LMT June/July 2012

Page 1

8

Registration Bill Signed into Law in Minnesota

28

Digital Fabrication Equipment, Software and Materials

An Inside Look: 10 Home-Based Labs

An Exclusive LMT Report

See page 18

From top to bottom: Miriam Olsen, Dental Esthetics, Okemos, MI; Jeff Walker, London Bridge Dental Lab, Amity, OR; and Ted Shearer, CDT, TRS Dental Technologies, Pleasant Hill, CA.

The Future of the Small Laboratory: Grim or Great? 18%

48%

28%

4%

2%

Great

Good

Uncertain

Poor

Grim

The majority of respondents to LMT’s Small Lab Survey  are enthusiastic about the outlook for their own businesses, calling their future “good” or “great.” However, their prediction for the market segment as a whole isn’t quite so rosy. For the full story, turn to page 14

Aurident’s YX Noble Alloy: A Low Cost Alternative! Aurident’s YX is a noble, fine-grain, type IV crown and bridge gold alloy containing 2% gold, 40% palladium and 25.4% silver. YX is very cost effective compared to higher gold content alloys. Castings have an esthetically attractive soft yellow color. YX is easy to cast and work with, and extremely tarnish resistant. Its low specific gravity allows a greater number of units per ounce. Its high strength makes YX suitable for multi-unit bridges. YX is copper free, making it an excellent alloy choice for patients with allergy concerns. For details and testimonials from laboratory owners satisfied with YX, see page 51. Place an order by calling Aurident at 800-422-7373 or visit www.aurident.com. ADVERTISEMENT

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Lab Management Today

CONTENTS

JUNE/JULY 2012 www.LMTmag.com

3

LMT  Vol. 28, No. 9

strategies LEGISLATIVE UPDATE

8

business essentials 4 Publisher’s Page 6 LETTERS 10 NewsBriefs 47 Calendar 51 Today’s Products 53 Marketplace 54 ClassifiedS 57 Advertiser’s Index

Dental Laboratory Registration Bill Signed into Law in Minnesota Effective January 1, 2013, all laboratories in Minnesota must register with the Minnesota Board of Dentistry. Read about the requirements and fees associated with the new legislation.

EXCLUSIVE LMT REPORT

Future of the Small Laboratory: Grim or Great? 14 The In LMT’s exclusive report, we focus on laboratories with one to three people—

a group representing 50% of our industry. Over 400 lab owners and managers responded to LMT’s Small Lab Survey to share how they’re being affected by automation, the economy, price erosion and more, and what they think the future holds.

of Working from Home: Enhanced Quality of Life 18 Perk From financial benefits to more family time, home-based laboratory owners are singing the praises of not having a commute. Learn what makes these owners tick, and peek inside 10 home-based operations…you may be surprised by what you see.

OUR COMMUNITY

BRIDGE: Join LMT’s New Interactive, Online Network 26 The The latest buzz on The BRIDGE: man vs. machine, the spray opaque technique and more. Join the conversation with more than 7,000 of your peers who are already on The BRIDGE at www.LMTmag.com.

PRODUCT STRATEGIES

Fabrication Systems, Materials and Software 28 Digital Keeping up with the ever-changing world of digital technology is challenging. Luckily, LMT has done the homework for you and compiled 47 of the latest products.

MEETING NEWS

DAY WEST: The ‘Place to Be’ in Southern California 44 LAB LMT’s once regional show has become a must-attend event for laboratory owners, managers and technicians from over 30 states. See what happened during the two days of education at this year’s May event in Garden Grove, CA.

Explore the World of CAD/CAM on The BRIDGE at LMTmag.com Whether you’re just starting to explore a digital workflow or you already have your own equipment, you can view all things related to CAD/CAM—from articles to discussions to photos—in one place on The BRIDGE at LMTmag.com. Simply visit LMTmag.com/topics/2859

LAB TECHNOLOGY TODAY

Systematic Approach for Fabricating Precision-Pressed Dentures 46 AFabricate strong and accurate, precision-processed conventional and implant-retained dentures in a relatively short time using Ivoclar Vivadent’s IvoBase System.

EDUCATION CONNECTION

Education Opens Doors to Technician-Led Study Clubs 58 Spear This world-renowned group is now giving technicians and GPs the opportunity to establish and lead Spear Study Clubs in their area.

58 While Many Training Programs Struggle, KCC Sees Rise in Enrollment

Once in jeopardy of closing, Kirkwood Community College in Cedar Rapids, IA, is thriving and has even added an evening program to accommodate its waiting list of students.


4

publisher’s page LAB MANAGEMENT TODAY LMT Vol. 28, No. 9 Publisher

Judy Fishman

President judy@lmtmag.com EDITORIAL

Kelly Fessel Carr

Associate Publisher/Editor kelly@lmtmag.com

Kim Molinaro

Managing Editor kim@LMTmag.com

Maribeth Marsico

Senior Editor maribeth@lmtmag.com

Sherrie Eng

Production Editor sherrie@lmtmag.com

Becky Tyre

Administrative/Editorial Assistant becky@lmtmag.com LMTMAG.COM

Lauren Meehan

Online Media Strategist lauren@lmtmag.com SALES & EVENTS

Laurie Freddino

Associate Publisher/Sales & Events laurie@lmtmag.com

Jessica Fila

Sales & Events Manager jessica@lmtmag.com

Jenny Abbott-Cole

Sales & Events Coordinator jenny@lmtmag.com

Kate Conetta

Advertisting Production Coordinator kate@lmtmag.com LAYOUT & DESIGN

Tarol Samuelson

Creative Director tarol@lmtmag.com Corporate Office

Meg Snyder

Database Manager meg@lmtmag.com

Sherry Jay

Office Manager sherry@lmtmag.com LMT Communications, Inc. 84 South Main Street Newtown, CT 06470-2356 203-459-2888; Fax 203-459-2889 www.lmtmag.com info@LMTmag.com

LMTmag.com | june/july 2012

LMT (ISSN 1058-7845) is published monthly except bi-monthly in June/July and November/December by LMT Communications, Inc., 84 South Main Street, Newtown, Connecticut, 06470-2356. Periodicals postage paid at Newtown, CT and additional mailing offices. Phone: 203-4592888. Copyright 2012 by LMT Communications, Inc. All rights reserved. LMT is not responsible for any claims made by advertisers in the magazine. LMT is sent without cost to U.S. dental laboratory owners, managers, technicians, instructors, dental supply dealers, and dentists who have laboratories in-house. The cost to Canadian technicians is $35 U.S. for a one-year subscription and $60 U.S. for two years. Paid subscriptions are accepted from those not meeting free circulation requirements, for $17 annually in the U.S.; $35 in Canada. Foreign subscription rate: $60. Single copies: $5 each. POSTMASTER: Send address changes to: LMT, 84 South Main Street Newtown, CT 06470-2356

Who Says You Can’t Do It All?

H

ow about a round of applause for one- to a rapid-fire discussion about CAD/CAM restorations three-person laboratory owners? With versus those made by a pair of human hands. To date, almost another decade to go before many it’s the longest conversation thread on the site. (To of these operators feel “the calling” to join the discussion or simply enjoy the lively read, retire, they are still very much engaged in the here go to LMTmag.com/danorourke!) Between The BRIDGE and this Small Lab Surand now and are clearly living the well-disciplined, vey, it’s clear that those who are well-balanced life. Bravo. fully engaged in this industry are The results of LMT’s comprehensive Small Lab Survey give engaged because they are doing us the opportunity to celebrate what they really love, whether it’s some of the reasons you are all so working at the bench, on a comdeeply engaged in this field in the puter, on a phone, at a location first place, highest among them: outside or inside their homes. As a shared passion for replicating a small lab owner, each of you is natural dentition. honoring your preferences, findWhen the first huge batch of ing balance, beholden to none and completed surveys came through— thriving. both online and via the mail—the How cool is that! editorial department eagerly dove right in to get an early read on how you are faring and what you are thinking. We believe this report will help dispel any misconceptions about very small and/or homebased laboratories as a group. On page 16 you will see how P.S. Your participation in surperception is one’s reality and How about a round of veys such as this one is priceless; that’s what makes the world go it helps us help you keep your applause for one- to ’round. See, for example, how one finger on the pulse of your comlaboratory owner feels that “artmunity. It enables us to point out three-person laboratory istry is no longer valued,” while strategic directions that may help owners? With almost another notes, “the demand for align you with the best plan for my artwork is high . . .” your market niche. Thanks for conanother decade to Our pairing of this survey with sistently working with us so that the latest CAD/CAM product and our reports back to you can be so go before many of technology news is no coincidence. comprehensive. these operators feel While everyone understands that By the way, though we don’t most laboratory owners came into like to bombard you with too many “the calling” to retire, survey requests in one period of this field for the love of the craft, they are still very we also recognize that the tools and time, please excuse the bombardequipment used to create restorament this one time as we gear up much engaged in the tions have changed so dramatically for our biennial Wage and Fee that it’s become hard for some to Reports. By now, you’ve hopefully here and now and still call it “craftsmanship.” completed and returned our Wage are clearly living the To that end, Dan O’Rourke, Survey—our report is scheduled owner of O’Rourke Dental Studio, for our September issue. The Fee well-disciplined, wella small, high-end laboratory in Survey will arrive shortly and we Bristol, NH, recently suggested a are, again, hoping you will come balanced life. Bravo. Man versus Machine challenge on through with your valued and The BRIDGE. Bridgsters enjoyed much appreciated participation.


LAB MANAGEMENT TODAY

PUBLISHER’S PAGE

5

LMTmag.com | june/july 2012


6

LAB MANAGEMENT TODAY

Letters to the Editor Labor—Not Material Costs— is Key Factor Driving Selling Price of Chinese Crowns Dear LMT: I’d like to comment on the April and May Letters to the Editor regarding material usage and disclosure documentation for restorations being produced by offshore laboratories and specifically those in China. As the general manager of ProLab Solutions, Inc., which out-

sources work to China, I am very supportive of full disclosure as it relates to offshore restorations and would like to provide a counter viewpoint to those who have concerns about the materials being used in China: Major—but not all—outsourcing labs in China are FDA registered and use only FDAapproved or CE-marked materials.

• These FDA-compliant labs

provide full disclosure of the materials and lot numbers used in each case by including a document that indicates material composition and Identalloy and Identceram stickers when they’re available for the product. In addition to the specific case documentation, some of these laboratories provide customers with monthly material lists of all its FDA-approved or CEmarked products with lot numbers. This further ensures traceability, proper documentation and satisfies DAMAS and ISO requirements. cmyk Within the last year, the FDA has started taking a much pms more proactive role in monitoring imports and conducting audits of black Chinese laboratories to ensure compliance with its regulations. This is an ongoing process and ultimately, Chinese labs that do not meet the overall FDA standards and guidelines will not have their cases cleared by U.S. Customs as they enter the U.S. Due to the lack of new technicians entering the dental laboratory profession, the number of U.S. technicians is now approximately 37,600, down from 47,000 a decade ago, according to the Bureau of Labor statistics. It’s inevitable that U.S. labs need to incorporate some type of outsourcing model (either to other U.S. labs or outside the country) as well as CAD/CAM into their businesses to ensure competitiveness and meet demand for their services. Materials are a relatively small part of the total cost of a crown produced in China and therefore a small contributor to the final price to the lab or dentist. The key factor driving Chinese costs and their eventual selling prices is labor. In an effort to stimulate the economy, the Chinese government is requiring employers to increase wages 5% each year for

Affordable in-lab

CAD/CAM

LMTmag.com | june/july 2012

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the next five years. This means the cost advantage for U.S. labs to send work to China may decrease. However, as a reaction to the rising labor costs, Chinese labs will be embracing CAD/CAM technology to offset costs. This trend will increase even more once digital impressions become more commonplace because it’s so cost-effective to send .stl files electronically. At that point, outsourcing may once again become more advantageous for U.S. labs from a cost perspective. Outsourcing is a business model and the decision to incorporate it into a laboratory’s operations is a business decision based upon the lab’s needs and prevailing global manufacturing dynamics. We live in a global marketplace. When we sneeze, Europe gets a cold. The business climates are interdependent and require us to think differently to survive the storm until the weather changes. My point is that all laboratories should know and understand the facts and potential benefits and then make a choice as to whether outsourcing is right for them. ~ Claus Dampmann General Manager ProLab Solutions, Inc. Manchester, PA Editor’s Note: For more discussion on this topic and to share your thoughts, log onto The BRIDGE at www.LMTmag.com, click “Discussions” on The BRIDGE drop-down menu, and click on “Legislative Issues.” You’ll also see other Letters to the Editor: “Is Dentistry Afraid of Transparency?” (April 2012) by Terry Fohey, CDT, and “Laboratory Registration is Not the Answer” (May 2012) by Larry Borman.


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LMTmag.com | june/july 2012

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LEGISLATIVE UPDATE

8

Minnesota Governor Mark Dayton (seated) signs the Minnesota Dental Laboratory Registration Bill into law. Looking on are (from l. to r.): Sheryle Hazard, CAE, MDLA Executive Director; Todd Mayclin, CDT, MDLA Vice President; John Maguire, Maguire Refining, MDLA Boardmember; Gary Iocco, MDLA President; and Senator John Sterling Howe.

Dental Laboratory Registration Bill Signed into Law in Minnesota After four years, 17 amend-

ments, countless committee debates, and initial resistance from the state dental association and board of dentistry, bill SF288—

LaNg DeNtaL’S bOUNCe teSt—See The reSULTS!

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the COMpetItION

With Novus, also achieve optimum long term results including liner bond to the denture, resistance to staining or fouling and retained resiliency. As the illustration shows...Novus provides cushion without rebound...that means greater patient comfort...and a more satisfied patient from the very first liner.

LMTmag.com | february 2010

70% Less Rebound!

So whether it is a new denture, or a relined denture, prescribe NovuS to your laboratory on your removable prosthetics. Your patients will appreciate your concern for their comfort and function.

For more product Information: www.langdental.com

NOVUS™ : Definitive Resilient Denture Liner is manufactured by Lang Dental Mfg. Co., Inc. 175 Messner Drive Wheeling, IL 60090 USA (847) 215-6622 Fax (847) 215-6678 Toll free in U.S. & Canada 800-222-LANG (5264) Fax: 866-278-8510 www.langdental.com

requiring dental laboratories to register and disclose material content and country of origin— was signed into law by Minnesota Governor Mark Dayton in May. Effective January 1, 2013, all laboratories in Minnesota must register with the Minnesota Board of Dentistry; the initial registration fee is $50 for the first two years and $25 for every subsequent two years. In addition, the law requires all

“We don’t want to put any laboratories out of business...but we want a level playing field. It’s all about transparency and safety.” ~ Gary Iocco MDLA President laboratories in the state to provide the following information to the dentist to be stored in the patient’s record (Minnesota dentists using an out-of-state lab must obtain the same information from that lab): 1. Material content of the restoration and confirmation that FDAcompliant materials were used. 2. The country of origin where the restoration—in whole or in part—was fabricated, including the laboratory name and address. Since material content and country of origin will be a permanent part of the patient’s record, the dentist is required to share the information if the patient asks. The law does not include a few provisions that were part of the original bill: the requirement for every technician to have eight hours of continuing education every two years and for every laboratory to have a CDT on staff or be DAMAS- or ISO-certified. “I think the law is going to be very good for our profession,” says Gary Iocco, President of the Midwest Dental Laboratory Association (MDLA), who worked tirelessly for its passing. “We don’t want to put any laboratories out of business or even dictate that lab work can’t go offshore, but we want a level playing field. It’s all about transparency and safety.”


Lab Management Today

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LABORATORY SHOWCASE

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LAB MANAGEMENT TODAY

Argen Corp. Launches Wellness Program with 5K Walk The Latest Industry News from Labs, Manufacturers and Suppliers

Vident Holds Fixed Implant Dentures Program Dennis Purinton, CDT, Vident Advocate and Owner of Purinton Dental Lab, and Joe Perillo, CDT, Nobel Procera Specialist with Nobel Biocare, recently presented a two-day Fixed Implant Denture workshop at Vident’s Brea, CA facility. The program addressed crossdepartment communication, the fusion between implants and dentures, and precision attachment selection for alternate overdenture bar designs. Pictured are (standing, from l. to r.): Mark Preston, Haupt Dental Lab; Bill Selvig, Integrity Dental Technology; Steven Lee, A & M Dental Lab; Steve Killian, Killian Dental Ceramics; Allen Grigorian, Sajid Jivraj, DDS; Nadar Daii, Spectrum Dental Labs; Rudy Van Solinge, Van Solinge Dental Lab; Mike Sverdlov, Southland Dental Lab; and Ryan Haupt, Haupt Dental Lab. Sitting (from l. to r.) are: Instructors Dennis Purinton, CDT and Joe Perillo, CDT; and Tim Trapp, Nobel Biocare.

Thirty-nine employees from The Argen Corp. competed in The La Jolla Shores 5K event in La Jolla, CA on April 29th. Team members from all departments ran or walked the 3.1-mile course and five won medals in their respective age groups. To prepare for the event, Argen organized training walks three days a week at various times to encourage participation. The employees’ participation in the 5K—as well as in chair yoga sessions, ZumbaTM classes and personal health assessments—is part of the company’s new Well-

ness Program recently created by Anton Woolf, CEO. “I chose to invest resources in a wellness program at Argen because I personally believe all individuals can achieve a happier, more positive and fulfilling life with improved overall health and wellness,” says Woolf. “This begins with education and awareness. I hope to create a culture within Argen that inspires individuals to invest in their personal health, and that this not only inspires the Argen family, but the entire dental industry.”

The Argen crew at the La Jolla Shores 5K event.

We Now Offer Argen® Nickel-Free Noble Crowns for Under $50*

Other Offshore Labs Don’t Compare

Zahn, GC America Hold Clinical Applications Course In April, the Zahn Education Center in Wallingford, CT, hosted Clinical Applications with GC America’s Gradia and Gradia GUM. Instructor Masayuki Hoshi, RDT, demonstrated the versatility and efficiency of GC’s Gradia Indirect and Gradia Gum systems. Attendees included: Karen Neag, Resin Art; Andrew Kwan, Andrew Kwan Dental Lab; Richard Pelullo, Ideal Dental Lab; John Finn, Chris Noga, Kim Bonin and Todd Mercier, Murray Kaizer Dental Lab; and Denise North, Technical Services, Zahn Dental.

LMTmag.com | june/july 2012

Ivoclar Vivadent Course Focuses on CEREC inLab

Experience the Difference

We Make Outsourcing Easy

www.dentalle.com • info@dentalle.com 1-888-423-8212 * Pricing is based on monthly volume

The Ivoclar Vivadent education team hosted a comprehensive CEREC inLab training course at its International Center for Dental Education facility in Amherst, NY, in February. The threeday course covered all basic aspects of the inLab system and focused on designing and milling restorations using IPS Empress and IPS e.max. Pictured are (from l. to r.): Gary Osborn, CDT, Ivoclar Vivadent; Indira Darling, RDT; Al Loberg; Barbara Israel; and Bill Barton, CDT, Ivoclar Vivadent.


LAB MANAGEMENT TODAY

NEWSBRIEFS

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GPS Attachment Pat. Pend.

Leading the Way GPS® with Internal Connection

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1

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New Internal Cap Attachment with Added Advantages External Retention

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Black Processing Cap made from high melting point plastic Abutment inserted with standard insertion tools for each system

Internal cavity of abutment allows for increased vertical resiliency with occlusal loading Titanium & nylon cap rotate together eliminating cavity for plaque and debris present with Zest’s LOCATOR Attachment

Straight Abutment with Cap Attachment, Transfer, Spacer & Comfort Cap: $100

Zimmer: $166; Straumann: $195 Nobel Biocare: $149; Zest Anchors Co: $156

GPS® Internal

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Only GPS offers 15° & 30° Angled Abutments with LOCATOR®-compatible platforms Rated “Excellent” for “Tolerance of Non-Parallelism” in an Independent Report - Gordon J. Christensen CLINICIANS REPORT, November 2011 15° relative divergence

15° Labially inclined

GoDirect® implants 60° relative divergence

GPS angled abutments accommodate the greatest degree of relative divergence available on the market Straight and angled GPS abutments are available for: NobelReplace, NobelActive, Straumann Tissue Level, Zimmer’s Screw-Vent, BioHorizons®, MIS & Blue Sky Bio. GoDirect® 1-piece implants with LOCATOR®-compatible platform. $150 includes transfer and comfort cap. Internal threads allow for attachment of multi-unit abutment to convert treatment to fixed prosthesis. Watch “All-over-4” 3D Graphic Video GPS angled abutments combined with GoDirect implants provide an economical solution for treating edentulous jaws.

www.implantdirect.com | 888-649-6425 1Data on file regarding GPS Internal and Zest Anchor’s LOCATOR attachment with dual retention.

LOCATOR® is a registered trademark of Zest Anchors Company. The GoDirect® and GPS® Systems are neither authorized, endorsed, nor sponsored by Zest Anchors Company. Price comparisons based upon US list prices as of February 2012. All trademarks are the property of their respective companies.

LMTmag.com | june/july 2012

30° Distally inclined

15° relative divergence


12

Newsbriefs LAB MANAGEMENT TODAY

Roland DG Celebrates 30th Anniversary with Week-Long Event in Japan Although Roland DG, manufacturer of the DWX-50 Milling Machine, is a new player in the dental industry, the company has just celebrated 30 years of developing and manufacturing innovative and precise 2D and 3D output devices. The company’s technology—which finds its roots in the music industry since founder Ikutaro Kakehashi developed its very first output device for music synthesizers—now has applications ranging from medical device manufacturing to digital printing, custom apparel, personalization, jewelry wax model making, and both product and package prototyping. To celebrate its 30th anniversary, Roland held a week-long event for employees, customers and colleagues at its headquarters in Hamamatsu, Japan. The agenda included a tour of the Roland D-Shop Digital Yatai state-ofthe-art production facility, which

follows a cell-based production model in which each product is assembled by a single employee aided by detailed computerized instruction. This process has won numerous awards for its precise quality control measures. During the event, the company also announced the grand prize winner of its first-ever international contest, which invited customers to enter their most creative projects produced with Roland technology. The winner was an elaborate scale model of a tunneling machine produced on a Roland MDX-540 benchtop 3D milling machine. To see the more than 1,100 entries— including a few from the dental industry—from across 16 international regions, visit www.roland creativeawards.com. Guests were also treated to two city tours—traveling by bullet train at more than 200mph to Kyoto and Tokyo—and other activi-

ties including an organ concert at Roland’s Hamana Lake music facility, a presentation from Japanese calligrapher Maayo Sho, and a performance by percussionists

The Roland Creative Center gallery is located in the lobby of the company’s Irvine, CA headquarters. The gallery displays the work of hundreds of Roland customers, showcasing the many applications of its technology.

For the Roland Creative Awards Competition, Sumner Dental Lab, Clarks Summit, PA, submitted photos of two bridges milled on the Roland DWX-50 mill: one substructure milled in zirconia and another (shown here) milled in wax and cast in metal.

Co-Founders Relaunch ImplantDepot.com ImplantDepot.com has been redesigned with a new e-commerce platform offering better navigation, product focus, improved

response times and enhanced customer support. In addition, the website features new product offerings and bundled deals added on a regular basis.

from world-renowned KOH. For more information on Roland products, including the DWX-50 dental mill, visit www. rolanddga.com.

Town & Country Celebrates 50th Anniversary

More details on page 52

LMTmag.com | june/july 2012

DenMat Relocates

MC Articulator System

The only one of its kind since 2003 • DETACHABLE: No glue needed; click

in to attach, click out for unobstructed surveying and easy CAD/CAM scanning

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DenMat Holdings, LLC is relocating its operations to Lompoc, CA and will be moving its more than 350 employees to the new facility over the next six months. The move allows the company to consolidate operations under one roof and provides room for expansion. The new address is 1017 West Central Ave., Lompoc, CA, 93436 and the toll-free number remains 800-433-6628.

Established in 1962, Town & Country Dental Studios has reached a milestone of 50 years in business. Barry Lampert, CDT, opened the state-of-the-art laboratory in Freeport, NY, and along with his sons and an experienced staff of CDTs, MDTs and a retired DDS, serve clients in the Northeast and across the entire country. Throughout the years, Town & Country has embraced advances in technology—from testing and introducing base metals to the market to developing its Simpl™ Implant Restorative Protocol. This

simple, customized system for restoring implants is the lab’s bestselling product and has enabled Town & Country to become one of the top providers of Atlantis™ CAD/CAM abutments. “We are truly a family business. In addition to my family, we are most proud of the many people who have been with our company for 10, 20 and 30 or more years. We have brothers, sisters, cousins, and even two mothers with their sons and daughter. They are the real success story,” says Steven Lampert, Lab Manager.


LAB MANAGEMENT TODAY

Biomet 3i Offers 3Shape Scanners for BellaTek™ Restorations Biomet 3i now offers 3Shape scanners, software and scan caps to create BellaTek copings, frameworks and patient-specific solutions with simple workflows that increase productivity. 3Shape scanners and software purchased from Biomet 3i are compatible with Biomet 3i manufacturing services and offer an open scanning system with the option to create BellaTek copings and frameworks, as well as customer support from Biomet 3i for as long as you own the scanner. The Biomet 3i scan caps capture essential design information and allow you to centrally mill BellaTek Abutments from a scan. For more information, call 561-776-6700 or visit www.biomet3i.com.

NEWSBRIEFS

13

Argen Hosts 2012 International Sales Conference

In March, over 60 industry professionals attended The Argen Corp.’s 2012 international sales conference at its headquarters in San Diego. Argen sales representatives traveled from Germany, Canada, England, Scotland, China and across the U.S. to attend the four-day event which included a tour of Argen’s updated manufacturing facility and its research and development department, refining facility and the new Argen Digital Center.

Great Lakes Offers New Digital Model Services Great Lakes Orthodontics now offers highly accurate digital and printed model services for treatment planning, case presentation, model archiving and appliance fabrication. Digital models can be created from intraoral scans, or Great Lakes can generate scanned files from the doctor’s models, impressions and bites. Great Lakes can also print high-precision study or work models from .stl files. Call 800-828-7626 or visit www.greatlakesortho.com.

ADDE Publishes 2012 European Dental Market Survey Results LMTmag.com | june/july 2012

The 2012 European Dental Market Survey—conducted by the Association of Dental Dealers of Europe (ADDE) and covering 14 countries—found that the number of laboratories decreased 1.1% between 2007-2011 and the number of technicians decreased by 0.9%. The number of active dentists increased .8% and dental hygienists grew by 1.14%. Also, the sales of consumables increased by .9% and technical services by 1.02%; equipment sales decreased by 2.2%. Contact the ADDE at +41 31 952 78 92, info@ adde.info or www.adde.info.


14

Exclusive Survey Results

LAB MANAGEMENT TODAY

The Future of the Small Laboratory: Grim or Great? KELLY FESSEL CARR / EDITOR

Small laboratories—those with one to three people—are the backbone of our industry, representing more than 50% of the U.S. market. LMT’s Small Lab Survey offers an overview of who they are, how they work and their outlook for the future of their own businesses as well as their market segment as a whole.

F

or years, we’ve been hearing about the decline in the number of small labs and yet, to date, LMT’s circulation data shows little attrition; the percentage of one- to three-person laboratories has remained relatively consistent during our 28-year history. However, more than 60% of the respondents to LMT’s Small Lab Survey are over 55 years old. While a number of them comment they will “die at the bench,” more than half plan to retire within the next 10 years; in other words, there will be a substantial shift in demographics in the near future. (For survey demographics, see page 16.) When you ask small laboratory operators about the future of their own businesses, 66% are enthusiastic, calling it “good” or “great.” But when it comes to the fate of small laboratories as a whole, it’s another story: only 34% believe the outlook for their market segment is “good” or “great. Another 44% say they are uncertain about

the long-term prospects for the small laboratory. That uncertainty isn’t surprising given the economic situation of the past few years and the growth of offshore outsourcing. Both have taken their toll, leaving many feeling the pinch of price erosion. Some respondents noted that price cutting among laboratories and pricing pressure from dentist-clients are at an all-time high, constricting the fees they can charge and their ability to maintain a viable profit margin. Many small laboratories have a small but long-established client base; on average, they service nine clients on a regular basis. Although happy for the customer loyalty, they’re facing the added pressure of having an aging base of clients, many of whom are also nearing retirement age. While all size laboratories face these market conditions to some extent, they leave the smaller operations particularly vulnerable.

LMTmag.com | june/july 2012

Respondents’ Outlook for the Future of Their Own Laboratories

Going Digital: Do or Don’t

Another enormous challenge for small laboratories is competing in the increasingly digital world. Some owners feel the technology is too expensive or they’re too old to get involved and predict the small laboratory will go the “way of the dinosaur,” squeezed out of business by larger laboratories that can more easily afford the capital investment and have larger marketing budgets. Others have made a conscious decision to not go digital, saying the restorations don’t measure up to hand-crafted work. Survey participants who have incorporated digital technology either via outsourcing or by purchasing equipment—14% have a scanner, 6% have a milling unit— are among the most optimistic about their future. They credit CAD/CAM and rapid prototyping technology with improving their efficiency, saving time, enabling them to meet client demand for zirconia restorations and boosting their profit margins. For many, it has also reinvigorated

Respondents’ Outlook for the Future of the Small Lab Market Segment

18%

48%

28%

4%

2%

5%

29%

44%

12%

10%

Great

Good

Uncertain

Poor

Grim

Great

Good

Uncertain

Poor

Grim

Our Small Laboratory Survey participants are significantly more optimistic about the future of their own businesses than they are about the future of small laboratories as a whole.

SOURCE: LMT Research Dept. ©2012

their interest in their work. “I was starting to think about retirement but now I don’t want to anymore. The digital world is a wonderful place—I’m loving it! We’re set and ready for the changes in our industry,” says Doug Horton, CDT, President, Precision Dental Arts, Inc., Tigard, OR. He purchased a scanner and milling unit six years ago after analyzing his outsourcing costs and realizing it was financially advantageous to buy equipment rather than continue to send the work to another lab. Today, 85% of his work is fabricated using digital technology. Also upbeat are the removable laboratory owners who are feeling good about their specialty, thankful their services and talents are in demand. “The denture field has a bright future since it’s hard to outsource to another state, let alone to another country, due to the number of visits needed before the final product is delivered; plus, there are fewer skilled denture technicians,” says the owner of a removable laboratory in the Pacific region.

Strategies to Compete Establishing a level of trust and building strong relationships based on teamwork and mutual respect are what many small laboratory owners feel give them an advantage over their larger competitors and offshore laboratories. With 80% of our respondents’ clients within a 50-mile radius of their laboratories, they’re making the most of their proximity and touting “local” as their strength. Many say this personalized service is key to their success. By focusing on one-on-one contact, chairside assistance, after-hours availability, being a resource to their clients and offering a consistent, quality product, they’re holding their own in the rapidly changing marketplace. Those small lab owners who have carved out a technical niche— whether it be boutique-level quality,


Focus On: The Small Laboratory orthodontia or highly esthetic anterior crowns—also feel they have a leg up on their larger competitors who may offer more comprehensive services. “A wise man told me years ago that if you’re the best at what you do, you will always have work,” says William Fenell, Owner, Shore Center Dental Lab, a removable lab in South Euclid, OH. By focusing on these strengths, the more optimistic respondents say there will always be a need for the services of a small laboratory

and therefore the entrepreneurial spirit is still alive and well in this segment of the market. “The future looks bright since there are always options that allow us to grow and expand. Each year I set particular objectives and if I accomplish them, great; if not, I reevaluate and make adjustments,” says Vernice Griffin, CDT, CEO and Owner, Griffin Dental Laboratories, Louisville, KY. “You’re only limited by your imagination and the goals you set for yourself.”

How Small Lab Owners Connect with Their Peers 16% Are members

of a study club

17% Join

59%

Socialize informally

internet forums such as The BRIDGE at LMTmag.com

15

By the Numbers:

One- to Three-Person Laboratories ge The avera is small lab

Half 4 9 5 et q s uare fe 61%

of small laboratories are home-based and, of that percentage,

77%

are actually in the home and the remaining in a separate building on the owner’s home property. (See related coverage on page 18.)

our survey participants have no exit plan; for those who do, the most popular exit tactic is to sell their equipment and close their doors. Others hope to merge with another laboratory or sell to a family member, staff member or another laboratory.

Small lab ow work an ners

average of 45 ho urs per week ove r five day s.

65%

b owners of small la perty pro own the the lab is on which located.

25%

Are members of a dental laboratory association

64% of Small Lab Owners Outsource Work Here’s Where They Send It

2%

Offshore laboratory

manufacturer

14%

of our ts have a responden % have a scanner; 6 it. milling un

manufacturer

50%

Local laboratory

Only 7%

of our survey respondents are full service compared to 25% of all sizes of labs. It’s no surprise that the majority of small labs outsource at least some of their work to augment their services. The most popular subcontracted units are zirconia understructures and cast metal frameworks. They

41% Non-local U.S. laboratory

subcontract an average of 14% of their workload, most

often to a local laboratory.

46%

of small lab owners work with family members. Of those family members, 68% handle bookkeeping and administrative responsibilities; 67% are responsible for pick up and delivery; and 40% work at the bench.

The vast majority of our respondents pride themselves on producing “above average” or “boutique-level” quality.

Almost 40%

say their prices are higher than other labs in their area. (LMT will report on fees charged by small labs vs. their larger counterparts in our Fee Survey in the October issue.) SOURCE: LMT Research Dept. ©2012

LMTmag.com | june/july 2012

21% U.S.

.5% Overseas

Only half

of our respondents market their services, and in-office visits is by far the most prevalent strategy for expanding their businesses.

54% Attend trade shows


16

LAB MANAGEMENT TODAY

Survey Respondents Sound Off:

The Future Looks...

...Great

My business has stayed strong through this terrible economy. If I made it through this, I can make it through anything. My cosmetic workload dropped off a bit during the past couple of years, but has really picked back up as of late. My future looks incredibly solid. As the masses move toward CAD technology, I move in the completely opposite direction. I educate my clients on the shortcomings of this new technology and they’re grateful for the insight. I work with dentists who appreciate what I can do for them, they trust my expertise and we love working as a team. The outlook is great. My philosophy has always been keep doing what I am doing. There is a huge demand for removable technicians due to the demand for dentures, partials, etc. I currently have a full workload most of the time; occasionally, a little more than I would prefer. I have been working with my clients for an average of 20 years and we have a good working relationship. I was feeling some pressure to invest in a CAD/CAM system but for the amount of requests I’m getting for those types of restorations, outsourcing is working well for me. I only fabricate dentures. The clients love my work. I see a solid future and possible growth.

The demand for my artwork is high and I have been approached to lecture and produce instructional DVDs to be marketed to schools and private practices. There will be more work as more technicians are retiring. Great. I get clients on referrals and I’ve been doing well. I don’t want to get too busy so things are perfect for me right now. The digital laboratory’s future is going to be a successful one. We’ve been scanning for almost five years and we’re installing a Roland 5-axis milling machine. Our next step in the digital market will be to incorporate digital printing for models and possibly install a second design station. We’ve taken these last slower years and invested time and money in technology to be prepared for the future. We’re poised for growth. Although I’m “old school” and retiring soon, I think the future for dental technology is bright, marvelous and amazing. Our industry will remain interesting and challenging. I’m busier than I’ve ever been. I have young doctors and their practices are growing, thus I’m swamped. My business has grown tremendously in the past three years, and I don’t see a slowdown soon. I am considering hiring more technicians.

LMTmag.com | june/july 2012

Survey Demographics LMT received 402 Small Lab Surveys—an 8% response rate— from an accurate demographic cross-section of the industry. Region: New England (ME, NH, VT, MA, RI, CT).................................................... 7% Middle Atlantic (NY, NJ, PA)...................................................................... 10% East North Central (OH, IN, IL, MI, WI)................................................... 17% West North Central (MN, IA, MO, ND, SD, NE, KS)................................ 7% South Atlantic (DE, MD, DC, VA, WV, NC, SC, GA, FL)....................... 14% East South Central (KY, TN, AL, MS)...........................................................5% West South Central (AR, LA, OK, TX).........................................................6% Mountain (MT, ID, WY, CO, NM, AZ, UT, NV)........................................ 12% Pacific (AK, WA, OR, CA, HI).......................................................................22%

…Grim Outsourcing to China is taking market share. CAD/CAM technology and implant companies are taking profits away from labs. Digital dentistry will eventually kill much of the posterior work. Chairside milling machines will continue to take more work away from labs. Rising costs of materials and equipment, expensive technology and sky-rocketing precious metals are all killing profits. Bleak; my volume is 50% down so far this year. It’s getting harder and harder to compete with the large laboratories because dentists are shopping for “cheap” more than I have ever seen in 42 years. Digital technology is going to price the small lab out of business. The machinery needed to keep up is too expensive and outsourcing costs make your profit margin too low to survive. In recent weeks, I’ve learned about two different CAD companies telling my doctors they will soon be able to bypass “those expensive technicians” and just deal directly with their companies. Many CAD/CAM companies don’t seem to be a good match for small labs because of the high costs and learning curve. Large laboratories have a huge advantage here. Not doing very well; may be forced to retire.

Laboratory Type: C&B........................................... 64% Denture/Partial..................... 24% Full Service................................ 7% Orthodontic ............................. 5% Number of Employees: Solo operations: ...................42% 1 employee: ...........................34% 2 employees: .........................24% Respondent has been in the Profession: 3-5 years ................................... 1% 6-9 years .................................... 1% 10-20 years ............................... 7% 21-30 years ............................ 22% Over 30 years ....................... 69%

Not too good! Artistry is no longer valued! It seems that larger laboratories are surviving while small labs are price cutting and having difficulty maintaining a decent profit margin. Offshore labs are destroying our business. In my opinion, these labs should be taxed to compete with the local labs. I can’t afford scanners and expensive equipment. I’m sure most other small laboratories would agree we’re going to end up with very few large labs and the small to medium labs will be gone—yes, even the high-quality ones. Because entry-level wages are so low, I don’t think young men and women will be interested in this field in the future. Competition in NY is fierce; it’s 95% price driven. When I go into a new dental office to introduce myself, the first question the doctor asks is, “How much?” Small labs will go the way of the dinosaur. Increased regulations/compliance costs coupled with cheap offshore work that flows into this country unregulated will choke them out. Dentistry is getting more expensive. The supplies are costing more. Labs cannot increase their fees, yet the doctors are charging more to the patients and complain about lab fees.

Lab has been in Business: 1-2 years..................................... 3% 3-5 years..................................... 7% 6-9 years..................................... 8% 10-20 years............................. 19% 21-30 years............................. 27% Over 30 years......................... 36% Lab Owner’s Age: 26-30 .......................................... 1% 31-35 ........................................... 3% 36-40 .......................................... 3% 41-45 ........................................... 4% 46-50 ....................................... 13% 51-55 ........................................ 15% 56-60 ........................................21% 61-65 ........................................ 20% 66-70 ....................................... 10% Over 70.................................... 10%


Focus On: The Small Laboratory

17

the maChIne

RolAnd

dWX-50

the DISC

CAP FZ

the reSult

BEAUTY Finished with

GC

Lustre Pastes

877-977-7889

www.cap-us.com

LMTmag.com | june/july 2012

the Company


18

Exclusive Survey Results

LAB MANAGEMENT TODAY

Perk of Working from Home: Enhanced Quality of Life

“V

LMTmag.com | june/july 2012

ery satisfied” is how three-quarters of home-based lab owners feel about their decision to work from home, according to LMT’s Small Lab Survey. The financial benefits include lower overhead, no commuting costs and tax advantages. But more importantly for many respondents is the enhanced quality of life: more family time, flexible hours, more relaxed atmosphere and the ability to balance work/home demands more easily. “I have been a working mother who was always home when my kids were home. We have a closeknit family and I think working at home has allowed me to have a career and a family and balance them—something that is difficult for many women to do. It’s really nice to be able to start the burnout and do a casting as soon as I get up, or run downstairs to press something in the evening to get started on my work for the next day. I also get to start dinner for my family and get my work done at the same time,” says Susan Krivichi, Dental Harmony, Ltd., Menomonee Falls, WI. In fact, 58% of our respondents who now operate their labs from home were previously located outside the house. In addition to the convenience and economics, many moved home to downsize

Sixty-one percent of one- to three-person labs are home-based. Of that percentage, 77% of the labs are actually in the home; the rest are in a separate building on the owner’s home property. and focus on what they love best— working at the bench—rather than managing employees. One of the misconceptions about home-based labs is that the owners never stop working. On the contrary, nearly half of these home-based lab owners say they work fewer hours because their lab is located in the house. In fact, they work about six hours less per week than their non-home-based counterparts; 74% of our homebased respondents prefer to maintain a flexible schedule rather than work set hours.

Work/Home Separation The key to separating work from home life is discipline, learning to multi-task effectively and keeping the workload in check. “I keep my head down and do what needs to be done when it suits me. I look at it like I am living with a conveyer belt (time) that never stops. I can step up to the belt and process the work any time of day or night that

I choose but the work must ship on the day I originally designated— no exceptions and no excuses. It works for me. I am pretty much able to come and go as I wish,” says Rudy Ziegler, Ziegler Dental Laboratory, Oakland, OR. Another fallacy is that homebased laboratories aren’t quality oriented or embracing the latest technology. In fact, 13% of our respondents have a CAD scanner and 5% have a milling unit. “We’re in our fifth year of scanning and digitizing our lab. We’re customcoloring presintered substructures

and modifying full contour crowns in the occlusal areas to enhance the natural look of the anatomy. We will install our Roland 5-axis milling machine next month so we’ll have full control and ability to mill our own zirconia, PMMA and wax frameworks. It will take us to the next level of technology,” says Tim Tyndall, CDT, Owner, Creative Expressions, Winterville, NC. Almost all—95%—of our respondents say their clients know the lab is located in their home “Our dentists have visited our lab. They have confidence in us and know we produce good work, regardless of the location. In other words, a commercial location really has nothing to do with the quality of the work being done,” says the owner of a C&B lab in California. On the following pages, LMT profiles 10 home-based laboratories whose owners are proud of their businesses and eager to show off their facilities.

One of the misconceptions about home-based labs is that the owners never stop working. On the contrary, nearly half of these home-based lab owners work fewer hours because their lab is located in their house.


Focus On: The Small Laboratory

19

LMTmag.com | june/july 2012


20

LAB MANAGEMENT TODAY

A Look Inside Ten Home-Based Laboratories One Technician, Three Hats

Technician Turned Do-It-Yourself Marketer

Eric Redd, Bedrock Ceramic Studio, Summerville, SC Age: 47 Years in industry: 21 Lab opened: 2007

Miriam Olsen, Dental Esthetics, Okemos, MI Age: 48 Years in industry: 21 Lab opened: 1991 “When it comes to having a

A small lab owner is required to wear many hats and, here, Eric Redd illustrates that point—literally. For his laboratory Christmas card, a photographer friend worked magic to show three Redds juggling three tasks at once in his C&B lab. “My clients loved it! One of them even said ‘I didn’t know you hired other technicians’,” says

Redd with a laugh. “I guess she needed to take a second look!” Owner of Summerville, South Carolina’s Bedrock Ceramic Studio—named after the cartoon Flintstones’ prehistoric town— Redd says the best parts of working at home are the freedom, flexibility and commute. “You can’t beat my walk to work!” he says.

home-based lab, I’ve heard others say ‘you never get away from your work,’ but this has never bothered me. I’ve always looked at it as an advantage. When you love what you do, you don’t need to get away from it,” says Miriam Olsen, who has owned Dental Esthetics in Okemos, MI for over 20 years. Olsen prides herself on her customer service efforts—like being available to her clients via phone during evenings and weekends— and fabricating cosmetic cases, and she’s promoting these strengths via two new marketing vehicles she recently created: a video and website.

Using her Mac and iMovie software, she made a four-minute video that highlights her services with pictures of her work, music and even voiceover from Olsen herself. She sent DVDs to potential clients in the mail and then followed up with in-office visits, bringing goodies like cashews or chocolate-covered raisins. Wanting an online presence, this do-it-yourself marketer also used software at 1and1.com to create her own website, michiganlabtech.com, that includes her professional background, Rx slips, contact information and a photo gallery.

LMTmag.com | june/july 2012

The average home-based laboratory is 490 square feet. It services 7.5 clients, 77% of whom are located within a 50-mile radius.

A lover of technology and learning new things, Miriam Olsen tackled the creation of her own marketing video and website.


Focus On: The Small Laboratory

21

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22

LAB MANAGEMENT TODAY

Rural Location, High-Tech Operation Mary Waldron, BS, MA Westwind Dental Designs, Big Rapids, MI Age: 57 Years in industry: 37 Lab opened: 2011 Talk about a view. Westwind

LMTmag.com | june/july 2012

Dental Designs, owned by Mary Waldron, BS, MA, is located on Waldron’s 90-acre property—a former dairy farm—and is surrounded by grassy fields, ponds and wildlife such as geese, deer and even an occasional eagle. The lab is located 100 yards from Waldron’s home in a 2,400sq-ft barn custom-built by Waldron’s husband. The lab occupies about one-third of the barn; the rest of the building houses Waldron’s pottery studio and her husband’s equipment for his log-cutting hobby. The view inside isn’t too shabby either: the barn features tall ceilings, pine beams, decorative tile and creature comforts like radiant floor heating. But the lab’s rural location doesn’t mean it isn’t a high-tech operation. Waldron—who opened the sole proprietorship in January 2011—uses a Dental Wings scanner to design her cases and outsources the milling. “Right off the bat, I knew I wanted a scanner in my lab,” says Waldron, a former dental technology instructor who researched various systems by networking with other lab owners and going to trade shows. “My scanner allows me to put in my desired parameters, is very accurate and cuts my labor in half.” With a firm handle on digital technology, Waldron’s biggest challenge is marketing. When

Westwind Dental Designs is located inside this building on Owner Mary Waldron’s 90-acre property in Big Rapids, MI. The building was custom built by Waldron’s husband and also houses Waldron’s pottery studio and her husband’s log-cutting equipment. she first opened the business, she spent about 50% of her time going door to door, producing marketing literature, sending postcards and even creating her own website. “Besides investing in a scanner, marketing has been my second biggest expense,” she says. Luckily, her efforts are paying off: she now has six regular clients and is looking to add just two more.

When she first opened the business in 2011, Mary Waldron spent about 50% of her time going door to door, producing marketing literature, sending postcards and even creating her own website.

Industry veteran Mary Waldron has embraced technology in her home-based operation, scanning and designing cases on the Dental Wings Scanner. One advantage? “It cuts my labor in half,” she says.

LMT will be profiling more home-based and small labs in future issues and on our website, LMTmag.com. If you’re interested in being featured, please contact Editor Kelly Carr at 203-459-2888 or Kelly@LMTmag.com.


Focus On: The Small Laboratory

23

Home-Based Owner has Built-In ‘Staff’

Second Career Offers New Lease on Life

CJ Bigsby, Sage Dental Arts, Young, AZ Age: 39 Years in industry: 13 Lab opened: 2009

Jeff Walker, London Bridge Dental Lab, Amity, OR Age: 47 Years in industry: 9 Lab opened: 2010

When CJ Bigsby decided to

As a television news photographer, Jeff Walker had an excit-

leave his job as a technician and open a laboratory in his home in 2009, it was mostly because of time. “In my experience, many labs are more concerned about volume than esthetics. I was tired of high-production environments and wanted to have ample time to spend on each crown,” says Bigsby, Owner of Sage Dental Arts, Young, AZ. That’s a bit ironic since—as the father of eight, most of whom are home-schooled by his wife—the last thing Bigsby has is ample time. But it turns out that he has struck the perfect balance between focusing on high-end esthetics and being a regular part of his children’s day. For example, being at home allows him to step out of the lab to answer a question about what the kids are studying or even administer a spelling test while he works. “Since we’re all at home during the day, we have a lot of interaction and my work and home life are very integrated,” says Bigsby. “But I also put in a lot of hours because I handle everything, from waxing to final glaze. I thoroughly enjoy every step, though, and right now don’t want to give up that power by hiring someone else.” Luckily he does have some help: his wife handles billing, his two oldest sons (14 and 16) pour models, his 12-year-old helps with shipping, and his five- and sevenyear-olds assemble crown boxes. “The kids really enjoy watching

Since we’re all at home during the day, we have a lot of interaction and my work and home life are very integrated. The kids really enjoy watching me work. ~ CJ Bigsby me work. Maybe they’ll stick with it down the road—they are all very artistically talented—but I don’t want to push them into it.” If some of the kids do grow up to become technicians, one thing is for sure: they will learn to build porcelain. “I am implementing technology and already have a scanner, but I don’t think I’d ever go all-digital. I’m a firm believer that you have to layer porcelain in order to achieve optimum esthetics,” he says. One other change Bigsby won’t make: moving the laboratory away from home. “If I should decide to grow the business, we would build something on our property. I never want to be more than 10 steps away from the house.”

Jeff Walker and his brother—a licensed contractor—built his home and the attached 600-sq-ft laboratory from the ground up. Walker even custom-built the lab’s benches and cabinetry.

LMTmag.com | june/july 2012

It’s a family affair at Sage Dental Arts. Owner CJ Bigsby gets help from his wife who handles billing and his eight children. His two oldest sons pour models, his 12-year-old helps with shipping, and his five- and seven-year-olds assemble crown boxes.

ing career covering the happenings across his state and even traveling on assignment to areas of conflict, like Kuwait and Bosnia. At first, he loved the adventure and creativity of his job and the satisfaction of telling a story through his pictures. However, after more than 10 years in the field and winning numerous awards for his work, Walker made the life-changing decision to leave it behind. “During my career, things in TV news changed quite dramatically,” says Walker. “Reports shrunk from two minutes to 45 seconds so you could only offer limited information and so often I had to cover personal tragedies—everything just felt wrong to me. I began to dread going to work and I realized I needed more peace in my life.” While he was considering

earning a Master’s degree in film making, his wife, Tracy, who was studying to be a dental assistant, suggested he look into the dental laboratory technology program at nearby Portland Community College. The rest, as they say, is history. Walker finished the PCC program in 2004, worked for a few laboratories and ultimately opened his own lab—London Bridge Dental Lab—in his home in 2010. “Once I carved my first wax tooth, I was hooked,” says Walker. “Dental technology combines everything I love: it’s creative, artistic and gives me the opportunity to own my own business.” Walker now has nine regular C&B clients and loves the flexibility his home lab affords him, including being available to his three young sons, ages 6, 11 and 13. “I’m lucky to be able to work so close to them,” he says.


24

LAB MANAGEMENT TODAY

Capture Dental Arts: Combining the Challenges of Motherhood and Entrepreneurship Jessica Birrell, CDT, FACE Capture Dental Arts Saratoga Springs, UT Age: 33 Years in industry: 13 Lab opened: 2009

LMTmag.com | june/july 2012

“Being a ceramist and giving

the patient a reason to smile are what drive me. It’s what I love about this profession,” says Jessica Birrell, CDT, FACE, who opened Capture Dental Arts in her Saratoga Springs, UT, home three years ago. After working in a larger laboratory, Birrell aspired to be her own boss and wanted the freedom to be more creative, explore new ideas and focus on the partnership approach to dentistry. An added bonus: being home for her three children, ranging from four to 11 years old. She’s created a kid-friendly environment in the laboratory, complete with a play area, and employees who are happy to show “mini-technicians” a technique or two. Her four-yearold son, Logan, has already learned the names of all the teeth. Combining a business startup with motherhood has been a challenging juggling act and she’s pulled a lot of all-nighters. Even her children are aware of how hard she works; her other son, Connor, who is eight, once said, “Mommy, teach me to make teeth so you can go to bed.” But being there for her family and watching her children grow have made it worthwhile. “I’ve shown my kids that if you have a dream, you can push through all the hard work and make any goal a reality. My life is a crazy, mixed up wild mess—and I love every minute of it!” she says. After one and a half years of working solo, she hired two parttime employees—an office assistant and model technician—and just recently added an intern and full-time technician to the team. Birrell’s passion is to imitate natural esthetics as closely as possible

The ceramics area at Capture Dental Arts. while staying conservative, specializing in smile design cases. She is also an accomplished photographer and was recently licensed as a makeup artist so she now offers her dentist-clients marketing packages with before-and-after pictures, providing them with makeup artistry, photography and graphic design services. Looking forward, Birrell plans to move out of the house once her children are in school full time. She wants to maintain a three- to five-person staff but would like to incorporate a training/education area for dentists and technicians in the lab. She’s currently talking to town officials and the local bank about the possibility of building a city arts center in town that will also house Capture Dental Arts. “It’s my way of giving back to the community and helping to take my lab to the next level. I believe there’s no limit to what we can accomplish in life and with this exciting company. I love what each day brings,” says Birrell.

From l. to r.: The staff includes Thomas Bullock, Technician; Cameron Carson, an Intern; Owner Jessica Birrell, CDT, FACE; Amanda Marro, part-time Office Assistant; and Grady Johnson, part-time Model Technician.

Mini-technicians Connor and Logan Birrell enjoy spending time with Mom in her laboratory. The model room.


Focus On: The Small Laboratory

25

Old-Fashioned Style with a Dash of Digital Tom Lehman, Lehman Dental Arts, Ltd., Brooklyn Park, MN Age: 63 Years in industry: 43 Lab opened: 1999 Tom Lehman, Owner of Lehman

Dental Arts, Ltd. in Brooklyn Park, MN, likes to build crowns the old-fashioned way. A 1969 graduate of Southern Illinois University, he ultimately made color his niche by attending several courses on this topic from a variety of well-respected clinicians throughout his career. “I don’t think you can replicate nature by painting color on the surface of the tooth,” says Lehman. “I build the shading into my crowns using colors from the inside out starting with the opaque.” But there’s one area in which Lehman has gone high tech: digital photography and software. “If I need to discuss something with

a client I’ll take a photo, add an arrow in PhotoShop pointing to the specific area and email it to him,” he says. This high-tech medium is also helping Lehman build more beautiful crowns using his preferred traditional techniques. For instance, when Lehman receives digital images and shades from his clients, he uses PhotoShop to get a better look at natural esthetics. “There’s a huge benefit to seeing the tooth on screen,” says Lehman. “Enlarging the image and sharpening the contrast help me understand where the shade is coming from and how deep it goes, which helps me recreate a natural look.”

When Tom Lehman receives digital images and shades from his clients, he uses PhotoShop to enlarge the image and sharpen the contrast to help him better recreate a natural look.

Empty Nester Finds New Use for Extra Room Ted Shearer, CDT, TRS Dental Technologies Pleasant Hill, CA Age: 56 Years in industry: 35 Lab opened: 1991; moved into home in 2010

www.Fusion-DLS.com

BEST VALUE!

FULL SERVICE LAB TO LAB OUTSOURCING “We can’t tell you quality, but we can definitely SHOW you quality!”

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Two years ago, when his long-

time landlord retired, the building that housed Ted Shearer, CDT’s lab came under the management of her son and negotiations on his lease quickly turned sour. “Since we are ‘empty nesters,’ my wife suggested I move the lab to the house,” says Shearer, Owner of TRS Dental Technologies, Pleasant Hill, CA.

Using a spare bedroom for waxing, metal finishing and porcelain work—and keeping the “dirty” tasks like sandblasting and plaster in the garage—he saves more than $1,000 a month in rent. “The downside is that I miss all of my friends and neighbors who I would see when the lab was downtown. But I’m very happy I made the move.”



CAD/CAM Design and Milling Available! (Now accepting .STL files)

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Tel: (408) 333-9690 Fax: (408) 273-6837 1525 McCarthy Blvd., Ste. 1000 Milpitas, CA 95035

www.Fusion-DLS.com Email: info@Fusion-DLS.com

LMTmag.com | june/july 2012




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LAB MANAGEMENT TODAY

‘I’ve Really Got It Made’ Mike LaRocque, LaRocque Dental Lab LLC, Rixeyville, VA Age: 63 Years in industry: 37 years Lab opened: 1989 “One of the biggest miscon-

LMTmag.com | june/july 2012

ceptions about home-based labs is that we are discount, dirty, dingy operations that are only interested in cutting corners,” says Mike LaRocque, Owner of LaRocque Dental Lab LLC in Rixeyville, VA. A technician for over 30 years, LaRocque started his 750-sq-ft lab in the basement of his home in 1989 and it’s no dark, dreary cellar—the spacious, well-lit lab is the perfect size for giving his clients local, personalized service. In a recent article, LaRocque’s local newspaper, the Culpeper Star-Exponent, featured the small laboratory and LaRocque’s long career, from the military through working with larger laboratories in Northern Virginia. After owning a five-person lab outside his home for several years, he decided a smaller operation would better fit his style of business. “Half of

For Michael and Bonnie LaRocque, having a home-based business is a way to simplify their lives and allow them to work to live instead of live to work. my time was spent dealing with employees and paperwork rather than working at the bench,” he told the newspaper. With the help of his wife/pickup and delivery driver,

Bonnie, LaRocque can now focus on making the restorations. A home-based business is also a way to simplify their lives and allow them to work to live instead

of live to work. “I’ve traded volume for time and quality,” he says. “I’ve got less paperwork, no rent, no commute. I’ve really got it made.”


Focus On: The Small Laboratory

27

Active Nature Lover Relishes Working at Home Bennett BecVar, CDT Bennett Dental Lab, Borden, IN Age: 54 Years in industry: 28 Lab opened: 1987; moved into home in 2005 When he used to work at a

large lab in downtown Louisville, KY, Bennett BecVar, CDT, would dream all week about spending the weekend by the lake. These days, he doesn’t have to wait that long: he now lives—and works—on the lake in Borden, IN, and can enjoy it at a moment’s notice. Without having to commute or necessarily work a set schedule, BecVar is able to fully take advantage of the natural oasis out his back door. “I can take a walk with the dogs, go fishing or swimming, and then get right back to my cases,” says BecVar who also makes time to play in a tennis league and take painting classes. “I love nature and am inspired by it. I have a camera with me most of the time.” As you might imagine, time management is even more impor-

tant with this view out his window. “There’s a constant temptation to do something outside rather than stay inside and work,” he says. “But I’m always mindful that the more time I take away from the lab during the day, the more I’ll have to work at night. I do end up working many hours, but at least I’m in control of my own schedule.”

From his laboratory window, Bennett BecVar, CDT, looks out at Lake Michelle in Borden, IN. A few years ago when suffering from back pain, he built a high shelf on his bench that would allow him to work while standing. Although BecVar’s back is better, he still stands for just about all phases of production.

LMTmag.com | june/july 2012


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PRODUCT FOCUS Lab Management Today

Product Focus: Digital Fabrication Systems, Software and Materials The world of digital technology continues to progress rapidly with an increasing number of options available for labs of all sizes. Whether you’re looking to take the entire digital fabrication process in house, or just a part of it, here are 47 of the latest products.

3Shape Dental System™ 2012/2013

Cercon® ht Full Contour Zirconia

3SHAPE’s Dental System 2012/2013 contains new 3D scanners and new CAD/CAM software features designed for high production. Scanners include the D500-series for small to medium labs, and the D800 high-end scanners with 5.0 MP and Texture Scanning for capturing hand-drawn pencil markings on the model. New design features include Denture Design™ with the Gingiva Creation tool, Post and Core design that allows creation of all layers in a single workflow, and Implant Planning and Drill Guide software that opens a whole new service area for labs (separate module). Dental System 2012/2013 comes in two versions: entry-level Basic and full-indication Premium.

Cercon ht Full Contour Zirconia builds upon proven DENTSPLY Cercon® technology, offering the same flexural strength and long-term stability as conventional Cercon base zirconia but with improved esthetics and translucency. Cercon ht monolithic crowns and bridges require no porcelain build-up and are less abrasive to antagonist as compared to PFM and lithium disilicate, according to the company. Due to the material’s high strength, very thin restorations can be created, preserving more of the patient’s natural tooth.

908-219-4642 info@3shape.com, www.3shapedental.com

800-243-1942 www.prosthetics.dentsply.com

Identica Scanner

Hi-Tech Wax Milling Discs HI-TECH WAX offers CAD/CAM milling discs composed of pure waxes that offer smooth milling and high accuracy. The discs are stable, strong, have smooth carvability and burnout very clean. They can be used with diamond or carbide burs and offer precise margins and excellent fit. The discs also allow you to repair any accidental defect by using a digital spatula or Bunsen burner spatula just like regular crown and bridge waxes. 800-929-6362 anthony@hi-techwax.com, www.hi-techwax.com

Seoul, Korea-based MEDIT spent three years working with Solutionix, its sister company that manufactures high-end industrial scanners, to develop this compact, open-architecture scanner that uses white-light scanning and twin-camera technology to scan full-arch models, single/ multi-units and impressions. Medit is looking for U.S. distributors with plans to open a U.S. office this year. +82-2-2193-9600 worldsales@meditdental.com www.meditdental.com

BruxZir™ Milling Blanks Receive a free zirconia coping when you order a custom abutment from CAP.

LMTmag.com | june/july 2012

Valid through August 31, 2012

Prepped with final restoration in mind

Esthetics of Zirconia

Highly polished transmucosal transition area

Titanium shoulder for screw set Titanium interface with implant Screw included

Screw included

TiTanium $169

Hybrid $199

Visit us at www.cap-us.com/freecoping or call us at 877-977-7889 Offer applies for single units only. Available on Titanium and Hybrid Abutments.

BruxZir Milling Blanks are used to produce BruxZir solid zirconia crowns, bridges and implant crowns. They are made from high quality zirconia powder, which is chemically and physically reprocessed to further reduce zirconia particle size, and shaped through a unique patentpending process. They’re used to create monolithic restorations that exhibit a natural-looking color with maximum strength and translucency. GLIDEWELL LABORATORIES manufactures BruxZir Milling Blanks in four thicknesses, made to fit Digital Dental, Wieland Zeno, i-core, Origin or Roeders dental mills. Laboratories that purchase BruxZir Milling Blanks are added to the BruxZir Authorized Laboratories marketing program. 888-303-3975 www.glidewelldental.com


Lab Management Today

PRODUCT FOCUS

29

Touch the Future of True Digital Integration

Jensen Dental’s complete digital solution enables you to deliver more quality, more productivity, more affordability. From hardware to software, from service to support, to best in class consumables, our digital solution delivers. LMTmag.com | june/july 2012

Contact your Jensen Dental Sales Consultant at 800-243-2000 or visit www.jensendental.com


30

PRODUCT FOCUS Lab Management Today

IPS e.max CAD

inLab Software 4.0

IVOCLAR VIVADENT’s IPS e.max CAD lithium disilicate material combines strength, durability and lifelike esthetics into a single glass ceramic. With flexibility in terms of shades, translucency and cementation, it can adapt to a variety of clinical situations. Using high-tech CAD/CAM fabrication, anterior crowns, posterior crowns and inlays/onlays all exhibit precision quality and fit. The monolithic form of IPS e.max CAD lithium disilicate is one of the most durable restorations available today.

inLab Software 4.0 represents a major enhancement to SIRONA DENTAL’s inLab software platform. A highly intuitive graphical user interface coupled with multi-tooth simultaneous design allows a new level of productivity. Improved features include the ability to work on several restorations at one time, an intuitive workflow that lets operators know exactly where they are in the design process and next steps, streamlined restoration design, and the ability to work directly on the tooth.

800-533-6825 www.ivoclarvivadent.com

800-659-5977, 855-INLAB4U (465-2248) inLabMarketing@Sirona.com www.inLab.com

CAP FZ | Full Contour Zirconia CUSTOM AUTOMATED PROSTHETICS has developed an end-toend solution that enables you to mill the award-winning* CAP FZ | Full Contour Zirconia, as well as wax, PMMA and zirconia frameworks in your lab using the Roland DWX-50. This milling strategy uses a .3-mm microbur to achieve high-definition anatomy for your full contour restorations at a highly productive speed. When bundled with the 3Shape scanner system and CAP’s exclusive anatomical library, you can mill beautiful crowns right in your own lab. CAP provides excellent training and consistent technical support, making your transition into the digital world easy and successful. (*JDT WOW 2011 award)

CAD/CAM Materials BLOOMDEN BIOCERAMICS offers high quality zirconia blanks and other CAD/CAM materials including PMMA, wax, titanium and Cr-Co. The company’s zirconia blocks are processed by an isostatic pressing system and use the highest pure zirconia powder to deliver excellent translucency and strength. 0086-731-8421-2982 bloomdental@gmail.com www.bloomden.com

DigitalWax®D DigitalWaxD rapid prototyping systems from DWS SRL use stereolithography to create 3D models from digital impressions. Fully compatible with the most popular intraoral scanners, the systems are an ideal solution to produce models with high accuracy and surface quality. The new RF material series was developed for SLA printing of crowns, bridges and partial frameworks. The RD material is a resin for the production of impression models.

877-977-7889 info@cap-us.com www.cap-us.com

Can you afford not to make good design your priority?

+390445372323 info@dwssystems.com www.dwssystems.com

LMTmag.com | june/july 2012

Maestro 3D Desktop Scanning System

15 year warranty on 3M Lava Zirconia. 5 year warranty on 3M Essential. Satisfaction guaranteed.

We deliver a unique solution of design integrity that yields beauty and sustained performance. Full Service Milling • Lava Abutments with free Coping • Lava Copings & Bridges • Crowns for mini-implants • 3M Essential Zr Copings & Bridges • All-Zr Crowns: available in Lava Plus • NobelProcera and Straumann CAD/ CAM abutments TM

TM

le! vailab Now ATM lus and P Lava inis for m Crown s nt impla

TM

Compatible with 3Shape, Dental Wings and Lava 5 & 7

Stanley Okon Milling Center, Inc. 800-582-6566 | 949-951-6566 ryan.okon@okonlab.com 3M, ESPE and Lava are trademarks of 3M ESPE AG. Used under license in Canada. © 2010. All rights reserved. NobelProcera is a trademark of Nobel Biocare. Straumann is a trademark of Straumann Holding AG.

Fast and affordable, the Maestro 3D Desktop Scanning System from GREAT LAKES ORTHODONTICS creates fully rendered 3D models from intraoral scans, bites, impressions or existing models with accuracy, clarity and resolution. The system is designed with intuitive viewing software and analytical tools that allow you to efficiently manage and edit digital .stl files; perform complex measurements; create virtual bases and occlusal maps; and analyze patient cases. The Maestro 3D Desktop Scanning system includes the scanner and a dedicated Dell Precision computer preloaded with Easy Dental Scan, Ortho Studio and Ortho Studio Viewer software. 800-828-7626 www.greatlakesortho.com


Lab Management Today

PRODUCT FOCUS

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LMTmag.com | june/july 2012


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PRODUCT FOCUS Lab Management Today

Crystal Zirconia

Ceramill CAD/CAM System

DENTAL LABORATORY MILLING SUPPLIES’ Crystal Zirconia is now available in three formulations: high strength, high translucency and full contour “diamond.” The material can be used with all major open systems.

The Ceramill CAD/CAM System from AMANN GIRRBACH is an affordable, open-architecture, digital system designed to handle a range of materials and indications allowing laboratories of all sizes to control fabrication processes in-house. The modular system enables the lab to select a suitable combination of components from the fully automated Ceramill Map300 scanner, Ceramill Mind CAD software, Ceramill Motion and Motion 2 CAM milling units. The new Motion 2 is a compact hybrid CNC machine combining five-axis milling and grinding technology in both wet and dry applications. Laboratories can now dry mill zirconia and wax; wet mill PMMA, temporary materials and composites; and wet grind glass ceramics.

866-512-DLMS (3567) 480-948-0466 info@dentalzirconia.com www.DentalZirconia.com

A TOTAL SOLUTION

FROM THE MOST TRUSTED NAME IN DENTAL MILLING

800-851-3719, 704-837-1404 info@ceramilldemodays.com www.amanngirrbach.com

5-TEC CAD/CAM System

Wet or Dry Spindle options up to 100,000 rpm. Full 4th Axis In-Base Air Compressor In-Base Vacuum In-Base Coolant Pump

$ 49,500

just plug me in zirconia titanium pmma lithium disilicate Glass Ceramics Wax

LMTmag.com | june/july 2012

Made in the USA

www.digitaldentallab.com Info@digitaldentallab.com 26072 Merit Circle, Ste 109 Laguna Hills CA 92653 Tele (949) 582-1750

Thanks to a new wet-grinding function, ZIRKONZAHN’s 5-TEC CAD/CAM System can process a wide assortment of materials, including pre-sintered zirconium dioxide (translucent ICE zirconia, Prettau® zirconia); pre-sintered aluminum oxide; resin; wax; metals; wood; and, in Europe this summer, even glassceramics. This technology uses a closed hydraulic circuit to reduce costs and protect the environment. The intelligent, modular CAD/ CAM system features a 5 axis + 1 configuration and is continuously evaluated to keep up with changing technology. For further information and a video illustrating the wet-grinding process, visit the website or attend the company’s roadshow in California on July 23-27 and meet inventor Enrico Steger. 800-989-8931, 678-441-9422 infousa@zirkonzahn.com www.zirkonzahn.com


Lab Management Today

PRODUCT FOCUS

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LMTmag.com | june/july 2012


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PRODUCT FOCUS Lab Management Today

ORIGIN® CAD/CAM Solutions

New Noritake KATANA CAD/CAM System

Highly efficient, compact and cost effective, B&D’s ORIGIN mills provide competitively priced and streamlined CAD/CAM production. The mills offer high material selection and precise milling of zirconia, custom implant abutments (hybrid and titanium), cobalt-chromium (NP), wax, full contour ceramics, castable PMMA, VITA CAD Temp and NobleTITAN Titanium.

From KURARAY AMERICA, the new Noritake KATANA CAD/CAM System is compact, affordable and engineered for streamlined production of precision zirconia frameworks from design to completion at laboratories and dental offices. The DWX-50N features exclusive WorkNC for KATANA CAM software, maximizing efficiency with a continuous 5-axis milling unit designed by Roland DG Corp., an automatic tool changer and an integrated air blower system (ideal for materials such as wax, zirconia and PMMA). Additional features include exclusive CAD software; a milling device for zirconia blocks and discs; Noritake original milling materials; and additional production capability of provisional crowns made from PMMA. Contact Zahn Dental, the exclusive U.S. partner of Kuraray America.

800-255-2839, 801-281-4012 support@origincadcam.com www.origincadcam.com

TiZian™ CAD/CAM TiZian CAD/CAM from SCHÜTZ DENTAL GROUP is an economical, easy-to-use, open-architecture system for producing copings, implant-supported bars, telescopic work and bridges up to 16 units out of zirconium, occlusal zirconia, castable acrylic and PMMA provisional material. The isostatically pressed zirconium blocks come in 16- and 20-mm depths in six different sizes. The nesting software allows you to place up to 30 units in one block to maximize productivity and reduce costs, and you can also mill blanks from 10mm to 25mm and unused portions of zirconium and acrylic blocks. There are no bar codes, dongle fees or maintenance/software contracts and the system price includes training at your laboratory. 866-922-1484, 203-922-1484 info@sdginnovations.com www.schuetz-dental.de

Kuraray: 800-879-1676, info@kuraraynoritake.com www.kuraraynoritake.com Zahn Dental: 800-496-9500, www.zahndental.com

SUM3D Dental From CIM SYSTEMS, SUM3D Dental is an open CAM system with a simple and intuitive graphic interface. The system is suitable for any material and offers an extensive range of automated and customizable features. Material consumption, tool-paths, strategies and offsets are optimized for a wide range of milling solutions and all libraries are customizable. Other time- and cost-reducing features include automatic management of stocks, implants, abutments, interlock, undercuts and holes; prep-line, pin and connector creation; material optimization and nesting; and collision check, statistics and reporting. +39 2 87213185 info@cimsystem.com www.sum3ddental.com

exocad CAD Platform

“best bang for the buck.” LMTmag.com | june/july 2012

reliable, precise, affordable

For Contintental Dental Labs, streamlining the production process is critical to success and profitability. That’s why they rely on the Roland DWX-50 Dental Milling Machine to deliver open source technology and advanced features at an attractive price point. “We’ve had mills that cost eight times as much, and the quality of the Roland is equal if not better than those machines. It’s accurate, precise, compact...and optimized for its task. It’s the best value in mills today.” | Bryan Doviack, Continental Dental Laboratories

To learn more, watch the video at lmt.rolanddga.com

EXOCAD is a dental CAD platform that can be customized by system integrators to deliver value to their end users. exocad is used by over 20 integration partners, such as Amann Girrbach, B&D/ Origin and Zirkonzahn. Partners typically select between 20 different open .stl scanners, nine commercial open .stl CAM programs, and countless tooth and implant libraries to create systems that are easy to deliver and support. For more details or to discuss your company’s system integration business goals, contact exocad. 855-396-4223 info@us.exocad.com www.exocad.com


Lab Management Today

PRODUCT FOCUS

35

Technology to enhance your talent.

See how bringing CAD/CAM profitability in-house has never been easier... or more affordable. If you’re looking for a way to build a better bottom line, take a close look at the Ceramill desktop CAD/CAM system. The number one choice in Europe, it’s taking North America by storm – giving you the power to bring the complete fabrication process in-house. You’ll experience: Precision-engineering Affordable pricing Ease of use Flexibility Open architecture

• • • • •

The Ceramill System is designed to help you improve both clinical accuracy and cost-effectiveness, providing an ROI so compelling that outsourcing will become a thing of the past. Plus it’s backed by the Amann Girrbach US support network.

So make the easy decision. Contact us today and register for one of the Ceramill Demo Days to see this for yourself. Visit www.ceramilldemodays.com or call 1.800.851.3719.

NEW!

Ceramill Motion 2

G

Y

W

TE

DRY

5

CH

NE

AX 5- I S

W

Ceramill System: ceramill map300 high performance model scanner ceramill mind construction software ceramill motion cam milling unit

NE

WET

N O LO

Come see for yourself in a city near you! Fort Lauderdale, FL • Miami, FL • Atlanta, GA • Charlotte, NC • Baltimore, MD • Philadelphia, PA Cincinnati, OH • Chicago, IL • Boston, MA • New York, NY Learn what Ceramill can do for you at one of our seminars in your area. For details, call 1.800.851.3719, email info@ceramilldemodays.com or register online at www.ceramilldemodays.com. Start building a better bottom line for your lab.

AMANNGIRRBACH Amann Girrbach America, Inc. 5265 Parkway Plaza Blvd. Charlotte, NC 28217 800.851.3719 www.amanngirrbach.com

s

d-lab24.com

The complete range of user know-how in e-learning format is at www.amanngirrbach.com

LMTmag.com | june/july 2012

2012 Ceramill Demo Days


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PRODUCT FOCUS Lab Management Today

Experience peace of mind.

Join the brand that reaches over 200,000 clinicians. Choose from a wide variety of pre-polished ready-to-use bars and attachments. Receive direct local support.

NobelProcera Titanium Implant Bar Overdenture

LMTmag.com | june/july 2012

It’s called NobelProcera. A complete system with the power to give you peace of mind working with one secure, full-service provider. Its CAD/CAM system lets you scan, design and send your production orders to us for qualityassured centralized manufacturing. Take comfort in having more than just products. Find value in a solid relationship with one partner that focuses on you with customized

local support. Choose the predictability of a premium brand and enjoy a wide range of certified materials and products with guaranteed satisfaction. When you partner with Nobel Biocare, you gain access to over 25 years of CAD/ CAM experience, the latest digital technology and precision milling to realize every prosthetic possibility for your customers. Their smile, your skill, our solutions.

Call 800 322 5001 or visit nobelbiocare.com/dental

Nobel Biocare USA, LLC. 22715 Savi Ranch Parkway, Yorba Linda, CA 92887; Phone 714 282 4800; Toll free 800 993 8100; Tech. support 888 725 7100; Fax 714 282 9023 Nobel Biocare Canada, Inc. 9133 Leslie Street, Unit 100, Richmond Hill, ON L4B 4N1; Phone 905 762 3500; Toll free 800 939 9394; Fax 800 900 4243 Š Nobel Biocare Services AG, 2012. All rights reserved. Nobel Biocare, the Nobel Biocare logotype and all other trademarks are, if nothing else is stated or is evident from the context in a certain case, trademarks of Nobel Biocare. Disclaimer: Some products may not be regulatory cleared/released for sale in all markets. Please contact the local Nobel Biocare sales office for current product assortment and availability.


Lab Management Today

PRODUCT FOCUS

Objet Eden260V™ 3D Printing System

D76®PLUS

The Objet Eden260V 3D Printing system rapidly manufactures high-precision 3D-printed models. Printing with the accuracy of ultrathin 16μ layers, all Eden systems produce models with fine details and smooth surfaces. The line of Eden 3D Printing Systems offers compact design and clean process and allows you to select the system that best suits your 3D rapid prototyping needs. Based on OBJET GEOMETRIES’ innovative PolyJet™ technology, the printers offer maximum flexibility to achieve the quality you need in different timeframes. The choice of materials allows a wide range of applications by producing models and parts with varying properties in terms of flexibility, elongation at break and color. The same accuracy, detail and surface quality are maintained regardless of material choice.

SOLIDSCAPE’s D76PLUS high-precision 3D wax printer helps smalland medium-size labs realize an ROI that makes sense for their business. Its open-architecture design has the flexibility to be integrated into a complete CAD/CAM system. The printer is shipped with its new plusCAST® material which is 30% stronger than its previous build material while retaining the same accurate casting results.

37

603-429-9700 precision@solid-scape.com, www.solid-scape.com

866-676-1533, 978-495-5569 dental@objet.com www.objet.com

incise™ DM10 The RENISHAW incise DM10 milling machine is a compact, benchtop device specifically designed for machining ceramic frameworks. With a price tag of $24,995, the DM10 milling machine brings CAD/CAM within the reach of even the smaller labs. The machine produces zirconia restorations for less than $10/unit (material costs only); CAD/CAM frameworks, up to eight units; and accepts data files from a number of other systems.

dentsply

877-381-2295, 847-286-9953 dentalsales.usa@renishaw.com www.renishaw.com/dental

LMTmag.com | june/july 2012


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PRODUCT FOCUS Lab Management Today

NobelProcera

VITA’s Machinable Ceramics in Disc Form

NOBEL BIOCARE’s NobelProcera system offers a wide range of CAD/ CAM restorative solutions. Precision Milled Restorations (PMR) for implants range from custom abutments in titanium to shaded zirconia and titanium implant bars for all major implant systems. Tooth-borne solutions include IPS e.max lithium disilicate full contour crowns, coping and bridge frameworks in high-strength zirconia, titanium and cobalt chrome. The NobelProcera scanner features patented scanning technology—conoscopic holography—for highly precise data acquisition.

From VIDENT, VITA’s machinable ceramics—manufactured using dry pressing procedures to ensure uniformity regardless of thickness—are now offered in disc form for open CAD/CAM systems. VITA In-Ceram YZ Discs feature a diameter of 98mm and a height of 14, 18 or 20mm and are ideal for multi-unit bridge structures with long spans. VITA CADTemp Discs are made of machinable polymer composite material that blends strength and elasticity; they are ideal for long-term temporary restorations. VITA CADWaxx Discs are a millable, filler-free acrylate polymer that can be used in place of wax to produce full-contour restorations.

800-993-8100, 714-282-4800 info@nobelbiocare.com www.nobelbiocare.com

800-828-3839, 714-961-6200 www.vident.com

Zirlux™ FC

Straumann® CARES® System 7.0 Straumann CARES System 7.0 software gives you the flexibility to choose a validated or external workflow through a single system. The validated workflow provides direct access to Straumann materials and restorations through Straumann’s centralized milling facilities and pre-set design parameters. The external workflow allows users to send open .stl files to the milling center of their choice. The software incorporates intraoral scan data, guided surgery planning and CAD/CAM design within a single interface. 800-448-8168, 978-747-2500 cadcam.marketing.us@straumann.com www.straumann.us

Zirlux FC full contour zirconia from ZAHN DENTAL offers an efficient and reliable method for producing esthetic monolithic zirconia restorations. The system consists of pre-shaded zirconia discs, stain and modifier pastes, and glaze. You can use the set of seven stain pastes on the five pre-shaded zirconia discs to produce all 16 VITA A-D shades as well as bleach shades. Seven modifiers are also available for individual characterizations. No dipping or use of coloring liquids is required, eliminating extra steps and costs and ensuring a consistent esthetic outcome. Zirlux FC is available in 98.5- and 100-mm discs for laboratories or as milled restorations from Zahn’s outsourcing partner, CMC. 800-496-9500 zahn.dentalmarketing@henryschein.com www.zahndental.com

THE NEXT GENERATION OF FULL CONTOUR ZIRCONIA

Solid Zirconia: NexxZr    

LMTmag.com | june/july 2012

  

Bridge by: Daniel M. Swamy, C.D.T.

sagemax

®

Highest Translucency Full Contour Zirconia. Strength: 1,000 MPa for NexxZr, 1,400 MPa for HS (High Strength). FDA 510K Cleared. ISO 13485 & 9001 Certified. CE Marked. 100% Customer Satisfaction Guaranteed. Free Samples.

ONE OF THE LARGEST DENTAL ZIRCONIA MANUFACTURERS IN THE WORLD:

www.sagemax.com

sagemax

Free Sample: 1-877-386-0389

Made in U.S.A.

The DWX-50 Dental Milling Machine combines advanced features with exceptional performance to deliver innovation and affordability. Sagemax is an Authorized Roland Dealer

 Simultaneous 5-axis milling  Open architecture system

 Five-station automatic tool changer  Mills wax, zirconia and PMMA

®

5-Axis DWX-50


Lab Management Today

PRODUCT FOCUS

Jensen Digital Network

LSC-200 Scanner

JENSEN DENTAL’s fully integrated digital solution offers consistent performance, precision, speed and versatility. The Jensen ST II Scanner and Lava™ Design 7 Software scans up to 10 single dies in two minutes 20 seconds with advanced full contour design and full-arch scan capability. The compact desktop mill adapts to any laboratory and offers handsfree tool changing; a high-frequency Jaeger spindle; and a new .5-mm precision anatomy burr. For labs with greater through-put needs, the CNC 500 5-axis fully automated mill loads up to 21 frames with 76-hour continuous running capability. The DEKEMA baSiC® sintering furnace provides consistent temperatures; powerful web-based cycle monitoring and remote connection; and unlimited adaptation and program customization. Jensen’s digital systems use approved 3M™ ESPE™ Lava materials including the new Lava Plus, Lava Ultimate and Jensen full contour zirconia and wax.

From TDS, the LSC-200 is a 3D plaster model scanner featuring industrial high precision and resolution. In its fully automated scan process, the scanner offers simple and userfriendly scanning and designing capabilities. Combined with TDS Designer software, you can design copings, crowns, bridges and implant abutments.

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+886 4 7685660 info.tds@pouchen.com www.tdsbiotech.com

Not Just Another Mill …

A Comprehensive BruxZir Business Integration Solution

800-243-2000 info@jensendental.com www.jensendental.com

ZCAD Wax and Polymer Discs

$54,995 complete

HARVEST DENTAL’s ZCAD Wax Discs are made of an ashfree modeling wax ideal for high-speed milling and are used to efficiently produce high-end crown and bridge frameworks, including milling patterns for metal ceramic, full-cast, press ceramic and try-in restorations. ZCAD PolyCast Polymer Milling Discs are made of a highly translucent, fiber-free acrylate polymer. They are used to mill embeddable, highly precise casting models for crown and bridge frameworks, including metal ceramic, full cast, press ceramic and try-in restorations. Both types of discs burn out clean and residue free and can also be used for milling unit setup and calibration. The discs measure 98.5 x 18 mm and are compatible with open milling systems.

All you need is a scanner

u Mill BruxZir® Solid Zirconia crowns in just 9 minutes on average! u Colloidally processed BruxZir zirconia exhibits the highest translucency and esthetics in its class. u Purchase of the mill comes with installation, training, step-by-step DVD and production backup via outsource milling support in the event of a service outage.

For more information

888-303-3975 www.glidewelldental.com

BruxZir is the leading brand for full-contour zirconia. For increased market visibility, Authorized BruxZir Labs will be listed in journal ads and quarterly mailers sent to 125,000 dentists. Marketing materials, including customized BruxZir dentist and patient brochures and Authentic BruxZir tooth box decals are available.

LMTmag.com | june/july 2012

800-706-7599, 714-674-7400 www.harvestdental.com


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PRODUCT FOCUS Lab Management Today

Diazir Full Contour Zirconia Diazir Full Contour Zirconia from DIADEM PRECISION TECHNOLOGY combines state-ofthe-art materials, proprietary sintering processes and precision milling that provides accuracy, fit and precision and an alternative to PFMs or full-metal restorations. The Diazir Full Contour Zirconia System includes five pre-shaded, high-translucency materials that do not require dipping. The easy-to-use material requires conservative preparations and offers high strength, excellent optical properties and a simple but effective staining system. 888-9DIADEM (U.S.), 877-9DIADEM (Canada), 248-275-2535 info@diademprecision.com, www.diademprecision.com

Digital Dental Lab Systems DIGITAL DENTAL LAB’s scanning, CAD and milling systems are designed for the high quality production of restorations at any size laboratory. Designed and manufactured in the U.S., the Dental Mill family of milling machines offers accuracy, reliability and high productivity. Machines can be configured for wet or dry milling and only require 110V power. The Dental Mill 3 comes equipped with an in-machine air compressor, vacuum and coolant pump. Digital Dental Lab also offers the DWX-50 milling machine from Roland that offers 5-axis capability and a competitive price. 949-582-1750 info@digitaldentallab.com, www.DigitalDentalLab.com

Broadway Dental’s Digital Products BROADWAY DENTAL offers high quality automated manufacturing including six premium milling machines, open software and a variety of quality consumables to fit any application. The company also provides excellent customer service and support. Visit the website to learn how to automate your lab in three easy steps. 801-955-4878 support@broadwaydentallab.com www.broadwaydentallab.com

LMTmag.com | june/july 2012

E x p l o r e t h e wo r l d o f C AD/C A M o n T h e B R I D G E a t L MTm a g . c o m Whether you’re just starting to explore a digital workflow or you already have your own equipment, you can view all things related to CAD/CAM in one place on The BRIDGE at LMTmag.com.

ask your own CAD/CAM questions, read discussions and chime in, research new digital products, see recent articles, connect with other BRIDGEsters interested in CAD/CAM, view photos of equipment and restorations, and more! Here’s how to access this content: Simply visit LMTmag.com/topics/2859 or … log into The BRIDGE, mouse over the BRIDGE tab at the top left, select Topics from the drop-down menu, select CAD/CAM from the list of topics, and then click on the tab you’d like to explore: Articles, Discussions, Events, Photos, Products or Followers.

Zenotec Mini Milling System and Zenotec Scan S50 WIELAND’s new ultracompact milling system mills Zenostar full contour restorations in zirconium dioxide, acrylic and wax materials with precision and efficiency. The system features four-axis geometry, automatic tool change and measurement, and Zenotec 3.2 Basic CAM software. The quality high-speed spindle and integrated control electronics and control software make the unit ideal for small laboratories. The Zenotec Scan S50 features an integrated PC on which the Zenotec CAD Software is pre-installed. Four software solutions are available, from the entry-level version for modeling small bridges to the complete solution that designs telescopic crowns, Zenostar all-zirconium dioxide full contour crowns and customized abutments. The combination of the two systems provides an economical entry into full contour, monolithic milling. 866-876-0885, 203-791-8620, www.wieland-dental.com

DSCAN due+ DSCAN due+ is the next generation of EGSOLUTIONS’ scanners targeted for the OEM market. Based on a proprietary, open and easily customizable technology, it offers high functionality and reliability. The scanner has an embedded computer with structured light technology that allows users to start scanning immediately with precision and accuracy. It’s completely automated and equipped with WiFi, hard disk ssd and preinstalled plug-and-play software. Users can set the acquisition strategies and parameters. The unit has optimized 3D scanning and mesh processing capabilities. +39 (0)51 6049700, marketing@egsolutions.com, www.egsolutions.com

White Peaks Zirconium Blanks WHITE PEAKS DENTAL SYSTEMS specializes in zirconium blanks using raw materials from Tosoh, Japan, that are certified to CE, FDA and DIN EN ISO 13485 standards. The company’s isostatically manufactured Copran Zri zirconium blanks are available in high strengths; high translucency; and in shades A1, A2 and A3. The company also offers Zr coloring liquids, chromecobalt, titanium, “unbreakable” PA blanks and normal PMMA blanks for temporary restorations, PMMA and wax blanks for casting techniques. +49-281-2064580, info@white-peaks-dental.com, www.white-peaks-dental.com

Delcam CAD/CAM Software Suite From DELCAM HEALTHCARE SOLUTIONS, the Delcam CAD/CAM software suite provides an open solution for the design and manufacture of high quality restorations in 3D. Each product in the CAD/CAM suite—from scanning and designing through manufacturing the model using CNC or 3D printers—can be sold individually or as a complete package. 877-335-2261 marketing@delcam.com www.dental-cadcam.com


Lab Management Today

PRODUCT FOCUS

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www.3shapedental.com 908.867.0144

Great new features

Dental System™ 2012/2013 Model Builder Create lab models directly from TRIOS® and 3rd party intraoral scans. Support for implant models. Digital Temporaries Create cost-effective temporaries without pouring a model using Virtual Preparation and Virtual Gingiva.

Photo Realistic Rendering of Teeth High-quality visualization of both existing teeth, designed teeth and surrounding gingiva in photo realistic quality.

D800 3D Scanner Two 5.0 MP cameras. Scans a single-die in 25 seconds, captures texture and scans impressions.

New Dynamic Virtual Articulation Like using your physical articulator. Support for Occlusion Compass. KaVo PROTAR®evo, Whip Mix Denar® Mark 330, SAM® 2P, Artex® compatible and more to come.

Scan the QR code

& sign up for our newsletter

LMTmag.com | june/july 2012

Backing our users with technology, care and expertise

Next Generation Telescopes Full freedom for designing telescopic crowns. Support for attachment crowns and open telescopes. Add multiple bands, parametric attachments, and customized attachments.


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PRODUCT FOCUS Lab Management Today

Zirconia Material

Ziecon Blanks and Discs

SAGEMAX BIOCERAMICS offers zirconia material compatible with most milling systems. The company’s high strength zirconia has a final strength of 1,500MPa and its full contour NexxZr is 1,100MPa. The zirconia offers consistent quality; strong, esthetic and natural-looking results; and comes with a 35-year warranty.

JYOTI Ceramic offers high quality and cost-effective zirconia ceramic blanks in a wide range of sizes and patterns. The material is manufactured from Japanese clinical-grade Tosoh radioactive-free YTZ material.

877-386-0389, 253-214-0389 info@sagemax.com, www.sagemax.com

MASTERmill MASTERmill is TALLADIUM’s new milling machine for zirconia, PMMA and wax. It features a compact design, automatic tool changer station (for six tools with automatic length detection), tool breakage monitoring, compressed air monitoring and a Jäger spindle that is silent and enables high rates of feed. The precision bearing of the spindle axis ensures a consistent top surface for every product milled. Intelligent internal suction keeps the working area clean. The user-friendly machine comes with software and a laptop. 800-221-6449 info@talladium.com www.talladium.com

DWX-50 Milling Machine ROLAND’s DWX-50 milling machine combines advanced productivity tools with an automated workflow, making it easy and profitable for labs to bring production in house. Based on the company’s 25 years of experience in CNC machining technology, the DWX50 produces copings, crowns, full bridges and abutments from materials such as zirconia, wax and PMMA. Advanced features include 5-axis simultaneous machining capabilities and a five-station automatic tool changer with a tool-length sensor for added convenience. A diagnostic notification system automatically alerts the operator of any system errors and when jobs are completed. 800-542-2307, 949-727-2100 sales@rolanddga.com www.rolanddga.com

LMTmag.com | june/july 2012

CadBlu Desktop Milling Systems CAD BLU DENTAL now offers a line of four- and five-axis compact desktop milling systems that combine highspeed production and accuracy. Ideal for any size lab, the EZMILL is an easyto-use system that can manufacture a variety of restorations using many different materials, including zirconium, acrylic and wax. Combining it with a 3Shape scan/design system creates a robust in-house manufacturing center. 212-481-8700 info@cadblu.com www.cadbludental.com

888-JYOTICO (596-8426) 215-369-2904 zdp@ziecon.in www.ziecon.in

Laserdenta’s Open-Architecture System LASERDENTA offers a complete open-architecture system, including 3D laser scanner, CAD 2 software and milling system. The 3D laser scanner scans solid, unsawed full arch models for single copings, long-span bridges and implant dentistry. The OpenScan and CAD Solution support a large variety of materials and allow you to create and design many types of substructure restorations and implants. You can also set and save parameters such as shrinkage, minimum thickness, etc., in the materials database. The 5-axis milling system accepts .stl or .sta files from a wide variety of scanners and the scanner can easily output restorations as .stl files. 866-328-5011, 714-255-1123 valerie.poon@laserdentaincusa.com www.laserdentaincusa.com

New Outline CAD/CAM Disks ANAXDENT’s New Outline Long-Term PMMA material, developed in collaboration with Michel Magne, is now available in CAD/CAM disks in A1 and A2 dentin shades. Milled New Outline restorations are easily cut back for staining and application of the New Outline incisal layer, making strong, highly esthetic transitional restorations simple to fabricate and easy to customize. The disks are available in a 98-mm diameter and 20-mm thickness, with and without a grooved edge. Also, coming soon are radiopaque disks of anaxdent’s Acryline X-ray, a barium phosphate-impregnated PMMA material. 855-262-9336, 580-798-0051 usinfo@anaxdent.com www.anaxdent.com

Datron D5 5-Axis Dental Mill DATRON DYNAMICS’ Datron D5 5-Axis Dental Mill is a CNC machine controlled by the Apple iPad. Winner of the Red Dot Design Award for Best Industrial Design, the D5 was designed exclusively for dental milling applications including crowns, bridges, abutments, inlays, onlays, telescopes, implants, bar work and models in titanium, zirconia, chrome cobalt, PMMA and other materials. It holds up to eight material blanks, offers 13 separate tools and fits through commercial-size doors. 888-262-2833 info@datron.com www.datron.com


Lab Management Today

PRODUCT FOCUS

PMMA Materials

WorkNC®Dental

MERZ DENTAL GERMANY manufactures qualified CAD/ CAM materials made of highperformance PMMA for processing long-lasting (minimum three years) temporary crowns and bridges. All PMMA consumables such as the multilayered artegral® ImCrown and artBloc® Temp for CEREC (including inLab users) as well as the PMMA Discs are made of the OMP-N® (Organic Modified Polymer-Network) material which is 100% free of porosities, inorganic fillers and fiber additives. The material is plaque resistant and has excellent shade stability, high flexural strength and high loadability properties. PMMA Discs are available in various diameters and thicknesses, and all classic shades and four additional bleach shades.

SESCOI’s WorkNC Dental is an open reliable and easy-to-use CAD/ CAM software package for the fast machining of prostheses, implants and structures. Its optimized machining sequences apply state-of-the-art 3- and 5-axis CNC machining technologies, and its user-friendly graphic interface has been specially designed for technicians who are not experts in machining technologies.

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248-351-9300 info@sescoi.com, www.cadcam-dental.com

+49 4381 4030 info@merz-dental.de www.merz-dental.de

hyperDENT® CAM software OPEN MIND TECHNOLOGIES’ hyperDENT CAM software develops machining instructions for various restorations. The system comes with wizard-based programming or with a Template Generator module where experts can create machining strategies and sequences. hyperDENT reads .stl models from any scanner and dental CAD software and can communicate to any milling center from 3-axis up to 5-axis. Using advanced machining techniques based on hyperMILL® CAM software, hyperDENT offers reduced machining calculation times and achieves high quality results, especially along margin lines. 888-516-1232, 339-225-4557 info.americas@openmindtech.com www.openmind-tech.com

LMTmag.com | june/july 2012


LAB DAY West: The ‘Place to Be’ in Southern California

LMTmag.com | june/july 2012

LMT’s LAB DAY West—

once considered a mostly regional show—has become a “must-attend” for laboratory owners, managers and technicians, no matter where they live. Our 22nd annual show in Garden Grove, CA attracted attendees from 31 states, Canada, Mexico, Aruba and a handful of other countries. That’s really no surprise given that this year’s show offered a top-notch educational venue with more than 70 seminars and clinics, a lively exhibit hall featuring the latest from 130 manufacturers and suppliers, and a chance to re-connect with old friends and network with 1,600 colleagues. All this in a laid-back environment true to sunny Southern California. Attendees took advantage of two full days of clinics on Friday, May 4th and Saturday, May 5th, and were eager to shop the exhibits on Saturday. In fact, the exhibit hall was already bustling with crowds shortly after the doors opened at 9am and exhibitors reported interest was high and business was brisk. In addition to our attendees, LMT thanks the manufacturers and suppliers who help make LAB DAY West such a successful educational event. This includes our exhibitors as well as our clinic sponsors: American Dental Supply, Argen, B&D Dental, Bego USA, Candulor, Cendres+Metaux USA, Dentsply Implants, Dentsply Prosthetics, GC America, Heraeus Kulzer, HiTec Dental Products, Ivoclar Vivadent, Jensen Dental, Kuraray America, Laserdenta, Lincoln Dental, Nobel Biocare, Nobilium/Ticonium, Preat Corp., Primotec USA, Sirona, Tanaka Dental, Vident, Whip Mix and Zirkonzahn. LAB DAY West returns to the Hyatt Regency Orange County in Garden Grove, CA next May, with exhibits on May 11 and clinics on both May 10 and 11. We look forward to seeing even more of you next year—trust us, it’s worth the trip.

More than 1,600 attendees flooded the Lab Day West exhibit hall on Saturday, May 5th.

LAB DAY West is the perfect place to catch up with old friends. Here, Alex Cadalso, CDT (left), Art Ceramic Studio, Tegucigalpa, Honduras, meets up with Salvador Carrillo, Rio Rico Dental Cosmetics, Rio Rico, AZ.

Arisha Bhaga (right) discusses the benefits of Argen Refining with Paul Gee, CDT, Stardent Ceramics, Castro Valley, CA.

Cindy Ramirez (right) answers questions about Heraeus’ Mondial® Tooth Line for Leo Cavazos, Absolute Dentures, Sun City, AZ.

Cameron Karpowitz (right) of Digital Dental Lab visits with Mike Rawas and Alba Rawas, Rawas Dental Lab, San Clemente, CA, telling them about the DentalMill 3 milling machine.

Are You a LAB DAY West Door Prize Winner? Special thanks to the exhibitors who donated the 34 door prizes to LAB DAY West attendees. Visit LMTmag.com to see if you are a lucky winner.


Join LMT for LAB DAY West 2013:

Aurident Awards Tablet Computer and Silver Coin

Exhibits : Saturday, May 11 Clinics: Friday, May 10 & Saturday, May 11

Judy Fishman picks the winning entry in Aurident’s annual LAB DAY West drawing. Miyoko Nishiya, Ocean Park Dental Ceramics, Santa Monica, CA, won a Vizio Tablet and Winston Kim, Dental One Artistry, Sunnyvale, CA, won a Silver Eagle coin.

Hyatt Regency Orange County, Garden Grove, CA

Watch www.LMTmag.com for details

Ivoclar Vivadent’s Joe Manti (left) and Joe Beale talk to Mely Romo, Inter Dental, San Diego about the many indications of IPS e.max. At the Zahn table, Grant Day, CDT (right) demonstrates the Dental Wings scanner and software for Sully Samartzis, Owner, Zirrec Dental Arts, Scottsdale, AZ.

Jensen customers Wolf and Sylvia Lange (left), Grossmont Dental Laboratory, San Diego, give Karen Leitner rave reviews of the company’s Authentic Porcelain and Artex Articulators.

Eliza Mok (left) works a busy Vident table.

Louisville, KY-based Whip Mix Corp. broadcast the Kentucky Derby live from its exhibit table. “I’ll Have Another” was the winning thoroughbred as well as the attendees’ refrain as Whip Mix staff handed out bourbon balls, roses and prizes to celebrate the annual event.

LMTmag.com | june/july 2012

LMT’s Judy Fishman (center) welcomes Pasadena City College students and instructors Tino Gabrie, CDT, and Jeffrey Mattes, CDT, to LAB DAY West. “We’ve had a great day at the show and the students are motivated by the field trip experience,” said Gabrie.

Barbara Simmons, Satellite Ceramics, El Cajon, CA, watches IOS Technologies’ Travis Schlieder demonstrate the FastScan® Digital Laboratory Scanning System for models. IOS and Jenmar International announced at LAB DAY West that the scanning system is interoperable with Jenmar’s DL-plus lab management software, making case data transfer seamlessly between the two systems.


THE IVOBASE SYSTEM FROM IVOCLAR VIVADENT Featuring precision press technology and specially designed resins, Ivoclar Vivadent’s IvoBase® System eliminates the technique-sensitive steps associated with traditional denture fabrication. The result is a precision denture base with high fracture toughness, low thermal shrinkage and low residual monomer content. The system features a fully automated chamber that handles all the processing from press to cure and a display that shows the current operational status at a glance. It incorporates the IvoBase Injector, flask set and two types of acrylic: IvoBase Hybrid for universal applications and IvoBase High Impact for load-bearing dentures. Both acrylic types are available in several natural shades, including the popular Preference Shade. The acrylics are formulated to integrate the benefits of both heat- and cold-/warm-curing materials. Unlike conventional cold curing, heat curing penetrates the polymethylmethacrylate (PMMA) tooth base and produces low residual monomer content, good clinical resistance and a good bond to the denture teeth. However, cold- or warmcuring offers easier handling of the denture, short processing time and accurate fit. For details, call 800-533-6825 or visit www.ivoclarvivadent.us.

A Systematic Approach for Fabricating Precision-Pressed Dentures Using Ivoclar Vivadent’s IvoBase System you can fabricate strong and accurate, precision-processed conventional and implant-retained dentures in a relatively short time. Here’s a look at the process: STEP 1

STEP 4

STEP 6

Prepare the flask and invest the waxup. The process is similar to conventional processing with the addition of pre-formed wax sprues that allow the acrylic to flow into the mold.

STEP 2

Insert the capsule into the flask and place it into the IvoBase press.

STEP 5

Once the wax sprues are placed, isolate the upper flask half with a flowable silicone that has a shore hardness of at least 70. Next, boil out the waxup, condition the teeth and isolate the stone surfaces with separator.

STEP 3

Mix the IvoBase Hybrid or IvoBase High Impact (20ml of monomer, 34g of polymer for either acrylic).

Select the appropriate program using the push-button operator interface, then press “start.” The controlled heat/pressure polymerization feature of the IvoBase System allows for continuous injection of the acrylic into the mold while it polymerizes. The low start temperature (less than 40°C) minimizes thermal shrinkage and the patented smart thermo-management technology controls and compensates for polymerization shrinkage. Once the program is complete, allow the flask to cool and divest the dentures.

The density resulting from the processing cycle—combined with careful attention to waxing, flasking and separating— provides a denture that requires minimal finishing and polishing. You can use the same finishing techniques and tools you use for conventional dentures (cross-cut carbide burs, sandpaper wheels, polishing points, pumice with rag wheel and universal polishing paste, etc.). The dentures can be remounted and occlusally adjusted prior to separation from the cast. Once complete, the processed dentures are finished with a final trim and polish.


Lab Lab Management Management Today Today

CALENDAR

Meetings, Shows, Seminars & Clinics Around the World and on the Web

Seminars & Clinics Listings under each sponsor are in alphabetical order by course title.

BEGO Bremer Goldschlägerei +49 421 2028-371 www.bego.com w

Academia Dental Removable/ Fixed Denture Course is a four-week program covering removable telescopic dentures, implant prosthetics, CAD/CAM technology and guided surgery. Module I: Removable Denture is Aug. 20-31 and Module II: Fixed Denture is Sept. 3-14 in Bremen, Germany. Participation in only one module is possible.

BEGO USA All courses taught by Martin Schmid, CDT, and are held at BEGO’s laboratory in Lincoln, RI. 800-342-2346 www.begousa.com w

Advanced Porcelain offers handson techniques for layering porcelain to achieve natural restorations in the anterior and posterior areas. July 23-24. 16 CE credits. w

BeCe Press. Learn how waxing and pressing to full contour can create excellent results, save time and increase profits. July 9-10 and Sept. 10-11. 16 CE credits. w

Master’s Course. An intensive course for the advanced technician looking for cross-training in different departments. Participants get a solid understanding of case planning and workflow and fabricate a variety of restorations using both traditional and digital techniques. Upon completion, every participant has an esthetically pleasing showcase to use as a marketing tool. Nov. 12-16. 40 CE credits.

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Porcelain Course demonstrates waxing principles to develop coping designs that harmonize with porcelain applications. Oct. 17-18. 24 CE credits. w

Precision Removable Appliance® offers hands-on training and step-bystep fundamentals incorporating the Wironium® System. Sept. 24-26 and Oct. 29-31. 24 CE credits. w

Two-Day C&B Course: Participants fabricate a three-unit bridge and two single copings from waxup to finish and troubleshoot spruing, investing and casting processes. Oct. 15-16. 16 CE credits.

www.cap-us.com/events

CAP Digital Study Club. Join the CAP team and fellow dental lab professionals to keep up-to-date on the latest in CAD/CAM technologies. Held at CAP’s Stoneham, MA education center. Sept. 5 and Nov. 7. w

Dentsply ProstheticsCeramco® All courses are held at the company’s Technical Education Center in Burlington, NJ, and, unless otherwise noted, are worth 16 CE credits. 800-243-1942, ext. 56040 w

Ceramco® iC Integrated Solution covers the fabrication of allceramic crowns, veneers, inlays/onlays, pressed-to-metal, and pressed-tozirconia restorations. July 9-10, Sept. 10-11 and Nov. 26-27.

that covers techniques for obtaining proper preparation reduction for PFMs, pressed ceramic and CAD/ CAM restorations; preventing porcelain fractures during various eccentric movements; and using color and labial morphology to create optical illusions. Attendees use tooth-colored dentin, enamel and transparent waxes to complete a six-unit anterior waxup following the DeVreugd Compass Concept©. Nov. 9-10. w

A Practical Approach to Posterior Morphology is a hands-on waxing course during which attendees learn how to use the DeVreugd Compass Concept© to design the best occlusal morphology for every patient. Learn how the time-saving compass applies to tooth sections with different occlusal contacts or different rotations and every possible articulation of the mandible. Sept. 21-22.

Interdisciplinary Dental Education Academy (IDEA) Courses are held at IDEA in Foster City, CA, outside San Francisco. 866-700-IDEA (4332), 650-578-9495 bob@ideausa.net www.ideausa.net

Creative Ceramics covers the ability to accurately match natural dentition, the shade-taking processes and communication between the dentist and technician. July 25-26, Oct. 1-2 and Dec. 3-4.

Oral Stratified Build-Up Technique—How to Achieve Lifelike Implant Restorations with Gingival Porcelain. Jungo Endo, RDT, demonstrates his concept and application process of gingival porcelain for a naturally esthetic outcome. The hands-on course covers the fabrication of a three-unit bridge, how to achieve lifelike implant restorations with gingival porcelain, possible problems in highly demanding esthetic cases and how to solve them. Nov. 9-10. 16 CE credits.

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Complete Cercon® Zirconia covers esthetics, biocompatibility and “ease of use” for CAD/CAM metal-free restorations using zirconia oxide and CAD/CAM technology. Aug. 13-14 and Nov. 12-13. w

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Fundamentals of Dental Ceramics provides the beginning ceramist with the information and skills needed to complete all the steps involved in a porcelain-fused-to-metal restoration. Aug. 6-7 and Oct. 15-16. w

The Next Generation Provisional System—Radica™ offers the participant the opportunity to become familiar with the next generation of provisional restorative material, Radica. 8 CDT credits. Course offered by request; contact Toni Testa at 800-243-1942, ext. 56040.

Dentsply ProstheticsTrubyte® All courses are held at the company’s Technical Education Center in York, PA. Unless otherwise noted, courses are worth 16 CDT credits. 800-243-1942, ext. 56040 w

Eclipse® Prosthetic Resin System Certification covers Dentsply Prosthetics’ proprietary system for making removable appliances quickly and with less volumetric shrinkage than conventional materials. Sept.17-18 and Dec. 3-4.

DeVreuged Dental Seminars Courses are presented by Russell DeVreugd, CDT, in Durham, NC. 919-889-2556, 919-797-0857 intldent@ameritech.net www.idseminars.com w

Anterior Function and Esthetics is an updated hands-on waxing seminar

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Predictable Aesthetics and Longevity with Bonded Porcelain Restorations. Dr. Pascal Magne, Ph.D., and Michel Magne, BS, MDT, offer this intense hands-on course for dentists and technicians wishing to upgrade their skills and understanding of bonded restorations. July 26-29. 32 CE credits. w

Replicating Nature with Implants. Otto Prandtner, MDT, covers the fundamentals of esthetics and most current technology used to create lifelike implant abutments and porcelain crowns. Oct. 5-6. 16 CE credits.

Ivoclar Vivadent Course information varies depending on course location or content: California, Las Vegas and New York

47 courses: Carrie Mills at 800-533-6825, ext. 4363 Canada courses: Leigh-Anne Langley at 800-263-8182, ext. 8260 Florida courses: Dana Glina at 800-5336825, ext. 2902 w

CAD/CAM Workshop featuring Sirona inLab covers how to produce more consistent and esthetic restorations using IPS e.max and IPS Empress CAD materials. Introduction to CAD/CAM Featuring Sirona inLab is a prerequisite. Oct 22-23 in Amherst, NY. 14 CE credits. w

Complete Denture Workshop. This advanced denture setup course is a fast-paced, “boot camp” style program that includes several setups and tear downs. It covers several occlusal schemes, posterior tooth selection for various removable partial denture conditions and implant-retained dentures. Sept. 21 and Oct. 19 in Mississauga, ON; and Nov. 10 in Sarasota, FL. 7 CE credits. w

Introduction to CAD/CAM Featuring Sirona inLab covers all the basic aspects of the inLab system and comprehensive training on restorative solutions using IPS Empress and IPS e.max. July 30-Aug. 1 in Foster City, CA, and Nov. 5-7 in Amherst, NY. 21 CE credits. w

Introduction to CAD-on Technology provides education for Sirona inLab customers on the proper design and fabrication of an IPS e.max CADon bridge. There are prerequisites for this course; check the website for details. Aug. 29 in Foster City, CA; Sept. 12 in Sarasota, FL; and Nov. 12 in Amherst, NY. 7 CE credits. w

Introduction to Complete Dentures A-Z covers principles that increase personal knowledge, proficiency and productivity. Topics include communication, setup techniques, occlusion schemes and the Ivocap Injection Processing System. Aug. 22-24 and Nov. 7-9 in Sarasota, FL. 21 CE credits. w

Introduction to Press Technology covers the fundamentals of the IPS e.max technique including IPS e.max components for pressing (IPS e.max Press and IPS e.max ZirPress) and IPS e.max Ceram for the layering fabrication technique. Aug. 16-17 and Nov. 29-30 in Las Vegas; Aug. 16-17 and Sept 14-15 in Mississauga, ON; Oct. 4-5 in Amherst, NY. 14 CE credits. w

Master Complete Dentures with Robert Kreyer, CDT, with >>

LMTmag.com | june/july 2012

w One-Day C&B Course. Learn techniques that bring consistency to hand waxing, spruing, investing and casting. This program also takes the fundamentals of hand waxing and applies them to CAD-designed copings, bridges and full contour restorations. Aug. 20. 8 CE credits.

Custom Automated Prosthetics (CAP)

CALENDAR


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Lab Management Today

>> Focus on Denture Base Esthetics guides participants through techniques to achieve truly esthetic and functional complete prosthetics. Oct. 11-12 in Sarasota, FL. 14 CE credits. w

Master Dentures on Implants with Tom Wade, CDT, (Featuring SR Phonares & NobelProcera™ Implant Bar Overdenture) covers how to fabricate implant-supported fixed and removable overdentures. Aug. 23-24 and Sept. 27-28 in Mississauga, ON; and Sept. 13-14 in Sarasota, FL. 14 CE credits. w

Master Implant Esthetics with Lee Culp, CDT, Featuring NobelProcera™ Software & IPS e.max® covers the various abutment options and restorative combinations that create the most esthetic restoration for various clinical scenarios. Oct. 4-6 in Sarasota, FL, and Nov. 8-9 in Mississauga, ON. 21 CE credits. w

Master Press Technology with Oliver Brix, Featuring IPS e.max Ceram covers the fundamental elements of esthetics and how to properly handle all-ceramic materials. July 13-14 in Sarasota, FL; July 16-17 in Amherst, NY; and Sept. 27-28 in Marina Del Rey, CA. 14 CE credits. w

Master Press Technology with Jürgen Seger, Featuring IPS e.max Ceram covers balanced smile design and all-ceramic solutions for diverse conditions. Oct. 29-30 in Sarasota, FL. 14 CE credits. w

Press Layering Workshop Featuring IPS e.max provides the next level of training following the introductory press course. Attendees fabricate an anterior bridge using cutback and layering techniques as well as a monolithic posterior crown. Aug. 8 in Sarasota, FL; Sept. 21 and Oct. 19 in Mississauga, ON; Sept. 24 and Oct. 24 in Amherst, NY; and Nov. 14 in Marina Del Rey, CA. 7 CE credits.

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Smile Design Workshop Featuring IPS e.max (Press or CAD/CAM) provides advanced layering concepts for technicians working with lithium disilicate restorations. Aug. 9-10 in Sarasota, FL; Sept. 10-11 in Amherst, NY; and Nov. 15-16 in Marina Del Rey, CA. 14 CE credits.

Nobilium/Ticonium Courses are held in Albany, NY. 518-434-3147 info@cmpindustries.com w

Ad va n ce d Pa r t i a l Tra i n i n g Course: Learn to fabricate partials using advanced techniques with Elmer Rose, CDT. Oct. 11-12 (includes a CMP plant tour). 16 CE credits. Flexible Partial Training: Learn the basics of flexible partial fabrication using Nobilium’s Flex Star and make an upper and lower partial from start to finish (includes a CMP plant tour). Aug. 2-3 and Oct. 25-26. 16 CE credits. w

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Partial Framework Bootcamp: Learn the basics of removable framework construction from Elmer Rose, CDT. Oxy-phosphate and Ethyl-silicate methods are covered. Construct a complete upper and lower cast framework and take a plant tour. Aug. 15-17, Sept. 12-14 and Nov. 14-16. 24 CE credits.

Oral Design Center Monterey The following courses are part of DENTSCAPE Continuum, an advanced hands-on ceramic program instructed by Naoki Aiba, CDT. The two-year course started in May 2011 but you can take the courses individually throughout 2012. Courses are held at the Oral Design Center Monterey in Monterey, CA, and worth 16 Scientific CDT credits. 831-333-9077 OralDesign@aol.com www.naokiaiba.com w Course

II: Key Effects™—Use of Specific Powders and Effects covers the color science of ceramic powders and its

application; attendees fabricate two single anterior PFZ restorations. July 13-14. w

Course III: Shade Taking & Dental Photography A to Z covers intraoral photography and its use for analyzing midline, incisal edge and shade, utilizing Photoshop; attendees fabricate a single central PFZ restoration. Oct. 5-6.

Pressed & Layered restorations by Bill Mrazek

For courses in California, call Jeff Youngerman at 805-501-2822 or email jeff.youngerman@sirona.com.

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For courses in the Southeast, call Lee Gorham at 704-651-5146.

Course VII: Advanced Ceramic for Functional Esthetics, Part 1 covers the first buildup of the six-unit anterior PFM or PFZ case designed in Course VI, with a focus on designing shade progression and value control, pre-margin correction and internal stain technique. Aug. 10-11. w

Course VIII: Advanced Ceramic for Functional Esthetics, Part 2 completes the six-unit anterior case started in Courses VI and VII and focuses on designing cervical contour, designing esthetics without compromising function, contouring, texturing, glazing and polishing. Oct. 19-20.

Primotec 866-643-3129 info@primotecusa.com w

Advanced Phaser Welding Course covers everything from how to properly set up the phaser to how to weld partials, crowns, bridges and implants quickly, easily and without distortion. Sept. 8 and Dec. 1 in Charlotte, NC.

PTC All courses are held at the company’s training facility in Morgan Hill, CA. 800-448-8855 www.ptcdental.com

Creating Natural Dentures Course covers oral anatomy and physiology, constructing recording devices, upper and lower setups, tissue waxing and carving, and finishing dentures. Also covered: basic, strong and soft setups; smile design concepts; and communication between the technician, dentist and patient. Aug. 15-18.

LMTmag.com | june/july 2012

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“Colors from Within”— A Predictable & Efficient Approach Providing Lasting Beauty and Vitality to Layered Restorations

Mrazek Consulting & Training Lab: 630-416-9876 Cell: 630-740-0345 MPLTD4@aol.com William R. Mrazek B.Sc., CDT

Sirona

Course IV: Foil Technique Porcelain Laminate Veneers covers the three keys to improve marginal integrity, and managing opacity and translucency for discolored and non-discolored underlying dentition; attendees fabricate two PLVs with bleached shade. Non-prep PLV is also covered. Nov. 9-10.

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How to Stand Out in a Stain & Glaze World

practical application of both anterior and posterior restorations. Participants study anterior anatomy, the 10 components of smile design, and learn to build and contour a six-unit anterior bridge and four-unit posterior bridge. Aug. 22-25 and Oct. 17-20.

Crown and Bridge Waxing Course covers the fundamentals of full contour waxups and framework design, and is ideal for training or upgrading a waxing or CAD/CAM design technician. Participants learn to wax full upper and lower restorations as well as upper six-unit anterior and four-unit posterior frameworks including coping design. July 18-21 and Sept. 19-22. w

Porcelain Application and Contouring Course covers the theory and

For courses in the Midwest, call Barry Diener at 704-654-2546, email barry. diener@sirona.com, or visit www. facebook.com/sironainlabmidwest. For courses in the South Central U.S., call David Bolen at 806-445-3972 or email david.bolen@sirona.com.

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Expanding Your Business with Digital Dentistry covers the fabrication of full contour crowns, inlays, onlays, veneers and specifically pure zirconium copings/frameworks using the Sirona inLab System. Also discussed: file transfer via CEREC Connect, next-day restorations, abutment milling, and tips to minimize material waste and increase productivity. June 22 in Atlanta; July 13 in Columbia, SC; July 27 in Orlando; Aug. 10 in Birmingham, AL; Aug. 24 in Tampa, FL; Sept. 7 in Memphis, TN; and Sept. 21 in Ft. Lauderdale, FL. w

Sirona inLab Seminar featuring Mike Suris, current inLab owner and President of DPL Laboratory in Merrillville, IN. June 29 in Houston. 3 CE credits. w

Today’s Digital Lab covers all aspects of Sirona inLab technology from materials to software design. Hear from current owners who have successfully implemented the technology and have shown significant growth in a challenging economy. July 18 in Woodland Hills, CA; and July 20 in Los Angeles.

Sterngold Unless otherwise noted, courses are held at the company’s facility in Attleboro, MA. Space is limited to 15 participants. 800-243-9942 www.sterngold.com/sterngold/ events/training w

Three-Day Hands-On Attachment Course is designed for both dentists and technicians and covers attachment application in partial dentures, overdentures, implants and segmented bridgework. June 21-23, and Nov. 8-10 in Attleboro, MA; and Sept. 21-23 at L.A. City College. 21 CE credits.

Sun Dental Labs Webinars are held at 3pm, EST. Space is limited to the first 25 participants; visit the website to register.

Connect with other lab owners on The BRIDGE at LMTmag.com and get your toughest business questions answered. Start a conversation today!


Lab Lab Management Management Today Today

www.sundentallabs.com/tradeshow. aspx

Webinar: CAD/CAM Technology for Dentists and Dental Labs. June 26. Webinar: Implant Abutments Q&A. Nov. 27. Webinar: Sun Dental Labs’ Fixed Restorations featuring Suntech® Full Zirconia. Aug. 28. Webinar: Sun Dental Labs Products and Services Overview. Oct. 23. Webinar: Sun Dental Labs’ Removable Restorations featuring Sunflex® Partial Dentures. June 24.

CALENDAR

3.0, including how to set up and calibrate the system; use the automatic scan and design tools; scan impressions; and import intraoral scans. July 18-20, Aug. 8-10 and Sept. 12-14 in Arvada, CO. 20 CE credits.

Zahn Dental Contact Beth Collington for more information. 609-672-0872 www.zahndental.com/education w

Advanced Dental Wings Operating System supplements the Dental Wings Basic Open System course. Grant Day, CDT, offers an in-depth explanation of the new 3.0 software and features. June 28-29 and Aug. 23-24 in Arvada, CO. 16 CE credits.

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Contemporary Porcelain Innovations Lectures/Demo featuring Noritake CZR, EX-3 and EX-3 Press explores the evolution of these Noritake porcelains and their application to various substructures and new product line additions. Carmelo Gonzales, CDT, covers layering and pressing techniques, Noritake color philosophy, Internal Live Stain Tech-

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Basic Dental Wings Operating and Scanning System. Grant Day, CDT, covers the operation of DWOS™

49 nique, correct application of Opalescent Luster Incisal porcelains and the new Universal EX-3 Paste Opaque. July 13 in Tampa, FL. 4 CE credits. w

Dentsply Complete Denture Workshop. George McIntosh, CDT, covers theories and techniques, including anterior tooth molds and their arrangement in the arch, posterior tooth designs and the correct articulator settings to achieve bilateral balanced occlusion with Trubyte posterior teeth. Aug. 10 in Seattle. 8 CE credits. >>

Vident Unless otherwise noted, each webinar costs $39.95, features a two-minute trailer that can be previewed prior to purchase and offers 1 CE credit after successful quiz completion. www.vident.com/courses

Webinar: Basics of FDA for the Dental Lab with Safelink’s Gary Morgan. Webinar: Denture Teeth Setup with Dennis Purinton, CDT. Webinar: Denture Tooth Selection. This 15-minute video is free but does not offer CE credits. Webinar: Lingualized Occlusion S etup w i t h D e n n i s P u r i n ton, CDT.

inLab is turning 10! ®

Come celebrate a decade of inLab excellence at the CEREC 27 and a half event in VEGAS. ®

August 16-18, 2012 The Venetian, Las Vegas

Webinar: Porcelain Building Techniques with Dr. Ed McLaren. Webinar: Single-Arch Denture with Dennis Purinton, CDT.

Whip Mix All webinars begin at 11 a.m. EST. www.whipmix.com/webinars

Webinar: Articulators/Access— How to Determine Which Articulator to Use. Jim Robinson, CDT, discusses the purpose of the articulator; the importance of using an articulator; how to select an articulator; and when to consider using accessories with your articulator. Nov. 13. 1 CE credit.

Webinar: Investing and Investment Selection. Craig Pickett, CDT, RG, discusses the information necessary to select and properly use an investment for your individual application. Dec. 11. 1 CE credit. Webinar: Reducing Remakes by Evaluating Impressions Prior to Pouring. Craig Pickett, CDT, RG, looks at common impression errors that should be corrected by the clinician prior to fabrication of the prosthesis. Sept. 18. 1 CE credit.

In 2010, we rocked the dental world with the CEREC 25th Anniversary Celebration in Vegas; the most exciting, most talked about and most memorable event in dentistry since the invention of dental CAD/CAM. Now we’re doing it again with CEREC 27 and a half, and we’re proud to turn our attention to another spectacular milestone in dentistry: The ten-year anniversary of inLab. We’re calling it “inLab 10 at CEREC 27 and a half” and it’s a great place to meet and network with thousands of CEREC dentists. Bring lots of business cards— you’re going to need them! So pack your bags (it’s never too early!) and get ready for an event you’ll never forget.

Don’t miss:

A multitude of inLab presentations to help you become more profitable Hands-on experience with the latest and greatest innovations in digital dentistry Exhibits showcasing the top dental companies and their products and services CE credits and more CE credits “A-list” celebrity entertainment Invitation-only party at TAO Nightclub, the hottest club in Vegas Much, much more…

*SPECIAL “No Cost” INCENTIVE:

Each lab registrant will receive a FREE supply of material blocks and other consumables equal to the cost of registration. (Free goods will be distributed in person at the event in Las Vegas.)

Visit www.inLab10.com for all event details, including an up-to-date inLab speaker lineup, celebrity entertainment, and to register for this once-in-a-lifetime educational experience!

LMTmag.com | june/july 2012

Webinar: How to Mount Cases to a Semi-Adjustable Articulator using a Face Bow Record. Craig Pickett, CDT, RG, discusses the importance of Face Bow records and their use, the two different types of mounting and the step-by-step procedure to create a successful mounting using each. Aug. 28. 1 CE credit.

Join us this summer in Las Vegas to celebrate 10 fantastic years of inLab.


50 >> w Hilla™ Digital Porcelain Transfer Lecture and Demo shows how to easily use this digital ceramic transfer to characterize restorations and use the incisal characterization guide to develop better communication between the laboratory, dentist and patient. June 20 in Melville, NY; July 17 in San Francisco; and July 18 in Sacramento, CA. 2 CE credits. w

Problem Solving for Removable Appliances and Tips and Tricks, hosted by Dentsply and Zahn Dental, consists of two courses: Partials Made Easy...Tips and Tricks for Better Results (9am to noon); and Tips and Tricks, Problem Solving Dentures (1pm to 4pm) which covers several basic factors of complete denture construction. July 27 in Burlington, NJ. You can attend sessions individually or together; each is worth 3 CE credits. w

Zirlux™ FC Full Contour Lecture and Demo covers this new zirconia shading system and the process for shading a milled full-contour zirconia crown to its desired final shade using a traditional stain and glaze technique. Also covered: how to build up a crown directly on Zirlux with Avanté® Z™ with traditional layering techniques and two alternative

techniques for pressed restorations: cutback and layer using Dentin Pellets and Press Incisal, and stain and glaze using Translucent Pellets. June 27 and July 27 in Sacramento, CA; and July 20 in Seattle. 4 CE credits. Webinar: Myerson’s HotShotElite—Make Clasps in Less than 30 Minutes covers the many options for replacing metal and acrylic with state-of-the-art thermoplastics. Kris Schermerhorn, CDT, AAS, provides step-by-step processing instructions and reviews actual cases using Myerson’s HotShotElite injection gun. July 18. 1 CDT credit. Webinar: Myerson’s FlexPress: Reliable, Repeatable Results! Kris Schermerhorn, CDT, AAS, describes how to replace metal and acrylic with Myerson’s state-of-the-art thermoplastics, provides step-by-step processing instructions and reviews actual cases. Aug. 22. 1 CE credit. Webinar: Premium Esthetic Dentures—The Science Behind the Results. Dennis Urban, CDT, focuses on the best techniques to achieve the ultimate in function, esthetics and patient satisfaction, including articulation, various occlusal schemes, denture setups utilizing the Mondial® i tooth line, lingualized occlusion,

implant overdentures, anatomical waxups and precise denture processing. July 24 at 7:00pm EST. 1 CE credit.

Zirkonzahn 800-989-8931 infousa@zirkonzahn.com www.zirkonzahn.com w

Enrico Steger Conference Tour. Enrico Steger, President of Zirkonzahn and the inventor of the full contour Prettau ® Bridge is touring California from July 23-27. He covers zirconia-related questions, including: Is zirconia the material of the future? Does it really make a difference which zirconia is used? What types of zirconia are there? Why are full-zirconia restorations recommended? He also explains the possibility of these restorations with a CAD/CAM system and offers hints on how to be profitable, insights on current scientific data, and a glimpse at the future and new technologies.

Trade Shows & Meetings June 22-24 | 15th International Congress of Oral Implantologists’ Asia Pacific Section Congress in Ho Chi Minh City, Vietnam. For details, visit www.icoi.org.

July 19-22 | Fun ‘n Sun Weekend at the Beau Rivage Hotel & Casino in Biloxi, MS, sponsored by the Louisiana and Mississippi Dental Laboratory Associations, includes seminars, table clinics, trade show exhibits, CDT/RG written exams plus golf and fishing tournaments. Contact Wanda Hincher, CDT, at 336-835-9251, contactus@fun-n-sun-weekend.com or visit www.fun-n-sun-weekend.com.

August 16-18 | CEREC 27 and a Half, at The Venetian in Las Vegas, celebrates 27 and a half years of Sirona’s CEREC System with educational opportunities, an exhibit hall and several keynote speakers. At the event, the company also celebrates the inLab System’s 10-year anniversary. For more information, call 855-237-3248 or visit www.cerec27 andahalf.com or www.inlab10.com.

LMTmag.com | june/july 2012

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Lab Management Today

29-Sept. 1 | FDI 100th Annual World Dental Congress in Hong Kong presented by the FDI World Dental Federation features new technology and the latest developments from international and regional experts. For more information, email congress@ fdiworldental.org or visit www.fdicongress.org.

September 13-15 | Florida Acedemy of Cosmetic Dentistry’s Annual Scientific Session & Trade Show at the Hilton Orlando Bonnet Creek in Orlando includes educational sessions and a trade show. For details, call Jill Jackson at 866-608-3223, email jjackson@executiveoffice.org or visit www.flacosmeticdentistry.org.

13-16 | Southeastern Conference of Dental Laboratories is held at the InterContinental Buckhead in Atlanta and includes educational sessions, keynote speakers, an expo and CDT/RG written exams. Contact Wanda Hincher, CDT, at 336-8359251, contactus@scdl-online.org or visit www.scdl-online.org. 20-22 | International Congress of Oral Implantologists’ World Congress XXIX at the Marriott World Center Hotel in Orlando. For details, visit www.icoi.org. 21-22 | Oregon Association of Dental Laboratories’ Workshop 2012 at Spirit Mountain Casino & Conference Center in Grand Rhonde, OR, includes an exhibit hall, evening reception, courses for CE credits and a raffle. For details, contact Carol Grace at 503-842-4100, carol.oadl@ gmail.com or visit www.oregondentallabs.com. 29-Oct. 2 | American Academy of Periodontology’s 98th Annual Meeting in Los Angeles includes four “Innovations in Periodontics” sessions. For more information, call 800282-4867, email meetings@perio.org or visit www.perio.org.

October 18-21 | 153rd ADA Annual Session at the Moscone Convention Center in San Francisco features a scientific program and a World Marketplace Exhibition. To register, visit www. ada.org. 31-Nov. 3 | 42nd Annual Session of the American College of Prosthodontics at the Marriott Baltimore Waterfront in Baltimore, MD, provides a forum for dialog, education, advancement and improvement in all aspects of the prosthodontic specialty. Call 312-573-1260 or visit www.prosthodontics.org.

November 8-11 | Eastern Conference of Dental Laboratories, sponsored by the North and South Carolina Dental Laboratory Associations at the Embassy Suites Hotel Charlotte/Concord in Concord, NC, includes seminars, exhibits, table clinics, CDT/RG written exams and a golf tournament. For additional information, contact Wanda Hincher, CDT, at 336-8359251, contactus@eastern-conference. com or visit www.eastern-conference.com. 15-18 | 9th Annual CAD/CAM Expo, sponsored by the Dental Laboratory Owners Association of California, is at a new venue this year: Crowne Plaza Anaheim Resort in Garden Grove, CA. For hotel information, visit www. anaheim.crowneplaza.com/; for hotel reservations, visit https://resweb. passkey.com/go/6fa85a89. For show information, visit www.dloac.org/ member_Services. 23-28 | Greater New York Dental Meeting is the largest dental show in the U.S., offering a choice of seminars, table demonstrations, workshops and exhibits. For details, email info@gnydm.com or visit www.gnydm.com.


LAB MANAGEMENT TODAY

51

Enhance your Laboratory’s Productivity and Profitability

Flexite Ultra

PRODUCT HIGHLIGHT:

More Laboratories Turning to YX Noble Alloy from Aurident; A Low Cost Alternative!

A

urident’s YX “With current alloy offers gold market prices laboratories so high, Aurident’s a versatile, noble YX offers great casting alloy at a value not only in moderate cost. YX cost but in its qualcontains 2% gold, ity as well. It has 40% palladium and great finish and 25.4% silver. Easy outstanding marto cast and work gin seals and is very easy to work with, YX castings have an esthetically with. Doctors are attractive soft yel- Restoration by M.R. Smile Designs, Newport Beach, CA more than satisfied with the product low color. Its low specific gravity allows a greater they’re getting at such an affordnumber of units per ounce. able price.” With the escalating price of ~Jason Byun Advantech, Fountain Valley, CA gold, more laboratory owners are turning to YX to realize cost sav“In a time when alloy prices ings without sacrificing quality. are high, Aurident’s YX gold has Here’s what they’re saying: allowed me to offer my doctors “We have been purchasing a full cast crown that meets the from Aurident for over 20 years standard of our laboratory while and have been pleased with their maintaining affordability. It is a great metal to work with.” development of many new alloys over that period of time. Auri~Travis Roy Roy Dental Lab, New Albany, IN dent’s YX alloy is, in our opinion, exceptional in that it offers a noble rating with good yellow color and The recent fluctuations in the prehas type IV alloy properties. It cious metals markets make Auricasts well and polishes very easily. dent’s YX alloy a good noble metal It has a high noble metal content alternative to higher gold alloys. To order YX, call Aurident at with a relatively low price.” ~Kevin & Kathryn Taylor 800-422-7373 or visit www.auriTaylor Dental Studio, Montesano, WA dent.com. S P O N S O RE D

BY

AU RI D E NT,

IN C.

Lava™ Plus High Translucency Zirconia

ERA Lock STERNGOLD’s ERA Lock is an automixing filled composite resin cement specially formulated to provide a high-strength bond with titanium components. The cement is also suitable for use with dentin bonding agents in the final cementation of inlays, crowns, bridges and intraradicular posts. For more information, call 800-243-9942 or visit www.sterngold.com.

Wirobond C+ BEGO USA’s Wirobond C—nonprecious alloy ingots that have been used in traditional casting for years—is now available in a sintered powder form used in SLM production, a method of melting layers together from a scanned .stl file. This sintered powder, Wirobond C+, has a CTE of 14.0-14.2 making it compatible with most leading ceramic systems. SLM manufacturing technology improves the tensile strength, elongation limits and modulus of elasticity versus a cast alloy. Its 24.7% chromium content produces a passivity layer making Wirobond C+ extremely corrosion resistant and biocompatible. For more information, call 800-342-2346 or 401334-9261, email cadcam@begousa.com or visit www.begousa.com.

IvoBase® System The IvoBase® System from IVOCLAR VIVADENT consists of a fully automated continuous press injector and specially formulated pre-dosed acrylic. The IvoBase Injector features a push-button operator interface. During the processing cycle, polymerization shrinkage of the acrylic resin is compensated by the system’s patented smart thermomanagement technology resulting in excellent accuracy, density and strength. The base materials consist of PMMA-based polymers and are available in two pre-dosed versions: IvoBase Hybrid, suitable for universal applications; and IvoBase High Impact, designed for high load-bearing dentures. For more information call 800-533-6825 in the U.S., 800-263-8182 in Canada or e-mail mail@ivoclarvivadent.com.

LMTmag.com | june/july 2012

Available from JENSEN DENTAL, 3M ESPE’s new Lava Plus is a high-translucency zirconia system for highly esthetic monolithic and framework-veneered restorations. Its translucency, strength and shading technology allow you to quickly and easily achieve predictable and precise results. Eighteen natural, warm colors including A1-D4 and two bleach shades, along with eight effect shades, one fluorescent effect shade and special color markers give you unlimited flexibility for highly esthetic results. Lava Plus zirconia matches the Vitapan® Classical shade guide, and offers a conversion to the most common 3D-Master® shades. Lava Plus comes with a 15-year warranty. For more information, contact your Jensen Sales Consultant at 800-243-2000.

From THE FLEXITE COMPANY, Flexite Ultra is an accurate-fitting, nylon thermoplastic for full dentures for patients who are allergic to acrylic. Available in light pink, dark pink, clear and ethnic shades, Flexite uses only FDA Medical Grade thermoplastics that contain no BPAs or other harmful chemicals. For more information, call 866-FLEXITE (353-9483) or 516-746-2622, or visit www.flexitecompany.com.


52

LAB MANAGEMENT TODAY

Auritex-LP

Ceramill Zolid

Auritex-LP from Aurident, Inc. is an economical, white, high noble alloy for porcelain-fused-to-metal applications. Containing 40% gold, 32% palladium, and 20.5% silver, Auritex-LP is designed to help laboratories reduce costs. Compatible with a wide range of porcelains, Auritex-LP is easy to use and work with. The alloy is an ideal alternative to higher gold content alloys, while still maintaining high noble classification. Auritex-LP can be used for high-stress applications such as long-span bridges as well as single units. For more information or to place an order, call 800422-7373 or visit www.aurident.com.

Ceramill Zolid advanced zirconia from Amann Girrbach is a translucent zirconia with a natural color gradient that offers esthetic optical depth effects while maintaining the strength and stability necessary for function. Using this advanced new material in combination with the Ceramill CAD/CAM process system, the laboratory now has the ability to produce esthetic full contour zirconia prosthetics without the need for veneering. For more information, visit www.amanngirrbach.com. To register for a Ceramill System Demonstration in your area, visit www.ceramilldemodays. com or call 800-851-3719.

DentCAD 2012 Software DELCAM’s 2012 release of DentCAD features a higher-definition modeling method allowing better representation of fine details and realistic anatomical match to the surrounding teeth. It also includes a more extensive and realistic library of standard tooth designs. The new version also incorporates Axiom alignment functionality for the precise positioning of scan adaptors and features an improved bar design for better connections and strength. DentCAD and Delcam’s OrderManager workflow management software are now more closely integrated so that the system is updated automatically with design data as it’s generated. For more information, call 877-335-2261 or email marketing@delcam.com.

Task-Vision Clip On Loupe VISION USA’s Task-Vision Clip On Loupe with aspheric lenses is distortion free and available in three styles: bifocal, full lenses and large full lenses. The loupes attach to your prescription, safety or laser safety glasses and add magnification of +1.0, +1.5, +2.0, +2.5, +3.0,+3.5, +4.0 and +5.0. They feature a coated clip to prevent lenses from scratching and are extremely light and comfortable. The bifocal lenses clip on/flip up with magnification for the lower portion of your glasses. The full or large full lenses clip on/flip up so you have magnification when looking up or down. Cost: $21.95. For more information, call 800-257-5782 or 856-795-6199, or visit www.visionusasupplies.com.

LMTmag.com | june/july 2012

Esthetic Rehabilitation in Fixed Prosthodontics, Volume 2: Prosthetic Treatment Written by Mauro Fradeani and Giancarlo Barducci, this lavishly illustrated book presents the procedural phases required to achieve optimal esthetics in fixed prostheses. The presentation of clinical and laboratory procedures and 2,500 clinical photographs and illustrations highlight communication between the technician and clinician. Published by QUINTESSCENCE, this 600page book costs $320. For more information, call 800-621-0387 or 630-736-3600 or visit www. quintpub.com.

DiaPol L26DG Diamond Polisher STRAUSS DIAMOND’s DiaPol L26DG Diamond Polisher is a knife-shape diamond pre-polishing system for working on porcelain crowns and bridges and zirconia and alumina copings without heat generation. A new binding component, as well as the natural diamonds, allow for optimum polishing results and achieve a smooth surface without any polishing paste or extra glaze firing. For more information, call 800-982-9641.

Zirconia Milling Burs PRIMOTEC USA introduces milling burs specifically designed for zirconia. Manufactured in Germany, the burs are diamond coated for superior strength and longevity, come in various sizes and are compatible with virtually all open milling machines. For more information, call 866-643-3129, email info@primotecusa.com or visit www. primotecusa.com.

MC Articulator System Big articulator functionality and reusability, small articulator cost and handling. Without glue, you can attach, detach, rearticulate and reuse the MC Articulator System for thousands of cases. Just click the articulator head into the plastic sleeve embedded in stone. Unclick to disconnect for unobstructed surveying, CAD/CAM scanning and precision interchange. Turn a wheel to set or change articulation without a new bite registration. Send cases articulated or unarticulated to doctors with a lab-provided MC Articulator. Only the sleeves embedded in stone are replaceable if not convenient to recover. The cost of replacing the sleeves is competitive with disposable articulators. The lightweight and sturdy plastic articulator is made even more durable with metal nuts and bolts. Full arch and quadrant molds available. Manufactured since 2003, the system is 99% made in Europe, 100% assembled in the U.S. For more information, call MC REUSABLE ARTICULATOR SYSTEM at 415-828-3347, email MCdentalArticulators@ gmail.com or visit www.MCdentalArticulators.com.

Arloy Non-Precious Ceramic Alloy #2 Soft From ARRO ROSENSON, Arloy #2 is a nickel-chromium porcelain alloy designed for Ceramco® II and all heavygrain porcelains. It offers excellent bond strength and works with all Maryland Bridge techniques, full-cast crowns and implant restorations. The economical alloy eliminates the need for degassing and conditioner; enables you to produce thin frameworks; and is easy to cast, solder and polish to a high-luster finish. For more, call 800-666-2776 or 516-747-5307 or visit www.arosenson.com.

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LAB MANAGEMENT TODAY

MARKETPLACE

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MARKETPLACE

A Buyer’s Guide for Consumables, Equipment and Services

Maguire Refining, Inc. We assay & refine solids and sweeps

Market Report ($/oz) 5/18/12 Year ago Gold 1,589.50 1,496.50 Platinum 1,456.00 1,753.00 Palladium 602.00 730.00 Silver 28.48 34.59

Ad Size (w x h) B/W 2/C 4/C 1-3/4” x 1” or 3-3/4” x 1/2”.................................................. $175 $205 $235 1-3/4” x 2” or 3-3/4” x 1” ..................................................... $275 $335 $395 1-3/4” x 3” or 3-3/4” x 1-1/2”.............................................. $355 $445 $535 1-3/4” x 4” or 3-3/4” x 2”...................................................... $435 $555 $675 1-3/4” x 5” or 3-3/4” x 2-1/2”.............................................. $515 $665 $815 Questions? Contact Jessica Fila at 203-459-2888 or email jessica@LMTmag.com. *Rates listed here are the 3-time per insertion rates

Phillip Maguire

www.maguireref.com 800/486-2858 n 763/786-2858 1290-81st Avenue NE, Minneapolis, MN 55432

LMTmag.com | june/july 2012

LMT Marketplace Rates* & Information

John Maguire


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Lab Management Today

3Shape, Inc..............................................................................27 Afghanistan Dental Relief Project......................................51 Almanon, Inc., Refining Div.................................................30 Argen Corp.............................................................Front Cover Argen Corp................................................................................ 5 Argen Corp................................................................................ 7 Astra Tech.................................................................................. 9 Atlantic Precious Metal Refining........................................28 Aurident, Inc...........................................................................10 Aurident, Inc................................................................ Cover III B&D Dental Technologies....................................................11 Delcam.....................................................................................12 Dentalle, Inc............................................................................46 Dentsply Prosthetics.............................................................41 DentUSA Laboratory.............................................................22 Freuding Labors GmbH........................................................25 Fusion Dental Lab Solutions................................................32 GC America Inc. Lab Div........................................................35 Glidewell Direct......................................................................17 Handler Mfg. Co.....................................................................47 Heraeus Kulzer, Inc................................................................37 Ivoclar Vivadent, Inc.................................................... Cover II Ivoclar Vivadent, Inc..............................................................19 KDF U.S., Inc............................................................................38 Keystone Industries...............................................................44 Lang Dental.............................................................................26 Medit Dental...........................................................................43 Mrazek Consulting................................................................48 National Children’s Oral Health Foundation....................45 Nobel Biocare.........................................................................29 Nobel Biocare.........................................................................31 Nobilium/Ticonium...............................................................40 Noritake...................................................................................15 Objet Geometries, Inc. - North America............................42 Pou Yu Biotechnology Co., Ltd............................................34 ProLab Solutions, Inc............................................................36 Quatro Air Technologies......................................................45 Rhein 83 USA..........................................................................14 Sagemax Bioceramics, Inc....................................................24 Sirona.......................................................................................39 Stanley Okon Milling Center, Inc.......................................... 8 Sterngold.................................................................................16 Vident.......................................................................................23

LMTmag.com | may 2011

Whip Mix Dental Technology Solutions............................18 Zahn Dental, a Division of Henry Schein, Inc. ..................33 Zahn Dental, a Division of Henry Schein, Inc. ....... Cover IV Zest Anchors...........................................................................13 Zhermack................................................................................10 Zirkonzahn...................................................................... 25 A/B

LMT gratefully acknowledges the advertisers who make this issue possible; please support them as well. For immediate communication and additional product information, we encourage you to use the toll-free numbers and e-mail and website addresses that most advertisers include in their ads and product releases.


LAB MANAGEMENT TODAY

MARKETPLACE

ADVERTISING INDEX

3M ESPE...................................................................................15 3Shape, Inc..............................................................................29 Almanon, Inc., Refining Div.................................................20 Argen Corp................................................................................ 5 Argen Corp................................................................................ 7 Argen Corp..............................................................................11 Astra Tech ...............................................................................35 Atlantic Precious Metal Refining........................................14 Aurident, Inc...........................................................................28 Aurident, Inc................................................................ Cover III B&D Dental Technologies....................................................31 Bego USA, Inc.........................................................................38 Biomet 3i.................................................................................19 CAP (Custom Automated Prosthetics)...............................36 Cendres+MÊtaux SA...................................................... 17 A/B Cora Refining..........................................................................44 Dental Laboratory Owners Assoc. of California (DLOAC).....42 Dentalle Inc.............................................................................45 Dentsply Prosthetics.............................................................37 Diadem Precision Technology.................................. Cover II FullContour Design Center..................................................30 Fusion Dental Lab Solutions................................................34 GC America Inc. Lab Div........................................................33 Glidewell Laboratories..........................................................39 Handler Mfg. Co.....................................................................47 Ivoclar Vivadent, Inc.............................................Front Cover Jyoti Ceramic Industries Pvt. Ltd.......................................... 8 KDF U.S., Inc............................................................................27 Lang Dental Mfg. Co..............................................................18 Medit........................................................................................43 Mrazek Consulting................................................................48 Nabertherm GmbH.................................................................. 9 National Children’s Oral Health Foundation....................17 Nobel Biocare.........................................................................23 Noritake Dental Supply Co., Ltd..........................................16 Objet Geometries..................................................................22 Okon Dental Lab and Milling Center, Inc..........................32 SafeLink Consulting, Inc.......................................................28 Sagemax Bioceramics...........................................................46 Solidscape, Inc........................................................................24 Strauss Diamond....................................................................10 Talladium, Inc................................................................. 21 A/B TravelFlo Group.....................................................................12 Vident.......................................................................................25 Zahn Dental, a Div. of Henry Schein, Inc................ Cover IV Zhermack.................................................................................. 6 Zirkonzahn USA, Inc...................................................... 13 A/B

LMT gratefully acknowledges the advertisers who make this issue possible; please support them as well. For immediate communication and additional product information, we encourage you to use the toll-free numbers and e-mail and website addresses that most advertisers include in their ads and product releases.

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Classifieds Lab Management Today

CLASSIFIEDS

Help Wanted, Services, For Sale and More

Volunteers Like You Make the Difference Thanks to you and 3,350 other labs nationwide, Donated Dental Services (DDS) transforms lives, restoring health and hope. A program of Dental Lifeline Network, DDS helps people with disabilities or who are elderly or medically fragile access the dental care they so desperately need but cannot afford.

Dental Scan and Shape Specialist, 1st Shift Straumann, a Swiss-based market leader in the growingfieldsofimplantdentistryandtissueregeneration, is seeking highly motivated, skilled Lab Technicians to join our production team in Arlington, TX. Major Responsibilities: Createdigitalinput,includingwax-ups,models& providerecommendationsondevicespecifications. Conduct QC and fit checks. Abilitytoworkfromcustomermodelsandinterpretspecificationstodeliverthebestcustomdesign and finished product for that application. Inspectpartsastheyareproducedincludingmicroscopic inspection. Closeverbalandwrittencommunicationwiththe customer throughout the order process.

Not a volunteer? Join us.

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Learn more at www.DentalLifeline.org or call 888-471-6334.

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Qualifications & Experience: Minimum1yearexperienceindentalCADCAM scanning and digital inputs l

Strong(start-to-finish)casemanagementexperience is a must Minimum of 5 years of hands-on experience in dental laboratory operations CDT preferred Excellentorganizationalskillsandtheabilityto multi-task effectively ComputerliteracyinMicrosoftWindowsand/or Lotus Notes l

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Straumannoffersacomprehensivetrainingprogram,alongwithexcellentbenefitsandcompetitive payinapremierworkenvironment.Somebenefits include medical, dental, vision, 401(k). To apply, send your resume to: Email: job.us@straumann.com Fax: 978-747-0038 Mail: Straumann USA 60 Minuteman Rd. Andover, MA 01810

DentalCareerServices.com L a b O w n e r s : P l a n a h e a d — A c t n o w — f o r Fa l l h i r e s Te c h s : B e a P r o — P l a n a h e a d FREE Confidential Career Coaching PH:800 874 4133 or email careers@smilescience.com

LMTmag.com | june/july 2012

O v e r 2 5 Yr s S u c c e s s f u l l y S e r v i n g D e n t a l Te c h n o l o g y

ADRP_LMT Jan11.indd 1

HIGH QUALITY LAB SEEKS EXPERIENCED CERAMIST TECHNICIANS for ARIZONA LAB

12/21/2010 10:42:51 AM

Full service lab in Tempe is looking for talented technicians in all phases of lab technology. 3-5 years’ experience required. Competitive wages and benefits package. Relocation assistance. hr@danidental.com Fax: 480-449-0999 Toll-Free: 888-993-0909

Join our professional team at our NEW state-of-the-art facility in beautiful Billings, Montana! We are seeking a ceramist experienced in anterior and posterior work with the ability to complete large complex casework, including zirconia, IPS and PFM substructures. Minimum 8 years’ experience, positive attitude and precise work required. We offer a competitive salary based on experience/skill, health benefits, paid time off and holidays. Email resume and salary history to teri@wdalab.com.


Lab Management Today

Orthodontic Dental Technician needed Inman Orthodontic Laboratories, located in Coral Springs, FL, seeks a self-motivated, skilled orthodontic wire bender. We offer competitive salary, great benefits, friendly work environment and great location. Email resume and salary requirements to info@inmanortho. com or fax it to 954-340-0596. CONNECTICUT C&B TECHNICIANS Novadent Technologies is seeking motivated, highly skilled technicians to join our staff of professionals in the crown & bridge department. Great career opportunity. Excellent benefits. Please contact Gianni Persechino in complete confidence at 860-508-4499 or email novadent@comcast.net. CREATE SUCCESS. JOIN A LEADER. A quality dental lab experiencing high growth is currently seeking to fill 6 positions: CERAMIST, DENTURE, C&B and TECHNICAL SUPPORT STAFF with minimum 5 years’ experience. Newtech Dental Laboratories located in suburban Philadelphia, PA, is a leader in providing quality restorations. We are looking for leaders to join our team of talented technicians who want to take control of their careers! Call Seung Lee toll free 866-635-5227 or e-mail careers@ ndlsmile.com for more info.

REMOVABLE LAB TECHNICIAN COLORADO, SPRINGS, CO In-office dental lab seeking fulltime, experienced, removable lab technician. Minimum of 3-5 years’ dental lab experience in complete fabrication of quality removable prosthetics and dentures. Must be detail-oriented and comfortable working independently. The qualified applicant will be competent with the following procedures: plaster/model work, acrylic splints, denture repairs, denture setups, finishing and processing. Please fax cover letter and resume to 719-593-0282.

DENTAL TECHNICIAN RECRUITMENT.COM We match labs with jobs to ideal dental technician candidates based on ability, skills and experience. Confidential. Free membership for dental technicians. 905-841-2332 www.Dental TechnicianRecruitment.com. CERAMIST FORT LAUDERDALE, FL Fort Lauderdale cosmetic and implant lab seeking experienced, high quality ceramist with potential supervisory capability. Call 954-9722512, ext. 210 or submit resumé to sam@technicsdental.com. Northern California world-class technician Our beautiful, growing Northern California laboratory is seeking a world-class technician to assist with our transition to digital technology. The lab is fully equipped with 3Shape design software and milling machine capability. If you’re a qualified, versatile technician with excellent references— CAD/CAM experience is a plus— please contact us at gregweil@ comcast.net or call 800-343-7211. master dental lab technician For modern, state-of-the-art in-house dental lab expanding to commercial lab. Only those with a minimum of 3 to 5 years’ experience need apply. Part- or full-time position. Thorough knowledge of crown and bridge, veneers, implants, dentures; some orthodontic lab experience a plus. Salary negotiable depending on level of experience and quality of work. Send resumes and inquiries to balaoralhealth@yahoo.com or fax 610-667-5121, attention: Denise. CENTRAL FLORIDA Orlando area full service laboratory needs quality-oriented fixed, removable and orthodontic technicians; CDTs preferred. Fullor part-time. Great opportunity for growth. Email resume to Lab@ AllAspectsDental.com.

DO YOU BELIEVE THE BEST IS YET TO COME? A high quality full service lab in Scottsdale, AZ seeking a talented technicians, experienced managers and technical support representatives. Competitive pay, benefits and a positive work environment. To join a company that cares about its team, call Eric at 877-429-3543 or email eric@ sundancedentallab.com. WANTING A TRUE CAREER? JOIN US IN HOUSTON, TEXAS! We are always seeking technicians for our CAD/CAM and Cosmetic Ceramists Departments. Mariner Dental Laboratory offers top compensation and benefits along with a positive and professional environment. Self-motivated and highly detailed technicians who want to transform their careers: please visit www.marinerdental-lab.com/jobs for detailed qualifications needed and email us your resume at marinerdentalad@gmail.com. CERAMIST, DENVER, CO Skilled ceramists needed for quality-oriented dental lab near Denver, CO. Should have attention to detail as well as the ability to learn new techniques. Excellent compensation and benefits for the right candidate. Email resume to baboone@gnatho.com. Equal Opportunity Employer. Torrance, CA Model, metal/wax, porcelain & denture technicians and CAD/CAM operator. At least 2 years’ experience required (10+ years preferred for denture technician). Benefits: medical/dental/vision insurance, 401(k) and more. Fax resume to: 310-2141847 or call Nick at 310-214-8007, ext.130 or Sasha at ext. 560. WELL-ESTABLISHED MONTANA LAB Montana laboratory looking for a highly skilled, well-rounded C&B technician who is motivated and has a good background in implants, CAD/CAM design and full mouth reconstructions. Great career opportunity. Great benefits and compensation package. Please contact John at 406-2225944 or email resume to aoadentalstudio@yahoo.com.

MODEL AND CERAMIC DEPTS. LAB 33, Inc. needs career-minded people for the model department and dental ceramics. We are a small, quality-driven dental lab that provides a high-end product to doctors across the country. Please submit resume and contact information to hardysaliba@aol.com. LAB MANAGER NORTH CAROLINA Due to tremendous growth, we have numerous opportunities for lab managers in North Carolina, with expertise in all facets of removables, including waxing, processing, finishing and setting teeth. You’ll ensure the lab operates in an efficient and organized manner, as well as provide a quality product in a timely manner. 5-7 years’ experience in a removable setting. List Job ID “Lab Mgr NC” and fax resume to Cynthia Sheeler at 216-332-7627 or e-mail Cynthia. Sheeler@dentalonepartners.com. DENTURE TECHS AMARILLO & LUBBOCK, TX Experience required in processing, finishing and set ups. Dental office with onsite denture lab. Email resume or information to careers@ advanadental.com. All inquiries are kept strictly confidential. TOP CERAMIST NEEDED Seeking experienced ceramist for 15-person crown & bridge lab in West Atlanta. Salaried. Four-day workweek. Resumes to tidental@ bellsouth.net. DENTAL TECHNICIANS CUPERTINO, CA California Dental Arts, a leading Northern California dental laboratory, has immediate openings in its implant, metal finishing, denture, porcelain, CAD/CAM and model & die departments. Must have professional experience, outstanding communication skills, keen attention to detail and vested interest in career and department growth. Since 1972, we’ve taken great pride in providing clients with the highest level of service in the industry. Send resume to careers@ caldentalarts.com; call -408- 2551020 or fax 408-777-2907.

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DENTURE TECHNICIANS NEEDED RCDL, MEMPHIS, TN Experienced in setup and finishing dentures, also repairs and Valplast. Health insurance and 401(k). Send resumes to rcdlmemphis@yahoo. com, fax 901-367-2418 or call 800487-6967. DENTAL TECHNICIANS IN SILICON VALLEY WWW.SHERRYPRECISION.COM We’re a professional, full service dental lab in Silicon Valley. We’re seeking motivated technicians: denture, porcelain, stayplate, night-guard, surgical stent and CAD/CAM. Send resume to lab@ sherryprecision.com or fax 408865-0221. DENVER, CO Highly experienced denture technicians needed. CDT or the ability to test for one required. Should be familiar with attachments and overdentures. Excellent benefits and salary for quality-oriented technician. Email baboone@q. com. Equal Opportunity Employer. REMOVABLE TECHNICIANS CUSTOMER SERVICE REPS Waxers, finishers and setup technicians and customer service representatives needed for full service lab in southwest Florida. Experience is a must. Email resumes to: info@showcasedental.com or call 941-625-5757. DENTURE TECHNICIAN Small group of denture clinics located in Western Arkansas and Eastern Oklahoma needs experienced denture techs. We emphasize quality before speed, and we have more business than we can handle. Top pay and benefits in a beautiful area of the country. Come grow with us. Dentures Today: 888-825-4028. EXPERIENCED DENTURE TECHNICIAN NEEDED Must have at least two years’ experience setting teeth. Experience with flexible partials and attachments is a plus. Please send resume to Ron@greenvilledentallab.com or call Ron at 252-7561668 for more information.

LMTmag.com | june/july 2012

OPPORTUNITY KNOCKS IN HOUSTON, TEXAS We are searching for quality-conscious people to join our high-end esthetics team. We desire people who are experts in their field. We offer excellent compensation/ relocation packages and advanced educational opportunities. Houston is it for the arts, entertainment, dining and recreation. Come enhance your skills in a warm, uplifting, casual and Christian atmosphere. We are willing and expect to train. Please contact Mike Mukhar at Alpha Dental Ceramics, 713-781-6738, or apply online at www.alphadentalceramics.com.

EXPERIENCED MANAGERS AND TECHNICIANS We are seeking managers and technicians for our growing full service laboratory located 60 miles north of San Francisco in beautiful Santa Rosa, California. Dental Masters offers excellent compensation and benefits; modern lab facilities; positive people; an advanced education program; and a great place to live, work and play. We will assist with relocation costs. To learn more about our solid career opportunities, please contact Mike Kulwiec at Dental Masters Laboratory, 800-368-8482 or apply online at www.dentalmasters.com.

CLASSIFIEDS


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Classifieds Classifieds/ Lab Management Today

THREE-DAY TURNAROUND ON FRAMES Unconditionally guaranteed. Detailed to perfection. 42 years of uninterrupted, timely performance for our customer says we care. Try us and impress your dentists; they will be delighted. 50% off first frame. All-inclusive rate is $70 each. Payment must accompany order; return trip included. Overnight frames available at special rates. Ask Henry, Andover Castings, Inc., 2324 S.W. 56 Terrace, West Park, FL 33023. Phone 888-328-3332.

VITALLIUM FRAMEWORKS VITALLIUM FRAMEWORKS VALPLAST PARTIALS & VALPLAST PARTIALS N.P. CROWNS Tiredofofpoor poorquality quality or inconsistent Tired and/or inconresults? We give you you need sistent results? We the givequality you the qualtoyou attract new customers and keep the ity need to attract new customers and keep oneshave. you already have. ones youthe already Satisfaction Vitallium Framwork. ................ $85.00 guaranteed. We use only Vitallium alloy Valplast Partial.......................... for our frameworks - $85.00 per$95.00 frame. (your set-up) Valplast partials processed from your Non-Precious set-up - $95.00.Crowns. Postage.............$65.00 paid one way. (your model & die)for over 55 years. We’ve been in business Postage paid one way. In business for Call for free mailing labels (inside over 63 years. Call for free mailing laCalifornia 800-698-8051) or email us at bels. Inside California, 800-698-8051 or sales@aandmdental.com.Wedo e-mailsales@aandmdental.com. not outsource. MADE IN THE USA.

Celebrating 50 years of service to the dental industry

We must be doing something right to last this long! Partial upper or lower frame: $55 3- to 4-day service For free shipping label, call toll-free:

866-266-0148

Made right here in America

Cast Rite Dental Lab

35204 Cast Rite Dr., Delmar, DE 19940

Interested in Outsourcing? See our ad on page 10.

Chrome Partials $55 Vitallium $65 NEED MORE CUSTOMERS? MarketReach does cold calling/ prospecting to get you meetings with dentists. Proven track record securing appointments for many other dental labs and dental businesses. Also seminar invite. We can help double your business! Call Amanda at 609-448-6364. www.marketreach.biz.

LMTmag.com | june/july 2012

DISCOVER THE BENEFITS OF AFFILIATION Why have 100+ independently owned laboratories joined DSG Affiliate Management Resources? Combined purchasing power with fantastic discounts and rebates on materials, teeth, precious metals and services you use every day. Peer-to-peer collaboration with a network of experience on industry trends, technology and business management. Preferred access to business-building tools, website/ e-mail hosting and more. To join or learn about membership, contact Tammy Manns at 800-507-6373 or tmanns@dentalservices.net.

Made in U.S.A. means: • Superb Quality Work • Personalized Customer Service • Lightning Fast Turnaround Time (4 days in lab) Alvarado Dental Lab 4222 B Cesar Chavez Ave. Los Angeles, CA 90063 Call Today: 323-269-9207 Please include check with case.

DDS

Handpiece Repair & Sales • Ney, Jelenko, NSK, Osada, Brassler, Kavo, Ram, etc. • Repair electric micromotors, high speed air-drive, most low speed air-drive & other small equipment. • 55 years experience • 2 day turnaround on most repairs • Buy and sell new and used handpieces and equipment

DDS Handpiece Repair & Sales 1000 Waverly St. or PO Box 2158 Oldsmar, FL 34677 • (813) 855-2347 (800) 722-8691 then CODE 01

WANT TO RESPOND TO AN AD WITH AN LMT NUMBER? Send your response to LMT and we’ll forward it to the advertiser: Mail: 84 S. Main St., Newtown, CT 06470 Fax: 203-459-2889 Email: Classifieds@LMTMag.com Please indicate the LMT number in your response so we can forward it to the appropriate advertiser. These advertisers have requested confidentiality; details cannot be given out over the telephone.


Lab Management Today

CLASSIFIEDS

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ADVERTISING ADVERTISING INDEX INDEX ATTACHMENTS & IMPLANT COMPONENTS UCLA Replace & Replace Select plastic abutments, Bränemark Gold or Plastic UCLA abutments. IMZ prosthetic components and COC Ti abutments. ITI-compatible COC abutments. New Locator attachment. Call Margie at Medesco, 800-633-3726, 7am-4pm PST, or e-mail medesco@aol.com. UNLIMITED AK DONGLE Unlimited AK Dongle, $18,000 OBO or take over our payments of $625\month. Located in Santa Ana, CA. Please call 714-426-29-25 or e-mail thebestdentallab@yahoo. com with any questions. DENTAL EQUIPMENT FOR SALE KaVo lab benches; scanners: Cercon Eye, Procera Mod40, Nobel Biocare Piccolo; Vita InCeramat oven; Ceramco Phoenix 7 oven; Vaniman Sandstorm sandblaster; Renfert sandblaster. Call 713-2568869 or email schagrin1@aol.com. CEREC INLAB MILLING SYSTEM Includes InEos Red camera, compact milling unit, Zircar sintering oven with new thermocouples, Patterson-supplied computer with up-to-date software. Also includes an assortment of e.max blocks and Zr blocks as well. Asking $20,000. Please call 231-719-0426. E4D CAD/CAM ACQUISITION/ MILL UNIT W/DENTALOGIC 2.0 SOFTWARE Job server, remote footswitch, customer documentation, starter kits (Ivoclar Vivadent, 3M ESPE, Premier Dental Burs, E4D Accent), $1,500 in blocks, $846 in stain and glaze kits, and design and milling centers. Immaculate condition; only 1-1/2 years old. Purchase system or take over monthly payments. Full warranty/lifetime maintenance contract transferred to buyer. Great way to get into CAD/CAM or add another unit with perks at a reduced price. Call or email 805-884-1874 or stenericson@ gmail.com. LABORATORY EQUIPMENT FOR SALE Nobel Biocare Procera Forte Scanner with computer (complete system); includes Nobel Replace, Brånemark , Straumann Synocta 4.8, and Nobel Active abutment platforms and PIB holder 2.5 mm stylus. Complete system with licensing transfer, $12,000 OBO. Also an AGC Galvano Electroforming system, complete, $1,500. Call John Tecca at 406-222-5944 or email to aoadentalstudio@yahoo.com.

Get Results with LMT Classifieds! www.LMTmag.com 203-459-2888

3Shape, Inc.................................................................41 Amann Girrbach America................27 A/B & 35 A/B Amann Girrbach America........................................35 Argen Corp................................................................... 5 Argen Corp................................................................... 7 Aurident, Inc.............................................Front Cover Aurident, Inc................................................... Cover III B&D Dental Technologies.......................................31 Bego USA, Inc.............................................................43

WOODLAND HILLS, CA Fully furnished & fully equipped crown and bridge lab for rent. VERY LOW RENT including utilities! Please contact Gary at aadentallab@att.net or call 818999-2483.

CAP (Custom Automated Prosthetics)..................17 CAP (Custom Automated Prosthetics)..................28

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Dentalle Inc................................................................10 Dentsply Prosthetics................................................37 Digital Dental Lab.....................................................32 Exocad America, Inc.................................................47 Fusion Dental Lab Solutions...................................25 Glidewell Laboratories.............................................39 Implant Direct Sybron International.....................11 Ivoclar Vivadent, Inc........................................Cover II

LMT classified INFORMATION Regular classifieds appear in paragraph form and are billed by the word: $75 for the first 25 words ($75 minimum charge). Additional words, to a maximum of 75 words, are $1 each. For consecutive insertions, there is a $5 discount after the first insertion. Display classifieds are $135 per column inch (one column inch is 1-3/4” wide and 1” deep) and can have borders, photos, logos and other design elements. You may supply a digital file or camera-ready art or you can send us your ad copy, and logo or photo if applicable, and we will design your ad at no charge. For consecutive insertions, there is a 10% discount after the first insertion. COLOR RATES: Color is available for display classifieds at an additional $30 per column inch for a standard color or $60 per column inch for 4/color. box numbers: For confidentiality, LMT box numbers are available for $30 per insertion. Responses are sent to LMT and forwarded to the advertiser upon receipt.

Jensen Dental............................................................29 Jyoti Ceramic Industries Pvt. Ltd...........................18 KDF U.S., Inc...............................................................19 KerrLab.......................................................................13 Kuraray America, Inc.................................................. 9 Lang Dental Mfg. Co................................................... 8 M.C. Reusable Articulator System.........................12 Mars Dental Lab........................................................56 Medit...........................................................................33 Nobel Biocare............................................................36 Okon Dental Lab and Milling Center, Inc.............30 Renishaw Inc................................................................ 6 Roland DGA Corp......................................................34 Sagemax Bioceramics..............................................38 TCS, Inc........................................................................21

Deadline: Ad placements and cancellations are due the 10th of the month preceding each issue (exception: the deadlines for November/December and June/July are October 20 and May 20, respectively). Prepayment is required by check, Visa or MasterCard. Send ads to: LMT, 84 S. Main St., Newtown, CT 06470; fax 203-4592889; or email maribeth@LMTmag.com.

Zahn Dental, a Div. of Henry Schein, Inc..... Cover IV

QUESTIONS? Call Maribeth Marsico at 203-459-2888 or email maribeth@LMTmag.com.

LMT gratefully acknowledges the advertisers who make this issue possible; please support them as well. For immediate communication and additional product information, we encourage you to use the toll-free numbers and e-mail and website addresses that most advertisers include in their ads and product releases.

Please note that all claims and promises made in the Classifieds are the responsibility of the advertiser and not of LMT.

Zhermack....................................................................20 Zirkonzahn USA, Inc......................................... 23 A/B

LMTmag.com | june/july 2012

EQUIPMENT WANTED Thinking of closing or downsizing your lab? We will evaluate your equipment. Pay you on the spot or list on eBay for you. Call 713-2568869 or e-mail schagrin1@aol.com.

DENTAL LABS FOR SALE THROUGHOUT THE UNITED STATES C&B lab in Mid-South: asking $950k, rev. of $1.4M; full service lab in Fresno, CA: asking $1.6M, rev. of $1.7M; C&B Lab in Spokane Co., WA: asking $230K, rev. of $800K; C&B lab in SJ, CA: asking $230k, rev. of $600k; high quality C&B lab in Pacific NW: asking $500k, rev. $1.0M; removable lab in Upper Northeast: asking $160K, rev. $200K. We have buyers for all size labs. Contact 408-836-8840 or www.versantbusinessteam.com.


58

Spear Education Opens Doors to Technician-Led Study Clubs

A

re you interested in a great networking opportunity and chance to enhance your role as a technical resource to your dentist-clients? Spear Education—which established a program for specialist-led study clubs in 2009—is now giving technicians and general practitioners the opportunity to establish and lead Spear Study Clubs in their area. “When GPs, specialists and technicians learn together, everyone comes away with a greater understanding of the type of cases discussed and of what each member of the team needs in order to obtain the best results for the patient,” says Martin Mendelson, DDS, Vice President Faculty Club Development & Professional Relations. “From a technician’s perspective, helping clients increase their comfort level with complex treatment

plans increases both the quantity and quality of referred cases.” The technician-led study clubs will follow the same format as the existing specialist-led study clubs, of which there are more than 200 across the U.S. and Canada. To be

of eight to 12 restorative dentists, specialists (at least one is required), and technicians. Clubs meet eight to 12 times a year; each meeting revolves around the members’ choice of learning modules from Spear’s extensive collection.

“When GPs, specialists and technicians learn together, everyone comes away with a greater understanding of the type of cases discussed and of what each member of the team needs in order to obtain the best results for the patient. ~ Martin Mendelson, DDS, Spear Education a club leader, a technician must be either a CDT or work in a Certified Dental Laboratory. Each leader forms his own club, consisting

“It’s basically a study club in a box,” says Dr. Mendelson. “We provide the club with access to a growing library of modules, cur-

rently around 30, that include interactive DVD-supported presentations on a variety of interdisciplinary topics. Approximately 70% of the modules are case-based and come with study models, photographs and radiographs so members can collaborate on possible treatment plans.” Founded at Spear by worldrenowned dentist and educator Dr. Steve Ratcliff, Spear Study Clubs also benefit from faculty guidance, a members-only microsite to facilitate communication among the members, and access to the Spear Digital Learning collection of continuing educational materials. Tuition for the first year includes a two-anda-half-day seminar that the group takes together at Spear’s Scottsdale, AZ facility. As an additional benefit, tuition is waived for Club leaders. For tuition information and to see an introductory video in which Dr. Spear describes the Spear Study Club concept and benefits, visit www.speareducation.com/ study-club. For more information, contact Robyn Carpenter-Gall at rcarpenter@speareducation.com or 855-773-2772.

While Many Training Programs Struggle, KCC Sees Rise in Enrollment

LMTmag.com | june/july 2012

I

n the early to mid-90s, enrollment in the dental technology department at Kirkwood Community College (KCC) was so low there was talk of shutting its doors. Today, those doors are still open and stay open even later thanks to growing enrollment numbers. KCC—one of only 19 ADAaccredited programs left in the country—had always limited the program to 15 students due to lack of space but, three years ago, the program’s waiting list grew to the point where the school could justify adding an evening program. Currently, there are 24 full-time students: 15 during the day and nine in the evening. According to Betty Mitchell, Program Coordinator and a KCC graduate, several factors are working in Kirkwood’s favor, including the high rate of unemployment. “Our numbers began to steadily increase just as the economy started to decline,” says Mitchell.

“People were losing their jobs and taking the opportunity to change their careers.” About half of the students have entered the two-year program for this purpose. Technology plays an important role in the KCC curriculum. During the second year, students have the opportunity to use CAD/CAM scanners and milling equipment to fabricate restorations and are exposed to 3D printing technology by visiting a nearby laboratory, Dental Prosthetic Services. In addition, the curriculum is placing more of an emphasis on implants. Located in Cedar Rapids, IA, KCC is just down the road from the University of Iowa and works with the University’s School of Dentistry. In their second year, KCC students get paired up with sophomore and junior dental students at the University clinic, gaining practical experience and seeing treatment first-hand.

KCC’s Director of Dental Technology Betty Mitchell teaches a sophomore course. While some programs are seeing dwindling numbers and others closing their doors, KCC’s enrollment has been steadily increasing since 2009.

The current sophomore class at KCC, with Betty Mitchell (front left) and Instructor Sandra Kotowske (front right).


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