Specialty Pharmacy Services

Overview of Services

Lifespan Specialty Pharmacy is the ffth licensed outpatient pharmacy. This specialized pharmacy requires specifc accreditations and must demonstrate a high level of care for complex patients in order to achieve contracts with payers and certain drug manufacturers. The patients served by the specialty pharmacy team undergo thorough documented clinical assessments with every specialty medication fll.

• URAC and Accreditation Commission for Health Care (ACHC) dual-accredited specialty pharmacy.

• 24-hour clinical pharmacist support for patients.

• Services integrated into LifeChart.

• Program staff embedded within the majority of Lifespan specialty clinics and participating directly in improving patient care.

• Improving access to care through integrated fnancial assistance and prior authorization assistance expertise.

• Improving patient knowledge and engagement care through face-to-face, telephonic, and remote video pharmacist consultation, including personalized teaching visits for each new specialty medication start.

• Pro-active patient outreach to ensure uninterrupted therapy, therapy compliance, and side effect minimization.

• Extensive access to hard-to-fnd and limited distribution specialty medications.

• Free prescription delivery to home, offce, or clinic appointment.

Location and Hours of Operation

117 Chapman St, Suite 200, Providence, RI 02905

Monday-Friday, 7 a.m. – 7 p.m., weekends and holidays, 8 a.m. – 4:30 p.m.

Major Accomplishments

• Positively impacted the lives of over 2,500 specialty patients:

» Nearly 30,000 prescriptions dispensed

» 38 percent program patient growth

$3.5M

Annual savings generated by insourcing specialty clinic administrative and clerical support services

Our patient-facing Clinical Pharmacist and Pharmacy Technician Navigator care delivery model in oncology, infectious disease, rheumatology, dermatology, and gastrointestinal disease states greatly benefts from the enhanced internal prior authorization and patient fnancial assistance support teams.”

– MICHAEL POIRIER, SYSTEM DIRECTOR, AMBULATORY PHARMACY SERVICES

• Implemented the Pharmacy Technician Navigator program, facilitating pharmacy beneft access to specialty medications for patients in dozens of Lifespan Specialty Clinics.

• Implemented Lifespan’s frst treatment plans for oral chemotherapy, streamlining best practices in dosing, monitoring, and patient follow-up.

• Founded Rhode Island’s frst Specialty Pharmacy-focused PGY1 residency program.

To see additional accomplishments, click here