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Experience-Centered Design: Designers, Users, and Communities in Dialogue Synthesis Lectures on Human-Centered Informatics 2010, 123 pages, (doi:10.2200/S00229ED1V01Y201003HCI009)
Peter Wright Newcastle University
John McCarthy University College Cork Abstract Experience-centered design, experience-based design, experience design, designing for experience, user experience design. All of these terms have emerged and gained acceptance in the HumanComputer Interaction (HCI) and Interaction Design relatively recently. In this book, we set out our understanding of experience-centered design as a humanistic approach to designing digital technologies and media that enhance lived experience. The book is divided into three sections. In Section 1, we outline the historical origins and basic concepts that led into and flow out from our understanding of experience as the heart of people's interactions with digital technology. In Section 2, we describe three examples of experience-centered projects and use them to illustrate and explain our dialogical approach. In Section 3, we recapitulate some of the main ideas and themes of the book and discuss the potential of experience-centered design to continue the humanist agenda by giving a voice to those who might otherwise be excluded from design and by creating opportunities for people to enrich their lived experience with and through technology. Table of Contents: How Did We Get Here? / Some Key Ideas Behind Experience-Centered Design / Making Sense of Experience in Experience-Centered Design / Experience-Centered Design as Dialogue / What do We Mean by Dialogue? / Valuing Experience-Centered Design / Where Do We Go from Here?
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Cited by Hrönn Brynjarsdóttir Holmer, Carl DiSalvo, Phoebe Sengers, Thomas Lodato. (2015) Constructing and constraining participation in participatory arts and HCI. International Journal of Human-Computer Studies 74, 107-123. Online publication date: 1-Feb-2015. CrossRef Asli Günay, Çiğdem Erbuğ. (2015) Eliciting positive user experiences with self-service kiosks: pursuing possibilities. Behaviour & Information Technology 34, 81-93. Online publication date: 2-Jan-2015. CrossRef David Benyon. (2014) Spaces of Interaction, Places for Experience. Synthesis Lectures on HumanCentered Informatics 7:2, 1-129. Online publication date: 30-Sep-2014. Abstract | PDF (1898 KB) | PDF Plus (1561 KB) | Supplementary Material Kenneth R. Fleischmann. (2013) Information and Human Values. Synthesis Lectures on Information Concepts, Retrieval, and Services 5:5, 1-99. Online publication date: 12-Nov-2013. Abstract | PDF (1274 KB) | PDF Plus (772 KB) | Supplementary Material Yvonne Rogers. (2012) HCI Theory: Classical, Modern, and Contemporary. Synthesis Lectures on Human-Centered Informatics 5:2, 1-129. Online publication date: 23-May-2012. Abstract | PDF (1361 KB) | PDF Plus (1259 KB) Anja Thieme, Jayne Wallace, James Thomas, Ko Le Chen, Nicole Krämer, Patrick Olivier. (2011) Lovers' box: Designing for reflection within romantic relationships. International Journal of HumanComputer Studies 69, 283-297. Online publication date: 1-May-2011. CrossRef
Authors: Peter Wright John McCarthy
Keywords: experience-centered design user experience experiential inquiry designer perspective dialogical design humanism values qualitative research design research empathy narrative
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