TnH November 2018--final_Layout 1 11/5/2018 12:54 PM Page 1
VFS Global signs visa service contracts with eight more European Governments
Czech Republic witnesses 128% growth in Indian arrivals in the last 3 years
Amazing Thailand: A Golf Paradise I S S U E 0 2 | VO LU M E X | N OV E M B E R 2 0 1 8 | ` 5 0
ADDING VALUE TO INDO ECONOMIC TIES Yannis-Alexis Zepos
Ex Greek Ambassador to India
BITE CORNER
LINGERING CULINARY MEMORIES FROM A BYGONE ERA
34
P A G E
Getting Rejuvenated at Aahana
PA G E S 5 2
DIPLOMAT’S CORNER
GEORGIA: WHERE THE PAST MEETS THE FUTURE
38
P A G E
TnH November 2018--final_Layout 1 11/3/2018 9:23 PM Page 2
TnH November 2018--final_Layout 1 11/3/2018 9:23 PM Page 3
FROM THE EDITOR
Need to strengthen Indo-Greek ties
C
onnected since antiquity, India and Greece share warm and friendly relations at the political and diplomatic level. People-to-people connect and tourism is also growing steadily between the two Countries. Drawing inspiration from their age-old connect, steps are underway to deepen and diversify ties between the two. SRISHTI RAI Editor
A key member of EU, Greece offers myriad opportunities for Indian citizens, and it is time to write new chapters in Indo-Greek relations; to give more wings to the economic ties between the two nations. There is a need to intensify our efforts to deepen Indo-Greek economic ties. As the economy of Greece bounces back, the Country seeks investment from other nations and foreign nationals to further accelerate its growth. Sectors such as the hospitality industry as well as residential and commercial properties in Greece offer huge opportunities for High Net Worth Individuals (HNI) from abroad to invest in. Investment in real estate in Greece is considered one of the most profitable investment forms. Read our cover story 'Adding Value to Indo-Greek economic ties' (page18).
On the tourism front, as per a recent report by the Pacific Asia Travel Association (PATA), international arrivals in the Asia-Pacific destinations have continued to grow better than the global average, in 2017, reaching a record high of more than 646 million arrivals as compared to 2016. (page 14.) Thailand is renowned for being Asia's most popular golfing destination, where golf is being played since 1905. The country is a mustvisit for those who have a passion for this game. In recent years, the Kingdom has heavily invested in the promotion of golf and golf tourism. Our feature 'Amazing Thailand: A Golf Paradise' (page 28) highlights key reasons that make Thailand a great place to visit and play golf. In this issue, our Diplomat Corner (page 38) has featured the interview of Ambassador of Georgia to India, H.E. Mr Archil Dzuliashvili. The Republic of Georgia is an extraordinary tourism destination that offers so many extraordinary attractions to explore; a must-visit destination for Indians.
Have fun while reading!
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 4
Publisher & Editor Srishti Rai Director Bharat S. Rai
38
Managing Editor Prem Kumar
18 COVER STORY Adding value to Indo-Greek economic ties
General Manager - Marketing Prem Sagar premsagar@tnhindia.com (M) +91 99106 81111 marketing@tnhindia.com Art Director Sunny Singh
18
Correspondent (Kolkata) Swaati Chaudhury
06 NEWS VFS Global signs visa service contracts with eight more European Governments 08 NEWS Czech Republic witnesses 128% growth in Indian arrivals in the last 3 years
Accounts Chander Shakher Balodi Administration Executive Sarwat Jahan
30
11 NEWS 47 % Indian women travel solo: British Airways
For any query, write to us at: info@tnhindia.com
www.tnhglobal.com Printed, published and owned by Srishti Rai. Printed at Somsons Printing Works, 1/7, DoctorĂŠs Lane, Gole Market, New Delhi-110001, and published at P-23/90, Connaught Circus, New Delhi 110001; Editor: SRISHTI RAI
28
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 5
14 NEWS International arrivals into Asia Pacific continue to exceed the global average 20 SPOTLIGHT Clarks Inn set to embark on the next phase of growth
34
28 FEATURE Amazing Thailand: A Golf Paradise 30 SPA CORNER Getting Rejuvenated at Aahana 32 NEWS Kerala Tourism ticks all boxes to woo tourists post-floods 34 BITE CORNER Lingering culinary memories from a bygone era
08 38 DIPLOMAT'S CORNER Georgia: Where the past meets the future
11
44
44 AROUND THE WORLD Popular festivals around the world to look for in December 2018 50 NEWS Odisha's Swosti Group to open two new properties in next 4 years
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 6
NEWS
VFS Global signs visa service contracts with eight more European Governments COMPANY WINS CONTRACTS TO PROVIDE ADDITIONAL VISA SERVICES FOR THE FOLLOWING CLIENT GOVERNMENTS: BELGIUM, ESTONIA, GERMANY, HUNGARY, ITALY, LITHUANIA, SLOVENIA, AND THE CZECH REPUBLIC. In August and September 2018, VFS Global signed eight contracts with existing and new client governments, to extend their visa service network.
As per the new contracts, VFS Global will now provide visa services for: • Belgium in Rwanda; • Estonia in China, India, Belarus, Turkey, and Russia; • Germany in China and 13 other countries in South East Asia; • Hungary in India, Belarus, Kazakhstan; • Italy in Bahrain and Ecuador;
6
TRAVEL AND HOSPITALITY | NOVEMBER 2018
Zubin Karkaria Chief Executive Officer, VFS Global Group
• Lithuania in Ukraine; • Slovenia in 13 countries (Australia, Bosnia & Herzegovina, Canada, Iran, Kosovo, Mexico, New Zealand, Serbia, South Korea, Taiwan, UAE, UK, USA); and • The Czech Republic in Vietnam, Mongolia and Uzbekistan VFS Global plans to open an additional 97 Visa Application Centres to meet the requirements of the new contracts and offers applicants a convenient and easy visa application process for these additional countries. The rollout of all new operations is expected to be completed by mid-2019. “VFS Global is grateful for the trust and goodwill the European
member states have placed in us over the years. With the recent renewal / extension of our relationship with eight European governments across multiple regions, we are pleased to offer our high quality visa services to many more visa applicants,” said Zubin Karkaria, Chief Executive Officer, VFS Global Group. Chris Dix, Head – Business Development, VFS Global, said, “This has been a great quarter for VFS Global. Today, VFS Global is the trusted partner of 61 client governments, in large part due to our uncompromising approach to using technology as a key business driver, and constantly innovating so that visa applicants continue to enjoy streamlined and convenient visa services the world over.” VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions worldwide. VFS Global, headquartered in Dubai, UAE, has Swiss parentage and is a portfolio company of EQT, a leading global private equity firm headquartered in Stockholm, Sweden. With 2709 Application Centres, operations in 141 countries across five continents and over 182 million applications processed as on 30 September 2018, VFS Global is now the undisputed leader in this segment of the hospitality industry. by TNH DESK
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 7
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 8
NEWS
H.E. Mr. Milan Hovorka Ambassador of the Czech Republic to India
Czech Republic witnesses 128% growth in Indian arrivals in the last 3 years
Czech Tourism along with the Embassy of the Czech Republic in New Delhi conducted a threecity roadshow in India to promote the unique attractions of Czech Republic.
The Czech Tourist Authority- Czech Tourism along with the Embassy of the Czech Republic in New Delhi, successfully conducted a three-city roadshow in New Delhi, Ahmedabad and Mumbai on the 8th, 9th and 11th of October respectively, to promote the unique attractions that Czech Republic the ‘Land of Stories’ has to offer. Air Arabia, the official airline partner for this event participated, along with various Czech partners. As per the statistics shared by the Czech Republic Authority – Czech Tourism, the destination has witnessed
8
TRAVEL AND HOSPITALITY | NOVEMBER 2018
a significant rise in Indian arrivals over the years having seen a growth of 128% from 2015-2017. In 2017, Czech Republic welcomed 85,680 Indians, a growth of 27% in Indian arrivals over 2016. With growing travel aspirations among Indians across demographics, activities such as wine tourism, spa tourism, pristine nature stays have been driving Indian tourists to the Czech Republic. On the occasion, H.E. Mr. Milan Hovorka, Ambassador of the Czech Republic to India stated “With the Indian economy growing at a pace no one has seen before, the number of people visiting other countries is skyrocketing. And it’s no surprise that the Czech Republic is very high on the list of countries to visit. We’re extremely happy to see this kind of growth and we believe that thanks to the event
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 9
“
NEWS
We’re extremely happy to see this kind of growth and we believe that thanks to the event like this roadshow we’ll be able to connect to the right people to ensure that every holiday in the Czech Republic will be as smooth and well-organised as possible.
“
like this roadshow we’ll be able to connect to the right people to ensure that every holiday in the Czech Republic will be as smooth and well-organised as possible.” Veronika Janečková, Head of International Markets Management, Czech Tourist Authority – Czech Tourism added, “We see India as a promising market; Czech Republic has a lot to offer to the Indian travellers in terms of unexplored destinations and unique experiences. The country hosts a diverse array of natural landscapes that appeal to visitors of every kind – be it architectural lovers or adventure seekers. Through this roadshow, we are able to reach out to new markets and further strengthen our relationship with Indian travel trade partners.” Arzan Khambatta, Head, Czech Tourist Authority – Czech Tourism India, stated, “The roadshow has been an excellent platform for Czech tourism partners to net-
work with Indian agents and tour operators. The Indian tourists in the Czech Republic visit not only the capital city of Prague, but also Karlovy Vary and fairy tale town Český Krumlov which is a favourite spot for honeymooners. As Czech Republic continues to be one of the most favoured destinations, we look forward to welcoming more Indians in years to come.” He further added, “We are promoting the country as a premium destination targeting families, experiential travellers, business tourists, MICE (Meetings, Incentives, Conferences and Exhibitions) honeymooners and leisure travellers.” Several Bollywood movies such as Rockstar and Jab Harry Met Sejal have been shot in the Czech Republic showcasing the natural beauty of the central European country. The Czech Republic, in Central Europe, is a country that's known for over twelve hundred castles, twelve UNESCO World Heritage Sites, thermal spa’s, crystals, glass, native beer and a long history. Apart from Prague, the capital, Czech Republic has picturesque places like Český Krumlov, Plzeň, Karlovy Vary, South Moravian region – Brno and the beautiful cultural Landscape the Lednice – Valtice complex. The local by TNH DESK currency is Czech Korona.
TRAVEL AND HOSPITALITY | NOVEMBER 2018
9
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 10
NEWS
Turkey hosts FAM for Indian wedding planners & agencies
Something’s Bubbling in Paradise by the Small Maldives Island Co Retro-chic resort launches luxury ‘Beach Bubble’ tent – a first for the Maldives. The glamping trend is about to blow up in the Maldives, as the Indian Ocean’s grooviest getaway, Finolhu, unveils a stunning new ‘Beach Bubble’ tent - the first of its kind in the archipelago - on a secluded stretch of its famed Fish & Crab Shack sandbank. Conceived and custom-designed by the crazy cats at Eye In The Sky, the transparent inflatable bubble is a unique, inspiring environment where guests can enjoy an incredible, closer-to-nature experience - without compromising on high-spec design and luxurious by TNH DESK creature comforts.
In an initiative to promote Turkey as a preferred wedding destination for Indian weddings, Turkey Cultural & Tourism board, India, recently organized a familiarization trip for the largest Indian wedding planner agencies from September 26 to October 2, 2018. The selection of the 10 Indian wedding planner agencies was based on the quality of their work as well as their experience in planning weddings abroad. The visit offered the Indian contingent with the opportunity to view and experience Turkey as a unique destination for holding Indian weddings. The weeklong trip had wedding planners travelling to cities of Antalya, Bodrum, Istanbul where they had the opportunity to visit more than 25 hotels & resorts and interact with the representatives of these luxury hospitality chains. In addition, a city tour was also organized in each city where the Indian delegation had the chance to visit some of regions most popuby TNH DESK lar tourist attractions.
Advantages of flying with Thai Airways The premium South-East Asian airline player promises to make flying experience of Senior citizens more memorable. Nearly all outbound flyers know about the flying experience offered by Thai Airways but all are not aware about the latest interesting offerings of the South-East Asian airline. The airline is all set to offer competitive pricing for those looking ahead to fly down to Thailand.
10
TRAVEL AND HOSPITALITY | NOVEMBER 2018
Kris Theerarak General Manager, Thai Airways Kolkata
Kris Theerarak, General Manager, Thai Airways Kolkata informed, “We are working in close association with Tourism Authority of Thai-
land to offer a push to secondary cities of Thailand and transform these cities into major tourist hotspots in order to make our flyers gain novel experience of tourism in Thailand. We are always keeping up with the quality of our in-flight services and products.” In a bid to make the flying experience of Senior citizens memorable, the airline has on offer a plethora of by TNH DESK flyer-friendly services.
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 11
NEWS
47 % INDIAN WOMEN TRAVEL SOLO: BRITISH AIRWAYS British Airways documents the rise of the solo female traveller in the BA Global Solo Travel Study, revealing almost half of women are choosing to travel solo 37 percent Indian travelled solo to Europe and 33 per cent exploring the UAE and Middle East Thailand, Vietnam, Cambodia and Sri Lanka are the most communal places for Indian female solo travellers The feeling of freedom and independence was the biggest motivation to head out alone
Withword on the runway fromBritish Airways’ cabin crew that there had been a rise in the number of independent female passengers, the airline has released the Global Solo Travel Study into the who, what and why of the trend across the world, and to understand whichlocations are the most tempting for true escapism. The BAGlobal Solo Travel Study of almost 9,00018-64-year olds across UK, US, France, India, Germany, Italy, Brazil and China found that over 50 per cent of women have taken a holiday by themselves, with75per cent of women planning a solo trip in the next few years. Almost 47 percent of Indian women said that they have travelled alone, for atleast 2 – 5 times and 30 percent of Indian travellers intend to travel in the next 2-3 months. Maximum number of solo travellers
in India are between the age of 18 – 25. According to the survey, Indian travellers hopped/skipped continents the most with 37 percent have travelled solo to Europe and 33 per cent exploring the UAE and Middle East. The British Airways Solo Travel Study also discovered the reasons why passengers were choosing to head out alone. More than half of our global respondents (55 per cent) chose to travel alone due to the feeling of freedom and independence, being able to choose your destination, what you eat and what you do. Holidaymakers from India are the most open, with over 50 per cent also prioritising meeting new people and having unique experiences. Travel blogger and organiser of solo travel trips for single female travellers, Zanna Van Dijk, comments, “It is undoubtable that modern travel has changed. What
women are looking for with time to themselves is to explore, discover and uncover. We are no longer bound by traditional family holiday concepts or stigma around heading out alone. I organise trips for solo travellers who are looking to push themselves. Meet like-minded individuals that they wouldn’t otherwise. I love nothing more than heading to Kenya, Thailand and Bali where travel is easy and yet there is still so much to be explored.” The most adventurous? Italy 63 per cent of women aged 18-65 have explored another country alone, followed by Germany at 60 per cent. The least inclined to venture overseas with only 16 per cent, were women from the US. However, this looks to change with 62 per cent currently planning their getaway in by TNH DESK the next few years.
TRAVEL AND HOSPITALITY | NOVEMBER 2018
11
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 12
NEWS
DOUBLETREE BY HILTON OPENS IN GOA - PANAJI Hilton continues to expand its footprint in India. Hilton expanded its footprint in the country by launching DoubleTree by Hilton in Goa - Panaji. This launch marks Hilton’s18th property in India. A unit of Goldfinch Hotels (part of MRG Group) and managed by Hilton, the 160-room hotel, reiteratesHilton’saim todoubleits presence in the country over the next few years. Speaking on this launch, Navjit Ahluwalia, Senior Vice President and Country Head, Hilton India, said, “Goa is a popular leisure destination for travelers from across the world. We are delighted to expand our presence here with our new DoubleTree by Hilton in Goa - Panaji. This property has a number of standout amenities that could offer all our guests unmatched experiences.We are committed to India for the longterm and will continue to make significant investments to expand our presence and further enrich our operational and management capabilities.” K. Prakash Shetty, Chairman, MRG Group, says, “This resort is testimony to my vision to bring world class hospitality to Goa by partnering with Hilton. I am extremely happy to launchmy resort in Panaji under our hospitality arm – Goldfinch Hotels. We haveaugmented a number of products and services acrossthe property to deliver bespoke guestexperiences to cater to the by TNH DESK needs of global citizens.”
5TH EDITION OF MPTM HELD IN BHOPAL Madhya Pradesh Tourism Board (MPTB) enlightened the Indian travel fraternity with its fifth edition of Madhya Pradesh Travel Mart (MPTM) from 5th – 7th October 2018 at hotel Lake view in Bhopal. The grand event brought together national and international travel trade professionals under one roof providing multiple opportunities to tap the evergrowing market. The objective of this event is to strengthen Madhya Pradesh as a worldclass destination for Wildlife, Nature, Heritage, Pilgrimage, Adventure & MICE, the opportunity to meet, network, and share expertise with professionals who want to learn about various products and add more to the increasing footfall. The exhibition witnessed over 200 national and international buyers from 28+ countries like Europe, Southeast Asia, Middle East, US, Australia, South Africa, Malaysia, China and France etc. About 125+ representatives from distinct Indian markets including heritage hotels, conference venues, tour operators and travel enthusiasts who are willing to travel to Madhya Pradesh. Additionally, the twoday long exhibition was attended by media personalities from different media genres international as well as from National. by TNH DESK
12
TRAVEL AND HOSPITALITY | NOVEMBER 2018
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 13
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 14
NEWS
International arrivals into Asia Pacific continue to exceed the global average
Foreign arrivals into Asia Pacific destinations continued to grow better than the global average in 2017, reaching a record high of more than 646 million arrivals relative to 2016. According to the Annual Travel Monitor 2018 Final Edition (ATM) released by the Pacific Asia Travel Association (PATA) today, international visitor arrivals (IVAs) into 47 destinations in Asia Pacific covered in this report increased by 5.7 percent and added close to 35 million additional arrivals to the collective foreign inbound count into Asia Pacific in 2017. In percentage increase terms between 2016 and 2017, the Pacific had the strongest annual increase at 5.9% year-on-year, followed by the Americas at 5.8%, while Asia kept pace with the Asia Pacific average of 5.7%. By annual increase in the absolute volume of foreign arrivals however, these positions were reversed with Asia receiving close to 25 million additional foreign arrivals between 2016 and 2017, followed by the Americas with a gain of almost 8.6 million and the Pacific with around 1.4 million additional foreign arrivals received over that period. Within the Americas, Central America showed the strongest incremental increase in foreign arrivals between
14
TRAVEL AND HOSPITALITY | NOVEMBER 2018
2016 and 2017, capturing 50.5% of the 8.577 million increase into the Americas over that period. Across Asia it was Southeast and West Asia that each captured the largest proportion of additional foreign arrivals into Asia between 2016 and 2017. While in the Pacific, Oceania received more than half of the additional foreign arrivals into the region, followed by Polynesia. At the individual Asia Pacific destination level, top five destinations with the strongest annual percentage growth rates in 2017 are Vietnam (ranked 1st, growth: 30.5%), Turkey (ranked 2nd, growth: 27.8%), Nepal ( ranked 3rd, growth: 24.9 %), Colombia ( ranked 4th, growth: 24.7%) and Northern Marianas (ranked 5th, growth: 24.3%). All told more than 40% of the 47 destinations covered in this report had annual growth rates in excess of 10%; another 28% had annual growth rates in excess of five percent. Of the destinations covered in this report, more than a quarter had annual volume increases of more than
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 15
NEWS
one million each, while close to 15% had between half a million and one million apiece. The strong collective performance of Asia Pacific destinations in 2017 appears to be continuing into 2018 as well. As Dr. Mario Hardy, the CEO of PATA pointed out, “Early results for 2018 show a collective annual increase in foreign arrivals into Asia Pacific destinations of 8.7%, adding more than 25 million additional arrivals to the total inbound count during the first periods of 2018 relative to the same period of last year.�
Thirty-six Asia Pacific destinations had released yearto-date 2018 data on foreign arrivals at the time of preparing the Annual Tourism Monitor for 2018 and these are covered in some detail through the body of the report. The strongest early performances are seen in a number of destinations including Colombia, Turkey, Vietnam, Japan and Sri Lanka. Furthermore, one quarter of these destinations had already posted volume increases of more
TRAVEL AND HOSPITALITY | NOVEMBER 2018
15
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 16
NEWS
than one million foreign arrivals in early 2018, relative to the same periods of 2017. Included amongst these are Turkey, Hong Kong SAR, Thailand, Japan and Vietnam. “In general terms, the volume of foreign arrivals into most Asia Pacific destinations now needs to be managed in terms of distribution across the destination, especially with growth rates remaining relatively high,” adds Dr. Hardy. “This includes shifting our focus from just the volume of arrivals to other performance metrics including length of stay and yield as primary indicators, along with developing a better and deeper understanding impacts of tourism on the environment and society at all levels, especially if we as a responsible economic sector wish to remain sustainable and therefore viable into the future.”
“It is not only the international travel flows that have an impact either. The domestic demand for new travel experiences is gathering momentum in many destinations as well, and when coupled with international visitor flows, that creates a very powerful dynamic. It is incumbent on us all to ensure that we can properly harness and manage that power or else risk losing those very attributes that drive visitor interest in the first place.”
Lufthansa’s India-Frankfurt flight now connects to Austin
● The new route will enhance connectivity for Indians between Frankfurt and Austin ● Flights on Frankfurt – Austin route to commence on May 3rd ● Austin is third Lufthansa gateway in Texas
16
TRAVEL AND HOSPITALITY | NOVEMBER 2018
● Five weekly frequencies planned with Airbus A330-300 aircraft in three class cabin configuration Great news for Indians travelling to and from Austin! Europe’s leading airline, Lufthansa, is
by TNH DESK
launching a new direct flight from Frankfurt to Austin, Texas. Commencing on May 3rd, 2019, Lufthansa will offer five weekly flights from Frankfurt Airport to Austin – Bergstrom International by TNH DESK Airport.
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 17
NEWS
Travelport and Jet Airways sign new long-term supplier agreement Travelport recently announced a renewed and long-term partnership with India’s Jet Airways. The airline has signed a long-term supplier agreement with Travelportthat will be effective from April 2019and enable online and offline travel agencies around the world to shop, book and manage itineraries for leisure and business travellers using the airline’s extensive network by TNH DESK and codeshare alliances.
THE FERN LEO BEACH RESORT OPENS IN MADHAVPUR, GUJARAT
The Fern Hotels & Resorts, India's leading environmentally sensitive hotel chain announces the opening of The Fern Leo Beach Resort, Madhavpur, Gujarat. This is the only beach resort at Madhavpur beach. THE FERN
LEO BEACH RESORT is a mid-scale resort located at Madhavpur beach. Ideal for a beach holiday, the resort offers ten cottages with the highest level of comfort and chic interiors. by TNH DESK
Kolkata gets a boost to emerge as global MICE centre With the aim to showcase Kolkata as a major MICE hub, the national body of ICPB organized the prestigious conclave and launched its first chapter in Kolkata. In a first of its kind, India Convention Promotion Bureau (IPB) set up under the aegis of the Union Ministry of Tourism, recently hosted its flagship event- 11th Conventions India Conclave in Kolkata. Supported by Indian Chamber of Commerce and the department of tourism, West Bengal, the conclave was held at Biswa Bangla Convention Centre from August 29 to 31. The conclave themed – “Scaling new heights- Building for the future” marked the presence of around 300 global and national delegates. There were representations from as many as 16 global destina-
tions. According to Chander Mansharamani, Vice Chairman, ICPB, “The global MICE market supports more than 4 lakh events. The Indian MICE market occupies the 5th slot in Asia and ranks 25th in the world. The North-eastern zone forms a significant
MICE destination. Being the hub of a number of global and domestic groups, Kolkata can serve as a prominent MICE destination. In an attempt to offer a major push to not only Kolkata but the entire eastern region, the conclave is being held.” by TNH DESK
TRAVEL AND HOSPITALITY | NOVEMBER 2018
17
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 18
COVER STORY
Adding value to Indo-Greek economic ties Yannis-Alexis Zepos Ex Greek Ambassador to India
GREECE OFFERS IMMENSE OPPORTUNITIES FOR INDIAN CITIZENS TO INVEST THERE, ESPECIALLY IN THE REAL ESTATE SECTOR, AND THIS IS THE BEST TIME TO CAPITALIZE ON THESE.
v B PREM KUMAR Y
I
ndia and Greece have had a very long history of bilateral relations and cooperation that continue to flourish in this modern era. Immediately after India's Independence in 1947, both countries established diplomatic ties. India opened its Embassy in Greece in March 1978. The two countries share many modern values such as democracy, liberty, equality and justice and work together to promote peace and development in the world. Speaking about the similarity found between the two countries, Mr. Yannis-Alexis Zepos, Ex-Ambassador of Greece to India, said that both countries represent ancient civilizations and cultures, and have been connected since ancient times. He added that the two nations share a historical bonding and respect each other’s cultures as well as civilizations. Both countries have a common stand on many international issues such as reforms in the United Nations (UN). Greece has been very supportive of India’s interest on the global forums. The bilateral ties between the two have only deepened over the last 68 years after India became a sovereign democratic republic.
18
TRAVEL AND HOSPITALITY | NOVEMBER 2018
While the political and diplomatic ties are very strong, there is huge scope for deepening economic and commercial ties between the two countries. Both countries are keen to enhance their commercial and investment relations. Greece and India have signed a number of MoUs in recent years to enhance bilateral commercial engagements between the two Countries in areas such as agriculture, tourism, shipping, infrastructure, IT, etc. A few Indian companies have a good presence in Greece while a few Greek companies also have their operations in India. President of India, Ram Nath Kovind, during his bilateral visit to Greece in June this year, has said that immense potential exists for cooperation between the two Countries in sectors like infrastructure, supply chain, energy, handicrafts and services. "Indian Businessmen and investors should avail business and investment opportunities present in Greece, especially in the real estate sector," said Zepos. The Government of Greece offers many incentives to foreign nationals to attract them to invest in its country. Greece, a liberal and open market economy, is an
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 19
COVER STORY
While the political and diplomatic ties between India and Greece are very strong, there is huge scope for deepening economic and commercial ties between the two countries.
ideal place to do business and is emerging a preferred investment destination. A key member of the European Union, the Country offers immense opportunities to Indians for doing business and making investments. Besides having a business-friendly administration and taxation regime, Greece is also known for its impeccable safety and security record. The country has a zero crime rate. The newly founded Company GRECO-INDUS is working extensively to enhance commercial, economic and educational ties between the two Countries. GRECO-INDUS is working to facilitate Indian investment in Greece, especially in the real estate sector under the Golden Visa programme. The Company plans to have a tourism & Hospitality wing which will be tying up with travel firms, budget/boutique hotels, resorts, etc. in Greece for the best rates and services for Indians, Nepalese and Sri Lankan travellers. It also plans to set up a Student Counselling division to explain the Greek education system to Indian students and inform them about schools, colleges, universities and other educational institutes in Greece.
TRAVEL AND HOSPITALITY | NOVEMBER 2018
19
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 20
SPOTLIGHT
Clarks Inn set to embark on the next phase of growth HAVING MADE A REMARKABLE JOURNEY OF 12 YEARS, CLARKS INN GROUP OF HOTELS IS ON THE THRESHOLD OF EMBARKING ON A NEW PHASE OF GROWTH UNDER THE LEADERSHIP OF ITS PRESIDENT & CO-FOUNDER SN SRIVASTAVA.
vB
Y
PREM KUMAR
India's fastest growing hotel management company, Clarks Inn Group of Hotels is all set to reach another milestone in its journey of 12 years. The company looks all set to achieve its overall target of 100 hotel portfolio, including both operational and under development, by the end of this year. "2018's month of December is going to be a landmark month for us as we will complete 100 properties by that month," said SN Srivastava. Currently, the company has a portfolio of about 90 hotels across India that includes 50 operational and 40 under-construction properties. Clarks Inn had launched its first property, Clarks Inn Pacific Mall, Ghaziabad, in 2006, and in the very first year of its operation, the property was a huge success. Since then there has been no looking back for the company. The first property still remains the flagship hotel of the group. Reflecting on the tremendous growth that the company has witnessed since its inception 12 years ago, Srivastava views the Clarks Inn’s story building up primarily in two stages. In the first phase (2006 to 2012), marked by start-up challenges and not to forget the financial crisis that hit the industry hard,
20
TRAVEL AND HOSPITALITY | NOVEMBER 2018
SN Srivastava President, Clarks Inn Group of Hotels
"We will grow at a higher rate in the next phase as compared to our earlier phases. Starting from 2019, the next phase will be of three years, in which we aim to add 100 properties in our portfolio, thus having a portfolio of 200 properties by 2021." it was all about laying a solid foundation and letting the industry know of its intent and purpose. In the second phase, since 2013, the company has witnessed a period of rapid growth adding sometimes as many as 20 properties in a year. Speaking about the challenges of the initial years, Srivastava said,
"The first phase of our journey was somewhat challenging because when we entered the industry we had no prior experience of managing hotels and had no capital to invest. We entered the business and made a success out of it without making any initial capital investment." He added, "It was also the period of global financial crisis that had gripped the most parts of the world including the emerging markets like India and many national and international hotel brands had shelved their Indian expansion plans. Amid all these challenges, we established ourselves and expanded our footprint with sheer determination, discretion and perseverance." In the first phase, the group had opened 15-16 properties and built a strong culture of hotel management, whereas the second phase witnessed a transformational growth with the company adding 15-20 properties each year between 2013 and 2018. The second phase was also marked by increased standardization and improved compliance with SOPs. On the back of the strong foundation laid in the first phase and the second phase, Clarks Inn will embark on the next ambitious phase of its growth, with a resolve to grow at a much faster rate. "We will grow at a higher rate in the next phase as compared to our earlier phases. Starting from 2019, the next phase will be of three years, in which we aim to add 100 properties in our portfolio, thus having a portfolio of 200 properties by 2021. These would include 100 plus operational properties besides under-construction ones," said Srivastava. "We are ready for our next phase of the growth that would be
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 21
SPOTLIGHT
Divine Clarks Inn Suites, Kurukshetra, Haryana
more transformative,� he further said. Besides speedy growth, the next phase will also focus on the upgradation of the Clarks Inn brands. That process is already on, with new upcoming properties of the company being larger in size, having more spacious rooms equipped with modern features, and larger meeting and banqueting spaces. "Making a clear distinction from the last two phases, in the next phase, most of our upcoming properties will be bigger in size with upgraded amenities and services including facilities like spa, gym, swimming pool, etc.," said Srivastava. Upcoming properties of the group will be more equipped to cater to MICE and social segments with their enhanced meeting and banqueting facilities. "We see immense potential in MICE and social segments. To tap these segments in a big way, our new properties will have bigger meeting and banqueting space facilities. In 2019 we will come up with at least three convention centres in our hotels, the size of each convention centre will be 20 thousand sq. ft.," stated
QUICK FACTS:
Current portfolio: 90 hotels, including 50 in operation Clarks Inn’s overall portfolio to reach 100 hotels by Dec 2018 Clarks Inn aims a portfolio of 200 properties by 2021 New brands in the pipeline Overseas expansion on the card
Srivastava. Talking about the growth of its brand portfolio, Srivastava said, "When we founded our company in 2006 we had started with just one brand: Clarks Inn. Gradually as we grew, we recognized the need for more brands, therefore, we came up with new brands. We launched Clarks Inn Suite and later Clarks Exotica for big hotels. To meet the demand for five-star brands, we came up with Clarks Premium. We
SOPs Compliance A key feature of the Clarks Inn brand has been the emphasis on the implementation of Standard Operating Procedures (SOPs); especially in the last couple of years, the group has become very strict in enforcing its SOPs. The group has achieved more than 60 % compliance of its SOPs, which is a remarkable feat because while every hotel brand has its own set of SOPs, their implementation is lacklustre. "The compliance of the SOPs has made sure that our hotels always maintain a high standard of the guest services. Going ahead, we will continue to upgrade our SOPs and increase their compliance rate," said Srivastava. "We have come a long way from the time we had to plead for a property. Now we sign properties on our own terms without compromising with our brand standards and SOPs" he added.
have signed three hotels under Clarks Premier brand. Today we have five hotel brands. Besides, we also have Clarks Residency brand for service apartments. We will soon launch another brand, Clarks Heritage." Mainly a budget and mid-market hotel chain, the company in the next phase will also open five-star hotels. Going ahead, the group also plans to go global by opening properties abroad. Negations to open hotels in Sri Lanka, Nepal and a few other countries are already underway. Clarks Inn recently opened a representative office in the Netherlands to attract inbound business from Europe.
TRAVEL AND HOSPITALITY | NOVEMBER 2018
21
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 22
NEWS
Land of diverse culture The ongoing convention centre of Bihar government is set to offer a major boost to the tourism potential of the ancient, cultural land that is a potpourri of diverse faith. Bihar, the birth place of Lord Buddha and the land of diverse faith has a plethora of attractions for travellers. Be it Pawapuri and Bhagalpur for Jains or Maner Sharif Dargah in Patna for Sufis, pilgrims are spoilt for choice. Pramod Kumar, Minister, Department of Tourism, Bihar commented, “Bihar is the land of attaining Moksha or salvation
for several faiths. Of late, we have observed the 350th birth anniversary of Guru Govind Singh. The revered Chhat festival is devoted to the Sun God and attracts pilgrims from far and near. The maiden call for India’s freedom struggle during the Satyagraha movement was at Champaran. The devouts visit Ayodhya to have glimpses of the shrines of Lord Rama while Sitamarhi in Bihar is considered the birth place of Goddess Sita.” In order to facilitate the growth of tourists, the state needs to spruce up its communication faby TNH DESK cilities.
Stepping up the pace of MICE & wedding travel The land of feni, food and fiesta has been flying under the radar as a prime MICE and wedding destination with best state-of-theart facilities. In an effort to keep the bygone Portuguese culture of Goa alive, the deMenino D’Souza Director, Department of Tourism, Government of Goa partment of tourism, Goa hosts a three-day fest, post-Easter vacation themed “Spirit of God” every year. The event highlights Goan music, delectable cuisine, feni and heritage quarters of the land. According to Menino D’Souza, Director, Department of Tourism, Government of Goa, “Goa has been a traditional hotspot for travellers and has now emerged as the best wedding destination with lilting music and perfect ambience including sun, sea by TNH DESK and sand.”
22
TRAVEL AND HOSPITALITY | NOVEMBER 2018
Bengal soars high with puja attraction The department of tourism, West Bengal has set the ball rolling with its latest projectAtithi Bandhu. The state of West Bengal is blessed with a diverse landscape ranging from Atri Bhattacharya Principal Secretary, department of tourism, West Bengal the snow-capped Himalayas in the north to the Bay of Bengal in the south and tourism in the state has gained momentum. Atri Bhattacharya, Principal Secretary, department of tourism, West Bengal said, “Kolkata has great archaeological significance and tourism has long been one of the major industries. It is the only state in India to have by TNH DESK the Himalayas and the Bay of Bengal.”
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 23
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 24
NEWS
ABU DHABI HOSTS TAFI CONVENTION 12th Annual Convention of Travel Agents Federation of India was successfully held from September 25 to 27 at the Iconic Emirates Palace Hotel in Abu Dhabi, the Capital of the UAE. The Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) hosted the Travel Agents Federation of India’s (TAFI) annual convention at Emirates Palace hotel from September 25th to 27th. The 12th edition of the event gathered
together key decision-makers from the Indian tourism industry to exchange knowledge and help members navigate this ever-evolving business environment. Choosing Abu Dhabi as the official host destination for this annual convention underlines the Emirate’s expanding reputation as a leading destination for hosting business events. Themed “Innovation – Transform – Disrupt – Redefining the Offline Travel World”, the event
brought together industry professionals from across the globe to discuss the impact of the digital world on the travel and tourism sectors. H.E. Saif Saeed Ghobash Undersecretary DCT, HE Sultan Al Mutawa Al Dhaheri, Executive Director DCT, H.E. Navdeep Singh Suri, Ambassador of India to the UAE were present during the Inauguration ceremony along with delegates from Travel Agents Federation by TNH DESK of India.
OYO expands its international presence, sets its foot in the United Arab Emirates ● OYO Hotels, South Asia’s largest and world’s fastest growing hotel chain, announces formal entry into the United Arab Emirates ● By 2020, OYO plans to host guests in over 12,000 rooms, 150 Hotels and all 7 Emirates, across United Arab Emirates ● OYO commits to creating 4000+ direct and indirect jobs in the UAE by the end of 2019 OYO Hotels, South Asia’s largest and world’s fastest growing hospitality chain, has launched its operations in the United Arab Emirates. With a
24
TRAVEL AND HOSPITALITY | NOVEMBER 2018
string of over ten full-inventory - franchised and operated hotels and over 1100 rooms in 3 Emirates - Dubai, Sharjah and Fujairah, in the UAE, OYO Hotels is ready to offer the benefits of its full-stack technology led
hospitality model to hoteliers across the country, with room rates starting 150 dirhams. OYO plans to host guests in over 12,000 rooms, 150 Hotels and all 7 Emirates, across United Arab Emirates, by 2020. According to data from Dubai Corporation of Tourism & Commerce Marketing (Dubai Tourism), overall, Dubai hotel room supply is set to reach 132,000 by TNH DESK by the end of 2019.
TnH November 2018--final_Layout 1 11/3/2018 9:24 PM Page 25
NEWS
5th edition of TOFTigers Wildlife Tourism Awards held in New Delhi On the United Nations’ World Tourism Day this year, 27th September 2018, TOFTigers, in association with Sanctuary Nature Foundation, celebrated and rewarded those leading from the front in sustainable eco-tourism initiatives in India and Nepal. Inclusive Conservation – People and Wildlife was the chosen theme for the 5thedition of the TOFTigers Wildlife Tourism Awards held at the British High Commissioner’s Residence in New Delhi. The well-attended gala dinner highlighted the efforts of individuals, businesses, service providers and community enterprises in the nature tourism sector – those who are pioneering new ways to support and inspire wildlife conservation, engage local communities and help the restoration of wildlife habitats through their vision, drive and actions. A recent study initiated by TOFTigers and BAAVAN on The Value of Wildlife Tourism around Ranthambhore Tiger Reserve in Rajasthan for Wildlife Conservation and Local Communities was also released during the event.
The Winners and Runners Up for 2018:
1) Wildlife Tourism Related Community Initiative of the Year 2018 WINNER: Jatayu Vulture Restaurant, Nepal RUNNER UP: Tora Eco Resort &Life Experience Centre, Sundarbans, West Bengal 2) The Billy Arjan Singh Memorial Award Wildlife Guide of the Year 2018 WINNER: Ramkali Dhurway, Kanha Tiger Reserve, Madhya Pradesh RUNNER UP: Ramrao Sakharam Nehare, Tadoba Andhari Tiger Reserve, Maharashtra 3)Wildlife and Tourism Award of the Year 2018 WINNER: Snow Leopard Conservancy India Trust, Ladakh Runner up: Terra Conscious, Goa
4)Lodge Naturalist of the Year 2018 WINNER: Siddarth Biniwale, Reni Pani Jungle Lodge, Satpura Tiger reserve, MP RUNNER UP: Uday Patel, Courtyard House, Kanha Tiger Reserve, Madhya Pradesh
5)The John Wakefield Memorial Award for Most inspirational Eco lodge of the Year 2018 JOINT WINNERS: Khem Villas, Ranthambhore Tiger Reserve, Rajasthan and Tiger Tops Tharu Lodge, Chitwan National Park, Nepal RUNNER UP: Dhole’s Den, Bandipur National Park, Karnataka 6)Upand Coming Excellence in Nature Award 2018 WINNER: Red Earth Resort, Kabini, Karnataka RUNNER UP: Flame of the Forest Safari Lodge, Kanha Tiger Reserve, Madhya Pradesh 7) International Tour Operator Of The Year 2018 WINNER: All for Nature, Netherlands RUNNERS UP: Greaves Travel, UK & Natural World Safaris, UK
by TNH DESK
UNWTO: Creating Smart Cities for Innovative Tourism Experiences The UNWTO Conference on City Breaks: Creating Innovative Tourism Experiences (15-16 October 2018) concluded recently in Valladolid, Spain. The conference gave a call for cities to become smart tourism destinations, where tourism governance and the digital economy mesh together to offer travellers diverse and authentic experiences. The UNWTO Confer-
ence on City Breaks brought together tourism leaders from the public and private sectors to analyse how to respond to the growing trend of city breaks as leisure experiences. They concluded that public-private partnerships, the inclusion of local communities and the creation of smart destinations are crucial for urban destinations to gain the knowledge and define the policies they need in order
to respond to the new demands of hyper-connected and hyper-informed tourists. “We must understand the evolution of tourists towards greater sustainability and inclusiveness, using new technological tools,” said Jaime Cabal, Deputy Secretary-General of by TNH DESK the UNWTO.
TRAVEL AND HOSPITALITY | NOVEMBER 2018
25
TnH November 2018--final_Layout 1 11/3/2018 9:25 PM Page 26
NEWS
Etihad Airways to increase frequency to London for the festive season ‘Frankly Philadelphia’ marks new era for Philadelphia’s brand “A city that speaks for itself”. That’s the mantra of a new campaign to promote Philadelphia and all of the things that have made it a dynamic destination for meetings, conventions, events and overseas visitors. Presented by the Philadelphia Convention and Visitors Bureau, Frankly Philadelphia is unabashed about the city’s current moment. by TNH DESK
Etihad Airways to add a 4th daily Abu Dhabi to London service during winter peak. Effective 15 December 2018 - 13 January 2019, Etihad Airways will increase its flights from Abu Dhabi to London Heathrow, from three to four daily services, to meet peak demand this festive season. The flights will be operated by a two-class Boeing 787-9, featuring 28 Business Studios and 271 Economy Smart Seats. James Harrison, General Manager for Etihad Airways in the United Kingdom and Ireland, said: “We are thrilled to announce more flights to by TNH DESK London over the festive period.
MANDARIN ORIENTAL’S FIRST HOTEL IN BEIJING TO OPEN THIS WINTER Mandarin Oriental Wangfujing, located in the heart of historic Beijing, with spectacular roof-terrace views of the Forbidden City, will open its doors in early 2019, the first Mandarin Oriental property in China’s capital.It will be positioned as the city’s most luxurious boutique hotel and will feature the Group’s core pillars of chic design and architecture, exceptional dining facilities and a Spa at Mandarin Oriental, offering the latest wellness and beauty facilities. Above all, guests will be treated to the exceptional levels of legendary service for which Mandarin Oriental is renowned. The hotel takes its name from the lively Wang-
26
TRAVEL AND HOSPITALITY | NOVEMBER 2018
fujing district in which it is located and is seamlessly connected to WF CENTRAL, Hongkong Land's leading premium lifestyle retail destination with a dynamic mix of over 130 tenants including 20 brands debuting in Beijing or China. The hotel is just minutes from Tiananmen Square and the Forbidden City, within easy reach of the CBD and by TNH DESK financial district.
TnH November 2018--final_Layout 1 11/3/2018 9:25 PM Page 27
TnH November 2018--final_Layout 1 11/3/2018 9:25 PM Page 28
FEATURE
Amazing Thailand: A Golf Paradise Thailand is renowned for being Asia’s most popular golfing destination, where the game is being played since 1905. The country is a must-visit for those who have a passion for golf.
O
ne of the world’s leading tourism destinations, Thailand is a land of secrets and surprises for everyone to discover and enjoy. Visitors who love challenging, adventurous outdoor activities will find much to satisfy their desires here, and if golf is high on your list, then it is definitely for you. Golf has been played in
28
TRAVEL AND HOSPITALITY | NOVEMBER 2018
Thailand for almost a century with golf being played at the Royal Bangkok Sports Club as early as 1905. Over the years Thailand has greeted millions of tourists to experience the beautiful scenery as well as welcomed golfers from around the world to tee-off as swing on the superb courses nationwide. Mr. Tanes
Petsuwan, TAT Deputy Governor for Marketing Communications said, “Thailand excels at delivering a complete golf experience. Not only the diversity of courses and standardised amenities, but also unique local experiences makes Thailand competitive on both a regional and global level.”
TnH November 2018--final_Layout 1 11/3/2018 9:25 PM Page 29
FEATURE
Golf Events in Thailand:
- Amazing Phetchaburi Weeding Golf 2018 - April - July - Pattaya Golf FestivalMarch – April - Chiang Mai Golf Festival May – June - Hua Hin Golf Festival August – September - Lady Golf Challenge - August - Thailand Golf Travel - July Golf Destination in Thailand - Khao Yai - Pattaya - Chiang Mai - Phuket - Hua Hin - Bangkok and Around
9 reasons why Thailand is a great place to visit and play golf: 1. Affordable: Thailand provides tremendous value in all the areas that really matter to visiting golfers. From a wide range of hotel accommodation and golf to shopping in local markets or high-class department stores to the wealth of dining options and nightlife. 2. The Weather: In the cool sea-
son from November to February, the Thai climate is without any peers, Light breezes, constant sunshine and great conditions for a golfing holiday. 3. The Courses: The Golf itself is the main reason golf enthusiasts travel to a premier golf destination designed and developed by internationally- recognized course architects. 4. The Locations: Even a golf course architect will tell you that ultimately it’s the landscape that makes a golf course attractive, challenging and memorable, From the bustling capital city of Bangkok to the beautiful mountainous countryside of Chiang Mai and Chiang Rai, From Stunning beaches in Phuket to Ko Samui to the bright lights and amazing nightlife of Pattaya, from the quieter seaside town of Hua Hin, to the waterfalls and stunning scenery of Khao Yai, Thailand has an amazing assortment of golf courses. 5. The Caddies: This is a unique and truly memorable part of playing golf in Thailand. Predominantly female Thai caddies provide 'A' level
service that will stun many first-time visitors. 6. The Food: A truly mesmerising fusion of Asian, Indian and Western influences and varieties of Thai food. 7. The People & Attractions: Thai people are known to be one of the friendliest in the world, Always with a smile on their faces, they are very welcoming toward visitors. And there is so much to do outside golf you will be spoilt for choice, from visiting amazing temples to stunning beaches, experiencing world class spas and more. 8. The Accommodation: No matter where you are staying in Thailand, you can find accommodation to meet your budget. From stunning 5 star hotels to modest Thai style bungalows. 9. The Infrastructure: Many firsttime visitors are surprised to find that Thailand has created for itself and its guests a thoroughly modern infrastructure. For more information, visit www.tourismthailand.org by TNH DESK
TRAVEL AND HOSPITALITY | NOVEMBER 2018
29
TnH November 2018--final_Layout 1 11/3/2018 9:25 PM Page 30
SPA CORNER
Getting Rejuvenated
at Aahana STRESSED BODY AND MIND DUE TO THE MECHANISED LIFE CYCLE. VISIT NATUROPATHY CENTER AT AAHANA, CORBETT WILDLIFE RESORT, TO REJUVENATE YOURSELF. 30
TRAVEL AND HOSPITALITY | NOVEMBER 2018
v B PRADEEP CHAMARIA Y
W
e all live a very stressful life these days. Huge targets to meet, family responsibilities and what not – everything takes a bite of our physical strengths and appearances. We start aging fast much before our real age. Lots of people do try to improvise their lifestyles in order to look fit and stay healthy when they grow old. But that’s not enough and you always need a treatment to take you forward. There are methods in Modern Science which can solve Aging. But being a naturalist I would like to do it the Nature’s way. The question is, do we have a solution?
The answer lies with the ancient tradition of ayurveda therapies which make use of hands and ancient techniques to provided treatment to ailing souls. Treatments in ancient and traditional manners for different kind of ailments – physical and mental and help rejuvenate the body. Traditional massages and ayurvedic medicine provide the much needed treatment. Once inside the therapy hall, all the modern day provisions are left behind – you don’t even feel a need of an air conditioner or a fan. Aahana, The Corbett Wilderness Resort located at the Jim Corbett Tiger Reserve area, provides a combination of wellness activities – naturopathy, ayurvedic therapies, organic farming, and yoga etc.
TnH November 2018--final_Layout 1 11/3/2018 9:25 PM Page 31
SPA CORNER
which are available for the traveler coming here for recreation and cure. Aahana provides various kinds of treatments in traditional ways. They offer the best of Ayurvedic treatments and medicinal massages that are highly effective and beneficial. An extremely motivated and committed team of doctors and therapists ensure the highest levels in the quality of treatment and medicinal preparations. Special health and beauty care packages are specifically designed to treat modern day maladies like stress, obesity, weight loss and hair loss. Aahana is a peaceful, super luxurious and relaxing natural retreat in Uttarakhand in the Corbett Tiger Reserve vicinity. It is located at Sawaldeh village in Ram Nagar and is at an approximate
distance of 260 km from New Delhi. The resort is spread over an area of 11 acres and shares its boundary with the north eastern periphery of Corbett. Aahana is well maintained in a natural setting laden with many trees, flowers, plants, and a diary. The ambience is warm and friendly. If anyone needs advice for medical problems, there is a resident ayurvedic doctor. In the morning, yoga teachers provides basic yoga training to the guests after the finishing Yogic Satkarma kriyas of HathYoga like the Jala-Neti and Chakshu kriya (eye wash). Jala Neti is a yogic kriya to clean one’s sinuses. The kriya benefits (Nasal Cleaning) to cure from sinusitis, snoring, asthma, headache, hay fever, depression etc.
Apart from the treatments, the docs here have designed innumerable healthy innovative food recipes. Hemoglobin Ladoos (Ladoos made with Beet Root, nuts and honey) is one of these. This is a grated beet root, honey and nuts ladoo full of crunchiness, taste and above all it surely is a healthy alternative to regular desserts. The Buransh juice made with Rhododendron flowers is another amazing health drink that they serve at Aahana. by TNH DESK
TRAVEL AND HOSPITALITY | NOVEMBER 2018
31
TnH November 2018--final_Layout 1 11/3/2018 9:27 PM Page 32
NEWS
Kerala Tourism ticks all boxes to woo tourists post-floods
T
he pall of gloom that had descended on Kerala’s globally famed tourism and hospitality industry in the wake of the August floods appears to have lifted if the message filtering from the just concluded Kerala Travel Mart -2018 is any indication. With the state ticking all the boxes to win back the confidence of tourists, God’s Own Country has bounced back with an incredible resilience, removing any lingering apprehension about its preparedness to receive visitors in the October-March tourist season. It is true the initial portents were extremely unnerving for the state’s tourism industry. The floods had rampaged through 12 of Kerala’s 14 districts. The tourism infrastructure, especially roads got affected while a string of bookings were cancelled in August. In effect, Ker-
Norwegian women group village life experinece
32
TRAVEL AND HOSPITALITY | NOVEMBER 2018
Norwegian women group at Fort Kochi 16 th sep
ala Tourism was staring at a loss of Rs 1,000 crore, a sector that contributed Rs 33,000 crore in 2017, accounting for 10% of the state’s GDP and a little over 23% of its total employment. In fact, there were doubts whether the KTM (Sept. 27-30) would be held at all. But the biennial showpiece event, India’s biggest conclave of tourism sector stakeholders from across the world, was not only held but it also
Norwegian women group at Kerala back waters
turned out to be an unqualified success. Facts speak for themselves: 35,000 business meets involving 1,635 buyers shortlisted from 7,000 applicants (545 of them from 66 foreign countries – the highest in the KTM history so far), 325 sellers in 400-odd stalls and the highest number of foreign buyers from US and the UK. That definitely showed the trust of global tourism industry in Kerala. “It is historic, coming as it is a month after the worst natural calamity our people faced. I even wonder how our tourism would have got back to track but for this KTM edition coming at the right time,” Kerala Tourism Secretary Mrs. Rani George said about the event. Her sentiments were echoed by Kerala Tourism Director P Bala Kiran. by TNH DESK
TnH November 2018--final_Layout 1 11/3/2018 9:25 PM Page 33
TnH November 2018--final_Layout 1 11/3/2018 9:25 PM Page 34
Bite Corner
Lingering culinary memories from a bygone era Inventive dishes, many-hued desserts loaded with dollops of heritage, charming ambience and robust flavours make Alfresco emerge on top in the eastern culinary world.
Coconut Rice Pudding
v B SWAATI CHAUDHURY Y
S
tunning food, heartwarming hospitality, striking decor and picture-perfect ambience are some of the phrases that are not enough to describe the luxury dining experience
Cardamom Pistachio Macron
34
TRAVEL AND HOSPITALITY | NOVEMBER 2018
of gourmet lovers at Alfresco, the all-day dining plush outlet of The Lalit Great Eastern Kolkata. Opened sometime on Bengali New Year’s Day in 2014, the multi-cuisine outlet has two private dining areas with a total seating capacity of 80 and has been conceptualized on “Four Pillars of Kolkata Cuisine” including Tangra Chinese ( a fusion of Chinese and Bengali fare), Bengali ( inclusive of West Bengal and Bangladesh), Nawabi (Awadhi delights) and Anglo-Indian cuisine. When the opportunity of dining at Alfresco arrived for me, it was the right time to gorge on rare and delightful platters. The restaurant in the lobby overlooks the Lily Pond with swaying palm trees and the interiors of
Baked Cheese Cake
the food outlet are done up in white with a glass ceiling and connoisseurs can tuck into their favourite dishes enjoying the views of Lily Pond. To begin with, there are three live counters- Street food, regional and dessert counters. There are separate counters for fruit juice,
Chocolate Tart with Hazelnut Praline
White Chocolate with Raspberry delight
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 35
Bite Corner
AlFresco
cheese, fruits, starters from Western countries, bakery and Do-ItYourself (DIY) Raita and Chaat. The hospitality group lives up to its expectations with its astounding variety of one-of-a-kind, in-house bakery stuff rustled up at its renowned outlet- The Bakery that began way, way back in 1830 during Colonial times. The outlet has a separate vegetarian and non-vegetarian counter. Alfresco is incidentally the only luxury food outlet that serves alcoholic beverages all around the day. For those interested to sample the a la carte menu, there is rejuve menu comprising health food. I began with the regional counter and picked up Appam with stew and chutney and moved on to the street food counter that had delectable Golgappas. From here, I moved on to the mains with Kaju Kismis ka Pulao and relished it with Dal Baluchi- the signature creation of the restaurant prepared with a blend of black lentils, ginger, garlic simmered overnight on a charcoal fire and done up with
Rating Food Service Ambience
Eclairs
Verdict For high-end travellers and connoisseurs of good food, the lure of Anglo-Indian delights, British-era bakeries and desserts at Alfresco would leave them enthralled.
cream and butter. I sampled the spicy Aloo Hing Dhaniya Chatpata and Bhuna Makkai aur Aloo (corn dumplings dipped in yoghurt gravy) that were quite heavy on the stomach. Another dish that I savoured was Spinach and Ricotta Malfatti with spicy tomato coulis (an Italian delicacy comprising ten-
4/5
3.5/5 4/5
der dumplings prepared from ricotta, spinach and served in spicy tomato sauce). Non-vegetarians can settle for Meen Moille (fish rustled up in Malayali style) or Kolkata style Chicken Biryani. For lovers of Anglo-Indian cuisine, there is Railway Mutton Curry. There is a carving station with fish or chicken platthere are eight kinds of ice-creams on offer including vanilla, mango, chocolate, butterscotch, strawberry, pistachio and tuty fruity and I settled for chocolate ice cream. Some of the mustthings to try here are Dal Baluchi, Bhune Makkai aur Aloo, Aloo Hing Dhaniya Chatpate and Railway Mutton Curry.
Address: Alfresco The Lalit Great Eastern Kolkata, 1,2,3, Old Court House Street, Dalhousie Square, Kolkata- 700069 Phone: (033) 44447777
TRAVEL AND HOSPITALITY | NOVEMBER 2018
35
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 36
World Travel Market (WTM)
The Luxury Travel Fair
ICCA Congress
November 5-7, 2018 Location: London, United Kingdom
November 1-4, 2018 Location: London, United Kingdom
November 11-14, 2018 Location: Dubai, United Arab Emirates
An annual businessto-business travel event for the global travel industry, WTM took shape in 1980 at London. In contemporary times, it has emerged as a leading, vibrant and global event for the travel fraternity. The event is hosted by Reed Exhibitions that enjoys the distinction of organizing some of the wellknown travel marts like Arabian Travel Market in Dubai and International Luxury Travel Market. The travel mart marks the congregation of nearly 46,000 travel industry professionals, ministers and representatives of global media. It is a global platform for the travel trade that provides excellent business opportunities with sound contacts, content and communities.
Presented by Conde Nast Traveller, The Luxury Travel Fair is incidentally the only travel event for the discerning, well-travelled and well-heeled class. It flaunts the best of luxury travel experiences in order to make travellers enjoy an inspirational holiday and explore some of the most breathtaking, luxury destinations in the world offering the highest of services. For those on the lookout for out-of-the-box adventures and exotic getaways, pristine landscapes or would like to soak in diverse culture, get set to visit Luxury Travel Fair. There are luxury travel groups and boutique hotels that offer lifetime experiences.
International Congress and Convention Association, a voluntary outfit based in Amsterdam shaped up way back in 1963 by a group of travel agents to exchange info on global conventions. This happens to be the 57th Congress of ICCA and the venue is Dubai World Trade Centre. Depending upon the destination, the event attracts around 1,000 delegates. It boasts of having around 1,000 members spread over 90 countries. These members are categorized depending upon the outfits into different sectors like destination marketing, meeting management and meeting support. Industry experts from all over the world will discuss on issues concerning challenges and opportunities facing the industry.
36
TRAVEL AND HOSPITALITY | NOVEMBER 2018
Further East November 12-15, 2018-10-17 Location: Seminyak, Bali
A market place that inspires innovation for the times to come and encourages the heritage of Asia, Further East brings together vintage hospitality products with global buyers to create a united community. Ranked as the only inbound luxury travel show in Asia, the fourday event brings some of the best buyers to the show in an attempt to interact with the like-minded luxury travel suppliers of the region. The travel mart intends to deliver the message that every experience needs to be carried on in a socially responsible and holistically sustainable way.
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 37
TnH November 2018--final_Layout 1 11/5/2018 1:07 PM Page 38
DIPLOMAT’S CORNER
GEORGIA WHERE THE PAST MEETS THE FUTURE In an interview, H.E. ARCHIL DZULIASHVILI, Ambassador Extraordinary and Plenipotentiary of Georgia to India, explains how his country is emerging as an attractive tourist destination and what makes it extraordinary. AN EXTRAORDINARY TOURIST DESTINATION There are so many extraordinary things to explore in Georgia. Visitors can enjoy the stunning rugged scenery of the mountains and forests, the serenity of the beaches and its ancient and well-preserved historical monuments and rich culture. With its fertile valleys and massive grapevines, Georgia is also the oldest wine country in the world – where wine production has been going on for the last 8,000 years! Ancient Georgian traditional Qvevri winemaking method is on the List of UNESCO’s Intangible Cultural Heritage of Humanity. Georgia is a small country, but incredibly diverse in food and wine, that makes for an unforgettable experience for gourmets.
38
TRAVEL AND HOSPITALITY | NOVEMBER 2018
TnH November 2018--final_Layout 1 11/5/2018 1:07 PM Page 39
DIPLOMAT’S CORNER vB
Y
PREM KUMAR
have set up several Georgia Visa Application CenQ You tres in India. Has there been an increase in visits from India to your country? Yes, there is definitely an increase in travel to Georgia. It is emerging as a popular destination for tourists who are keen to explore its natural beauty, rich history, wonderful people and experiences that are on offer. In addition to tourism, the country has always been a popular destination for students, especially those in the medical field, with many top medical universities located there. In fact, Georgian universities have been coming to India to conduct interviews for prospective students, and we have been working with VFS Global to facilitate student admissions as part of this process. So "Summer in Georgia yes, it has been most gratifying to see Georgia traditionally remains the most emerge as a favoured destination for tourism and exciting period, when the education.
country sees the maximum number of tourists and international visitors. However, it is important for Georgia to grow into an attractive and interesting tourist Destination for all four seasons. Besides summer months, the winter season destinations in Georgia are very popular among lovers of skiing."
What would you say are the must-see
Q destinations in Georgia?
Summer in Georgia traditionally remains the most exciting period, when the country sees maximum number of tourists and international visitors. However, it is important for Georgia to grow into an attractive and interesting tourism destination for all four seasons. Besides summer months, the winter season destinations in Georgia are very popular among lovers of skiing, who can choose among four beautiful ski resorts – Gudauri, Bakuriani, Mestia and Goderdzi. The highest mountain peak in Georgia is Shkhara, which is 5,200 metres above sea level. The old town of Tbilisi, the capital of Georgia, is distinguished by cobblestone paths and charming historical structures that make you feel as if you have gone back in time by several centuries. Visiting the sulphur baths in Abanotubani district is a definite must-do when you are in the city. Georgia has a rich and very ancient culture and is a country where past meets future and ancient civilisation gives strong impetus to the modernisation of the country. The palaces, cathedrals and gardens in Tsinandali, Mtskheta (UNESCO World Heritage Site), Gelati (UNESCO World Heritage Site) and Stepantsminda and many more, like Upper Svaneti (UNESCO World Heritage Site) and Tusheti regions
TRAVEL AND HOSPITALITY | NOVEMBER 2018
39
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 40
DIPLOMAT’S CORNER
are worth visiting for their stunning architecture and landscapes. The country’s artefacts are well preserved in museums, which have a wealth of church treasures, particularly pre-Christian gold, art, photographs and archaeology. You can explore Vardzia, an ancient massive cave monastery, or spend a day-long wine tour in Kakheti, enjoy coastal city of Batumi and the beaches of the Black Sea. Where else in the world can one ski on the mountain slopes and lay by the sea on the same day! So there is a lot to explore in Georgia, you can come here any time of the year. In fact, I might add that this year is especially significant for us. On May 26, Georgia proudly celebrated Independence Day and 100th anniversary of the establishment of the first democratic republic. simple is the visa process for Indian Q How travellers? How about for first-time trav-
Imereti, Kacxis sveti
ellers? The visa process is fairly straightforward for all travellers as applicants can fill out the online application and submit it in person at any one of the VFS Global Visa Application Centres in five cities of India. This year, we opened more centres in Sri Lanka, Bangladesh and Nepal for the convenience of applicants in those countries. With the support of VFS Global, we are looking forward to opening more centres in other cities of India as well. is the air connectivity between India, Q How the UAE and Georgia? Several airlines operate convenient flights to Georgia, such as Qatar Airways, Turkish Airlines, Air Astana, Fly Dubai, Air Arabia, and Gulf Air, to name a few. So it is a fairly convenient passage for travellers, That said, efforts are being made to introduce direct flights between India and Georgia. What is extraordinary about Georgia as a Q tourist destination? There are so many extraordinary things to explore. Visitors can enjoy the stunning rugged scenery of the mountains and forests, the serenity of the beaches and its ancient and well-preserved historical monu-
40
TRAVEL AND HOSPITALITY | NOVEMBER 2018
Ananuri
ments and rich culture. With its fertile valleys and massive grapevines, Georgia is also the oldest wine country in the world – where wine production has been going on for the last 8,000 years! Ancient Georgian traditional Qvevri wine-making method is on the List of UNESCO’s Intangible Cultural Heritage of Humanity. Georgia is a small country, but incredibly diverse in food and wine, that makes for an unforgettable experience for gourmets.
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 41
DIPLOMAT’S CORNER
Svaneti
have been the highlights of your stay Q What in India? I have been in India for quite some time now, but however much time you spend here seems less. There is such a rich abundance of knowledge, culture and history that even a lifetime would fall short. I am thoroughly enjoying my time here and I look forward to immersing myself in the rich culture and heritage of India. I hope to travel the country as much as I can. So far, I have managed to visit Goa, Amritsar, Mumbai, Kolkata, Chennai and Kochi, not just for work, but to explore and enjoy the culture and environment of those locations as well. I hope to visit more places soon, and hopefully spend some more time here. India holds a special place in our hearts since we share a sacred connection. Some of the relics of our sacred Saint Queen Ketevan were interred in St. Augustine’s Church at Goa by Portuguese Monks. Her relics were discovered during a joint archaeological excavation in 2006 and are currently on display in Georgia. This year was especially significant, since it saw
Batumi
the participation of the Georgian Choir Ensemble 'Aghsavali' at the Third Ketevan World Sacred Music Festival held in Goa, and of the Georgian National Ballet, Sukhishvili, at Hema Malini’s Synergy, an Indo-Georgian Dance Fusion, in four cities of India. We hope to have many such cultural interactions in the future. In fact, I am confident that the ties between our two friendly nations will continue to grow stronger, especially since our relations are historically founded on rich cultural exchanges.
TRAVEL AND HOSPITALITY | NOVEMBER 2018
41
TnH November 2018--final_Layout 1 11/3/2018 9:29 PM Page 42
NEWS
Celebrity Cruises introduces its latest fleet addition, Celebrity Edge The first of Celebrity Cruises’ Edge-class this new $5 Billion revolutionary ship exceeds the boundaries of Innovation. TIRUN, the exclusive India representative of Celebrity Cruises, recently announced the launch of Celebrity Edge, the first-of-its-kind ship in Celebrity’s Edge-class fleet. Celebrity Edge promises to change cruise experiences for travellers across the world. The epitome of modern luxury cruising, Celebrity Edge features an array of services, amenities and features hitherto unheard of in the world of cruising. The futuristic 129000-tonne ship can accommodate 2,918 guests at a time and offers cutting-edge design envisioned by worldrenowned interior designers such as Kelly Hoppen, MBE, Tom Wright of WKK and award-winning interior designer Nate Berkus. The entire ship has been
42
TRAVEL AND HOSPITALITY | NOVEMBER 2018
designed in ultra-modern 3D technology. The design team consists of talented individuals who are new to the world of cruise designing and have specifically chosen to break the conventions and give the ship a truly edgy look, reflected in its unique outward-facing design! Magic Carpet, ensuring an everchanging viewing experience The ship features exciting innovations like the Magic Carpet, the world’s first cantilevered, floating platform that keeps changing its position to offer breathtaking views to guests. It goes up to 13 storeys, and keeps intuitively changing its location on the ship throughout the day to help travellers enjoy the most beautiful, and ever-changing moments on the sea! Infiniti Veranda and unparalleled suites 80% of the staterooms are
equipped with Infiniti Veranda, a feature that enables guests to transform their entire living space into a balcony opening out into the vast ocean, all with the touch of a button. With Celebrity Edge, Celebrity has more than doubled the number of available suites, adding two spectacular new categories. At the top of the line are two new Iconic Suites situated above the ship’s bridge. These near 2,600 sqft, two-bedroom, two-bathroom suites feature mindblowing views thanks to panoramic windows enveloping the dining room, living room and bedrooms. The 700 sqft veranda offers a 270-degree view of the ocean. Another new Suite Class comprises six split-level Edge Villas, which offer stunning views from two storeys of windows. by TNH DESK
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 43
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 44
AROUND THE WORLD
Popular festivals around the world WONDERFRUIT FESTIVAL December 13 – 16, 2018 Location: Pattaya, Thailand
Junkanoo December 26, 2018 and January 1, 2019 Location: Nassau, Bahamas
It is a three-day ecofriendly festival that stresses on sustainability. Keeping in mind zero-plastic policy, the festival refrains from use of plastic and the tablewares used are compostable while cups are crafted from bagasse and filtered water is used. In other words, the festival holds a torch on the blurring between sustainability and art. The stages are made of locally sourced materials showcasing robust installations. There are children-friendly activities like magic shows and kit-making classes using reusable stuff.
KONARK DANCE FESTIVAL December 1 -5, 2018 Location: Konark, Puri
Spurred on by a mission to offer a major push to Konark and Odisha as prospective tourist destinations, Konark Dance Festival is a muchawaited event in the calendar of Odisha Tourism. For classical dancers, Konark Dance Festival provides a platform to showcase their expertise and flaunt the classical heritage of the country. Held in an Open Air Auditorium, the dance festival provides an opportunity for budding talents in the field of classical dance to make their presence in the global scenario. A joint effort of Odisha Tourism and Odissi Research Centre, the dance festival came up way back in 1986 and is held at the backdrop of the World Heritage Site of Konark Temple.
44
TRAVEL AND HOSPITALITY | NOVEMBER 2018
A street parade replete with music, dance and costumes of people of Akan origin (comprising the largest ethnic group in Ghana and Ivory Coast) held across many islands in Bahamas, Junkanoo traces its origin to a slave holiday of 18th century. In contemporary times, it a wild party that is held on Boxing Day on December 26 and New Year. The largest Junkanoo is held in the capital of Nassau, New Providence. The festival has its origin several centuries ago when the slaves were brought from West Africa to work in plantations in Bahamas and celebrated holidays during Christmas with dance, music and costumes. This tradition continued and has now evolved into a formal, organized parade with adorned costumes and themed music.
t
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 45
AROUND THE WORLD
to look for in December 2018 HORNBILL FESTIVAL December 1-10, 2018 Location: Kohima, Nagaland
The festival is held at Naga Heritage Village of Kisama, around 12 km in the vicinity of Kohima, the capital city of Nagaland. It derives its name from hornbill bird and is one of the largest festivals of the state. It is observed with great pomp and show with traditional music, dance and games and there are local handicrafts on sale. Well-known as the “Festival of Festivals”, the Hornbill festival aims to revamp, pre-
serve and sustain the glorious Naga heritage and culture. All the Naga tribes make their presence in the festival.
Sunburn December 29-31, 2018 Location: Pune
Sydney New Year’s Eve December 29, 2018- January 1, 2019 Location; Sydney, Australia
It is the most fascinating and a major three-day, electronic music brand festival of Asia that was earlier held at Vagator sea beach in Goa and will be held at Oxford Golf Resort in Pune. When held in Goa, a huge crowd used to gather at Vagator beach and artists performed on multiple stages. Wellknown as EDM (electronic dance music) festival, Sunburn festival is a delightful blend of music, entertainment, food and shopping. A concept of Nikhil Chinapa, the festival enjoys the distinction of being the legendary electronic music festival of the country.
An annual multi-tierred event held on the eve of New Year in Sydney, the New Year eve has been synchronized to a soundtrack of highly popular music from past and present times; the brilliant fireworks explode off the arches, catwalk and the roadway of the Harbour Bridge including the Opera House. A novel theme is selected every year and around 1 million visitors surrounding the harbour and nearly 1.5 million masses get to watch the show from the local harbour.
TRAVEL AND HOSPITALITY | NOVEMBER 2018
45
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 46
EVENT WATCH
S KAL DELHI ANNUAL DIWALI DINNER Skal Delhi hosted its Annual Diwali Dinner on 26th October at Four Points By Sheraton, New Delhi. The annual dinner was attended by a large number of Skalleagues, who enjoyed an explosive night of music and entertainment, besides great hospitality by the hosts.
46
TRAVEL AND HOSPITALITY | NOVEMBER 2018
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 47
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 48
MOVING ON
Sharihan Al Mashary General Manager, Manzil Downtown Emaar Hospitality Group has appointed UAE National Sharihan Al Mashary as the General Manager of Manzil Downtown. Al Mashary’s appointment complements the unique appeal of Manzil Downtown, an upscale lifestyle hotel that celebrates its Arabesque design and operational ethos. Set apart by its traditional architectural style, regional motifs, and above all, a focus on celebrating Arabian hospitality, Manzil Downtown, under the Vida Hotels and Resorts brand, is centrally located in Downtown Dubai. Mandated with supporting the management team in driving the hotel operations, Al Mashary has a strong knowledge and understanding of the hospitality and tourism sector, especially in strategic business development and in driving corporate social responsibility initiatives. Over a tenyear career in the industry, she has also been focused on building the skills of youth for the industry and has diligently supported the community and government initiatives to achieving the UN Sustainability Development Goals.
Ramandeep Marwah General Manager, JW Marriott Chandigarh Ramandeep Marwah has joined as the new General Manager for JW Marriott Chandigarh. In this role, he will oversee the hotel operations, including guest and associate satisfaction, human resources, financial performance, sales and revenue generation, overall performance and strategy execution of the hotel. An enterprising hotelier with over 19 years of experience, Ramandeep has worked with leading hospitality groups like Marriott; Taj Hotels, Resorts and Palaces; The Leela Palaces, Hotels and Resorts and ShangriLa Hotels and Resorts to name a few. Prior to joining JW Marriott Chandigarh, Ramandeep was working as the General Manager of JW Marriott Mussoorie Walnut Grove Resort and Spa, Marriott India’s first JW Marriott resort in the country.Ramandeep’s journey with Marriott started in 2012 with JW Marriott Aerocity, New Delhi following which he was associated with the JW Marriott brand across properties at Mumbai, Macau, Pune and Mussoorie.
Rishi Chopra General Manager, Sheraton Grand Pune Pune’s Sheraton Grand has appointed Rishi Chopra as its new General Manager. He will lead the entire Sheraton Grand Pune team onto a glorious path of successfully curating Pune’s finest hospitality. His vivacious personality has already impacted the team positively to perform their very best as he brings along not only 2 years of experience of heading a fantastic team as General Manager at our sister property Le Meridien Mahabaleshwar Resort & Spa but also his versatile expertise of 20 years from the hospitality industry in totality. Rishi is a nature lover and enjoys nature walks and hikes. He also loves enjoys exercising outdoors, he feels that being in sync with the nature surroundings is the best therapy.
48
TRAVEL AND HOSPITALITY | NOVEMBER 2018
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 49
MOVING ON
Shannon Creado Area Director, Sales & Marketing, Banyan Tree Phuket Banyan Tree Phuket has appointed Shannon Creado as the new Area Director of Sales and Marketing. Creado’s successful career spans across 24 years, including 20 years in sales and marketing. He brings strong leadership and public relations skills, combined with extensive experience across Asia and a deep cultural awareness that will benefit the resort’s marketing efforts. Born and educated in India, Creado began his hospitality career in 1999, rising through the ranks until he became Director of Sales and Marketing for Goa Marriott Resort in 2006. He later took on Sales & Marketing Director positions in other Marriott resorts in Asia, as well as Anantara and MINOR Hotels. These positions, located in South Korea, Sri Lanka, India and Thailand, have allowed Creado to increase his familiarity with the extended Asian market.
Said Salim Al-Shanfari Chief Executive Officer, Oman Convention & Exhibition Centre Oman Tourism Development Company (OMRAN) the developer of the iconic Oman Convention & Exhibition Centre (OCEC) project, which is the new landmark venue and business hub in Oman, has appointed through the Board of Directors of OCEC company Said Salim Said Al-Shanfari as CEO to lead the organisation through its next phase of innovation and growth. Said has rich experience working in leadership roles in marketing and communications across Oman as well as in the region. He successfully completed Oman’s National CEO Program in 2017. The National CEO Program benefits individuals and corporations, preparing Oman’s brightest talent to compete in the global marketplace and aims to build the next generation of Omani leaders. With his leadership skills and experience from the CEO program, Al-Shanfari aims to promote Oman and OCEC as a hub for regional and international conferences and exhibitions along with live events, as well as showcasing the natural beauty and essence of Oman.
Radhika Dewan Director of Sales, Sheraton Grand Bangalore Hotel, Brigade Gateway Sheraton Grand Bangalore Hotel at Brigade Gateway has appointed Radhika Dewan as Director of Sales. Radhika comes with over 10 years of experience in sales and marketing domain with commendable knowledge and expertise. Prior to Sheraton Grand Bangalore Hotel at Brigade Gateway, Radhika held the position of Director of Sales at Fairfield by Marriott Rajajinagar where she was involved in strategic implementation and development of the hotel. Subsequently, she was associated with other Marriott and Accor properties like JW Marriott Mumbai Juhu; JW Marriott Mumbai Sahar; Renaissance Hotel & Convention Centre, Lakeside Chalet, Mumbai; Courtyard by Marriott Mumbai International Airport; respectively that shaped her career. She began her journey with Renaissance Hotel & Convention Centre, Mumbai as a management trainee and moved on to Goa Marriott Resort, Panjim in 2008. Later, she was part of the preopening of Courtyard By Marriott International Airport, Mumbai and Jaipur Marriott.
TRAVEL AND HOSPITALITY | NOVEMBER 2018
49
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 50
NEWS
ODISHA'S SWOSTI GROUP TO OPEN TWO NEW PROPERTIES IN NEXT 4 YEARS vB
Y
PREM KUMAR
The Group's CMD JK Mohanty informed that there are three properties in pipeline. Swosti Group, a leading hotel chain of Odisha, will open three new properties in the next 4 years, all three in Odisha. "We will open three properties in the next 4 years in Odisha. These property will come up in Satpara, Bhitarkanika and Puri. We have lands at these locations," said JK Mohanty, Chairman & Managing Director (CMD) of Swosti Group, which is a leading hotel chain in Odisha. "The two properties would be eco tourism projects (resorts) while the property planned in Puri will be a large-size hotel with at least 200 rooms, as the city has huge demands for rooms, where the existing properties are getting 100 per cent occupancy," added Mohanty. He informed that the two resort properties would be open for guest in 3 to 4 years. A leading hotel chain in Odisha, Swosti Group has currently two properties in Bhubaneswar, one in Chilika and another in Gopalpur.
50
TRAVEL AND HOSPITALITY | NOVEMBER 2018
All four are owned and operated by the group itself. Located on the picturesque landscape of Chilika lake, the state's most popular tourist attraction, this resort is the latest property of the group that opened its doors for guests last year. Talking about the performance of the hotel industry in Odisha in the last one year, Mohanty said that the industry has been doing well. “The occupancy has increased 25% in the past one year in the state. Almost every hotel in the state is getting 70 to 80% occupancy�. As regards the performance of his own properties, Mohanty said,
"Our properties are doing good. Swosti Chilika Resort is doing specially good. We are getting much better response than we had expected from the resort. The Chilika Resort is maintaining highest ARR in Odisha. "The resort has emerged a popular MICE and wedding destination in the state. People come from Mumbai, Kolkata, Jharkhand and other states to organize destination weddings at the resort. A lot of bookings for wedding have already been done for November, December and January months. The resort's 70 % rooms are sold out for the months of November, December and January," said Mohanty.
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 51
TnH November 2018--final_Layout 1 11/3/2018 9:26 PM Page 52
DL (ND)-11/6167/2017-18-19 | DATE OF POSTING: 5-6 OF MONTH | RNI NO.: DELENG/2010/33723 | DATE OF PUBLISHING: 4 th OF THE MONTH