C o m pa n y p r o f i l e
Breaking Records Transguard Group breaks its Own Records during 2019 with AED 1.6 billion in secured contracts, 1.4 million hours of staff training and multiple new services lines being the biggest achievements of 2019
With AED 1.6 billion in secured contracts, more than 1 million hours in staff training and earning a number of major awards, 2019 was a year of record-breaking expansion and growth against a landscape of challenging economic circumstances for Transguard Group. “While this was a terrific year for us, I do not believe it was a coincidence that 2019 was also our self-proclaimed year of the customer,” explained Greg Ward, Managing Director. “While customer centricity has always been at the heart of how we operate, this year we took a closer look at what it means to focus on our customers, which was followed by taking solid steps to ensure that every member of the Transguard team, at every level of the business, understood how to think and act along
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the lines of customer satisfaction. This has had a ripple effect on not only how we do business, but who we do business with; as our 2019 results show, we’re continuing our upward trajectory.” Successes in Security “Our Security division made major in-roads not only with major malls in the UAE, but also with large tourist attractions and with several embassies, including both of the British embassies in Abu Dhabi and Dubai,” said Tim Mundell, Chief Security Officer. Transguard’s security team was also out in force at many of the year’s major events, including the recent Race to Dubai and the Emirates Airlines Rugby 7s, among others.
Launched a year ago, Transguard’s Executive Protection division tripled its reach in 2019 and added a number of high net worth individuals, A-list Hollywood celebrities and international fashion designers to its roster of clients. “Our K9 division also experienced impressive growth this year due to new contracts with several major international airlines and freight carriers; this division was also showcased during September’s AVSEC exhibition, which brought international attention to our worldclass Explosive Detection Dogs,” Mundell continued. The completion of Transguard’s state-ofthe-art control room was another highlight for the company’s Security division: The technical build of this command centre involved bring-
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