Retailer Matters 40

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Retailer Matters

Issue

40 Mar/Apr 2017

The magazine exclusively for Lifestyle Express retailers

DON’T MISS

charging up sales Make the most of the energy drinks category

Tobacco: the facts

all about balance Stay on top of demand for healthy options

Innovation is the name of the game when it comes to moving forward

Ex cl fr usi om ve ly

Stay ahead

Are you ready for the new legislation?

Plus. . . STORE PROFILES ■ INDUSTRY NEWS ■ THE BENEFITS OF AN EPOS SYSTEM RM40_p01_Cover_v3.indd 1

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17

Hello,

Spring has most definitely sprung and in this issue we look at ways to help

Retailer Matters is published six times a year by Made By Sonder Ltd on behalf of Landmark Wholesale. FOR LANDMARK Stuart Johnson

customers stay healthy and retailers’ businesses too. We kick off with a guide on energy drinks (pages 17-19). This category continues to be big business for retailers, so we suggest which drinks

FOR SONDER Editor Stephenie Shaw

to have on your shelves so you can reap the rewards.

Sub Editor Kate Feasey

now is the ideal time to prepare yourselves and your

Senior Art Editor Emma Bramwell

customers for the potential impact this will have on

Account Manager Adam Turner Managing Director Simon Chappell TO ADVERTISE Please contact Adam Turner on 07702 368651 or email adam.turner@ madebysonder. com TO DISCUSS EDITORIAL Please contact Stephenie Shaw on 07921 928464 or email stephenie.shaw@ madebysonder. com Made By Sonder Ltd, Victoria Court, 8 Dormer Place, Leamington Spa, Warwickshire CV32 5AE Disclaimer: All prices listed are correct at the time of going to press, but may be subject to change.

With the sugar levy set to be imposed next year,

their choices and your sales. Our feature on pages

21

32-33 guides you on what to stock and how to display products to ensure you’re on top of the rise in demand for healthier options. And it was a year ago that we were focusing on the new tobacco legislation being introduced this May and advising retailers on how to get ahead with preparations. Well the deadline is nearly here and on pages 21-24 we explain what the legislation means and what you need to have done to ensure you’re compliant. On pages 41-42 you can read all about EPOS and find out how it will make your life so much easier and the huge benefits it will bring to your business. An issue of Retailer Matters wouldn’t be complete without the fantastic tips and advice from fellow retailers and there are plenty on the following pages.

Stuart Johnson Retail Controller, Landmark Wholesale

41 get in touch, share your news If you have news, top tips or ideas for features, get in touch with Retailer Matters. Just email

retailermatters@ madebysonder. com ISSUE 40 2017

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Contents 45

29 09 Need to know The latest news and views from around the industry

13 45 store profile Sarbjit Kaur took a chance and it really paid off for her

on the cover

13 ones to watch 53 core listings Our round-up of the latest must-stock products

29 tobacco gantry

Hiding tobacco displays proved profitable for one retailer

34 opportunity knocks

Simple ways to develop your business

36 What’s for dinner?

How to make the most of meal-for-tonight

41 EPOS

Essential products from every category for Lifestyle Express retailers

Thanks to cover star Sarbjit Kaur from Lifestyle Express Walsall (p45)

60 next issue Coming up in May

62 the lowdown Don’t be an April Fool. Tackle illegal alcohol and safeguard your future

09 32

17

energy drive Make the most of the sales potential from energy and sports drinks

21 tobacco legislation

Are you ready for the changes coming into force imminently?

32 healthy options What to stock and how to display to lead the way in healthier eating

Created to make life easier: the lowdown on EPOS

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Need to know What’s hot …

Plastic fantastic HOT ON THE HEELS of the polymer £5 note introduced last year, a new-look £10 note is on its way, followed by a new £20 in 2020. Cleaner, more secure and more durable than traditional paper banknotes, the polymer versions will help beat counterfeits and increase the quality of banknotes in circulation. The new polymer notes are expected to last at least five years longer than the paper versions. The new £10 note features Jane Austen and will be launched into circulation this summer.

welsh business

Did you know?

The old paper £5 note will no longer be counted as valid tender in

May 2017

These need to be exchanged at the bank for the new polymer version

Rural shops need more support from government THE GOVERNMENT HAS been asked to do more to secure the future of the UK’s rural shops and allow them to continue to provide essential services, such as the Post Office, because they provide a lifeline for customers.

creme of the crop More than 80 million Cadbury Creme Eggs are sold in the UK each year. And with a £4m marketing campaign, 2017 looks set to be another bumper year for Mondelez’s star of the show.

Crisp sales When it comes to snacks, retailers can’t afford to neglect sharing bags of crisps, as sales are up year on year. Price-marked packs are most popular of all.

What’s not… cider ban

RIGHT CONDITIONS

A report by Association of Convenience Stores (ACS) has revealed that nearly 20,000 rural shops are the heart of their community, providing customers with essentials that they would otherwise have to go without. ACS is recommending to government that it keeps its manifesto pledge to sustain 3,000 rural Post Offices as, over the past 10 years, there

The number of independent stores opening in Wales is climbing and the number of stores lying empty is falling.

have been more than 1,500 Post Office closures in rural areas. And, to further boost rural businesses, high-speed broadband should be delivered for rural stores. “The government must ensure that all rural shops are given the right conditions

to be able to trade successfully,” said James Lowman, ACS Chief Executive. “Without their local store, thousands of customers in rural areas would have no access to Post Office services, essential groceries and other services like bill payments.”

Portsmouth City Council wanted a national ban on independent convenience stores and off-licences selling K Cider, which is the fifth-biggest cider brand in the convenience channel. The council had complained about the strength of the cider.

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Need to know

Stay on top of the competition IF YOU WANT to ensure your business thrives throughout 2017 and beyond, you need to be aware of three key shopper trends that are emerging, according to the latest study from him! Research & Consulting. The Future of Convenience report has revealed three types of shopper.

1

Fast Consumption refers to shoppers who are pushed

for time but still want purchases that are personal to them without any extra effort. Think about pack formats, information for quick shopping and on-the-go products.

2

The Modern Mindset reflects how shoppers are expecting more and more from retailers to help them lead healthier lives. Consider the healthy options you have

in store, balanced with indulgent lines. Don’t forget in-store theatre to attract attention to both options.

3

The Casual Connoisseur uses the internet to find out about the products they’re interested in, and retailers can connect with those shoppers by showing off any green credentials around waste management, environmental issues and ethical sourcing.

Gin’s a winner 2016 was declared the ‘year of gin’ after it was revealed that annual sales of the juniperflavoured spirit topped £1bn for the first time. The UK collectively knocked back more than 283,000 hectolitres of the spirit, which is equivalent to 1.12 billion gin and tonics. 10 retailer matters

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In a bid to beat counterfeit versions, the brand-new £1 coin comes into circulation on 28 March 2017. The old, round £1 coin can continue to be used until 15 October 2017. From 16 October 2017, you do not have to accept the old, round £1 coin as payment and you should not distribute the round £1 coin. If customers have the round £1 coin and aren’t sure what they can do with it, tell them they can deposit it in their account at most high-street banks and at the Post Office.

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In the

know James Lowman, Chief Executive at Association of Convenience Stores, talks rural strengths

I

n January we launched the first edition of our Rural Shop Report highlighting the essential service brought to customers by the UK’s 19,000+ rural shops and the unique challenges they’re facing in their businesses. Rural shops are often the only place where local people get their groceries or use services like bill payment and the post office, so these stores are typically in a village or rural area with no other retailers nearby and are often the only interaction elderly and less mobile customers have with someone each day.

Good news It’s easy to think a captive audience guarantees success, but that isn’t necessarily the case because rural stores are often at a disadvantage to those in urban areas. Around 40% have no access to high speed broadband and suffer poor mobile 4G coverage, so are being left behind as software is moving online in the commercial and regulatory side of running a store. For rural petrol stations, the burden of business rates is also heavy. Stores on forecourts don’t receive the benefit of rural business rate relief due to the high turnover, and with revaluations due to hit stores in spring, those investing in their store to improve the offering to customers will be hit harder. But there is good news. In our annual survey we look at services having the most positive impact on a local area and the results show the No 1 and 2 services having the most positive impact are post offices and convenience stores. Given that there are several thousand rural stores with a post office, these stores are putting themselves at the heart of their communities. Our report will explain these and other challenges to Government and we encourage rural retailers to contact their MP and make their voice heard. When we launched the report in a rural store in Oxfordshire, local MP Victoria Prentis was keen to help. Rural shops provide a crucial service and must be supported by Government to ensure their long-term future. While we can raise the national profile, retailers are best placed to talk about the details of the issues facing them at store level and we encourage everyone to do so, with their MPs and other decision makers like local councillors and community groups.

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Ones TO watch The products that must have a place on shelves, including healthy options

fruity goodness Fruit-tella has launched a world first with its completely sugar-free Fruit Foams and Fruit Gums. These ground-breaking sweets will help transform the confectionery category and provide the perfect solution for retailers who have an ever-increasing number of shoppers looking for healthier treat options. Bursting with fruity flavour, the foams and gums contain no artificial sweeteners and come in eye-catching new blue packaging; the colour associated with sugar-free products. Both are available in a pouch format. Fruit Foams 80g and Fruit Gums 90g

Cookie craze Customers looking for an indulgent treat will snap up new Maryland Cookie Bites – bite-size chocolate chip cookies coated in milk chocolate. The cookies are available in a sharing pouch format, in two delicious varieties: Choc Chip and Caramel With Choc Chip Caramel. biscuit shoppers prone to impulse buying and the ‘not going out’ trend growing considerably, this is one product to stock up on now. RRP £1.49

Extra, extra Wrigley’s Extra White sugar-free gum has been given a ‘bold new look’ in an attempt to combat flat sales since 2015 when the whole Extra portfolio was relaunched. The new packaging features a striking red stripe designed to make it stand out on shelf.

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Ones TO watch Pick up a penguin

Pop in a pocket

Long-standing family favourite McVitie’s Penguin biscuit is now available in a mini version. The Penguin Mini Biscuits come as a multipack of six bags full of cute, chocolate-filled little penguin characters, perfect for lunchboxes and as a snack. It’s the first new product for the brand for a few years, so demand is likely to be high. RRP £1.69, 6x25g

Warburtons’ new-year launch is Toastie Pockets, perfect for those after an alternative to sandwiches. The soft ready-made bread pockets are ideal for a quick and easy toastie – simply add a filling or two and pop in the toaster. Aimed at busy shoppers, these are ideal for customers looking for quick and easy meal solutions. Available in white and brown variants. RRP £1.20, 4-pack

Be in clover There’s a new pack design for Dairy Crest’s Clover to highlight the brand’s simpler ‘nothing artificial’ recipe. Clover is currently worth £72.5m and purchased by 27% of UK customers, so is a good dairy spread to stock.

Sales Boost Look out for the new packaging on all Boost Drinks launching this spring. With an updated logo and eye-catching colourways, it is sure to attract new customers and ensure the drinks are easy to spot for its current fans. Equally attractive is the redesigned price marking, showcasing great value for money – not just as a special offer. Simon Gray, managing director of Boost Drinks, said: ‘Our ‘Champion of the Independents’ commitment remains while we promote the new look and extend our distribution.’

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A hearty meal In a bid to get consumers to rethink canned soup options and to appeal to the younger, health-conscious shopper, Baxters Hearty range of canned soups has had a packaging revamp. Now, the soups’ health and nutrition info is on the front of the can, making it easier for consumers to spot. The label highlights that one can provides up to three of the recommended five portions of fruit and veg a day and that all 10 recipes are gluten-free and a source of protein. Christine Clarke, Head of Marketing for Baxters Food Group, said: “We are encouraging people to swap their usual stodgy lunchtime sandwiches for a can of Baxters soup, spearheaded by a digital first campaign that will reach younger shoppers whether they are at home or in work.” RRP £1.49

Nibbles time McVitie’s has extended its Nibbles range with the launch of McVitie’s Hobnobs Nibbles. Available in a resealable pouch in two sizes – 120g pouch, RRP £1.89 and 80g, PMP £1 – the new oaty bite-size variant follows the successful launch of McVitie’s Digestives Nibbles last year, which was the first innovation of its kind for the UK biscuit category.

Casserole for cats The latest innovation from Mars Petcare is a new range of meaty casseroles for cats. Whiskas Casserole comes in single-serve pouches of 12 in three popular varieties – Poultry, Fish, Meaty and Fish & Meaty – which are sure to drive sales in the pet food category. The casseroles are complete and balanced,

with meaty chunks providing a totally new Whiskas ‘texture sensation’, to keep cats healthy. A £10m media campaign, including a new TV advert, YouTube advertising and social media activity, will support the launch. Whiskas Casserole is available to the convenience channel in £3.75 PMP.

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Energy Strapline drinks

Supercharge your sales Follow our guide to energy and sports drinks to give this essential category a sporting chance

A

s all convenience retailers know, sports and energy drinks mean one thing: big business. The sports and energy market is estimated to top £1.5bn this year. This growth shows no sign that it will run out of steam, so it’s absolutely crucial for your bottom line that you get this vital category right. Sports and energy drinks are the best-performing products in the soft drinks range and a key driver for customers into your store.

KNOW YOUR CUSTOMERS

“Energy and sports drinks are absolutely essential for my sales,” said Bal Sindhu, who runs a Lifestyle Express store in Wolverhampton. “If I didn’t stock the

right products, I’d lose around 50% of my customers to my competitors. Some customers come in every day, at the same time, to buy a particular product and if I don’t have it, they’ll go elsewhere.”

GET YOUR RANGE RIGHT

The most important thing you can do with this category is get your range right. Work to the Lifestyle Express planogram as your starting point, and then assess your customers’ preferences. The category is fast moving and there are always new products arriving on the scene, so be flexible. There’s no room in your chiller for a slow-moving product, so focus on the fastest-selling ones in your range, but leave room for those exciting new products that your customers will be looking for. ➥

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Energy drinks

DATE TO REMEMBER

Don’t miss ou chance to stoc t on your bestselling en k up on the ergy dr even lower pr inks at ices. All You Need Energy Drinks is in depot 17 April6 May 2017

“Currently, I allocate around 25% of my chiller to energy drinks, but I could easily stock more,” admitted Bal. “I stock the big names, such as Rockstar, Red Bull and Monster, but my biggest seller is the price-marked own brand, LSV, which customers love because of the great value, just 35p. The whole range flies off the shelf, followed by the larger 500ml format, which is price-marked at 50p. “I select my range based on the planogram, but I also listen to the advice I get from merchandisers and reps. I have

limited space, so go with their suggestions for their top two or three sellers and this has worked for me, though I’m always prepared to trial a new product if I think my customers will like it. I’ve discovered a few surprise bestsellers this way.”

WHAT’S YOUR FLAVOUR?

Exciting flavours are the way forward for driving up energy drink sales, with new products showcasing unusual or tropical flavours such as guava. The big names, including Monster and Relentless, branched out with different flavours to tempt shoppers, while Red Bull The Tropical Edition was the biggest new energy product to launch in 2015 and is now the UK’s top-selling energy drink.

“My biggest seller is the price-marked LSV, which customers love because of the great value. The whole range flies off the shelf. I select my range based on the planogram”

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While customers will spot the triedand-tested big energy brands, it’s essential that you don’t overlook the own-brand alternatives which, in the convenience sector, are the fastest-selling energy products. For Lifestyle Express retailers, LSV remains a bestseller, with a range of formats and flavours guaranteed to meet customer demand. From the price-marked 35p 250ml cans to the 500ml sports cap bottles of LSV Isotonic, the LSV range offers more than 40% POR and is the undisputed star of the shelves. And, with the proposed sugar levy in the spotlight, don’t overlook the low or zero-sugar options as health-conscious customers will be opting for these as the levy kicks in. And it’s not just about avoiding the sugar tax – customers are more health conscious than ever before and will be looking for diet or low-sugar options. As a result, the bestselling energy brands have all launched new products in recent years to satisfy that demand, such as Monster Energy Absolutely Zero, Rockstar Pure Zero and LSV Zero.

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energising top tips devote space in the chiller By stocking all variants in your chiller, you’re guaranteed to meet the demand for on-the-go shoppers. Soft drinks bought for immediate consumption increased by 8.5% last year, so it’s essential that your energy range is ready to drink.

double-face the bestsellers This will lead to impulse purchases. Customers don’t like to be faced with too much choice, they just want the brands they recognise and trust so they can grab and go.

stock by brand Shoppers know the shape and colour of the product they’re looking for, so stock the fixture brand by brand. This could also encourage extra sales.

grab attention Place several different size variants alongside each other in a step formation to allow shoppers to easily choose a format that suits them.

have a second site Introduce another site with POS near to newspapers or confectionery to drive up impulse purchases.

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Tobacco

Plain

truths With the new rules on tobacco packs and packaging coming into force in just a few weeks, are you ready?

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Tobacco

A

ny retailers who haven’t heard of the change in tobacco legislation must have been living in a cave for the past few years. The most high-profile change is there will be new standardised packaging. So, the deadline of 20 May is nearly here and it’s essential that you follow all the guidelines below to ensure you’re compliant.

SO, WHAT IS CHANGING?

Cigarettes ■ No branded packaging is allowed; all packs will be available in the same dull-brown colour. ■ All brand names will be printed in the same standardised font, size and case. ■ There will be no tar, nicotine or carbon monoxide information. ■ There will be a pictorial health warning covering 65% of the pack’s front and back. ■ Text health warnings must also cover 50% of the sides of the pack. ■ Packs will be available in a minimum pack size of 20 cigarette sticks. ■ Only flip-top lip and shoulder box hinged-lid cigarette packs are permitted. ■ Menthol and menthol click capsule cigarette products will be banned from May 2020.

Rolling tobacco ■ No branded packaging is allowed; all packs will be available in the same dull-brown colour. ■ All brand names will be printed in the same standardised font, size and case. ■ There will be a pictorial health warning covering 65% of the pack’s front and back. ■ Text health warnings must also cover 50% of the sides of the pack. ■ Pouches will be available in a minimum size of 30g. 22 retailer matters

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Did you know? Cigars and cigarillos ■ While cigars and cigarillos must adhere to the new tobacco legislation from May 2017, they are exempt from minimum pack sizing and also plain packaging legislation. However, cigars and cigarillos (of less than 3g) must adhere to the following: ■ health warnings must cover 65% of the front and back of pack ■ health warnings must be positioned at top edge of pack ■ text health warnings must also cover 50% of other sides of the pack.

Pipe tobacco ■ While pipe tobacco must adhere to the new tobacco legislation from May 2017, it is exempt from minimum pack sizing and also plain packaging legislation. However, it must adhere to the following: ■ larger health warning covering 65% of the front and back of pack ■ health warnings positioned at top edge of pack ■ text health warnings must also cover 50% of other sides of the pack.

The dull-brown colour used for cigarette packaging is officially the least appealing colour, according to research

E-cigarettes ■ Many retailers believe e-cigarettes to be exempt from the new tobacco legislation. However, there are some changes, and e-cigarettes must adhere to the following: ■ e-cigarette packaging must carry a text health warning covering 30% of the front and back of the pack ■ e-cigarettes presented as medicinal products will be subject to existing regulation for medical licensing and are not impacted by these changes ■ there will be a 10ml maximum volume for e-liquid bottles and a 20mg/ml maximum concentration of nicotine in e-liquids ■ e-liquids in tanks, cartridges, capsules and single-use devices will have a 2ml maximum volume.

retailer viewpoint Mani Sahota, Lifestyle Express Parkhill Convenience Store, Wednesbury “Already there’s a difference in how people buy cigarettes. Customers used to ask for a particular brand, whereas now they ask for the cheapest. And, as they can’t see my range, I can lead them to the brand I think suits them best either for quality or value, so the retailer plays a larger part than they used to. I can’t see the changes making a big difference to my cigarette sales; they’re still buoyant.”

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Tobacco

Did you know?

40%

of smokers will shop elsewhere if their brand is out of stock WHY IS IT CHANGING?

The new European legislation was introduced in May last year, but with the changes taking place from this year. This legislation makes significant changes to the way that tobacco products are sold and has led to minimum pack sizes, increased size and positioning of health warnings, and the banning of menthol cigarettes and menthol rolling tobacco products. There are also new regulations for e-cigarettes. In addition, the UK government has introduced plain packaging for cigarettes and rolling tobacco, so from 21 May 2017, these products can only be sold in plain packs in the UK.

ILLEGAL TOBACCO

One of the concerns around the introduction of plain packaging is that counterfeit and illegal tobacco may increase. Retailers should be aware that: ■ whereas legitimate tobacco production is very highly regulated, counterfeit production is, by its nature, unregulated and counterfeit packs have been found to contain substances such as asbestos, mould, dust, dead flies and rat droppings ■ it is illegal to buy and sell smuggled and counterfeit tobacco products ■ the availability of illegal tobacco undermines efforts to fight underage smoking – criminals who operate illegally have no qualms about selling to children. To avoid the risk of buying illegal tobacco, always purchase your stock from a trusted supplier, such as your local Landmark Wholesale depot. However, should you be concerned that you may have been sold illegal tobacco products, contact the Customs Hotline on 0800 595 000 or the independent charity Crimestoppers anonymously on 0800 555 111. 24 retailer matters

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WHEN DOES IT CHANGE?

20 May 2017

21 May 2017

May 2020

E-cigarettes, cigars and cigarillos, and pipe tobacco can still be sold in branded packs in the UK as long as they adhere to new regulations.

Branded packs of cigarettes and rolling tobacco can no longer be sold from UK retail outlets. Cigarette packs of less than 20 and rolling tobacco of less than 30g can no longer be sold in the UK.

Menthol and click capsule cigarettes can no longer be sold in the UK.

No3 is the way forward The only cigarette brand exclusively for the independent channel, which means your shoppers can’t buy it in supermarkets, No3 offers exceptional value for shoppers. A well-established and trusted range, No3 provides retailers with excellent margins and customers know they’re getting great value. No3 cigarettes are available from your local Landmark Wholesale member depot.

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up Gantry solution

The only way is

When tobacco displays had to be hidden behind closed doors, one Lifestyle Express retailer soon had plans to do things differently

F

or convenience retailers across the UK, the tobacco legislation that was introduced in 2015 brought about many changes, mainly the need to hide all tobacco products from view. For most retailers, this involved putting doors or shutters over their existing tobacco gantry. However, one Lifestyle Express retailer was determined to think more creatively. For Mani Sahota, who owns the busy

Lifestyle Express Parkhill Convenience Store in Wednesbury, the change in legislation immediately posed a challenge. “Once the new legislation had come in, the gantry just became 1.2m of dead space,” he said. “And it’s not just space that was doing nothing, but it was in the most valuable location in the store: right at the till point.” Mani set about researching other options and soon discovered the Servertab; an

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■ David McCarthy explains the benefits of Servertab to Mani, who has reaped the benefits of using the gantry space more effectively to now carry an impressive range of spirits

overhead gantry created in Italy by Expotutto Group, which offered an ideal solution for retailers looking to stock cigarettes and tobacco products without taking up valuable shelf space. “As soon as I spotted it, I just knew it would work,” he said. “I wanted something that would free up space but still be efficient and safe for cigarettes and tobacco.”

SUCCESS STORY

And, as he predicted, Mani is delighted with the results. All of his cigarettes and tobacco products are now stocked safely overhead. Despite his initial reservations, his view of the store isn’t obscured. And, the essential space behind him is now working for him, packed full of products. “I wanted to use the space in two different ways,” he said. “I knew there was demand for vaping products and the nearest specialist store isn’t close, so I installed a Vape Station to ensure I met customers’ needs. But the big success story has been my spirit range.” Mani has now created a section of the store dedicated to spirits and, as a result, has doubled his range. “It’s been a huge success, attracting new customers as well as being really popular with our regulars,” he said. “By having the extra space, I can stock the bestsellers that I know my customers want, but I can also experiment with well-known brands that I hadn’t stocked before, such as Haig Club, Ciroc and even a bottle of Courvoisier at £79.99. And it sold!” And it’s not just new products that Mani can trial in store, but different bottle formats too. “By adding miniatures and smaller

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Mani’s new dedicated spirits section brings in

£1,000 a week in additional spirits sales

formats, it’s a great way to encourage customers to try new premium products, such as Grey Goose vodka, without having to invest in a large bottle. I’ve also been able to take a chance on products that I wouldn’t normally stock but have caught my eye, like a bottle in the shape of the Eiffel Tower – there’s no missing that! And at just £20, customers like it to drink or to gift.”

OTHER BENEFITS

The Servertab is also a great security choice. Rather than turning their backs to “There are other benefits to using the customers to access a gantry, retailers can Servertab,” said David McCarthy, from reach up to get the items. And if retailers are Marline Designs, which provides Servertab being robbed, rather than opening the in the UK. “As the gantry hasn’t been gantry and scooping out the items, they provided by a manufacturer, retailers are need to be pulled out one by one, free to make their own stock decisions which takes time. and in the amounts they know There are plenty of ways will best suit their store and WANT TO to make the Servertab customers’ demands.” FIND OUT work for different Mani agreed: “There’s retailers. The front of the no slow-moving stock. I MORE? unit can be customised know my customers and I The Servertab is available in different formats, even to suit the store or a TV know what they like, and for stores with low ceilings. screen can be installed, this way, I’m in control of Contact David McCarthy showing off the store’s the stock I buy and it’s at Marline Designs on 07718 601358 current promotions. working really well.”

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Healthier c

In this health-conscious world, help your customers make healthier choices in

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s a nation, the UK continues to move towards being more and more health conscious. While consumers are still looking for the standard products they enjoy as a treat, it’s increasingly important that independent retailers offer healthier options, such as those low in fat, sugar and salt too. The sugar levy, set to be introduced next year, will have an impact on what customers choose. Given this, as well as the trend for healthier eating, it would be wise to start stocking low, reduced and no sugar options now. Leading the way in reducing sugar content are Lucozade Ribena Suntory, who 32 retailer matters

are taking 50% of sugar out of all new and existing brands, and Landmark Wholesale, who, seeing the potential in healthier options, particularly the rise in demand for flavoured waters, introduced Fruqua last year, which has no added sugar. It’s a good idea to place the standard products alongside the reduced sugar alternatives to highlight the health benefits.

HEALTHIER OPTIONS

Many brands across key categories now offer healthier alternatives, making it easier for shoppers to make more informed choices. To help your shoppers make better

choices, and to reinforce the healthy message, why not create a promotional area in store? Site it in a prominent position, such as near the store entrance, and fill the shelves with products such as Fruqua, Diet Coke, water, dried fruit, nuts, and wholewheat cereals, pasta and rice. You could also consider launching an in-store campaign that highlights where healthier products can be found throughout the store, such as low-fat and low-sugar yogurts, sauces and baked beans with reduced sugar and salt, fresh fruit and veg, and water. A good range to stock is fat-free Müller Light. Similarly, look at Heinz Beanz, which

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Healthy options

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ces in simple ways to benefit them, and your reputation contain 50% less sugar than the brand’s standard beans. To promote and support this further, look at providing special offers on healthier products and hosting tasting sessions in store. Another strategy to consider is creating healthier meal options for grab-and-go shoppers and deals for meal-for-tonight customers. Alongside the traditional lunchtime fare, fresh boxed salads, wraps and pasta meals are ideal for a nutritious lunch. Meats, fish, vegetables and salads are perfect for a filling evening meal. Consider a deal such as buy a pack of chicken and get a bag of salad half price.

Link products using eye-catching signage to help shoppers find what they need quickly and easily and be sure to chat to them about all the healthy options you have.

TAKE IT AWAY

Back in 2015, discounter Aldi banned all confectionery from checkouts. You could add some healthy options to your counter display to give parents a choice by replacing some confectionery lines with snack packs of nuts, seeds and dried fruit to encourage those healthier impulse buys. The recent Change4Life campaign by Public Health England raised awareness

products to stock Make sure you have healthier alternatives to bestselling products. For example, if you already stock Coca-Cola, stock Diet Coke or Coke Zero too; along with crisps have nuts and seeds, dried fruit as well as confectionery; and for breakfast, stock Weetabix, Shredded Wheat, peanut butter and wholegrain bread as better options to Frosties and Coco Pops, jam and white bread.

of how children who have certain cereals, spreads, preserves and fruit juice for breakfast are consuming half of their recommended daily allowance of sugar in one meal. For children and adults alike, excessive amounts of sugar can lead to diabetes, obesity and heart disease. With this in mind, promote healthier breakfast alternatives. Add breakfast foods such as porridge, dried fruit, wholegrain bread and cereal, such as Weetabix, and eggs to your healthy eating display. With a little thought, retailers can help customers go well on their way to a healthier lifestyle.

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Business development

Opportunity knocks When it comes to improving your business, you need to keep one eye on your store and another on what’s going on around you

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very good retailer knows that spotting an opportunity and seizing it is the cornerstone of any thriving business. This is true from the moment you see the right store, to deciding on the right fascia, the right stock and the right promotions – it’s all about identifying what you know will work for you and your customers. So, what can you do to ensure you continue to deliver what your customers need right into the future?

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WHO ARE YOUR CUSTOMERS? By recognising who shops in your store, you’ll be best placed to know what they want and what they’re most likely to buy. Cater to their needs and they’ll never have a reason to shop elsewhere. If you know your customers want value, dedicate space to a Value Zone and extend your offering of own brand and £1 price-marked products. If your customers like the big brands, ask them

what products they like and look to introduce some premium brands if you feel there’s an appetite for them. If you know you have a lot of young families, how popular is your baby range? Could it be expanded to capture those parents who need products on their doorstep? And what’s your confectionery like for post-school treats? Adding in a children’s pick-and-mix could be a great way to create a point of difference locally.

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FIND A NICHE

Is there anything that your store is well known for? Are you great at beers, wines and spirits? Do you have the best range of newspapers and magazines? Is your confectionery the best choice around? Find something that you know your customers really appreciate and go to town with it. For some retailers, this could be focusing on something they already do well, while for others, it could be taking a chance on something new, like locally-produced eggs, fresh fruit or sacks of potatoes. Think creatively and when in doubt, talk to your customers about their needs.

MOVE WITH THE TIMES

While for lots of shoppers, a lunchtime sandwich, drink and crisps is the perfect option for an on-the-go lunch, these days, many others will look at your standard offer and move on, searching for something healthier or more adventurous. Could you provide something different? Think about food to go, or if you don’t have the room, consider sourcing locally-produced healthier options such as salads, pasta, wraps and rolls. While crisps will always be popular, think about those who might want something different, such as popcorn, vegetable crisps, vegetable sticks and dips. How about following it up with an indulgent treat – a cream cake, mousse or trifle, or locally-produced bakery items like flapjacks, Rocky Roads or tiffins? Could tubs of fresh fruit prove to be popular? And remember soft drinks – add cold teas, and flavoured, sparkling and still waters alongside your usual soft drinks for choice. Package them all together to create a meal deal and you’ll soon see your lunchtime profits rise.

THINK OUTSIDE THE BOX

What else could you offer to your local customers that isn’t being done already? If no one nearby offers dry cleaning, parcel collection or drop-off, ATM machine or Paypoint, it will boost your footfall if you can introduce these into your store. If you already have these, what else does your community need? Hot drinks? Newspaper deliveries? Click and collect

shopping for the elderly? Could you add a Post Office franchise into your store? With Post Offices rapidly disappearing from our high streets, 97% of Post Offices are now run as private businesses, so could this be an option for you? Integrating post, collection, distribution services, banking and benefit payments all within your store is likely to encourage new faces to venture onto your doorstep.

THE PERSONAL TOUCH

The one thing no one else can compete with is your personal touch. From the cheery greeting you give to greet your customers, to how you know their names and their shopping preferences, other stores simply can’t compete. It’s vital that you make sure your staff follow your lead as your customers will trust them to know their stuff in the same way you do. Whether it’s prices, range, promotions or availability, your staff are the face of your store and should be able to answer any questions your customers may have.

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Meal for tonight

dinner? What’s for

Shoppers are looking for quick and easy solutions to the dilemma of tonight’s evening meal and convenience stores are the natural choice. So are you making the most of it?

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id you know that between 3pm and 5pm, a staggering third of all UK adults still haven’t decided what they’re having for dinner that evening? The evening meal shopping mission drives the highest number of visits to convenience stores, with almost a third of prepared meals bought there. And that figure is on the rise, increasing in spend year on year. According to him! Research and Consulting, shoppers who spend on meals for tonight are valuable shoppers, spending on average 33% more than the average convenience store shopper. And with so many people juggling busy work, home and family lives, where better for them to source their evening meal than their local neighbourhood store? Evening meals are now worth a whopping £5.2bn in convenience stores. That’s why getting your meal for tonight offer right is essential; it needs to be quick to prepare, affordable and appetising. Shoppers want to come into your store, be inspired and leave, knowing they’ve got a meal that will please the family without fuss and without breaking the bank.

DON’T MAKE A MEAL OF IT

Before you introduce or expand your range, check out the local competition to see what’s already on offer. You don’t want to duplicate what’s already out there unless you can guarantee that your offer will be better in 36 retailer matters

quality and/or value. Ask your shoppers what they’re looking for that you’re not currently selling. What would they buy from you? What can you offer? A great starting point is to create meal deals around pizzas and garlic bread, as well as ready meals such as pasta dishes and pies, to get shoppers interested. Start slow to minimise waste. Frozen meal deals are a great way to start as these products have a longer shelf life. Think about offering a range of ingredients alongside ready-meals if you think your customers will appreciate them. Think about popular family meals and group items together, such as minced beef alongside a pasta sauce, garlic bread and pasta to make a spaghetti bolognese. Simply stocking them together can increase sales, even without a multi-buy deal. Promote your evening meal options on social ➥

With so many people juggling busy work, home and family lives, where better for them to source their evening meal than their local neighbourhood store?

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Meal for tonight

Inspire your shoppers

Offer premium ready-made food that shoppers will be willing to pay more for. Can you emulate the meal for two deals?

media from 3pm onwards so that your store is in the minds of your shoppers as they travel home from work. Consider having a ‘recipe of the week’ or ‘Monday’s family favourite’ dish that you can rotate, offering items as a multi buy or promotion.

don’t forget ■ Chilled beers, wines and ciders ■ Desserts or indulgent treats ■ Ice creams ■ Sharing bags of snacks ■ Sharing bags of confectionery

POINT OF DIFFERENCE

Offer something different if you can. Can you partner with a local supplier to provide locally-produced pies, curries, pasta dishes, meats and cheeses? Think about offering locally-produced fruit and vegetables too. And what about locally-made desserts, such as fruit pies and ice creams? Not only will this drive sales but it also gives you a great point of difference locally. It’s not always about value - think about those wanting a treat midweek. Offer premium ready-made food that shoppers will be willing to pay more for. Can you emulate the meal for two deals offering a main, side, dessert and wine? Where you position your meal for tonight offering is crucial. Putting it in the first aisle within the fresh and chilled section is best so customers can easily find what they’re looking for. Don’t forget the extra. Ensure white and

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rosé wines, beers and ciders are chilled and ready to be opened and enjoyed. Think about using shelf talkers next to key meals or ingredients to promote wines and desserts, such as ice creams, frozen pies and gateaux. Consider rotating a fixture during the day to ensure you’re grabbing the attention of your shoppers. Dedicate a single front fixture to meal times and rotate your stock for breakfast, lunch and dinner. Not only will this inspire shoppers as they walk into

your store, but it also ensures you’re offering something new each day and gives you a point of difference locally. Last but not least, don’t stretch yourself. If you know your customers are most likely to indulge in a pizza at the weekend with a bottle of wine and some ice cream, tailor a promotion around those items. You don’t need to offer a wide range of products if you know your customers’ favourite dishes. Inspire them with additional items to increase your incremental sales.

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EPOS

EPOS

benefits Created to make life that bit easier for retailers, what’s not to love about EPOS? Read on to see how it can help you

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rguably the biggest technological breakthrough for retailers in recent years, electronic point of sale (EPOS) means that guesswork is replaced with facts, so at the push of a button, retailers can see exactly what they’re selling, when they’re selling and what margins they’re making.

And, as time goes on, EPOS is getting even more advanced, with new versions, such as the Shopmate EPOS, automatically linking into live systems, which automatically updates an item’s cost in store, highlighting multi-buy offers and the best promotional deals for customers.

These days, EPOS is an essential element for a retailer. The system allows retailers to have closer control over their store and the products on the shelves, and with regular price updates and product listings, it means that you can fight back against the local competition. “I couldn’t be without my EPOS,” said

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EPOS

WANT TO KNOW MORE ABOUT TH RETAIL DATE PARTNERSH A IP? Call 01780 480562 , go online retaildata.co .uk or email office@retaild ata.co.uk

award-winning retailer Bay Bashir, who owns three Lifestyle Express stores in Middlesbrough. “The system is fantastic. I can see, at a glance, what items are selling best, what is selling slowly and I can adjust my stock to match demand. It’s a great way to boost your margins and ensure there are no slow movers on your shelves.”

So why use EPOS?

ALL ABOUT THE NUMBERS

One of the major benefits of EPOS systems is financial accuracy. Retailers can rely on the system to always deliver the right price, cutting down on mistakes in store and giving retailers an at-a-glance guide to their margins. As it’s linked to wholesaler price files, it will alert you to a promotional item so you can give better value for your customers too. And with many EPOS systems, retailers can access their figures from anywhere, meaning you’re always connected to your store.

SPEED OF SERVICE

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which is perfect for convenience stores where customers want to grab and go. EPOS will even prompt you to check a customers’ age if they purchase an age-restricted product.

MANAGING STOCK

Modern EPOS systems can also be used to manage and order stock electronically, as retailers can review their current stock levels and identify which products are needed, when and in what volume. By using the EPOS system, retailers can save time when compared to the traditional, manual stocktaking operations.

REPORTS

EPOS systems can also produce a wide range of reports, showing profit margins, top sellers, slow movers and bestperforming promotions; all information that provides retailers with invaluable insight when it comes to purchasing stock and planning promotions. Retailers can easily identify top sellers at a particular time, such as Christmas, which can be vital for planning ahead for the next year.

Meet Shopmate Shopmate is one of the easiest to use EPOS systems on the market and is available for Lifestyle Express retailers. It offers the following: ■ intuitive reports and insights ■ automatic updates on promotions ■ regular price and software updates ■ links to many wholesalers ■ Local Loyalty – a card and website-based loyalty system that rewards your shoppers, communicating with them via web-based messaging and texts.

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Store profile

STORE PROFILE

Taking chances really reaps rewards For one Lifestyle Express retailer, keeping an open mind has really paid off, transforming the look of her store, as well as her sales ISSUE 40 2017

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Store profile

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hen Sarbjit Kaur decided that the time was right to give her store a fresh new look, she didn’t expect to dramatically change her stock as well. But since her Walsall store was given the once-over, she hasn’t looked back. “Since I reopened, the store has been so busy,” she said. “There’s not a quiet moment during the day. There are always people in the store, either browsing the shelves or waiting to be served. It’s given the store a new lease of life.” Sarbjit and her husband took over the store five years ago from Sarbjit’s sister as they had spotted the store’s potential. Situated on a busy dual carriageway into Walsall’s town centre, the store has very little competition nearby and is relied on by countless regulars for all their essentials.

NON-STOP SHOPPERS

“We know we provide a real service to the community,” Sarbjit said. “Not only do we sell the products people need on a daily basis, like milk, bread and tobacco, but we also have a Post Office and, as a result, we have customers coming through the door from the moment we open until the moment we close. However, we knew we were only servicing some of their needs and we wanted the store to offer more.” The store hadn’t been updated since before Sarbjit took over and it was starting to look rundown and tired. So Sarbjit and her husband decided it was the right time to carry out a refit. The changes that they had planned, which included an extension ➥

Store CV Name Time with Lifestyle Express Staff Features Bestsellers

Nearest competition

Lifestyle Express, Walsall

Five years Six, including Sarbjit Post Office, cash machine Confectionery, LSV, lagers, Vintners Collection wines, Lifestyle and Lifestyle Value groceries Forecourt around five minutes’ walk

Trading times Mon-Sat, 6.30am-

9pm; Sun 7am-9pm

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Store profile

■ This couple visit the store every day and love the new look and improved layout

into a store room in the back, were so dramatic that they needed to close for two weeks. And what a difference the refit has made. “The store looks incredible,” said Sarbjit. “All of our customers have been blown away by the difference it’s made, and by how much bigger the store looks and feels. It’s modern and airy and it feels like we’ve created a mini supermarket. The quality finishes are all here and we couldn’t be happier.” And while the customers echo Sarbjit’s delight at the new-look store, the biggest difference has shown in her sales. “We didn’t really do a lot of grocery before. We were very much a traditional Post Office with some convenience ranges thrown in, such as beers, wines and spirits, tobacco and confectionery, but Matthew Wakelam, our Retail Development Manager, was so keen to include some grocery lines that I decided to trust his judgement and give them a try, and they are flying off the shelves.”

Sarbjit’s bestseller basket

OWN BRAND PROVIDES POINT OF DIFFERENCE In particular, the Lifestyle and Lifestyle Value ranges are incredibly popular, which is great news for Sarbjit as she’s the only Lifestyle Express store in the area, so these products give her a great point of difference locally. “I wasn’t sure how they’d sell,” she admitted. “But they are so popular – I’m always restocking the shelves. Customers love the prices and once they’ve tried the products, they come back for more. You can see them make a beeline for the products as they walk in the store.” The new layout is ensuring the store makes the most of all the space available and every product is selling well. “Since we changed the layout, it flows so much better,” said Sarbjit. “There are no slow sellers, everything here deserves a place on the shelf. And, thanks

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Store profile

“Once customers have tried the Lifestyle and Lifestyle Value products, they come back for more and make a beeline for them”

to Matthew’s eye for merchandising, we’ve moved some sections around, such as placing the grab bags of crisps next to the wines to tempt those who are buying a bottle to reach for the snacks.” With the till ringing and the constant arrival of customers, it’s no surprise that the future looks bright for Sarbjit. She and her husband have already identified another store to run, which they will convert to Lifestyle Express over the coming months. “We’ve learnt lots of lessons with this store and everything we wanted to achieve has happened, so we’ll follow the same plan with the next store – it’s clearly working!”

saRbjit’s top tips...

■ Merchandising crisps next to wines has boosted impulse sales and is just one of Matthew’s ideas

Always look ahead It definitely pays to think about the future. Always think about what you can do next. We’re already planning hot drinks and food-to-go.

Know your community You can only be successful if you’re giving your customers what they want. Take the time to get to know your regulars and try your best to exceed their expectations.

Be open to new ideas We hadn’t considered a bigger grocery range, but since we added it, our sales have rocketed.

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CORE RANGE Your guide to the bestselling brand and own-brand products ITEM

SIZE

ITEM

SOFT DRINKS – CHILLED Boost 500ml Boost 250ml Buxton 750ml Capri Sun Orange 330ml Cherry Coke 500ml 330ml Cherry Coke Coca Cola 500ml 330ml Coca Cola Diet Coke 500ml Diet Coke 330ml 600ml Diet Pepsi Drench Pear & Blueberry 500ml Dr Pepper 500ml Dr Pepper 330ml Fanta Fruit Twist 500ml Fanta Orange 500ml Fanta Orange 330ml 275ml Fruit Shoot NAS Blackcurrant & Apple Fruit Shoot NAS Orange 275ml Highland Spring Still 500ml 500ml Irn Bru Lipton Ice Tea Peach 500ml Lucozade Caribbean Crush 380ml Lucozade Grafruitti 380ml Lucozade Orange 380ml Lucozade Original 380ml Lucozade Sport Orange 500ml Lucozade Sport Raspberry 500ml Monster 500ml Monster Ripper 500ml Monster Ultra 500ml Oasis Citrus Punch 500ml Oasis Summer Fruits 500ml Pepsi 500ml Pepsi Max 600ml Pepsi Max 330ml Pepsi Max Cherry 600ml Red Bull 473ml Red Bull 355ml Red Bull 250ml Red Bull Sugar Free 250ml Relentless 500ml Ribena Blackcurrant 500ml Ribena Blackcurrant 288ml Ribena Strawberry 500ml Rockstar Punched Guava 500ml Rockstar Xdurance Blueberry 500ml Sprite 500ml Vimto Still 500ml Volvic 500ml Volvic Sportscap 1ltr Volvic Touch of Fruit Lemon & Lime 500ml Volvic Touch of Fruit Strawberry 500ml *Barrs Cola 500ml *Barrs Cola 330ml *Barrs Cream Soda 500ml *Barrs Limeade 500ml *Highland Spring Still 750ml *Irn Bru 750ml *Irn Bru 330ml *Irn Bru Sugar Free 500ml 330ml *Irn Bru Sugar Free *Irn Bru Wee Bru 250ml *Macb Peach 500ml 500ml *Macb Strawberry & Lime *Rockstar Punched Zero 500ml

SOFT DRINKS – LIFESTYLE & LSV RANGE Lifestyle Apple Juice Lifestyle Orange Juice LSV Energy LSV Energy (Can) LSV Energy (PET) LSV Glucose Cherry

One of the Must Stock Own Brand Range

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200ml 200ml 250ml 500ml 500ml 380ml

New

LSV Glucose Orange LSV Isotonic Mixed Berry LSV Isotonic Orange LSV Isotonic Tropical Berry (Blue) LSV Sugar Free

SIZE 380ml 500ml 500ml 500ml 250ml

SOFT DRINKS – AMBIENT Boost 1ltr Coca Cola 1.75ltr Diet Coke 1.75ltr 2ltr Diet Pepsi Dr Pepper 2ltr 2ltr Fanta Orange Highland Spring Sparkling 1.5ltr Highland Spring Still 1.5ltr 2ltr Irn Bru Lucozade Energy Orange 1ltr 1ltr Lucozade Energy Original Pepsi 2ltr Pepsi Max 2ltr 4pk Red Bull Ribena Blackcurrant 600ml 1ltr Robinsons NAS Blackcurrant & Apple Robinsons NAS Orange 1ltr Rubicon Mango 1ltr Schweppes Lemonade 2ltr Vimto Cordial 725ml Vimto Fizzy 2ltr Volvic 1.5ltr Volvic Touch of Fruit Strawberry 1.5ltr *Barrs Cola 2ltr *Irn Bru Sugar Free 2ltr

New

New

New

New

1ltr 1ltr 1ltr 1ltr 1ltr 1ltr

New

New

New to Core Range for 2016/2017 *Scotland only

New

New

New New

CONFECTIONERY – GIFTING 175g 200g 150g 150g 300g 300g 300g 150g 300g 300g 200g 5pk 154g 6pk 4pk

New

New

New

300g

Std Sharing Sharing Std Sharing Sharing Std Std Sharing Sharing Std

Celebrations Carton Ferrero Rocher T16 Milk Tray Box Quality Street Carton Roses Carton

CONFECTIONERY – SHARING

CRISPS & SNACKS Burtons Fish ‘n’ Chips Butterkist Toffee Popcorn Doritos Chilli Heatwave Doritos Chilli Heatwave Doritos Cool Original Doritos Tangy Cheese Doritos Tangy Cheese Frazzles Bacon Hula Hoops BBQ Jacob’s Mini Cheddars Jacob’s Mini Cheddars

New

114g

BISCUITS – LIFESTYLE RANGE Lifestyle Custard Creams

KP Dry Roasted Nuts 80g KP Salted Nuts 90g McCoys Cheddar & Onion Std McCoys Flamegrilled Steak Sharing McCoys Flamegrilled Steak Std Std McCoys Salt & Vinegar Monster Munch Beef Sharing Monster Munch Pickled Onion Std 190g Pringles Original Pringles Original 40g 190g Pringles Sour Cream & Onion Pringles Sour Cream & Onion 40g Pringles Texas BBQ 190g Quavers Sharing Quavers Std Sharing Sensations Thai Sweet Chilli Space Raiders Beef Std Transform-a-Snack BBQ Std Sharing Walkers Cheese & Onion Walkers Cheese & Onion Std 6pk Walkers Classic Variety Walkers Max Paprika Std Walkers Prawn Cocktail Std Walkers Ready Salted Std Walkers Salt & Vinegar Std Walkers Snaps Tomato Std Wotsits Sharing Wotsits Std *Golden Wonder Sausage & Tomato Std *Golden Wonder Cheese & Onion Std *Golden Wonder Spring Onion Std *Walkers Pickled Onion Std

Belvita Honey & Nut 50g Eat Natural Almond & Apricot 50g Kelloggs Coco Pops Bar 20g Kelloggs Nutri-grain Strawberry 37g Kelloggs Rice Krispies Squares Mallow 28g Kelloggs Rice Krispies Squares Totally Chocolately 36g KP Milk Chocolate Dips 32g Nutella & Go 48g

BISCUITS Cadbury Milk Chocolate Fingers Fox’s Chunkie Half Coated Extremely Chocolatey Cookies Jacobs Cream Crackers Jammie Dodgers Maryland Choc Chip Cookies MCV Dark Chocolate Digestives MCV Digestives MCV Hobnobs MCV Jaffa Cakes MCV Milk Chocolate Digestives MCV Milk Chocolate Hobnobs MCV Rich Tea Nestle Kit Kat Oreo Vanilla Roll Tunnocks Teacakes *Tunnocks Caramel Wafer

SIZE

SWEET SNACKS

SOFT DRINKS – LIFESTYLE RANGE Lifestyle Apple Juice Lifestyle Cranberry Juice Lifestyle Orange Juice Lifestyle Soda Water Lifestyle Tonic Water LSV Energy

ITEM

New

Aero Mint Bassetts Jelly Babies Cadbury Eclairs Cadbury Giant Buttons CDM Dairy Milk CDM Fruit & Nut CDM Oreo Galaxy Galaxy Caramel Galaxy Minstrels Haribo Starmix Haribo Supermix Haribo Tangfastics M&M’s Peanut Maltesers Maoam Pinballs Maynards Wine Gums Nestlé Milky Bar Revels Skittles

Large Bar Large Bag Large Bag Pouch Large Bar Large Bar Large Bar New Large Bar Large Bar Pouch Large Bag Large Bag Large Bag Pouch Pouch Large Bag Large Bag Large Bar Pouch Pouch

CONFECTIONERY – CHOCOLATE Aero Mint Boost

Std Std

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Core Range

ITEM

SIZE

CONFECTIONERY – CHOCOLATE CONT. . . Bounty Cadbury Freddo Cadbury Fudge CDM Caramel CDM Dairy Milk Crunchie Double Decker Ferrero Rocher Flake Frys Turkish Delight Galaxy Galaxy Caramel Galaxy Minstrels Galaxy Ripple Kinder Bueno Kinder Bueno White Kinder Snack Bar Kinder Surprise Kit Kat 4 Finger Kit Kat Chunky M&M’s Peanut Maltesers Maltesers Teasers Mars Mars Milkyway Stars Munchies Nestlé Milky Bar Picnic Rolo Smarties Snickers Snickers Starbar Toffee Crisp Twirl Twix Twix Wispa Yorkie

Std Std Std Std Std Std Std T3 Std Std Std Std Std Std Std Std Std Std Std Std Std Std Std Duo Std Std Std Std Std Std Std Duo Std Std Std Std Xtra Std Std Std

ITEM

SIZE

Nestle Multi Cheerios Nestle Shredded Wheat Nestle Shreddies Quaker Oats Quaker Oats So Simple Original Honey Monster Puffs Weetabix

375g 16’s 500g 500g 12’s 320g 24’s

Lifestyle Sliced Carrots Lifestyle Tuna Chunks in Brine

300g 170g

GROCERY – SOUP

Cadburys Drinking Chocolate Coffee Mate Douwe Egberts Pure Gold Horlicks Kenco Smooth (Jar) Nescafe 3 in 1 Nescafe Azera Nescafe Cappuccino Nescafe De-Caff Nescafe Gold Blend Nescafe Original Nescafe Original Nescafe Latte Nesquik Strawberry PG Tips PG Tips Silverspoon Granulated Sugar Tetley De-Caff Tetley Tea bags Tetley Tea bags Yorkshire Tea *Nambarrie *Scottish Blend

250g 200g 95g 200g 100g 5pk 60g 10’s 100g 100g 50g 100g 8’s 300g 80’s 40’s 1kg 40’s 80’s 40’s 80’s 80’s 80’s

New

New

New

GROCERY – HOT BEVERAGES – LIFESTYLE RANGE Lifestyle Rich Roast Instant Coffee

100g

New

GROCERY – HOT BEVERAGES – LIFESTYLE VALUE RANGE Lifestyle Value Sugar

Std Std Std Std

CONFECTIONERY – MINTS & MEDICATED Halls Soothers Blackcurrant Lockets Honey & Lemon Polo Tic Tac Mint Tic Tac Orange & Lime Trebor Extra Strong Mints Trebor Softmints Peppermint Trebor Softmints Spearmint

Std Std Std Std Std Std Std Std

CONFECTIONERY – CHEWING GUM Airwaves Blackmint Airwaves Cherry Menthol Airwaves Menthol Eucalyptus Extra Cool Breeze Extra Ice Peppermint Extra Peppermint Extra Spearmint Extra Strawberry Extra White Extra White Bubblemint

10’s 10’s 10’s 10’s 10’s 10’s 10’s 10’s 10’s 10’s

GROCERY – BREAKFAST CEREALS Alpen Kelloggs Bran Flakes Kelloggs Coco Pops Kelloggs Cornflakes Kelloggs Crunchy Nut Cornflakes Kelloggs Frosties Kelloggs Rice Krispies Kelloggs Special K Kelloggs Variety Pack

375g 500g 295g 500g 375g 375g 340g 300g 8’s

New

New

Batchelors Bigga Marrowfat Peas Batchelors Mushy Peas Batchelors Red Kidney Beans Fray Bentos Meatballs in Tomato Sauce Fray Bentos Steak & Kidney Pie Green Giant Naturally Sweet NAS Sweetcorn Green Giant Original Niblets Sweetcorn Heinz Baked Beans Heinz Baked Beans with Sausages Heinz Macaroni Cheese Heinz Ravioli Heinz Spaghetti Heinz Spaghetti Bolognese Heinz Spaghetti Hoops Hunger Breaks All Day Breakfast John West Mackerel Fillets in Sunflower Oil John West Mackerel Fillets in Tomato Sauce John West Sardines in Rich Tomato Sauce Napolina Chopped Tomatoes Princes 8 Hot Dogs Princes Beef Paste Princes Chicken Paste Princes Corned Beef Princes Ham Princes Red Salmon Princes Stewed Steak Princes Tuna Chunks in Brine Princes Tuna Chunks in Sunflower Oil Smash Original Spam Chopped Pork & Ham

500g

300g 300g 400g 410g 475g 340g 198g 415g 415g 400g 400g 400g 400g 400g 395g 125g 125g 120g 400g 400g 75g 75g 340g 200g 213g 400g 160g 160g 176g 200g

GROCERY – CANNED VEG, MEAT & FISH – LIFESTYLE RANGE Lifestyle Baked Beans Lifestyle Chopped Tomatoes Lifestyle Garden Peas Lifestyle New Potatoes Lifestyle Plum Tomatoes

New to Core Range for 2016/2017 *Scotland only

410g 400g 300g 540g 400g

Batchelors Cup a Soup Chicken Batchelors Cup a Soup Golden Vegetable Heinz Chicken Soup Heinz Oxtail Soup Heinz Tomato Soup Heinz Vegetable Soup *Baxters Chicken Broth *Baxters Scotch Broth *Heinz Lentil

4pk 4pk 400g 400g 400g 400g 415g 415g 400g

New

GROCERY – SAUCES & CONDIMENTS

GROCERY – CANNED VEG, MEAT & FISH

Maynards Wine Gums Rowntrees Fruit Pastilles Skittles Starburst

RM40_p52-60_Core list_v1.indd 5

SIZE

GROCERY – HOT BEVERAGES

CONFECTIONERY – SUGAR

One of the Must Stock Own Brand Range

ITEM

New

Amoy Dark Soy Sauce Batchelors Pasta ‘N’ Sauce Chicken & Mushroom Batchelors Super Noodles BBQ Beef Batchelors Super Noodles Chicken Batchelors Super Rice Golden Baxters Sliced Beetroot Bisto Chicken Gravy Granules Bisto Gravy Granules Branston Original Pickle Chicken Tonight Spanish Chicken Colmans Bramley Apple Sauce Colmans Cheddar Cheese Sauce Mix Colmans Classic Mint Sauce Colmans English Mustard Colmans Parsley Sauce Mix Colmans Sausage Casserole Mix Crisp n Dry Vegetable Oil Dolmio Bolognese Extra Onion & Garlic Dolmio Creamy Tomato Pasta Bake Dolmio Original Bolognese Sauce Haywards Traditional Onions Heinz Salad Cream Heinz Tomato Ketchup Hellmanns Mayonnaise Hellmanns Mayonnaise Light HP Original Sauce Knorr Chicken Stock Cubes Lea & Perrins Worcestershire Sauce Napolina Extra Virgin Olive Oil Old El Paso Fajitas Dinner Kit Oxo Cubes - Beef Paxo Sage & Onion Stuffing Pot Noodle Chicken & Mushroom Pot Noodle Curry Sacla Green Basil Pesto Sarsons Malt Vinegar Sharwoods Korma Sauce Sharwoods Tikka Masala Sauce Tilda Basmati Rice Uncle Bens Express Basmati Rice Uncle Bens Express Egg Fried Rice Uncle Bens Express Long Grain Rice Uncle Bens Medium Chilli Sauce Uncle Bens Original Sweet & Sour Sauce

150ml 122g 100g 100g 120g 340g 170g 170g 360g 500g 250ml 40g 250ml 100g 20g 40g 1ltr 500g 500g 500g 454g 235g 460g 400g 400g 255g 8’s 150ml 250ml Kit 12’s 85g 90g 90g 190g 250ml 420g 420g 500g 250g 250g 250g 500g 500g

GROCERY – SAUCES & CONDIMENTS – LIFESTYLE RANGE

New

Lifestyle Ground Black Pepper Lifestyle Salt Lifestyle Spaghetti Lifestyle Pasta Twists Lifestyle Sunflower Oil Lifestyle Vegetable Oil

25g 750g 500g 500g 1ltr 1ltr

New

GROCERY – HOMEBAKE Ambrosia Devon Custard Ambrosia Rice Pudding Angel Delight Strawberry Carnation Evaporated Milk Del Monte Fruit Cocktail in Juice Del Monte Peach Slices in Juice Del Monte Sliced Pineapple in Juice Hartleys Best Raspberry Seedless Jam Hartleys Best Strawberry Jam Hartleys Strawberry Jelly Block

ISSUE 40 2017

400g 400g 59g 410g 415g 415g 432g 340g 340g 135g

retailer matters 55

22/02/2017 16:23


Core Range

ITEM

SIZE

GROCERY – HOMEBAKE CONT. . . Jif Lemon Marmite Yeast Extract McDougalls Plain Flour McDougalls Self Raising Flour Mr Kipling Golden Syrup Sponge Puddings Nutella Robertsons Golden Shred Marmalade Rowse Honey Pure & Natural Clear Squeezable Sunpat Peanut Butter Crunchy

250ml 125g 1.25kg 1.25kg 2 x 95g 400g 454g 340g 227g

GROCERY – BABY Aptamil First Milk Aptamil First Milk Cow & Gate First Milk Cow & Gate First Milk Cow & Gate Cauliflower Cheese 7 months+ Cow & Gate Grandpa’s Sunday Lunch 4 months+ Cow & Gate Rice Pudding 7 months+ Farleys Original Rusks Huggies Pure Baby Wipes J&J Baby Lotion J&J Baby Oil J&J Baby Powder J&J Baby Shampoo Pampers Baby Dry Size 3 Pampers Baby Dry Size 4 Pampers Baby Dry Size 5 Pampers Baby Dry Size 6 Sudocrem

900g 200ml 200ml 900g 200g 125g 200g 150g 56’s 200ml 200ml 100g 200ml 22’s 20’s 16’s 17’s 60g

New

New New New New

New

1.2kg

Dreamies Chicken Felix Pouch Fish Selection Felix Pouch Mixed Favourites in Jelly Felix AGAIL Ocean Feast Go Cat Tuna, Herring & Veg Gourmet Perle Pouch Chicken Sheba Salmon Thomas Cat Litter Whiskas Chicken Whiskas Chicken Pouch Whiskas Complete Chicken Whiskas Fishermans Choice Whiskas Pouch Poultry

Daz Liquid Lenor Spring Awakening Fabric Conditioner Persil Non Bio Persil Small & Mighty Liquid Non Bio Surf Liquid Tropical Surf Tropical Surf Liquid Sunshine

1ltr 550ml 10 Wash 15 Wash 560ml 10 Wash 560ml

New New

16’s 16’s 16’s 16’s

Always Ultra Long Plus Always Ultra Night Always Ultra Normal Always Ultra Normal Plus Bodyform Ultra Normal with Wings Kotex Maxi Pad Nighttime Tampax Compak Regular Tampax Compak Super Tampax Compak Super Plus

New

Lifestyle Value Auto Washing Powder

780g

New New

New New

400ml 250ml Single 100ml 100g 5’s 200ml 250ml 250ml 150ml 250ml 250ml 250ml 150ml 75ml

NON FOOD – HOUSEHOLD Airwick Aerosol Lavender Bloo Acticlean Original Cif Lemon Dettol Surface Trigger Domestos Original Bleach Duck Liquid Fresh Fairy Wash Up Lemon Fairy Wash Up Original Finish All in 1 Flash Wipes Lemon Flash All Purpose Liquid Lemon Flash Bathroom Spray Flash Spray with Bleach Mr Muscle Lemon Kitchen Mr Muscle Oven Cleaner Mr Muscle Sink & Plug Unblocker Mr Muscle Window Mr Sheen Original Shake ‘n’ Vac Citrus Blossom

PERSONAL CARE & MEDICINES – LIFESTYLE RANGE Lifestyle Aspirin Tub Lifestyle Paracetamol Blister Pack Lifestyle Ibuprofen Blister Pack Lifestyle Paracetamol Tub

New

NON FOOD – LAUNDRY – LIFESTYLE VALUE RANGE New

240ml Twin 250ml 500ml 750ml 750ml 433ml 433ml 13’s 40’s 500ml 500ml 500ml 750ml 300ml 1ltr 750ml 300ml 500g

New

New

NON FOOD – HOUSEHOLD – LIFESTYLE RANGE New

12’s 10’s 16’s 14’s 14’s 10’s 20’s 20’s 20’s

Lifestyle Clingfilm 350mm Lifestyle Disinfectant Lifestyle Firelighters Lifestyle Heavy Duty Refuse Sacks Lifestyle Kitchen Foil 300mm Lifestyle Press ‘n’ Seal Sandwich Bags Lifestyle Soap Pads Lifestyle Swing Bin Liners Lifestyle Thick Bleach Lifestyle Wash Up Liquid Original

25m 1ltr 14’s 10’s 7.5m 50’s 10’s 20’s 750ml 500ml

NON FOOD – HOUSEHOLD – LIFESTYLE VALUE RANGE Lifestyle Value Dishcloths

60g 12pk 12pk 12pk 340g 85g 85g 5ltr 390g 100g 340g 12pk 12pk

NON FOOD – PAPER

New New

New

Alka Seltzer Original Anadin Extra Caplets Beechams All in One Tablets Benylin Chesty Coughs Original Benylin Tickly Coughs Original Bonjela Baby Teething Gel Calpol Sugar Free Calpol Sugar Free Six Plus Chapstick Classic Original Lip Balm Durex Extra Safe Condoms Gaviscon Double Action Mint Tablets Gaviscon Original Aniseed Liquid

ISSUE 40 2017

10’s 16’s 16’s 150ml 150ml 15g 100ml 80ml single 6’s 16’s 150ml

Andrex Natural Andrex Quilts White Andrex White Andrex White Andrex Quilts White Fiesta Kitchen Towel Kleenex Balsam Pocket Tissues Kleenex Balsam Regular Kleenex for Men

4 Roll 4 Roll 4 Roll 2 Roll 2 Roll Single 9’s 80’s 100’s

New New

NON FOOD – PAPER – LIFESTYLE RANGE Lifestyle Kitchen Roll White Lifestyle Softest Toilet Tissue White Lifestyle Softest Toilet Tissue White

PERSONAL CARE & MEDICINES – MEDICINE

RM40_p52-60_Core list_v1.indd 6

6’s 5’s 8’s 10’s 12’s 100ml 16’s 7’s 24’s 12’s 16’s 16’s 15ml

5’s

CHILLED & FROZEN – CHILLED

PET CARE – CAT

56 retailer matters

Imodium Anti-Diarrhoea Capsules Lemsip Max All in One Lemon Lemsip Max Capsules Nurofen Express Liquid Capsules Nurofen Tablets Nurofen Strawberry for Children Panadol Advance Tablets Piriteze Allergy Tablets Pro Plus Rennie Spearmint Strepsils Honey & Lemon Lozenges Sudafed Dual Relief Congestion & Sinus Capsules Sudafed Nasal Spray

PERSONAL CARE & MEDICINES – FEMININE HYGIENE

PET CARE – DOG – LIFESTYLE VALUE RANGE Lifestyle Value Dog Food Beef

SIZE

Balsam Shampoo Raspberry Carex Handwash Original Colgate Toothbrush Twister Colgate Toothpaste UCP Dove Cream Bar Gillette Blue II Fixed Disposable Razors Gillette Shave Gel Sensitive Head & Shoulders Shampoo Classic Clean Listerine Coolmint Mouthwash Lynx Bodyspray Africa Lynx Showergel Africa Radox Showergel Refresh Silvikrin Hairspray Maximum Sure APD Active for Men Sure APD Crystal Clear Aqua Compressed

PET CARE – DOG 1.35kg 1.35kg 150g 3’s 2’s 400g 10’s 385g 1.2kg 400g

ITEM

PERSONAL CARE & MEDICINES – TOILETRIES

100’s 12’s

Bakers Complete Beef & Veg Bakers Complete Chicken & Veg Cesar Turkey & Lamb Pedigree Dentastix Pedigree Jumbone Pedigree Original Pedigree Schmackos Beef Pedigree Chicken Winalot Chicken in Jelly Winalot Chicken in Jelly

SIZE

New

GROCERY – BABY – LIFESTYLE RANGE GROCERY – BABY – LIFESTYLE RANGE Lifestyle Cotton Buds Lifestyle Nappies Size 5

ITEM

2 Roll 4 Roll 2 Roll

NON FOOD – PAPER – LIFESTYLE VALUE RANGE New

Lifestyle Value Kitchen Towel Lifestyle Value Toilet Tissue White

4 Roll 4 Roll

New New

NON FOOD – LAUNDRY

New

Bold 2 in 1 Lavender & Camomile Ariel Liquitabs 3 in 1 Bold Liquitabs 2 in 1 Comfort Fabric Conditioner Original Blue Comfort Fabric Conditioner Pure Daz Go Pods Daz Auto Regular

New New New New

10 Wash 12’s 12’s 750ml 750ml 12’s 10 Wash

New New

Cathedral City Mature Cheddar Cheestrings Original Singles Copella English Apple Dairylea Dunkers Jumbo Tubes Elmlea Double Flora Original Fridge Raiders Roast Kraft Philadelphia Lurpak Mattessons Crumbed Ham Mattessons Wafer Thin Ham Muller Corner Strawberry Muller Light Strawberry Peperami Original Richmond Skinless Sausage Richmond Thick Sausage Rustlers Chicken Sandwich Rustlers Quarter Pounder Tropicana Original Tropicana Original Tropicana Smooth Tropicana Smooth Utterly Butterly Walls 8 Rashers Smoked Back Bacon Walls 8 Rashers Unsmoked Back Bacon Walls Chicken & Bacon Slice Walls Chicken & Mushroom Slice Walls Chicken Tikka Slice Walls Sausage Roll

One of the Must Stock Own Brand Range

New

200g 21g 330ml 47g 284ml 500g 60g 200g 250g 120g 100g 150g 175g 25g 213g 454g 150g 190g 850ml 330ml 850ml 330ml 500g 260g 260g 180g 180g 180g 140g

New to Core Range for 2016/2017 *Scotland only

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Core Range

ITEM

SIZE

ITEM

SIZE

CHILLED & FROZEN – CHILLED CONT . . .

CIGARETTES – NO3 (OWN BRAND) RANGE

Wyke Farm Ivy’s Farmhouse Butter Block Yazoo Banana Yazoo Chocolate Yazoo Strawberry

No.3 KS No.3 KS No.3 SK No.3 SK

200g 475ml 475ml 75ml

CHILLED & FROZEN – LIFESTYLE RANGE

TOBACCO

Lifestyle Mature Cheddar White or Coloured Lifestyle Mild Cheddar White or Coloured Lifestyle UHT Skimmed Milk Lifestyle UHT Semi Skimmed Milk Lifestyle UHT Whole Milk

Amber Leaf Amber Leaf Gold Leaf Golden Virginia Holborn Yellow Sterling RYO Sterling RYO

200g 200g 1ltr 1ltr 1ltr

New New New

CHILLED & FROZEN – FROZEN Aunt Bessies 12 Yorkshire Puddings Aunt Bessies Homestyle Roast Potatoes Ben & Jerrys Cookie Dough Birds Eye 12 Cod Fish Fingers Birds Eye 4 Chicken Burgers Birds Eye Chicken Curry Birds Eye Garden Peas 860g Birds Eye Chicken Dinner Birds Eye Stir Your Senses Tagliatelle Birds Eye Beef Lasagne Birds Eye Harry Ramsden Cod & Chips Dinner Birds Eye Chicken Pie Birds Eye 4 Original Burgers Birds Eye 14 Chicken Dippers Birds Eye 2 Crispy Chicken Birds Eye Harry Ramsden 2 Cod in Batter Birds Eye 2 Cod in Breadcrumbs Birds Eye Steam Fresh Sunshine Mixed Veg Birds Eye 10 Potato Waffles Cadbury Dairy Milk Buttons Cones Chicago Town 2 Deep Dish Pepperoni Pizzas Chicago Town 2 Four Cheese Pizza Chicago Town Takeaway Pepperoni Plus Dr Oetker Mozzarella Pizza Dr Oetker Ristorante Pizza Speciale Haagen-Daaz Strawberry Cheesecake Jus-Rol Puff Pastry Sheet Kershaws Big Breakfast McCain Oven Chips McCain Home Chips McCain Micro Chips McCain 4 Jacket Potatoes Rowntrees Fruit Pastilles Lollies Viennetta Vanilla Wall’s Magnum Classic Walls Magnum White Walls Carte D’Or Strawberry Walls Soft Scoop Vanilla Young’s Admiral Pie Young’s 4 Cod Fish Cakes

pack pack carton pack pack pack pack pack pack pack pack sgl pack pack pack pack pack pack pack pack pack pack pack pack pack carton pack pack pack pack pack pack pack pack pack pack tub tub pack pack

New

BEER

New

Becks Budweiser Bottle Budweiser Can Carling Can Carling Pint Can Carlsberg Can Carlsberg Export Can Carlsberg Export Bottle Carlsberg Special Brew Can Cobra Cobra Can Coors Light Can Corona Bottle Crabbies Alcoholic Ginger Beer Desperados Desperados Fosters Can Fosters Gold Bottle Fosters Pint Can Guinness Draught Can Heineken Heineken Can Holsten Pils Can John Smiths Extra Smooth Can Kronenbourg 1664 Can Newcastle Brown Ale Old Speckled Hen Peroni Bottle Peroni Bottle Red Stripe Can San Miguel Bottle San Miguel Bottle San Miguel Can Skol Sharps Doom Bar Stella Artois Bottle Stella Artois Bottle Stella Artois Can Stella Artois Can Stella Artois Pint Can Tyskie Can *McEwans Export Can *Miller Genuine Draft Bottle *Tennents Can *Tennents Can *Tennents Pint Can *Tennents Special Ale Can

New New New New New New New New New New New New New

New New

New New New New

New New New New

New New New

New

TOBACCO – CIGARETTES B&H Blue KS B&H Blue SK Carlton SK Carlton SK JPS Blue KS Lambert & Butler KS Lambert & Butler KS Lambert & Butler Blue KS Marlboro Gold KS Marlboro Gold KS Players SK Players SK Players KS Rothmans KS Sovereign KS Sovereign SK Sovereign KS Sovereign SK Sterling KS Sterling Fresh Taste on Demand KS Sterling Fresh Taste on Demand KS Sterling KS Sterling SK Sterling SK

58 retailer matters

RM40_p52-60_Core list_v1.indd 8

ISSUE 40 2017

17’s 17’s 19’s 10’s 19’s 20’s 10’s 19’s 20’s 10’s 18’s 10’s 18’s 17’s 17’s 17’s 10’s 10’s 10’s 17’s 10’s 17’s 17’s 10’s

New New

New

New

CIDER

New

Bulmers Red Berries & Lime Bulmers Zesty Blood Orange Crumpton Oaks Frosty Jacks Henry Westons Vintage K Cider Koppaberg Mixed Fruit Koppaberg Strawberry & Lime Magners Original Magners Original Can Rekorderlig Strawberry & Lime Scrumpy Jack Stella Cidre Stella Cidre Raspberry Strongbow

New New New New

New New New

19’s 10’s 19’s 10’s

50g 25g 12.5g 25g 20g 20g 9g

6pk 6pk 4pk 4pk 4pk 4pk 4pk 6pk 4pk 660ml 4pk 4pk 4pk 500ml 3pk 650ml 4pk 6pk 4pk 4pk 650ml 4pk 4pk 4pk 4pk 550ml 500ml 620ml 4pk 4pk 660ml 4pk 4pk 8pk 500ml 660ml 6pk 4pk 8pk 4pk 4pk 4pk 4pk 4pk 8pk 4pk 4pk

568ml 568ml 2ltr 2ltr 500ml 4pk 500ml 500ml 568ml 4pk 500ml 4pk 568ml 568ml 4pk

ITEM

SIZE

Strongbow Pint Can Strongbow Strongbow Dark Fruits Strongbow Pear Strongbow Cloudy Apple

4pk 2ltr 4pk 4pk 4pk

New

CIDER – AMBER STRONG, ERIDGE VALE, WHITE & BLACK STORM (OWN BRAND)

New New New New

Amber Strong Black Storm Eridge Vale White Storm White Storm White Storm

4pk 500ml 2ltr 2ltr 1ltr 500ml

WINE – WHITE New

New New

New

Barefoot Pinot Grigio Black Tower Rivaner Blossom Hill White Brancott Estate Sauvignon Blanc Casillero Del Diablo Sauvignon Blanc Echo Falls Chardonnay Echo Falls Fruit Fusion Summer Berries Echo Falls Pinot Grigio Echo Falls White Hardys VR Chardonnay Hardys VR Pinot Grigio Isla Negra Sauvignon Blanc Jacobs Creek Chardonnay Jacobs Creek Pinot Grigio Jacobs Creek Semillon Chardonnay Lindemans Bin 65 Chardonnay Turner Road Chardonnay Pinot Grigio Wolf Blass Yellow Label Chardonnay

75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl

New

New

New

WINE – WHITE – VINTNERS COLLECTION (OWN BRAND) RANGE Vintners Collection Australian Chardonnay Vintners Collection Australian Pinot Grigio Vintners Collection Californian Chardonnay Vintners Collection Chilean Sauvignon Blanc Vintners Collection Italian Pinot Grigio

75cl 75cl 75cl 75cl 75cl

WINE – WHITE – PREMIUM OWN BRAND The Shallows New Zealand Sauvignon Blanc

75cl

WINE – RED

New

New

Barefoot Merlot Blossom Hill Red Campo Viejo Tempranillo Echo Falls Red Hardys VR Merlot Hardys VR Shiraz Isla Negra Cabernet Sauvignon Isla Negra Merlot Jacobs Creek Grenache Shiraz Jacobs Creek Shiraz Cabernet Lindemans Bin 50 Shiraz Lindemans Shiraz Cabernet Sauvignon Trivento Malbec Turner Road Cabernet Sauvignon Merlot Wolf Blass Yellow Label Cabernet Sauvignon Wolf Blass Yellow Label Shiraz Yellow Tail Shiraz

75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl 75cl

New

New New New

WINE – VINTNERS COLLECTION (OWN BRAND) RANGE Vintners Collection Australian Shiraz Vintners Collection Californian Merlot Vintners Collection Chilean Cabernet Sauvignon

75cl 75cl 75cl

WINE – RED – PREMIUM OWN BRAND Don Fabian Spanish Rioja

75cl

WINE – ROSE New

Barefoot White Zinfandel Blossom Hill White Zinfandel Echo Falls Rosé Echo Falls White Zinfandel Gallo White Grenache

One of the Must Stock Own Brand Range

New

75cl 75cl 75cl 75cl 75cl

New to Core Range for 2016/2017 *Scotland only

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22/02/2017 16:28


Core Range

ITEM

SIZE

WINE – ROSE CONT . . . Gallo White Zinfandel

75cl

WINE – ROSE – VINTNERS COLLECTION (OWN BRAND) RANGE Vintners Collection Californian White Zinfandel

75cl

WINE – SPARKLING Asti Martini Jacobs Creek Sparkling White Pinot Noir

75cl 75cl

WINE – SPARKLING – PREMIUM OWN BRAND Prosecco Santa Loretta

75cl

WINE – FORTIFIED WINE Cockburns Fine Ruby Port Croft Original Harveys Bristol Cream Martini Bianco Martini Extra Dry QC Cream QC Medium Stones Ginger Wine Taylors Select Port

75cl 75cl 75cl 75cl 75cl 70cl 70cl 70cl 75cl

WINE – SPARKLING PERRY Lambrini Lambrini Lambrini Cherry

1.5ltr 75cl 1.5ltr

WINE – BELLARINI (OWN BRAND) RANGE Bellarini

1.5ltr

SPIRITS & ARTDS – SPIRITS Bacardi

70cl

ITEM

SIZE

ITEM

SIZE

Bacardi Baileys Bells Whisky Bells Whisky Captain Morgan Captain Morgan Spiced Chivas Regal Courvoisier Disaronno Glenfiddich Glens Vodka Glens Vodka Gordons Gin Gordons Gin Jack Daniels Jack Daniels Jagermeister Jameson Malibu Russian Standard Smirnoff Smirnoff Southern Comfort The Famous Grouse The Famous Grouse Three Barrels Brandy Tia Maria *Drambuie *Famous Grouse *Glayva *Highland Park *Isle of Jura *Martell *OVD Rum *OVD Rum *Whyte & Mackay

35cl 70cl 70cl 35cl 70cl 70cl 70cl 70cl 50cl 70cl 70cl 35cl 70cl 35cl 70cl 35cl 70cl 70cl 70cl 70cl 70cl 35cl 70cl 70cl 35cl 70cl 70cl 70cl 20cl 70cl 70cl 70cl 70cl 70cl 35cl 70cl

*Whyte & Mackay *Whyte & Mackay

35cl 20cl

New

SPIRITS & ARTDS – PRINCE CONSORT (OWN BRAND) RANGE Prince Consort Brandy Prince Consort Brandy Prince Consort Gin Prince Consort Vodka Prince Consort Vodka Prince Consort Whisky Prince Consort Whisky

New

70cl 35cl 70cl 70cl 35cl 70cl 35cl

ARTDS Gordons Gin & Tonic Jack Daniels & Cola Morgans Spiced & Cola Smirnoff & Cola Smirnoff & Cranberry Smirnoff Ice Smirnoff Ice WKD Blue WKD Blue WKD Blush

250ml 330ml 250ml 250ml 250ml 70cl 4pk 70cl 4pk 70cl

New

LIGHT SPIRITS (OWN BRAND) RANGE V*dgrad V*dgrad

1ltr 70cl

New New New

New

One of the Must Stock Own Brand Range New to Core Range for 2016/2017 *Scotland only

This listing is believed correct at time of printing. E&OE.

coming next issue... Shelf appeal

Our rundown of the best new products

Feeling hot, hot, hot

It’s time to start thinking about summer

Read all about it

The latest industry news

Early start

The meal that is a retail dream and why

Tips for success Get the lowdown from other retailers

Man’s best friend

Why getting pet food right is a must

60 retailer matters

RM40_p52-60_Core list_v1.indd 10

ISSUE 40 2017

22/02/2017 16:28


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Lowdown THE

Fraud fight

Don’t be an April Fool… protect your profits, beat fraud and don’t risk fines by ensuring you’re getting your alcohol from registered wholesalers

F

rom 1 April all alcohol retailers will be responsible for checking they are buying beers, wines and spirits from registered wholesalers. The new rule, part of a Government crackdown on alcohol duty evasion, will protect retailers from severe penalties they face if they purchase illicit alcohol products. Under the Alcohol Wholesaler Registration Scheme (AWRS), cash and carry and delivery wholesalers have had to apply for inspection and assessment by HM Revenue and Customs, with ‘fit and proper’ traders then being issued with a registration number to share with customers. From April retailers will have to check this number on an online database at www.Gov.uk. If the wholesaler does not have a registration number or the number doesn’t match company details on the checklist, they are trading illegally and buying from them would be against the law.

PRISON SENTENCE

“It’s up to trade buyers – anyone with an alcohol licence, including caterers and hospitality businesses – to make sure they ask for a registration number and check it online”

WANT

Penalties for not checking your TO FIND wholesaler is legitimate include OUT MORE? seizure of stock, fines, and even Go online prison. HMRC can also refer you to www.gov.uk/guidance/ the local Licencing Committee for a the-alcohol-wholesalerreview of your licence. registration-scheme-awrs Alcohol duty fraud costs the taxpayer £1.2bn a year and the Wholesale is presence of duty-evaders has severely a member, says it’s damaged the profitability of law-abiding down to retailers to make the checks: “We’re wholesalers for years. As well as ensuring confident our wholesaler members have retailers do not accidentally buy into illicit applied for registration and will receive supply chains, the new legislation will drive approvals before the end of March. criminals out of beers, wines and spirits and “Then it’s up to trade buyers – anyone return sales to the legitimate supply chain. with an alcohol licence, including caterers But David Visick of the Federation of and hospitality businesses – to make sure Wholesale Distributors, of which Landmark they ask for a registration number and 62 retailer matters

RM40_p62-63_Lowdown_v3.indd 2

check it online. Wholesalers will include their registration number on invoices and publicity materials and are displaying posters in cash and carries to remind their customers of their obligations.” Retailers selling large quantities of beer, wines and spirits or offering bulk sales as part of their business plan should consider applying for AWRS registration as they may be classed as an alcohol wholesaler.

ISSUE 40 2017

22/02/2017 16:31


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