Imagine Lismore 4 Year Plan by Lismore City Council

YEAR PLAN 2013-2017

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Contents Our Community

9. Community Vision: Transport

1. Community Vision: Aboriginal Recognition

1. Regional Transport Plan

1. Embracing the RAP in the region (Reconciliation Action Plan)

2. Travel Plans

2. Implement Reconciliation Action Plan

2. Community Vision: An inclusive and aware community/community participation in decision making 10 1. Develop a community engagement and partnership program

2. Develop a stakeholder partnering program

3. Improve Council communications

3. Community Vision: Safety and wellbeing

1. Develop Crime Prevention Plan

Our Economy

10. Community Vision: A vibrant CBD

1. Lismore CBD Commercial Office Building

2. CBD/Riverbank Master Plan

3. Explore funding options for a new/upgraded regional gallery

11. Community Vision: A resilient economy

1. Business Friendly Council

2. Lismore City Infrastructure Alliance

3. Procurement Website – Buy Local Gateway

2. The application of crime prevention through environmental design (CPTED) principles to the assessment of all planning applications

4. Lismore Education Plan

5. Future Leaders Group/Entrepreneurs Assist

6. Arts Hub

7. Workforce Development Plan

3. Monitor and implement access and inclusion plan

4. Community Vision: Affordable health

1. Lismore Health Precinct

2. Fit for School – Healthy Lifestyle

3. Community Service Hubs

5. Community Vision: Partnerships with service providers

1. Partnering Strategy

6. Community Vision: Lismore as a sporting centre

1. Lismore City Sports Hub – A Sporting Centre

7. Community Vision: Affordable housing

1. Living in Lismore - Housing Strategy

2. Building Better Regional Cities

3. North Lismore Plateau

Our Environment

12. Community Vision: Wilsons River

1. Wilsons River regeneration and river walk

2. Wilsons River Footbridge

3. Riparian Restoration Prioritisation and Education Project

13. Community Vision: Environmental leadership

1. Environmental Partnering Project – Rural Landholder Capacity Building

2. Implement the Comprehensive Koala Plan of Management for SE Lismore

3. Develop and Implement a Biodiversity Management Strategy

8. Community Vision: Community Cultural Centre

14. Community Vision: Lismore as a model of sustainability

1. To have a range of facilities that support community and cultural events

1. To have Lismore recognised nationally and internationally as a centre for sustainable living

2. Make Council self-sufficient in electricity from renewable sources

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Our Services

15. Waste

9. Manage and maintain Council’s road network to appropriate standards

40 41

1. To provide effective and efficient waste collection and disposal services

10. Manage and maintain building and property infrastructure

2. To maximise recovery and reuse of materials from the waste stream

11. Provide support for road safety initiatives and programs

12. To maintain and develop the fleet services to maximise plant efficiencies for operational activities

13. To deliver specialist services to external customers in the region

20. Civic leadership/management

3. Future waste strategy

16. Strategic Planning, assessment and construction

1. Section 94 Contributions Plan

2. New Land Release Planning

3. Preparation of planning instruments and strategies in accordance with new Planning Act

1. Australian Business Excellence Framework

2. Councillor development

17. Parks

3. Service Level Review

1. Park and playground upgrades

4. IT Infrastructure Replacement Strategy

2. Amenities and post service wake facility

5. Promotion and Marketing – Lismore Pride and Identity

6. Zero Based Budgeting

7. Financial Sustainability Policy

8. Long Term Financial Plan

4. Flood Plain Risk Management Plan

18. Water cycle management

1. To maintain and operate water and wastewater infrastructure assets in accordance with government legislation and industry standards

2. To ensure that water and wastewater assets are upgraded to cater for future growth and development

3. Manage Council’s water supply and wastewater disposal functions in a sustainable manner

9. Review of People Management Processes

10. Workforce Management Strategy

11. Regional Resource Sharing

12. Manage Council’s Assets in a responsible and sustainable manner

5. Manage Council’s stormwater drainage network in a sustainable manner

13. Ensure Council is well prepared and responds appropriately to emergencies and natural disasters

19. Transport and Infrastructure

14. Manage Council’s land and property activities in accordance with legislative requirements and corporate objectives

1. Establish blending plant

15. State of the Community Report

2. Part 3A compliance

16. Sister city relationships

3. Asphalt plant upgrade

4. Runway sealing

5. Airport operation Improvements

4. Undertake major capital works projects in accordance with the adopted Strategic Business Plan for Water and Wastewater

6. Development of general aviation area

7. Road Construction Urban and Rural Road Rehabilitation

8. Improve the overall condition of road and infrastructure assets

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Special rate variation to fund implementation of the Biodiversity Management Strategy Background

On 5 May 2015, Council adopted the Biodiversity Management Strategy for the Lismore Local Government Area 2015–2035 (BMS). This strategy was developed in response to the community’s vision for Council to provide ‘environmental leadership’, as identified in the Imagine Lismore 10 Year Plan. Successful implementation of the BMS requires reliable, long-term funding. Council investigated a range of long-term funding sources and came to the conclusion that the only sustainable way was through a Special Rate Variation (SRV) to increase rates. Consequently, on 5 May 2015, Council resolved to apply to the NSW Independent Pricing and Regulatory Tribunal (IPART) for an SRV to fund implementation of the BMS. Council provided all affected ratepayers with information and an opportunity to provide feedback on the proposed rate increase from November 2014 to February 2015, and again in November 2015. What alternatives to a rate increase were investigated?

Council’s initial Imagine Lismore 4 Year Plan proposed that the BMS would be implemented via grant funding from the former Commonwealth Government’s Biodiversity Fund. However, Council was unsuccessful in its application and this funding program no longer exists. Council investigated several alternate funding mechanisms based on their ability to deliver reliable, long-term funding. The following funding options were investigated and were subsequently rejected: • General Purpose Revenue – Funding implementation of the BMS through an annual budget of $500,000 would substantially impact upon the delivery of the other services delivered by Council. Had this not been the case, Council would have allocated General Purpose Revenue to implement the BMS. • Rate rebates – Rate rebates could be used as an incentive by Council for landholders willing to manage their land for biodiversity. However, any rebate program that provided sufficient incentive would need to be supported by a Council budget, at the expense of other services delivered by Council. • S94 contributions – Developer contributions can be used as a method of funding public infrastructure (e.g. by funding preservation of a vegetated watercourse within a Council reserve), however this type of investment generally requires a large co-investment by Council. • Grant funding – Grants are not a reliable source of funding as all government and most philanthropic funding bodies distribute grants through competitive application. There are no current grant programs that could deliver funding for substantial components of the BMS implementation program. What are the impacts of the proposed rate increase?

The proposed SRV is for a single year rate increase in 2016/17 to be retained permanently in the rates base. The percentage increase is 4.3% of Council’s Total Rating Income, which includes an assumed annual rate-peg increase of 2.5% and 1.8% to fund the BMS. In the first year (2016/17), the BMS component of the proposed SRV would raise $500,000 and in subsequent years this amount would increase by the annual rate-peg. Ratepayers in the Farmland, Residential Rural and Residential Urban/Villages rating categories would incur both the ratepeg and BMS components of the SRV to be applied to rates from 2016/17. For ratepayers in the Business rating categories, only the annual rate-peg component of the SRV is to be applied to rates from 2016/17. Council considers business rates are already too high and business ratepayers would not receive sufficient benefits from implementation of the BMS to warrant paying the increase. Only the annual rate-peg component of the SRV would be applied to ratepayers in the Business rating categories. Meaning Farmland, Residential Rural and Residential Urban/Village rating categories will pay slightly more to make up the 4.3% of the total SRV. This means the impact on these three rating categories is a 4.7% overall increase in 2016/17. The impact of the proposed SRV on each ratepayer depends on their rating category and the NSW Valuer General’s land value for their rated land. Table 1 indicates how the average ratepayer in the Farmland, Residential Rural and Residential Urban/ Village rating categories would be impacted by the proposed SRV.

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Table 1: Impact of the Special Rate Variation applied to Farmland, Residential Rural and Residential Urban/Village rating categories: FARMLAND

Average Land Valuation

2015/16

2016/17

2017/18

2018/19

2019/20

Average Farmland rate under rate pegging

$375,000

$2,216

$2,271

$2,328

$2,386

$2,446

2.4%

2.5%

$2,216

$2,319

$2,377

$2,436

$2,497

2.4%

4.7%

2.5%

Annual % Increase Average Farmland rate under the SRV

$375,000

Annual % Increase Impact of SRV above 2015/16 levels

$103

BMS amount only

$48

RESIDENTIAL RURAL

Average Land Valuation

2015/16

2016/17

2017/18

2018/19

2019/20

Average Residential Rural rate under rate pegging

$192,000

$1,383

$1,418

$1,453

$1,489

$1,526

2.4%

2.5%

$1,383

$1,448

$1,484

$1,521

$1,559

2.4%

4.7%

2.5%

Annual % Increase Average Residential Rural rate under the SRV

$192,000

Annual % Increase Impact of SRV above 2015/16 levels

$65

BMS amount only

$30

RESIDENTIAL URBAN/VILLAGE

Average Land Valuation

2015/16

2016/17

2017/18

2018/19

2019/20

Average Residential Urban/Village rate under rate pegging

$113,000

$1,109

$1,137

$1,165

$1,194

$1,224

2.4%

2.5%

$113,000

$1,109

$1,161

$1,190

$1,220

$1,251

2.4%

4.7%

2.5%

Annual % Increase Average Residential Urban/Village rate under the SRV Annual % Increase Impact of SRV above 2015/16 levels

$52

BMS amount only

$24

What will the community get for its money?

Besides benefiting biodiversity, the community will get: cleaner roadsides; confidence that Council is undertaking best environmental management practice in its activities; recognition for your work and community achievements; assistance to landholders and community groups to manage pests and weeds; opportunities to gain knowledge; assistance to manage bushland and riversides on rural land; more opportunities to get involved through community events, workshops and field days; well-managed urban bushland reserves; and more recreational opportunities in the urban setting, such as walking tracks.

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Table 2 below provides a summary of activities and initiatives planned for 2016/17 to 2019/20. Activities and initiatives are planned to be ongoing. Table 2: Biodiversity Management Strategy Budget Summary â&#x20AC;&#x201C; Year 1 to Year 4

BMS Action #

2016/17

2017/18

2018/19

2019/20

Cleaning up our own backyard Planning and Processes Review Operational Plan for Roadside Vegetation Management 2005

20,000

Staged weed management in road reserve High Conservation Value areas

20,000

Complete vegetation mapping for the Lismore LGA

80,000

30,800

31,500

37,700

Supporting the community Recognition of community achievements

Strategic conservation projects (e.g. wild dogs) Education actions

5,000

5,100

5,300

5,400 32,300

10,000

30,800

31,500

57; 58

10,000

10,300

10,500

10,800

$145,000

$77,000

$78,800

$86,200

Subtotal Working with rural landholders Implementation Rural landholder capacity building - project implementation

33,400

107,200

105,200

116,500

Rural landholder capacity building - extension officer

86,000

88,200

90,400

92,600

Rural and rural residential collaborative information pack

5,000

5,100

5,300

5,400

Coastal Zone Management Plan implementation - riparian restoration in rural areas

38,600

48,400

44,700

48,100

Community and industry group partnerships

20,000

30,800

36,800

32,300

Rate rebate program

10,300

10,500

10,800

$183,000

$290,000

$292,900

$305,700

Subtotal Working in the urban environment Implement components of the Sport and Recreation Plan

20,000

21,500

26,300

26,900

Wellbeing and tourism initiatives

5,000

5,100

5,300

5,400

Weed management in urban bushland

25,000

30,800

31,500

32,300

Weed management in priority urban riparian areas

25,000

25,600

26,300

21,500

Road and traffic management for wildlife

26,000

25,600

26,300

10,800

1,000

1,100

35,900

36,800

Koala Plan of Management Implementation Advisory Group

1,000

Training program for development assessment

10,000

Koala habitat restoration program

30,000

Study: koala density and population in koala planning area

30,000

32,300 16,200

Subtotal

$172,000

$145,500

$153,600

$146,500

Total per year

$500,000

$512,500

$525,300

$538,400

When would the proposed rate increase start?

Council will submit an application for an SRV to IPART in February 2016. It is expected that IPART will make its decision by May 2016. Should the application be approved by IPART, the proposed increase could commence from 1 July 2016.

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

OUR COMMUNITY

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our community

1. Community Vision: Aboriginal Recognition

10 Year Objectives

1. Embracing the RAP in the region (Reconciliation Action Plan)

2. Implement Reconciliation Action Plan

Four Year Program Activities

Responsible Person

Performance Measures

Timeframes

Costs $

2013/14

2014/15

2015/16

2016/17

Activity 1 | Regional Reconciliation Action Plan 1.1

Regional partnership development

1.2

RAP Forum

1.3

RAP workshop sessions

1.4

Monitoring and evaluation

Manager Integrated Planning

Community engagement Increased employment opportunities

Activity 2 | Reconciliation Action Plan 2.1

Implement Council’s Reconciliation Action Plan (RAP) by introducing the RAP actions into Council’s operations

Manager Human Resources Manager Integrated Planning

The RAP actions are introduced into Council’s operations

From operational budgets

Recurrent Activities Activity 1 - Regional What we do Reconciliation Action Plan

What standards we expect

Who does it?

Annual NAIDOC event delivered

Annual event delivered

Community Services Department & Events Team

Cultural awareness/competency training delivered

Cultural awareness/competency training strategy developed. Cultural awareness/competency training delivered to senior management & program managers

Human Resource Management

Aboriginal Employment Strategy implemented

Aboriginal Employment Strategy updated

Human Resource Management

Annual RAP Evaluation and Report

Report completed

Community Services Human Resource Management

Reconciliation Week celebrated

Event delivered

Community Services

Bundjalung Elders Council support

Support delivered to 5 meetings annually

Community Services

Service Aboriginal Advisory Group

Aboriginal Advisory Group meeting quarterly & collaborating with Council when required

Community Services

Cultural protocols observed

Cultural protocol policy developed and implemented

Whole organisation

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our community

2. Community Vision: An inclusive and aware community/ community participation in decision making

10 Year Objectives

1. Develop a community engagement and partnership program

2. Develop a stakeholder partnering program

3. Improve Council communications

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Activity 1 | Develop a community engagement and partnership program 1.1

Build upon & facilitate a community engagement & partnering program i.e. Community Panels

1.2

Facilitate community plans partnerships/ events i.e. small project/ activity fund

1.3

Enable periodic ‘random selection’ participant recruitment

Manager Integrated Planning

Groups and partnerships formed. Events/ projects delivered

From partnering budget

Survey of participant satisfaction with 80% satisfied

Activity 2 | Develop a stakeholder partnering program Activity 1 - Regional 2.1 Develop & service Reconciliation Plan stakeholderAction partnering program including the peak partnering group the Lismore Leaders Group

Manager Integrated Planning

Stakeholder groups formed and partnerships established

From partnering budget

80% user satisfaction for website. 1000 social media ‘Likes’. 20% Improvement in ‘communicating council decisions’ in biennial survey

From comms budget

Activity 3 | Improve Council communications 3.1

Employ new Media Officer

3.2

Replace website

3.3

Introduce social media

3.4

Introduce multimedia communications

3.5

Introduce Council newsletter

Manager Corporate Services

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Timeframes 2013/14

2014/15

2015/16

2016/17

our community

Recurrent Activities What we do

What standards we expect

Who does it?

Goonellabah Community Plan

Safe, fun and less antisocial behaviour

Manager Integrated Planning

Libraries and mobile library (community space)

Delivery of library services to all partnering councils as per Service Level Agreements

Manager Arts, Tourism and Leisure

Manage community engagement

Internal level of satisfaction greater than 80%

Manager Integrated Planning

Administering funding • Reconciliation • Naidoc • Young song writers competition

Funding administered fairly and equitably

Manager Integrated Planning

Social planning

Ensure Council and community has a full awareness of the Lismore local Government Area’s demographics

Manager Integrated Planning

Grant funding applications

All relevant grants identified and applied for

Manager Integrated Planning

Customer service

85% customer satisfaction in six monthly customer survey 85% medium and high satisfaction in the biennial customer survey

Manager Corporate Services

Communications

20 % improvement in ‘communicating council decisions’ in biennial survey

Manager Corporate Services

g Recognisiinng and valunt differe es communiti

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our community

3. Community Vision: Safety and wellbeing

10 Year Objectives

1. Develop Crime Prevention Plan

2. The application of crime prevention through environmental design (CPTED) principles to the assessment of all planning applications 4 Year Program Activities

Responsible Person

Timeframes

Performance Measures

Costs $

Plan developed and endorsed by NSW Attorney General’s Department

From operational budget

2013/14

2014/15

2015/16

2016/17

Activity 1 | Crime Prevention Plan 1.1

Crime Prevention Plan developed and funding sought

Manager Integrated Planning

Activity 2 | Crime prevention through environmental design 2.1

Application crime prevention through environmental design principles to all Lismore City Council planning processes

Manager Development Continuous & Compliance improvement as evidenced by contribution to crime reduction

From operational budgets

Activity 3 | Monitor and implement access and inclusion plan 2.1

Monitor and implement access and inclusion plan

Manager Development & Compliance

From operational budgets

Recurrent Activities What we do

What standards we expect

Who does it?

Facilitate relationship between Police and Council planners to ensure crime prevention through environmental design principles achieved

Best practice crime prevention through environmental design

Manager Development & Compliance

Crime prevention through environmental design principles undertaken

Development Applications referred to NSW Police according to MOU requirements

Manager Development & Compliance

Manage CitySafe program for Lismore and Nimbin

Crime statistics in Lismore CBD from Police – downward trend Attend all meetings Activities completed in accordance with agreement with Police and Chamber of Commerce, Lismore and Nimbin

Manager Assets

Maintain relationships with relevant external agencies and attend all meetings

KPI – 100% meeting attendance Liquor Accord Access Committee Nimbin Police & Community Consultative Committee

Manager Assets

Manage and maintain CCTV networks Lismore and Nimbin

KPI – No. camera days system out < 50 days/annum

Manager Assets

Respond to requests for CCTV footage from the public or emergency services

100% requests met within 5 working days

Manager Assets

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our community

4. Community Vision: Affordable health

10 Year Objectives

1. Lismore Health Precinct

2. Fit for School â&#x20AC;&#x201C; Healthy Lifestyle

3. Community Services Hubs

Four Year Program Activities

Responsible Person

Timeframes

Performance Measures

Costs $

Health precinct completed

From partnering budget

2013/14

2014/15

2015/16

2016/17

Activity 1 | Lismore Health Precinct 1.1

Facilitate partner meetings

Lead agency: Northern NSW Local Health District

1.2

Ongoing planning assistance

Executive Director Sustainable Development

1.3

Statutory planning requirements for Lismore Health Precinct

Manager Integrated Planning

$100,000

Activity 2 | Fit for School 2.1

Complete project feasibilty

2.2

Facilitate service provider forum to develop project scope

Lead agency: Northern NSW Local Health District (LHD)

2.3

Assist with implementation of project scope

Manager Integrated Planning

Fit for School program implemented

From partnering budget

Activity 3 | Community Services Hubs 3.1

Establish service provider/stakeholder forum

3.2

Provide ongoing support Manager Integrated to development of Planning community hub initiatives

Lead agency: Northern Rivers Social Development Council

From partnering budget

Recurrent Activities What we do

What standards we expect

Who does it?

Goonellabah Community Hub: Goonellabah Safety Circle Stakeholder group Continuing servicing of groups by Council

Stable, efficient and responsive groups

Manager Integrated Planning

Headspace CBD Community Hub

Working party participation

Manager Integrated Planning

Health industry partnerships

Strong relationship with all local health providers

Manager Integrated Planning

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our community

5. Community Vision: Partnerhips with service providers

10 Year Objectives

Partnering Strategy

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Achieved through individual partnership programs

Partnering budget

Timeframes 2013/14

Activity 1 | Partnering Strategy 1.1

To have all the service providers in Lismore work in coordination to achieve the communityâ&#x20AC;&#x2122;s vision for Lismore outlined in Imagine Lismore

Manager Integrated Planning

Communintyt is involvemoer the a win f re Lismo y communit

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

2014/15

2015/16

2016/17

our community

6. Community Vision: Lismore as a sporting centre

10 Year Objectives

1. Lismore City Sports Hub â&#x20AC;&#x201C; A Sporting Centre

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 1 | Lismore City Sports Hub 1.1

Secure partnerships for longer term initiatives

1.2

Prioritise activities from Sport and Recreation Plan

1.3

Implement prioritised activities from the Sport and Recreation Plan in partnership with community sporting groups and service providers

Manager Integrated Planning

Distribution strategy implemented

* Urban and Rural Sporting Fund

Recurrent Activities What we do

What standards we expect

Who does it?

Events

Provide assistance to event organisers Provide $80,000 per annum in funding incentives for events Bid for a minimum of 6 second tier (e.g. age championships) events per year Minimum of one high-profile event held per year

Manager Arts, Tourism and Leisure

Tourism

Lismore VIC: 50,000 visitations per year Nimbin VIC: 70,000 visitations per year Visiting sports teams to book accommodation through Lismore VIC

Manager Arts, Tourism and Leisure

Goonellabah Sports and Aquatic Centre

280,000 visitations through centre each year

Manager Arts, Tourism and Leisure

Lismore Memorial Baths

70,000 visitations per season

Manager Arts, Tourism and Leisure

Maintain sporting fields

Sports fields are available and suitable for a range of sporting events

Manager Works

Attract sporting events that bring people to Lismore

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our community

7. Community Vision: Affordable housing

10 Year Objectives

1. Living in Lismore - Housing Strategy

2. Building Better Regional Cities

3. North Lismore Plateau

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Improved housing choice and diversity

$135,000

Timeframes 2013/14

2014/15

Activity 1 | Living in Lismore Housing Strategy 1.1

Housing Officer role filled

1.2

Housing Strategy partnerships identified and created

1.3

Implementation of Lismore Housing Strategy partnering projects

Manager Integrated Planning

From partnering budget

Activity 2 | Building Better Regional Cities 2.1

Upgrade Invercauld/ Ballina Road Intersection

2.2

Pineapple Road, Oliver Avenue, Ballina Road roundabout and Molesworth Street/Orion Street roundabout

2.3

Deliver BBRC Affordable Housing Strategy

Manager Integrated Planning

$6,013,000*

Cost externally funded

Activity 3 | North Lismore Plateau 3.1

Finish the Development Control Plan

3.2

Complete the infrastructure delivery plan

3.3

Finish the planning proposal (zoning change)

3.4

Applicant and community engagement

3.5

New asset maintenance

Manager Integrated Planning From operational budget

$75,000

* $5,513,000 received from RMS and the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA)

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

2015/16

2016/17

our community

Recurrent Activities What we do

What standards we expect

Who does it?

Review development controls to ensure they allow flexible and innovative approaches to housing

Relevant planning policies and rules include provisions to encourage housing diversity, supply and affordability

Manager Integrated Planning

Develop and update a ‘housing’ website

Once a Housing Officer is appointed a housing website will be operational within 6 months of that appointment

Manager Integrated Planning

Education and marketing

Within one year of their appointment the Housing Officer will develop educational and marketing material, as part of an approved communications strategy designed to support and achieve the outcomes listed in Council’s adopted Housing Strategy

Manager Integrated Planning

Advocacy for increased funding for affordable housing

The Housing Officer shall develop and maintain networks in both the public and private sector resulting in the demonstrable delivery of increased funding of or the production of affordable housing

Manager Integrated Planning

Establish and maintain partnerships with community housing providers, development industry, real estate industry etc

The Housing Officer shall investigate then establish and maintain legitimate partnerships across all sectors for the purpose of delivering on the outcomes

Manager Integrated Planning

8. Community Vision: Community Cultural Centre

10 Year Objectives

1. To have a range of facilities that support community and cultural events

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 1 | Facilities that support community and cultural events 1.1

Refurbishment of City Hall

1.2

Undertake investigations into incorporating a “town square” into the proposed development of a CBD Commercial Office Building on Council property at Magellan Street, Lismore

Manager Assets

Complete July 2013 Ongoing – review March

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our community

9. Community Vision: Transport

10 Year Objectives

1. Regional Transport Plan

2. Travel Plans

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Lead agency: NCAHS

Significant number of staff using travel plans

From partnering budget

Activity 1 | Travel Plans 1.1

Complete project feasibility

1.2

We will develop travel plans to reduce pressures on car parking and traffic congestion in and around health precincts

1.3

Implement travel plans

1.4

Facilitate partners workshop to share learnings/promotion

Executive Director Sustainable Development

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Timeframes 2013/14

2014/15

2015/16

2016/17

OUR ECONOMY

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our economy

10. Community Vision: A vibrant CBD

10 Year Objectives

1. Lismore CBD Commercial Office Building

2. CBD/Riverbank Master Plan

3. Explore funding options for a new/upgraded regional gallery

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Building feasibility assessed

From partnering budget

CBD/Riverbank Master Plan implementation complete

$751,700

Activity 1 | CBD Commercial Building 1.1

Develop office building prospectus

1.2

Attract and facilitate commercial partnerships

1.3

Establish building feasability

Manager Assets

Activity 2 | CBD/Riverbank Master Plan 2.1

Develop strategy and conduct community engagement

2.2

Agree citizen’s jury elements CBD/Riverbank Master Plan

2.3

Implement CBD/ Riverbank Master Plan

Executive Director Sustainable Development

Executive Director Infrastructure

Activity 3 | Explore funding options for a new / upgraded Regional Gallery 3.1

Apply to RDA to fund a new/upgraded gallery

Manager Arts, Tourism and Leisure

Funding application completed by due date

3.2

Undertake investigations into providing a new art gallery on the former Lismore High School site in the CBD incorporating a re-use of ‘C Block’

Manager Assets Manager Arts, Tourism and Leisure

Report prepared by March 2015

3.3

Construction of Art Gallery

Manager Assets Manager Arts, Tourism and Leisure

Development application lodged by June 2016

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

From operational budget

$500,000 in 2015/16 and $4.1 million in 2016/17

Timeframes 2013/14

2014/15

2015/16

2016/17

our economy

Recurrent Activities What we do

What standards we expect

Who does it?

Fund events that bring people to Lismore Provide event support and assistance to event organisers

Events Unit; Major Events Group

Lismore Regional Gallery

Minimum of 8 major exhibitions per year 25,000 visitations per annum

Gallery Director

Continue opening Lismore Regional Gallery on Sundays to support the CBD

Open on all Sundays except public holidays. Minimum of 12 weekend events/activities (excluding openings) per annum

Gallery Director

City Centre Manager Program

That the objectives in the adopted three year Lismore Business Promotion Program Plan are generally met and that this is independently measured by a second survey in 2015/16

City Centre Manager

Littering

Routine patrols and matters brought to attention of Council are dealt with/ investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by Council

Rangers

Parking

New technology is utilised to ensure efficient and effective implementation of adopted parking strategies for the CBD, through the provision of regular patrols. Fines are issued in accordance with enforcement policy and guidelines published by Council

Rangers

Footpath obstructions

Rangers

Prohibition signage (e.g. smoke free, alcohol free, no skateboards)

Rangers

Busking

Rangers

Outdoor dining

Rangers

Markets

Rangers

Events Officer

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our economy

What we do

What standards we expect

Who does it?

Temporary events

Compliance

Design quality in DA assessment

DA assessment has a high regard for high order urban design outcomes, which is a key consideration for all DAs

Development Assessment

Footpath awning amenity and safety

An awning inspection/audit program developed to assist council and building owners to identify potential safety and amenity issues related to awnings over public lands (e.g. footpaths) and to seek cooperation to ensure appropriate action is taken to avoid poor amenity and future risks of collapse

Development Assessment/Compliance

Footpath sweeping

CBD footpaths are clear of debris and litter

Parks Coordinator

Garden maintenance

Gardens are kept in a clean and presentable condition

Parks Coordinator

An round exciting, ignitiative breaking positive and a ss proce

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our economy 11. Community Vision: A resilient economy

10 Year Objectives

1. Business Friendly Council

2. Lismore City Infrastructure Alliance

3. Procurement Website â&#x20AC;&#x201C; Buy Local Gateway

4. Lismore Education Plan

5. Future Leaders Group/Entrepreneurs Assist

6. Arts Hub

7. Workforce Development Plan

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Business attraction and retention Employment generation Improved business owner customer satisfaction

From partnering budget

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 1 | Business Friendly Council 1.1

Complete project feasibility

1.2

Establish benchmarks for a business friendly Council

1.3

Implement Council business processes that support achievement of benchmarks

1.4

Promotional campaign rollout

1.5

Monitoring and evaluation

Executive Director Sustainable Development

Activity 2 | Lismore City Infrastructure Alliance 2.1

Develop alliance to share knowledge and work together on enabling infrastructure (roads, energy, digital economy, etc.)

2.2

Establish an infrastructure register

2.3

Identify and implement enabling infrastructure projects

Executive Director Infrastructure Services

Lismore is a well networked city, proactive in its approach towards partnering

From partnering budget

Activity 3 | Procurement Website â&#x20AC;&#x201C; Buy Local Gateway 3.1

Finalise technology scope

3.2

Supplier Registration Day events

3.3

Supplier support program

Executive Director Sustainable Development

Procurement site launched Registration days hosted Supplier registration targets met

From partnering budget

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our economy

Activities

Responsible Person

Performance Measures

Timeframes

Costs $

2013/14

2014/15

2015/16

Activity 4 | Lismore Education Plan Partnering feasibility study identified lack of interest from partners

Activity 5 | Future Leaders Group/Entrepreneurs Assist 5.1

Complete project feasibility

5.2

Support project partner to develop leadership program

5.3

Support project partners implementation of leadership program

5.4

Implement leadership development program

Executive Director Sustainable Development

Creation of measurably better leaders

From partnering budget

Council attracts significant investment

From partnering budget

Council participates in a project that addresses skills shortages

From partnering budget

Activity 6 | Creative Lismore Arts Alliance 6.1

Support a development group that coordinates fundraising and support for a Lismore Arts Alliance

Manager Arts, Tourism and Leisure

Activity 7 | Workforce Development Plan 7.1

In partnership with key stakeholders identify future industry employment and skills shortages

7.2

Support health sector stakeholders to develop and finalise workforce development strategy

Executive Director Sustainable Development

Recurrent Activities What we do

What standards we expect

Who does it?

Business facilitation

That business facilitation enquiries have an initial response time of one business working day

Director Sustainable Development

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

2016/17

OUR ENVIRONMENT

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our environment

12. Community Vision: Wilsons River

10 Year Objectives

1. Wilsons River regeneration and river walk

2. Wilsons River Footbridge

3. Riparian Restoration Prioritisation and Education Project

Four Year Program Activities

Responsible Person

Performance Measures

Timeframes

Costs $

2013/14

2014/15

2015/16

2016/17

Activity 1 | Wilsons River regeneration and river walk 1.1

Steering group established and scope defined

1.2

Site plan development and prioritisation of works and milestones

1.3

Clean up of river in CBD

Manager Integrated Planning

Site plan complete

From partnering budget

Work proceeding to schedule 25,000

Activity 2 | Wilsons River Footbridge 2.1

Continue discussions with potential partners regarding the possibility of funding a footbridge over the Wilsons River

Business Facilitator

Stakeholder meetings held

From partnering budget

Partner Gp Establish maps/ report to identify restoration areas Education & toolkit produced Length of waterways restored

From operational budgets and grant funding

Activity 3 | Coastal Zone Management Plan 3.1

Form project team and partnership

Manager Integrated Planning RRCC

3.2

Priority restoration area analysis

3.3

Education â&#x20AC;&#x2DC;How to do itâ&#x20AC;&#x2122; toolkit for riparian restoration

3.4

Implementation of annual works program

Recurrent Activities What we do

What standards we expect

Who does it?

Cleaner Waterways Program

Implementation of annual works plans

Manager Integrated Planning & Manager Works

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our environment

13. Community Vision: Environmental leadership

10 Year Objectives

1. Environmental Partnering Project â&#x20AC;&#x201C; Rural Landholder Capacity Building

2. Implement the Comprehensive Koala Plan of Management for SE Lismore

3. Develop and Implement a Biodiversity Management Strategy

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Best practice land management framework developed, incentives program developed, education program developed, pilot program implemented

From partnering budget and grant funding

Increase koala habitat quality and quantum

From existing operational budget and partnering budget

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 1 | Rural Landholder Initiative 1.1

Develop best practice land management framework

1.2

Conduct landholder research to inform development of incentive program

1.3

Develop landholder education program

1.4

Engage rural landholder extension officer to implement pilot program

Manager Integrated Planning

Activity 2 | Koala Plan of Management 2.1

Develop, implement and train regulatory and monitoring procedures

2.2

Implement habitat restoration and management actions

2.3

Develop and implement communication and education activities

2.4

Implement dog management program

2.5

Audit, develop and implement koala road safety measures

Manager Integrated Planning

Increased koala population

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our environment

Activity 3 | Biodiversity Management Strategy 3.1

Develop Biodiversity Management Strategy

3.2

Consultation on the biodiversity management strategy and special rate variation

3.3

Application to IPART in 2016 for a special rate variation to fund the biodiversity management strategy

3.4

Implement Biodiversity Strategy

Manager Integrated Planning

Strategy developed on time and budget. Application to IPART developed and submitted. Priority actions implemented on time and budget. Increase region’s biodiversity.

60,000

If SRV approved $500,000 annually plus rate pegging

Please refer to page 5 for a detailed description of the Biodiversity Management Project Recurrent Activities What we do

What standards we expect

Who does it?

• Public health (e.g. food premises, public swimming pools, legionella etc.) • Environmental compliance (e.g. noise, water, air quality) • Littering/illegal dumping/pollution

Program published for compliance inspection frequency and enforcement action taken in accordance with enforcement policy and guidelines published by Council

Manager Development & Compliance

Animal control

Action taken to ensure companion animals known to Council are registered and micro-chipped, and the number of impounded animals euthanased is minimised. Off-leash areas are provided and properly managed. Matters brought to attention of Council are investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by Council

Manager Development & Compliance

Environmental monitoring

Monitoring undertaken on a monthly basis in pre-determined locations for representative monitoring and published

Manager Development & Compliance

On site sewage management

Program published for compliance inspection frequency and enforcement action taken in accordance with enforcement policy and guidelines published by Council

Manager Development & Compliance

Private cemeteries and burials

Applications considered and determined in a timely manner in accordance with Council policy

Manager Development & Compliance

Environmental education

Education programs undertaken throughout the year for various environmental issues

Manager Development & Compliance

DA – ecological assessments as required Excellent service delivery to clients

Manager Integrated Planning

Corporate sustainability and emissions reduction

Annual Works Plan delivered

Manager Integrated Planning

Environmental education

Annual Works Plan delivered

Manager Integrated Planning

Legislated environmental reporting (including State of Environment)

Meet legislative requirements

Manager Integrated Planning

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our environment

14. Community Vision: Lismore as a model of sustainability

10 Year Objectives

1. To have Lismore recognised nationally and internationally as a centre for sustainable living

2. Make Council self-sufficient in electricity from renewable sources

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Manager Integrated Planning

MOU established

From partnering budget

Manager Integrated Planning

Feasibility assessments complete

From operational budget

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 1 | Complete the Farming the Sun Project 1.1

Establish renewable energy partnership

1.2

Formulate project

1.3

Complete feasibility assessments for hosting community-owned solar farms (Farming the Sun) at Council sites

1.4

Commence construction of Farming the Sun program

Solar farms installed at Councils sites Reduced energy costs and increased use of renewable energy sources

Activity 2 | Councils self-sufficiency in electricity project to project schedule 2.1

Develop a Corporate Energy Management Master Plan which incorporates a Corporate Renewable/ Decentralised Energy Plan to meet the GMâ&#x20AC;&#x2122;s renewable energy challenge

2.2

Implement plan

Manager Integrated Planning

Corporate Renewable/ Decentralised Energy Plan implemented

From partnering budget

Corporate emissions reduction action implemented, Renewable energy partnerships

CCP Implementation Fund, partnering budget & external grants

LCC making measurable progress towards self-sufficiency on renewable energy by 2023

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our environment

Recurrent Activities What we do

What standards we expect

Who does it?

Corporate sustainability - staff education and engagement

To ensure sustainability principles are applied in all Council business. To foster a knowledge and understanding of sustainability principles, and to maintain a culture of sustainability in support of councilâ&#x20AC;&#x2122;s vision, mission, values and Imagine Lismore

Manager Integrated Planning

Corporate Sustainability - GHG emissions monitoring, reporting, and reduction plan

To continue to make significant progress in reducing Councilâ&#x20AC;&#x2122;s emissions. Showing leadership to other local organisations with the comprehensive LCC Emissions Monitoring & Reporting Strategy and Action Plan

Manager Integrated Planning

Implement emissions reduction action

To project manage successful CEEP grant-funded projects to upgrade and retrofit Council sites To apply for relevant grant funding applications to implement sustainable initiatives at Council

Identify, develop and maintain partnerships with key external agencies and stakeholders to build community capacity in the area of sustainability

Lismore Leaders Group Participation in community capacity building projects ie Sustainable House Day, Farming the Sun, school education programs Maintain active membership with Sustain Northern Rivers (SNR)

Manager Integrated Planning

Active member of OEH Sustainability Advantage program

Liaise with and show leadership and support to local business Attainment of Gold status

Manager Integrated Planning

Corporate sustainability and emissions reduction

Annual Works Plan delivered

Manager Integrated Planning

Getting to feedbackand involve our improve ity commun

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

OUR SERVICES

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services 15. Waste

10 Year Objectives

1. To provide effective and efficient waste collection and disposal services

2. To maximise recovery and reuse of materials from the waste stream

3. Future waste strategy

Four Year Program Activities

Responsible Person

Performance Measures

Timeframes

Costs $

2013/14

2014/15

2015/16

Activity 1 | Develop Landfill Cell 2 1.1

Tender the construction of Landfill Cell 2

1.2

Construct Landfill Cell 2 â&#x20AC;&#x201C; Stage 1 (Stage 2 expected 2019/2020)

1.3

Commission Cell 2 â&#x20AC;&#x201C; Stage 1

Manager Commercial Services

30,000 2,000,000

Activity 2 | Construct Materials Recovery Facility 2.1

Construct the Materials Recovery Facility and Glass Processing Plant

2.2

Commission and operate the Materials Recovery Facility and Glass Processing Plant

Manager Commercial Services

3,655,000

Activity 3 | Develop Future Waste Strategy 3.1

Investigate options under Manager Commercial new legislation Services

30,000

3.2

Revolve shop upgrade

200,000

3.3

Village Organic Services

145,900

3.4

Commercial Services Business Plans

120,000

3.5

Waste Facility Second Weigh Bridge

250,000

3.6

Nimbin Waste Transfer Station

132,700

3.7

Biocycle Composting Facility Upgrade

300,000

Recurrent Activities What we do

What standards we expect

Who does it?

Collection and disposal of domestic, commercial and industrial waste

Measure tonnes of materials collected from different waste streams

Manager Commercial Services

Sort, recover and divert materials from the waste stream

Exceed both the NSW and Waste Avoidance and Resource Recovery waste diversion targets. Ongoing year on year waste to landfill

Manager Commercial Services

Education of residents in the management of waste

Scheduled training completed

Manager Commercial Services

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

2016/17

our services 16. Strategic planning, assessment and construction

10 Year Objectives

1. Section 94 Contributions Plan

2. New Land Release Planning

3. Preparation of planning instruments and strategies in accordance with new Planning Act

4. Floodplain Risk Management Plan

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

New s94 in place and fully trained by 2014

From operational budgets

Plans in place to inform and support land release projects Land releases processed in a timely manner consistent with the strategic direction of the Growth Management Strategy and any relevant planning legislation

From operational budgets

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 1 | Section 94 Contributions Plan 1.1

Prepare new Section 94 Contributions Plan

Manager Integrated Planning

Activity 2 | New Land Release Planning 2.1

Preparation of new Infrastructure Delivery Plans (IDPs)

Manager Integrated Planning

2.2

Planning Proposals to support land releases

Manager Integrated Planning

Activity 3 | Preparation of planning instruments and strategies in accordance with new Planning Act 3.1

Conduct community forums to inform planning strategy

3.2

Responding to white papers

3.3

Preparation of instruments and strategies

Manager Integrated Planning

Community forums provided to support land use planning as and when required by the community and statutory obligation in keeping with statutory timeframes

From operational budget

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services Activities

Responsible Person

Timeframes

Performance Measures

Costs $

Plan prepared in accordance with state floodplain guidelines Relevant information integrated into land-use planning and disclosed as appropriate to flood risk

100,000

2013/14

2014/15

2015/16

2016/17

Activity 4 | Floodplain Risk Management Plan 4.1

Finalise Floodplain Risk Management Plan

Manager Integrated Planning

Recurrent Activities What we do

What standards we expect

Who does it?

Provide strategic planning advice

All advice to be provided in a timely manner and consistent with Councilâ&#x20AC;&#x2122;s risk management policies and customer service requirements

Manager Integrated Planning

Local Environmental Plan

Environment zones to be dealt with in a timely manner after the State Government has completed its review of the application of these zones

Manager Integrated Planning

Planning advice

High quality pre-lodgement advice and meetings with proponents to ensure awareness of planning issues prior to application preparation

Manager Development & Compliance

Development Applications

Timely assessment of competent applications that take into account relevant and statutory considerations and accord with best practice planning principles

Manager Development & Compliance

Construction certification and inspections

Provision of certification and inspection services that fulfil statutory obligations and are competitive with the private sector

Manager Development & Compliance

Ancillary approvals

Provide application/assessment processes that eliminate/reduce red tape for proponents but still satisfy statutory obligations

Manager Development & Compliance

Certificates

Applications for certificates are determined in a timely manner and automated where data integrity allows

Manager Development & Compliance

Illegal building works/Land use complaints/Investigations

Matters brought to attention of Council are investigated in accordance with best practice principles, and enforcement action taken in accordance with enforcement policy and guidelines published by Council

Manager Development & Compliance

Fire safety

Annual certification of fire safety measures in buildings is required in accordance with published fire safety program, and routine audits, inspections and advice provided to building owners to increase awareness of fire safety issues, including enforcement action in accordance with enforcement policy and guidelines published by Council

Manager Development & Compliance

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services 17. Parks

10 Year Objectives

1. Park and playground upgrades

2. Amenities and post service wake facility

Four Year Program Activities

Responsible Person

Timeframes

Performance Measures

Costs $

Quality Safety Function

380,000

2013/14

2014/15

2015/16

2016/17

Activity 1 | Park and Playground Maintenance 1.1

Stage 1 – Heritage, Wade Manager Works and Kadina Parks

1.2

Stage 2 – Heritage, Wade and Kadina Parks

1.3

Stage 3 – Heritage, Wade and Kadina Parks

1.4

Stage 4 – Heritage, Wade and Kadina Parks

Activity 2 | Crematorium amenity and post service wake facility 2.1

Construction of office, staff amenities, disabled access to existing offices, improvements to existing office/customer reception area, provision of wake facility and associated infrastructure

Manager Commercial Services

330,000

Recurrent Activities What we do

What standards we expect

Who does it?

Maintain parks and playground facilities

Assets maintained in a clean and presentable condition for use by the public

Manager Works

Maintain gardens

Gardens are kept in a clean and presentable manner

Manager Works

Maintain and prepare sporting fields

Sporting fields are prepared for the relevant sporting code in an acceptable manner

Manager Works

Maintain and prepare cemeteries

Cemeteries are prepared in an acceptable manner

Manager Commercial Services

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services 18. Water cycle management

10 Year Objectives

1. To maintain and operate water and wastewater infrastructure assets in 2. accordance with government legislation and industry standards

3. To ensure that water and wastewater assets are upgraded to cater for future growth and development 4. Manage Councilâ&#x20AC;&#x2122;s water supply and wastewater disposal functions in a sustainable manner 5. Undertake major capital works projects in accordance with the adopted Strategic Business Plan for Water and Wastewater

6. Manage Councilâ&#x20AC;&#x2122;s stormwater drainage network in a sustainable manner

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Quality Quantity Function

765,000

Activity 1 | Water Main Renewals 1.1

Year 1- Water Mains Renewal Program

Manager Works

1.2

Year 2- Water Mains Renewal Program

1.3

Year 3- Water Mains Renewal Program

1,015,000

1.4

Year 4- Water Mains Renewal Program

1,015,000

1,262,000

Activity 2 | Wastewater Mains Renewals 2.1

Year 1- Sewer Mains Renewal Program

Manager Works

Quality Quantity Function

2.2

Year 2 - Sewer Mains Renewal Program

2.3

Year 3 - Sewer Mains Renewal Program

2,115,200

2.4

Year 4- Sewer Mains Renewal Program

2,075,200

2,884,000 2,112,200

Activity 3 | Water Asset Upgrades 3.1

North Lismore Plateau rezoning -Stage 1 Trunk main upgrade

3.2

Upgrade of Clunes water supply

630,000

3.3

Upgrade of Nimbin Water supply Stage 1

2,625,000

3.4

Upgrade of Nimbin Water supply Stage 2

4,200,000

3.5

Pineapple Road rezoning trunk main upgrade

788,000

Manager Works Manager Assets

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Quality Safety Function

2,310,000

Timeframes 2013/14

2014/15

2015/16

2016/17

our services

Activities

Responsible Person

Timeframes

Performance Measures

Costs $

Quality Safety Function

24,700,000

2013/14

2014/15

2015/16

2016/17

Activity 4 | Wastewater Asset Upgrades 4.1

South Lismore STP upgrade stage 1

4.2

North Lismore Plateau rezoning - sewerage upgrade

4.3

Sewer pump station upgrades

4.4

Southern Trunk Main completion

Manager Works Manager Assets

3,150,000

2,720,000 Manager Assets

Activity 5 | Water and Wastewater Strategic Planning 5.1

Review Council Strategic Business Plan for Water and Wastewater

5.2

Review Development Servicing Plan for Water and Wastewater

5.3

Prepare Servicing Strategies for urban release areas

5.4

Northern Front sewerage strategy - Stage 1 (serving Trinity, Pineapple and Lagoons Grass)

Manager Integrated Planning

Engage consultant Sep 2013 Final plans adopted June 2014

30,000

15,000

Ongoing – Review March

Activity 6 | Stormwater 6.1

Review the application of Council’s Stormwater Management Charge

6.2

Review Council’s Stormwater Management Plan

Manager Assets Manager Integrated Planning

Complete March 2014 Complete December 2015

Recurrent Activities What we do

What standards we expect

Who does it?

Water main repairs

Repairs carried out in accordance with specifications and with minimal disruption to customers

Manager Works

Wastewater main repairs

Repairs undertaken to sewer lines in Manager Works accordance with relevant standards, with minimal disruption to the customer

Water meter replacements

Meters replaced with minimal disruption to the customer

Manager Works

Water reservoir maintenance and operations

Integrity of water reservoirs monitored to ensure to ensure secure water supply for customers

Manager Works

Nimbin Water Supply operations

Operations of Nimbin Water Supply carried out to ensure water supply safe for consumer

Manager Works

Trade waste operations

Trade waste managed to comply with government legislation

Manager Works

Wastewater treatment plant operations

Wastewater treatment plants operated in accordance with government legislation

Manager Works

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services

What we do

What standards we expect

Who does it?

Wastewater pump station operations

Wastewater pump stations operated to ensure minimal overflow

Manager Works

Maintain relationship with Regional Bulk Water Authority, Rous Water

Attendance at meetings

Manager Assets

Undertake modelling of Council’s water and wastewater networks

Ongoing – analysis completed as required

Manager Assets

Maintain relationships with internal stakeholders

Survey of internal customers with minimum “satisfactory” rating

Manager Assets

Maintain relationships with external stakeholders

Attendance at external stakeholder meetings

Manager Assets

19. Transport and Infrastructure

10 Year Objectives

To be a principle supplier of first class aggregate, road base, and asphalt products in the region 1.

Establish blending plant

Part 3A compliance

Asphalt plant upgrade

To maintain and develop the airport facility to ensure ongoing RPT and GA service to the Lismore Local Government Area 4.

Runway sealing

Airport operation improvements

Development of general aviation area

To maintain transport and infrastructure assets to an acceptable standard, ensuring they reach the end of their design life 7.

Road Construction Urban and Rural Road Rehabilitation

Improve the overall condition of road and infrastructure assets

Manage and maintain Council’s road network to appropriate standards

Manage and maintain Council’s building and property infrastructure to appropriate standards 10. Manage and maintain building and property infrastructure 11. Provide support for road safety initiatives and programs Fleet management 12. To maintain and develop the fleet services to maximise plant efficiencies for operational activities 13. To deliver specialist services to external customers in the region

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 1 | Quarry Blending Plant 1.1

Issue Tender for Blending Manager Commercial Plant Services

1.2

Obtain approval for the purchase

1.3

Purchase and Commission Plant

1,000,000

Activity 2 | Upgrade to Nimbin Road as part of Blakebrook Quarry Upgrade 2.1

Road works

2.2

Biodiversity offset

Manager Commercial Services

950,000 950,000

Activity 3 | Asphalt Plant Upgrade 3.1

Increase storage capacity for bitumen

3.2

Replace cone, improve heating efficiencies

3.3

New control room to improve efficiencies

3.4

Replace lime silo

3.5

Scrubber changed to bag house

3.6

Hot storage bins

Manager Commercial Services

1,000,000

Activity 4 | Airport Tarmac Maintenance 4.1

General aviation area asphalt overlay

4.2

Runway refurbish or overlay

Manager Commercial Services

50,000 150,000

Activity 5 | Airport Security Upgrade 5.1

Security fencing improvement

5.2

Backup runway lighting

Manager Commercial Services

12,000 15,000

Activity 6 | Increase of General Aviation Area 6.1

Develop plans and achieve DA approval

6.2

Develop blocks

Manager Commercial Services

From operational budgets

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services Activities

Responsible Person

Performance Measures

Costs $

Activity 7 | Road Construction Urban and Rural Road Rehabilitation 7.1

Reconstruct and upgrade urban streets and rural roads year 1

7.2

Reconstruct and upgrade urban streets and rural roads year 2

3,093,000

7.3

Reconstruct and upgrade urban streets and rural roads year 3

3,171,000

7.4

Reconstruct and upgrade urban streets and rural roads year 4

3,250,000

7.5

Rehabilitate urban and rural roads year 1

1,400,000

7.6

Rehabilitate urban and rural roads year 2

1,450,000

7.7

Rehabilitate urban and rural roads year 3

1,500,000

7.8

Rehabilitate urban and rural roads year 4

1,550,000

7.9

Replacement of galvanised culverts

650,000

Manager Works

Quality Safety Function

2,760,000

Activity 8 | Improve the overall condition of road and infrastructure assets 8.1

Resurface urban streets and rural roads – year 1

Manager Works

Quality Quantity Function

1,700,000

8.2

Resurface urban streets and rural roads – year 2

1,740,000

8.3

Resurface urban streets and rural roads – year 3

1,830,000

8.4

Resurface urban streets and rural roads – year 4

1,830,000

Activity 9 | Manage and maintain Council’s road network to appropriate standards 9.1

Undertake condition and roughness survey of roads

9.2

Prepare Forward Works Program for sealed roads based on strategy in Morrison Low Report and Condition Survey Results

Manager Assets

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Completed November 2013 Ongoing. Ready March each year Unit replaced by 30 June 2014

30,000

Timeframes 2013/14

2014/15

2015/16

2016/17

our services

Activities

Responsible Person

Performance Measures

Costs $

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 10 | Manage and maintain building and property infrastructure 10.1

Undertake investigation into options, cost and feasibility of installing a lift in the former Council Chambers - Molesworth Street

10.2

Complete electrical upgrade of Lismore Tourist Caravan Park in conjunction with planned improvements by lessee

Complete July 2014

10.3

Undertake upgrade of hot water systems to energy efficient units in all Council buildings

Complete December 2013

Manager Assets

Assessment complete June 2013/14

Activity 11 | Road Safety 11.1

Review Councilâ&#x20AC;&#x2122;s methods of delivery for Road Safety Programs

Manager Assets

Review complete September 2013

Activity 12 | Fleet Replacement 12.1

Manage the Fleet Replacement Program

Manager Commercial Services

17,827,247

Activity 13 | Fleet Technology 13.1

Review available fleet management technologies

13.2

Develop a plan for integration of systems into the fleet

13.3

Integrate systems with fleet

Manager Commercial Services

200,000

Activity 14 | Lismore Airportâ&#x20AC;&#x2122;s Infrastructure Improvements 14.1

Airport tarmac maintenance

Manager Commercial Services

300,000

14.2

Airport security upgrade

1,120,000

14.3

Increase of general aviation area

300,000

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services

What we do

What standards we expect

Who does it?

Provision of quarry products to meet market demands

Adequate stocks on the ground to supply customersâ&#x20AC;&#x2122; requirements

Manager Commercial Services

Provide a suitable airport facility to meet local requirements

Provide required infrastructure to Maintain CASA Certification. Monitor airport usage

Manager Commercial Services

Road maintenance and repair

Repairs are carried out in accordance with specifications

Manager Works

Bridge maintenance and repair

Repairs are undertaken in accordance with bridge specifications

Manager Works

Bridge replacement

Replacement of timber bridges with concrete structures

Manager Works

Road street sweeping

Urban streets are swept to remove dirt, grime and litter

Manager Works

Stormwater drainage maintenance

Drains and pits are kept clear and allow stormwater to flow freely

Manager Works

Footpath maintenance and replacement

Trip hazards removed for public safety Poor sections of footpath renewed

Manager Works

Car park maintenance

Car parks are kept free of debris and litter. Pavement kept in good condition

Manager Works

Unsealed road maintenance

Gravel roads are graded to provide smooth and stable surface

Manager Works

Sign maintenance

Road signage maintained to ensure remains eligible and fit for purpose

Manager Works

Roadside slashing

Road verges are slashed at least 3 times per annum

Manager Works

A to great wamyunity have comed in involv n decisio making

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services 20. Civic leadership /management

10 Year Objectives

1. Australian Business Excellence Framework (ABEF)

2. Councillor development

3. Service Level Review

4. IT Infrastructure Replacement Strategy

5. Promotion and Marketing – Lismore Pride and Identity

6. Zero Based Budgeting

7. Financial Sustainability Policy

8. Long Term Financial Plan

9. Review of People Management Processes

10. Workforce Management Strategy

11. Regional Resource Sharing

12. Manage Council’s Assets in a responsible and sustainable manner

13. Ensure Council is well prepared and responds appropriately to emergencies and natural disasters (DISPLAN) 14. Manage Council’s land and property activities in accordance with legislative requirements and corporate objectives

15. State of the Community Report

Four Year Program Activities

Responsible Person

Performance Measures

Costs $

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 1 | Australian Business Excellence Framework 1.1

Establish an ABEF implementation plan

1.2

Establish ABEF committee and staffing

1.3

Implement ABEF

Manager Corporate Services

Realise $250,000 worth of saving or service improvements each year

From operational budget

90% Councillor satisfaction with professional development

From operational budget

Activity 2 | Manage Councillor Development 2.1

Establish professional development needs for councillors

2.2

Develop training plans

2.3

Conduct training

Manager Corporate Services

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services

Activities

Responsible Person

Performance Measures

Costs $

Activity 3 | Conduct a Service Level Review of all Council services 3.1

Define current service standards

3.2

Define the community’s service standard expectations

3.3

Define new service standards

3.4

Implement new service standards

Manager Corporate Services

From operational budget

Activity 4 | IT Infrastructure Replacement Strategy 4.1

Server replacements

4.2

Storage replacements

4.3

Network replacements

Manager Information Technology

Business Hours Availability better than 98%. Sufficient data storage needs. Business Hours Availability better than 98%.

80,000 20,000 75,000

Activity 5 | Promotion and Marketing – Lismore Pride and Identity 5.1

Document Lismore’s identify and aspirations Develop Lismore’s identity and unique selling points

5.2

Consolidate the Lismore Come to the Heart brand around the documented identity

5.3

Realise partnership and funding opportunities with stakeholders who have a vested interested in the promotion of Lismore

5.4

Develop a marketing and promotions program around the brand

Manager Corporate Services

To create pride, visitation and investment in Lismore

From operational budgets

Activity 6 | Zero Based Budgeting 6.1

Document project scope and gain endorsement

6.2

Commence process of review

Manager Finance

From operational budget

Activity 7 | Financial Sustainability Policy 7.1

Develop a policy that clear articulates what financial sustainability means

Manager Finance

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Policy adopted by Council

From operational budget

Timeframes 2013/14

2014/15

2015/16

2016/17

our services Activities

Responsible Person

Performance Measures

Costs $

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 8 | Long Term Financial Plan 8.1

Review the Long Term Financial Plan in conjunction with the quarterly budget review and annual operational plan

Manager Finance

Revision of Long Term Financial Plan adopted by Council on a quarterly and annual basis

From operational budget

Activity 9 | Review of People Management Processes 9.1

Prioritise the recommendations of the Human Resources Review

9.2

Engage a change agent partner to assist the implementation of the recommendations

9.3

Implement Human Resource review recommendations

9.4

Monitor, evaluate and report on change program

Manager Human Resources

Completion of change program with new capabilities, skills and behaviours reflected in delivery of HR Business Partner Model

From operational budget

Alignment and matching of human resources with councilâ&#x20AC;&#x2122;s strategic direction

From operational budget

Regional councils are able to address workforce planning issues by a regional approach to program and project development

From operational budget

Activity 10 | Workforce Management Strategy 10.1

Analyse current workforce and identify gaps

10.2

Forecast workforce requirements and identify gaps

10.3

Develop strategies to fill identified gaps

10.4

Implement, monitor and evaluate strategy

Manager Human Resources

Activity 11 | Regional Resource Sharing 11.1

In partnership with NOROC Councilâ&#x20AC;&#x2122;s develop an ageing workforce options paper

11.2

Create a regional Memorandum of Understanding between councils

11.3

Seek NOROC endorsement of a scholarship system

Manager Human Resources

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services Activities

Responsible Person

Performance Measures

Costs $

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 12 | Manage Council’s Assets 12.1

Authority Asset Manager Assets Management software implementation – Stage 2

Complete 1 July 2013

12.2

Authority Asset Management software implementation – Stages 3&4

Complete 30 June 120,000 2014

12.3

Undertake maturity assessment of asset management capability

Complete 31 July 2014

12.4

Investigate and implement system to record data/ information into Council’s asset management system for new assets

Complete December 2013

50,000

12.5

Prepare advanced asset management plans for all asset groups in accordance with the timetable in the asset management strategy

Ongoing – Review March

100,000

12.6

Undertake revaluation of Transport Assets in accordance with DLG requirements

Complete June 2014

40,000

12.7

Undertake revaluation of Community, Land Improvements and other assets in accordance with DLG requirements

Complete June 2016

30,000

12.8

Undertake revaluation of water and wastewater assets

Complete June 2017

30,000

12.9

Investigate and resolve ownership of Lismore Levee Infrastructure with Richmond River County Council

Complete December 2014

Activity 13 | Council is well prepared and responds appropriately to emergencies and natural disasters (DISPLAN) 13.1

Complete a Review of Council’s DISPLAN

13.2

Upgrade floodgate winch system Hollingworth Creek pump station

Manager Assets

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

Complete December 2013 Complete December 2013

From operational budget

our services Activities

Responsible Person

Performance Measures

Costs $

Timeframes 2013/14

2014/15

2015/16

2016/17

Activity 14 | Council’s land and property activities 14.1

Sell 9 Club Lane

Manager Assets

Sale December 2013

14.2

Investigate options for disposal of Rochdale Theatre, 603 Ballina Road

Report to Council February 2014

14.3

Pursue sale of land at Airport Industrial Estate

Ongoing – review March

14.4

Participate in rezoning process for Council owned portion of North Lismore Plateau land development

Ongoing – review March

14.5

Pursue sale of Council owned land at Bristol Circuit, Goonellabah

Ongoing – review March

14.6

Investigate, prepare and implement a strategy to dispose of surplus pocket parks

Ongoing – review March

14.7

Upgrade structural capacity of Wyreema communications tower in conjunction with lease to RFS

Work Complete July 2013

14.8

Secure a tenant for Council’s former CBD Office in Magellan Street

Tenant secured December 2013

14.9

Investigate options for sale of Council property 55-59 Magellan Street

Complete June 2014

Activity 15 | State of the Community Report 15.1

Establish a Steering Committee to develop the SotCR community wellbeing indicators and framework model

15.2

Work with partners to establish focus area specific data collection parameters

15.3

Author the inaugural State of the Community Report

Manager Corporate Services

Wellbeing indicators and framework finalised

Partnering budget

State of the Community Report complete

Activity 16 | Sister city relationships 16.1

To refine and develop our Manager Finance sister city relationships

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services

What we do

What standards we expect

Who does it?

Risk management

All corporate risks identified with mitigation strategies identified All disaster recovery plans updated

Manager Corporate Services

Performance management

Monthly report provided to the Executive Committee for all Council projects and performance measures Six monthly report provided to Council

Manager Corporate Services

Councillor support

90% Councillor satisfaction rating

Manager Corporate Services

Corporate planning

Delivery Plan review and Operational Plan complete by June 30 each year

Manager Corporate Services

Core IT systems availability

Business hours availability Better than 98%

Manager Information Services

IT network availability

Business hours availability Better than 98%

Manager Information Services

Helpdesk requests

Satisfactory response Measured by survey

Manager Information Services

Financial reporting and management accounting – statutory and management reporting, taxation, investments, grant acquittal and banking

In accordance with legislative, Council and management requirements

Manager Finance

Rates, water and debt collection – the issue of rate assessments and water accounts, and debt collection of outstanding rates, water and sundry debtor balances.

In accordance with legislative, Council and management requirements

Manager Finance

Creditors/debtors – payment of creditor invoices and issuing of sundry debtor invoices

In accordance with Council and management requirements

Manager Finance

Payroll – fortnightly pay of all Council employees and associated payroll deductions

In accordance with Award, Council and management requirements

Manager Finance

Mayor and Councillor support – provide support to the Mayor and Councillors for all civic related activities

To the satisfaction of the Mayor and Councillors

Manager Finance

Management of pogram area – provision of organisation wide Human Resources and Organisational Development support and advisory services

Provision of staff employment conditions, administration and management of employee records in accordance with the Local Government Award and all employment related legislation

Manager Human Resources

Work health and safety – provision of expertise, compliance auditing and advice

Ensure Council is meeting legislative requirements. Support the maintenance of an effective and compliant WHS Management System for Council

Manager Human Resources

Injury management –intensive case management of injured workers, identification and strategies to address wellness and causal factors of injuries and return to work programs

Active reduction of Council’s Workers Compensation premium costs. Workforce that is fit for duties

Manager Human Resources

Employee relations – Provision of high level advice relating to Local Government Award compliance and industrial issues relating to conditions of employment, grievances and disputes

Ensure Council is meeting legislative requirements. and is focussing on maintaining a productive employee relations climate

Manager Human Resources

Information services

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services

What we do

What standards we expect

Who does it?

Manager Human Resources Training & Talent Management – Coordination and scheduling of compliance training, traineeships/ apprenticeships and financial support for further education/professional development. (standards – promote a learning organisation and ensure that adequate succession planning is in place to contribute to the sustainability of the organisation into the future)

Manager Human Resources

Recruitment – coordination of administration to support job grading processes, advertising of vacancies, interviewing and selection for placement within the organisation structure. (standards – promote of Council as an employer of choice. Attract and recruit staff of a high calibre who embody the organisation’s values in the way they approach their work and their colleagues)

Manager Human Resources

Organisational development – cultural change programs, staff performance management and leadership development program initiatives. (Standards – develop a strong and positive organisation culture where staff performance and contribution to their team is closely with the organisation’s purpose) Implement Council’s Asset Management Strategy

Ongoing and as per deadlines in the Strategy – review annually in March

Manager Assets

Maintain data in Council’s AM software and GIS software

Ongoing and complete 30 May each year for financial statements

Manager Assets

Coordinate operation and maintenance of flood levee system

4 monthly audits completed No incidents of flooding due to malfunction or failure to close gates

Manager Assets

Liaise with emergency service organisations

KPI – survey “satisfactory” rating

Manager Assets

Support strategies from external organisations to raise flood awareness

KPI - positive participation

Manager Assets

Provide administrative support to Local Attendance at 4 meetings/annum Emergency Management Committee and Agendas issued, minutes taken Local Rescue Committee

Manager Assets

Attend Regional Emergency Management Committee meetings

Attendance at 3 meetings/year Reports lodged for each meeting as required

Executive Director Infrastructure Services and Manager Assets

Participate in the Northern Rivers Bushfire Management Committee

Attendance at all Bushfire Management Committee meetings Attendance at Zone Liaison Committee meetings

Manager Assets

Provide information to community during emergency events via SMS and Myroadinfo

KPI – as required

Manager Assets

Manage Crown Land in accordance with legislative requirements

Lodgement of annual report with Crown by 30 September Quarterly Reserve Trust meetings held Plans of Management in place

Manager Assets

Manage Leasing and Licensing of Council owned land and property

No expired tenancies

Manager Assets

Undertake sales and purchase of land and property as required

Sales/purchases completed as required

Manager Assets

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

our services

What we do

What standards we expect

Who does it?

Maintain authority land register

Manager Assets

Maintain authority lease register

No expired leases

Manager Assets

Establish and maintain Authority contracts register

No expired contracts

Manager Assets

Provide support to internal customers in procurement and contract management activities

Survey of internal customers with “satisfactory” rating achieved

Manager Assets

Maintain trades and services directory

Annual audit December to identify non-compliant contractors – zero discovered

Manager Assets

Maintain and review policy as required

Policies reviewed annually - June

Manager Assets

There is ithin tw agreemenm nity the com gouals about

IMAGINE LISMORE FOUR YEAR PLAN 2013-2017

For more information contact: Lismore City Council Corporate Centre 43 Oliver Avenue, Goonellabah NSW 2480 | PO Box 23A Lismore NSW 2480 Business hours: 8.30am to 4.30pm Phone: 1300 87 83 87 | Fax: 02 66 250 400 Email: council@lismore.nsw.gov.au | www.lismore.nsw.gov.au