fake negative reviews
How to Identify and Deal With Fake Negative Reviews
Customer reviews and feedback are important for businesses to serve their clients more effectively. This is also getting important for SEO. While a positive review creates a good impression, a negative review can bring down your business. So it is important to track reviews carefully and take measures to cut down negative reviews. Reliable SEO services in Long Island could help businesses mitigate the impact caused by damaging reviews and manage their online reputation.
Use of a vicious review tone
Detecting fake reviews Things to Look for
Vague and lacking in clarity Favoring competitors Bogus reviews for promotional buzz Mentions products/services that are not yours No details of reviewer’s personal experience Wrong information
Tips to respond to fake reviews Maintain a professional image and restrained tone
Thank your reviewers for their feedback to improve your services/products
Inform your followers about the problem
Accept your mistakes, but don’t hold yourself responsible for faults that aren’t yours
Never respond negatively to anyone
Respond promptly
Online reviews greatly influence customers’ buying decisions. Professional reputation management services can help businesses deal with fake negative reviews and remove them before they can cause damage.
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