Global Retail Trends:
WORK IN PROGRESS Spring 2013 Sue Evans, WGSN www.wgsn.com
RETAIL: Work in progress
Taking stock & making a plan
RETAIL: Work in progress
A CONSTANT JOURNEY TOWARDS EXPERTISE
“In years to come, the world will be full of e-commerce experts but for now we're on a journey together. We're creating a new era within the workplace that the next generation will be born into.” Hash Ladha, Deputy Managing Director, OasisOasis
RETAIL: Work in progress
RETAIL: Work in progress • Culture Shock: Millennials influence on workplace, product and retail" • Physical Digital: Web impact on store design and display" • My Beautiful Store: Creating motivation to visit " • What’s Next? Mass customisation, personalised pricing and 3D printing" • Top Three: Who’s getting it right?"
RETAIL: Work in progress
CULTURE SHOCK
“Millennials will make up 75% of the global workforce by 2025, and 74% of Millennials claim to influence buying decisions of other generaAons.” Pew Research Centre, 2010
OASIS SHADOW BOARD, UK"
CULTURE SHOCK
70% of Burberry’s head office staff are aged under 30
CULTURE SHOCK
CULTURE SHOCK
NEW CULTURAL VALUES
NEW CULTURAL VALUES
NASTY GAL, LOS ANGELES"
NEW CULTURAL VALUES
MOD CLOTH, US"
NEW CULTURAL VALUES
NEW CULTURAL VALUES
TRADER GENERATION
TRADER GENERATION
TRADER GENERATION
ALIVE, ITALY"
NEW BRANDS FOR NEW VALUES
JOE FRESH AND PEARL BY MARCHESA AT JCPENNEY"
NEW BRANDS FOR NEW VALUES
H&M
H&M"
NEW BRANDS FOR NEW VALUES
FLINT AND TINDER, US"
NEW BRANDS FOR NEW VALUES
L K BENNETT, UK"
NEW BRANDS FOR NEW VALUES
EVERLANE, US"
WINSER LONDON, UK"
CULTURE SHOCK: WRAP-UP
• Millennials are a new trader generation disrupting retail • New cultural values influence the workplace and consumer behaviour • Rethink brands to meet these new values • The push for quality crosses generations
PHYSICAL DIGITAL
MARKS & SPENCER, UK"
PHYSICAL DIGITAL
PHYSICAL DIGITAL
“Where do we actually want to play? What do we focus on? At John Lewis we have decided not to look at anything unless it will add to the customer journey.”
Julian Burnett, Head of IT Architecture, John Lewis
DIGITAL DISPLAY
KATE SPADE SATURDAY, TOKYO"
DIGITAL DISPLAY
COACH AT MACY’S NEW YORK"
DIGITAL DISPLAY
COACH, NEW YORK"
DIGITAL DISPLAY
AEROPOSTALE, LONG ISLAND"
DIGITAL DISPLAY
BERGDORF GOODMAN"
DISCOVERY MERCHANDISING
BENETTON, NEW YORK"
DISCOVERY MERCHANDISING
PIPERLIME, NEW YORK"
DISCOVERY MERCHANDISING
ETSY HOLIDAY SHOP, NEW YORK"
DISCOVERY MERCHANDISING
& OTHER STORIES, LONDON"
DISCOVERY MERCHANDISING
& OTHER STORIES, LONDON"
DISCOVERY MERCHANDISING
UPSIDE, BELGIUM"
DISCOVERY MERCHANDISING
DR YORK, LOS ANGELES"
AUTOMATED RETAIL
AETHER, SAN FRANCISCO"
AUTOMATED RETAIL
HOINTER, SEATTLE"
AUTOMATED RETAIL
ADDIDAS NEO, NUREMBERG"
AUTOMATED RETAIL
TOMMY HILFIGER, BREAD & BUTTER, BERLIN"
THIRD SPACE RETAIL
YIHAODIAN, CHINA"
PHYSICAL DIGITAL: WRAP-UP
• Digital display allows for less inventory and more play • Discovery merchandising brings webinspired sense of discovery to store layout • Automated retail inspires new store design • Third Space Retail engages with consumers– via innovative apps
MY BEAUTIFUL STORE
CHLOE, PARIS"
MY BEAUTIFUL STORE
RECREATIONAL RETAIL
DESIGUAL, BARCELONA"
RECREATIONAL RETAIL
REEBOK FIT HUB, NEW YORK"
RECREATIONAL RETAIL
WHOLEFOODS, CALIFORNIA"
DIGITAL BACKLASH
SELFRIDGES, LONDON"
DIGITAL BACKLASH
HERMES, TOKYO"
DIGITAL BACKLASH
COTTON ON, ADELAIDE"
ISABEL MARANT, LOS ANGELES"
DIGITAL BACKLASH
LOUIS VUITTON’S CABINET D’ECRITURE, PARIS"
DIGITAL BACKLASH
WARBY PARKER, NEW YORK"
DIGITAL BACKLASH
BEAKER, SEOUL"
VISUAL TO VISCERAL MERCHANDISING
SELFRIDGES, LONDON"
VISUAL TO VISCERAL MERCHANDISING
SEPHORA, NEW YORK"
VISUAL TO VISCERAL MERCHANDISING
LOEWE, BARCELONA"
MY BEAUTIFUL STORE: WRAP-UP
• Recreational retail extends the purpose of shopping • A digital backlash embraces the love of nature, old school store interiors and nontech space • Make a move from Visual to Visceral merchandising
WHAT’S NEXT?
WHAT’S NEXT?
WHAT’S NEXT?
“Getting to know customers as individuals means having information that can be used to speak directly to them, and getting it right now lays important groundwork for the future
too – big data is only going to get bigger.” Andrew Jobling, Senior Business Editor WGSN
UTILISING BIG DATA
MASS CUSTOMISATION
SHOES OF PREY AT DAVID JONES, SYDNEY"
MASS CUSTOMISATION
BONOBOS GUIDESHOP, NEW YORK"
MASS CUSTOMISATION
HOINTER, SEATTLE"
MASS CUSTOMISATION
BELSTAFF A/W 13/14"
PERSONALISED PRICING
QUICKSILVER, SOUTH AFRICA"
3D PRINTING
NIKE LASER TALON"
KIMBERLY OVITZ, A/W 13/14"
3D PRINTING
SHAPEWAYS"
SCULPTEO"
3D PRINTING
FAB CAFÉ, TOKYO"
WHAT’S NEXT? WRAP-UP
• Mass customisation makes big data more human • Make data work for personalised pricing • 3D printing is retail-ready
TOP THREE Who’s getting it right?
JOHN LEWIS: HOLISTIC GROWTH
JOHN LEWIS: HOLISTIC GROWTH
JOHN LEWIS: HOLISTIC GROWTH
J CREW: JOYFUL BRAND CONFIDENCE
J CREW: JOYFUL BRAND CONFIDENCE
J CREW: JOYFUL BRAND CONFIDENCE
NIKE: INSTORE ENGAGEMENT
NIKE: INSTORE ENGAGEMENT
NIKE: INSTORE ENGAGEMENT
RETAIL: Work In Progress – Wrap-up
• Culture Shock: Engage with Millennial values • Digital Physical: Take digital innovation in store • My Beautiful Store: Protect your most valuable asset • What’s Next? Super bespoke
THANK YOU
RETAIL: Work in progress
CULTURE SHOCK
PHYSICAL DIGITAL
MY BEAUTIFUL STORE
WHAT’S NEXT?
WHAT’S NEXT?
“61% of shoppers say they would swap privacy for personalisation, and 2013 is the year to jump on that.”
AIMIA, Loyalty Service Review
AUTUMN/WINTER 2013/14 CLOSE-TO-SEASON TRENDS For Womenswear, Menswear & Accessories
Sue Evans, Senior Catwalk Editor, WGSN
KEY MESSAGES
COLOUR FOCUS
COLOUR FOCUS
50 SHADES OF GREY
autumn/winter 2013/14
• LAYER GREYS TONALLY • FABRIC INTEREST IS KEY • CORE COLOUR FOR A/W13/14
CELINE
JOHN VARVATOS
JW ANDERSON
COLOUR FOCUS
autumn/winter 2013/14
50 SHADES OF GREY
AIGNER
LFW
GIAMBATTISTA VALLI
COLOUR FOCUS
50 SHADES OF GREY
PORTS 1961
DKNY MEN
autumn/winter 2013/14
LANVIN
COLOUR FOCUS
autumn/winter 2013/14
50 SHADES OF GREY
LITTLE REMIX
ILLUDIA
WON HUNDRED
COLOUR FOCUS
autumn/winter 2013/14
WINTER WHITE
• LAYERED WHITES • KEY FOR SPORTY SEPARATES • LUXE OUTERWEAR • LUXE WOOLS & KNITS
NINA RICCI
TOPMAN
PROUENZA SCHOUELLER
COLOUR FOCUS
autumn/winter 2013/14
WINTER WHITE
MULBERRY
MAURIZIO PECORARO
THAKOON
COLOUR FOCUS
autumn/winter 2013/14
CHERRY TO BERRY
• FROM BRIGHT CHERRY TO DEEP BERRY TONES • LAYER COLOUR TONALLY • CONTRASTING FABRIC MIXES • RICH INTENSE COLOUR MARC BY MARC JACOBS
TOPMAN
COLOUR FOCUS
autumn/winter 2013/14
CHERRY TO BERRY
VALENTINO
JUST CAVALLI
ANTIPODIUM
COLOUR FOCUS
autumn/winter 2013/14
DEEP REDS
• RICH WINE REDS • BURGUNDY & CLARET • CONTRAST SHINE & PLUSH FABRICS • KEY FOR KNITS
BURBERRY PRORSUM
RICHARD JAMES
COLOUR FOCUS
autumn/winter 2013/14
DEEP REDS
AG AT BREAD & BUTTER
BREAD & BUTTER
AG AT BREAD & BUTTER
COLOUR FOCUS
autumn/winter 2013/14
DEEP REDS
ANAIS & I
NOTIFY
ANAIS & I
COLOUR FOCUS
autumn/winter 2013/14
DEEP REDS
LITTLE REMIX
SIMONETTA
BARK
COLOUR FOCUS
autumn/winter 2013/14
MIDNIGHT BLUES
• CORE TO THE BLUES PALETTE • RICH INTENSE NAVY • USE PLUSH FABRIC FOR ADDED INTENSITY
JIL SANDER
CHRISTOPHER KANE
COLOUR FOCUS
MIDNIGHT BLUES
autumn/winter 2013/14
+58%
PANTONE 速 19-3926"
COLOUR FOCUS
autumn/winter 2013/14
MIDNIGHT BLUES
COTERIE
PAPER
VIONNET
COLOUR FOCUS
autumn/winter 2013/14
MIDNIGHT BLUES
MATTHEW WILLIAMSON
CRAIG GREEN
CELINE
COLOUR FOCUS
autumn/winter 2013/14
NAVY INTIMATES
SPLENDID AT CURVE NY
BARBARA AT CURVE
SPLENDID AT CURVE NY
COLOUR FOCUS
autumn/winter 2013/14
TEAL
• INTENSE TEAL TONES • KEY FOR KNITS • NEW LEATHER COLOUR • LAYER COLOUR TONALLY
LANVIN
EMPORIO ARMANI
COLOUR FOCUS
TEAL
autumn/winter 2013/14
+23%
PANTONE 速 18-4718"
COLOUR FOCUS
autumn/winter 2013/14
TEAL
EMILIO DE LA MORENA
NUMPHH
GUCCI
COLOUR FOCUS
autumn/winter 2013/14
TEAL
JIL SANDER
LANVIN
LANVIN
COLOUR FOCUS
autumn/winter 2013/14
TEAL INTIMATES
HUIT AT CURVE NY
BLUSH AT CURVE
I.D. SARRIERI AT CURVE NY
COLOUR FOCUS
autumn/winter 2013/14
TEAL
TWIN SET
BON CHIC
COLOUR FOCUS
autumn/winter 2013/14
TEAL
I PINCO PALLINO
FRANC & LU
GULLIVER
COLOUR FOCUS
autumn/winter 2013/14
PETROL BLUES
• A WHOLE SPECTRUM OF PETROL BLUES • DARK TO MIDTONES • KEY FOR CASUAL OUTERWEAR • NEW FOR SPORTSWEAR
SALVATORE FERRAGAMO
ASTRID ANDERSON
RICHARD JAMES
COLOUR FOCUS
autumn/winter 2013/14
PETROL BLUES
SALVATORE FERRAGAMO
PATRIK ERVELL
YMC
COLOUR FOCUS
autumn/winter 2013/14
ULTRA BLUES
• KEY COMMERCIAL BRIGHT • SIMPLE STYLING • KEY FOR ALL PRODUCT AREAS • OFFSET WITH BLACK FOR A SHARP GRAPHIC LOOK
MICHAEL KORS
JULIEN DAVID
COLOUR FOCUS
autumn/winter 2013/14
ULTRA BLUES
ANTIPODIUM
ELLA MOSS
RAG & BONE
COLOUR FOCUS
autumn/winter 2013/14
OLIVE
• ONGOING MILITARY GREENS • KEY FOR OUTERWEAR • WEAR THE OLIVES IN TONAL LAYERS • ACCENT WITH A POP OF TEAL
JIL SANDER
BURBERRY PRORSUM
COLOUR FOCUS
autumn/winter 2013/14
OLIVE
LOUIS VUITTON
BALLY
JOHN VARVATOS
COLOUR FOCUS
autumn/winter 2013/14
PINE
• KEY FOR CASUAL OUTERWEAR • SMOOTH FLAT FABRIC FINISHES • NEW COLOUR FOR KNITS • CONTRAST WITH ELECTRIC BLUE
BURBERRY PRORSUM
RAF SIMONS
COLOUR FOCUS
autumn/winter 2013/14
PINE
CEDERIC CHARLIER
BREAD & BUTTER
DKNY MAN
COLOUR FOCUS
autumn/winter 2013/14
PINE
REPLAY & SONS
IMPS & ELFS
MOODSTREET
COLOUR FOCUS
autumn/winter 2013/14
RED INTIMATES
CHANTELLE AT SALON INTERNATIONAL
SCANDALE AT SALON INTERNATIONAL
WACOAL AT SALON INTERNATIONAL
FABRIC DIRECTIONS
FABRIC DIRECTIONS
QUILTED
autumn/winter 2013/14
FABRIC DIRECTIONS
QUILTED ACCESSORIES
ETRO
KATE SPADE NEY
autumn/winter 2013/14
ALICE & OLIVIA
FABRIC DIRECTIONS
autumn/winter 2013/14
PLAIDS
MOSCHINO
E TAUTZ
AQUILANO & RIMONDI
FABRIC DIRECTIONS
PLAIDS
autumn/winter 2013/14
FABRIC DIRECTIONS
autumn/winter 2013/14
PLAID PANTS
MILAN FASHION WEEK
LFW
LFW
FABRIC DIRECTIONS
PLAIDS ON THE STREET
WGSN STREET SHOT, HONG KONG
X GAMES, ASPEN
autumn/winter 2013/14
WGSN STREET SHOT, HONG KONG
FABRIC DIRECTIONS
PLAIDS & CHECKS
autumn/winter 2013/14
FABRIC DIRECTIONS
TWEED
autumn/winter 2013/14
FENDI"
ERMANNO SCERVINO"
RAG & BONE"
FABRIC DIRECTIONS
FUR & SHEARLING
autumn/winter 2013/14
FABRIC DIRECTIONS
FURRY FRIENDS
autumn/winter 2013/14
FABRIC DIRECTIONS
SHEARLING
autumn/winter 2013/14
FABRIC DIRECTIONS
VELVET PLUSH
autumn/winter 2013/14
FABRIC DIRECTIONS
METALLICS
autumn/winter 2013/14
PRINT & PATTERN
PRINT & PATTERN
FASHION JUNGLE
autumn/winter 2013/14
PRINT & PATTERN
autumn/winter 2013/14
FASHION JUNGLE
PARIS FASHION WEEK
LFW
MILAN FASHIN WEEK