Your Role

OUR PURPOSE

When our customers succeed, we succeed. Every role in our business supports our depot teams to deliver exceptional results for our trade customers;

We believe the best way to source and install a kitchen is to work with your local tradesperson, and we are clear that the purpose and future success of our business lies in serving the trade market to the highest standards.

Our relationship with our trade customers has three key principles, each supported by our entrepreneurial culture. They guide us on the ways we best serve our customers and therefore the skills needed to do so successfully.

These three principles are also the areas that underpin the design of all the learning pathways, as they help us to understand how we can all contribute to the success of our customers and the success of our business.

YOUR ROLE

7-10 Homeowner meetings per week

1/3rd of your time will be spent designing kitchens

Managing a lead bank of £400k

£12-15k per week in sales*

• Plan, design and sell inspirational kitchens using the Company’s range of products with the highest level of customer service. • Develop long term collaborative business relationships with customers from the building trade and their clients. • Utilise Howdens unique 'My Kitchen' service which offers the ability to create and view high quality image

*Full time equivalent

Watch this short video to see hear XXX talk about a day as a KSD: Add in the vid from the recruitment team.

YOUR ROLE

Role Summary & Purpose

To sell, plan and design the full range of Howdens Joinery products, using computer aided design (CAD). To keep in mind the safety and practicality, with the objective of achieving and exceeding depot and company sales and growth targets. Travel to the customer premises is integral to this role; as you will be expected to carry out an onsite survey. The post holder must have access to their own vehicle and also be able to meet the travel requirements according to the demands of the post.

Key Accountabilities & Responsibilities

Sales

• To provide the customer with enough choice, advice and aftersales to leave a lasting impression of the Depot • To achieve and exceed individual and Depot targets • To negotiate prices ensuring you are maintaining growth on your margin • Manage and maintain your own lead bank, keeping it updated and staying in contact with the customer • To provide potential and existing customers with the highest level of service • To assist with any other reasonable request in order to fulfil the requirements of the business and smooth operation of the depot

Design

• To plan and design inspirational kitchens using the Company’s range of products • You will be required to visit sites to measure and evaluate the customer’s needs • To effectively communicate with builders and the end user, amending plans as required • An essential part of this role is using your product knowledge confidently, to ensure that you deal with customer enquiries before, during and after sales • Ensure compliance with Health & Safety Regulations whilst in the depot and while on site visits

This is not intended to be an exhaustive list of responsibilities but outlines the main points of the role.