Our company

LifeXperiences is a full-service event agency, offering tailor-made itineraries for 4* and 5* incentives, meetings and conferences, and private events on the Balearic Islands. We are a very small close knit team of 12 staff, passionate about planet and people. Through our Xperiences we endeavour to inspire guests to reconnect with themselves and become passionate about the environment. Given the unprecedented times we are living in, more and more clients recognize the need to actively participate in the regeneration of our planet. As a company we strive to become leaders of change as we commit to finding sustainable solutions across our entire value chain, establishing best practices for the travel industry.

We are aiming for the Balearic Islands to become a fully sustainable tourist destination by 2025 and are now looking to expand our Individual Luxury Travel Department with a new project manager who can support the team build on our success to reach that goal.

Your role

As a Project Manager in the Individual Luxury Travel Department you will be the sole point of contact for agencies and clients: from first contact to post event communication. This includes responding to requests within 24 hours, answering questions and providing further information, preparing invoices and confirming events, creating complete travel itineraries if necessary and communicating meeting points and other necessary instructions both to the clients and providers in order to guarantee highest quality service at all times.

Furthermore, you will maintain a comprehensive database and overview of all confirmed events, following best practices as well as improving work processes where possible to increase efficiency. This includes, but is not limited to, developing product portfolio by researching and contacting new potential partners, communicating and negotiating with providers and partners, communicating with partner hotels and agencies, as well as finding new leads to develop our partner network and generally developing the department in order to increase sales based on our company values.

Your profile

We are looking for a highly motivated individual to join our team as a Project Manager for Individual Luxury Travel. As an ideal candidate, you possess strong communication skills in both English and Spanish. Fluency in other languages like German is considered a plus. It is highly desirable for you to already be familiar with the Balearic Islands, but if not, a willingness to quickly learn about the region is expected.

Effective time management skills and the ability to work well under pressure are crucial to the success of this role. Exceptional problem solving and independent decision-making skills are also important. A background in sales, ideally in the yacht or hotel industry, is preferred. You should have experience in dealing with demanding and HWNI international clients.

We are seeking a candidate with a structured and organized way of working, who always strives for excellence. Additionally, the candidate should be innovative, able to delegate and coordinate where necessary, excel in sales and negotiation as well as demonstrate knowledge on price structures.

If you have a proven track record of delivering results and are passionate about luxury travel, we would love to hear from you.

Hard facts

• The position is full time in our office in Palma

• Start date: April 2023

• Deadline for submission of applications: 17th of April 2023

• Please apply to recruitment@lifexperiences.com

Benefits

• Daily joint vegetarian lunches with the team

• Supportive familiar and respective team atmosphere

• Personal and professional development opportunities

• Exposure to a wide range of projects and opportunities

• Regular team outings

• Coaching sessions

• Compensation of overtime work