Board of Directors' Report

Robert Copp, Director

In the first step of the strategic planning process, a foundation has been recommended that focuses on Fix, Improve, and then Build. Under Fix, we must ensure we have business processes documented, all processes are operating well, and we are effectively using our reserve funds. Under Improve, we may modify or add business processes while we begin the development of a longer-term master plan. As part of the Build phase, this master plan will include capital projects and a variety of other improvements as needed for a 25-year-old community.

We must clarify our mission statement and set a vision statement showing where we expect to be in five to ten years. The mission can be built upon our purpose statement in the Governing Documents. Vision is the most important discussion to have with the community, as it helps to set the focus for this board and future boards. To develop a strong vision, a two-way communication program must be instituted to ensure the maximum involvement of our members.

Changing to a strategic planning culture will take time. As we begin identifying actions, we must be able to measure actual performance improvement. To achieve improvement, monthly reports on our progress, as well as annual updates, will keep us on track. We will communicate with the members every step of the way, knowing that your participation will be critical to our future success. I am confident that this journey will be successful.