2014 Lima/Allen County Chamber of Commerce Business Plan by Nicole Scott

Members by number of employees Other 23%

101–2500 4%

51–100 3%

1–10 50%

11–50 20%

2013 Marked a Successful Year with organizations partnering together to serve our Businesses and Community The Lima/Allen County Chamber of Commerce functions to serve our business community and in doing so we help other organizations tackle projects to aide in enhancing our region. It is our mission to enhance, represent and serve the business community and in doing so we provide outreach efforts in the areas of workforce, economic and community development, as well as advocacy and legislative reform. Outlined in our 2014 Business Plan, you will find detailed information about the Chamber committees enhancing local businesses, advocacy efforts, educational outreach programs, and community development. Listed below are a few key points within our Business Plan which were areas of focus in 2013 and continue to be in 2014. •

2013 Budget Other 3%

Income Membership 47%

•

Programs 34% Member Services 16%

Expenses General & Administration 32%

Facilities 8%

Member Services 44%

President/CEO Lima/Allen County Chamber of Commerce

Workforce Development: o WE Connect/STRIVE: building a workforce credentialed community Mission Statement: o Allen Lima Leadership o Lima Young Professionals Serve, Represent and o Winning the talent war Enhance Business Growth o Walter C. Potts Entrepreneurial Center and Success. Community Development: o Community Branding Leading Businesses. o Sustainable Communities Initiative Leading Communities.™ o Local community efforts o Marketing assets of the community o Partnering to enhance the City of Lima Advocacy Efforts: o Legislative Forums featuring local, state and national representatives o Support of Task Force LIMA, pro–business policies and regulations, less taxes for businesses and positive attitude from government regarding business o Focus on the impact of implementation of Health Care Reform, Bureau of Workers’ Compensation changes, Ohio’s Common Sense Iniatitive and assisted in hosting the Governor’s “State of the State” address

It is our hope you will take a moment and review our 2014 Business Plan, as there are several other accomplishments reflecting the benefits of investing in the Lima/Allen County Chamber of Commerce and how we work to serve our community. We are looking forward to 2014 and the continued support of our membership, committee members and Board of Trustees as we strive to make Lima/Allen County a “Real American Strength” community to grow and expand businesses. Sincerely,

Program Expenses 16%

Jed E. Metzger

Jed E. Metzger President/CEO Lima/Allen County Chamber of Commerce

ABOUT THE CHAMBER Chamber – Leading Businesses. Leading Communities™ Chamber – Leading Businesses. Leading Communities™ Founded in 1887, the Lima/Allen County Chamber of Commerce is the community’s leading advocate and champion for business. Its primary objective is to create a climate of growth and success in our community. The Lima/Allen County Chamber of Commerce provides leadership and business–building initiatives focusing on the critical priorities of the community. Leveraging the support, talent, and resources of our members, we are one of the leading organizations helping to improve the economic vitality and quality of life for the region. As an advocate for businesses and our communities, we are living and breathing “Real American Strength” in our everyday programs, efforts, and initiatives. We encourage our local businesses and community members to evaluate how they demonstrate “Real American Strength” in their everyday activities. Community and economic development are essential for a growing community. The Chamber has taken under its umbrella, the Common Threads “Allen 2020” project. Through this effort, 10 task force teams organized and developed a community vision focusing on the planned growth of the Lima/ Allen County community. These efforts have now developed into a partnership with the Regional Planning Commission and is now called the Sustainable Communities Initiative. The Chamber has continually focused our efforts on identifying and advancing opportunities to support economic development of small business. In

collaboration with Diversified Management and the Small Business Development Center the Chamber formed the Walter C. Potts Entrepreneurial Center. The purpose of the Center is to provide economic stability and to enhance the community’s quality of life by encouraging small and minority business to stay, invest and participate in the Lima/Allen County community. Working together through the Lima Area Chamber Foundation, the Chamber, Allen Economic Development Group, Lima/Allen County Convention & Visitors Bureau, Downtown Lima, Inc., Allen Lima Leadership, Walter C. Potts Entrepreneurial Center and the Veterans Memorial Civic and Convention Center were able to rehabilitate a historic building in downtown Lima, to form the Center for Business Services. The selection and renovation of the historic Schnorf–Wagner Building was a $2.4 million investment in the redevelopment of the downtown business district. The Center for Business Services created a unique ballroom to accent the Veterans Memorial Civic and Convention Center as well as become a catalyst for economic development. Enhancing education is a priority of the Lima/Allen County community. Several organizations have joined efforts with the Chamber to work with city and county schools to increase the number of students and adults striving to achieve a post secondary education. The Chamber and United Way of Greater Lima have partnered to identify social and educational gap areas – addressing those outside influences preventing students from obtaining a post secondary education. It is our goal to overcome those hindrances and improve the quality of the workforce in

Allen County and surrounding region. Building relationships and retaining talent among the young professionals within the greater Lima area continues to be an optimist goal of the Chamber. Today, the Lima Young Professionals organization is making a difference and getting involved in several events, service and civic organizations, as well as providing outlets in which to impact the sustainability of the Allen County community. New to the program the Lima YP has developed an Executive YP branch which is a leadership intensive arm offering mentorship, skills building, and community service. The Lima YP has also stepped up and is taking a stand on behalf of the community by forming the “I Love Lima” movement. The I Love Lima movement was formed to help combat negativity and help promote our community… not only to visitors but also to our own residents. The Lima YP has been nominated for The Good Neighbor Award for their work with the I Love Lima movement. As a champion for the Lima/Allen County community, we have partnered with the Allen Economic Development Group and the Lima/Allen County Convention and Visitors Bureau to develop a unique community marketing tool. www. WeAreLimaAllenCounty.com has been developed to showcase the strength of businesses, quality of life, and abundant resources our region offers to residents, visitors, and businesses. The website serves to highlight the “Faces and Places” of Lima/Allen County. We are proud that the Chamber, through our many partnerships, has become one of the leading organizations helping to improve the economic vitality and quality of life for everyone in the Lima/Allen County Area. 2014 Business Plan

BOARD OF DIRECTORS

Jeff Boate

Marcelyn Boone

Marc Bowker

Lynn Carpenter

Judith Cowan

Perry proTECH

INEOS

Alter Ego Comics

Lima Memorial Health System

Ohio Energy & Advanced Manufacturing Center

Keith Eiden

Mike Felix

Don Fischer

Karen Grothouse

Gene Heitmeyer

Superior Federal Credit Union

Ford Motor Company, Lima Engine Plant

Cappie Sportswear & Screenprinting

Spherion of Lima

Colonial Surface Solutions

Michael Ley

Dr. Debra L. McCurdy

David Murphy

Randy Payne

George Ricks

Dennis Ley Insurance

Rhodes State College

St. Rita's Professional Services

AEP Ohio

Northwestern Mutual Financial Network

Beth Seibert

Tim Stanford

Todd Sutton

Brandi Trueblood

Jim Unverferth

Allen Soil & Water Conservation District

Yocum Realty

PotashCorp

Smithâ&#x20AC;&#x201C;Boughan Mechanical Services

HCF Management

Lima/Allen County Chamber of Commerce

CHAMBER STAFF

Jed E. Metzger

Cindy Tenwalde

Linda Bienert

Jacquelyn Beckner

President/CEO

Vice President

Director of Finance

Director of Communications

Adah Ellerbrock

Deb Katzenmeyer

Teri Silone

Director of Programs

Membership Coordinator

Executive Assistant

Chamber Foundation

Jessie Pope

Matt Otto

Krista Jones

Denny Tenwalde

Walter C. Potts Entrepreneur Center Coordinator

Allen Lima Leadership Executive Director

Access Advisor

2014 Business Plan

BENEFITS OF MEMBERSHIP Membership in the Lima/Allen County Chamber of Commerce provides businesses with a wide variety of benefits that may enhance the potential for business success.

Networking

Resources

Networking is essential to achieve business success by making those important business contacts. The Chamber provides a number of networking opportunities including: • After Hours Events • Connections • Executive Roundtable • Leads Groups • Lima Young Professionals • Legislative Forums/Debates • Wake, Rattle, & Roll • Women in Business Luncheons

Use the following resources to find the information you need: • Business Bytes E–newsletter • Lima/Allen County Map • Membership Directory & Buyers’ Guide • Weekly Chamber Updates E–Newsletters • www.LimaChamber.com • www.WeAreLimaAllenCounty.com • www.LimaYP.com • www.TheBusinessExpress.com • www.RealAmericanStrength.com

Special Events Members are invited to attend a variety of events throughout the year: • Annual Awards Gala • Annual Breakfast • ChamberFest Las Vegas Night • Chamber Golf Outing • Grow… & Reinvent/Business Expo • Member Orientations • Putt Around Town • Ribbon Cuttings/Groundbreakings

Education The Chamber partners with area organizations to provide education opportunities for business owners, staff and safety professionals, which include: • Chamber Seminars • Member Orientation • West Central Safety Council

Group Discounts Take advantage of these Members Only exclusive programs: • Health Insurance • Media Discount • Office Supplies • Workers’ Compensation

Lima/Allen County Chamber of Commerce

Advertising & Marketing The Chamber provides a number of unique marketing and advertising opportunities to member businesses: • E–mail Newsletters • Lima/Allen County Map • Membership Directory & Buyers’ Guide • Membership Lists • Program Sponsorships • Online Advertising – www.LimaChamber.com • Text marketing

Committees & Advisory Groups The more you get involved in the Chamber, the more your business is going to benefit from your membership. Chamber committees and advisory groups are the perfect way to network and help shape the direction of the Chamber and the business community. • Agri–Business • Executive Roundtable • Finance • Legislative • Lima Young Professionals • Manufacturer’s Council • Marketing • Safety Council • Small & Culturally Diverse Business Development • Wake, Rattle & Roll • WE Connect

2014 CHAMBER OF COMMERCE CALENDAR JANUARY

FEBRUARY

MARCH

14th – Safety Council – Howard Johnson 7:30 a.m.

6th – Women in Business 11:30–1 p.m.

11th – Safety Council – Howard Johnson 7:30 a.m.

21 – Lima YP Professional Development 11:30–1 p.m.

11 – Safety Council – Howard Johnson 7:30 a.m.

18th – Lima YP Professional Development 11:30–1 p.m.

31st – Annual Chamber Breakfast 7:30 a.m.

18th – Lima YP Professional Development 11:30–1 p.m.

20th – GROW…& Reinvent – Civic Center – 8:00 a.m.–

20 – Member Orientation 8:00 a.m.

4:00 p.m.

27 – Connections 11:30–1 p.m.

28th – Wake, Rattle & Roll 7:30 a.m.

th th

28 – Wake, Rattle & Roll 7:30 a.m. th

APRIL

MAY

JUNE

3rd – Women in Business 11:30–1 p.m.

7th – Annual Awards Gala – UNOH Event Center– 5

10th – Safety Council – Howard Johnson 7:30 a.m.

8th – Safety Council – AWARDS BANQUET–Howard

p.m.

12th – Member Orientation 8:00 a.m.

Johnson @ 4:30 p.m.

13 – Safety Council – Howard Johnson 7:30 a.m.

17th – Lima YP Professional Development 11:30–1 p.m.

10th – Member Orientation 8:00 a.m.

20th – Lima YP Professional Development 11:30–1 p.m.

19th – Putt Around Town – Downtown – 5:00 p.m.

15 – Lima YP Professional Development 11:30–1 p.m.

29 – Connections 11:30–1 p.m.

25th – Safety Council Walk Thru

25th – Wake, Rattle & Roll 7:30 a.m.

30th – Wake, Rattle & Roll 7:30 a.m.

27th – Wake, Rattle & Roll 7:30 a.m.

AUGUST

JULY

SEPTEMBER

8th – Safety Council – Howard Johnson 7:30 a.m.

7th – Chamber Golf Outing 8:00 a.m.

4th – Women in Business – 11:30 – 1 p.m.

15th – Lima YP Professional Development 11:30–1 p.m.

12th – Safety Council – Howard Johnson 7:30 a.m.

9th – Safety Council – Howard Johnson 7:30a.m.

25 – Wake, Rattle & Roll 7:30 a.m.

14 – Member Orientation 8:00 a.m.

16th – Lima YP Professional Development 11:30–1 p.m.

19th – Lima YP Professional Development 11:30–1 p.m.

25th – Connections 11:30–1 p.m.

22 – Wake, Rattle & Roll at the Fair 7:30 a.m.

26th – Wake, Rattle & Roll 7:30 a.m.

OCTOBER

NOVEMBER

DECEMBER

11th – Safety Council – Safety Day 8:00am–5:00pm at

6th– Chamber Fest – Civic Center 5:30–10 p.m.

4th – Women in Business – 11:30 – 1 p.m.

Apollo Career Center

11th – Safety Council – Howard Johnson 7:30 a.m.

5th – Wake, Rattle & Roll – 7:30 a.m.

14 – Safety Council – Howard Johnson 7:30a.m.

18 – Lima YP Professional Development 11:30–1 p.m.

11th – Connections – 11:30–1 p.m.

16th – Member Orientation 8:00 a.m.

19th – Safety Council Christmas Holiday Meeting –

21 – Lima YP Professional Development 11:30–1 p.m.

Howard Johnson @ 4:30 p.m.

31 – Wake, Rattle & Roll 7:30 a.m. st

For up–to–date information and locations, visit our calendar of events at www.LimaChamber.com.

2014 Business Plan

COMMUNITY DEVELOPMENT WITH ECONOMIC IMPACT PROGRAMS

The Chamber of Commerce often partners with other local community and businessâ&#x20AC;&#x201C; based organizations to work on initiatives that are important to the area. A few of these efforts are highlighted below.

Image courtesy of: TheAyers.com

Lima/Allen County Chamber of Commerce

Faces & Places As a champion for the Lima/Allen County community, the Chamber has partnered with the Allen Economic Development Group and the Lima/Allen County Convention and Visitors Bureau to develop a unique community marketing tool. www.WeAreLimaAllenCounty.com has been developed to showcase the strength of businesses, quality of life, and abundant resources our region offers to residents, visitors, and businesses. The website serves to highlight the “Faces and Places” of Lima/Allen County. WE Connect Is a collaborative effort under the Lima Area Chamber Foundation with the Lima/Allen County Chamber of Commerce and the Allen Economic Development Group, serving as a catalyst for working together, across sectors and along the educational continuum. This program will work to drive better results in education and workforce development so every individual can be prepared to enter the workforce. WE Connect brings also brings together the STRIVE Initiative – working towards developing careers in manufacturing and the skilled trades, as well as the College Access program – preparing students for their next educational step outside of high school, increasing access to post–secondary education, aiding in ACT Prep, and awarding scholarships to eligible students. Multiple Building Departments The Lima Chamber facilitated the continuation of having one building department in the county. The Chamber worked with the Townships and the City of Lima along with area member contractors to address issues and concerns and to develop a more functional building department within the City of Lima. The Allen County Building Advisory Committee was formed with representatives of the townships, commissioners, businessmen, design/engineers and area contractors with the following mission to provide oversight and input on how the community views the

Building Department’s customer service and share dialogue on continued improvements on codes and standards. Community Branding Initiative The Chamber of Commerce worked side–by–side with several organizations, business leaders and City Officials, along with North Star Destinations to develop a cohesive, community brand. The branding effort will in turn help to unify our region and make Lima/Allen County a sought–after destination for work and play. The theme of Real American Strength was developed after countless hours, meetings, surveys, and community polls. This theme notes that we are more than a city or county, we are a place that is more than the simple sum of all its’ people and places. It personifies our Midwestern work ethic and values as well as our productivity, culture and quality of life. The community brand is now visible throughout the county on billboards, buses and in local businesses as many have pledged to adopt the brand and incorporate it into their existing marketing materials. With the Allen County Visionaries support we have been able hired a Brand Manager to further the usage of the brand Sustainable Communities Initiative The Chamber is an active participant in the Allen County Sustainable Communities Initiative which mission is to utilize available resources in an efficient way to improve the quality of life for residents of Allen County through comprehensive community collaboration. The vision for this initiative is to create a sustainable environment that promotes and supports the health and well– being of the community through continuing awareness, collaborative alignment, and comprehensive action. Partnering with the Regional Planning Commission, the initiative has utilized the Allen County 2020 community vision goals to establish a sustainability website that will have website indicators reflecting the progress of our community toward achieving the goals for each of the sustainability areas.

Legislative Forums, Debates and Actions The mission is to develop an awareness and understanding of emerging local, state and federal issues that could cause a change in the business/quality of life climate; develop a position to inform members and the community; and, when advisable, develop a strategy to resolve the issue. Lobbied against decreasing the Bureau of Workers Compensation Group rating discount, against Minimum Wage increases, Card Check, Cap & Trade, discussed Allen County Sales Tax, Issue 2, and other legislation impacting business. Lobbied for the High Speed Rail Study and continued to support the Downtown Lima Corridor Project. Organize targeted legislative topic forums, receptions, debates and breakfasts. Annually attend legislative meetings with state legislative representatives at the Ohio Capital to discuss significant Lima/Allen County issues. Provide legislative updates twice a month in the legislative Advocacy e– report, periodically for the Wake, Rattle and Roll event and the Chamber’s monthly news conference. Walter C. Potts Entrepreneur Center The Chamber focuses on identifying and advancing opportunities to support economic development of small and minority business. As a part of this focus there became a need for collaboration with Rhodes State College Small Business Development Center, Diversified Management, the City of Lima, Allen County Commissioners, AEDG, educational institutions and business leaders, to develop the Walter C. Potts Entrepreneur Center. The Center’s mission is to provide education necessary to support and sustain a small and/or minority business; enabling the community to create jobs, provide economic stability and enhance quality of life by encouraging small and minority business to stay, invest, and participate in the Lima/Allen County community. Recently a grant was secured with the Minority Business Assistant Center through the Akron Urban League to provided additional services to minority and women owned businesses

2014 Business Plan

Center for Business Services One of the Chamber’s primary goals was to secure a facility, in collaboration with the Allen Economic Development Group, Convention and Visitors’ Bureau, Downtown Lima, Inc and Allen Lima Leadership which would fully meet the current and future needs of each organization. After seeking input of all partners, the Chamber Foundation purchased the historic Schnorf and Wagner buildings adjacent/connected to the Veterans’ Memorial Civic and Convention Center. The collective agencies believed it best suited the various organizations to remain under one roof. This arrangement benefits all the organizations and will create a “one stop shop” Center for Business Services for the community. Lima Auto Task Force Over three years ago, Mayor David Berger brought together government, business, labor and others to form the Lima Auto Task Force. The Chamber President has been an active participant in the meetings and events of the organization. The Task Force has led many initiatives benefiting the auto– related companies in the region. The Task Force was called out in the October 2009 Report of the “Joint Select Committee on the Impact of the Changing Automobile Industry in Ohio” as a model for other communities to follow. Joint Systems Manufacturing Center Task Force L.I.M.A. was reconstituted by Mayor David Berger in March of 2011 in response to a potential three year gap in production of the Abrams main battle tank as well as the threatened cancellation of the Expeditionary Fighting Vehicle (EFV) program at the JSMC. The Task Force is a coalition of local elected officials, economic development and business associations including the Chamber, labor organizations, media, and other community leadership, which have assembled in order to communicate with state and federal officials about the strategic importance of the JSMC, its unique and essential manufacturing

capabilities, and its portfolio of world class armored vehicles and products. 458 Regional Postal Task Force The Lima Mail Processing Center processed over 386 million pieces of mail in 2009, ranking #1 out of the 268 centers operated by the U.S. Post Office. In 2009 our community was faced with the possibility of this processing center being closed, eliminating over 100 jobs in our community, delaying mail service and making it more costly for local businesses utilizing postal services. In an effort to preserve Lima’s processing center, the Chamber along with several other business leaders, government officials and private citizens formed a task force to conduct a study highlighting the detrimental effects closing this facility would have on our community as well as the surrounding 8 county area utilizing the processing center. Ultimately the U.S. Postal Service consolidated the Lima Mail Processing Center with the Toledo center and the Lima center will be closed in 2010.

Lima/Allen County Chamber of Commerce

Downtown Lima Corridor Project The Chamber is partnering with the City of Lima and Downtown Lima Inc. to beautify the entrance corridors to our city. Local government and businesses recognizes the importance of improving “first impressions” of the city and promoting selected land uses that enhance the visual appeal of sights and designations along the most heavily traveled routes into the city. The Chamber has invested $5,000 in support of this valuable Downtown Lima Corridor Project. LCI Task Force The Lima Correctional Institute’s Task Force was developed through a partnership between the Chamber, the City of Lima, Allen County Commissioners, Allen Economic Development Group and other state elected offices, union representatives and local business leaders. The Task Force worked collaboratively with the State of Ohio, state legislators and the Department of Corrections to develop a

feasibility study focused on the impact of re–using or re–opening LCI. The recommendation to the Governor was to recognize the economic impact the facility had on the community upon its closing. LCI will in turn become one of the first facilities to re–open when the need arises to expand upon existing dormitory style prison facilities within the region. Common Threads – Allen 2020 The Chamber has partnered with the Common Threads Community Development Team to work toward building a focused community vision for Lima/ Allen County. Through this collaboration, 10 taskforce teams were organized and over five years, a community vision was created. This effort was citizen–driven and then present to local officials, business owners and community. The following listed suggestions are currently being addresses/implemented: • To practice collaboration, partnership and inclusion • Increase communication among

• • •

•

public, private and civic groups and citizens Enhance the use of technology among government groups and also among community sectors Eliminate duplicate agencies by establishing county consortiums Provide public education and awareness opportunities to engage citizens and foster informed decision–making An additional detailed community vision report has been develop and is being used as an outline to carry– out the vision of the Lima/Allen County community.

Base Realignment and Closure (BRAC) In an effort to reduce cost and the duplication of military facilities, the federal government deploys a Base Realignment and Closure (BRAC) review every few years which reviews every military installation in the U.S. for potential closure or consolidation. Because the military facility in Lima was always known as the Lima Army Tank Plant there were those in Washington D. C. who felt the facility provided only

one product to the military and therefore had outlived its usefulness. In order to address this issue, our community formed Task Force L.I.M.A. (Linked in Mutual Alliance) to act as the advocate for the long–term future of the Lima government owned facility. The Task Force led a charge to change the name of the facility from the “Lima Army Tank Plant” to the “Joint Systems Manufacturing Center” which better reflects the “jointness” of the services the plant provides not just to the U. S. Army, but also to other branches of the service. It was imperative to the community that we not only retain the current 700+ jobs at the plant, but also to facilitate the creation of more jobs. The actions of the Task Force resulted in the plant remaining open and creating 300 – 500 new jobs at the facility. Our actions also resulted in the construction of the new $11.3 million administration building on the site.

2014 Business Plan

VALUED PARTNERS PARTNERS

IN KEEPING

LIMA

GROWING

Members of these select leadership groups share a common interest in influencing the direction and quality of Lima’s growth. These memberships expand our leadership base and provide valuable input to the Lima/Allen County Chamber of Commerce.

Circle of Influence Members 2014 AEP Ohio Apollo Career Center Bluffton University CenturyLink Chase Childers Media Group Citizens National Bank Clear Channel Radio Dominion Fifth Third Bank First Federal Bank Ford Motor Company, Lima Engine Plant HCF Management, Inc.

Holiday Inn & Suites Husky Lima Refinery INEOS Lima Memorial Health System MetoKote Ohio Northern University PERRY proTECH PotashCorp Procter & Gamble Rhodes State College Rudolph Foods Sheakley Spherion Staffing Services

Gold Key Members 2014

Board of Advisors 2014 MetoKote Company Nash Finch Company

Rudolph Foods Company University of Northwestern Ohio

Tier 2

Holiday Inn & Suites/Kems Restaurant, ServiceMaster ‘At Your Service’ First Federal Bank, Huntington Bank, The Union Bank The State Bank & Trust Company

Tier 3

Tier 4

Tier 5

Ford Motor Company, Lima Engine Plant Procter & Gamble Manufacturing Co.

Tier 6

St. Rita’s Medical Center Superior Federal Credit Union The Lima News and LimaOhio.com The Ohio State University at Lima: The Union Bank Company Time Warner Cable Business Class Tom Ahl Family of Dealerships University of Northwestern Ohio Wannemacher Total Logistics Your Hometown Lima Stations

Tier 1

Buckeye Anesthesia Services

Friend of the Chamber: Sign Pro Imaging

Lima/Allen County Chamber of Commerce

2014 CIRCLE OF INFLUENCE PROFILES AEP Ohio is focused on providing reliable affordable energy to our customers in a safe, effective manner. We also are committed to environmental protection and improvement consistent with providing electricity at a competitive price. AEP Ohio’s mission is to bring comfort to our customers, support business and commerce, and build strong communities. In Ohio, we provide power to more than 920 communities located in 61 of the state’s 88 counties. For more information about AEP Ohio, visit our website at aepohio.com. Apollo Career Center* is a progressive high school and adult career technical training facility in Lima, Ohio that serves over 4,000 adults and 700 high school students on campus annually. Apollo offers 12 full-time adult programs, over 60 part-time adult career enhancement programs and hundreds of online courses that educate, train or re-train individuals to gain employment, increase skills and enrich lives. Apollo also provides customized trainings to area business and industry with the ability to conduct relevant training inside the classroom and outside Apollo walls based upon a company’s unique needs. Our skilled instructors will create individualized training programs in the areas of manufacturing, public safety, truck driving, office skills, among others. Apollo also has 22 career technical high school programs. Apollo has been providing career technical and adult education training in this region since 1976. As a key training provider at the adult and high school levels, Apollo has been very involved in many of the initiatives that promote and support a skilled workforce for Lima/ Allen County. AT&T* is investing in our Ohio communications networks, our people and local communities—all of which contribute to the state’s economy and quality of life. AT&T has invested more than $1.8 billion in Ohio between 2010 and the first half of 2013 and recently announced plans to invest billions under Project VIP to expand our wireless and wireline broadband networks across the country. This investment will support future Internet Protocol (IP) data growth, new services and local businesses. These investments encourage research, innovation and economic growth throughout Ohio as investments in broadband and wireless technologies are having a dramatic effect on jobs and the economy. Additionally, from 2010 through 2012, AT&T and its employees contributed more than $6 million through corporate, employee and AT&T Foundation giving programs in Ohio. Bluffton University is a residential, liberal arts campus in northwest Ohio with more than 85 undergraduate programs; adult degree-completion programs in organizational management and social work; licensures in education and master’s degree programs in organizational management and business administration, including a MBA with a concentration in health care administration. Founded in 1899 and affiliated with Mennonite Church USA, Bluffton has an enrollment of more than 1,100 students, plus 16 NCAA Division III athletics teams. Its 115-year legacy is expressed today in its enduring values of discovery, community, respect and service, which are woven into the academic program and campus life. Bluffton students go into the world prepared for life as well as for their chosen vocation. We know one of the keys to your business success is the strength and reliability of your communications network. CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers for businesses and consumers. The company also offers advanced entertainment services under the DIRECTV brand. CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations. For more information, visit www.centurylink.com. A long-time supporter of the Lima-Allen County Chamber of Commerce, CenturyLink values our partnership with the Chamber. We believe in investing in the communities we serve.

2014 Business Plan

JPMorgan Chase Bank, NA is one of the top financial institutions in the United States and internationally. Our local Business Banking team alone consists of 20 people in the Lima/ Allen County Market who are committed to our business customers and are driven to deliver the best financial solutions. Chase has six banking centers in the Lima/Allen County area, and is the area’s leading market shareholder with nearly $500,000,000 in deposits. We continue to have a strong commitment to the Lima/Allen County Chamber of Commerce and the customers we serve. Chase looks forward to partnering again with the Chamber in 2014. Childers Media Group is a local radio and multi- media company that operates five radio stations and websites including “New Country” 92.1 The Frog, Classic Rock 104.9 “The Eagle”, Sports Radio 93.1 The Fan, Lite Rock 107.1 and News/Talk 940 WCIT. The mission of Childers Media Group is to provide listeners and consumers with great content on both Music and Talk formats. Childers Media Group is incredibly engaged with our community, and we are proud to host and showcase the Annual St. Jude Benefit Concert each Spring at the Veterans Memorial Civic & Convention Center. Childers Media group broadcasts over 150 high school and local college sporting events annually, as well as serving over 2,500 families at Thanksgiving with groceries. Citizens National Bank is a community bank focused on small business. With eight locations, we service a 10 county area and are an approved administrator of SBA loan programs. We’re committed to providing technologically advanced banking with a local touch. “The Lima/Allen County Chamber of Commerce provides great programming. Through sponsorships we’ve been able to provide hundreds of people with information about our products and prove our commitment to supporting Lima area businesses.” Since the 1930s, AM 1150 WIMA has been bringing Limaland the most local, up to date news, sports, and information of any broadcast media in the area. Since that time, T102, Mix 103.3, 93.9 Kiss FM, and 107.5 The Rock Station have been added to our family of stations to provide world class entertainment to the town we’re so proud to call home. We work hard to give voice to the important works being accomplished by the business community and the Lima/ Allen Chamber of Commerce, and look forward to strengthening the relationships we’ve attained with our neighbor businesses. Dominion is one of the nation’s largest producers and transporters of energy, with a portfolio of approximately 23,500 megawatts of generation, 11,000 miles of natural gas transmission, gathering and storage pipeline and 6,400 miles of electric transmission lines. Dominion operates one of the nation’s largest natural gas storage systems with 947 billion cubic feet of storage capacity and serves retail energy customers in 15 states. Dominion practices environmental stewardship and contributes more than $20 million annually to the environment, education, arts and culture, and health and human services. Dominion’s strategy is to be a leading provider of electricity, natural gas and related services to customers in the energy-intensive Midwest, Mid-Atlantic and Northeast regions of the U.S., a potential market of 50 million homes and businesses where 40 percent of the nation’s energy is consumed Fifth Third Bank and its 4 Allen County locations have a history of helping Lima area businesses since 1936 as we began as First Federal Bank of Lima. That commitment continues today and is demonstrated by our strong partnership with the Lima/Allen County Chamber of Commerce. At Fifth Third, we believe in strengthening communities by creating opportunities for our neighbors and business partners. The Chamber provides those opportunities through education and networking events, member benefits, and economic development advocacy. Fifth Third Bank looks forward to partnering with the Lima/Allen County Chamber of Commerce again in 2014. First Federal Bank* (2012) offers community banking, trust and wealth management services to over 68,000 households in three States, employs 572 trusted advisors and has 33 offices, including four offices in Allen County. Focused on local decision-making and a Customer First service culture, First Federal offers all the convenience of a large bank, with the personalized service of a small bank. First Federal Bank is excited to partner with the Lima/Allen County Chamber of Commerce in 2014.

Lima/Allen County Chamber of Commerce

At the Lima Engine Plant we are proud of our association with the community in Allen County and with the Chamber of Commerce. We have been part of the community for over 50 years and in that time have produced more than 39 million engines. We look forward to continuing a long and healthy relationship with the Chamber and to an improving business climate for all of the members of the Chamber in 2013. For more information about our journey, go to www.fordstory.com. Just as Lima Manor, Roselawn Manor, Shawnee Manor, Wapakoneta Manor, Burton’s Ridge Assisted Living and Heritage Health Care take care of the health and transitional care needs of our community, the Lima/Allen County Chamber of Commerce enriches the Lima area’s business community. The Lima Chamber’s dedication, teamwork and commitment to excellence continues to be a strength of this community. Lima Manor, Roselawn Manor, Shawnee Manor, Wapakoneta Manor, Burton’s Ridge Assisted Living and Heritage Health Care are honored to be affiliated with this superb group. Holiday Inn & Suites* is Lima’s newest premier full service hotel featuring Kem’s Restaurant and Lounge. The hotel was opened in 2009. The Holiday Inn & Suites offers ultra modern guest rooms with amenities including an indoor swimming pool, whirlpool and exercise room. There is a 24-hour business center with complimentary wireless Internet access throughout the hotel. In addition, the hotel has meeting and banquet space that can accommodate from 5 to 120 people with full catering services. The Holiday Inn & Suites is proud to be a Lima-Allen County Chamber member and look forward to a successful 2014 partnership. For 127 years, the Husky Lima Refinery has served as a cornerstone of the economy of Allen County, based on the strength and dedication of its employees. We are proud of our association with the Lima/Allen County Chamber of Commerce and consider it to be a valued partner in that long history of success. Since assuming ownership in mid-2007, Husky Energy has completed major upgrades to the refinery, resulting in more efficient operation, increased crude oil capacity and improved safety and environmental performance. This work will ensure that the Lima Refinery continues to be a significant employer and proud supporter of local businesses for many years to come. INEOS* is a leading petrochemical company comprising 15 businesses each with major chemical company heritage. The production network spans 51 manufacturing facilities in 11 countries throughout the world. The Lima facility has been operational since 1955 and employs 207 including contractors. The plant is a major producer of Nitrile based products, including Acrylonitrile, Acetonitrile, and HCN. Lima Chemicals also produces Barex®, an acrylo-based resin which is clear, shatter-resistant, nearly impervious to oxygen and excels as a packaging material. Excellence in safety, health and environmental performance is our top priority. Lima INEOS is proud to be part of the Lima community and Allen County Chamber of Commerce. Lima Memorial Health System serves communities throughout northwest Ohio with highquality, innovative healthcare in a family-centered environment. We are a not-for-profit healthcare organization with 1,500 employees and 25 facilities in a 10-county service area. Taking exceptional care of patients is our number one priority. By bringing our familyoriented culture to the bedside and spending more time with you, we provide a higher level of care. Our physicians, board-certified specialists and experienced nurses ranks among the highest in Ohio.

2014 Business Plan

The Lima News is a daily newspaper which has served Lima and West Central Ohio

community for over 125 years. The Lima News is owned by Civitas Media. The Lima News/ VALUED PARTNERS LimaOhio.com reaches over 30,000 households and over 85,000 readers/unique visitors every day.

The Lima News also publishes the Marketplace, which is a weekly publication that is delivered to non-subscriber households. We also publish two monthly publications . . . the RealEstate Marketplace and Generations Magazine. The Lima News produces four four-color glossy publications . . . the Wedding Planner, the Indian Lake Visitors Guide, the Grand Lake St Marys Visitors Guide, the Putnam County Community Guide and the West Central Ohio Medical Directory. The Lima News annually produces five Special Events including Lima Bride, the Real Wheels Classic Car Show, the Senior Living Expo, Ladies Night Out, and the Taste of Home Cooking Show and Expo. We also sponsor several “youth” recognition events including the Regional Spelling Bee, the Leaders of Tomorrow Program, and the Scholar Athlete of the Year Banquet. The Lima News also has an interactive community website MyOwn®Lima.com, which is a hyper-local site where the content, news, happenings, events, and information is generated by community individuals and organizations. MetoKote is proud to be a part of the Lima/Allen County Chamber of Commerce. Their commitment to the growth and success of the Lima community is evident in many of the leadership programs and business-building initiatives that they provide to the area. Lima is home to MetoKote’s corporate headquarters and also to one of their largest and most diverse coatings service centers. MetoKote Corporation is the world’s leader in advanced coating applications. Specializing in electrocoat (e-coat), powder coat and liquid paint, MetoKote has served various industries for four decades. We currently operate over 90 systems in 28 facilities located in North America, South America and Europe. Ohio Northern University is an independent, comprehensive University that distinctively combines nationally ranked sciences, arts and professional programs in its five colleges: Arts & Sciences, Business Administration, Engineering, Pharmacy and Law. Established in 1871 and affiliated with the United Methodist Church since 1899, Ohio Northern has an enrollment of more than 3,600 students, representing 38 states and 27 countries, and offers more than 70 programs of study. The beautiful, 342-acre residential campus is made up of more than 60 modern residences and academic buildings and provides a vibrant campus experience with nearly 200 student clubs and organizations. The Polar Bears compete successfully at the NCAA Division III level in 23 varsity sports as part of the highly respected Ohio Athletic Conference. Graduates leave prepared with an education that delivers one of the highest returns on investment in the state. The placement rates for graduates six months after graduation have averaged more than 93 percent for each of the past eight years, a rate higher than the national average. One of The Ohio State University at Lima’s primary missions as part of the state’s top public university is to provide access to the community to all resources of the institution. For more than 50 years, students have come to the campus east of Lima for an Ohio State education that can help them achieve their professional and life goals and build strong and vital communities in west central Ohio. Today, Ohio State Lima offers 9 Bachelor and three Bachelor completion programs and one graduate program. Students can also choose to finish any of Ohio State›s 175 majors at the Columbus campus. While at Ohio State Lima, our students work directly with their professors in small class settings and have the option of engaging in undergraduate research. PERRY proTECH is one of the largest privately held office technology dealers in the country. We utilize advanced technologies to help our clients manage the flow of information through networks, documents and office solutions so each client can focus on what they do best, running their business. PERRY proTECH is more than just a business partner, we are an employee owned, community driven organization dedicated to the success of those we serve.

Lima/Allen County Chamber of Commerce

We take pride in the positive relationship that PotashCorp Lima has developed with the people of this region - a relationship that has grown and strengthened over the years. The support of our neighbors is critical to the success of our business. We strive to be a valued member of the community by building a workplace committed to the health and safety of our employees, to the protection of our shared environment and to the ongoing economic and social well-being of the local community. We are proud to call Lima our home. We strive every day to maintain a strong relationship with the community and hope to continue to do so for many years. Companies like P&G are a force in the world. Our market capitalization is greater than the GDP of many countries and we serve consumers in more than 180 countries. With this stature comes both responsibility and opportunity. Our responsibility is to be an ethical corporate citizen – but our opportunity is something far greater, and it is embodied in our Purpose. Our Purpose works to unify us in a common cause and growth strategy. It is powerful because it promotes a simple idea to improve more consumers’ lives in more parts of the world… more completely. While this statement defines our commercial opportunity, our culture reflects the broader opportunity of improving lives through and beyond our branded products and services. Rhodes State* (2011) provides career education programs, non-credit workforce development, and consulting for business and industry. With nearly 4,000 students, the College’s core institutional values of integrity, caring, responsibility, respect, and quality guide its policies and practices. The College’s net added income generated by its operations and spending of students contributes a total of $24.5 million to the annual regional income. In addition, the accumulated credits achieved by former students over the past 30 years translate to $152.4 million in added regional income each year due to the higher earnings of students and increased output of businesses. Students can choose from 75 majors and certificate programs in Allied Health, Arts & Sciences, Business and Public Service, Information Technology/Engineering Technology, and Nursing. With the recent addition of the Associate of Arts and Associate of Science degrees, students can earn the first two years of a bachelor’s degree with seamless transferability to a university. As we continue to educate the regional workforce, Rhodes State College is proud to partner with the Chamber as it strives to improve the area’s economic vitality and quality of life. Rudolph Foods sells pork rinds to nearly 30 countries around the world. In addition to being a proud member of the Lima/Allen County Community for over 57 years, the company has six other facilities in the United States and three international ventures. With nearly 450 employees globally, Rudolph Foods maintains its position as the world's largest manufacturer of pork rinds, while expanding into new areas of the snack food industry. Since 1963, Sheakley has helped employers remain focused on increasing profitability by providing cost saving programs and administrative relief for voluntary and mandated employee programs including Ohio workers’ compensation, safety/loss prevention, payroll administration, 401(k)/retirement plan services, flexible benefits, unemployment cost control, and all-inclusive human resource outsourcing solutions. Over the last twenty years, Sheakley has had the pleasure of partnering with the Lima/Allen County Chamber of Commerce for their Ohio workers’ compensation group rating program. The Chamber has been instrumental in the success of this program exemplifying the qualities of professionalism and a strong commitment to their members. We look forward to our continued partnership for years to come.

2014 Business Plan

Founded in 1946, Spherion® Staffing Services is a recognized leader in workforce solutions. Local owners Bob and Grace Schulte and their team have been serving the recruiting and staffing needs of Northwest Ohio businesses for 32 years. Their distinct local focus and personalized approach to staffing has earned them a reputation of excellence among their customers. Partnering together, Spherion takes the time to understand your business, hiring criteria, workforce goals and the traits that make a candidate an ideal match for your opportunities. So, when you need talent on-demand, we’re able to deploy the right resource, right away! Annually, Spherion connects more than 160,000 talented individuals to companies seeking their unique skills—from light industrial and manufacturing, to administrative and clerical staff on a flexible, temp-to-hire and direct-hire basis. Put the resources of a national staffing leader with a local focus to work for you! To learn more, visit www.spherion.com/nwohio or find us on Facebook. St. Rita’s Medical Center knows that being the leading provider of health care means being concerned about more than what happens inside the walls of the Medical Center. Being a member of the Chamber provides us with the opportunity to work in partnership with many other businesses in our community. We are always looking for opportunities to collaborate in projects that make our community a great place to work and live. Superior Federal Credit Union is proud to support the Lima/Allen County Chamber of Commerce. Our community and 50,000 members are fortunate to have such a strong voice representing the Lima area. As we deliver financial services, we always consider the Lima/ Allen County Chamber of Commerce a valued partner in our success. The mission of Time Warner Cable is to connect people and businesses with information, entertainment and each other and to give customers control in ways that are simple and easy. Time Warner Cable does just that through its digital cable, Internet, Digital Phone, Media Advertising and Business Class services. The company also believes in the power of community which is why Time Warner Cable is proud to support the Lima/Allen County Chamber of Commerce. Through its various programs and initiatives, the Chamber always has the best interest of its members as its number one priority. Either through the promotion of its members’ businesses or through proactive legislative efforts, the Chamber is always working for you. That is why Time Warner Cable believes in supporting the Lima/Allen County Chamber of Commerce.

NION BANK C EU

” OU

“C

Tom Ahl Family of Dealerships * (2011) The Ahl Family has been selling cars for over 50 year here in Lima with a goal to give you a deal on a vehicle and service thereafter that is so good it’ll knock your socks off! While selling new Buicks, GMC’s Chryslers, Dodges, Jeeps, RAM’s and Hyundai’s at great prices with a Lifetime Warranty, Tom Ahl is known for his used car selection with great prices right on the window! With 4 lots here in Lima, Tom Ahl Family of Dealerships often is #4 in the State of Ohio in used car sales!

ITTED TO Y

The Union Bank Company is a locally owned and operated community bank, since 1904, and is proud to serve the Allen County Community. The Union Bank continually strives to meet the needs of individuals and businesses with competitive products and services. Whether you are a large company with multiple financial needs, a growing small business, or someone simply looking for a rewards checking account, we have the right products and services and the right people to assist you. The bank also offers investment products, treasury management services, private banking, online and mobile banking. Celebrating over 110 years of community banking, The Union Bank Company is a wholly owned subsidiary of United Bancshares, Inc. (NASDAQ, UBOH news), and is headquartered in Columbus Grove, Ohio. The Union Bank Company serves Allen, Hancock, Putnam, Sandusky, Van Wert and Wood counties with twelve convenient locations in Bowling Green, Columbus Grove, Delphos, Findlay, Gibsonburg, Kalida, Leipsic, Lima, Ottawa and Pemberville. The Union Bank is looking forward to partnering with the Lima/Allen County Chamber of Commerce in 2014.

Lima/Allen County Chamber of Commerce

The University of Northwestern Ohio is an entrepreneurial, not-for-profit, university founded in 1920. There are five colleges within the university: College of Business, College of Health Professions, College of Occupational Professions, College of Applied Technologies, and Graduate College. UNOH has educated students from all 50 states and 36 foreign countries, and currently has more than 4500 students enrolled from 40 states and 24 foreign countries. In order to help students succeed in their desired career path, the University of Northwestern Ohio is proud to offer more than 60 programs of study including Master’s, Baccalaureate, Associate, and Diploma programs. The University is situated on a 200+ acre campus and recently completed the new Indoor Athletic Complex. The UNOH Indoor Athletic Complex houses a large workout space for all UNOH students including more than 40 cardio machines, 40 strength machines, free weights, fitness rooms, and student locker rooms along with indoor practice facilities for the golf, soccer, baseball, and softball teams. The University of Northwestern Ohio also offers a variety of athletics including Men’s & Women’s Basketball, Men’s & Women’s Tennis, Men’s & Women’s Golf, Men’s and Women’s Bowling, Men’s and Women’s Soccer, Women’s Volleyball, Men’s Baseball, Women’s Softball, and six Co-Ed Motorsports teams. The University of Northwestern Ohio has an impact of more than $250 million on the local economy. Limaland Motorsports Park, which is owned by UNOH, has an additional $15 million impact. Wannemacher Total Logistics* has transformed from a trucking company into a company that provides many different logistical and packaging services to their customers. Wannemacher currently has over 1,500,000 square feet of warehouse space in Lima including climate controlled space, a spray drying facility in Upper Sandusky, Ohio as well as a honey processing facility in Van Wert, Ohio. Wannemacher continues to grow and expand as they currently employ 145. Wannemacher Total Logistics is proud of our association with the Lima/Allen County Chamber of Commerce and consider it to be a valued partner. For more information visit their website www.wanntl.com. Your Hometown Lima Stations and Block Communications are proud of our unique position in the broadcast field. Lima, Ohio is the only television market in the country with all 4 major network affiliates under one ownership umbrella. The flagship station WLIO, which is our NBC affiliate celebrated 60 years serving the West Central Ohio viewing area in 2013. We are not only committed to bringing quality news, sports, and entertainment to our viewers but also creating an opportunity for our many advertising partners to grow their business. That philosophy along with the help of the Lima/Allen County Chamber of Commerce is essential for a strong local economy.

∗

Denotes new for 2014. Year in parenthesis indicates previous year recognized as circle of influence

2014 Business Plan

WHO’S WHO

These individuals are the “go–to” people, the movers and shakers, the “let’s get the job done right” members of our business community. Due to their work ethic and dynamic commitment to the community, they are the “Who’s Who” of the Lima/Allen County business community.

Tier 6 Who’s Who

Tier 4 Who’s Who

St. Rita’s Medical Center

Chase

Tier 5 Who’s Who

• Tim Turnwald, Area Manager, 121 W. High Street, 419.221.5000 • Dan Moening, Sr. Vice President, 121 W. High Street, 419.221.5003 • Tim Connell, Vice President, 121 W. High Street, 419.221.5814 • Chris Schimmoeller, Vice President, 121 W. High Street, 419.221.5093 • Isabel Ortiz, Assistant Vice President, 121 W. High Street, 419.221.5892 • Barry von der Embse, Vice President, 121 W. High Street, 419.221.4719 • Mark Honigford, Vice President, 121 W. High Street, 419.221.5823

Lima Memorial Health System

Ohio Northern University

• Brian Smith, President, St. Rita’s Health Partners, Regional CEO, North Division, Catholic Health Partners • Bob Baxter, President, St. Rita’s Medical Center • Tim Rieger, CFO, St. Rita’s Health Partners • David Murphy, Executive Director St. Rita’s Health Partners Professional Services • Linda Chartrand, Marketing, St. Rita’s Health Partners

• Mike Swick, President and Chief Executive Officer, (419) 226-5050, mswick@limamemorial.org • Bob Armstrong, Senior Vice President and Chief Operating Officer, (419) 226-5050, rarmstrong@limamemorial.org • Eric Pohjala, Vice President and Chief Financial Officer, (419) 226-5050, epohjala@limamemorial.org • Kha Tran, MD, Vice President of Medical Affairs, (419) 226-5050, lthompson@limamemorial.org • Ann Pohl, Vice President and Chief Nursing Officer, (419) 226-5050, apohl@limamemorial.org • Lynn Carpenter, Administrative Director, Lima Memorial Health System, (419) 226-5050, lcarpenter@ limamemorial.org, • Ken Kurz, Executive Director, Lima Memorial Foundation, (419) 2265087, kkurz@limamemorial.org

• Dan DiBiasio, President. d-dibiasio@ onu.edu 419-772-2030 • David C. Crago, Provost/Vice President for Academic Affairs, d-crago@onu.edu 419-772-2034 • Ken Block, Vice President of University Advancement, k-block@ onu.edu 419-772-2035 • Lawrence Lesick, Vice President for Enrollment Management, l-lesick@ onu.edu 419-772-2260 • Ann Donnelly Hamilton, Executive Assistant to the President, a-donnelly@onu.edu 419-772-1022 • Amy Prigge, Executive Director of Communications & Marketing, a-prigge@onu.edu 419-772-2044

The Ohio State University – Lima

• Gregory S. Rose, Interim Dean and Director, 4240 Campus Drive, 419.995.8481, rose.9@osu.edu • Bryan Albright, Associate Director of Enrollment Services, 4240 Campus Drive, 419.995.8223 albright.34@osu. edu • Amanda Miller, Director of Development, 4240 Campus Drive, 419.995.8260 miller.1491@osu.edu • Pamela Joseph, Director of Communications, 4240 Campus Drive, 419.995.8284 joseph.122@osu. edu

Lima/Allen County Chamber of Commerce

• Rachel Richardson, Career Services Coordinator, 4240 Campus Drive, 419.995.8053, richardson.607@osu. edu • Allison Gilmore, Associate Dean, 4240 Campus Drive, 419.995.8214, gilmore.24@osu.edu

PERRY proTECH

• Barry Clark, CEO & President, 545 W. Market Street, 419.228.1360 • Dave Zimerle, Executive VP of Sales, 545 W. Market Street, 419.228.1360 • Becky Taylor, VP of Accounting, 545 W. Market Street, 419.228.1360 • Kathy Vogler, Marketing Director, 545 W. Market Street, 419.228.1360 • Don Katalenas, VP of Service, Imaging, 545 W. Market Street, 419.228.1360 • Jeff Boate, President, IT/Networking, 1089 Fairington Drive, Sidney, 937.498.7080

PotashCorp

• Todd Sutton, General Manager, P.O. Box 1901, 419.879.8989 • Jennifer Niese, Human Resource Manager, P.O. Box 1901, 419.879.8989 • Mike Resar, Safety, Health and Environmental Manager, P.O. Box 1901, 419.879.8989

Time Warner Cable Business Class

• Brian Young, Director of Government Relations, 3100 Elida Road, 419.429.7450 brian.young@twcable. com • Joelene Jordan, Time Warner Business Class, 3100 Elida Road, 419.996.2218, joelene.jordan@ twcable.com • Dino Gerdeman, Sales Manager, 3656 Allentown Road, 419.581.9948, dino. gerdeman@twcable.com • Tricia Profit-Kuhn, Media Sales, 3656 Allentown Road, 419.996.2246, tricia. profit@twcable.com • Jason Teman, Media Sales, 3656 Allentown Road, 419.996.2215, jason. teman@twcable.com

• Lisa Morris, Media Sales Admin. Assistant, 3656 Allentown Road, 419.996.2215, lisa.morris@twcable. com

Tier 3 Who’s Who AEP Ohio

• Randy Payne, Manager Community Affairs, 567.207.8412, rdpayne@aep. com4

American Trim

• Bob Stead, President and COO, 937.494.6262 bstead@amtrim.com • Tim Hawk, Executive Vice President, 937.494.6030 thawk@amtrim.com • Dan Morgan, Chief Financial Officer, 419.996.4875 dmorgan@amtrim. com • Rick Pfeifer, Chief Technical Officer, 419.996.4964 rpfeifer@amtrim.com

CenturyLink

• Dave Jordan, Area Operations Manager, 419.226.6725 • Maria Stockwell, Business Sales Account Manager, 419.226.6236 • Joanette Romero, Ohio Market Development Manager, 440.244.8281 • Kathy Daniels, Government Relations Manager, 419.755.8921

Citizens National Bank

• Ken Dysert, Sr. VP Lima City President, 201 N. Main Street, 419.224.0400 x1338 • Marty McCluer, VP Business Banking, 201 N. Main Street, 419.224.0400 x1318 • Cheryl Verhoff, VP Business Banking, 201 N. Main Street, 419.224.0400 x1348 • Chad King, VP Business Banking, 201 N. Main Street, 419.224.0400 x1339

Fifth Third Bank

• Scott Neth, Vice President/Regional Manager, 419.229.3060 scott. neth@53.com • Mark Schluneker, Assistant Vice President/Financial Center Manager, 419.229.3060 mark.schluneker@53. com • Bethany Garrett, Financial Center Manager, 419.999.1842 bethany. garrett@53.com • Danyrae Scott, Financial Center Manager, 419.225.6400 danyrae. scott@53.com

• Amanda Woodard, Financial Center Manager, 419.222.7770 amanda. woodard@53.com

Superior Federal Credit Union

• Phil Buell, President & CEO, 4230 Elida Road, 419.223.9746, pbuell@ superiorfcu.com • Keith Eiden, Executive Vice President, Sales & Lending, 4230 Elida Road, 419.223.9746, keiden@superiorfcu. com • Carol Buettner, Director of Private Banking, 4230 Elida Road, 419.879.4843, cbuettner@ superiorfcu.com • Kurt Neeper, Vice President, Business Development, 4230 Elida Road, 419.879.3502, kneeper@superiorfcu. com

Trinity Highway Products

• Keith Hamburg, Plant Manager, 425 East O’Connor Avenue, 419.227.1296 keith.hamburg@trin. net • Josh Briggs, Safety/Environmental Manager, 425 East O’Connor Avenue, 419.227.1296 josh.briggs@trin.net • Curtis Napier, Quality Control Manager, 425 East O’Connor Avenue, 419.227.1296 curtis.napier@trin.net • John Hickman, Maintenance Operations, 425 East O’Connor Avenue419.227.1296, john.hickman@ trin.net

Tier 2 Who’s Who First Federal Bank

• Deb Soldenwagner, Community Banking Center Manager, 2565 Shawnee Rd., p. 419-222-3170 o. 419221-1312 • Tim Windau, Vice President, Commercial Lender, 2565 Shawnee Rd., p. 419-338-2030 o. 419-221-1312 • Gwen Sackinger, Mortgage Lender, Loan Officer, 2565 Shawnee Rd., p. 419-222-6503 o. 419-221-1312 • Gary A. Minnick, Vice President, Commercial Lender, 2565 Shawnee Rd., p..419-222-6158 c. 419-516-7313 • Ginny German, Assistant Vice President, 2600 Allentown Rd., p. 419-338-2022 c. 419-235-4587

Holiday Inn & Suites

• Brad Will, General Manager, 803 South Leonard, 419.879.4000 brad. will@mwlodging.net • Michele Knoch-Hicks, Sales, 803 South Leonard, 419.879.4000 michele@mwlodging.net

Huntington National Bank

• Rick Kortokrax, Private Financial Group Business Banker Senior, 631 West Market Street, 419.991.9316 rick.kortokrax@huntington.com • Fred Vernon, Commercial Relationship Manager, 631 West Market Street, 419.222.7134 fred. vernon@huntington.com

ServiceMaster ‘At YOUR Service’

• Michael Kleman, Vice President, 2150 Baty Road, 419.339.0871 mikekleman@wcoil.com www.servicemasteratyourservice. com • Michael Hicks, General Manager, 2150 Baty Road, 419.339.0871 hicksm5.0@gmail.com www.servicemasteratyourservice. com

The Union Bank

• Erin W. Hardesty, Vice President, Private Banking/Treasury Management Manager, 1410 Bellefontaine Ave., 419.879.6117, ehardesty@theubank.com • Curtis Shepherd, Senior Vice President, Retail Division, 100 S. High Street, Columbus Grove, 419.659.2141, cshepherd@theubank. com

Tier 1 Who’s Who Buckeye Anesthesia Services

• Paul Scheiwiller, MD, 801 Medical Drive, 419.224.7586

2014 Business Plan

2013 COMMITTEES LIMA/ALLEN COUNTY CHAMBER OF COMMERCE VISION STATEMENT: To be the leader of collaborative efforts to advocate a community vision, to promote business retention, growth and development, and to be a catalyst for higher education to meet the workforce development needs of the Lima and Allen County employers. MISSION STATEMENT: Serve, represent, and enhance business growth and success. 2013 ACCOMPLISHMENTS: • Continued to partner with the Allen Economic Development Group, working with businesses and educational institutions on “WE Connect,” “cradle–to–career,” and STEM education; Promoting a workforce credentialed community, careers in manufacturing and skilled trades, mining our talent for future workers, and securing higher paying jobs for our region. • Marketed assets of our community through one website www.WeAreLimaAllenCounty.com; identifying and promoting our community, marketing the quality of life, showcase why businesses should locate here and to market those benefits to professionals recruited to the area. • Engaged and mentored Young Professionals to serve on leadership boards throughout our community and communicated the strengths and benefits of each generation. • Expanded legislative efforts, hosted additional business advocacy forums, increased grassroots efforts and streamlined the process for the Chamber to take a political stance on issues impacting businesses. Co– hosted the “State of the State” address, and positioned the Chamber to be the “Voice of Business,” influencing public policy matters affecting our region. • Worked with Downtown Lima, Inc. in enhancing the image of the City of Lima. • Continued partnerships with all entities within the Center for Business Services by working together to accomplish goals for the betterment of our community. 2014 GOALS • Build upon our partnership with the Allen Economic Development Group to grow, develop and enhance workforce development programs such as We Connect, cradle–to–career initiatives and STEM education efforts to promote a workforce credentialed community. • Enhance and market the www.WeAreLimaAllenCounty.com website; Continue updating community testimonials. • Further legislative efforts by hosting business advocacy and topical forums, continue grassroots efforts and be the “Voice of Business,” to influence public policy matters. • Engage and mentor Young Professionals to serve on leadership boards throughout our community and communicate the strengths and benefits of each generation. • Work collaboratively with Downtown Lima and other partners to enhance the downtown region, as well as the entrances to the City of Lima. • Prepare a study to evaluate the needs, finances and marketing of the City Club to sustain the success of the facility. • Continue partnerships with all entities within the Center for Business Services to accomplish goals for the betterment of our community.

Lima/Allen County Chamber of Commerce

AGRI–BUSINESS COMMITTEE MISSION STATEMENT: To promote a mutual understanding of, and an appreciation for, Allen County’s largest industry – Agriculture – and its impact on the lives of all residents of Allen County. Chairperson: Beth Seibert, Allen Soil and Water Conservation District Committee meets on an as needed basis. 2013 ACCOMPLISHMENTS: • Supported the agricultural Wake, Rattle and Roll program at the Allen County Fairgrounds. • Partnered with city, county, township, and Regional Planning Commission officials addressing land use issues. • Participated with Lima City School’s Farm Day and Allen County Fairgrounds Farm Discovery Day. • Created two awards for the annual Agriculture Hall of Fame. • Promoted agricultural career information/education whenever possible. 2014 GOALS: • Continue to support the agricultural Wake, Rattle and Roll program at the Allen County Fairgrounds. • Promote agricultural career information and education whenever possible. • Provide education opportunities on the connection between commodities and the consumer. • Continue participation with Lima City School’s Farm Day and Allen County Fairgrounds Farm Discovery Day. • Promote the annual Agriculture Hall of Fame award.

FINANCE COMMITTEE MISSION STATEMENT: To provide sound financial guidelines and oversight to the Board of Directors enabling the Lima/Allen County Chamber of Commerce and its affiliates to maintain a stable financial environment. Chairperson: Committee meets the third Thursday of each month at 12:00pm 2013 ACCOMPLISHMENTS: • Reduced building debt by $119,000 • Finished 2012 with a clean audit 2014 GOALS: • Maintain a clean audit • Advise Board of Directors regarding the third floor revenue • Continue to reduce debt of the building

2014 Business Plan

SUSTAINABLE COMMUNITIES INITIATIVE MISSION STATEMENT: Develop and pursue a community vision of sustainability through collaboration and review proposed community initiatives. The Committee shall be responsible for reviewing/developing initiatives that target opportunities to improve the quality of life of Allen County residents through the creation of a sustainable environment. Chairperson: Lima Allen County Regional Planning Authority Representative Committee meets quarterly. 2013 ACCOMPLISHMENTS: • Worked with the Sustainable Communities and Lima Allen County Regional Planning Commission in the development of a new website to measure outcomes for Allen 2020. • Interviewed community leaders and Allen 2020 taskforce team members to put together a report on the progress made accomplishing the Allen 2020 vision. 2014 GOALS: • Continue the work with the Sustainable Communities and Lima Allen County Regional Planning Commission in the development of a new website to measure outcomes for Allen 2020 and health care initiatives. • Continue to foster collaboration and partnerships to advance the Allen 2020 visions. • Publish a document outlining what has been accomplished as related to the Allen 2020 community visioning initiative.

2013 Connections program

Lima/Allen County Chamber of Commerce

LEGISLATIVE COMMITTEE MISSION STATEMENT: To develop an awareness and understanding of emerging local, state and federal issues that could cause a change in the business/quality of life climate; develop a position to inform members and the community; and, when advisable, develop a strategy to resolve the issue. Chairperson: Brian Young, Time Warner Cable Committee meets the Third Wednesday of each month at 3:00 PM 2013 ACCOMPLISHMENTS: • Pro–business advocate for members seeking opportunities to support legislative efforts in assisting local businesses; met with legislators at the Ohio Capital to discuss significant Lima/Allen County issues. • Monitored local, state, and national business related issues affecting the community and provided feedback to state and national organizations. • Assisted in hosting Governor Kasich’s “State of the State” address. During which we held interactive legislative receptions, debates, and forums facilitating communication between businesses and elected officials. • Hosted programs including, but not limited to, United States Congressman Jim Jordan, State Representative Matt Huffman, State Senator Keith Faber, Health Care Forum, Lt. Governor Mary Taylor, State Treasurer Josh Mandel, as well as held a local Mayoral debate. • Participated in U.S. Chamber of Commerce legislative events, Ohio Chamber’s Action Alliance competition and supported the Great Lakes Initiative. • Provided legislative updates during Chamber programs and monthly news conference. 2014 GOALS: • Continue to be a pro–business advocate for our members • Monitor local, state, and national issues affecting the community and provide feedback to state and national organizations. • Hold at least six interactive legislative receptions, debates, or forums to facilitate communication between businesses and elected officials. • Plan legislative meetings with local and state legislative representatives at the Ohio Capital. • Seek opportunities for dissemination of legislative information to our members in a timely manner and encourage involvement in legislative concerns. • Provide legislative updates for Chamber events and news conferences. • Expand the readership and content of the Legislative Advocacy Report. • Participate with the U.S. Chamber of Commerce, Ohio Chamber’s Action Alliance and the Great Lakes Initiatives.

2014 Business Plan

LIMA AREA CHAMBER FOUNDATION MISSION STATEMENT: To establish and operate non–profit educational programs in the Lima–Allen County area including without limitation the recruiting, development and training of community and civic leaders, the development and support of a small business enterprise center to train and assist persons interested in the operation of small businesses, and to support educational programs, workshops, seminars, information and research programs to assist community and business leaders of all economic, racial and ethnic backgrounds. Chairperson: Dr. John Snyder, The Ohio State University at Lima Campus Committee meets as needed throughout the year with at least one annual meeting. 2013 ACCOMPLISHMENTS: • Supported the College Access program. • Supported the Allen Lima Leadership program. • Assisted with the Walter C. Potts Entrepreneur Center. • Managed funding and leases for the Center for Business Services. • Supported the Allen County Community Branding Project. • Successfully raised funds for the Center for Business Services Capital Campaign. • Paid off a $200,000 foundation loan for the Center for Business Services. 2014 GOALS: • Raise awareness of the Lima Area Chamber Foundation. • Facilitate business partnerships with local school districts. • Support programs for youth and adult leaders. • Continue to work with the Walter C. Potts Entrepreneur Center. • Provide a venue for raising money for community and business development. • Assist with sustainability for WE Connect/College Access and STRIVE (cradle to career) initiatives. • Monitor the agency leases, expenses and financial sustainability of the Center for Business Services facility. • Continue to secure funding for the Center for Business Services capital improvements.

Lima/Allen County Chamber of Commerce

ALLEN LIMA LEADERSHIP MISSION STATEMENT: To be a catalyst promoting positive change in the Allen/Lima communities by: Annually selecting individuals with diverse backgrounds and developing their leadership skills; Provide a strong commitment to the community; Provide these individuals with an education to improve understanding of community issues, institutions, self and others and training in advanced leadership principals; Establish an invaluable resource to nonprofit, governmental and community organizations upon graduation, sharing their educational and training experiences, actively seeking positions of change on issues that affect and impede advancement of our communities, and promoting the A.L.L. graduates involvement in such issues. The Allen Lima Leadership Group meets on a monthly basis September through June. 2013 Accomplishments • Successful transition from retiring Executive Director Micki Vollmer to her replacement Matt Otto. • Successfully guided 2013 ALL Adult and Youth Leadership Classes through to graduation. • Updated ALL Alumni Profile Directory. • Continued to educate community on purpose/objective of the program. • Maintenance of current corporate memberships. • Graduation Celebration for 25th Anniversary year. • Recruited for ALL Adult and Youth Leadership Class of 2014. • 2013 Class Project : Roof replacement for the Habitat for Humanity ReStore; plan to raise approximately $50,000 in donations to replace a major section of the roof. 2014 Goals • Continue to increase minority participation. • Increase and retain number of corporate memberships. • New Member Reception. • Designate project for ALL Class of 2014. • Recruit ALL Adult and Youth Leadership Class of 2015. • Implementation of multiple, smaller fundraisers. • Increase awareness through social media outlets. • Continue to update Website/You Tube – ALL Leadership TV Channel. • Update Alumni Website and Database.

2014 Business Plan

WE Connect MISSION STATEMENT: Serve as a catalyst for collaboration, across sectors and along the educational continuum, to drive better results in education and workforce development so that every individual can be prepared to enter the workforce with the necessary skills needed for success. 2013 ACCOMPLISHMENTS: • Created business leadership team to define goals to address the needs related to workforce and education. • Individual meetings with businesses, educators, colleges, faith–based organizations, civic, and social service agencies to gain knowledge of local services and to define gaps/needs for resource mapping. • Secured funding for College Access to continue to offer weekly ACT prep, advisors at Lima Senior and Apollo, summer programming and financial aid workshops for families. 2014 GOALS: • Increase awareness to individuals in the community about workforce and training opportunities after high school. • Increase awareness of local businesses and career opportunities within those businesses. • Build partnerships between business, education and the community to link the classroom to the real world. • Create a one–stop location of resources within the community related to jobs & careers, business links, events, grants/funding opportunities and support services. • Create a WE Connect committee and subcommittees for the target areas (jobs, internships, pathways, community awareness and workforce/economic development workshops).

2013 State of the State Address with Governor Kasich (photo provided by Ayers Photography Inc.)

Lima/Allen County Chamber of Commerce

WALTER C. POTTS ENTREPRENEUR CENTER MISSION STATEMENT: To provide the education and skills necessary to support and sustain a small business; enabling the community to create significant jobs, provide economic stability and to enhance the community’s quality of life by encouraging small and minority businesses to stay, invest, and participate in the Lima/Allen County community. Chairperson: Jed Metzger, Lima Allen County Chamber of Commerce Coordinator: Jessie Pope, Walter C. Potts Entrepreneur Center 2013 ACCOMPLISHMENTS: • Provided services to over 30 individuals seeking information; small business startup, growth and development assistance. • Assisted in hosting the 7th Annual Community Enrichment Dinner raising funds for the Walter C. Potts Entrepreneur Center. • Increased the number of minority, women–owned and small business clients assisted by 20 percent over previous 3 year average. • Distributed marketing material for the Potts Center and State Minority Business Development Division to improve outreach to small minority and women–owned businesses. • Strengthened the partnership between the Lima/Allen County Chamber of Commerce, Small Business Development Center, Minority Business Assistance Center and local businesses through improved training and communications. • Partnered with LACCA to start a micro loan program administered through the Lima Area Chamber Foundation for clients recommended for consideration by the Potts Advisory Committee. • Renewed grant with the Small Business Development Center at Rhodes State College and the Minority Business Assistance Center Satellite arrangement with the Akron Urban League. • Coordinator participated in the consolidated Small Business and Diversity Committee. • Hosted a successful procurement training seminar for small businesses interested in providing goods and services to local, state and government agencies. 2014 GOALS: • Increase participation in certification programs for small, minority and women–owned businesses from current level of 11 to 15 (36%) in Lima/Allen County. • Develop a strong alliance and partnership with the Toledo Minority Business Assistance Center to better serve minority and disadvantage small businesses in Allen and surrounding counties. • Establish a community awareness/marketing program for the Potts Center to promote services to Lima and area entrepreneurs. • Collaborate with existing resources to conduct a minimum of 3 training events during the calendar year that responds to the needs of developing small businesses. • Develop and execute a strategy to increase growth in minority owned businesses. • Assist in the planning and support efforts to have a successful fundraiser for the entrepreneur center services. • Update the current website.

2014 Business Plan

LIMA YOUNG PROFESSIONALS LEADERSHIP BOARD MISSION STATEMENT: To enhance the community by attracting and retaining young professional talent to the greater Lima/Allen County area. Board President Andy Wannemacher, Wannemacher Total Logistics Leadership Board meets the quarterly 2013 ACCOMPLISHMENTS: • Maintained and developed the organization through five key action teams. • Continued forward momentum of the I Love Lima campaign through radio features, social media, the Allen County Museum’s Christmas Tree Festival, and community involvement. • Continued to host monthly Professional Development luncheons and Social Development Pub Club networking events. • Highlighted organization through partnerships with the Childers Media Group, Clear Channel Communications and Your Hometown Lima Stations. • Hosted Annual Green Tie Affair. • Continued partnership with the Mayor’s office through the YP Mayor’s Cabinet and added partnership with Commissioners’ office by hosting a YP Commissioners’ Cabinet. • Developed speaking opportunities for membership through career day and campus visit programs. • Supported and assisted local non–profits and service club programs. 2014 GOALS: • Continue to maintain and develop the organization through five key action teams. • Enhance monthly Professional Development & Social Development luncheons and grow participation. • Incorporate a Black Tie, year–end event. • Continue current marketing efforts and grow I Love Lima grassroots campaign. • Develop Executive YP program. • Continue partnership with the Mayor’s and Commissioners’ offices • Support middle and high school efforts by providing mentors as needed and demonstrate why students should “stay local” for post–secondary options. • Recruit local college students to the organization; and focus on specific program directed toward these students. • Continue to develop speaking opportunities for the YP membership.

Lima/Allen County Chamber of Commerce

MANUFACTURER’S COUNCIL MISSION STATEMENT: To promote the civic, economic and industrial position of those industries whose operations contribute significantly to the economic base, growth, and welfare of the area served by the Lima/Allen County Chamber of Commerce and the Allen Economic Development Group. Chairman: Gene Heitmeyer, Colonial Surface Solutions, Inc. Committee meets quarterly. 2013 ACCOMPLISHMENTS: • Monitored and responsive to legislative issues and concerns affecting manufacturers, including partnering with the Ohio Manufacturing Association. • Hosted meetings discussing proposals to improve freight routing options in and around Lima, I–75 and SR 309 corridor plans, the Regional Planning Commission’s proposed transportation plan for Allen County, careers in manufacturing, regulatory and government reform. • Hosted quarterly Manufacturers Council meetings and tour of facilities. • Discussed the standardization of the trades and how to promote careers in manufacturing. • Developed and provided networking opportunities among manufacturers. 2014 GOALS: • Continue development efforts and dialogue regarding transportation infrastructure and freight routing improvements with local and regional governmental agencies and planning commissions. • Identify opportunities for manufacturing member companies to increase access to workforce training and development. • In conjunction with the Legislative Committee, Ohio Chamber of Commerce, and the Ohio Manufacturing Association, engage local, regional, and state governmental bodies in discussion of pertinent regulatory reform to improve the competitive environment Ohio manufacturing businesses face in the rapidly evolving economy. • Promote careers and educational opportunities in manufacturing. • Develop a list of area manufacturing suppliers and organize a networking and product sharing event.

2014 Business Plan

MARKETING COMMITTEE MISSION STATEMENT: To communicate effectively with our members and the community, and to serve our membership through focus groups and working with the Membership Committee. Chairperson: Cindy Scott, Citizens National Bank Committee meets every other month. 2013 ACCOMPLISHMENTS: • Developed marketing plan for the Chamber partnering with local media to create marketing plan to highlight Chamber programs, value–added benefits, discount programs, community development, advocacy, and more through Chamber member testimonials. • Chamber Spotlight weekly on WLIO, WIMA, WCIT and monthly onGTV2. • Highlighted Chamber impact on the community & local businesses. • Maintained and enhanced Chamber website through video, news feeds and social media integration; launched Jobs & Discounts portal on the website increasing traffic flow. • Capitalized on trade partnerships and sponsorships with local media for event advertising. • Maintained and enhanced social media presence on Facebook, Twitter and LinkedIn. • Utilized video, social media and website to communicate positive benefits of the Chamber and events through testimonials and event/program highlights. • Streamlined member email communications. • Launched new community website www.WeAreLimaAllenCounty.com; held a press conference to publicly showcase the site and how it markets the Lima/Allen County region. Developed marketing collateral pieces to additionally promote the website at events and within the community. 2014 GOALS: • Market the Chamber’s website to members to increase usage – encouraging member to member utilization and to be a resource for overall membership. • Track website usage and develop marketing efforts around trending data; LimaChamber.com and WeAreLimaAllenCounty.com. • Gather member and community testimonials to promote Chamber programs. • Continue the Chamber Spotlight on WLIO, WIMA, WCIT and GTV2. • Spotlight Chamber committees to generate awareness of community outreach efforts and volunteer opportunities through the Chamber. • Develop additional media opportunities with radio and print mediums. • Market business advocacy efforts and community impact programs in addition to our standard networking events, seminars and annual programs. • Integrate social media marketing and develop technology–based solutions to enhance our member outreach; i.e.: video newsletters, program overviews online. • Provide video testimonials to communicate why businesses located or have stayed in the Lima area. • Develop full year marketing/media plan.

Lima/Allen County Chamber of Commerce

MEMBERSHIP COMMITTEE MISSION: To develop a strategy to communicate with members that will encourage retention of membership. Make recommendations of policy regarding membership issues to the Chamber of Commerce Board of Trustees. Committee meets the third Tuesday of each month at 4:00 PM Committee Chair – Michele Knoch–Hicks, Holiday Inn and Suites 2013 ACCOMPLISHMENTS • • • • •

Held two personal visit retention campaigns to survey Chamber members and get valuable feedback. Made contact with 200 Chamber members throughout the year. Assisted in the recruitment of new members. Discussed and reviewed new programs offered by Chamber to provide input for implementation and marketing. Committee members provided testimonies for use in Chamber marketing efforts.

2014 GOALS • • • • • •

Make contact with at least 350 member companies throughout the year. Provide discussion during meetings on topics affecting membership and programs. Schedule two personal visit campaigns with current Chamber members. Market tiered dues structure to small business members to increase participation. Each Ambassador will recruit at least one new member. Focus on social media to promote Chamber events.

2014 Business Plan

SMALL AND CULTURALLY DIVERSE BUSINESS DEVELOPMENT MISSION STATEMENT: To assist small businesses in the region to develop and prosper through educational programs and networking opportunities Chairperson: Mike Powell, Sign Solutions of Ohio Committee meets the third Friday of each month at 8:00am. 2013 ACCOMPLISHMENTS: • Provided educational opportunities to benefit our small business members and created opportunities to share local resources. • Highlighted small businesses by utilizing member testimonials in Chamber marketing, website and community website www.WeAreLimaAllenCounty.com. • Provide committee representation on the Chamber’s Award Committee for the Culturally Diverse Business of the Year Award. • Outlined steps necessary to update and market The Business Express: resource for start up, small and culturally diverse businesses. • Committee visited and spoke with small & culturally diverse business members to learn how to assist or what services the Chamber can provide to members. 2014 GOALS: • Host workshop at Chamber events to educate our small & culturally diverse business members • Update and marketing www.TheBusinessExpress.com • Develop and launch survey polling members to uncover how the Chamber can meet their business needs. • Provide committee representation on the Chamber’s Award Committee for the Culturally Diverse Business of the Year Award and Small Business of the Year Award.

Lima/Allen County Chamber of Commerce

WAKE, RATTLE & ROLL COMMITTEE MISSION STATEMENT: To serve as a community forum providing information on business issues and an opportunity for members to be recognized. Chairperson: Tim Stanford, Yocum Realty Committee meets the first Thursday of each month at 8:00 a.m. 2013 ACCOMPLISHMENTS: • Focused on local issues and spotlighting area business success stories, community projects, and community resources. • Increased number of people networking before and after the program by promoting networking opportunities. • Added historical spotlight to recognize area business 2014 GOALS: • Select speakers who can give a presentation with an upbeat, informative message on topics of importance to the business community. • Promote strategies to develop and expand networking opportunities. • Identify opportunities to recognize long term Chamber member anniversaries. • Enhance social media outreach to increase attendance by non–Chamber members.

WEST CENTRAL OHIO SAFETY COUNCIL MISSION STATEMENT: Increase awareness and importance of safety to area businesses and the community. President: Tony Daley, Spallinger Millwright Membership meetings are held the 2nd Tuesday of each month. Steering Committee meetings are held the 3rd Monday of the month at 4 pm. 2013 ACCOMPLISHMENTS: • Increased membership. • Coordinated membership meetings beyond the BWC program requirements. • Provided opportunities for the BWC to report to the membership on issues of interest. • Promoted the BWC at all membership meetings. • Continued the Ruth Kreher Scholarship Fund for two scholarships. • Brought in a motivational speaker to increase safety awareness to area workers. 2014 GOALS: • Continue to increase membership. • Coordinate membership meetings beyond the BWC program requirements. • Promote the different programs provided by BWC to all area employers. • Continue the Ruth Kreher Scholarship Fund. • Plan a “Safety Day” to help increase safety awareness to area workers.

2014 Business Plan