LifesMiracle Prospecting and Business Building Scriptbook
Learn to get from where you are‌ to where you want to be in your LifesMiracle Business and income!
LifesMiracle Prospecting Scriptbook
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LifesMiracle is all about leadership development and building a team of people who will learn and master the specific skills for building the Health Network! The highest income of the industry is waiting for those who can create rapport and trust with people and help them turn their NOs and “I have to think about it” into YESes. This is how the biggest earners did it and the way you can too! This skillset is a duplicatable process that can be done over and over, thousands of times a day, in your total network. Your role is to master the skills, identify existing leaders, recognize upcoming potential leaders, and then help those potential leaders step into their greatness by mastering the same skills you did! This scriptbook is the culmination of a lifetime of work and study. We present it to you to establish that skillset which will be a duplicatable process for your entire team! Of course, no scriptbook will be perfect for everybody, but this book can be the starting place to develop your own presentation. Everyone will have to find out what works for them, but our coaching staff will also help you with that. As you progress, one of the most important leadership principles to keep in mind: Help people to believe in themselves. Help them believe they can do it! That makes you a true leader who leads by example. Look for these concepts interwoven in the fabric of the scripts. The two most important tools you have for your success are your belief in your purpose and the ability to tell your story about what the products have done for you and those you care about. Attending the Tuesday webinars will help you learn what the products have done for people all across the globe. We fully believe that anyone can build a successful business using the methods in this book, but because everyone is different in their skills, abilities, commitment and belief, we can’t make any income claims. But we do commit ourselves to be the company you may have always dreamed existed, which you have not found until now! And we will work with you to make your dreams a reality! We are always here to help you to achieve your goals!
To your Health and Wealth, John Nitkowski LifesMiracle CEO
LifesMiracle Prospecting Scriptbook
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First of all, the main thing is simplicity—just the highlights 1. Where you were; 2. What you did; 3. Where you are now; a. How it has changed your life; 4. What’s your view of the future now that your life has changed? For Example: I could have chosen to stay on disability, but that’s not me! I want more out of life! So I chose not to feel sorry for myself; I chose that not to affect me and I used it as a launching pad to inspire me to do even more; I wasn’t able to do that type of work anymore so I had to go into something else… That’s when I came across LifesMiracle, and my life totally changed… The LifesMiracle products have been great for me, I don’t have nearly the amount of pain I had before, I still have some, but I was able to get off all the medications… And now I’m looking forward to the future… When I could have had the future of being on disability and on all those medications, feeling sorry for myself and never achieving the things that were REALLY important to me in life… Now I’m looking forward to going on vacations; Doing things with my family; Contributing… I couldn’t do any of these things if I just went on disability! I decided to take care of myself because I knew my life would never be right if I didn’t do it! And I thank God every day for LifesMiracle!
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Hey <Firstname> How’s it going. This is _____________. Remember me from High School? (And then some small talk, but very little!) <Firstname>, the reason I’m calling you is that my wife and I started a new business and I’m working with some really successful people and they said I should call everyone I know… and I thought of you! You have the Internet don’t you? Would you be willing to take a look at my website? OK, What’s it all about? Do you know anyone who drinks energy drinks? If Yes, skip to If No, You don’t know anyone who drinks coffee, tea, Red Bull or anything like that??? Oh, I know a lot of people who drink coffee… and other energy drinks too! Have you seen in the news how bad energy drinks are for people, all the sugar and the caffeine are causing a lot of health problems in people… especially in young people? Yes, I have heard about that! Well, one of the things we have is a healthy alternative to energy drinks that’s really good for people. It’s actually loaded with nutrition. There is more high quality nutrition in it than most nutritional supplements on the market. And the cost is actually lower than what people are paying at the supermarket. Do you have a paper and pencil handy? OK. What… I’d… really like to do <Firstname> is… send you an email that has some videos you can watch that will explain everything to you. (Sample email on page 30) So, what is your email address? By the way… have you ever done any networking before? (Follow with the Interview script on the next page.) And by the way, if you like what you see, I’d be glad to send you a sample of our Nitro3 capsules!
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F.O.R.M. stands for Family, Occupation, Recreation, and Message, and it’s a way to express your interest in him or her. The F.O.R. is where you find out your prospect’s needs and the M. is where you give your message, which is an offer to go to a website or a conference call. That’s it! It’s not an offer to buy products or join your company, and it’s certainly not a place for you to sell, convince, or persuade. Notice that IT’S NOT ABOUT YOU! When the conversation turns that way, immediately turn it back to him or her. It’s about uncovering needs, not about talking about your business! Here’s how it goes:
So you run into George whom you haven’t seen in about 5 years. Your name is Bill: Hey George is that you? I haven’t seen you for a long time. How’s it going? Bill, hey! Oh good. Great to see you, how have you been? Things are great, my wife and I have been working from home. So how’s the family, those girls of yours must be in high school, have they decided what they want to do yet? Well my oldest daughter wants to be, of all things, a doctor. Wow, so has she picked out her university? Well, she WANTS to be a doctor. We haven’t figured out how we’re going to pay for it yet!
How about your son? He must be about 7 or 8. How’s he doing? Oh, he’s just doing great. He wants to be a pro golfer. He really is pretty good. That’s great, he can probably provide for you in your retirement! So, are you still working over there at the steel mill George? Well, kind of. My hours have been cut back tremendously. I’m only working about half the hours I was working a year ago, and both my wife and I have to work two jobs. We hardly ever get to see each other anymore. So are you still playing golf, you must be with that little pro golfer living in the house with you? Well you know, it just seems that I don’t have enough time to do anything like that anymore, and it just keeps getting more expensive. Something’s got to change! I hope the economy gets better soon! At this point you can take one of two paths: You can say nothing right then and there, and if you know for sure his phone number is listed, you call back in two days and then say:
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George this is Bill. I couldn’t stop thinking about what you said to me the other day about your son and daughter and their dreams and those two jobs you and your wife are working and how you said you never get to see your family. Remember how I said my wife and I started a business we run from home? I don’t know if this would be something you would be interested in or not, but do you have a paper and pencil handy to write something down? This COULD be a solution to your situation. Maybe your daughter won’t have to give up her dreams. Maybe you could go out and play golf with your son every once in a while! Really, what’s it about? Have you ever done any Networking? You know what, just go to the website and read about it there. There are ways that you can make more money just by turning some of the things you’re already paying for into tax deductions. That means you’ll have an immediate pay raise from the jobs you’re already working. This really could be a solution for you. Write this down: www.LifesMiracle.com, it’ll be worth your time to go and take a look! George, just go and take a look and I’ll give you a call back in about half an hour. Would that work out for you? YES Great, I’ll talk to you in a little while. Or you can follow this second path: George, do you have a paper and pencil handy? I want to give you something. I don’t know if you’ll be interested or not. But a little while ago my wife and I were in the same situation and I found something that has really changed our lives. Let me give you this website to take a look at. Have you ever thought about working from home before? Well we thought about it but really couldn’t find the right one for us. Well George, go and take a look at this. My wife and I are excited about it, we love what we do, and taking a look will be a good investment of your time. This could be the way for you to make your daughter’s dream of becoming a doctor come true. Maybe if you work from home you can spend more time with your family. Just go and take a look. I’ll give you a call over the weekend in case you have any questions. Bill, you’ve given me a lot to think about. Well just get to that website; the tax advantages alone could give you enough money so your wife could quit one of her jobs! And make sure you look at the LifesMiracle Today Magazine because that gives you the best overview of what we’re doing! I’m going to look at it today! Now there are a few things I want to point out about this. First of all, this IS the way it happens in real life. That’s because almost everybody has a financial or a health problem. You just need to know how to adapt it to finances, health, taxes, not enough time, etc., whatever their need is. NOTICE THAT THE QUESTIONS YOU ASK ARE ABOUT DREAMS, TIME, AND THINGS THAT COST MONEY. The best part is, if they don’t reveal their needs through the process, look back to the third sentence, you told George that you and your wife are working from home. There is a good chance George will at some point ask you about it. If that happens just answer the question quickly and then turn the conversation back to him and his family. If the conversation doesn’t go where you want it to, just tell them it was good to see them and that you’ll look them up sometime. They won’t even know they were prospected! When you learn how to adapt this formula to any situation you will be able to earn any income you want, because this is duplicatable and you can teach your team how to master it as well. This IS how you become a professional in this industry!
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You know, before we get started, I’d like to say one thing—You know there’s no company in the world that’s going to pay you for doing nothing—that’s not what you’re looking for, is it? NO great… So, have you ever done any Networking before? Yes, (if NO Do you know anyone who has?) If NO again skip to
below
So how did it work out for you (them)? Well, it didn’t work out really well. So what do you think is the main reason it didn’t work out for you (them)?
Well, for one thing… it was too expensive, and it was hard to try to get people to try the products because of that. Also, I never got the support they promised me when I joined. (Write down each thing as they say them.) Is there anything else? No that’s it. Let me just ask you this: If the products weren’t too expensive so people would be willing to try them AND if you got the support they promised you, do you think you would have been successful with that company? Yes, absolutely. What DID you like about that company you were with? So <Firstname> do you remember signing up online? What did you see when you first signed up… that… made you believe you could be successful working from home? (Write down everything!) What are the things you’re looking for in a home business? So how much money do you want to make in your home business? About $2,000 a month. Are you willing to do what it takes to make that kind of money? Yes. Well, the people we’re looking for are self-motivated, team players, and willing to invest some time to learn the system to be successful in this. But most importantly, they also have to be motivated by helping people. (Do you think that describes you?) So how serious are you about working from home?
Is there anything else? No that’s it. <Firstname> If I sent you out an email with a link with some videos, would you get a chance to look that over right away? (Sample email on page 30) OK, great. So, go take a look at that, and if I gave you a call back this evening, would that work out for you?
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This is, by far the easiest to learn and one of the most effective of all the scripts. F.O.R.M. them and find a need first. You can use this script for any need. Just insert this any time you find a need.
Uncover the need and then say: Wow, it must be hard for you to: (Choose one) 1. leave your daughter at day care to work this job 2. make that two hour commute each day 3. work two jobs 4. pay that much in taxes 5. etc, etc, etc. Have you ever thought about working from home? A lot of people are doing it now-a-days. Generally their response will always be something along the lines of:
Well I thought about doing it but I never had the opportunity. I never could find a business that was right for me. Does that really work? I tried a home business once but it didn’t work out.
Your response in each of these cases is “Really, tell me more about that!” or “What do you mean by that?” And then: You know what? These days people are needing two and three incomes just to stay even with where they were a few years ago, because of the economy. Having a home business is better than a job because you can set your own hours and do a little whenever you get the chance. And, a really great thing, you also get to take some of the things you’re already paying for, like your heat, electricity, and gas for your car… and write them off on your taxes. So that can actually put you into a lower tax bracket, so you get to keep more of what you earn! I started out part time a couple of years ago, and now it’s turned into a fulltime business for me. But that’s only about 15-20 hours a week! So I get more time to do what I really would rather be doing with my family! Wow, that sounds really great! You have email. Why don’t you give me your email address and I’ll send you some links so you can take a look at what we’ve got? (Sample email on page 30)
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So let’s say I met Michael one time. And I looked at a boat, or something he was selling, or whatever... And I call him on the phone and say, Hey Michael, and I introduce myself again and he remembers me. I say, Michael, I’m calling you back. I just want to give you a quick shot in the dark. And he says, “Yeah, ok, what’s it about?” And I say, Well, I’m looking to expand my business right now and I’m looking for someone that wants to make some good money on the side. And I just thought I’d call you, you seem like you might be someone that’s looking. Have you ever done any Networking? Now what’s he going to say? Yes, no, or he’s going to ask questions. If he says yes or asks questions, I go on from there. But I always start with, So how did it work out for you? And then follow with the standard former networker script. If he says no, Do you know anyone who has? And then, So how did it work out for them? And again, follow with the former networker script. If you wind up completely striking out, you simply say: Hey, no problem Michael; It’s just a shot in the dark. Click.
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“You know, I’m really skeptical about things like this, you know, if it sounds too good to be true…” Well, <Firstname> I’m really glad you said that! It’s really a good thing to be skeptical. There are a lot of things out there that really don’t live up to what they’re described as.
Continue with the following— Well, <Firstname> I just have one question for you.
Network Marketing is a Proven Model and has produced more millionaires than any other way including: Real estate, the stock market, or any other type of home business!
There’s really two types of skeptics: One is someone who is just negative about everything and just doesn’t believe anyone or anything no matter how much evidence or proof exists… The other kind is one who hears about something great and then looks into it more closely to see if it’s worthwhile or not…
So which type do you believe that you are? The second type… Well, that’s good. So what kinds of things do you need to look at to help you understand what this is about?
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When calling Prospects, the question: “How Much Does it Cost?” is where the interviewer generally loses his or her posture and control. By following the idea of this script you can maintain your posture, and stay in charge of the interview process so you can find out if the person you’re talking to is qualified to work with you in your business.
So how much does it cost to get started with your company? Well, I think you may be surprised. We’ve kept everything very low to allow more people to be able to participate. You can actually get started for $9.95 and purchase a minimum of one item per month (which is a product you already may be using from a different company) But really the more important thing is: how serious you are about working from home, what kind of skills you have, and how fast you need to make an income… If you needing to MAKE an income, I don’t know a way better than this!
So:
How serious ARE you about working from home? Have you ever been self-employed or worked from home before? What kind of income are you looking to generate in the next 12 months? Do you have some capital set aside to start your business? Is this the first home business opportunity you’ve looked at? Do you still have that paper and pencil handy?
I totally understand that, I work with people in that situation all the time! And this program works really well for them. This isn’t about spending money; it’s a business opportunity to MAKE MONEY working from home! I’ll be willing to work with you if you are really serious about changing your situation. So <Firstname> are you really serious about changing your situation so that you’ll never have to say again that you don’t have the money? What I’d like to do is send you an email with some links to look at. If after looking at that, you decide you want to give this a try we’ll figure out a way to make it work for you. The main thing is that you’re really serious about changing your situation so you will have the money to buy the things you want. (Sample email on page 30)
So if I gave you a call back later in the evening, would that work out for you? Another thing you can say, if they say, “They can’t afford it RIGHT NOW” is, That’s OK, I totally understand that. But what you CAN do… and it won’t cost you ANYTHING… Start studying the website and familiarizing yourself with the products and all the tools we have so when you are ready to get started, you can start making money right away. You’re going to need to do that anyway, you might as well start right now! We’ve also got a lot of archived webinars that will explain it all to you!
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I’m not interested in that anymore… I found a job. That’s great, I’m glad you found a job, but what did you see on the internet ad that made you think you could work from home? Well, mostly the flexibility and that I could set my own hours and the unlimited income. You know <Firstname> that’s something you could still have! That’s ok, I really don’t have any time to do anything else right now. I totally understand that. But can I just ask you something? Yeah, what? I’m sure you have a really good job, but what if your boss came up to you tomorrow and said, “<Firstname> we’re really busy now for the next couple of months. I was wondering if you would be willing to stay an extra half hour every night to help us get caught up. And I will double your pay.” And I don’t know how much you’re bringing home every week, but if your boss said that to you, would you do it? Yes, of course! Well, that’s what I’m talking about! <Firstname> a half hour is a half hour, whether you’re working an extra half hour for your boss or you’re working a half hour at home. What if you could double your paycheck by working an extra half hour from home? Well, I don’t know. <Firstname> Have you ever worked from home or done any Networking before... (And then follow with the former Networker script)
So, <Firstname> are you using any kind of supplements now? Yes I am, I’m using _______________ Are they working out for you? Do you still have any health problems? Well, I don’t know. I do have a little arthritis is my hands. Well, it looks like they’re really not working for you! So how much do you think you spend on supplements each month? Oh, about $50. What if I could show you how to save money on your supplements and get you some better quality, would you be willing to take a look? Yes, absolutely! One thing I remember our doctors saying to us: If you’re using supplementation that’s not working for you that’s the most expensive kind… Because it’s a waste of money! And you know another great thing: If you don’t think they’re better than what you’re taking, you can try them for 30 days and then get your money back. No one ever asks for their money back though. But at least it gives you the opportunity to try them yourself without just taking my word for it!
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We just found out my wife has diabetes. So what does your doctor say about that? Well, he said that she has to go on some medications, but we really don’t want to do that! Really, why’s that? Well, we’ve been doing some reading, and when we looked at the side effects, she decided she didn’t want to go through all that. Her father started on that path, and he wound up on 12 different medications and we don’t want the same thing to happen to her! So, have you thought about a nutritional approach to that? A lot of people are finding that nutrition can really help! Well, we thought about it but we don’t really know where to look. Could I send you an email?
(To set up for a great 3-way call with your sponsor) Use this script with someone that you are very close to. Build trust, respect, and credibility toward your sponsor! --------------------------------------------------------------------------(The day before) Mom, you know that we have been looking for a way to get out of debt and I found a way, I have a part time little career that I’m working on, and before we begin our national advertising campaign I need to practice on some people, and I know that you’ll be nice to me and let me practice on you. You won’t be mean to me like a stranger would. Sure, no problem. Ok, are you doing anything tomorrow at about seven? Mom, tomorrow I want to introduce you to my training manager. Her name is <Trainer’s name>, and she’s doing an incredible job with the company. She has worked her way up pretty far inside of the corporation, and I’m so blessed that I have someone who is really willing to help me out and to take me step by step through the process of understanding… what the company does and how they do it. “Mom, I’m going to introduce you to her… and make sure you pay really close attention because she’s done a really phenomenal job, she even does nationwide training calls for the company. And so, I’ll introduce you to her on the phone tomorrow. Ok, she’s out there in <State>. (The day of the call) Mom, I want to introduce you to <Trainer’s name>. She’s our training manager. He/she’s done a really phenomenal job. Mom, this is <Trainer’s name> <Trainer’s name> this is <Firstname>, my Mom. What’s really important at this point is for you not to say anything. Don’t interject until the end of the call. Let your upline expert take the call from here. Your upline will build trust respect and credibility toward you and build on the foundation you established.
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Do you mind if I ask you two questions? What kind of closure rates are you getting with your calls? And are you satisfied with all the money you’re making right now? If you want you can write down my number and give me a call when you get off from work… give me a call at the same number you just called, and I’ll show you how to get paid every month for the rest of your life from every closed call that you make… and you’d be doing the same thing you’re now doing… and you’re very good at it by the way… Most of the people who’ve been in it for a while work between two and four hours a day to earn a full time income… If you want to know more give me a call when you’re done there and I’ll send you to the website that explains how it works.
“Did you get a chance to look at the links in the email I sent you? So how do you see yourself getting started?” Well, I’m not sure yet. I have a suggestion for you. You’ve got a couple of options. You can either:
Sign up for the $9.95 to lock in your position, and then come to the conference calls to hear what the doctors say about it,
Or you can get one of the Presidential Packages and get the member fees for free for the first year. Did you see a nutrition plan that could work for you?
But either way, there’s a 30-day money back guarantee on both the products and the member fee, so there really is no risk either way. I would go with the Presidential Package because you’re going to save money that way. If it doesn’t work out you can get your money back and that way you can get the full effect of the products. Obviously, you’re not going to be able to build a business with us if you don’t believe in the products!
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The most successful closings are the ones the prospects close themselves! It's important to cover all the items to encourage your prospect to give you all the information needed to successfully close. Let them talk all they want but guide them back if they stray from your question. Be ready, if they ask you about unfamiliar things offer to do a three-way call with your Director. Remember to be very professional even with people you know; be confident and in no way wishy-washy through the whole closing process, especially when you ask if they’re ready to get started.
1. 2. 3. 4. 5. 6.
What did you like about what you heard? Or Saw? Or Read? That's great! Can you tell me why that’s important? Well, <Firstname> Do you want to make a little or a lot? (Or whatever makes sense in response to what they say in question #2) Excellent, so… you can make the money for ________. Are there any other reasons you want to make a lot? Are you ready to get started? If Yes: Go to #8 (get right to the point!)
If No: First name, how serious are you about____________? (State some or all the reasons, one at a time from #2 & #4 above.)
If there are any objections at this point write them down and keep asking them if there are any more. Write down each one.
7.
If I could show you how you could do this and overcome all these things— and you were satisfied that they weren’t problems…If you are serious about (#4 from above), First name, are you willing to become a professional? (And/or) Do you want to make a little or a lot? (Go back to #5&6)
8.
OK, I need to get some information from you to get you started. Do you have internet access? Or you could fill out the paper form and I can send it in for you.
You must be professional. Have your forms ready. (Go to your back office for the signup form)
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This is a business, <<Firstname>>… and just like any kind of business you understand that there is learning involved. So we’re going to work and learn at the same time… it’s going to be on the job training. And that’s how you’re going to get good at the business! What we’re going to do…I’m going to show you how to do your business by having you follow my lead. Then I’m going to let you go do it… alright. So initially, this week, what we’re gonna do is… we’re going to put together a presentation for you… and basically it’s a way for you to get your feet wet. And I’m going to call some prospects with you on a three- way line that’s muted. And you’ll get to listen to me talk to some prospects. That’s how you’re going to learn the process, and the language. You know, in your other jobs… when you first got started… you didn’t really understand the language of that job. Have you ever noticed that every job that you’ve ever had has a different language? So does that make sense that you need to learn the language of this business? You’re going to learn it by watching the process and doing it with me as we go. And by the way, you’re going to want to familiarize yourself with the products and the business, and the best way to do that is to go to the webinar replays on the Webinar Tab on your website and you’re going to want to come to our Live Webinars every Tuesday Evening. Then what you can do is, get a copy of the email I send out, and personalize it with your own contact information, and then you can just do the things you saw me doing. When I do the presentation, you’ll just take a lot of notes and follow my lead. The important thing for you to do is write down any questions you may have for when you and I are alone together and we’re done with the prospect. Basically all we need is: someone to practice on. I want you to think of three people right now who could rip this thing up better than you… and write their names down. Three people that you know… I didn’t say three that want to…I said three people that you know that could! So that we can help you: Get out of debt… like you said you wanted to… and or Travel to those beautiful places you said you wanted to… and Etc…etc
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This Script is for people after they have already joined your business. Hey <Firstname>, do you have a calendar there? Yes What I need you to do is pull out your day planner. Just like… in your job, there are hours that must be kept. Right? OK You’re RALLY serious about paying off that $30,000 worth of debt, you told me about, right? Yes Ok Awesome. Do you have your calendar there? Yes I do. Ok, there’s some hours and some appointments that you’re going to have to keep. Ok? And just like to succeed in anything else it’s going to take commitment. And so one of the things you’re going to learn to do or that you will have to do is… Tuesday night, I want you to write down Tuesday night on your calendar…every Tuesday night at 9:15 pm EST, which is, 6:15 your time?, Ok 6:15 your time, mark that out…6:15, every single Tuesday … you have a personal appointment. Ok, and I want you to write the phone number down in your planner (205) 747-2164 PIN 440950# OK? Every Tuesday you’ve got that appointment, just like on your job on this particular day you’re supposed to do this particular thing.
So this is where you establish with them what their work week is going to look like… as though they got a job…and you paint a picture as to what is familiar with them and what to expect.
This is not a lottery ticket… If you’re going to make money, it’s going to take money, it’s going to take learning how to do the work If you’re going to do this business, you need to treat it like your business or job And the better you get at doing this particular job description, the more money you’re actually going to make
Establish a work ethic immediately. Sit people down with their calendars and I’d say ok, these are your appointments; this is when you’re going to be here.
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Now <Firstname>, what kind of hours are you looking at… wanting to work and build your business? Oh, I could probably put an extra 10-12 hours a week. Ok, 10-12 hours a week. What does that look like on your calendar? What I want you to do is…I want you to go ahead and pencil that in as though these are your work hours. Go ahead and do that now. Ok Ok, so what days would those ten to twelve hours be? Probably…it’s going to vary each week, but Monday, Wednesday, Thursdays and Fridays I can probably do noon to three. Ok, awesome! So just write that in your calendar. This is your Schedule for your new business. Ok, so now notice that he’s telling me when he’s going to work. I’m not telling him when he’s going to work… He’s designing his schedule and it’s becoming a reality to him. Now <Firstname>, isn’t that great that you’re kind of designing your own schedule? Absolutely! The important thing is now that you’re an entrepreneur you need to keep to that schedule.
OK, <<Firstname>>, what we’re going to do at this point… I’m going to give you a chance to follow through with the first step I just gave you. So you go ahead and get that done, we’ll set up an appointment for _____________ I really can’t take you to the next step… I can’t help you make any money until you do these first steps first so we can __________ Help you get out of debt …Etc. …so that you can: Travel to those beautiful places you were telling me about; Etc…(NO SPACE)…and to be able to make that money working from home
Here’s a formula for overcoming objections when you “know” the person is interested: 1. Listen attentively to what the person is saying. 2. When a person presents objections say something like, “What do you mean by that?” or “Tell me why you think that way?” in order to fully understand the objection from their point of view. 3. Repeat the whole dialog back to them, paraphrasing what they said, as follows:
So let me make sure I understand what you are saying: You said you would like to (list benefits) But you don’t feel as though you could because (list objections) Is that correct? Is there anything else?
<FIRSTNAME>, if you could get (repeat the benefits) and (the objections listed out) weren’t a problem AT ALL... Actually, do you have a paper and pencil handy? Do you think having (the benefits) would change your life? Here, write down this website!
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For example: I know how you FEEL about that, starting your own business can sometimes be a scary thing. I FELT the same way when I was just getting started, but here’s what I FOUND out… (Continue your explanation and then end with) … probably the best thing to do is to take a look at the videos… they will answer all your questions and give you the best overview of what we’re doing, and how you can make money!
Some will say yes, some will say no, and some will say they need to think it over! Where should those who say they need to think it over go? They go into the Product Users category! Great… the best way to think about our opportunity is, for sure, to get on our products, and that’s the only way to really get to know whether or not this is for you! So if you are really somebody who needs to think it over, then I’m sure that you’re going to need to get on our products, so that you can know what we’ve got better, and once you feel totally set on it, that will tell you whether or not, this is for you. If you don’t feel that the products have helped you in any way, you can get your money back. But at least you’ve given it a shot!
So once again, your next step is:
Get started on our products; Get our literature and website; So that you can really get to know who we are; So you can make a good solid decision that way!
That way you can find out if they really have to think it over or if they are a NO and are just afraid to tell you NO! Where should those who say NO? They also go into the Product Users category!
Great. You know what-- Well you’re definitely someone who wants to feel better, look younger, live longer, and have more energy aren’t you? You still want to get rid of that pain in your back, don’t you?
Once your skill level gets to a certain point, they’re going to say YES
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(Only for those who say they’re NOT interested) I appreciate the time you took to talk with me, and I understand that this may not be right for you right now. Everyone I chat with... is nice enough to share 2 or 3 quick names with me of people who might appreciate knowing more about the benefits of our products. Before you give me those names... allow me to mention that I'll simply give them a courtesy call, introduce myself and see if they would like to receive some information. By the way, I won't even mention your name unless you want me to. This might be a friend, relative, business associate or someone you enjoy an activity with. Who's the first person who comes to mind?
Objections: I CAN’T THINK OF ANYONE That’s OK...
Do you know anyone who’s unemployed or looking for a job? Or do you know anyone with health problems? How about anyone who doesn’t want to get a health problem? How about your Doctor? Who do you go to for advice?
I DON'T GIVE OUT NAMES I’m glad you mentioned that since I won't even mention your name if you prefer. After referral, don't ask for any info-- GO FOR MORE NAMES
Do you know anyone who has EVER had a home business? I’m also looking for successful business minded people... Do you know any successful business owners? If you were me... who would you call 1st.. 2nd...3rd?
Will you take down my number and my website so if you think of anyone who wants to work part-time at least a half hour per day... and are looking to make at least $500/ month, or even a lot more?
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This is from the Dani Johnson business builder call. There are four distinct personality types and in order to connect with them it’s necessary to understand the differences and speak to their needs. Most people are combinations of two or more, but it’s helpful to identify the dominant characteristic of everyone you talk with to be effective in your communications. You can be successful without knowing the personality types, but you can be more successful if you do! Practice recognizing the different types whenever you talk to anybody, anywhere, and see if you can connect with them on a more meaningful basis using your understanding. This gives you much more insight than you realize. For example, if you try to talk to a Fun-loving person the same way as you do an Intellectual, or vice versa, you will almost certainly fail to communicate your message. It’s probably a good thing that most of us possess a little of each personality type so we can understand and relate to everyone. The key to this is practice.
Sapphire- Love Recognition, Fun loving, Loud, Flashy clothes cars etc, loves being the center of attention. Sapphires usually always have a smile on their face, and when there’s music playing they want to dance… they almost can’t help it! Talk to Sapphires in terms of the fun you will have talking to and meeting people and solving their problems! Sprinkle the word “exciting” throughout your presentation! Tell them how it feels to you to help people and have so much fun! Tell them how much you enjoy what you do! Use a lot of exclamation points in your talking!
Pearl- Relaxed, Dresses comfortable, loyal, does anything to avoid confrontation... Talk to Pearls about how it feels to help people, and especially how it feels to solve people’s problems. Also talk about the way the people they help will feel when they overcome health or financial problems. The key word to remember with a pearl is the word “feel” more than any other personality type.
Emerald- Detailed, factual, accurate, perfectionist, Very black & white… Give Emeralds all the important details about profit, tax advantages, and the bottom line. You can even talk about Return on Investment (ROI) to a diehard emerald. Make sure you don’t get too excited when talking with them and keep your voice on an even keel. A great phrase is: We’re in the fastest growing industry in the world, expected to surpass a trillion dollars in revenue by the year 2010. Then them how you feel being in such an industry.
Ruby- Driven by a challenge, enjoy making money, or helping people, Authoritative determined, they often desire to be first. The top recruiter, money earner etc… Talk to Rubies about the needs of people, the hurting, different diseases, debts, and the challenge it represents to do something about their needs. Use some Emerald talk for the Ruby. Tell them how it feels to be a winner and overcome all the challenges to become successful. Give them the recognition IF they deserve it!
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Hey <Firstname> This is _____... <Firstname> (a couple of weeks back) you talked with ______ over at Cutting Edge Media, and you were looking for a way to earn money from home. What can I do for you? If they’re old leads: Hey <Firstname> This is _____... <Firstname> (back in September, etc.) you were inquiring online about working from home…and we’re looking for a couple of people… serious about making an additional income and being part of a growing company… I’m just calling to see if you’ve already found something that’s working for you? LET ANSWER. (If no).. Do you have just a couple of minutes?
(And then follow with The Conversational Interview Script) OK <Firstname> Do you have a piece of paper and a pen handy? To save us both time, I just need to ask you a few questions to figure out which information to direct you to… But before we get started, I need to ask you this: You know that there’s no company in the world that’s going to pay you for doing NOTHING. That’s not what you’re looking for is it? So, have you ever done any Networking or home business before? Yes, (if NO Do you know anyone who has?) If NO again skip to below So how did it work out for you (them)? Well, it didn’t work out really well. Really! So what do you think is the main reason it didn’t work out for you (them)? Well, for one thing… it was too expensive, and it was hard to try to get people to try the products because of that. Also, I never got the support they promised me when I joined. Write down each thing
Is there anything else? No that’s it. So, <Firstname> Let me just ask you this: If the products weren’t too expensive so people would be willing to try them and if you got the support they promised you, do you think you would have been successful with that company? Yes, absolutely. So what DID you like about that company you were with? So <Firstname> do you remember signing up online? What did you see when you first signed up… that… made you believe you could be successful working from home? (Write down everything!) What are the things you’re looking for in a home business? And how much money do you want to make in your home business? About $2,000 a month. Are you willing to do what it takes to make that kind of money? Yes. Well, the people we’re looking for are self-motivated, team players, and willing to invest some time to learn the system to be successful in this. But most importantly, they also have to be motivated by helping people. (Do you think that describes you?) And do you have any capital set aside for starting up your home business? So how serious are you about working from home? Tell me why*? OK Great. What I’d like to do is send you an email, so you can look over all the information. The name of our company is LifesMiracle and we’re the industry leader in Ionic Air, Water, and Nutrition. Dr. Bennert and Dr. Grange were the ones who brought Ionic Nutrition to the US back in the 1990’s, and it really helps people get results, even when they’ve tried other things and got little or no results. Continued on next page
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Do you have any experience with air, water, or nutritional supplements? Are you currently using any nutritional supplementation? Do you know anyone who drinks energy drinks? Have you heard in the news how bad energy drinks are for people and all the health problems people are getting from drinking them? But people are drinking them anyway. They need something to help get them through their day! What if you had something that was VERY nutritious, and got people the same results, and at a lower price than what they’re paying at the supermarket. Do you think some of those people would be willing to give your energy drink a try?
Now the important thing to remember <FIRSTNAME> is that we’re building a team, and we have some things set in place to make sure you succeed, AND all the people who work their business seriously are doing really well. So do you have that paper and pencil ready? Let me give you my name and number. The email has 5 links that will give you the complete overview of the business, the products, and the marketing plan, and the support system, and you’ll get to listen to our doctors and see what really separates us from all the other companies out there. This really is a great company! So what is your email address? (Sample email on page 30) So if I gave you a call back at _____, would that work out for you? I can answer any questions you have and show you how you can get this up and running so you can __________! (*The things they said will change their life!)
Power Phrases- Before we get started, I need to ask you this: You know that there’s no company in the world that’s going to pay you for doing NOTHING. That’s not what you’re looking for is it? IF THEY SAY THEY CAN’T AFFORD IT-- I totally understand that, I work with people in that situation all the time! And this program works really well for them. I’ll be willing to work with you if you are really serious about changing your situation. So <Firstname> are you really serious about changing your situation so that you’ll never have to say again that you don’t have the money? So go take a look at the website, and especially look at the LifesMiracle Today magazine that’s on the homepage. If after looking at that, you decide you want to give this a try; we’ll work out a way to make it work for you. The main thing is that you’re really serious about changing your situation so you’ll never have to say, “You don’t have the Money,” ever again. You’re definitely someone who wants to look younger, live longer, and have more energy, aren’t you? AND/OR You want to get rid of that problem in your back don’t you? AND/OR You want to make money so you can _____ don’t you? Affordability changes everything! It costs $10 to sign up and that gives you your website and back office for a year. And you can try the business for 30 days and go to the conference …meet the doctors… and you can try the products… and even if you use the entire bottle… if you decide it’s not everything you want it to be… you’ll get your money back for the products including the $10 member fee… so there’s really no risk. But if it is what you’re looking for it’ll give you that chance to __________! (*The things they said will change their life!)
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WE ARE a 4 year old company We’re debt free and profitable And we’re currently operating in the United States and Canada.
And … I don’t know how much you know… about home businesses but… WHAT WE’VE DONE is made it easy for people… and affordable in this economy… And we have a way where people can start making money IMMEDIATELY AND really most home businesses don’t have anything like that at all! You want your business to be successful and start making money right away don’t you? A lot of people who’ve tried other opportunities JOIN US because it was too hard for them to get others to join them in those other companies because of the cost! It’s only $9.95 to get started – and that’s going to give you a website for your 1st year… where you can send people to… to build your business:
And by the way there’s a money back guarantee on that… actually the company has a 30 day empty-bottle on ALL the products as well… So if you (or anyone else) were to try the products and you (or they) decided for any reason you didn’t want to do it, you would get your money back for the products you tried and also the $9.95 startupSo what they’ve done is taken all the risk out of the equation. And that’s really important when you’re trying to build a business that can give you the income you said you wanted to make.
The name of our company is LifesMiracle We are the industry Leader in Ionic Energy and nutrition We’ve got a great team-- Dr Bennert and Dr. Grange, two of the owners of the company, were the ones who introduced ionic nutrition to the US back in the 1990’s So we’re the pioneers in this industry Ionic nutrition gets people so much better results than anything else on the market But because of our guarantee, people can try it and find out for themselves, That’s something that’s huge —not many companies have that. Also, the $9.95 startup is unheard of in the home business industry. But these are the things that make it attractive to people. And, of course, that’s what makes it possible for you to build a very large business so you can __________the way you said you wanted to…
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Hello, ________________, this is <YOUR NAME>. How’s it going? Hey I got something important I need to share with you. Do you have a pencil and paper handy? We’re having a Health Seminar at my church on the 20th. It’s going to be about how nutrition can be used to overcome many health challenges… like arthritis and fibromyalgia and a lot of other health problems out there. We’ve invited Dr. Jeff Bennert from Amarillo, TX and Dr. Grange from Las Vegas, and we’ve really been impressed by what they have been teaching us. I’ve already gotten some good results from listening to them! It’s a real blessing that they could come and do this meeting for us! Can you check your calendar real quick and see if you’ll be able to attend? IF THEY SAY THEY CAN’T MAKE IT: Sorry to hear you can't make it! Do you mind if I ask you something? Who comes to mind when you think of someone with a health challenge? IF THEY SAY THEY CAN’T THINK OF ANYONE: Well, let me ask you an easier Question? Who do you know that is really into being healthy or likes to exercise? Get Names and then ask for their number or ask them to call them for you. IF THEY SAY THEY CAN: Glad you can make it. Is there anyone else you can think of someone with a health challenge?
Well Jimmy has arthritis. Does anyone else come to mind?
Mary has fibromyalgia
Can you do me a favor and invite Mary and Jimmy? Yeah, sure. GREAT, do you know anyone else that’s really “into being healthy” or likes exercising… This could be something they’re interested in as well? Get Names and then ask for their number, or ask them to call them for you…
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Hello, ________________, this is <YOUR NAME>. How’s it going? Hey I got something important I need to share with you. Do you have a pencil and paper handy? Our company is having a Health Webinar this coming Tuesday evening. I’ve already been to a few of the Webinars… This week it’s going to be about… EXAMPLE: how nutrition can be used to overcome many health challenges… like arthritis and fibromyalgia and a lot of other health problems out there. Dr. Bennert has been doing these Webinars for some time now and we’ve really been impressed by what they have been teaching us. I’ve already gotten some good results from listening to them! Can you check your calendar real quick and see if you’ll be able to attend? IF THEY SAY THEY CAN’T MAKE IT: Sorry to hear you can't make it! Do you mind if I ask you something? Who comes to mind when you think of someone with a health challenge? IF THEY SAY THEY CAN’T THINK OF ANYONE: Well, let me ask you an easier Question? Who do you know that is really into being healthy or likes to exercise? Get Names and then ask for their number or ask them to call them for you. IF THEY SAY THEY CAN: Glad you can make it. Is there anyone else you can think of someone with a health challenge?
Well Jimmy has arthritis. Does anyone else come to mind?
Mary has fibromyalgia
Can you do me a favor and invite Mary and Jimmy?
Yeah, sure.
GREAT, do you know anyone that’s really “into being healthy” or likes exercising… This could be something they’re interested in as well? Get Names and then ask for their number, or ask them to call them for you…
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Hi, Can I speak with the owner of the company? (Leave Voicemail if NO) Hi, my name is __________. The company I’m working with is called LifesMiracle. And we have a product that’s going to address the concerns of your customers THAT REALLY WORKS. It’s an induct system hard wired into the ductwork that cleans by breaking down disease-causing viruses and harmful bacteria… in the ductwork AND IN THE HOME And it also breaks down VOCs and other synthetic chemicals like that, that are produced from wallboard and carpeting that are making people sick. This is something that’s... really... REALLY… profitable... in our industry right now! Does this sound like something you’d be interested in taking a closer look at... I could send you out an email with more information? ====================================================================== (Optional if interested) The really great thing about our unit is that it’s not a filtration system, so people never have to worry about cleaning or replacing the filters! It puts catalytic molecules into the air that break down all these harmful things. It’s actually a technology that was first developed by NASA and then perfected by our company. We’ve got a number of the units in offices, dental clinics and veterinarians also use them to protect their staff and their patients. And, we also have countertop models that you can plug into the wall and move to any room. They also will give your customers the same benefits and convenience at a lower cost. This is something that people with breathing problems have had tremendous help with. And I feel that your company could benefit from providing this to your customers as an additional income stream, in addition to what you’re already doing! OK, What I’d like to do is send you an email with a link to our website. Can you give me your email address? =================================================================== (Put this link in your email and replace username with your replicated website name) https://www.lifesmiracle.com/username/content_new.asp?content=lifes_air.html =================================================================== Make sure you look at all the pages associated with that, especially the video. That will explain to you everything about this technology. Would it be ok if I gave you a call back at the same time tomorrow?
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1. I have a dream that’s unfulfilled… The thought of adding another income stream to my family is appealing! 2. The products look interesting… I’m not interested in the business… But I do want the very best nutritional product for the people I love and care about! 3. Thanks, but no thanks… I can’t see ANYTHING here for myself and the people I care about! But thanks for letting me hear about this! When I give you a call back, I just need to know whether you’re a 1, 2, or 3
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A Customizable Email to send to prospects to give them the complete business overview Replace picture and contact information with your own =========================================================== Hi <FIRSTNAME>Here are some links to some videos and docs to give you a good overview of what we’re doing. The Biofactors Replay also helps you to see what the products are doing for people. We’re looking for people to partner with in this that are serious about having an abundant lifestyle and are willing to do what it takes to achieve that, by helping people in this. And this will really help you with your health as well. To your health and success! Bill Sample Where Miracles are Commonplace! (555) 555-5555 www.LifesMiracle.com/Sample
Webinar Replays LifesMiracle is the company people love to be in! After you listen, you can hit 'reply' to this email if you need any more information. Click here to watch the replay about the Biofactors with Dr. Bennert and Dr. Grange! When the screen opens up, click on the screen to watch the replay. Be sure your computer speakers are turned up!
Additional links
Opportunity Replay Advanced Mentorship Dani Johnson Video LifesMiracle Compensation Plan PDF
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Social media sites like Facebook, Twitter, Linkedin, and other have made it incredibly easy to reach out to others with LifesMiracle. Put out your message and within minutes you can have responses of people who are interested in what you have to offer, both products and the opportunity! Here are some sample messages: --------------------------------------------------------------------------------------------------------------------------Hey everyone, I just got started in a new business and I’m looking for some people who want to work part-time with me. If you’re interested message me and I’ll get back to you with the details. --------------------------------------------------------------------------------------------------------------------------Hey everyone, I just got started in a new business and I’m looking for some people who want to try some samples of a new energy product I’m marketing. We call it the “Healthy Alternative to Energy Drinks.” If you want one let me know and I’ll get one out to you right away. ---------------------------------------------------------------------------------------------------------------------------
This is a post Pastor William shared with me Hi Everyone Gale and I want to introduce you to something we believe can change your life. God has brought people into our lives that share with us the twofold burden of health problems and the financial problems that come with it. We want to share an invitation to anyone who can participate in any level, whether you have a health problem, know someone who has one, or if you want to participate in our ministry to educate and help people better their health. This can also be a blessing to those who are out of work, or those not making enough money to make ends meet. We’re looking for some leaders to work with us here and all over the world. If you want to partner with us, please let us know as soon as possible. If you are in North Carolina, please get back to us right away because we have the doctors from Texas and Nevada here with us this weekend, and you’ll definitely want to hear what they have to say about their natural approach to healing. ---------------------------------------------------------------------------------------------------------------------------
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