Travel and Hospitality (TnH) - January 2016 by Prem Sagar

FROM THE EDITOR

A fresh outlook

Publisher & Editor Srishti Rai Director Bharat S. Rai Managing Editor Prem Kumar General Manager - Marketing Prem Sagar premsagar@tnhindia.com (M) +91 99106 81111 Art Director Sunny Singh Correspondent (Kolkata) Swaati Chaudhury Accounts Chander Shakher Balodi Administration Executive Sarwat Jahan

For any query, write to us at: info@tnhindia.com

www.tnhindia.com Printed, published and owned by Srishti Rai. Printed at Somsons Printing Works, 1/7, Doctor’s Lane, Gole Market, New Delhi - 110001, and published at P- 23/90, Connaught Circus, New Delhi 110001; Editor: SRISHTI RAI

Happy New Year! I am sure I am not alone in feeling a sense of sadness that the year ended with a tragedy, that of the Address Downtown Dubai. Luckily there was no loss of life and never one to disappoint, I am sure the Emaar group will renovate Dubai’s most distinguished hotel to meet its standards. Barring this unfortunate incident, I trust you had an excellent celebration over the New Year’s Eve and you’re all set to conquer new destinations and embark on new adventures in the year. Looking back, the year 2015 proved to be a favorable year for India’s tourism and hospitality sector.

The government’s thrust on tourism with its progressive policies and projects have provided the much needed push for tourism growth. This issue’s Cover story ’Trends that have shaped 2015 and what 2016 may bring’( page no. 30 ) highlights what an exciting time it is for globetrotters. As Indian travellers are becoming increasingly discerning, they are seeking extraordinary destinations and are keen to discover the authentic essence of a place. To cater to these demands OTAs have come out with exciting new products and packages. Road trips, backpacking, cruises, homestays and every other itinerary traditionally ignored by the average Indian traveller are now in vogue. I for one cannot wait to see what innovative things our travel partners come up with next. On this optimistic note, I wish all our readers a joyous and prosperous 2016.

Srishti Rai Editor

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A N D

Travel Hospitality

CONTENTS

JANUARY 2016 10 NEWS

Tansen Samaroh: Remembering the Sangit Samrat

17 AVIATION

Air India – The Brand That Connects

20 DESTINATION

Most Shared Spots in New Zealand on Instagram in 2015

25 ANALYSIS

Should travel agents feel threatened by the new biometric regulation?

26 DESTINATION

Thailand Tourism Organizes 7th Andaman Travel Trade 2015

30 COVER STORY

Trends that have shaped 2015 and what 2016 may bring

36 HOSPITALITY

Introducing the new and enhanced ‘Ananda Active’ program

42 DESTINATION

Famous Destinations for Adventure Vacations in India

50 WEDDINGS

HolidayIQ insights: The Wedding Wanderlust Report 2015

NEWS

World Travel & Tourism Council, India Initiative appoints new office bearers for 2016 The Annual General Meeting of the World Travel & Tourism Council, India Initiative (WTTCII) was held on 9th December 2015 at New Delhi, where the organization appointed new office bearers of WTTCII for the year 2016. Kapil Chopra, President, The Oberoi Group has been appointed as the Chairman of WTTCII for the year 2016. Chopra, who served as the Vice Chairman of WTTCII for the year 2015, takes over from Manav Thadani, Chairman, HVS, South Asia who completed his term at the recently held AGM in Delhi. Ashwani Lohani, Chairman & Managing Director, Air India has been appointed as the Vice Chairman of WTTCII for the year 2016. Kapil Chopra said, “Maintaining the momentum of the WTTCII Report Tourism Action Plan 2014 presented to the new Government, we have recently requested urgent interventions at Prime Minister Modi’s level. Tourism

Ashwani Lohani VIce Chairman WTTCII & CMD Air India

Kapil Chopra Chairman - WTTCII & President, The Oberoi Group

growth in India has been the slowest in 3

a universal bridge connecting people, cultures

years and is only 4 % over last year. One of

and communities all over the world, while,

tiative (WTTCII) is an Apex Industry Council

the most important interventions needed at

also being a world leader in contributing to

with Members from the Airlines, Hospitality,

this moment is the revival, recasting and re-

the global economy by creating jobs, generat-

Travel Services, State Governments and Gov-

launching the “Incredible India Campaign

ing wealth, and improving the quality of life

ernment of India organizations. Established in

2.0”. The E-Tourist Visa on Arrival (ETVoA)

of its citizens. Despite these benefits, the sec-

the year 2000, WTTCII has been working

scheme, currently extended to 113 countries,

tor still lacks the appropriate level of political

closely with the Government of India, Ministry

must be communicated effectively to con-

and economic recognition. We would like to

of Tourism, and other Ministries relevant to

sumers through the “Incredible India 2.0”

point out here that one of the primary needs

Tourism and Industry Stakeholders for the de-

campaign as awareness continues to be low.

of Tourism is easy access to a destination.

velopment of the Tourism Sector in India, es-

Also this campaign should be on the same

Civil Aviation and Tourism must be linked to

pecially on policy issues. WTTCII works to

scale and magnitude as “Make in India”

address this objective. Delineating or isolating

raise awareness of Travel & Tourism as one of

across print, digital and social media plat-

both these functions will not see the desired

the largest industries that contribute in terms

forms for India’s key source markets. Both

growth. Tourism and Aviation must be inte-

of employment potential, economy and sus-

campaigns need to complement each other. "

gral to make India an accessible, affordable

tainable development in India.

Ashwani Lohani said, ” Travel & Tourism is

World Travel & Tourism Council, India Ini-

destination. “

by TNH DESK

Tigerair touches down in Lucknow ‘the Land of Nawabs’ Airline celebrates with all – in return fare from Lucknow to Singapore at `10999 only TR 2676 landed at Chaudhary Charan Singh

Commissioner to India, Suresh Chandra Hota

budget carrier spreads its wings with direct

Tigerair, the leading Singapore-based

International Airport at 20:00 Hours local time

– Airport Director, Lucknow welcomed the

flights from Singapore to Lucknow. The

on 3rd December 2015. On landing, the air-

first Tigerair flight to Lucknow with a cake

launch of the new service to Lucknow, the

line was welcomed with magnificent water

cutting ceremony, followed by an exchange of

land of rich heritage and culture, becomes the

canon salute. The airport ceremony was

gifts with Teh Yik Chuan and the Uttar

airline’s sixth destination in India. Tigerair

hosted by Tigerair’s Sales and Marketing Di-

Pradesh Tourism officials.

will operate three weekly flights to the city.

rector-Teh Yik Chuan. At the official cere-

Tigerair’s inaugural flight from Singapore-

TRAVEL AND HOSPITALITY | JANUARY 2016

mony, Lim Thuan Kuan, Singapore High

by T NH DESK

DESTINATION

Tansen Festival in the backdrop of the tomb of Sufi Saint Shaikh Mohammad Ghaus

v B SHAYAN MALLICK Y

Tansen Samaroh: Remembering the Sangit Samrat The recently concluded Tansen Samaroh was a big success with no place to stand on the penultimate evening when I witnessed a couple of classical music performances including a fusion by an international troupe comprising of Indian, Hungarian and American musicians. Music to ears as it may sound, there is need to develop these events into tourism products that can also attract tourists at a time when the calling is to create new and niche tourism products. Madhya Pradesh Tourism shows the way.

Some of the doyens of Indian classical music who have adorned the festival over the years

TRAVEL AND HOSPITALITY | JANUARY 2016

When it comes to developing tourism, few States in India look at their past the way MP is beginning to do. Indian cultural icons from bygone eras or events surrounding their legendary excellence have rarely been thought of as potential tourism products and attractions. Whereas Europe, which is home to most of the world’s top tourist destinations like France, Spain, Italy among others, has attracted for years visitors in hordes for its cultural icons like Leonardo da Vincis, Van Gogs, Picassos and others. In India it’s still sometime for the states before they learn to package and present their past in an engrossing and interesting manner that it can be classified as attractive tourism product. Madhya Pradesh Tourism’s initiative to promote MP’s annual 5-day Tansen Samaroh, a classical Indian musical feast organised in the backdrop of the historical city of Gwalior makes it an attractive musical and cultural event for travellers. Hailed no less than the father of Indian classical music, Tansen was one of the Navratnas (Nine Jewels) of Mughal Emperor Jalaluddin Akbar. The Samaroh being organised in his name for about a

DESTINATION

Gwalior Fort, Gwalior

century has only gained greater momentum in the recent years. It’s a homage to the great maestro from the contemporary classical musicians and also offers a reputed platform to perform. And importantly, it’s a place for the classical music lovers, tourists and locals to understand and relish the rich Indian classical music traditions. Although little details are available on Tansen’s first encounter with Emperor Akbar, legend has it that Tansen was given one hundred thousand gold coins

on his first performance in the court of Emepror Akbar. And in the aftermath, the fort of Fatehpur Sikri continued to reverberate with the sonorous rendition of the maestro for many-many years to come. Legends abound about Tansen bringing down rains with Rag Megh-malhar or lighting lamps with Rag Deepak and even mesmerising wild animals to come to listen to his renditions with attention. It is said that once when a wild white elephant was captured Emperor Akbar

wanted to ride him. However the elephant was fierce and could not be tamed. Finally, Tansen sang to the elephant who calmed down and the emperor was able to ride him. The venue of Tansen Samaroh is one of Gwalior’s famous landmark and is a place that is very closely associated with the maestro. Tansen is buried next to his spiritual mentor sufi saint Shaikh Mohammad Ghaus, whose palatial tomb along with Tansen’s serves as the backdrop for the annual December musical.

Greater Visibility will help promote Tansen Festival Indus Vacations’ Managing Partner, Kuldeep Patel has been Kuldeep Patel Indus Vacations associated with Ganga Mahotsav, a similar but more visible and marketed event organised by Uttar Pradesh Tourism Department on the banks of the Ganges in the holy city of Varanasi. According to Patel who has been promoting the event for the last 6-7 years, the event is so popular now that it attracts international visitors and it’s difficult to get hotel rooms during the Mahotsav. Patel sees prospect to create similar op-

portunity with Tansen Festival. “Madhya Pradesh has built great awareness around this year’s Simhasth Kumbh Mahaparv in Ujjain. There needs to be similar visibility about Tansen Festival as well as it is a calendar event and therefore highly potential tourism product. The event requires promotion well in advance to enable us to promote it,” he says. Hotel rooms availability is key to promoting an event. Patel further suggests that accommodation requirements of tour operators, well-informed guides, efficient tourist transporters needs to be looked at. He also said that with Gwalior being the host city other key monuments in and

around the city like Gwalior Fort and the Scindia Palace needs to be tourist(ically) readied to create a festive atmosphere. “Gwalior has some of the most touristic monuments in the country. You have Mitawli-Padawli on the city’s outskirts which is a 9th century marvel and an extraordinary destination to promote. Unfortunately not too many people know about it. Gwalior Fort is an imposing and one of the most iconic forts of the country, the Scindia’s palace is another jewel in the city’s crown and last but definitely not the least the beautiful tomb of sufi saint Shaikh Mohammad Ghaus,” he said.

TRAVEL AND HOSPITALITY | JANUARY 2016

NEWS

Madhavan Menon Managing Director of Thomas Cook (India) Ltd

Thomas Cook India Group announces successful closure of acquisition of Kuoni Travel (India) Private Limited

Thomas Cook India completes the acquisition process of Kuoni Group’s Travel businesses across both India and Hong Kong . Thomas Cook (India) Ltd, India’s leading inte-

Thomas Cook India targets large untapped inward remittances- unbanked segment signs strategic partnership with ItzCash Extends its outreach to Middle & Rural India Tier 3 & 4 Leverages ItzCash’s 75000+ consumer touch points pan India. Thomas Cook (India) Ltd., India’s leading integrated travel and travel related financial services company, has announced a strategic partnership with ItzCash to extend its outreach to India’s rapidly growing unbanked inward remittance market, by offering remittance services (Xpress Money & MoneyGram) across an extensive network of over 75000+ touch points, pan India.

grated travel and travel related financial Services

According to the World Bank Report Mi-

Company, along with Travel Corporation (India)

gration and Development Brief, India is the

Limited, its wholly owned subsidiary, formally completed the

largest receiver of remittances in the world – at

process of acquisition of 100% shareholding of Kuoni Travel

aprox $71 billion in 2014 (up from a mere $ 22 billion in 2005) ranking Indians as

(India) Private Limited from the Kuoni Group, on December

the second largest diaspora globally (approximately 25 million Indians living in

16, 2015.

110 countries worldwide). However, as per the Reserve Bank of India, about 40%

With this, Thomas Cook India completes the acquisition

of India’s the population still does not have access to financial services. by T NH DESK

process of Kuoni Group’s Travel businesses across both India and Hong Kong. In addition to the current brands of Thomas Cook and Travel Corporation (India) Ltd (TCI), the acquisition will allow Thomas Cook India Group the usage of the SOTC brand (including SITA) in perpetuity, the Kuoni brand in India for 12 months and in Hong Kong for 5 years.

Responsible Tourism Summit was organized by Outlook Traveller.

Commenting on the acquisition, Madhavan Menon, Man-

“India needs to start its own responsible tourism awards. A lot is happen-

aging Director of Thomas Cook (India) Ltd, said, "We have

ing in Responsible Tourism in India,” said Harold Goodwin, Professor of Re-

successfully completed the closure process for the acquisi-

sponsible Tourism, Manchester Metropolitan University and Director,

tion of Kuoni Travel across India and Hong Kong; this gives

International Centre for Responsible Tourism. Delivering a powerful keynote

us significant synergies across the entire spectrum of travel

at India’s first-ever Responsible Tourism Summit Prof. Goodwin spoke to a

services, including, Inbound, MICE, Outbound and Domestic,

rapt audience that included responsible tourism practitioners from around

as also Corporate Travel. As part of our strategic intent of a

the country, the academia, top-ranking bureaucrats, corporates, represen-

larger Asia play, we had taken the first step with our acquisi-

tatives from tourism boards and the travel & tourism industry. The Profes-

tion of Luxe Asia in Sri Lanka, and Kuoni Hong Kong is now

sor’s suggestion was immediately seconded by none other than Vinod

a reiteration of our intent.

Zutshi, Secretary, Tourism, GOI, who said that he “welcomed the initiative

Menon added, “The acquisition of Kuoni India – ably led by

to start Responsible Tourism awards.” The day-long Summit, held at the ITC

the Management Team under Rajeev Wagle and Dipak Deva-

Maurya, created a first-of-its-kind platform for all stakeholders of RT to net-

represents strong businesses and brands that we plan to

work, liaise, share best practices, and discusses the way forward to develop

leverage for customers of both Kuoni and Thomas Cook

a cohesive RT blueprint for India.

India, and we welcome aboard all our colleagues at Kuoni India." Earlier Thomas Cook (India) Ltd has received approval of the Competition Commission of India (CCI) for its acquisition of Kuoni Travel (India) Pvt Ltd, vide order dated December 15, 2015. The shareholder approval had earlier been obtained by way of a postal ballot on September 21, 2015. by T NH DESK

India’s first ever Responsible Tourism Summit held

TRAVEL AND HOSPITALITY | JANUARY 2016

by TNH DESK

NEWS

ixigo cabs app tops 200K downloads & 1000+ rides per day ixigo emerges as Indiaâ&#x20AC;&#x2122;s leading cabs meta-search player ixigo is all set to become the coun-

In April this year, ixigo and

expecting to launch its inter-city and

Head, ixigo cabs (previously co-

tryâ&#x20AC;&#x2122;s largest meta-search aggregator

BlaBlaCar had announced a partner-

outstation taxi marketplace that will

founder of Rutogo) said - â&#x20AC;&#x153;The total

for cabs. The ixigo cabs app available

ship for inter-city ride-sharing, and in

allow travellers to compare and book

market size of the Indian taxi industry

on Google Play Store & Appleâ&#x20AC;&#x2122;s app

August, ixigo had acquired Rutogo

one-way and roundtrip journeys

is approximately $9 billion. Out of this,

store has emerged as the fastest

(Square Hoot Hikes Pvt Ltd), an inter-

across several tourist cab companies

nearly $1 billion is organized and $8

growing player in the category with

city cabs aggregator. In January, it is

across India. Venus Dhuria, Business

billion is still an unorganized market.â&#x20AC;?

over 200K app downloads in just over six months of launch.

0VS NPUJWBUJPO :PVS BTTVSBODF

ixigo has partnered with 10 appbased taxi and auto providers including

Ola

Cabs,

TaxiForSure,

EasyCabs, Jugnoo, AutonCab and over 1500 offline cab service providers across 150 cities in India. Users can look at all bookable cabs around them, with ETAs, fares, availability, surge-pricing (if any) as well as phone numbers of nearby taxi vendors and fleet owners. For many of the app-based providers, including Ola Cabs, Easycabs and TaxiForSure, ixigo now offers a one-click booking experience. Aloke Bajpai, CEO & Co-Founder, ixigo said - â&#x20AC;&#x153;Cabs is our fastest growing category with over 200% QoQ growth without any marketing spend. We are now the clear market leaders in the cabs meta-search space, topping 1000 rides per day on app

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based providers and another 1000

calls per day to offline taxi companies for half-day & full-day hires. We expect to triple these numbers by March.â&#x20AC;? ixigoâ&#x20AC;&#x2122;s fast-paced growth is being aided by the integration of ixigo

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cabs into its two popular apps - â&#x20AC;&#x153;ixigo

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TRAVEL AND HOSPITALITY | JANUARY 2016

NEWS

The Indian aviation industry is on a high growth trajectory: Ankur Bhatia The long term outlook for the Indian tourism and hospitality continues to be positive highlighting a huge growth potential, says Bhatia. Indian Aviation Industry: Overview of 2015 & Outlook for 2016

interest payments, insufficient infrastructure and shortage of skilled and trained manpower

Poised to become the world’s third largest

that need addressing. Furthermore, the reduc-

travel market by 2026, the Indian aviation in-

tion in ATF prices and state tax reforms is yet to

dustry is on a high growth trajectory. The In-

be experienced by airlines and passengers.

dian aviation industry is one of the five fastest

While the Indian aviation industry is bound

growing aviation markets. With 150 million fly-

to experience continued growth in 2016, there

ers daily, the industry is growing rapidly mark-

are issues that still need addresal. The cost of

ing a year-to-date growth of 16.5%.

air transport is still high for nearly 40 per cent

Forecasting the growth trends for coming

of the upwardly mobile middle class, a majority

decade, experts foresee the industry growing at

of the country’s population. In the light of the

over 10 % annually, corresponding to double

same, India would be only well placed to

the average global growth rate.

achieve its vision of becoming the third-largest

The present year has been marked by some

aviation market by 2020 and the largest by

Ankur Bhatia Executive Director, Bird Group & Member of CII’s Core Committee on Aviation

concrete initiatives such as the introduction of

2030, with the right infrastructure, policies and

the E-visa scheme. The aviation market has

relentless focus on quality, cost and passenger

scheme to 113 countries. The cascading effect

also experienced a buoyant growth with Indigo

interest.

of this on the hospitality sector has resulted in

receiving a successful listing and valuation of current domestic airlines increasing significantly. Additionally, the recent initiatives by the

an increase in the occupancy ratios and averTourism & Hospitality: Overview of 2015 & Outlook for 2016

government in the latest draft aviation policy to

Tourism and hospitality is one of the key

enhance regional connectivity and subsidise air

drivers of economic growth amongst the serv-

travel on these routes along with the develop-

ice sectors in India.

ment of airports in Tier-I and Tier-II cities proj-

The long term outlook for the Indian tourism

age room rates. As per the World Travel & Tourism Council, the tourism and hospitality sectors’ direct contribution to GDP in 2015 totalled US$ 44.2 bn. While the government has implemented several schemes and policies, there lies a huge

ects have been aimed at creating an

and hospitality continues to be positive high-

gap in terms of travel facilities, infrastructure,

enterprising and an optimistic view of the in-

lighting a huge growth potential. According to

hotels and recreational outlets. It is imperative

dustry.

the Ministry of Tourism, the industry saw a

to market brand India globally to create a huge

phenomenal growth of 1073.8% in tourist ar-

impact and attract high-end international

rival facilitated by the introduction of the E-visa

tourists.

However, the industry still faces grave challenges in relation to aggressive price cuts, high

by TNH DESK

Turkish Airlines joins UEFA EURO 2016 as “Official Airline Partner” Europe’s best airline and UEFA EURO 2016 join together to celebrate the best of European football. Turkish Airlines, Europe’s best airline has

different nationalities and EURO 2016 is the

Airlines flies to 22 of the 24 competing coun-

signed a global sponsorship deal with UEFA

ideal tournament to celebrate this. A perfect

tries and covers six destinations within France

EURO 2016, to become “The first airline part-

fit for the Turkish Airlines brand as it flies to

only , so is the ideal partner to ensure fans

ner” in 55-year history of the European Foot-

more countries than any other airline – in-

and players arrive relaxed and ready to enjoy

ball Championship.

cluding 107 destinations in 42 counties in Eu-

the experience.

Signed in Paris, the agreement marks the next chapter in Turkish Airlines’ relationship

rope. As part of the campaign, Turkish Airlines

M. İlker Aycı, The Board Chairman of Turkish Airlines commented; “Turkish Airlines has en-

with sport on the world stage. The airline

will be developing exclusive offers such as

dorsed sports all over the world for many

prides itself on flying fans around the world to

special charter rates for competing teams to

years, we firmly believe in its ability to unite

support their favorite teams and players. Foot-

travel to and from the tournament and social

people from different nations and cultures on

ball has the power to unite people from all

media campaigns for the fans. In fact, Turkish

the playing field.

TRAVEL AND HOSPITALITY | JANUARY 2016

AVIATION

Qatar Airways Celebrates a Milestone Year of Significant Expansion

Air India introduces ‘Order to Chef’ service In yet another novel offering, for the first time, Air India has introduced ‘Order to Chef’ service for its premium class passengers, on select international flights out of Delhi. In association with its in-flight catering partners TajSats and

2015 Milestones include Launching of new Brand and On-board Safety Campaign, Commencement of A350 Operations, Winning Skytrax Airline of the Year Award for the third time, Acquisition of a 9.99% Stake in IAG, Passing of 10-millionth-fan mark on Facebook and the Expansion of its Fleet by 20 per cent

Sky Gourmet, the ‘Order to Chef’ Service lends a personalized touch to the selection and ordering of menu by First and Busi-

Qatar Airways experienced a milestone year in 2015, from beginning with

ness class passengers. A dedicated 'Order to Chef' cell has

the start of A350 operations for which it was the global launch customer, to

been set up in Delhi and an Air India team reaches out to these

growing its fleet by 20 per cent, through to ending on a high note by launching

passengers before the flight to seek their meal preference from

a new brand campaign, “Going Places Together” and debuting an exclusive

the existing menus. The desired choice of meal is then ordered

on-board safety video featuring the world-famous FC Barcelona players.

in advance, for the premium class passenger. Feedback to the

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker

newly introduced service has been positive, with passengers ex-

said: “As 2015 comes to an end, Qatar Airways is able to reflect on a number

pressing their delight at the gesture. Currently available for pas-

of successes throughout the year, while also celebrating the launch of our

sengers of the daily Delhi-Chicago and Delhi-New York flights

new global brand campaign and latest on-board safety video. This has been

and three daily Delhi-London flights, Air India plans to extend

a momentous way to end what has been a truly historic year for the national

the ‘Order to Chef’ service to other international flights shortly.

carrier of Qatar which has seen, amongst other things, several top award wins,

Air India offers two major meals and one high tea on the Delhi-

the forging of new partnerships, strong engagement on social media, the

Chicago and Delhi-New York sector, whereas travellers relish

launch of a brand new aircraft type and the start of several new routes on both

one major meal and snacks on the Delhi-London sector.

its passenger and cargo networks.”

by T NH DESK

Qatar Airways recently launched its new global brand campaign featuring the tagline “Going Places Together” reflecting the essence of the airline’s core ambitious plan for next year – to strengthen its global reach by bringing people

WOMEN IN AVIATION, INTERNATIONAL LAUNCHES INDIA CHAPTER

and places together. The airline also created a huge buzz by breaking industry ‘norms’ with its fresh and unique on-board safety video featuring famous FC Barcelona’s La Liga players like Lionel Messi, Neymar, Luis Suarez, Gerard Pique, Ivan Rakitic and Javier Mascherano. “The phenomenal response to our new global brand campaign and safety

On the occasion of International Civil Aviation Day, Women in

video has been overwhelming and has strengthened the strong bond that

Aviation, International, (WAI) a non-profit organization that skills

Qatar Airways has with its passengers,” said Salam Al Shawa, Qatar Airways

and empowers women in the aviation industry, recently

Senior Vice President Marketing & Corporate Communications. “The new

launched its India Chapter at the Embassy of the United States of

brand campaign evokes an emotional connection inspiring passengers to go

America. The India chapter pioneered by Ms Radha Bhatia,

to new places together, where our dreams and ambitions may be brought to

Chairperson, Bird Group and mentoredby Ms C J Collins, Senior

life. In a more humourous tone, our new safety video with FC Barcelona play-

Representative-South Asia, Federal Aviation Administration (FAA)

ers has captured the attention of our passengers and the wider communities,

will connect, educate and empower women across all verticals

including our large social media fan base.”

in the Indian aviation and aerospace industries.

by TNH DESK

Qatar Airways started 2015 as the global launch customer of the A350, the very latest in aircraft design by Airbus. With this achievement, Qatar Airways became the first airline in the world to operate every family of Airbus’ modern airliner portfolio, comprising of the A320, A330, A340, A350 and A380. Throughout 2015, Qatar Airways added 29 new aircraft to the fleet, increasing its total aircraft count by 20 per cent, reflecting the airline’s significant growth and expansion.

TRAVEL AND HOSPITALITY | JANUARY 2016

by T NH DESK

AVIATION

Air India – The Brand That Connects An airline that connects not only cities but hearts and brings cultures together - that’s Air India to you. Air India has one of the largest networks in the world spread over 66 domestic and 39 international destinations in 24 countries apart from India. From Ladakh to Thiruvananthapuram and from

technology; changing consumer needs and pref-

chapter in the annals of India’s domestic aviation.

the Rann of Kutch and the deserts of Rajasthan

erences and, has evolved to successfully meet the

From standing by the nation during any crisis,

to the far-flung areas of the North-East, from main-

challenges of the times. It is not just an airline that

reflecting the tradition and culture of the country,

land India to the off-shore destinations of An-

transports people and cargo. It is an institution in

or showcasing the strength of emerging India – Air

daman & Nicobar in Bay of Bengal and Agatti in

itself. The airline has assiduously built infrastruc-

India has always been identified with India. Air

the Arabian Sea, all these places are brought into

ture like engineering and maintenance facilities,

India was part of the evacuation of Indians and

the economic and social mainstream thanks to the

well-equipped training schools and simulators for

other nationals from the war torn country of

lifeline offered by Air India flights. The air traveller

pilot training and extensive ground handling facili-

Yemen. Air India positioned two of its A321 aircraft

is the direct beneficiary; the economy is the indi-

ties, all of which help to keep men and material in

in Djibouti for the operation and evacuated 3614

rect one. No wonder, one of the main reasons for

top gear.

people from Sana’a of which 682 were foreign na-

consumers choosing Air India is its excellent con-

Air India’s 130 plus-strong fleet, a mix of B787

tionals. While the Yemen evacuation was still fresh

nectivity. Air India’s overseas reach covers 39 des-

Dreamliners, B777s, B737s, A320 family, apart

in the minds of people the national carrier was

tinations across USA, Europe, Australia, the

from CRJs and ATR aircraft, is one of the

again called upon to bring back stranded people

Far-East, South-East Asia and the Middle-East.

youngest in the world. A key boost to the brand

in the quake devastated country of Nepal.

Recently Air India has connected Delhi to San

comes from the comfort that these aircraft offer.

Air India has also received awards and acco-

Francisco on the west coast of the US with a non-

Many of Air India’s long haul flights are non-stop

lades for its service and commitment to the indus-

stop flight - a first by any Indian carrier. This is the

yet passengers have marvelled at the comfortable

try. Recently, Air India received the National

fourth ultra long haul non-stop flight by Air India to

flying experience.Undoubtedly, the result of tech-

Environment Health and Safety Award for its out-

the US. The airline already operates non-stop

nologically advanced aircraft like the Dreamliner,

standing contribution to the reduction in carbon

flights from India to New York, Newark and

which have made long flights truly dreamlike. Air

emissions, for 2015, instituted by the World Quality

Chicago. Air India has also introduced a direct

India has 21 of these birds in its fleet.

Congress & World Sustainability Forum. Air India

flight between Ahmedabad and London via Mum-

Air India has always delivered keeping con-

has been awarded the ‘National Energy Conser-

bai. The airline now operates five frequencies from

sumer needs in mind. Be it connectivity, frequency

vation Awards’ in 2009, 2011 and 2013 for its

India to London from Delhi, Mumbai and Ahmed-

of flights, on board service, competitive pricing, air-

achievement in Energy Conservation by Ministry

abad apart from daily Delhi-Birmingham flights.

craft comfort or cuisine, Air India has responded

of Power. Recently, Air India became the first air-

Air India needs no introduction. Generations of

to passenger feedback with improvements. Proof

line in India to get the IATA Environmental Assess-

air travelers in India and overseas have made Air

of this is its frequent flyer loyalty programme Flying

ment Certificate (IEnvA).

India their airline of choice. The endearing Ma-

Returns, with its huge base of more than 15 lakh

harajah, the airline’s mascot, is symbolic of a serv-

members.

ice brand that has endured and grown. When Air

Air India became the 27th member of Star Al-

India came into being in 1932, it pioneered civil

liance - an elite global alliance ofleading interna-

aviation in India and carved for itself a special

tional carriers, in 2014. The national carrier is the

place in India’s civil aviation history. Over the

first airline from India to have been inducted into

years, the airline has kept pace with trends and

this prestigious group – thereby scripting a new

This year, Air India has once again topped the list in the Economic Times Brand Equity survey, among airlines in India. This is a reiteration of the trust for Brand Air India. Correction: In our October Issue, 2015, we inadvertently carried a wrong image of Air India’s airplane on page no. 17. We regret the mistake.

TRAVEL AND HOSPITALITY | JANUARY 2016

GOVERNMENT

Key achievements of Incredible India in 2015 • India moves 13 position ahead from 65th to 52nd rank in tourism & travel competitive index as per world economic forum report • E-tourist visa now available for citizens of 113 countries arriving at 16 airports in India • Medical and wellness tourism promotion board sets up • Foundation stone of Pt. Deen Dayal Upadhayay Paryatan Bhawan laid in New Delhi • M/o tourism launches ‘welcome booklet’ for distribution at immigration counters for international tourists. India’s position in tourism and travel competitive index: • India moves 13 position ahead from 65th to 52nd rank in Tourism and Travel Competitive Index as per the World Economic Forum (Davos) Report. Accolades for India tourism • At ITB 2015 held in Berlin in March, 2015, the Indian Pavilion set up by the Ministry of Tourism won the 2nd place for the Best Stand in the Asia, Australia and Oceania category. • Ministry of Tourism participated at WTM (World Travel Market) held from 2nd to 5th November, 2015 in London. The theme of the India Pavilion was Yoga. A live Yoga demonstration was organized at the India pavilion during all 4 days of WTM, 2015. The WTM, London was one of the largest attended travel show. At WTM, London, India was voted as Most Preferred Destination in Asia. • At the World Travel Market (WTM) Africa 2015 held in Cape Town, South Africa in April 2015, the India Tourism Stand of the Ministry received the ‘Best Feature Award’ from M/s Reed Travel Expo (organizers of the event). • India participated as the ‘Guest Country of Honour’ at the China International Tourism

TRAVEL AND HOSPITALITY | JANUARY 2016

Mart (CITM) held in Kunming, China in November 2015. India Tourism won 3 awards at CITM 2015, i.e. Award for Best Booth Design, Award for Best Organization and Award for Best Innovation of Sales. • India tourism Tokyo participated in Busan International Travel Fair 2015 in BUSAN, KOREA. India Pavilion received two AWARDS, i.e. "The Best Booth design Award" and "The Best folklore performance award" for organizing promotional activities during this show. Foreign Tourist Arrivals • Foreign Tourist Arrivals (Provisional) from January to November, 2015 were 7.10 million, representing an increase of 4.5% over the same period of the previous year, which was 6.79 million. • Foreign Exchange Earnings (Provisional) of ` 1,12,958 crore during the period January to November, 2015 representing an increase of 1.0% over the same period of previous year, which was ` 1,11,889 crore. E-Tourist Visa • A path breaking initiative by the Government, e-Tourist Visa launched on 27th November, 2014, which enables the

prospective visitor to apply for an Indian Visa from his/her home country online without visiting the Indian Mission and also pay the visa online. • Till December, 2014 e-Tourist Visa was available to the citizens of 43 countries. During the year 2015, 70 more countries were covered under e-Tourist Visa regime. This facility is now available for citizens of 113 countries arriving at 16 Airports in India. • During January-November, 2015 a total number of 3,41,683 tourist arrived on eTourist Visa while during the same period in 2014 a total number of 24,963 tourist arrived on e-tourist visa registering a growth rate of 1268.8%. • The percentage share of top 10 source countries availing e-Tourist Visa facility during October 2015 were as follows:UK (22.80%), USA (16.70%), France (17.09%), Germany (7.02%), Australia (5.53%), Canada (4.39%), Russian Fed. (3.99%), China (2.93%), Ukraine (2.14%) and Spain (2.11%). Swadesh Darshan for Integrated Development of Theme Based Circuits. by TNH DESK

GOVERNMENT

Steady growth of European tourist arrivals in Kerala in 2015 As per statistics, around 5% rise has been experienced until October despite the sluggish economic recovery in the European Zone. Tourist arrivals from Europe have registered a respectable 4.8 per cent increase until October despite Euro zone recovery losing steam this year 2015. According to the statistics, Kerala received a total of 420,247 European travellers between January and October this year compared to 401,063 during the whole of last year amid many West European countries struggling to protect their economies in the aftermath of the Greek debt crisis and the downturn in China. There is more number of tourists continued to arrive in Kerala last year even from countries like Italy, Finland, the Netherlands, Portugal and Germany, whose less than expected economic growth is worrying financial analysts. "Europe remains the number one traditional market for Kerala while we have been able to create strong markets in several countries abroad along with finding new ones," said state Tourism Minister Shri A. P Anil Kumar. This is evident from the fact that more number of tourists from European countries has visited our state so far this year compared to last year in spite of their economies encountering hurdles in a full recovery, he added.

"The Chinese downturn and the turmoil in many emerging economies have had a negative impact on the European economy slowly recovering from the 2009 financial meltdown, but Europe will certainly rebound from the present situation. The tourism industry in Kerala that has been built over the last many decades by the strong commitment of the governments, the participation of the common people and the lasting will of the private sector, will always strive harder to achieve higher growth, Kumar said. The foreign tourist arrivals in the country are expected to register a significant growth this year in the backdrop of the economic slowdown in Europe and in many budding economies. As per figures, the country has witnessed a growth of 4.5 per cent in foreign tourist arrivals between January and August 15 this year. The marketing campaign by Kerala Tourism over the years to create a spread of strong markets while continuing to explore new markets has significantly contributed to the state staying away from over dependence on tourists from a particular country. According to statistics pertaining to last year, the tourist arrivals from Europe has showed an overall increase across the continent. As many as 125,795 tourists

have visited Kerala this year from the United Kingdom, Kerala's number one market in Europe, as against 119,605 in the whole of last year. The number of tourists from France, the second biggest European market for Kerala, visiting the state this year was 75, 216 till October compared to 73,368 last year. A total of 61,962 German nationals have also visited Kerala this year as against 59,225 in the whole of last year. From Italy, one of the countries affected by the sluggish recovery, 20,489 tourists have visited the state up to October against 19, 740 last year. The figure for Finland was 4, 895 compared to 4620 in 2014. A total of 12,541 tourists from the Netherlands have arrived in the state until October against 11, 632 last year. For Portugal, the figure was 1, 787 compared to 1, 635 last year. The state has registered an arrival of 9,884 tourists from Belgium till October compared to 9,524 last year. The number of visitors from Denmark until, October has been 12,228 compared to 11,667 in the whole of 2014. Even from countries like Spain, severely affected by the financial meltdown, the number of visitors to our state so far this year has been more than last yearâ&#x20AC;&#x2122;s, at 9,912 compared to 9,411 in 2014.

TRAVEL AND HOSPITALITY | JANUARY 2016

DESTINATION

Mount Maunganui

Lake Tepako

Most Shared Spots in on Instagram in 2015 Right from cruising through the magical fiords of Milford Sound to drinking award-winning wines amidst the stunning vineyards, this incredible country offers a diverse variety of unforgettable experiences. In this feature, we have listed the most geo-tagged and shared spots in New Zealand on famous social media platform “Instagram” for year 2015. TnH would like to suggest some of the instagrammed places where you must visit while on trip to New Zealand…

Lake Wanaka

Auckland Sky Tower Fireworks

v B ARCHANA SHARMA Y

New Zealand is an island country in the southwestern Pacific Ocean. The country geographically comprises two major landmasses – the North Island (or Te Ika-aM ui) and the South Island (or Te Waipounamu) and various smaller islands. This beautiful country is blessed with a large number of charming places which are just perfect for an Instagram photo that is much in trend amongst all kind of social media users. Waiheke Island Waiheke Island receives the largest numbers of local and international visitors in New Zealand. It is just 35 minute scenic ferry ride from downtown Auckland in North Island. Waiheke is home to a delightful blend of vineyards and olive groves, native forest, shining beaches, funky cafés and art studios. It is the best place to spend a relaxing afternoon sipping and swirling country’s finest wines and indulging in stunning beach views. It is best place to snap a shot at different locations. The most interesting fact about this place is that it is recently been named in Lonely Planet’s world’s top 10 regions to visit in the upcoming year

TRAVEL AND HOSPITALITY | JANUARY 2016

2016. Thus, Waiheke Island might certainly be a popular destination to visit next year. Mount Maunganui Around three hours south of Auckland, Mount Maunganui is the next in the list of famous places tagged in Instagram. The beautiful seaside town forms a picture perfect spot from the top of ‘the Mount’ and the ideal vantage point. It is also a good place for popular walk of tourists and locals as well. At the entrance to Mauao / Mount Maunganui, Tauranga Harbour – with its internationally recognized surf breaks, warm ocean waters and scenic white sand beaches. It has also long been a favorite Kiwi beach holiday destination for holidaymakers from around the world. The Hobbiton Movie Set The next place is the famous Hobbiton Movie Set, which is a Mecca for film fans who travel from far and wide. It is a 12acre location that sits within gentle rolling hills on a calm country road close to the farming town of Matamata. It takes easy three-hour drive from Auckland to reach here. Moreover, it offers close ac-

Beautiful Lake Tekapo

Hobitton Movie Set

Takapuna Beach

DESTINATION

Takapuna beach

Hobitton Movie Set

cess to other famous tourist destinations including Rotorua, Tauranga, Waitomo and the city of Hamilton. Hobbit holes lavishly, the Green Dragon Inn and the Party Tree make Hobbiton a must visit destination and to click stunning pictures. Sky Tower, Auckland City Soaring to the height of 328 metres in the heart of Auckland city, the mighty Sky Tower comes next on the list of famous Instagram spots. This impressive tower offers an amazing 360-degree view of Auckland city right from the twin Waitemata and Manukau harbors and across to the Waitakere Ranges in the west. Therefore, taking a photo here is must when you are at Auckland City. Takapuna Beach Another famous instagrammed location in New Zealand is the charming Takapuna Beach, which is just 15-minute drive from downtown Auckland. This beach is a perfect place to cool off and bath under the summer sun. Apart from clicking pictures of this beautiful beach, one can go for shopping at the Takapuna shops or just take stroll along the beach with having an ice cream. Piha Black Sand Beach Another popular beach on back to the North Island on Auckland’s famed west coast is the dramatic Piha black sand beach. This striking beach is about 45minute drive from downtown Auckland. Grand Lion Rock stands guard over the wild coastline and its popular surf break, which is certainly a photo opportunity for photographers.

Sky Tower, Auckland City Lake Tekapo The first entry from the South Island, the Lake Tekapo is a picture perfect location in New Zealand. This beautiful turquoise lake is surrounded by snowcapped mountain peaks including Mt John, which is the home of the Mt John Observatory. One of the interesting facts to know is that the Church of the Good Shepherd, which is amongst the most scenic little church buildings on the earth is located on the shores of this lake. Lake Wanaka Another one is the Lake Wanaka, which is located toward the Southern Alps that will make you awe. The striking glass like lake and lofty mountains is a photographer’s dream. There is also a renowned tree known as ‘That Wanaka Tree’ which has been shared on social media so many times that now it has its own hashtag (#ThatWanakaTree). One must click a photo here and share it with the famous hashtag. Museum of New Zealand Te Papa Ton-

garewa The Museum of New Zealand Te Papa Tongarewa takes place in list of most shared pictures on Instagram. In fact, this museum is a must visit place any tourist in Wellington. The museum represents a bicultural experience across five areas Art, M ori, Pacific, History, and Natural Environment. In short, Te Papa Tongarewa is a special place that delivers a memorable experience for visitor of all ages. To some up, the most popular photographs or locations that were top in the list of social media Instagram for the year 2015 were Waiheke Island, Mount Maunganui, The Hobbiton Movie Set, Sky Tower (Auckland City), Takapuna Beach, Piha Black Sand Beach, Lake Tekapo, Lake Wanaka and Museum of New Zealand Te Papa Tongarewa. It is suggested that as a traveler, one must visit and explore the beauty of these places themselves.

Inputs from Tourism New Zealand TRAVEL AND HOSPITALITY | JANUARY 2016

GOVERNMENT

Development dossier for Chhattisgarh Tourism Chhattisgarh Tourism is all set to publicize its vast wilderness to lure MICE travellers and the well-known Sirpur Dance Festival will be held on a global platform in the New Year. Keeping pace with the latest trends, Chhattisgarh Tourism Board has charted out some interesting plans to bolster its tourism sector. The tourism board is all set to host the fourth edition of Sirpur Dance Festival from January 29 to 31 in the New Year. The state tourism Board is betting big on social media to tempt tourists into the state. Dr. Sanjay

Sanjay Singh GM, CTB

Singh, General Manager, Chhattisgarh Tourism Board, informed, “We are quite active in social media including twitter and facebook and have geared up with our new mobile app and website. We are emphasizing on domestic tourists residing in Gujarat, West Bengal, Maharashtra and Andhra Pradesh. We are focusing our attention to draw global travellers from South-East Asia, Far East, the Middle East and the European nations of France, Germany and Scandinavia.” There are some new attractions of our pet project- the Sirpur Dance Festival this time.

by TNH DESK

Surprising offers from the land of Tirupati In its recent initiative to offer a big boost to the tourism sector, Andhra Pradesh Tourism is poised to come up with an upcoming Buddhist Circuit and a backwater tourist destination. The Andhra Pradesh government has rolled out its Tourism Mission document in Vijayawada in which it has set the goals for a period extending 5 to 15 years. Neerabh K Prasad, Principal Secretary- Tourism, Andhra Pradesh, commented, “We are looking to pull investments worth Rs 10,000 crore in the tourism sector in the next few years. We have come up with a novel scheme in the tourism policy-the Epic Scheme that calls for partnering with travel trade. Any travel group interested to partner with our tourism department will be offered support through awareness programmes, familiarization trips and get a chance to attend travel marts and in turn become our stakeholders.” The best possible way is to enroll for a membership of the Epic Scheme. As of now, the department of tourism has on offer two key products for global tourists including the Buddhist circuit and the pilgrim destination of Tiruby T NH DESK pati.

Goa to host 5th Delphic Games in 2016 Goa will form the venue for the country’s first Delphic Games and Goa Tourism is going great guns with its adventure tourism activities and MICE projects.

Nikhil Desai MD,Goa Tourism Development Corporation

In a major initiative to wean away

Goa Tourism is going the extra mile to

Tourism Development Corporation

a large chunk of domestic and global

kick-start a host of its cherished proj-

(GTDC), “The forthcoming Delphic

tourists and to offer a boost to Goan

ects in the ongoing period. The Vth

Games is expected to have around

art and culture, Goa Tourism has

Youth Delphic Games that forms the

7,000 participants and entice over

drawn up grandiose plans to host Vth

only global platform for art and cul-

125 countries. There will be six art

Youth Delphic Games in the state

ture will be held for the first time in

categories and 70 sub-categories

sometime in October 2016. There are

the country. According to Nikhil

with a wide range of fun and artistic

various facets of tourism in Goa and

Desai, Managing Director, Goa

events for all.”

by T NH DESK

Jharkhand Tourism takes a big stride forward JTDCL has set up a number of development strategies to consolidate the backbone of the state tourism sector and is highlighting Patratu Ghati that has a Film City centre. As the New Year unfolds, Jharkhand Tourism has come up with a slew of

thinking of sensitizing the local community

front-ranking strategies to accelerate the tourism development of the land. It

through awareness campaign and develop a

is bent upon to woo both domestic and global tourists and has also identified

congenial atmosphere for tourists that would in

its new areas of tourism attraction.

turn boost tourism. We are determined to flaunt

Alok Prasad Deputy GM, JTDCL

Dr. Alok Prasad, Deputy General Manager, Jharkhand Tourism Develop-

our Destination Jharkhand project at domestic and global travel marts. We

ment Corporation Limited (JTDCL) explained, “We plan to have strategic joint

would install world-class signboards at different points of tourist significance

ventures with the travel trade for setting up new tours and services. We are

particularly the state and national highways and tourist getaways.” by T NH DESK

TRAVEL AND HOSPITALITY | JANUARY 2016

TECHNOLOGY

New System, New Features, New Branding – RezLive.com The Global B2B Online Booking System Powering Jaal Shah Global Travel GM – Travel Designer Content to Travel Group and Founder, RezLive.com Partners, having offices in 19 countries and carry 15+ years of experience, has taken a leap forward and underwent massive change from UI, Architecture and technology perspective to better meet the ever growing needs of its travel partners and further to make their overall booking process experience continuously better with RezLive.com. RezLive.com being known for innovations, global reach, reputation, trustworthiness, competitiveness, advanced technology and

booking interface has added a basket of new features, inventory and interface to provide it users the best B2B online booking systems. Rezlive.com now offers 175,000 Hotel & Apartment Rooms, More than 45,000+ sightseeing items & over 5000 tours in 500 cities and 5000+ transfer options in over 900 Airport & city locations across the globe. Adding to the above, Jaal Shah, Group Managing Director – Travel Designer Group and Founder of Award Winning Global Reservation System –Rezlive.com, said: We are a global supplier of accommodation, sightseeing and transfer services to our travel partners across the globe and are currently connected with 11,000+

Key Benefits: • Registration Fees: We offer login details to our travel partners free of cost. • Accessibility: 24*7 B2B call center giving assistance throughout the day and year. • XML Technology: Do you want your clients directly book hotels on your website. RezLive.com has the most advanced tools which are sophisticated yet easy to use. We will work with you to determine the best ones, and can provide tools to directly integrate them onto your site. • Built-in Analytics: Have in-depth knowledge about your sales, top destinations and book counts! • Larger Inventory: The kind of inventory we have now, we will suffice your global travel needs throughout the year. • Impeccable Customer Experience: With its award winning design, the RezLive.com website offers an impeccable customer experience and resulting high conversion and repetitive business for your customers. • Multilingual Team: With our regional and international presence we have a multilingual team to support our travel partners and have local currency account provision. • Best Nett rates: Real-time online booking confirmations at competitive wholesale rates. • In-depth Details: Up-to-date product images, descriptions, amenities, location and interactive maps. • Subagent: Option to mark-up net rates and re-distribute to sub agents. • Your branding: Vouchers branded with agent's Logo. • Online Reports: Online statement of account, Online invoicing, detailed booking reports. • Global Reach: A global brand with local reach and support. • Payment Gateway: Book now with RezLive.com at 0% processing charges for credit/debit card payments.

Active Travel Partners. We have been consistently providing the best and biggest inventory to the travel partners globally, by sourcing them through multiple suppliers and contracting with hotel chains across the globe. Our travel partners trust us to deliver and support them 365 days because of our vast experience, healthy relationship with suppliers and hotel chains and local market understanding. We give our travel partners the platform to create their future and prosper together. Some of the Innovative features that have been inculcated into the completely new system are:

Innovative Features: • Express Search Option • Filters to optimize search • Quotation templates • Option to book last 5 searched bookings • TripAdvisor Reviews • Option to Compare Hotels • Interactive Map view • Larger Inventory with mapped information • Option to search Apartment only • Coupon Codes • Store last 5 bookings, searches and quotation details • Agent dashboard analytics • Multi-Currency Payment Gateway • VIP Desk • Local support and local currency offering • Multi-Currency rate display • Mobile Friendly • Easy Navigation • Built on advanced architecture

Travelport Rich Content and Branding reaches first anniversary More than 120 airlines now signed up to industry leading product. Travelport , a leading Travel Commerce Platform, is celebrating the first anniversary of Travelport Rich Content and Branding, the industry leading solution that allows airlines to more effectively market and retail their offering to travel agencies around the world. In the past year, over 120 network airlines and low cost carriers, representing more than 50% of our total air segment volumes, have signed up to Rich Content and Branding including Lufthansa, SWISS, easyJet, Ryanair, Delta, United, Singapore Airlines, Air Canada, Air China and Kenya Airways.

TRAVEL AND HOSPITALITY | JANUARY 2016

by TNH DESK

ANALYSIS

Should travel agents feel threatened by the new biometric regulation? Trade says impact on business may be negligible.

v B PREM KUMAR Y

Biometrics enrolment, a ‘do-it-yourself’process has been introduced into visa application procedures in the last few weeks. While this may be good news for the concerned countries from a security perspective, the obvious question travel agents ask is: will it have an adverse impact on their business? Starting November 2, as part of its efforts to integrate increased security features into the visa application process, new regulation by the European Union (EU) made it mandatory for Schengen visa applicants globally to enroll biometrics. The new regulation initially led to an apprehension among the trade fraternity as it meant that applicants would have to submit biometrics and visa applications for Schengen visas in person. However, the EU has clarified that biometric data remains valid for a period of 59 months, and hence, subsequent visa applications during this period can be certainly made through the travel agent. Travel agents say the impact of the new regulation so far has been marginal and in any case, for the subsequent travel to a Schengen country, the applicant can avail of their services. Says Rajan Sehgal, Chairman, TAAI, Northern Region, “Since biometrics has been introduced, it has had only a negligible impact. In fact, for countries such as the UK and the US, applicants have always had to apply and enroll biometrics in person in order to apply for a visa. So the introduction of the same process for Schengen visas has actually been business as usual.” An EU statement said the move will help streamline visa applications and protect applicants against identity theft and visa shopping. "Fingerprints are widely used within the EU as a secure means of identification. The use of biometric data for identification is a faster and more accurate way to identify a visa holder by border police," the statement said. Trade experts also says that the real threat to traditional travel agencies is coming from online platforms that are offering travellers mouth-watering prices and deals for hotels, flights and

tours that travel agents sometimes cannot hope to match. Sanjay Datta, Managing Director, Airborne Travels, says that accommodation-sharing portals such as AirBnB, and end-to-end travel services websites, where travellers can book everything from flights to hotel rooms, to entire holiday packages, are increasingly becoming the first stop for savvy travellers. Smaller players providing only visa services say an increase in the number of clients from smaller cities, who are not as comfortable in handling the documentation required for foreign travel, is ensuring their services are still in demand. Moreover, while the visa process has become easier, the anxiety associated with it has stayed the same. Says Sehgal, who runs a travel agency in Delhi,“Long before biometrics was introduced, the more savvy travellers had already become adept at applying themselves. But even they don’t mind paying the additional ` 250-500 that is charged for document scrutiny, advisory or application services if it means they can get peace of mind that they have done it right.” Since the new biometrics process has been introduced for Schengen visas, there has been a concern whether travel agents will no longer be required to submit visa applications. However, this is true only the first time a traveller applies for a Schengen visa. For subsequent trips in the 5 year period, the travel agent can submit applications. Says Rajji Rai, Aviation Expert, “Biometrics is now a norm for several countries. With security threats becoming more real the world over, we expect it to be extended to several more countries. Today, the challenge for our fraternity is to move towards greater customization and personalization. The tastes of the Indian traveller are becoming more sophisticated and the reality is that we will have to find innovative ways to offer more value addition to our customers.”

Rajji Rai Aviation Expert

Rajan Sehgal Chairman, TAAI, NR

Sanjay Datta MD, Airborne Travels

“For countries such as the UK and the US, applicants have always had to apply and enroll biometrics in person in order to apply for a visa. So the introduction of the same process for Schengen visas has actually been business as usual.” Rajan Sehgal Chairman, TAAI, NR

TRAVEL AND HOSPITALITY | JANUARY 2016

DESTINATION

Thailand Tourism Organizes 7th Andaman Travel Trade 2015 Tourism Authority of Thailand (TAT) along with Ministry of Tourism and Sport, and Phuket Tourist Association organized 7th ANDAMAN TRAVEL TRADE 2015 at Phuket. The event was followed by a FAM trip to Thailand including tours to various hotels and places. TnH would like to share the experience of being in the incredible land of smiles: Thailand….

v B ARCHANA SHARMA Y

7th ANDAMAN TRAVEL TRADE 2015 The Phuket Province with Ministry of Tourism and Sport, Tourism Authority of Thailand (TAT) and Phuket Tourist Association organized “The 7th ANDAMAN TRAVEL TRADE 2015”, where 27 representative of leading tour companies invited by Tourism Authority of Thailand (TAT). They met and conversed with tourism entrepreneurs from 5 provinces of Andaman side representing the difference of each province’s geography and leading to improve the distribution of tourism income. Kobkarn Wattanavrangkul, the Minister of Tourism and Sport stated that the achievement of the event came from the

Opening ceremony of 7th Andaman Traval Trade 2015, Phuket

TRAVEL AND HOSPITALITY | JANUARY 2016

cooperation between government sector and private sector. While addressing the tour operators, travel agents and media from across the world, Chamroen Tipayapongtada, Phuket Provincial Governor said that the event is the cooperation of Phuket Province, Ministry of Tourism and Sport, Tourism Authority of Thailand (TAT) and Phuket Tourist Association and its theme is to strengthen Thai’s way of life with the slogan “Discover Andaman – Explore Happiness” for group of 5 provinces of Andaman sea are Phuket, Phangnga, Krabi, Ranong and Trang to apply for boosting the tourism of group to be the same direction. To define

this strategy is to help connecting the efficient tourism easily including rising up the outstanding of tourism identity. Bhuritt Maswongssa, Vice – president International Marketing of Phuket Tourist Association said “this event offer the tourism entrepreneur from 5 provinces of Andaman Sea participating with over 100 booths comprise of hotel, resort, tour company, rental car and airline in which tour agents from across the world that the TAT has cooperated for an opportunity to meet and converse with the tourism entrepreneur directly. The travel trade was divided into 2 days where, on December 10, 2015 agents from Asia met the tour operators

DESTINATION and on December 11, 2015 they met agents from Europe. “The convention is not only the chance of promoting sea and beach but it also showcase the Second Brand with each province will show their identity to make the difference and new tourism marketing will be taking place like mineral water resource in Ranong, water activity in Phuket and adventure sightseeing in Phangnga”, Maswongssa added Later, the presentation of undergoing expansion of Phuket International Airport was also presented by Airport’s General Manager (GM), Monty. She shared that there will be a new international terminal in the airport and 96 check-in counters at the airport. The new domestic terminal will be completed by May 2016 and international terminal will be completed by year 2017. During the convention Juthaporn Rerngronasa, the Deputy Governor for International Marketing said “this event has been held continuously for 14th years (in every 2 years). The prime motive of this trade event is to bring the representative of leading tour companies’ worldwide encounter with tourism entrepreneur from 5 provinces of the Andaman Sea and to promote their tourism productivity directly to the costumer.” Throughout the event, we found that the number of tourist has increased. In 2013, the number of tourists is 19.3 million and increase to 21.5 million in 2014, thus the goal of holding up this Andaman Travel Trade will increase the number of tourist up to 25 million in 2016, she added. Also, the tourism income of 5 provinces of Andaman Sea in 2013 is 320,000 million baht, in 2014 increase to 360,000 million baht and in 2015 expects to 400,000 million baht, the ratio of growth is 11%. A new product presentation of Amazing Thailand for 2015-16 was also given by TAT representative according to which, there will be new museums, malls, activities (like, Escape Hunt, Siam Green Sky), events, dining, new experiences, accommodations in Bangkok are available for tourists. In Hua Hin, there are many tourist

attractions, mall and hotel, in Pattaya City; there are water parks as attractions and beautiful accommodation for tourists. In Chiang Rai, Rai Boonrawd Farm is prime attraction, family run cafe, stunning resort and Chiang Mai offers good accommodation, attractions and Yellow Mango cafe. In Khao Yai, there is Jimthompson Farm is new attraction and stylish accommodation is available for tourists. At Koh Samui, various new accommodations are built for comfort of tourists and last but not the least, Phuket has come up with interesting attractions like "Up Sidedown House" and many new resorts and hotels. Fascinating Phuket and Bangkok This year, TAT Delhi took tour operators, travel agents and media persons for Andaman Travel Trade 2015 and FAM trip to Thailand. After taking part in the convention, TAT Delhi members went for site inspection of several hotels in famous places like Phuket and Bangkok. The guide took us to the Alpina Phuket Nalina Resort & Spa, where the hospitality was good. The staff welcomed the members with warm Thai words “Sawadee Krap”, meaning “Hello” or “Welcome” in English. The members were stayed for three nights there. The lunch (vegetarian as well as non-vegetarian) was well served and rooms were pretty clean and spacious. Post lunch, we went for site inspection of a newly built and one-of-its kind property, Keemala Phuket. It is an all pool villa wonderland set in the woodlands of Kamala, offering 38 villas and cottages, and

is proud to be part of Small Luxury Hotels of the World. Keemala harnesses their methods of way of life and infuses it into the overall guest experiences. It is a perfect accommodation option for tourists who wish to enjoy the nature in its purest way. For honeymooners and leisure vacationers who wish for solace, this property is just perfect! Then, we head for the next luxurious hotel with amazing beach and sea view, Novotel Phuket! The guest rooms were pretty well spacious and organized and the lobby was sea facing. The beach view was just commendable. The next stoppage of site inspection was Novotel Phuket Vintage Park Resort, where a delicious dinner was waiting on the table. We got few minutes to have a talk with Sopa Sornin (Director of Sales & Marketing of the Resort), and we get to know few facts about the resort. The peak season of tourists is from December to February and July to August. This resort gets approx. 8-10% of its total business from India, mainly from MICE, Family and Honeymooners. The resort has the largest Pool in Patong (2000 sq m), a Large Pool Bar, impressive Lobby with South East Asia style design and most specifically, Indian Food available making it superior amongst others. The hotel has appointed Indian chef to ensure that food is not an issue for Indian guests, otherwise, they are attending important Trade Show i.e., SATTE in Delhi and OTM in Mumbai and TAT road show in Bengaluru, Chennai, Hyderabad etc. The next day, we were taken for a yacht

Sopa Sornin

TRAVEL AND HOSPITALITY | JANUARY 2016

DESTINATION

tour through Phang Nga Bay where we enjoyed Sea Kayaking at Hong Island to observe beautiful Elephant shaped rock, Buddha shaped rock and fish shaped rock in the limestone caves. Afterwards, they were taken to Naga (Naka Island) to enjoy some water activities at the beach. Post spending some time, they got back to yacht (named-Ocean Dreamz) and head back to Phuket. Later, the members were taken to Sukko Spa, which is a peaceful spa therapy centre. There are varieties of spa therapies available at the centre for different ailments. Then, the members visited Deevana Patong Resort for delicious dinner including many Indian recipes was served with great hospitality by the hosts. After bidding bye to Phuket, we arrived at Bangkok and stayed at Grande Centre Point Bangkok, a five star property with 60 floors, huge lobby and variety of luxurious guest rooms. At this hotel, we had delicious lunch and rested for a while. Lastly, we enjoyed the most happening evening

TRAVEL AND HOSPITALITY | JANUARY 2016

of all at the Anantara Bangkok Sathorn (after the inspection of its spacious rooms and other facilities like, restaurants, recreation options and Anantara Spa). The dinner was served at the rooftop ZOOM Sky Bar & Restaurant. The restaurant sets new trends for a great night out in the city with 360 degree cityscape views of Bangkok city. Another highlight of this Sky Bar and Restaurant is the private as well as large space for small parties along with live DJ. This restaurant and bar serves excellent vegetarian and non-vegetarian delicacies along with assorted collection of liquor to keep your spirits high in the bustling capital of Thailand. So, don’t miss to spend an evening here when in Bangkok. In short, the 7th Andaman Travel Trade and FAM trip (organized by TAT) was pretty much successful to impress the tour operators, travel agents and foreign media and to make sure that the “Amazing Thailand Makes You Smile!”

Here is what Juthaporn Rerngronasa; the Deputy Governor for International Marketing, TAT has to say regarding the Andaman Travel Trade in Thailand: Q. What are your expectations in tourism growth of Thailand with this 7th Andaman Travel Trade? A. As I earlier said, the main motive of this event is to improve the tourism growth by Juthaporn Rerngronasa introducing representative of leading tour companies’ worldwide encounter with tourism entrepreneur from 5 provinces of the Andaman Sea. We have seen a rapid growth with this kind of trade shows. She further added that each of the booths have displayed their best products and providing handon information with attractive offers to the tour operators. Q. Can you suggest how much growth (in percentage) you are expecting? A. This time, we have received a large number of tour operators and travel agents from around the world to take part in this event. Therefore, we are expecting a quite positive response in terms of tourists coming to Thailand. Precisely, we are expecting around 10-15 % growth in Thailand tourism. Q. What are the key source markets of Thailand? A. Thailand offer a good stay and amazing travel opportunities for tourists from all around the world. We receive tourists from China, Europe and India. In fact, Indians are one of the top five visitors of Thailand. Be it honeymoon, holidays, leisure vacations or sight-seeing, Indians visit here in large number.

AVIATION

Airlines continue to improve profitability: IATA 5.1% net profit margin for 2016 expected. The International Air Transport Association

to more places than ever. Employment levels

(IATA) has announced its airline industry out-

are rising. And finally our shareholders are

look for 2016 which sees an average net

beginning to enjoy normal returns on their

profit margin of 5.1% being generated with

investments,” said Tony Tyler, IATA’s Director

total net profits of $36.3 billion. IATA also an-

General and CEO.

nounced a revision to its airline industry out-

In 2016 total passenger numbers are ex-

2016 will continue the main trends from 2015 Major drivers of performance in 2016 include: Revenues: Revenues are expected to rise by

look for 2015 upwards to a net profit of $33

pected to rise to 3.8 billion traveling over

0.9% to $717 billion in 2016. Industry revenues

billion (4.6% net profit margin) from $29.3

some 54,000 routes.

peaked in 2014 at $758 billion then declined to $710 billion in 2015 with the impact of the

billion forecast in June. The strengthening industry performance

Profitability in Perspective

strengthening of the US dollar on non-dollar

In both 2015 and 2016 the industry’s return

revenues. The increase in revenues in 2016 is

is being driven by a combination of factors:

on capital (8.3% and 8.6% respectively) is ex-

expected to be wholly due to the contribution of

• Lower oil prices (forecast to be $55/barrel

pected to exceed the industry’s cost of capital

the passenger side of the business ($525 billion

Brent in 2015 and averaging a lower $51/bar-

(estimated to be just under 7.0% in 2015 and

in 2015 rising to $533 billion in 2016). Cargo

rel in 2016) are giving airline profits a boost;

2016 because of low bond yields).

revenues are expected to decline slightly to

however this is strongly moderated in many

“This is an historic achievement for an in-

markets by the appreciation of the US dollar.

dustry that has been notorious for destroying

$50.8 billion (from $52.2 billion in 2015). Demand: The demand for passenger travel is

capital throughout its history. But let’s keep

expected to grow by 6.9% (similar to the 6.7%

(+6.7% growth in 2015 and+6.9% in 2016) is

that achievement in perspective. With net

growth expected in 2015) with 3.8 billion pas-

making up for disappointing cargo demand

profit margins still in the 5% range there is

sengers expected to travel in 2016. Passenger

growth (+1.9% in 2015; strengthening to

little buffer. Achieving returns that barely ex-

capacity is expected to grow slightly ahead of

3.0% in 2016). Weak cargo performance re-

ceed the cost of capital means that airlines

demand at 7.1% which is acceleration from the

flects sluggish growth in trade.

are finally meeting the minimum expectations

5.5% capacity expansion in 2015. Demand for

of their shareholders. For most other indus-

air cargo is expected to accelerate in 2016 to

key economies (including a faster than ex-

tries this is the norm and not the exception.

3.0%, ahead of the 1.9% growth in 2015. This

pected recovery in the Eurozone) is out-

And this is coming as expectations build that

is slightly ahead of GDP growth which is ex-

weighing the overall impact of slower growth

we are nearing the top of the business cycle.

pected to average 2.7% in 2016. Prior to the

in China and the downturn in the Brazilian

On average airlines will still make less than

Global Financial Crisis this pace of economic

economy. Global GDP growth is expected to

$10 per passenger carried. The industry’s

growth would have generated much faster in-

improve to 2.7% in 2016 (up from 2.5% for

profitability is better described as ‘fragile’

ternational trade and air cargo growth, but that

2015).

than ‘sustainable’,” said Tyler.

pattern of growth appears to have stopped as

• Strong demand for passenger travel

• Stronger economic performance in some

There are several indicators that improve-

companies bring supply chains closer to home.

by record high load factors (80.6% in 2015,

ments in airline profitability are likely to slow.

In total, the industry is expected to uplift 52.7

tapering slightly to 80.4% in 2016). Capacity

The first is found in the cyclical nature of the

million tons of cargo in 2016.

is increasing and expected to move ahead of

airline business. Historically the airline indus-

demand growth in 2016. Yields, however,

try profitability cycle is 8-9 years from peak

pected to continue to decline with average

continue to deteriorate amid stiff competition.

to peak (or trough to trough). The low point of

yields for passengers falling 5% and cargo

“This is a good news story. The airline in-

• Efficiency gains by airlines are illustrated

Yields: The cost of travel and shipping is ex-

this cycle was 2009. The second is the antic-

falling by 5.5% in 2016. The pace of decline is

dustry is delivering solid financial and opera-

ipation of the economic impact of interest

a deceleration from 2015 when cargo yields are

tional performance. Passengers are benefiting

rates rising from current exceptionally low

expected to fall by 18.0% and passenger yields

from greater value than ever—with competi-

levels. And lastly, airlines will soon have re-

by 11.7%. About 6.0 percentage points of the

tive airfares and product investments. Envi-

alized the maximum positive impact of lower

2015 decline can be attributed to the apprecia-

ronmental performance is improving. More

fuel prices with most of the higher-than-mar-

tion of the US dollar and the impact this has

people and businesses are being connected

ket hedges due to unwind in 2016.

when accounting for non-US dollar revenues.

TRAVEL AND HOSPITALITY | JANUARY 2016

COVER STORY

Trends that have shaped 2015 and what 2016 may bring 2015 was an exciting year for travellers as they experienced many new and exciting things in the year. 2016 is also expected to be a promising year for travellers, offering new and innovative experience. family rather than customers.

v B PREM KUMAR Y

By 2020, two out of every five travellers are expected to be Asian and will account for nearly half of the global tourism expenditure. Naturally things are going to change rapidly alongside evolving traveller demands. According to Amadeus, trends that shaped 2015: Sharing economy flexes corporate muscle The ‘sharing economy’ started to become a reality in 2015. Now a fast growing multi-billion dollar segment of the global travel industry, the sharing economy is increasingly becoming a consideration for corporate travellers. As the lines between business and leisure travel blur, employees in 2015 started to expect the same type of experience for business travel as they do for leisure. Asian airports respond to the needs of LCCs (Low Cost Carriers) LCCs continue to take Asia by storm, but as they evolve their services, airports have to re-evaluate how they service this new mix of short- and long-haul LCC

TRAVEL AND HOSPITALITY | JANUARY 2016

models in 2015. Why did Asian airports invest in serving LCCs? Because a growing share of airline seats today are on LCCs. Airports in Singapore and Malaysia have been trying to woo LCCs not only by building terminals but even airports dedicated to LCCs. Airports are also trying to keep airport fees down to enable LCCs to continue offering low-cost tickets for passengers. When experience trumps money Gone are the days where cost trumps everything else – brands are now looking at offering unique experiences that money can’t buy. We know personalisation is big – but how have brands actually acted on their promise in 2015? Hotels for example, increasingly curated a spectrum of elevated experiences for long-standing members as part of their loyalty programmes. By offering these experiences, brands hope to create a connection to customers that’s more meaningful than just a hotel room or collection of award points. 2015 has all been about building real loyalty, not just transactional loyalty, treating guests like

Virtual finally becomes a reality For a long time, travel has been the only product that people had to “buy before they try”. But new technology in the form of virtual reality (VR) is shaking things up, allowing travellers to experience their potential destination before deciding if they want to go. Imagine being able to escape the grind of a daily routine, to jump straight into the bustling streets of Shanghai or the sandy beaches of Thailand from the comfort of your living room. What sounds like an experience straight out of a science-fiction movie might soon become reality. Collaboration not consolidation Travel has become more collaborative, both in terms how people travel, as well as how travel providers work together to meet travellers’ needs. In the global travel ecosystem collaboration means bringing the full spectrum of travel players and intermediaries together. Travel

players can no longer innovate in insolation but need to enter the next era of travel via collaboration, powered by technology. 2015 truly welcomed the era of

COVER STORY

collaborative travel!

What may be expected in 2016? Rail will go high speed and crossborder A few years back, who would have anticipated that it would one day be possible to travel overland from Kuala Lumpur to Singapore in just 2.5 hours? The era of rail has arrived in this part of the world, with high speed projects zipping through the corridors of Asia – Singapore, Malaysia, Thailand, Indonesia, India and China are all on the case. High speed rail is commonly viewed as delivering economic, environmental and social benefits. Airports as a destination Imagine airports becoming destinations, not just stopovers. As demand for air

travel increases, this might become reality sooner rather than later. We have already seen this with airports building their own hotel complexes in an effort to transform themselves from travel hubs into standalone destinations. Let’s see what they hold ready for travellers in 2016! The demise of seat-back entertainment After years of big investment, airlines have already started talking about the plan to toss seat-back entertainment and instead stream to travellers’ devices. Indeed, some airlines in other parts of the world have indicated they may do so as

early as next year. It may be a bold move; passengers may end up with a better entertainment experience and a lower cost to the airline. All you need is a well charged device. Who will be game to make the first move in Asia Pacific? Robots take over traditional service roles While we saw small steps into this space in 2015 it hasn’t taken off – we think 2016 will be the year. Skynet, anyone? We are not talking about robots taking over the world, but we expect to see the use of artificial intelligence to bring about new levels of automation, while allowing “real” people to deliver a personalised service and that human touch. Managed travel 3.0 If technology is a creator of experience, then managed travel is most definitely an instrument of change. The corporate traveller is expecting more, and knows that technology can and should support a more connected experience within the boundaries of corporate policy. They know professional and personal can coexist in business travel. Managed travel will make strides in 2016.

2015: an exciting year; 2016 promises to be a great year Technology continued to make positive difference in travel palling, helping travellers get value for money and wide range of choices. 2015 saw the use and influence of mobile Apps and social media growing further. The number of well-connected and informed travelers grew further in 2015. Travel industry saw emergence and development of many new technologies in 2015. The year was indeed a great year for travellers. With travellers’ choices evolving and as they looked for new and exciting experience, Online Travel Agencies (OTAs) introduced new products to cater to this new kind of travellers. Experience, experiment, homestay, backpack holidays, budget accommodations etc. be-

come new trends in the last year. “Experience and experiment have become the new trend. A lot of sports related activates have caught the interest of people and we will notice an increase in demand for offbeat places and activities. Trends like taking long road trips or cruise holidays which offer a lot of activities like indoor games, swimming, movies, and live entertainment are among such are also getting DINK segment and group travellers interested,” said Manmeet Ahluwalia, Marketing Head, Expedia India. He added, “Being true to the words ‘atithi dev bhava’ we have seen the evolving Indian travel scenario witnessing very interesting micro-trends Homestay which is contribut-

ing largely to the tourism industry. Tourists are willing to explore the destinations and enjoy the local flavours by spending more time.” Those looking for a relaxed holiday prefer a homestay and destinations like Kerala, Manali, Himachal Pradesh and Rajasthan picked up fast on the concept of Homestay. According to Amit Agarwal, Senior Marketing Manager, Hotels.com, 2015 saw a few paradigm shifts in the tourism industry as a whole. Backpack holidays, increase in last minute bookings and budget accommodation were amongst the few trends that were witnessed last year. Other trends that emerged last year include ‘Staycations’ more seen in metro Continued on Next Page

TRAVEL AND HOSPITALITY | JANUARY 2016

HOSPITALITY cities where travellers make their hotel bookings for a shorter duration of time. Agarwal said that last minute bookings increased last year and travellers began to book hotels that offer comfort and are easy on the pocket. “Rio De Janerio, Kuala Lumpur, Hong Kong and Bangkok continue

to remain popular international destinations with Indians. In addition, Goa and Jaipur have been all-time favourite Indian destinations for International travelers.” As for expectation from the New Year, Agarwal said that 2016 largely seems to be a promising year in travel with the gov-

ernment extending e-visas facility to a number of countries. “All in all 2016 has tremendous potential especially for the domestic market with the increasing number of International travellers on account of the diminishing value of the rupee,” said Agarwal.

Clarks Residences to debut in the ‘City of Nawabs’ Clarks Inn Group of Hotels recently signed an MoU with leading Allahabad based realtor Tulsiani Group to manage a high-end Service Apartment property in the City of Nawabs under the ‘Clarks Residences’ brand. Currently under development, the 96-key

Service Appartment is being developed as a

fully Serviced Apartment will open door to

first of its kind in the city and we are leaving

guest in early 2017. The property is strategi-

no stones unturned to make it one of the

cally located in the upcoming Ansal Township

finest and most modern in the country. And

in the middle of a corporate hub comprising of

therefore we wanted the best in-the-business

a cross-section of companies including IT, ed-

to advise us at the project stage and manage

ucation, and healthcare amongst others. Nes-

the property there onwards. We are delighted

tled in close proximity to Lucknow’s aqua

to partner with Clarks Inn Group of Hotels, a

lifeline Gomti River, as well as the new inter-

hotel company with pan-India footprint and

national standard cricket stadium that is ex-

great brand visibility in India and abroad.

pected to be complete in a year time, the new

With this association we plan to offer travel-

property, once ready, will redefine Lucknow’s

ers best in hospitality and services in this his-

minutes drive) and various city landmarks like

profile for its hotel accommodation and guest

toric city of nawabs.”

RK Beach, shopping malls, corporate ad-

services. Owned by the Tulsiani Group and managed

S N Srivastava Co-founder & President, Clarks Inn Group of Hotels

Being developed with travelers’ preferences

dresses and places of tourist interests make

and passions in mind the property will offer a

Rockdale Clarks Inn Suites city’s prominent

by Clarks Inn Group of Hotels, one of India’s

string of upscale experiences at its 96 aes-

hospitality address for accommodation as well

fastest growing hotel company, this breath-

thetically designed and luxuriously furnished

as for all kind of functions including large

taking property will boasts of ‘best-in-class in

studio apartments, massive meetings and

banquettes and weddings.

design, service standards and the various

event spaces, swimming pool, state-of-the-art

amenities and facilities.

gymnasium and Spa, business centre,

by their elegant décor and are well equipped

concierge services and gastronomic and spirit

with most modern and contemporary branded

President & Co-founder, S N Srivastava, said,

delight through the multi-cuisine pan-India

amenities to meet the expectations of discern-

“Lucknow is one of fastest growing cities in

restaurant brand ‘Bridge’ and ‘Illusion’, the

ing travelers. The room types include Deluxe,

India and is also gaining fast in rank and pro-

bar.

Executive, Club and Suites with incremental

Announcing the latest addition, Clarks Inn

file in the country as well as internationally. And therefore, the city now has a fast emerging need of world-class accommodation and

The hotel’s 48 guestrooms are epitomized

amenities and experiences including ElecClarks Inn debuts in Vizag, Andhra Pradesh

tronic Key Locks for added safety, 24-hour Wireless Internet Connectivity, well-stocked

services offered by internationally recognized

Clarks Inn Group of Hotels recently opened

brand. Our aim through this property is to fill

its 31st hotel property at Vishakhapatnam and

luxuriously appointed rooms, the property also

that gap by creating a memorable experience

first in the southern state of Andhra Pradesh.

offers extensive corporate meetings and ban-

for all our guests. This fully Serviced Apart-

Rockdale Clarks Inn Suites Vishakhapatnam is

queting facilities featuring two banquet halls

ments will cater to all possible requirements

a vibrant business cum leisure hotel in the

and a boardroom. The dining options include

of coporates as well as those of leisure travel-

heart of the business capital of Andhra and

Terrace Grill, Delhi Diner - an 80 cover spe-

ers craving for a slice of Lucknow’s fabled

will cater to the present day trendy business

cialty restaurant and Delhi Galli – the Street

history, culture and cuisine.”

and the curious leisure travellers. The hotel’s

Side Fast Food Shop.

According to Tulsiani Group’s Chairman &

strategic city-centre location and proximity to

Managing Director, Anil Kumar Tulsiani, “The

airport (20 minutes drive), railway station (5

TRAVEL AND HOSPITALITY | JANUARY 2016

mini-bar, to name a few. Apart from the 48

by TNH DESK

HOSPITALITY

Accor’s new destination in Kolkata Novotel Kolkata Hotel & Residences is the latest offering from the house of Accor that is wooing its guests with vintage services of international standards, largest banqueting facilities and global cuisine. Set up by Accor, the leading global hospitality player, Novotel Kolkata Hotel & Residences is incidentally the largest five-star hotel set-up in Kolkata that has earned the distinction of having premier in-house serviced apartments. Novotel has more than 400 hotels in 60 global countries tied under its belt. Novotel Kolkata with 347 guest rooms opened last year and is bent upon to meet the environmental challenges and social issues. The five-star set-up stands tall in its vantage position and lies in the midst of the Kolkata Airport and the commercial hub of New Town at Rajarhat. Moreover, it is at a proximal distance from the Financial Centre, the Information Technology hub in Salt Lake and is a mere half-an-hour drive to the downtown area. by T NH DESK

The Suryaa New Delhi Launches ‘India with Love’ packages for tourists The Suryaa New Delhi is all set to open its doors to the multitude of foreign travelers that visit India in the peak tourist season. At the onset of the season; The Suryaa has announced a series of attractive offers for international tourists visiting India. From the world’s greatest monument to love, the Taj Mahal, to one of the most spiritual locations, the Har Mandir Sahib at Amritsar and the wonderful pink city of Jaipur, as well as centrally located to access World Heritage Sites such as the Qutub Minar and the Red Fort, The Suryaa is neatly positioned in the heart of the capital city of New Delhi. With its service so memorable and widely acclaimed world cuisine menu, The Suryaa makes for an excellent place for tourists plan as their base, and then plan short trips to soak oneself in the many cultural wonders that is India. Over 30 years old, The Suryaa is renowned as an independent hotel that offers international quality services wrapped in the comfort and agility that a boutique hotel offers.

The Christmas Fervour at The Metropolitan Hotel & Spa Art Spice Gallery at The Metropolitan Hotel & Spa welcomed The Christmas Fervour with an exceptional form of Calligraphy Art depicting incidents related to Christ with its exhibition “Three wise men to the tree of celebration; journey of a breath” by a legend in contemporary art, Poosapati Parameshwar Raju. The art gallery, Art Spice at The Metropolitan Hotel & Spa recently presented the inauguration ceremony of the exhibition “Three Wise Men to the Tree of Celebration; Journey of a Breath” by a celebrated award-winning artist Poosapati Parameshwar Raju. On the occasion of Christmas, Art Spice hosted this sole exhibition depicting the life of Jesus Christ in a stunning pictorial calligraphy. The astral show was inaugurated by Sanjana Jon, a New York based fashion designer and the show was supported by Diplomatist magazine. The exhibition is open for public viewby T NH DESK ing till 12th January, 2016.

TRAVEL AND HOSPITALITY | JANUARY 2016

TECHNOLOGY

ITQ launches Trip38 on Travelport

matched information. This app will immensely benefit the partners as it will allow them access to branded ancillary

InterGlobe Technology Quotient (ITQ), a strategic business unit of InterGlobe Enterprises and the official distributor of Travelport in India and Sri Lanka, announced its launch of Trip38 on Galileo platform.

services." ITQ is one of the leading providers of travel technology solutions to its customers Niranjan Gupta

Sandeep Dwivedi

helping them increase their productivity. With an extended network across more

This advanced travel app will have real

Dwivedi, Chief Commercial Officer, ITQ,

than 500 Indian cities and over 13,000

said, "We are really excited about this col-

agency locations, InterGlobe Technology

laboration as it marks a significant step for

Quotient provides cutting-edge travel tech-

travellers making bookings on Galileo plat-

nology solutions with unmatched inventory

form. Trip38 is one of its kind of travel app

options.

that allows a traveller to access real time

Trip38 is a mobile-first travel technology

time access to travel content and branded

travel content. This will also allow users to

solutions provider aiming to redefine how

ancillary services through this association.

avail various promotions and ancillary

consumers explore destination. The solu-

The launch of Trip 38 on Galileo platform

services on offer."

tions work anywhere in the world as they

would mark a stupendous development in

Niranjan Gupta, CEO at Trip38, further

the travel world in terms of technological

added, "Through this association Trip38

innovation and advancements. Highlight-

will have access to travel partners using

ing the importance of this launch, Sandeep

Galileo platform and provide them un-

provide real-time local content irrespective of how and where the booking is done. by T NH DESK

WudStay to Set Gold Standard in PG Accommodation Targets presence in 15 cities across the next 3 months. months. WudStay will expand its PG opera-

gets to establish a Gold Standard in the Un-

standardized hotels, has announced its

tions to Jaipur, Pune, Manipal, Noida and

organized Long Stays Segment. A WudStay

entry into the Long Stays Segment. The

Hyderabad in the targeted duration.

representative will conduct day-to-day

WudStay, the online marketplace for

company will leverage its existing expertise

The highly unorganized nature of the PG

checks on the properties listed under its

and brand reputation of providing high

market in India is a major cause for concern

brand name to ensure quality of services.

quality standardized hotels to enter the

for individuals who are looking to find

Keeping in mind the comfort of woman,

Paying Guest Accommodation Space. Start-

homes in new cities. Challenges such as

WudStay has also ensured that female ex-

ing with 50 PGs in Delhi, Gurgaon, Mumbai,

poor location, high brokerage and poor fa-

ecutives are available round the clock on

Bangalore and Kota, WudStay is targeting

cilities are a huge cause of frustration and

their helpline number 9555900500.

to double its inventory in the next three

discomfort to their customers. WudStay tar-

by TNH DESK

WudStay WudSta WudSt ay to set gold st stand standard andard in pg aaccommodation ccommodation 24X7

Customer Support

Hygienic

Comfortable

Safety

Housekeeping

Inventory of 50 PG Accommodations covering 2500 Beds in 5 Cities Target to Double Inventory in the Next 3 Months

GURGAON

DELHI NOIDA

JAIPUR KOTA

MUMBAI

PUNE HYDERABAD

MANIPAL BANGALORE

Live Coming Soon

TRAVEL AND HOSPITALITY | JANUARY 2016

HOSPITALITY

Introducing the new and enhanced ‘Ananda Active’ program Increase your cardiovascular and muscular endurance with a program where fitness and fun comes together. Getting out and getting some fresh air is essential to a progressive workout. And there’s no better way to do this than with Ananda’s guided treks through scenic routes in the Himalayan foothills. The new Ananda Active program evaluates your current fitness level and identifies treks best suited to both your physical condition and the type of landscape and experience you seek. Outdoor fitness activities also help you understand how your body responds to outdoor terrain and uncontrolled exercise environments. This makes it easier for you to identify your problem areas and weaknesses so that you can begin strengthening them all once you are back in the gym. The Ananda Active program is designed to combine personal fitness, outdoor treks, yoga, aqua fitness and therapeutic spa experiences to create a complete rejuvenating and strengthening experience. With Ananda’s partnership with Sumaya Dalmia, a leading wellness professional in India and a pioneer in the fitness industry, the fitness experiences within the

TRAVEL AND HOSPITALITY | JANUARY 2016

Active Program are now individualized, consultative and follow a goal orientated fitness approach. Spa therapies in this program stretch and tone muscles, complementing the outdoor activities and fitness sessions. The holistic experience of the invigorating Salt Scrub assists in the removal of impurities, dull surface cells and improves blood circulation, vitality and elasticity of the skin. Experiences like Abhyanga, Sports Massage, Shower blitz and Ananda Reflexology help liquefy toxins and simulate reflex points to restore the energy of the body as a whole, improves fitness levels and prevents soreness of limbs.

Personal yoga sessions in this program include asanas that provide balance and activate energies. While Yoga helps to restore and improve the mobility of the body, Pranayama pays attention to the breathing and rectifies faulty patterns of the breath resulting in an enhanced level of vitality and relaxation. The menu for the Active Package features cuisine rooted in Ayurvedic principles, adapted to international signature dishes and customized for each individual’s needs, supporting the activities and intense training of the overall Active package. by T NH DESK

HOSPITALITY

St. Regis Hotels & Resorts debuts in Dubai with new world address in Al Habtoor City St. Regis Dubai will unveil the first Bentley Suite in the Middle East alongside its signature butler service, rooftop gardens and luxurious leisure facilities. St. Regis Hotels & Resorts, part of Starwood

anticipated Al Habtoor City, the Emirate’s first

International Airport and 40-minute drive to Al

Hotels & Resorts, Inc., announces the debut of

fully-integrated urban resort. As the newest ad-

Maktoum International Airport.

the St. Regis brand in Dubai with the opening of

dress on Sheikh Zayed Road, Al Habtoor City will

“We are proud to partner with Al Habtoor

The St. Regis Dubai. Owned by Al Habtoor

feature two other Starwood hotels under the dis-

Group and to launch Starwood’s largest hospital-

Group, the hotel introduces uncompromising ex-

tinct W Hotels and Westin brands, three residen-

ity project in the region as we open the first of

periences with its luxurious bespoke hospitality,

tial towers, and a spectacular water-themed show

three hotels in this prestigious development,” said

eight exceptional culinary venues, the first Iridium

by Dragone, the world’s leading cultural creation

Michael Wale, President, Starwood Hotels & Re-

Spa in Dubai, a fleet of Bentleys as well as the

company, located along the upcoming Dubai

sorts, Europe, Africa and Middle East. “The entry

first Bentley Suite in the Middle East which will be

Water Canal. The landmark development is min-

of our ultra-luxury St. Regis brand in this impor-

unveiled in early 2016.

utes away from attractions such as Burj Khalifa

tant market strengthens Starwood’s presence in

and The Dubai Mall, a 20-minute drive to Dubai

the United Arab Emirates as we remain on track

The St. Regis Dubai is located within the highly

to double our portfolio in the region by 2019.”

Rumourss Sky Villa offering a new experience in accommodation Set up on a scenic location in Lonavla, Rumourss Sky Villa prides in easy accessibility, eco-friendly and pet-friendly ambience.

“The unveiling of The St. Regis Dubai marks an important milestone for the brand as we rapidly grow our profile in the Middle East,” said Jim Petrus, Global Brand Leader for St. Regis Hotels & Resorts. “This important debut represents our

Not many of us are aware about the one-of-a-kind-luxury resort in the midst of Mumbai and

fourth property in the region since the opening of

Pune set in the backdrop of eco-friendly ambience encompassing hills and forests and that has

The St. Regis Saadiyat Island Resort in Abu

opened its doors for luxury travellers sometime in October, this year. It’s Rumourss Sky Villa and

Dhabi almost four years ago, and with The St.

Resort Private Limited in Lonavla that has been the premier resort in the country built on the

Regis Dubai, we are thrilled to be able to offer the

lines of Japanese Tree House Chalets.

renowned St. Regis experience to the region’s

The resort comprises eight astounding villas, erected on a single iron mast at a height of a 30

luxury travelers.”

feet to 40 feet that form an architectural landmark. Devang Badiani, Managing Director, Rumourss

New World Address in the Heart of Dubai

Sky Villa and Resort Private Limited informed, “We aimed to make our villas a class apart from

The French beaux-arts architecture and neo-

other resorts and enhance the user experience.”

by TNH DESK

classical interiors of The St. Regis Dubai pay homage The St. Regis New York, the brand’s original hotel which opened in 1904 at the best address in New York on the corner of 55th Street and Fifth Avenue. Guests entering The St. Regis Dubai are welcomed by the dazzling sight of a chandelier comprising 1,200 pieces of hand-cut crystals, illuminating the majestic grand staircase. venues.

TRAVEL AND HOSPITALITY | JANUARY 2016

HOSPITALITY

The Oberoi, Dubai: ‘Shop Till You Drop’ at The Dubai Shopping Festival 2016 Make the most of one of the biggest shopping and entertainment extravaganzas in the Middle East; the Dubai Shopping Festival with the ‘Shop Till You Drop’ package at the award winning The Oberoi, Dubai, available from January 02, 2016. Offering stunning views of the Burj Khalifa, The Oberoi Dubai’s location, just minutes away from Dubai Mall, and the legendary Oberoi service make it perfect for those looking to enjoy all that the Dubai Shopping Festival has to offer. The hotel also offers a luxurious spa, where guests can pamper themselves and rejuvenate after their shopping adventures. Tailor-made for the discerning guests, the ‘Shop Till You Drop’ package includes complimentary scheduled transfers to Dubai Mall. Once there, guests can shop to their heart’s content, taking advantage of the shopping bag collection service that will deliver purchases back to the hotel three times a day. Additionally, The Oberoi, Dubai will provide a ded-

icated shopping concierge desk with information on deals of the day and best tips. The package includes accommodation in a beautifully appointed Deluxe room. One of the key features of the room includes access to a dedicated 24-hour butler service, to assist with every last detail, such as the packing of purchases, the booking of personal stylist consultants or arranging private viewings in exclusive boutiques. Guests will also enjoy a daily buffet breakfast for two at Nine7One, the hotel’s world cuisine restaurant in addition to AED 200 hotel credit daily for redemption across all three signature restaurants and at The Oberoi Spa. by TNH DESK

Riding through heritage For high-end tourists seeking a respite from high-pressure lifestyle, here’s a heritage resort providing a spiritual feel on the lap of the Himalayas. The only luxury, heritage property in Haridwar- The Haveli Hari Ganga begs to differ from other luxury hospitality groups in the city. You read that right. Navneet Singh Naula The Haveli Hari Ganga General Manager, The Haveli Hari Ganga needs no introduction to high-end spiritual tourists. Owned by Leisure Group of Hotels based in New Delhi, the 100year-old heritage property was once upon a time the palace of Maharaja of Pilibhit and now represents a blend of heritage and modernity. The 19th century hotel is replete with 20 luxury rooms and corridors done up with mantra paintings that opened its doors for tourists sometime in 2003. Navneet Singh Naula, General Manager, The Haveli Hari Ganga, stated, “Our hotel is steeped in silence and is a world of meditation in itself. For those who would love to know more about Hinduism and the ancient traditions of India, this is the place to be in. We provide the hospitality of Uttarakhand to our guests with Rudraksh and tulsi garlands used for meditation. There are facilities for yoga and meditation in our hotel. We believe in going beyond the expectations of our guests.” The heritage entity is done up with a luxury spa resort that offers 18 kinds of wellness treatments like traditional Indian massages, Shirodhara, aromatherapy, head and foot massage and European massages. There are separate massage facilities for both the sexes. There are suites overlooking river Ganges that are offered at a price of Rs 9,000 for a day. Naula said, “We have a separate bathing ghat and there are facilities for sacrificial ladle (havan), devotional songs in the evening and guests are escorted to view the evening prayer at Har ki Pauri.” by TNH DESK

TRAVEL AND HOSPITALITY | JANUARY 2016

INTERNATIONAL

Tourism Australia looking for hike in winter holiday Indian tourists With Indian big-spenders making India the 10th largest market for Australia in terms of purchasing capacity, Tourism Australia is positioning itself to draw a chunk of Indian travellers during winter vacation. Nishant Kashikar Country Manager, India and Gulf, Tourism Australia

highlight that Australia is blessed with im-

major travel trade partners like Cox & Kings

mense aquatic and coastal offerings and this

Limited, Kuoni-SOTC, Kesari Tours, Vaca-

For outbound Indian travellers planning

is sure to tempt around 70 per cent of our

tions Exotica, Yatra.com and

their winter holiday, the major cities in Aus-

global tourists to gain aquatic and coastal

MakeMyTrip.com and have designed cost-

tralia have lots to offer to party and revel in

experiences. It will be for the first time that

effective tours that come for Rs 1,19,990 for

the New Year. In its latest initiative, Tourism

we would focus the amazing aquatic and

an adult that would entice a large number

Australia is trying its best through its brand

coastal experiences of Australia on the cen-

of Indian travellers to head to Australia dur-

campaign- “There’s nothing like Australia”

tre stage.”

ing the upcoming winter holiday season.

to make the country the most preferred holiday destination for Indian travellers. Nishant Kashikar, Country Manager, India

Quite recently, Tourism Australia joined

We are expecting a substantial surge in the

hands with its airline partners like Singa-

flow of tourist traffic during the year-end

pore Airlines, Air India and Silk Air to roll

season,” Kashikar said.

and Gulf, Tourism Australia informed, “We

out budget offers for potential Indian flyers.

are offering a fresh impetus to one of our

Kashikar added, “We are contemplating to

market for Australia and has surpassed

India features as the 8th largest inbound

major competitive advantages that include

come up with similar such offers for flyers to

countries like Germany, Hong Kong and

aquatic and coastal experiences in the

tap the winter holiday traffic. Besides, we

South Korea within a span of one-and-a-

country. Our global campaign intends to

have our planned campaign along with our

half year.

by TNH DESK

Yas Island riding high on the popularity chart for Indian MICE tourists For prospective Indian MICE tourists, Abu Dhabi’s Yas Island is the most preferred destination for its exceptional MICE facilities. For discerning Indian tourists looking for com-

large chunk of visitors, we are eyeing the tier-I

ing-of-age entertainment dose, there’s no

and tier-II cities of India and bigger countries

greater thrill than being at Yas Island- the most

like People’s Republic of China and countries ad-

popular, emerging entertainment hub in Abu

joining United Arab Emirates like Saudi Arabia.”

Dhabi. The current period has recorded a signifi-

Apart from Gulf Cooperation Council Countries

cant growth in the flow of Indian MICE tourists

(GCC) comprising all Arab states of Persian Gulf

to Yas Island.

excluding Iraq and with member states inclusive

Karim El Guanaini, Senior Vice President,

Karim El Guanaini Senior Vice President, Product Marketing and Distribution, Miral (Yas Island.)

of Bahrain, Quwait, Oman, Qatar, Saudi Arabia

Links. So what is it that pulls Indian tourists to

Product Marketing and Distribution, Miral (Yas Is-

and the United Arab Emirates, India is undoubt-

Yas Island? Guanaini said, “It’s Ferari World that

land), explained, “We are focusing our attention

edly one of the largest source markets for Yas Is-

has been riding the popularity wave and going

to offer an impetus to the entertainment destina-

land. The tourist attractions in Yas Island are

by the current Indian tourists flow, India is one of

tion as a one-of-a-kind business and leisure

plenty. There is Ferari World, Yas Waterworld,

the three leading global tourist markets for Yas

hotspot close to India. In an attempt to tempt a

Yas Mall, Yas Marina circuit, Yas Beach and Yas

Island.

by TNH DESK

TRAVEL AND HOSPITALITY | JANUARY 2016

INTERNATIONAL

Sharjah aims to attract more tourists from India Sharjah Commerce and Tourism Development Authority (SCTDA) concludes roadshow targeting key cities. Five-day tour covered Delhi, Mumbai, Ahmedabad and Kochi.

Sharjah Commerce and Tourism Development Authority is once again focusing on India as a major future market in which to promote Sharjah’s tourism potential as part of its overseas promotion strategy. The delegation from the emirate held a series of workshops and meetings with decision makers and major travel and tourism companies in the country. The roadshow took place from December 7 to 11 and covered four cities: Ahmedabad, Delhi, Mumbai and Kochi. The delegation led by SCTDA includes representatives from Sharjah’s hospitality and tourism sector, including Sharjah Investment and Development Authority “Shurooq”, Air Arabia, Sharjah Airport Travel Agency, CozmoTravel, Holiday International Hotel, Marbella Resort, Oceanic Hotel, Sheraton Sharjah Beach Resort and Spa, Copthorne Hotel Sharjah, and Ramada Hotel. HE Khalid Jasim Al Midfa, Chairman of SCTDA, said: “Considering that India is one of the biggest markets exporting tourists to Sharjah, SCTDA concluded the promotional tours for this year with the India roadshow. The roadshow focused on promoting the prominent tourism projects coming up in the emirate as well as events

TRAVEL AND HOSPITALITY | JANUARY 2016

and festivals such as Sharjah Water Festival and World Championship Formula 1 Grand Prix and Aqua Bike championships which are set to take place in December this year.” Sharjah has been organising promotional tours throughout the year targeting a range of markets to strengthen the emirate’s leading position as a global tourist destination that attracts visitors from around the world. SCTDA is also aiming to increase the number of tourists each year, especially from major markets such as India. The India tour which began on December 8 with a road show in Ahmedabad, visited Delhi on December 9, and proceeded to Mumbai on December 10. The tour concluded in Kochi on December 11. The emirate of Sharjah attracted more than 135,000 tourists from India in 2014, recording a 23 per cent increase compared to 2013. The UAE has close ties with India and hosts a large number of residents from the Indian community. Sharjah is one of the favourite cities for tourists from India with Air Arabia connecting the emirate with 13 Indian cities through 112 flights a week. by TNH DESK

Event Calendar for Trinidad and Tobago Carnival 2016 published The ultimate guide to experiencing Trinidad and Tobago Carnival has been published online. The Trinidad and Tobago Carnival Calendar 2016 is a comprehensive guide to all the major Carnival parties and other events, which will occur from January 1st to Carnival Sunday, February 7th, 2016. Carnival 2016 promises to be an exciting event, with over 100 events scheduled for the short five week season, prior to Carnival Monday and Tuesday. Trinidad and Tobago Carnival is the largest street festival in the Caribbean. Visitors from all around the world make their way to Trinidad

annually, for the Carnival parties and other events in the lead up to Carnival Monday and Tuesday, when thousands of masqueraders take to the streets for J’ouvert and the parade of the bands. J'Ouvert (from the French 'jour ouvert' or 'day open') is almost ritualistic in its celebration of the darker elements of the island's folklore by TNH DESK and history.

INTERNATIONAL

Israel attracts outbound tourism from Bengaluru Israel is continuing to gain popularity in India, majorly from Bengaluru as an emerging outbound destination. Among the aspirational Indian travellers looking for new places to visit, Israel offers new experiences to engage. Israel continues to gain popularity in India as an emerging outbound destination among the aspirational Indian travellers looking for new places to visit and

new experiences to engage. Israel Ministry of Tourism (IMOT) recently organized a travel trade interaction in Bengaluru as the city has been identified as a key market for leisure and MICE for Israel. The event was graced by the presence of Ambassador Dov Segev-Steinberg, Acting Counsul General, Consulate General of Israel, Bengaluru. The event commenced with a destination presentation followed by an interaction. Top-of-the-line travel professionals from Bengaluru attended and interacted with the IMOT team for understanding the unique offerings and developing new products for Israel. The country has witnessed a notable 12% increase in tourist arrivals from India in January to November 2015 as compared to the same period in 2014. Hassan Madah, Director, IMOT, high-

lighted, “Israel has significant growth from the Indian market. Bengaluru being one of the mature markets in South India, we endeavour to consolidate Israel’s growing popularity in the city. The destination offers tourism aspects to suit the needs of all kind of groups and appeals to the experiential Indian traveller.” Israel offers a gamut of attractions and activities for all age groups. Dead Sea is among the biggest attractions of the counby TNH DESK try.

Atlantis, The Palm offered legendary fireworks and an unforgettable dinner ‘Under the Stars’ in a spectacular setting this New Year Atlantis, The Palm, lit up the sky with a

lection by John Williams. Guests enjoyed an

back drop. A sumptuous dinner was served at

show that exceeded all expectations. The

elegant outdoor dining experience, live enter-

elegant tables, with live cooking stations, bar-

mesmerizing show lasted for 10 minutes and

tainment and awe-inspiring views of the re-

beques, and buffets with a wide array of hot

was synchronized with songs such as Mariah

sort’s impressive fireworks, on a beautiful

and cold luxurious international delicacies.

Carey’s Auld Sand Lyne and an orchestral se-

1.4kilometre beach setting with The Palm as a

by TNH DESK

TRAVEL AND HOSPITALITY | JANUARY 2016

DESTINATION

Famous Destinations for Adventure Vacations in India In recent years, India has appeared as one of the most famous adventure travel destinations in the world. One of the major reasons for it is the availability of large variety of adventure and sports activities at different locations in the country. Right from mighty Himalayan peaks to scenic golden beaches of Goa and from North-eastern region to Western Ghats, India offers an adventurer to find large number of opportunities to try out its strength or have fun. If you are an adventure enthusiast and looking for different experiences then India has a lot to offer for you. In this feature, TnH has listed some of the hottest Indian destinations where you can spend adventurous holidays or weekends and get adrenaline rush experience.

v B ARCHANA SHARMA Y

Kashmir Often called as the heaven on earth, the beautiful Kashmir has some of the best places for adventure activities. The activities majorly include Skiing, Snowboarding, and Ice-skating. One can easily go for adventure skiing in Sonamarg and Gulmarg in Kashmir. Skiing is the major adventure sports attraction of Kashmir along with ice-skating in frozen lakes and pony rides, hiking in the deep lush valleys. Otherwise, the people who wish to just enjoy healthy sport can choose to play golf at the golf-courses, located at different places in Kashmir. Himachal Pradesh The state of Himachal Pradesh features many rivers streaming from Great Himalayas such as Bhagirathi Satluj, Chanderbhaga and Ravi. These rivers are counted as few of the best rivers for white water rafting in India. River rafting is an exhilarating adventurous activity with thrills at every step. The rapidly

TRAVEL AND HOSPITALITY | JANUARY 2016

flowing white water of the rivers offers tremendous opportunities for the challenging adventurous experience. Apart from the river rafting, there are other destinations including Kufri in Shimla, Kullu and Manali, where you can enjoy other sports like, fishing, skiing, hiking and mountaineering. So, you can have many adventure activities in Himachal to choose from. Uttarakhand Uttarakhand is an incredible state that has various destinations to indulge in many adventurous activities. Being located at the peak of Greater Himalaya makes Uttarakhand as one of the best places for climbing and mountaineering activities. Most of the area of Uttarakhand is either covered by forest or snow covered mountains along with rocky hills and beautiful meadows. For mountaineers, the Garhwal and Kumaon region of Uttarakhand offer mountaineering, river-rafting, hiking, and bungee-jumping

(in Rishikesh which is Indiaâ&#x20AC;&#x2122;s highest bungee jump platform of 83 meters) and rock climbing sports in India. While, Auli

DESTINATION

in Uttarakhand, skiing is an exciting destinations. The Valley of Flowers is a popular seasonal trek, where you can see about 300 different varieties of alpine flowers with a mountainous snow capped background. So, if you are a mountain and trekking loving person then do include Uttarakhand in your holiday list. North East India A slice of paradise that is yet untouched and unexplored, the north-east part of India offer exotic adventure experience to the tourists. An adventurer can experience the trekking and adventure caving. Some of the popular Twang Mago Trek, Bomdila Dirang Trek and Se La Nuranang Trek are the few places in the world to offer a wonderful experience of trekking. You can find the various beautiful valleys of Arunachal Pradesh and Nagaland with variety of flora and fauna would be a great experience. There are dense forests, lush green beauty which also provide activities like jungle camping, hiking and other mountain sports. In short, North East India is the place where you can spot the wildlife, visit tribes, climb peaks and enjoy exploring living root bridges and jungles, making this region truly an adventurerâ&#x20AC;&#x2122;s delight! Andaman and Nicobar Islands & Goa The Andaman and Nicobar islands are union territories of India and popular for its sparkling virgin beaches and untouched natural. These small islands are famous for variety of underwater and beach adventure activities. In fact, there is a special Andaman Water Sports Com-

plex which offers all kinds of water sports facilities such as sail boats, Water scooters, Para sailing, Rowing boats, Kayaks, water skiing facilities etc. The Havelock and Ross Island are the most popular places to enjoy water sports. In Goa, the sea beaches are known as best in the world for these water activities as well. Maharashtra The next destination in the list is Maharashtra, which has the Western Ghat hills. These Western Ghats are one of the most ideal adventures sport destination in India. Places like Panchgani, Lonavala, Kamshet and Mahabaleshwar are popular for recreational flying sport especially, Paragliding in India. Rajasthan This fancy land of Raja and Maharajas, the camel back or elephant safari is an amazing adventure experience. Another interesting adventure activity is hot air balloon in the desert state. You can go for camping in the sand dunes near Jaisalmer. Alternatively, Ranthambore National Park is another option to enjoy adventurous wildlife while gaming ses-

sion on jeep and spot tigers, elephants and many other wild animals in their natural habitat. In succinct, some of the adventures sports like scuba diving and snorkeling, hot air ballooning, and paragliding are pretty much popular in different parts of India. You can enjoy skiing and golfing in Kashmir - the Paradise on Earth, white water rafting, skiing, hiking and mountaineering in Himachal Pradesh, rock climbing and seasonal trekking in the Valley of Flowers witnessing variety of alpine flowers with a mountainous snow capped background. On the other hand, the North East India offers you a chance to go for trekking, be familiar to the tribes, and explore the living root bridges and jungles. Maharashtra for sky sports like paragliding, and for water sports and adventure activities, Andaman and Goa is the best place to look for. Last but not the least, Rajasthan- the land of Kings & Forts offers adventurers to enjoy camel back safaris, hot air balloon ride over the state and exploring wild animals in their natural habitat through jeep ride.

TRAVEL AND HOSPITALITY | JANUARY 2016

INTERNATIONAL

Monaco Government Tourist and Convention Bureau conducted annual roadshow in Mumbai & Delhi Monaco Government Tourist & Convention Bureau prime objective has been to carve out a niche market among the Indian travelers and further enhance its positioning as one of the world’s most desirable destinations. India has been an important emerging market for Monaco. Monaco has taken numerous steps to enhance the destination visibility and understanding among the consumers and travel trade. In order to further educate the Indian travel trade, corporates about the destination and facilitate interaction with the delegation from Monaco and private sector, roadshow was organized respectively in Mumbai and Delhi. The objective of the event was to engage luxury travel agents, potential corporate, media and high-end consumers. Further highlighting diversified and high yield products of Monaco among the key industry representatives and consumers. Guy Antognelli, Deputy General Manager, Monaco Government Tourist and Convention Authority said, “India is an important market for us with a prominent increase in the tourist arrivals in day-visitors, room-nights and MICE movements. India is ranked 2nd in the Asian market

after Japan. The roadshow gives us the platform to interact with the right mix of audience looking for newer holiday destinations. Monaco has everything what a well informed high end Indian traveller aspires for. The picturesque views, romantic abundance, and stupendous landscapes, it offers magnificent holiday options for the discerning Indian traveler.” The event saw a cross-section of topline professionals gathered to emphasize new product development and experi-

ences of Monaco. It was a platform to showcase the diversity and offerings to the consumers as well as luxury travel agents. The roadshow provided in-depth information on the destination. Monaco is continuously working to tap consumers directly through different mediums such as print, electronic and online. The ultra premium lifestyle brands, mega yachts, Grand Prix jointly has lured Indians and has become one of the ultimate leisure, Upscale and Luxury by T NH DESK destination.

Indonesia to form venue of 2016 PATA Travel Mart As Jakarta gears up to show off its unlimited potential for MICE tourists at the upcoming PATA Travel Mart, VITO is working tirelessly to catapult Indian MICE tourists and wedding planners. Encouraged by the tremendous success of Travel Agents Association of Shelly Chandok Country-Head, VITO

India’s (TAAI) 62nd Annual Convention

array of strategies to wean away

marts, MICE and wedding fairs across

tourists in the New Year.

the country. At the same time, we

Shelly Chandok, Country-Head, VITO

would step up our interaction with con-

in Bali in 2015, Visit Indonesia Tourism

commented, “We will make our market-

sumers by making our presence in

Office (VITO) is confidently looking

ing strategy more visible in the media

radio, small screen campaigns and in

ahead for the forthcoming PATA Travel

including digital, social, print and elec-

mall promotion. We are stressing on the

Mart in Jakarta in 2016. VITO is work-

tronic media. More number of familiar-

major metros like New Delhi, Mumbai,

ing ceaselessly to position Indonesia as

ization trips for travel trade and

Kolkata and Chennai and the non-met-

a prospective tourist destination for In-

wedding planners are on the anvil. We

ros particularly the tier-II and tier-III

dian travellers and has chalked out an

have a mind to attend significant travel

cities of India to entice tourists.”

TRAVEL AND HOSPITALITY | JANUARY 2016

EVENT WATCH

Bansi Lal Nijhawan’s biography ‘Bansi Lal ka Jahaaz’ launched Nijhawan Group hosted a grand launch of Bansi Lal Nijhawan’s biography ‘Bansi Lal ka Jahaaz’ on 13th December 2015. The founder of Nijhawan Group, BL Nijhawan is popularly known as the father figure of the Indian travel industry. He started his career in 1946 and is today a living legend of the trade. The group today is blessed by his blessings. He has been to many villages in early 70s and 80s and developed many entrepreneurs into travel agents. He founded the group as the GSA for British Airways in 1974. With 69 years in the business he is one of the gurus and by far one of the most respected person in the booming travel business in India. He pioneered the overseas travel industry in Punjab, India from the 50s onwards. BOAC, later known as British Airways was known by an entirely different

name in the Punjab, it was known as Bansilal da Jahaaj! Not surprisingly he is referred to as the Bhishma Pitamah of Travel in the Punjab travel and tourism circles. It was a joyous moment well attended by the entire travel & trade fraternity to salute the founder of Nijhawan Group and a legend of the Indian travel industry.

TRAVEL AND HOSPITALITY | JANUARY 2016

EVENT WATCH

Skal International Delhi Celebrating Christmas, Skal International Delhi recently organised a Xmas Lunch for its members at The Imperial Hotel, New Delhi. The members met each other and exchanged good wishes in the spirit of Christmas. They enjoyed a sumptuous and fun-filled afternoon.

TRAVEL AND HOSPITALITY | JANUARY 2016

INTERNATIONAL

Helena Bay to open New Zealand’s newest luxury destination Helena Bay, New Zealand’s newest exclusive luxury lodge, will welcome its first guests in late 2016. Helena Bay sits amongst the countless inlets, coves and bays that form the unspoiled Tutukaka Coast, on the northeast perimeter of New Zealand’s North Island. National Geographic Traveler magazine ranked this relatively unknown New Zealand gem second-equal on a list of 99 of the World’s Top Rated islands, coastlines and beaches published in 2010. The lodge’s owner and his family travelled to many remote corners of the globe and some of the world’s most beautiful places during their search for a truly special and unique location where they would build their perfect luxury retreat. Eventually at New Zealand’s Helena Bay, they found the place to turn their dreams into reality. While the location is private and secluded, it is easily accessible from Auckland and guests can choose to arrive from

there by helicopter on a scenic 45minute flight or by road with an easy two-and-a-half hour drive via Whangarei. Helena Bay has been designed and created to meet high expectations of comfort and style for those who seek peace, privacy and the opportunity to be close to the unspoiled beauty of nature, whilst enjoying a very sophisticated level of hospitality. The surrounding Northland region was the first part of New Zealand to be settled, by both Maori and Europeans, and the lodge has been inspired by some of New Zealand’s earliest colonial buildings such as nearby Pompallier Mission House in Russell, Waitangi Treaty House and Te Waimate Mission House. The architect, Greg Jones, was asked to create a timeless and classic group of buildings that would readily blend, and become at one, with Helena Bay. Helena Bay will cater for a maximum of 10 guests initially accommodated in Villa

Tourism New Zealand and Thomas Cook turn a training program into a great learning experience A training day was organized by Tourism New Zealand on December 5 in Mumbai for 50 MICE staff from the various branches of Thomas Cook offices all over India. The programme was a part of the joint venture agreement signed by Tourism New Zealand and Thomas Cook to establish a multi-dimensional partnership. This partnership aims to amplify Tourism New Zealand’s offerings in the Business

Events sector. The training programme included ‘Destination Day’, wherein the participants from Thomas Cook and Tourism New Zealand engaged in activities and events based on the destination. This helped in

suites. The property includes 3km of pristine coastline, with four main private beaches and many coves. Guest facilities are generous and include a gym, saunas – including a Turkish sauna, massage and treatment rooms, a 25-metre heated swimming pool, library, three lounge areas, both informal and formal dining areas and an outdoor fire pit. Gourmet cuisine and service will be provided at the high level that guests would expect, with fresh produce gathered daily from the estate’s vegetable gardens and orchards, and meat supplied from the farm. Investment has also been made in many conservation initiatives at Helena Bay, with pest and predator management programmes to encourage the return of pateke, kiwi and mutton birds to the property and a massive re-planting of native trees and plants to enhance the local environment. Helena Bay is scheduled to open in time for New Zealand’s 2016/17 by T NH DESK summer season.

establishing and improving team member awareness, perception and their knowledge of New Zealand. This also generated a deeper affinity to help team members’ position and message New Zealand with clients effectively. Rajeev Kale, President & COO - MICE, Domestic & Sports Holidays, Thomas Cook, Meera Charnalia, Sr. VP – MICE, Thomas Cook and Trish Abrahamson, Managing Director, Naturally New Zealand Holidayswere present for this programme. by TNH DESK

TRAVEL AND HOSPITALITY | JANUARY 2016

NEW APPOINTMENTS

Sanjeev C. Gauns Dessai Director, Department of Tourism, Goa Sanjeev C. Gauns Dessai has taken over as the new Director of the Department of Tourism with effect from December 15, 2015. Dessai will oversee the department’s role in the maintenance of the State’s beach cleanliness, beach safety, tourist policing, master plan and all other tourism policies. Mr. Dessai belongs to the Goa Civil Service cadre and was the Deputy Collector (Revenue), North Goa, before his promotion to (Grade I) Senior Scale and appointment as the new Director of Tourism. Dessai was promoted to Sr. scale of the GCS on November 27, 2015. He was inducted in the GCS Jr. Scale in 2004 and was the Deputy Collector (Revenue), South Goa as well.

Sunil Gupta Chief Executive Ofﬁcer, WelcomHeritage Hotels Sunil Gupta has taken over as the Chief Executive Officer of WelcomHeritage Hotels with effect from December 2015. He brings along an experience of 30 years in the hospitality industry and is associated with ITC Hotels since 1995. He has served at various positions at ITC Hotels in the span of 20 years. For the past 7 years, he was the General Manager at ITC Rajputana, Jaipur and after this rich tenure he has now been appointed as the CEO of WelcomHeritage Hotels.

Parmeet Singh Nayar General Manager, Shangri-La’s - Eros Hotel, New Delhi Parmeet Singh Nayar has been appointed as the new General Manager of Shangri-La’s - Eros Hotel, New Delhi. With a broad spectrum of hospitality experience for over two decades, he has played a crucial role in operations, renovations, re-positioning and assisting in brand augmentation and expansion for many prestigious hotels. Prior to joining Shangri-La’s - Eros Hotel, New Delhi he held the position of General Manager at the Hilton Worldwide and Carlson Rezidor Hotel Group. He paved his way to success by working in reputable hotels such as Marriott Welcome Hotel, The Imperial Hotel, The Taj Mahal hotel and The Oberoi Hotel, New Delhi.

Abdul Nasir Ahmed Shaikh General Manager, Courtyard by Marriott Pune Chakan Nasir Shaikh has recently joined Courtyard by Marriott Pune Chakan as the General Manager. Prior to joining Courtyard by Marriott Chakan Pune, he was the Director of Operations at Renaissance Mumbai Convention Centre where he led the operations teams to drive sales and service to excellence. Known for his excellent leadership skills, innovative thinking and creative approach, Nasir has over 15 years of work experience to his credit. Since his first stint at Le Royal Meridien in 2000 as a Management Trainee, Nasir has worked across various verticals in the hospitality sector with brands like the JW Marriott and Westin among others. Apart for having experience with Indian hotel, Nasir has also worked in international markets like Azerbaijan and Oman. He comes from a thorough hospitality background with a Bachelor’s degree in Hotel Management and Catering Operations.

Prabhakar Singh Director of Sales and Marketing, Novotel Kolkata Hotel & Residences Prabhakar Singh has joined Novotel Kolkata Hotel and Residences, the flagship property of Accor hotels in Eastern India as the Director of Sales and Marketing from November 2015. His previous assignment was at Vivanta by Taj – President, Mumbai as Director of Sales and Marketing. His tenure with Taj Hotels, Resorts and Palaces spans a period of 10 years across 3 geographies in the West, South and North of India with Taj Coromandel, Taj Club House, launching the 100th hotel of Taj Group in India – Vivanta by Taj – Gurgaon, NCR and Vivanta flagship Vivanta by Taj President, Mumbai. He has also worked with The Leela Palaces, Hotels and Resorts in Mumbai prior to his stint with the Taj Group.

TRAVEL AND HOSPITALITY | JANUARY 2016

NEW APPOINTMENTS

Manish Puri General Manager, Six Senses Qing Cheng Mountain in China Manish Puri has been appointed general manager at Six Senses Qing Cheng Mountain which is located at the gateway to the majestic Qing Cheng Mountains. Manish brings a varied experience of 23 years in the hospitality industry. Manish has been part of the Six Senses family since 2008. He began his Six Senses career as general manager with the opening of Evason Maâ&#x20AC;&#x2122;in Hot Springs and Six Senses Spa in the Kingdom of Jordan. This was followed by five years in Thailand where he served as general manager of the award-winning Six Senses Yao Noi. He started his hotel career as a management trainee in the Oberoi School of Hotel Management and worked in various positions in food and beverage with the Oberoi group.

Anil Kumar Director Engineering, The Imperial, New Delhi An astute professional with 22 years of experience, Anil Kumar joins The Imperial, New Delhi as Director of Engineering. He has relevant experience in Design Review, Project Management, Architectural and Interior Finishes of world class style. With his earlier tenure at The Park New Delhi, Uppals Orchid Hotel, Piccadilly Group, Aman Resorts New Delhi, Hilton Group New Delhi along with Globacom Ltd. Nigeria, Kumar has successfully executed these projects with effective leadership and support across all the platforms. An IIM alumni, Anil Kumar is a Social Welfare Activist who immensely cares for nature. He brings to The Imperial his expertise in handling gamut of activities encompassing automation work, handling the preparation of annual maintenance contracts and carrying out Technical Engineering Procedures in line with industry standards.

ABHAY SINGH Director of Food & Beverage, Goa Marriott Resort & Spa Abhay Singh joins the Goa Marriott Resort & Spa as Director of Food & Beverage from November 2015. Abhay started his career in 2008 at The Renaissance Mumbai Hotel and Convention Centre, as F&B Executive. He then joined Courtyard by Marriott, Mumbai, as Assistant Events Manager and later moved to JW Marriott Pune as Events Manager with the pre-opening team. While at JW Marriott, Pune, Abhay also worked as a Front Desk Manager for a period of one year. His next role was as Director of Events at Renaissance Mumbai Hotel & Convention Centre. His most recent assignment was that of Director of Events at JW Marriott, Sahar. Abhay belongs to a family of hospitality professionals and is passionate about being in the industry.

Danish Merchant Executive Sous Chef, Renaissance Mumbai Convention Centre Hotel With an experience of nine magnificent years in the hospitality industry, European Cuisine expert, Danish Merchant has been re-appointed as Executive Sous Chef (Cluster Role) at Renaissance Mumbai Convention Centre Hotel and Lakeside Chalet â&#x20AC;&#x201C; Mumbai, Marriott Executive Apartments. Chef Danish will be responsible to oversee the entire kitchen operation including the alternative restaurants and the crew kitchen by initially monitoring all food preparation, presentation and delivery over the course of the day. Prior to re-joining Renaissance Mumbai Convention Centre Hotel, he was profiled as Sr. Sous Chef at JW Marriott Hotel Mumbai Sahar as a part of the pre-opening team. He was also associated with other prestigious brands like by Taj, Bangalore, The Leela Palace Hotel and Resorts Mumbai, Bangalore, Gurgaon and Kempinski, New Delhi.

Cristian Cabrera Chef de Cuisine for Fratelli Fresh, Renaissance Mumbai Convention Centre Hotel Chef Cristian Cabrera ,known for his forte in Italian cuisine joins Renaissance Mumbai Convention Centre Hotel as Chef de Cuisine atFratelli Fresh, the Italian specialty restaurant at Renaissance Mumbai Convention Centre Hotel. Handsome and charming, Chef Cristian spoils his patrons with the impeccable, classic Italian dishes of exceptional quality. Highly motivated and a skilled professional, Chef Cristian is a native of Chile who developed his love for cooking since childhood. Chef comes with excellent credentials and culinary experience in the industry. Well-known for his authenticity in Italian cuisine, his key responsibilities at Fratelli Fresh includesheading the entire team of Fratelli Fresh and managing the operations of the restaurant while ensuring that the overall duties of the staff are being carried out to the fullest potential.

TRAVEL AND HOSPITALITY | JANUARY 2016

WEDDINGS

HolidayIQ insights: The Wedding Wanderlust Report 2015 HolidayIQ, India's largest travel community and holidays recommendation released The Wedding Wanderlust Report 2015, based on the reviews shared by 12 million travellers from the community.

Most Visited Places for Destination Weddings / Wedding Destinations in India • Andaman and Nicobar Islands • Udaipur • Kerala • Srinagar • Jaipur • Shimla

Hari Nair, Founder and CEO, HolidayIQsaid,“In India, weddings have always been a

for the perfect braggies on social media 6. Bachelor / Bachelorette Holidays – Let

reason to travel. However with destination

your maid/man of honour spoil you rotten

weddings, mini-moons, VFR Shopping and

7. Pre-nupcleanup - A Spa holiday to

other interesting trends catching on, Weddings have emerged as a serious market for travel. Beaches and heritage destinations continue to top the list of preferred destinations however, recently hill-stations are also

lands have emerged as a favourite this year,

• Goa • Jodhpur

8. Mini moon – A quick weekend getaway post the wedding 9. Temple run – travelling with in-laws after the wedding If You're Terrified ofA Big Fat Indian

10 Destinations in India that are Honeymoon Getaways •

Munnar, Kerala

•

Alleppey, Kerala

•

Havelock Island, Andaman

•

Kodaikanal, Tamil Nadu

and Udaipur, Kerala, Jaipur and Goa are

• Spangmik Village, Ladakh

•

Patnitop, Jammu and Kashmir

among the other choices for destination

• Mussoorie, Uttarakhand

•

Kutch, Gujarat

weddings.

• Cherrapunjee, Meghalaya

•

Shillong, Meghalaya

• Dambuk Village, Arunachal Pradesh

•

Shimla

the typically Indian reasons to travel around

• Gulmarg, Jammu & Kashmir

•

Udaipur

weddings were and discovered some fun in-

• Coonoor, Tamil Nadu

•

Goa

sights. There is a reason for the whole family

• Samsing, West Bengal

to travel in the Big Fat Indian Wedding!

• Palolem, Goa

We asked the HolidayIQ community what

Wedding, 8 Places You Can Elope To!

10 Most Luxurious Hotels To Host Big

1. Bae-watch – travelling to see ‘Bae’ (Bride to be) before the wedding 2. Hall-iday – travelling to finalize wed-

8 Gorgeous Locations in India for PreWedding Photoshoots

Fat Indian Weddings • Neemrana Fort Palace, Alwar

ding venue, lovingly referred to as the ‘hall’

•

Havelock Lock, Andaman Island

• Umaid Bhawan Palace, Jodhpur

3. Silk route – the hunt for the perfect

•

Humayun’s Tomb, Delhi

• Devi Garh, Udaipur

elusive silk saree can take you from Benaras

•

Taj Mahal, Agra

• Grand Hyatt, Goa

to Kanchipuram or a myriad places in be-

•

Amber Fort, Jaipur

• Oberoi Amar Vilas, Agra

tween

•

Alleppey, Kerala Backwaters

• Suryagarh, Jaisalmer

•

Lovedale, Ooty

• Taj Falaknuma Palace, Hyderabad

ations to get together and scrounge for the

•

Candolim Beach, Goa

• Munjoh Ocean Resort, Havelock Island

best in wedding finery.

•

Mahabalipuram, Tamil Nadu

• Vivanta by Taj, Bekal

4. Shopoholic Spree – A reason for gener-

5. Romantic Pre-wedding photo shoots -

• Agra

detox before wedding chaos begins

garnering interest as sought after locations for weddings. The Andaman and Nicobar Is-

• Jaisalmer

TRAVEL AND HOSPITALITY | JANUARY 2016

• Bangaram Beach Resort, Lakshadweep