FEBRUARY 2013
ISSUE
53 MIDDLE EAST YOUR LOGISTICS AND SUPPLY CHAIN MAGAZINE
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Focus URBAN RAIL Red & Green Lines in Dubai
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Tech surviving the sand Railway Tracks in the Desert
www.logmiddleeast.com
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Event 5th ESEA e-service excellence awards Dubai Trade honors Top Performers
ALSO IN THIS ISSUE: P. 20 Success Story Mister “fix it” for the rail industry Erwin Hochwarter and his team are the number one address for trouble shooting
P. 34 Expert Opinion direction, evolution, changes & shifts The three biggest trade lanes are intra-Asia, Asia-North America and Asia-Europe. Supply chain management is a global activity and process.
FROM
BERLIN TO BAGHDAD During the post-metro era, the prospects of rail transport or “Metro” were a far-fetched fantasy for GCC residents.
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publisher’s note
“The journalist’s understanding & view”
“The expert’s opinion on the industry topics”
Welcome to the new LOG Middle East Magazine with a new logo, a new design, a stronger team and much more power inside! Life means constant flux and change and therefore, we have changed as well. Together with my wife, who is a professional journalist and who has already supported the LOG Middle East Magazine in the past issues, we now reach out to provide our readers with even more valuable information. The content has been updated and we now have clearly structured sections for the different topics. We believe that industry experts have to gain stronger foothold as a major stakeholder of the magazine and that they shall share their experiences and expertise with our readers.
“A magazine needs to be handy and easy to read. That is why we have changed the binding, the paper, the fonts, and much more for your convenience.We want you, dear reader, to enjoy the magazine and to treasure it. Permanent improvement is the aim of the ongoing journey.” Silke Wind Publisher & Editor in Chief
The market and all those down the supply chain have developed quite a lot during the recent years and the latter has been and constantly is optimized. That has not been the case 5 or 10 years back. Decisionmakers request more information to base their decisions on and need a solid knowledge base. We have adapted to cater for that as well. The supply chain is more global and interconnected than ever before. Solutions that are good for the United States, for Europe, or for the Far East might be usable or adaptable for usage in the Middle East. Case studies from all around the world shall widen the view of the logistics and supply chain managers in this region.
Technology is changing and technology is used extensively in the supply chain. We want to have the opinion of the experts, who supply us with technology for our distribution centers, our fleets, and who are the reason that the supply chain gets moving faster and more efficient.
“Enjoy the new LOG Middle East Magazine, now also with “women-power”. Thanks to my wife and of course thanks to the ladies in our office that work on the LOG Middle East Magazine.” Reinhard Wind Entrepreneur & Supply Chain Professional
FEBRUARY 2013
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Your Logistics & Supply Chain
EXPERTS
www.logmiddleeast.com
reach out to your customers
be positioned
CONTENT
Print Magazine Inserts & Supplements Web Portal HTML mailings Industrial Events and much more
The content-driven publication offers high quality information from industry experts combined with lots of news and reports.
READERSHIP
The LOG Middle East magazine addresses the logistics and supply chain specialists in the Gulf Region and beyond.
COMMUNICATION
The print magazine, the powerful webservices and dedicated events are well proven communication channels for all industries.
PLACEMENT
Customers and partners are placed via the LOG Middle East communication platform with great impact.
YOUR ADVANTAGE
Create a close relationship with your customers. Only when the customer knows your offer, he will be in the position to buy!
Contact Mrs. Cynthia L. Borce | Customer Relationship Manager | M: +971 (4) 4334 360 | cynthia@gutenberg-dubai.com
COVER STORY
In this Issue
TABLE OF CONTENT
REPORT
FROM BERLIN TO BAGHDAD Back in the days, during the post-metro era, the prospects of rail transport or “Metro” were a far-fetched fantasy for GCC residents. For our readers from the logistics and supply chain sectorYes, we agree with you “that a well-connected railway infrastructure throughout the GCC would change the demographics of logistics for the better.
COVER STORY
TECHNOLOGY
URBAN RAIL SIGNALING
a step ahead
The Dubai Metro has been designed to provide its users with optimum comfort and reliability. Benchmarking it to cities around the world that use Thales technology.
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Kapsch will be responsible to deliver a complete set of maintenance services at a very high standard to ensure the best quality of service of the GSM-R application for the railways enterprises.
SUCCESS
EXPERTS OPINION
Mister „fix it“ for the rail industry
EVOLUTION
Erwin Hochwarter and his team of highly specialised experts are the number one address for trouble shooting in the railway industry. Well-known for producing special components for the rail industry around the world.
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24
34
Supply chain management is a global activity and process. Manufacturers and customers have to be linked with each other across the world. The three biggest trade lanes are intra-Asia, Asia-North American and Asia-Europe.
EVENT
TOP PERFORMERS
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The 5th ESEA E-service Excellence Award ceremony, during which top performers in electronic services adoption were honored, was held under the patronage of his Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai. FEBRUARY 2013
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publisher’s COVER STORYnote
S P E C I A L
F O C U S
COVER STORY
From Berlin to Baghdad GCC Rail Infrastructure set to improve the region’s logistics
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publisher’s note COVER STORY
“Back in the days, during the post-metro era, the prospects of rail transport or “Metro” were a farfetched fantasy for GCC residents. For our readers from the logistics and supply chain sector- Yes, we agree with you “that a well-connected railway infrastructure throughout the GCC would change the demographics of logistics for the better”. It is worthy to mention that, as early as the late 19th century, former world-leaders already recognized how beneficial the luxury of inter-connecting and trans-national rail transport would be--not only with regards to the territory of GCC nations, but also in a broader spectrum encompassing the Middle East and North Africa. A journey spanning almost three decades from 1903 to 1940: The “Baghdad Railway” or “Baghdadbahn”(in German) was constructed with the sole purpose of connecting Berlin, the heartbeat of Western Europe, to Baghdad, the heart of the former Ottoman empire. A whooping 1,600 kilometers (1,000 mi) of railway tracks through what is today within the boundaries of Turkey, Syria, and Iraq. The funding and engineering has been allocated mainly by German financial institutions and major companies, which have constructed the Anatolian Railway in Turkey and the Hejaz railway that connected Damascus to Medina, through the Hejaz region of Saudi Arabia, with a branch line to Haifa on the Mediterranean Sea, in the 1890s. So what would have been the productive outcome of this innovation had this project ever been realized and if it had not been put aside due to political complications and world-changing events like World War I and World War II? In this case Turkey, Iran, Iraq, Syria, Lebanon, Jordan, Saudi Arabia, would have been connected via rail to Europe and Egypt long time ago. A century later the pioneers of rail infrastructure in the region resumed the long-forgotten plans- with a slight shift in focal point towards the GCC countries. As some of us still recall, sometime back in late 2004, when that time newly formed Road and Transport Authority in Dubai (RTA), officially confirmed speculations and rumors that were making their round in public by affirming FEBRUARY 2013
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COVER STORY
their intention to expand and promote public transport in the Emirate. Surprisingly at that time, their strategy did not imply the introduction of more taxis or buses, nor more abras (water taxis). Their vision was what is today known and has been realized as the Dubai Metro. Now for those of you who have already visited the region; You might be able to recall the hype and frenzy that went hand-in-hand with the first models of the train being showcased in Global Village in 2005, to thousands of visitors. The patient authority representatives, who were present in info-booths in every shopping mall, to explain how the metro would operate, how they would overcome the challenge of constructing this marvel in the “soft desert sand” and the public surveys about where would be the ideal locations for the various stations. Surely, everyone remembers 21 March 2006, when the ground-breaking ceremony was held and the official construction of the metro started.
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Ever since its ceremonial inauguration by His Highness Sheikh Mohammed bin Rashid Al Maktoum at 9:09:09 PM on 9 September 2009, Dubai Metro which is the first of its kind in terms of urban train network on the Arabian Peninsula and the world’s longest fully automated metro network spanning at 75 kilometres (47 mi), has undoubtedly facilitated the life of thousands of commuters that neighboring Emirates like Abu Dhabi and Sharjah and GCC countries like Qatar and Bahrain on the Arabian Peninsula who were yet to be blessed with this mode of public transport, are today in the construction phase, and the Kingdom of Saudi Arabia already experienced with rail transportation is now in the expansion phase. These were some of the factors that prompted the Gulf Cooperation Council’s announcement in November 2009 about possibilities of a 1940km route network that could be operational by 2017, just a month after the formal opening of the Dubai Metro.
Despite concerns that the ambitious railway network linking the six GCC member states, might be delayed by the global economic downturn, officials persevered that work will begin in 2010, and that the core part of the 1940km route will be operational by 2017. Painting a vision of 200 km/h diesel trains cruising seamlessly across the borders within the envisioned common market and currency union, GCC Assistant Secretary-General Mohammed Obaid Al-Mazroui confirmed in September 2009, that the initial study by Systra, Canarail and Khatab & Alami has been approved by the region’s leaders. According to the project manager, David Lupton, who was in charge to conduct the concept study, a final decision to proceed was due in 2011. The green light for the project was, antipated to be followed by two years of engineering design and four years for construction. The six countries agreed to share the anticipated US$25bn cost in proportion to the length of the main
COVER STORY
line per country. This said, Saudi Arabia and the United Arab Emirates would shoulder the largest proportion, with Bahrain, Kuwait, Qatar and Oman, being the other partners. Each country would build its own branches, stations and freight terminals to feed the core network. UAE has already taken its first steps with the establishment of Etihad Railways, formerly known as Union Railways, following a decree by its President, His Highness Sheikh Khalifa Bin Zayed Al Nahyan, in July 2009. With an equity capital of AED1bn, Etihad Rail is responsible for building around 1,100 route-km at an estimated cost of AED 30bn. A second decree issued in October 2009, appointed the ER board members, who were assigned to serve for an initial period of three years. Etihad rail developed the network within UAE, and has been asked to procure the fleet of freight and passenger trains and main lines running from Al-Ghuweifat on the border to Saudi Arabia to Fujairah and from Abu Dhabi to Al Ain and the adjacent Omani border. At the same time the state of Qatar also launched its own national railway project, under the
management of state-owned property development group Qatari Diar. According to its chairman Ghanem Saad Al Saad, the railway development would run from 2012 to 2026, starting with a metro network in Doha and a connection to the Gulf Railway in the South. At the East coast of the Arabian Peninsula, Systra commenced its cooperation with Oman’s National Engineering Office and the plans for an initial 400 km network in the Batinah region, with a feasibility study due for completion by the end of 2009. The 260 km main line has been laid out to follow the coast from Khatmat Malaha on the UAE border near Fujairah to Barka, with a 30 km link from Barka to Rusayl. A 110 km branch from the port of Sohar shall run to the UAE border at Al Buraimi near the city of Al Ain. As an aspiring candidate to join the GCC, Yemen was eager to plug into the emerging rail network. In October 2009 Yemen’s Ministry of Transport invited tenders for a contract to manage the construction of three routes: A trunk line, which would run along the coast from the border of Saudi Arabia in the Northwest to the Omani border in the East and two branches serving ports on the Red Sea and the Arabian Sea.
In the first quarter of 2011 the UAE announced that the first freight trains on the Emirates’ nascent rail network will start running in 2013, according to the Chairman of Etihad Rail Nasser Al Suwaidi. Speaking at an event in Abu Dhabi in March 2011 to increase public attention of the rebranding of the company previously known as Union Railway, Al Suwaidi confirmed that the initial line between Ruwais and Habshan would be ready for operation in ‘early 2013’, with the Habshan – Shah section, to complete the 264 km Phase I, ready ‘by the end of 2014’. Civil works contracts have been awarded for the first phase, and tendering for electrical and mechanical systems including track and rolling stock is underway. Etihad Rail adopted a new corporate image incorporating the colours of the national flag, ‘to symbolise the national significance of the railway’. Al Suwaidi said the development of a network of up to 1 200 km was ‘one of the most significant national projects in the development of the UAE’, which ‘signifies a new chapter of transport’, forming a key part of the country’s infrastructure and promoting integration between different modes. FEBRUARY 2013
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COVER STORY
Vice-Chairman Matter Al Tayer revealed that design work on the second and third phases would be finalised by the end of 2011, allowing construction to get underway during the second half of 2012. Phase 2 is supposed to cover the remaining lines in the Emirate of Abu Dhabi in addition to a link to Dubai, connecting the region’s two largest cities as well as serving Mussaffah, Khalifa, and Jebel Ali ports. Phase 3 will add further routes in the Northern Emirates. There will be links to neighbouring countries, including Saudi Arabia at Ghweifat and Oman at Al Ain as part of the emerging gulf rail network. Al Suwaidi said Etihad Rail had made ‘dramatic progress’ since its establishment in 2009, completing technical, commercial and financial studies to confirm the social benefits of the rail network and to predict traffic flows for the coming 20 to 30 years. The railway is expected to carry around 50 million tonnes of freight and 16 million passengers. Etihad Rail works with leading investment banks, to ensure that the financing strategy is ‘close to completion’, and sophisticated studies were undertaken to understand and manage rail operations in desert conditions. In April 2012 a delegation from Etihad Rail and the Supreme Committee for Safety & Security visited several European countries to examine best practice in rail safety and security. The extensive trip lasted two months and included stops in Germany, Spain, France and the UK. In the UK and Spain the group looked at general security procedures, with a particular interest in freight security. They met representatives from the UK’s Department of Transport and with RENFE and ADIF in Spain. During their time in Germany and France the delegation studied how accidents and events are managed by emergency teams. They also spent time with Deutsche Bahn in Germany to learn about the implementation of safety standards across Europe. Etihad Rail visited several countries to take advantage of best practice
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around the world, including China, Belgium, Canada and the USA. ‘We are dedicated to looking at how similar railway developers and operators are succeeding around the world ... such that we are able to implement a railway system ... to the highest level of standards and procedures’, said Acting CEO Dr Hazem Mobarek. In May 2012 , when Etihad Rail signed a Memorandum of Understanding with port developer DP World, proposals for the construction of an intermodal rail terminal at Dubai’s Jebel Ali Port were confirmed. The agreement was signed by Etihad Rail Chairman Nasser Al Suwaidi and Chairman of DP World Sultan Ahmed Bin Sulayem, who hailed the MoU as ‘a significant step forward’ in the development of the region’s 1,200 km rail network. DP World ear-marked a strategic site for the intermodal terminal, adjacent to Maritime Terminal 1 at Jebel Ali. Under the terms of the agreement, DP World shall oversee building and operation of loading and unloading facilities at the rail terminal while Etihad Rail will construct and own the rail infrastructure and manage rail services to and from the port. Al Suwaidi said that the important collaboration with DP World to establish a rail terminal inside Jebel Ali Port would ‘enable the efficient transfer of containerised freight from ocean vessels onto the rail network and vice versa, ultimately driving the economic growth of the UAE’. It would also be well placed to serve the emerging Dubai Logistics Corridor. Bin Sulayem said adding a rail connection to existing road, air, and sea links would make Jebel Ali a multi-modal hub and reinforce Dubai’s position as a gateway to the ‘wider Middle East, subcontinent and East Africa region’. With each train carrying up to 260 TEU, the rail terminal at Jebel Ali is expected to achieve a throughput of up to 5 million TEU per year by 2030. The terminal would be served by the second phase of the Etihad Rail network, which will add an Abu Dhabi – Dubai route to the initial Ruwais – Shah – Habshan line now under
construction. In December 2012 it was announced that Middle East Rail would undergo major alteration, with the Kingdom of Saudi Arabia undergoing a significantmetamorphosis. It is expected to infuse $45 Billion in establishing a railway network across the region which includes projects like the Saudi Landbridge, North-South Railway Line, Haramain High Speed Rail, GCC Rail, Riyadh Light Railway and Makkah Metro. The total length of the railway line is expected to be 7000 kms which certainly is enabling Saudi Arabia live up to its aim of having the railway network in place.
Executive Summary A well-connected Railway Infrastructure throughout the GCC would change the logistics’ demographics for the better. Although this was not the initial intentions of 19th century world leaders, for three decades from 1903 to 1940 the “Baghdad Railway” was constructed with the sole purpose of connecting Berlin to Baghdad. This would have resulted in Turkey, Iran, Iraq, Syria, Lebanon, Jordan, Saudi Arabia, to be connected via Rail to Europe and Egypt. This project was somewhat resumed with the planning of the Dubai Metro which is the first of its kind in terms of urban train network on the Arabian Peninsula and the world’s longest fully automated metro network spanning at 75.Today other neighboring GCC countries are striving towards this common goal.
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COVER STORY
U R B A N
R A I L
COVER STORY
Urban Rail Signaling
Dubai’s RTA - RED & GREEN LINES - “The Dubai Metro has been designed to provide its users with optimum class and reliability. Benchmarking it to cities around the world that use Thales technology convinced us to bring Thales on board.” Abdulmajid Al Khaja, CEO Rail Agency,RT
Today’s transport business face significant challenges, with rail, metro, tram, bus and road operators all under increasing pressure to manage costs and stretch tight operating budgets even further.
Thales is the name behind today’s largest and most complex integration projects, including the Netherlands multimodal ticketing system - the first e-ticketing implantation to cover an entire nation.
Ground transportation networks – high speed and main line rail, metros and roads are vital to maintaining economic prosperity and welfare in an increasingly crowded world.
THE CHALLENGE
But there are also significant opportunities. From intelligent infrastructure to advanced energy-saving solutions that boost capacity and passenger satisfaction with faster, safer and smoother journeys. Thales is able to increase performance and reduce costs at the same time. From rail signaling, fare collection, supervision & communications, to car park management and road tolling. For the last 20 years, Thales has led the way with the provision of services for main line, metro and high-speed rail. Building on that know-how and understanding to bring to its customers a range of services that cover a wider portfolio of transport sectors, including fare collection, tramways and roads.
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The Emirate of Dubai, which is the region’s prime business and leisure destination, is subject to high population growth forecast and suffers from severe traffic congestions. The average number of road trips is expected to increase from 3.1 million to 13.1 million by 2020. To meet their objective, the Dubai Municipality decided on building an efficient urban rail system – a fully automated LRT. To meet this requirement, they demanded modern, yet well-proven technology. In May 2005, the Dubai Rapid Link consortium, headed by Mitsubishi, won the contract to build the system. Mitsubishi Heavy Industries (MHI) required advanced train control for their rolling stock and in June 2005 contracted Thales, recognized as the world leader in fully automated train control technology.
COVER STORY
Aiming for revenue service by 2009, the project was executed in two phases: the first was the Red Line, which was then followed by the Green Line. Both lines are primarily elevated with some underground sections. The 52km Red Line, extending from Rashidiya to Jafza/Limtless, offers 44 trains, 29 stations and has a depot at each end. By 2015, the capacity is expected to reach 15,000 pphpd. The 16.8km, 43 trains, 16 stations Green Line will extends from Dubai Health Care City to the Airport Free Zone area. By 2015, the passenger capacity will be 7,400 pphpd. To date, the system is the longest driverless operation in the world.
THE SOLUTION The SELTRAC integrated driverless train control solution incorporates pioneered moving-back technology that eliminates the need for signals on tracks while providing safe, close headway of shorter trains for an optimized service frequency. The integrated NETRAC MT central control system automatically schedules and operates the trains while providing the operator with flexibility to add or delete trains and overcome problem
occurrences. SELTRAC CBTC communications-based train control has been well proven in major cities such as London, New York, Hong Kong, Vancouver, Ankara, Kuala Lumpur and others for over twenty-five years. The Dubai Municipality currently benefits from low-operating and maintenance costs, optimal life cycle costs and proven reliability, inherent with SELTRAC technology. MHI also contracted Thales to provide a fully integrated communications solution, which includes a digital and wireless network, a security solution including on board video surveillance and access control, a voice system, a digital radio network, passenger information, public address, time distribution and an integrated control centre. Thales is providing its total solution on a turnkey basis, incorporating design, integration, installation, testing, and commissioning services. So far the solutions have raised the quality of urban mobility for more than 100 operators.
CUSTOMER BENEFITS - Fully automated operation - Proven reliability
- Low operating & maintenance cost - Includes fully integrated communIcations solutions
THE RESULT On September 10, 2009, the Red line opened in full automatic operation mode serving 10 stations. In 2010 another 19 stations were made available for service. Today, the Dubai metro is the world’s longest driverless train system, running over a distance of 75 kilometers. The Green Line which is in operation since 2011, covers a distance of 23 kilometers and consists of 16 stations in addition to the transfer stations Union Station and Burjuman Station, which are shared with the Dubai Metro Red Line. The Dubai Metro highlights Thales’ ability to integrate every mission-critical system. Their solutions include communications, supervision, passenger information system, public address and time distribution. They also provide security with access control and live streaming video surveillance from any train. All systems, including power management are fully integrated in a state-of-the-art Operation Control Centre. FEBRUARY 2013
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COVER STORY
T E C H
C H A L L E N G E
Surviving the Sand Railway Tracks in the desert A joint venture between Saudi Arabia and South Africa. Sandstorms are common in the region and in case you ever wondered how the GCC Railway will survive this natural phenomenon, you may be interested in our findings: We revealed the “secret”, when we spoke to the experts at T-Track, which is a special rail technology that’s been around for more than two decades and aims to overcome challenges faced in desert conditions.
first South African and international patents were also registered in 1989.
This patented, ballast-less railway system has rails continuously supported on twin reinforced concrete beams laid on a specially designed formation. The beams are tied together with galvanized steel tie-bars, the ends of which encircle the beams, and are therefore not cast into the concrete.
“T-track prides itself in its inspiration, innovation and high performance quality tubular rail track. T-track takes this responsibility very seriously. Our clients expect it and so do our inspired staff.”
The system is fully engineered, tested and quality assured and warranties are offered based on correct installation and maintenance procedures being followed. In 1989 T-Track was first offered to the South African Mining Industry, and the first underground installation was done at President Brand Mine. Since then some 600 km of track have been installed for the mining industry. The
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The first surface track for freight traffic was laid at Consul Glass in Wadeville in 1990. This has been followed by many successful applications, particularly in South Africa, but also in the USA and Canada. Some of the surface installations convey in excess
Peter Kusel- T-Track Founder
of 2.5 million gross tons per annum, with axle loads of up to 32 tons. In 1993/94, Spoornet’s world-class Track Testing Centre, was commissioned to carry out comprehensive testing to validate the early theoretical work done by Ove Arup Inc. A control test was done on an equivalent length of Ballast track.
publisher’s note COVER STORY
These tests validated the design procedure, and demonstrated very clearly the dramatically reduced stress. T-Track provides superior Next Generation Railway Technology, serving both the domestic and international sectors bringing a fresh and innovative approach to railway track systems. Their goal is to exceed the expectations of every client by offering outstanding customer service, superior rail track designs, high quality modular railway track, and greater value, thus optimizing railway system functionality and improving operational efficiency. Their partner, strategically located in Pretoria, South Africa, is distinguished by their functional and technical expertise combined with their handson experience, thereby ensuring that clients receive the most effective and professional service and advice. As railway track professionals they are experts in most fields required for the operational alignment, manufacturing and implementation of T-Track. T-Track addresses all aspects of the diverse benefits of railway track including issues regarding safety, design, cost, manufacturing, implementation and industry standards and regulations. T-Track identified the current and will meet future railway track challenges of the global railway industry. Their staff is
uniquely qualified to implement dynamic T-Track solutions and their extensive skills encompass all aspects of T-Track design and development of functional specifications for client approval, manufacturing, implementation and overseeing teams through to implementation - maintaining current and planned levels of effort to generate success. The proven Ballast-less and Sleeper-less evolutionary cost and time saving solution for heavy axle load and high speed rail systems with special advantages in desert sand blowing conditions causing ballast contamination leading to loss of drainage and ballast resilience. The reinforced concrete beams and the beam formation, form an integral system and are designed as such by their prominent consulting engineers and team of “System Designers”. Site specific designs are done to suit the clients’ needs in respect of varying axle loads, operational speeds and annual tonnages and are also optimized to suit prevailing geo-technical conditions, particularly in desert conditions where sand contaminates the ballast track and dramatically reduces the life of the rail system by blinding drainage and reducing ballast resilience. FEBRUARY 2013
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publisher’s COVER STORYnote
Track and turnouts are designed and manufactured in pre-cast modular sections, with lengths to suit varying applications and handling constraints.
T-Track applications include: - Main Lines - Mineral ore dedicated lines - Marshalling yards - Ports - Urban light rail - Tunnels - Passenger platforms - Level crossings - Underground mines - Bulk loading sites T-Track offers a diverse team of rail engineers with specific skills and domain expertise that represent total industry capability. With in-depth operational experience in the full spectrum of the railway track, T-Track offers unique services and expertise in all industry categories relevant to railway tracks such as:
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- Site specific designs, design capabilities and infrastructure development. - A proven track record in T-track infrastructure that highlights a client’s unique requirement for varying axle loads. - Optimization of operational speeds and annual tonnages to suit prevailing geo-technical conditions - Design and manufacturing of pre-cast modular sections, with lengths to suit varying applications and handling constraints - A factory environment that enables all products to be manufactured to the highest standards of quality and tolerance - Manufactured pre-cast modules - Pre-cast modules are delivered to site with minimal or no damage to the environment - Engineering and construction of track - Standardizing procedures to provide higher safety levels - Extensive knowledge of legislative regulations with local and international authorities - Access to a dedicated global network of value added partners
Manufacture and Quality Assurance T-track pre-cast modules for track and turnouts are cast upside-down in steel moulds. The base plates of the moulds are laser-cut so that the tolerances of manufacture to within 1mm are achieved in all modules. Steel components (tie bars and straps) are fabricated by coded welders. Casting of modules is done in tubular netted polyethylene bags, which are placed in the moulds after steel reinforcement has been slid into the bags. 30 Mpa (28 days) concrete is then pumped into the bags hence the name T-Track. This method of manufacture ensures that rail seats are perfectly formed on all modules and that the steel components encircling the beams are tightly secured. A quality assurance program for manufacture and installation has been set up in conjunction with consulting engineers who also assist with the audit system.
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publisher’s note SUCCESS
S U C C E S S
S T O R Y
” T I X I F “ R S E I E R T T S U S D I MTHE WORLDWIDE RAIL IN FOR
re experts a d e s li ia c dustry. ly-spe h in ig y h a f w o il a m r a e r and his te uble shooting in th te r a w h c o o tr Erwin H ddress for a e n o r e the numb
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SUCCEESS
Erwin Hochwarter is a well-known professional in the European railway industry. His experience and knowledge of producing special components in and for the rail industry has gained him a great reputation beyond the borders of Austria, where his company, the H&P Trading GmbH, is located. He truly is an expert, who shows up with a comprehensive know-how about different metals and materials and the way to combine them to achieve new and unique characteristics. He provides tailored-solutions to meet the needs and eliminate problems of his clients. People know Erwin Hochwarter and his team as effective troubleshooters. Whenever a spare part is not available on the market place or when the delivery times of the standard suppliers are too long, H&P Trading is high in demand. Within the shortest period of time the requested spare part gets scanned in, or if available, technical drawings are used to provide a fast quote to the customer. Time is money in the railway industry and every day that it happens that a train or a railway carriage cannot be operated, time and money is wasted. The H&P Trading is consulted often, because they act immediately and get the train back into traffic again.
Very often obsolete parts need to be redesigned or need to meet the newest technical standards. Erwin Hochwarter then invests in the development of the new components and very often he does this even before obtaining an order from the customer. That is why H&P Trading is so extremely fast and efficient. The long- lasting relationship of trust with his customers all over Europe ensures fastest reaction, delivery, and effective problem solutions. But all of that did not come overnight. In years of constant investment into the various certification processes and in proofing that Erwin Hochwarter and his team are capable of coming up with solutions to very complex problems, H&P Trading nowadays very often is the first choice for supplying delicate spare parts to the railway industry. H&P Trading holds many patents and produces highly diverse parts like LED lighting solutions for train carriages, braking solutions with fire proofing solutions, certain parts of gear boxes, new fittings and hoses, parts for the point operating units and so much more. There is almost no technical solution in the railway industry where Erwin Hochwarter cannot provide a solution.
Summary References Bombardier RSI Rail Services Railtec Deutsche Bahn Stadtwerke MĂźnchen VAG SWB Bonn Erfurter Bahn Jenaer Nahverkehr Bayrische Oberlandbahn Dortmunder Eisenbahn Rurtalbahn Eurobahn Voith Turbo Kabel Technik Kiel MGW Service Northrail EuroMaint Rail Motala Train DB Schenker Capro Hittmayr Baumaschinen Hansa-Flex Hydraulik Siems & Klein Tesso Ă–BB Infrastruktur Wiener Linien IVB RTS Zillertaler VK-Betriebe Siemens AG ... and much more ...
when time is of the essence and you must perform H&P Trading is your partner! FEBRUARY 2013
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publisher’s note SUCCESS
Located in the tranquil town of Kemeten in the Eastern part of Austria, H&P Trading is easily reachable via the airports of Graz and Vienna. A one-hour drive from Vienna Airport allows customers from all over the world to fly in for having their special parts designed, redesigned, or rebuilt. For
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this purpose, Erwin Hochwarter and his team offer airport pick-up and all what is needed to give the customer a comprehensive view into the world of railway spare parts, consumables, and special components. Asking the boss himself about the assets of the company that make them so very successful, Erwin Hochwarter answers with a smile: “ We are much faster than anyone else in the industry when it comes to suggest a new approach to a certain problem. We even develop new solutions without having an order in the first place. Our clients demand responsiveness because their structures normally are large and slow acting. We have to buffer this and we also aim in supplying solutions that are cheaper than the traditional ones. Often we have to combine certain plastic materials with special hardened steel, or we have to try modern ways of improving the quality, performance, and the durability of the components. We do that in the fastest time possible without delay and mostly for a lower price than the alternative. That is our success recipe and the customer very much values that!� Developing solutions even before having an order in hand demands a good financial
basis and this is another point where H&P Trading has proven its strength. Screened by so many railway organizations, we as a supplier have to proof an outstanding financial background. H&P Trading has been identified as an extremely healthy company that is the chosen partner for Deutsche Bahn, Siemens, Bombardier, Voith Turbo, DB Schenker, and many more. H&P Trading is a real asset and Erwin Hochwarter often performs like no one else could do. Still he remains being of a humble and down-to-earth personality with a good sense of humor. But it is not H&P alone that is working on highly-delicate tasks and solutions. It is also the partners of H&P Trading that contribute to the success. All partners are located in the German-speaking European countries and are committed to supply first class quality. Erwin Hochwarter usually is the mastermind behind the new developments and he always motivates his team and his partners to outperform. That is why H&P Trading has developed to be a reputable partner for the rail industry in Europe and beyond in the past 10 years. Thumbs up!
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TECHNOLOGY
T E C H
C H A L L E N G E
Always one step ahead As a leading GSM-R integrator and service provider, Kapsch will be responsible to deliver a complete set of maintenance services at a very high standard to ensure the best quality of service of the GSM-R application for the railway enterprises. Founded more than 100 years ago, Kapsch Group home is one of Austria’s leading technology companies, with about 5,000 employees around the world in diverse business fields of traffic, communications, networks and IT. The company’s core values are responsibility, transparency and dynamics which have been important for their continued success. A global supplier and independent system integrator of telecommunication solutions for railway operators and providers of access, core and transmission networks, in eight Research & Development centers in Europe and Asia, Kapsch develops applications and services for next generation networks and innovative OSS / BSS solutions. In addition, KapschCarrierCom provides an end-to-end service spectrum, which ranges from consulting, designing, installing and integrating, to maintaining, operating and supporting entire networks. With 70,000 track-kilometers covered by GSM-R, Kapsch is an internationally recognized specialist and partner for railway operators such as the French railway RFF, the German railway DB and Network Rail in the United King-
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dom. In the public operator segment, the firm’s customers include service providers such as the companies of the Telekom Austria Group, Eircom in Ireland, and Chunghwa Telecom in Taiwan. Last December Kapsch announced that they have been awarded a multi-year contract to maintain the entire GSM-R (Global System for Mobile Communications – Railway) network on behalf of British railway infrastructure operator Network Rail. The multiyear agreement will see Kapsch supporting Network Rail’s control center team to ensure the highest levels of network availability, enabling higher frequency of train services and greater safety standards. GSM-R is an international wireless communications standard for railway communication and applications. In 2010 Kapsch was awarded the contract to roll the new R4 technology out across the UK rail network. The solution provides a secure platform for voice and data communication between railway operational staff, including drivers, dispatchers, shunting team members, train engineers, and station controllers. Network Rail is
using the platform to deliver features such as group calls, voice broadcast, location-based connections, and call pre-emption in case of an emergency.. As a leading GSM-R integrator and service provider, Kapsch will be responsible to deliver a complete set of maintenance service at a very high standard to ensure the best quality of service of the GSM-R application for the railways enterprises.
Kapsch to offer radio systems for urban public transport New business fields via cooperation with Dutch technology provider Rohill As the global specialist for railway safety systems based on GSM-R technology Kapsch is expanding its range of products and services. In January it has been announced that the company will now offer solutions for urban public transport. These solutions utilize TETRA (Terrestrial Trunked Radio). In partnership with Dutch technology manufacturer Rohill Engineering B.V., Kapsch is to roll out complete solutions for public transport.
TECHNOLOGY
Kapsch has already equipped more than 70,000 railway kilometers with GSM-R technology. This standard in railway communications increases both safety and efficiency in international railway transportation. TETRA technology is able to do the same for urban public transport. “We have gathered a wealth of experience in our railway projects around the world, understanding the best ways for means of transport to interact with specific telecommunications infrastructure. We are now able to capitalize on this expertise for urban public transport too”, said Dr. Kari Kapsch, CEO of KapschCarrierCom. The benefits for both railways and public transport are similar: a radio system contributes to cutting operating costs, it improves safety and provides the foundations for new services to the benefit of both transport operators and passengers. From a technical perspective, the trunked mode as used in TETRA networks is ideal for trams, underground trains, and buses. It furnishes a universal, internal communications network in which terminal equipment, radio devices, and telephones can be used. In February, it’s been announced that Kapsch and Thales have won the contract for a turn-key project in Bulgaria. As leader of the consortium, Thales has signed a contract with the Bulgarian railway infrastruc-
Thales and Kapsch will cooperate to implement the entire solution on the 133 km of the Sofia-Plovdiv railway line, part of the International Rail Corridor IV from Dresden to Istanbul crossing Bulgaria. Thales will deploy electronic interlockings for five stations, including outdoor facilities, ETCS (European Train Control System) Level 1
“Our unique ability to provide end-to-end solutions for network operators looking to roll out and maintain GSM-R technologies means that we are well placed to deliver on this contract. The communications infrastructure of a railway is crucial and we will be working to ensure the highest levels of uptime as well as ensuring value for money for Network Rail,” Kari Kapsch, CEO KapschCarrierCom
ture company NRIC to provide electronic signaling and telecommunication technology for the Sofia-Plovdiv railway line. KapschCarrierCom will deliver the GSM-R technology within this project. The entire contract has a value of worth € 35 million, the duration of the project is expected to be 28 months.
trackside equipment and CheckPoint solutions (trackside train condition monitoring). The GSM-R access will be set up by Kapsch with delivery of dispatcher extensions, CAB radios and handhelds. Thomas Schöpf, COO of KapschCarrierCom about the advantages: “With these solutions, the line will support an increase in train speed
and higher train frequencies, significantly increasing line capacity.“ “The Thales centre of competence in Austria for interlockings and ETCS L1 supplies this forward-looking technology and Kapsch is the world’s leading GSM-R specialist. Jointly, we were able to further expand the line as part of the International Rail Corridor IV, where we have already been awarded a contract for the 128 km PlovidvSvilengrad line.” says Dr. Alfred Veider, CEO Thales Austria GmbH. Thales can build on valuable expertise gained by having deployed the very first electronic interlockings in the Bulgarian market, with 5 stations already in operation. With the SofiaPlovdiv project, Thales not only underlines its market leadership in Bulgaria and its competence in turn-key projects, but also completes the large signaling footprint in Europe. Additionally, this project creates a longterm perspective for providing the complete Bulgarian railway network with electronic signaling and train control technology also in the future. FEBRUARY 2013
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publisher’s note PREVIEW
LOG Awards & Gala Dinner
2013
Organised by Gutenberg Publishing, the region’s premier publisher of the Log Middle East Magazine. At the LOG Awards & Gala Dinner, we will again recognise the industry’s most outstanding achievers across five main categories. The LOG Awards 2013 will be different from the ones held in the past 2 years. The venue again is a 5-star venue and the event is held as a Gala Evening with the LOG Awards 2013 ceremony.
Up to 400 Top Executives & Decision-Makers Top Key Note Speakers 5 Prestigious Logistics & Supply Chain Awards Raffle Draw with incredible prices 5 Star Venue with Dinner Buffet Music & Entertainment Networking with the experts and professionals
29 May 2013 th
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The LOG Gala Dinner and Award Ceremonythis year will be held in a five star venue in the Marina Area in Dubai. Similar as in the past 5 previous events, there are only 5 awards to be won. That makes the event an easy and enjoyable event with lots of laughter and good people from all industries. Mostly we will have experts from the Logistics and Supply Chain industries at the event, but also other industries around our core industry will gather on this occasion. During the event life music will create a chilling and relaxed atmosphere and of course we will again have the LOG Raffle draw. Already in the last year our guests could enjoy valuable prices, such as iPad, TV-sets, cameras, etc. This year, we will have much more valuable prices to be won. Make sure that you reserve your entry ticket for that fantastic event full of fantastic people, fun and laughter. Come with your wife, with friends or with colleagues.Networking at its best – the LOG Awards 2013 and the Gala Evening.
publisher’s note PREVIEW
Preview
FEBRUARY 2013
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INTERNATIONAL NEWS
I N T E R N A T I O N A L Malaysian logistic sector to grow 9.5% in 2013 The Malaysian logistics industry is expected to grow 9.5% to RM139.74 billion in 2013 as compared to an estimated RM127.66 billion a year ago, says Frost & Sullivan, a global research and consultancy firm. The strong sustainable economic growth in Malaysia despite global economic slowdown and strong intra-Asian trade, is the key reason to induce the proposed growth in the local industry.
Shipito.com goes creative Bicycle-importing company Shipito. com is making use of the extra space in its warehouse by helping U.S. companies ship their products to their international customers. The company also repacks goods into the smallest and fewest boxes possible to reduce costs. Today, Shipito processes 50,000 to 60,000 packages a month out of four warehouses.
ProMat 2013
Global Logistics industry mulls new transport security measures Over the past few years, a wide range of laws and rules have been introduced with the primary aim of ensuring a safe and secure working environment for everyone working in the logistics sector across the world. There are, for instance, strict rules and regulations in place geared towards restricting the number of hours that drivers are allowed to
be on the move to reduce the likelihood of accidents, while strict legislation has been adapted to keep workers safe from fire and hazardous chemicals. Now, for many working in the logistics sector, the number one priority for the months and years ahead should be the issue of security in logistics.
Jamaica begin work on Caymanas Economic Zone Jamaica will begin work on the Caymanas Economic Zone by May 2013. The project is part of the government’s logistic hub initiative, which aims to take advantage of the planned expansion of the Panama Canal slated for completion in 2015.
Hosting exhibitors and visitors from 125 countries, ProMat 2013, which ran January 21-24 at Chicago’s McCormick Place, covered 300,000 net square feet of exhibit space with 785 exhibiting companies. Total registration for the event was 34,085. Visitors included key decision makers in virtually all manufacturing, logistics, distribution and supply chain industries including a majority of the Fortune 1000 and Top 100 Retailers.
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The CEZ, which will be developed on the land of the Caymanas Estate, will include 1,500 acres of real estate, of which 40 acres have been marked for development of the first phase of an ICT park. The project, once completed, will be the first large-scale integrated industrial zone in the country, with a
focus on manufacturing, logistics management, and transshipment. It is one of six prongs of the country’s logistics project, which Hylton has said could transform Jamaica’s economy.
INTERNATIONAL NEWS
New UPS Worldwide Express Service offers Faster Shipping UPS announced a new express air freight service, UPS Worldwide Express Feight, for urgent, time-sensitive, and highvalue international heavyweight shipments. This new service is an extension of the UPS Worldwide Express package portfolio and offers customers a seamless experience between shipping express package and express freight. Customers now can ship pallets over 70 kg (150 lbs.) as easily as packages exclusively within UPS’s global air network from 37 origins – including the United Arab Emirates – to 41 destination countries and territories. This daydefinite, door-to-door service with a money-back guarantee* features some of the fastest times in transit in the industry, including overnight shipping from Europe, the Asia Pacific region and the Americas to the United States. Two-day shipping
Forklift Signs improve Warehouse Safety Warehouse managers are looking to increase safety for forklift drivers and warehouse workers want to invest in forklift traffic signs and other safety measures that have proven to lower injury rates and improve productivity. Those with forklift jobs can improve the safety of their operations by putting up various signs that indicate flow of traffic, hazards common to a particular area or blind spots. These signs will not only boost safety, but they will also help facilities comply with stringent warehouse standards set by the Occupational Safety and Health Administration (OSHA.) If these regulations are not adhered to, it can lead to tens of thousands of dollars in fines.
is available to Europe from Asia Pacific, the United States, and the Americas. UPS Worldwide Express Freight service offers many of the same features as UPS’s Worldwide Express package service, including automated shipment preparation, online tracking and proactive notification technology. In addition, both express freight and package shipments are consolidated into one bill. “Global commerce is vital for our customers and UPS Worldwide Express Freight helps companies get to market faster, capture more business and boost their competitiveness,” said Ed Buckley, UPS president of marketing. “Customers, particularly in the industrial manufacturing and healthcare segments, have asked us for the same features for their urgent freight shipments.”
Logistic costs remain Deutsche Messe high in China staging Intralogistic Almost one in every five dollars of China’s gross domestic product (GDP) was spent on transporting goods in 2012, an industry report showed. The country’s logistics cost climbed in average 11.4 percent year on year. Total logistics costs accounted for 18 percent of the nation’s 51.93-trillionYuan GDP in 2012, compared to 17.8 percent in the previous year. The costs for the economy will remain quite high in 2013, the CFLP forecasted, without elaborating further. The State Council, or China’s cabinet, announced a range of measures to cut costs and improve efficiency. The measures include preferential tax policies.
Details of a contractual agreement that would allow Deutsche Messe to expand its tradeshow offerings outside of Germany were met a few days ago. Deutsche Messe announced it will be staging an intralogistics fair for the first time from May 19-23, 2015 in Milan, Italy. Intralogistica Italia will be a part of packaging trade fair IpackIma, where it will showcase warehouse and factory equipment, packaging and assembly systems, loading equipment, complete logistics systems, traffic engineering, logistics software, transport logistics services and logistics services, according to Deutsche Messe. Excellent synergies for all involved.
FEBRUARY 2013
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REGIONAL NEWS
ADPC sees growth in maritime traffic ADPC (Abu Dhabi Ports Company) released its traffic figures for 2012, with growth reported across all key traffic categories. RORO (roll-on rolloff) saw the highest increase in growth, with movements up significantly at41.4 per cent, from 56,510 units to 79,906 units; marine activity saw a 13.8 per cent increase, up from 26,899 to 30,618 vessel calls, over the previous year. General bulk and cargo, for allports operated by ADPC, saw a throughput of 9.4m tonnes, an increase of 8.7 per cent on the previous year.
Gulf Air honored Bahrain’s national carrier Gulf Air has been ranked among the top ten global airlines for achieving the highest on-time performance of its flights for the month of January 2013. The airline is also among the finalists for the 2012 FlightStats On-time Performance Service Awards for the Middle East region.
dnata City www.dnatacity.co.uk New innovative website features an array of information about dnata City and its enhanced freight facilities at the UK’s Heathrow Airport. dnata announced a further step in the progress of its dnata City project, a purpose-built cargo logistics centre at the heart of London Heathrow Airport. dnata has unveiled a dedicated website for the project including detailed video animations of the complex and ‘live link’ of the site. The innovative website www.dnatacity.co.uk features an array of information about dnata City and its enhanced freight facilities at the UK’s Heathrow Airport.
The project includes a 20-acre cargo complex centred around five air freight warehouses, a transportation facility and yard for airside operations enclosed in a security-fenced area. “As a global player in the air cargo business, dnata is committed to making a strong contribution to improving Heathrow Airport’s air cargo infrastructure,” said Gary Morgan, CEO of dnata’s UK operations. “We were concerned about the lack of new air cargo facilities and felt the need to step forward to create and deliver industry-leading air cargo services which will shape the future of our industry at Heathrow,” he continued.
Four Soft partners up with LaunchPad India-based Four Soft has signed a partnership agreement with Dubai-based supply chain consulting group LaunchPad International. Under the deal, both the firms will jointly work to provide customers in the MiddleEast with improved solution to address supply chain challenges. Four Soft head of Asia BalaKrishna Reddy said that both the firms share a common business approach of offering its customers with enhanced IT solution to improve efficiency.
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“Dnata City can offer customers a range of versatile options to suit their specific needs.” Mohammed Akhlaq Business Development Director, Cargo
Two of the dnata City buildings - the 140,000 square foot Cargo Point and 79,000 square foot West Point - currently handle 21 wide-body flights daily for Virgin Atlantic, with a 60,000 square foot facility nearby at Bedfont Road dedicated to Cathay Pacific’s passenger and freighter cargo operations. The dnata City complex will also encompass the handler’s existing 60,000 square foot self-contained transport yard, where it has a fleet of 85 modern trucks equipped with GPS tracking equipment providing 24/7 coverage with 4,000 truck movements currently servicing 656 flights every week. Three additional facilities at dnata City will provide 206,000 sq ft new space.
REPORT
Great Place to Work - DHL Institute recognises the top employers for 2013 in the UAE, DHL awarded Best Company for Women to Work and the Best Company for Millennia. survey asks questions related to their attitudes about the management’s credibility, employee engagement and job satisfaction. The other third of the scoring is based on the company’s responses to the Institute’s Culture Audit, which includes detailed questions about pay and benefits programs and a series of open-ended questions about hiring, communication, and development. “The Great Place to Work® Institute is a highly respected organisation worldwide and it is a real hour to receive this award,” said Frank-Uwe Ungerer, Country Manager for DHL in the UAE. “We take pride in our reputation for excellent standard and this is achieved through our global commitment to nurture and motivate all our employees”.
DHL has been officially ranked as one of the “Top Companies to Work for in the UAE” for 2013 by Great Place to Work Institute, a global research and management consultancy. At DHL, the learning and development for each and every employee plays a pivotal role within the overall business strategy and this is implemented through several initiatives including the Certified International Specialist (CIS). CIS is an educational and interactive program that has been designed to cover a broad selection
of security, financial and managerial topics to prepare employees for their next progressive role, and this is one of many ways DHL strive to encourage employees to flourish within the company on a daily basis. To pick the “Top Companies to Work for in the UAE”, the Great Place to Work® Institutes conducts an evaluation of each participating company. Two-thirds of the company’s score is based on the results of the Institute’s Trust Index survey, which is sent to the employees from each company. The
Commenting on the Top Companies list, David Robert, Chief Executive Officer of Great Place to Work Gulf, said: “We would like to send a sincere thank you to all of the companies that participated in the program this year and to congratulate each of the 15 companies that have been recognized as top companies to work for in the UAE. Great Place to Work conducts the most credible and objective workplace studies in over 45 countries, and by doing so we are uniquely positioned to be able to help companies increase the level of trust within their organisations and ultimately drive profitability.” www.greatplacetowork.ae FEBRUARY 2013
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TECHNOLOGY
R A I L
T E C H N O L O G Y
Advanced TECHNOLOGY Voestalpine VAE, the global market leader for railway infrastructure solutions with over 40 manufacturing plants worldwide, is providing customized technical solutions for one of the core and most crucial elements of a railway system - the railway infrastructure. Based on the companies experience of more than 160 years, its Austrian cultural origin and its philosophy, voestalpine VAE is applying and assuring highest quality standards for all its products and international manufacturing facilities. While the assurance of such quality standards is one of the top priorities, this has to go along with a focus on customer’s needs and regional demands. Particularly, as the emerging Middle East railway market has special challenges, trends and aspects, which are to be considered and incorporated in the system solutions, thus to ensure a success story of this emerging railway market with its various new industrial railway networks and Public Transport systems planned within this region.
The success factors to implement such new transportation means in the Middle East will be to design, build, operate and maintain an efficient, reliable and safe railway infrastructure. Not only for the passenger needs, but moreover for the particularly needs of the industry.
are prominent topics which are calling for a fundamental change in the GCC transport sector, because industrial growth will hardly be possible in the future if the main transport means for freight and cargo will be other means of transport rather than the railway.
Therefore the railway infrastructure is to de designed and built according to the demands of the end-customers – logistic and industrial companies – thus to transport and distribute cargo and their goods in the most efficient way throughout the GCC region. This has to go along with an integration of the diversifying industry and requires connections to the industrial hubs, ports, mines, airports, etc.
The first step for this is well underway and driven by the GCC governments, which are massively investing in the railway network throughout the GCC region, which surely will attract the diversifying industry to use the railway for the transportation of their goods and cargo.
So to encourage the private industry to invest in intermodal, freight and/ or cargo facilities on their private premises to connect to the railway and to bring the freight and cargo from the road on the rail.Sustainability and reduction of the carbon footprint
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Advanced technology to meet the logistical requirements of the GCC railway infrastructure Voestalpine VAE: ”focus on customers’ needs, regional demands, and challenges”
TECHNOLOGY
Other aspects to build and establish an efficient railway system in the GCC region are – of course – the environmental challenges. Such as the desert environment with its sand accumulations on the railway track, thedust impacting mechanical and electrical systems and the high corrosive and aggressive ambience in the coastal regions, which calls for voestalpine VAE’s desert-proofed, completely sealed and dust- & watertight electro- and/or hydromechanical track components to ensure a safe, reliable and enduring systems operation. To surmount other regional aspects and challenges, such as the heat impacting site installation works and consequently the final product quality, or the logistic challenges, with the lack of workspace in congested urban areas or extremely remote construction sites, voestalpine VAE established its regional manufacturing
plant in Riyadh, Saudi Arabia. Thus to suit the industry needs of a direct supply of the required railway equipment, without long lead and shipping times to import crucial railway components and to provide the clients with direct and efficient after-sale services locally in the region. Accomplishing quality assurance all over the entire supply-chainprocess by providing further justin-time deliveries, installation and maintenance services, by voestalpine VAE’s experienced, local installation and maintenance teams, combined with special turnout design solutions (particularly for Heavy Haul and High Speed rail applications) and the focus on low Life-Cycle-Costs (LCC). Voestalpine VAE is not only the renowned world market leader, but moreover the ideal local partner for the Middle East.
FEBRUARY 2013
33
EXPERT OPINION
E X P E R T S
O P I N I O N
Direction EVOLUTION Changes & Shifts Tom Craig LTD Management
Supply chain management is a global activity and process. Manufacturers and customer have to be linked with eath other across the world. The three biggest trade lanes are intra-Asia, Asia-North American and Asia-Europe. Much of that global volume involves China, as both, an exporter to other countries and as an importer to feed its manufacturing and consumer needs. What will happen in supply chain management? What lies ahead? Supply chains run from suppliers through to customer warehouses or to store shelves. This is a complex and extended pursuit and has strategic requirements. Any discussion of where supply chain management / logistics may be going has to recognize economic growth...and what will happen with both customers and manufacturing?
Customers / sales – developing and less developed economies and markets Sales growth is tied to expanding into new customers and markets. Companies in mature markets look at selling into other countries as an important way to grow. This need for selling applies to more than multinational corporations?
Finally it must be noted that the approach has strategic implications for the company and for supply chain management. The potential of emerging markets is estimated in trillions of dollars. There are many developed, but also developing countries that must be considered. The BRIC states—Brazil, Russia, India and China—are identified as key developing economies. Each with regard to supply chain management and logistics solutions. One has to ask the following questions: How many additional products/SKUs will be developed? Where do firms locate supply chain operations, in what countries, regions, or cities? How do companies develop agile and responsive supply chains to handle the expanding list of products? What is required to successfully operate in these places? Are global service providers local ones or a mix of both better
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publisher’s EXPERT OPINION note
used? How productive are the operations? Customers in developed countries continue to want more products; this is both an expansion and fragmentation. In developing countries, the consumer population is will continue to grow and become large. What can a company implement from its existing supply chain model/ approach, and what must be modified to adapt to local standards and conditions? This includes SCM processes, technology and the stakeholder’s individual and collective requirements. In many cases, companies will need to change their supply chain practices to do business and to service these markets, including the incorporation of local service providers. Less developed economies bring other opportunities and supply chain challenges. Logistics infrastructure may not be as sufficiently developed. Carrier services and schedules with regard to both import/export and the within country logistics, may not be what is needed for dynamic supply chains. Other logistics services may
not be at the levels that corporations are used to. Business practices and levels of people to deal with can differ. These opportunities may take time to develop, but they do reflect the continuing globalization of sales and business. They will add to the intricacy of managing supply chains.
Manufacturing — globalization or deglobalization Sometimes, in discussions about the costs for manufacturing or sourcing in China, the topic can include migrating production back to the United States, Europe or wherever significant manufacturing has in earlier days taken place. This then can raise the subject of onshoring or nearshoring. Transitioning to onshore or nearshore means investing in factories and equipment. It can improve supply chain operations and costs. Shorter supply chains aid planning, reduce the working capital tied up with inventories, and finally improve service, whether it means delivery to store shelves or to customers’
warehouses. The reality is: Industrial production / manufacturing—and, in turn, sourcing—is global. As with sales, it will expand into other areas. Low-cost manufacturing is important to have consumer products competitively-priced to sell worldwide. Other industries have different manufacturing needs. This limits any significant movement of production to the United States or to Western Europe. Depending on the type of manufacturing and industry, manufacturing should mostly be close to raw materials or to markets. Finding the ideal location of physical presence can be crucial for a business’s success and competitiveness. Depending on the level of economic development of a nation, implications with regard to the development of the logistics infrastructure may create challenges, as with global sales. Infrastructure begins with ports and airports. This can apply to whether the products move dry bulk, tankers, reefer, general cargo, roll on/ roll off, or container. Either way, logistics is impacted as to increased complexity and to global scope. FEBRUARY 2013
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EXPERT OPINION
E-Commerce Internet / online selling is for all providers of producers, whether they are manufacturers, wholesalers / distributors, or retailers. Many of these enterprises may be startups run by entrepreneurs who are ready to take more risks than will their large counterparts. In contrast to diverse markets and countries, it expands firms into additional multichannel selling with different service requirements. E-commerce will be truly global. It will mean selling to consumers or businesses located anywhere in the world. This may be done through multiple websites. It could further require a blended global supply chain with shipping orders for many different products from warehouses located in key locations and shipping orders directly from suppliers located worldwide to end customers. The products involved may mean more than making express / parcel shipments. It may mean using LCL ocean and air cargo. Different types of warehouse operations may be needed to handle such a diverse mix of products for picking, packing, and shipping each instead of cases or pallets. Customer services in different countries may have to be easier and quicker in order to make timely deliveries. It may mean having to make deliveries to customers’ homes or businesses in many countries. Managing and coordinating these global ecommerce orders, with their underlying need for quick delivery, and the shipping and delivery demands will require logistics services that are not presently available on a global basis.
Logistics Service Providers Logistics providers will need to adapt to the global changes as to additional geographic cover age and services to meet new and increasing demands. This may mean the need for partnerships or combining services between global and local providers. Economies of scale that are expected to increase through the usage of e.g. ships, warehous-
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ing or other primarily fixed cost areas may be difficult to achieve in certain areas. It will also mean working with startup businesses, those having no big names and not shipping large volumes. Logistics providers will have to understand and accept the potential opportunities and risks. They may choose to become defacto investors and partners in these businesses. The role of 4PLs in complex supply chains may become important. 4PLs, with their supply chain focus, as compared to the 3PLs functional focus, can have a strong place in the evolving supply chain needs. 4PLs have a holistic supply chain view that is important for design, development, and management of supply chain operations. They are solution providers, which will be needed as extensions of customers’ supply chain organizations. 3PLs may change. They are presently contract logistics providers that are part of a logistics service parent company. Providers present what they do and may adapt to what each customer wants. They are part of forwarding, ocean, trucking, warehousing or other service companies. These firms are not supply chain practitioners. They are not part of “shipper”/customer companies. As such they may struggle to develop serious value propositions for clients, value that separates them from the competitors. This creates a void— and an opportunity. New 3PLs could arise that are part of the shipper community. These could develop from Walmart, Amazon, Alibaba or other large corporations. They would understand that it is about moving orders and inventory, not cargo.
Supply Chain Management With continuing global growth, supply chain organizations will direct more complex and larger supply chains. There are supply chain challenges in all countries. This can be seen in the World Bank’s Logistics Performance Index and in the World Economic
EXPERT OPINION
Forum’s Enabling Trade Index. Companies, logistics service providers ,and governments must recognize the situation, and how it can be an impediment that negatively impacts supply chain cost and operations. Risk with extended supply chains will increase. The number of suppliers, factories, markets, customers and logistics service providers, both global and local, to work with will increase. It may include working with suppliers of suppliers in order to better manage production plans and sales programs. Collaboration, especially horizontal / process, and communication will take on new meaning and importance for all partners and participants. Managing supply chains will be a more crucial 24/7 responsibility. Supply chains and organizations will evolve and transform. The test will be how disruptive the changes are. Serving different countries and different markets will demand multiple supply chain processes and approaches. Supply chains will have increased responsiveness and will handle greater diversity. Logistics technology investments will increase. All points in the supply chain product and information flows will be fully integrated, networked, and visible. There can be no blind spots. Managing events and exceptions worldwide will be mandatory. Fragmenting supply chains by functions and coping with various internal and external silos will be replaced by process controls. Supply Chain Segmentation. Supply chains are not monolithic. This is consistent with the fact there is no single supply chain. There are supply chains within supply chains. There is no “one approach�. They differ by industries, markets and companies.
and stiff hierarchic orders with little flexibility. Segmenting is not done by supply chain function. That does not serve the process-oriented focus that the company should have. It is not done by company division or business unit or even country; each of those is too broad and has much inherent noise. Supply chain segmentation reduces noise and enables better management of size, scope and complexity. The importance of segmenting increases significantly as global reach increases. It is a way to prioritize based on what is important to the company and to its executives. That means reflecting profit contribution or sales value. An example is to analyze customers according to profits generated.
Another may be to assess as to the working capital tied up in products.
Effectively directing worldwide supply chains is complicated and requires understanding on the company internal and customer and supplier external vagaries. In addition there is noise that companies, customers and suppliers create as they demand attention or create problems. The noise distracts from effectively managing the supply chain and adds unnecessary volatility. Supply chains stumble from too much statics FEBRUARY 2013
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EXPERT OPINION
With this hierarchical recognition, the supply chain can be positioned in tiers with regards to each level of customer or other breakout. Supply chains work on a “pull” basis and
Key Value Drivers Being GDP driver Creating sustainable economic development 3) Creating job opportunities 4) Building sustainable diversification 5) Supporting domestic needs 6) Enabling strategic plans 7) Building international needs with value-added services and trade development 8) Supporting linkages and connectivity for domestic flexibility of development and labor at all levels 9) Supporting linkages and connectivity for international trade 10) Attracting international inward investment for development of national primary clusters that require underlying logistics to support sustain able development 11) Attracting international inward invest ment forinternational purposes—hub based trade or as offshore centers 1) 2)
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are driven by customers; however those are defined. Segmentation aligns the supply chain design and operation with each tier. This would be done across the entire supply chain, and not just to select parts, such as suppliersonly. Otherwise the full benefits to the company would be mitigated with incomplete implementation of the segmented program. Segmentation enables companies to identify, focus and prioritize key sectors and to tier, align, and, if needed, build supply chain resources and capabilities to successfully
serve the sectored customers, cross-channels or markets. Instead of applying a standardized supply chain service across all segments, it provides clarity of purpose and enables the company to match the supply chain service with each segment’s requirements. Targeting and tiering creates a greater profit, and realistic competitive advantage. It improves supply chain cost, capital and performance that is necessary as the complexity and scope of a company’s supply chain grows.
Logistics Parks With increased global expansion, the potential for successful logistics parks as a supply chain venue increases. Each can be the logistics hub for a geographical region to store and position inventory and simultaneously for the service to customers. This is good for supply chain needs of companies who sell in the region and for logistics service providers who often operate a warehouse in a park—the two end-user customers for these facilities. Singapore and The Netherlands have proven what logistics can mean to
an economy. A well-operated park can be an economic cluster with its employment generation. The key value drivers of the logistics focus and the benefits it generates are: Economic cluster is a key for improving the economic performance of regions. They orient economic development toward groups of companies (conglomeratees) for common issues. Clusters build on the unique strengths of an area rather than trying to copy other areas. They enable a region to have different sets of economic development opportunities. Many attempts at creating strongly viable logistics parks have not achieved their potential. There has been too much focus on the design in terms of infrastructure and not enough as to what is required to attract and retain the two customer sets. As a result, they end up as asset rich and cargo-poor. With the opportunities with mid-size markets and with more countries as to sales and manufacturing, the need and potential for logistics centers increase. Logistics service providers and supply chain organizations will need them.
Conclusion Supply chain management will evolve as sales, sourcing and manufacturing continue to take new global directions. Requirements to direct and manage operations will advance. Logistics services to support the worldwide dynamics will change. All these are driven by the expanded, complex dynamics of global supply chain management.
INNOVATION
T E C H
I N N O V A T I O N S Marine Deck Crane Technology
DropTag Tattles When Your Package Tumbles The worst part about receiving a damaged package is the ensuing blame game that unravels afterward. You call the company that sent you the product, who then blames the service provider, who then blames you and round and round we go. Cambridge Consultants wants to put an end to all the bickering. The company has developed the DropTag, a tiny, low-power Bluetooth sensor that can be stuffed inside a package before it leaves the warehouse. As the package makes its way to you, the DropTag measures dropping and shaking in real-time and is able to relay the data to a companion smartphone app which, in turn, can relay not only the package’s damage condition, but its location as well. So basically, you, the company that ships the product, and the delivery service could
all be monitoring the package as it moves around. Cambridge Consultants says that each sensor only costs about $2 to build, so it’ll be interesting to see if various companies and shipping services see a solution like this as being able to save enough time to offset the cost. It could also be cheap enough to offer as a premium shipping addon for consumers. No word on if or when we might see these in the wild, but the company will be demonstrating it at an industrial technology show in Germany in early April 2013.
Mitsubishi Heavy Industries (MHI) has secured a contract from marine machinery manufacturer SPP Machine Tech to license the production and marketing of marine deck cranes. MHI will license two models of deck cranes, having a 36-ton hoisting capacity and a working radius of about 26m and 28m. The marine deck cranes are located on the decks of cargo ships and are used for the loading and unloading of cargo.
Deep Frozen Shipping Solution FedEx has introduced new features to its Deep Frozen Shipping Solution to provide more options and broader access for its healthcare customers. The solution uses a liquid nitrogen dry vapor technology which maintains a temperature of below -150 degrees Celsius for about 10 days using the CryoPort Express Dry Shipper. Customers will have the ability to ship dangerous goods in the dewar and various options for domestic delivery that range from urgent to less critical.
e-fulfilment Solution CEVA Logistics has introduced an enhanced e-fulfilment solution to improve its e-portfolio to provide customers with a globally standardized solution, optimized and streamlined processes and enhanced visibility.
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EVENT
A W A R D
C E R E M O N Y
Dubai Trade Honores Top Performers
2013
The 5th ESEA E-service Excellence Award was held under the patronage of His Highness Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, Deputy Ruler of Dubai, during which top performers in electronic services adoption where honored by Dubai trade, the premier cross-border trade facilitator under Dubai World. The gala ceremony recognizing the achievements of the most active online performers throughout the year was held at the Grand Hyatt Dubai. The prestigious event was attended by His Excellency Sultan Ahmed bin Sulayem, Chairman of DP World; His Excellency Jamal Majid bin Thaniah, Chairman of Dubai Trade and Eng. Mahmood Al Bastaki, CEO of Dubai Trade and key dignitaries from the government and private sector, top management and decision makers from manufacturing and trading companies, supply chain service providers, bankers and financiers and senior executives from Dubai world and its business units. This year’s prestigious ESEA award witnessed an increase in the number of nominees. The award was given to companies in nine categories in recognition of their high performance in adopting the E-Services provided through the Dubai Trade Portal.
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The winners of the 5th ESEA Awards are: Clearing Agent of the Year 2012: Al Areesh Cargo Clearing & GLT Importer of the Year 2012: T.Choithram & Sons LLC Exporter of the Year 2012: Borouge Pte Ltd Haulier of the year 2012: Arty transport Co LLC Free Zone Company of the Year 2012: Agility Global Logistics FZE Shipping Agent-Containerized Cargo of the Year 2012: OOCL (UAE) Shipping Agent- General Cargo of the Year 2012: Gulf Agency Company (Dubai) LLC
Freight Forwarder of the Year 2012: Wilhelmsen Ships Service (Barwil Dubai LLC) Re-Exporter of the Year 2012: Eros Electrical Appreciation awards were also granted to joint Platinum Sponsors: Network International & Emirates NBD, the two Gold Sponsors: FedEx and Al Futtaim Logistics and the Silver Sponsors: Mashreq Bank, Agility Global Logistics FZE, Freight Systems and Global West Star Shipping. In his speech at the event, H.E Sultan Ahmed Bin Sulayem, Chairmen of DP World, commented, “Dubai Trade has consistently demonstrated its proactivity. It has taken on the task of enhancing the emirate’s position as one of the world’s most popular business hubs and as a leading trade and logistics facilitator. Dubai trade receives the full support of DP World
publisher’sEVENT note
in increasing the adoption of E-Services and digital transformation in trade and logistics as this falls directly in line with UAE’s ambitious goals and efforts in enhancing global competitiveness in facilitating regional and international trade.” In congratulating the winners, H.E Jamal Majid bin Thaniah, Chairman of Dubai Trade, praised the relationship between the trade and logistics community and Dubai Trade. He added, “year after year, Dubai Trade has succeeded in strengthening its position with the trade and logistics sector that is reaping the direct benefits of adopting Dubai Trade’s E-Services. This occasion also provides a good opportunity ti pay tribute to the vital role played by Dubai Trade in supporting trade growth in Dubai.” For his part, Eng. Mahmood Bastaki,
CEO of Dubai Trade, revealed new records realized by the portal, with the number of registered users hitting 72,000, an increase of over 26% from 57,000 at the end of 2011. He continued, “As we witness this growing demand, we congratulate the ESEA winners on their efforts in adopting our E-Services. Competition was fierce this year and this is but a reflection of our winner’s enthusiasm and commitment and their desire to remain well-informed and benefit from the digital evolution in cross-border trading.” Another record was unveiled by Eng. Mahmood Bastaki, CEO of Dubai Trade, “there is no doubt about the extent to which the trade and logistics community uses our E-Services. Transactions on the Dubai Trade platform in 2012 alone reached ap-
proximately 14.9 million compared with 12 million in 20122, growth of 24% over the past year. This is a direct result of our team’s success in creating optimal IT solutions and the levels of support we continue to receive from our board of directors. These numbers also reflect the great benefits realized by our customers in time efficiency, cost reduction and in environmental terms, in addition to the fact that we provide a secure platform for our customers’ transactions as well as enhanced transparency.” The 5th E-Service Excellence Award gala ceremony was held this year with significant support from various governmental entities as well as trade and logistics agencies, in the forefront of which were the Joint Platinum Sponsors Network International and Emirates NBD.
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EVENT
T O P
E V E N T
I N
D U B A I
Middle East Rail 2013 Middle East Rail, the largest rail conference and exhibition in the Middle East, welcomed 2,000 registered attendees over 3 days. The 7th annual Middle East Rail grows a record-breaking 100% percent with over 2,000 registered attendees, including the regional rail developers, transport authorities and operators. The show was opened by His Excellency Mattar Al Tayer, Chairman of the Board and Executive Director, Roads & Transport Authority (RTA), Dubai, UAE who joined Eng. Saad Ahmed Al Mohannadi, Chief Executive Officer, Qatar Railways and H.E. Dr. Nasser Al Mansoori, CEO, Etihad Rail. Regional industry leaders Hamad Al Yousef, Civil and Track Director, Projects Saudi Railway Company, Mohammad Montazeri, Deputy Managing Director, Tehran Urban and Suburban Railway Company joined Graeme Overall, Business Development Director, Etihad Rail in keynote sessions at the conference. The number of exhibitors participating in the show have more than doubled since the 2012 show, as Middle East Rail partners grow to more than 90 companies, representing a significant proportion of the middle eastern rail industry worth over $156billion dollars. In the next decade we will see a complete reform of mobility within the Middle East. Currently in the GCC there are a handful of operational rail lines, how-
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ever, within 10 years almost every major city will host a state of the art metro and each country a national rail network. Expansion on this scale, in this time span has never been seen before; the GCC will face many challenges when trying to meet these ambitious targets. The rich opportunities for innovation and industry leading rail projects are attracting attention from across the globe. This industry growth is reflected in the growth of Middle East Rail, which has now become the must attend industry gathering in the Middle East. This year, the event took place at the World Trade Centre to accommodate for that. Laura Parker, General Manager, Middle East Rail said “This event has been at the forefront of the regional rail sector since 2006 and has seen a tremendous growth in the industry. We are proud to be associated with such landmark changes in the Middle East, changes that are sure to have a favorable impact on the economy. We hope all participants, both regional and international, have a wonderful learning experience at the show and benefit from all the business development opportunities on offer.” This year’s Middle East Rail had 80 free seminars plus a high-level conference are designed to explore the strategy
and innovation needed to support the major rail developments. There were also three post conference briefing days which took place on the 7th February to look in detail at Signalling & Train Control, Intermodal and High Speed Rail. The sponsors of Middle East Rail included exclusive Title sponsor CSR Corporation, Platinum sponsors Vossloh, RusExpo - Russian Railways, Huawei and Alstom, and Gold sponsors Thales, Teltronic, Voestalpine, Kapsch and General Electric. Other sponsors at Middle East Rail were Jindal Steel, Progress Rail, Maccaferri, Parsons Brinckerhoff, Alcatel-Lucent, OTN Systems, Elektro Thermit, Al Fajer Aboud Railways, Consolidated Contractors International Company S.A.L. and FOGTEC Brandschutz GmbH & Co. KG. Middle East Rail Gala Dinner is the prestigious rail networking dinner of the year. For the first time in Middle East Rail history, the Middle East Rail Gala Dinner was held at the iconic Emirates Towers, and hosted by Wonho Chung, the critically acclaimed stand-up comedian, singer, musician, interviewer and media personality who’s popular comedy routine see him highlighting the idiosyncrasies of both the Arab and Far Eastern ways of life.
EVENT
Middle East Rail 2013
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CALENDAR
EVENTS MARCH REGION
MARCH GLOBAL
UPCOMING
EMERGING MANAGERS FORUM MIDDLE EAST 2013
ROAD USER CHARGING CONFERENCE
COOL LOGISTICS AFRICA 2013
Jumeirah beach hotel; DUBAI UAE; 3 MARCH
RADISSON BLU ROYAL HOTEL; BRUSSELS; BELGIUM; 5-6 MARCH 2013
SAUDI SAFETY AND SECURITY
EXTENDED SUPPLY CHAIN CONFERENCE
LONDON; UK; 16-18 APRIL 2013 www.procurecon-indirect.com
RADISSON BLU PORTMAN HOTEL; LONDON; UK; 12-13 MARCH 2013
LOGIPHARMA
jeddah centre for forums & events; 9-11 MARCH
TOC CONTAINER SUPPLY CHAIN ASIA
HOTEL PRESIDENT WILSON; GENEVA; SWITZERLAND 23-26 APRIL 2013 www.logipharmaeurope.com
abu dhabi air expo
HONG KONG; 12-14 MARCH 2013 IATA WORLD CAR
ROUTES EUROPE 2013
LOGITURKEY
BUDAPEST; HUNGARY; 12-14 MAY 2013 TRANSPORT LOGISTIC EUROPE/
ISTANBUL; TURKEY; 13-14 MARCH 2013 www.logiturkey.com
AIR CARGO EUROPE 2013
CAPE TOWN; SOUTH AFRICA; 16-18 APRIL 2013
PROCURECON INDIRECT dharan international exhibition centre; 3-6 MARCH
the big 5 saudi
abu dhabi; UAE; 5-7 MARCH
GO SUMMIT 2013 DOHA; QATAR; 12- 14 MARCH 2013 www.itata.org
MUNICH; GERMANY 4-7 JUNE 2013
4th ANNUAL SUPPLY CHAIN & LOGISTICS SHOWCASE
LOGISTICS LINK LIVE
SHANGHAI;CHINA; 13-14 MARCH 2013 www.supplychainchina.net
NEC BIRMINGHAM; UK; 5-6 JUNE 2013 http://live.logisticslink.co.uk/
dubai; uae; 19-21 march
JAXPORT 2013 LOGISTICS & INTERMODAL
TRANSPORT LOGISTIC
machinery and supplies exhibition
FLORIDA; USA; 18-20 MARCH 2013
MUNICH; GERMANY 7-9 JUNE 2013 www.transportlogistic.de
RAIL TECH EUROPE 2013
INTERLOG
AMERSFOORT; NETHERLANDS; 19-21 MARCH 2013
SHERATON SAN DIEGO HOTEL AND MARINA; SAN DIEGO; USA; 18-20 JUNE 2013
aviation outlook mena dubai; uae; 19-20 MARCH
cabsat mena
abu dhabi; uae; 24-28 march
2nd ANNUAL OIL & GAS LOGISTICS SUMMIT PARK ROTANA HOTEL; Abu Dhabi; UAE; 26-27 MARCH
11th INTERMODAL AFRICA NORTH 2013 DAKAR; SENEGAL; 27-28 MARCH 2013
SEA TRADE EUROPE HAMBURG; GERMANY; 24-26 SEPTEMBER 2013
Disclaimer: The details provided in the calendar may be subject to change. Please contact the organisers directly before making any arrangements.
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TEAM
“The LOG Middle East Team” “How to get in touch with us” Managing Director: Reinhard Wind reinhard@gutenberg-dubai.com EDITORIAL
Silke Wind Publisher & Editor in Chief silke@gutenberg-dubai.com
Editorial Director: Silke Wind silke@gutenberg-dubai.com Senior Editor: Niki Nouri niki@gutenberg-dubai.com SALES & MARKETING Customer Relationship Manager: Cynthia L. Borce cynthia@gutenberg-dubai.com
Niki Nouri Editor niki@gutenberg-dubai.com
LAYOUT & DESIGN Phitofex Grafik Design ADMINISTRATION Office Administrator: Cindy Anicoche customer.relations@gutenberg-dubai.com PRODUCTION Production Assistent: Philipp Takler philipp@gutenberg-dubai.com
Gutenberg Publishing FZ-LLC Al Thuraya Tower II, Office 1402 Dubai Media City P.O.Box 502547, Dubai, UAE Tel: +971 (4) 43 34 360 Fax: +971 (4) 451 7945
Cynthia L. Borce Customer Relationship Manager cynthia@gutenberg-dubai.com
The LOG. Middle East Magazine is a publication of Gutenberg Publishing FZ-LLC. Licensed by TECOM, Dubai, UAE. Trade Licence No: 20704
www.logmiddleeast.com www.gutenberg-dubai.com
Contributors’ opinions do not necessarily reflect those of the publisher or editor and while every precaution has been taken to ensure that the information contained in this journal is accurate and timely, no liability is accepted by them for any errors or omissions, however caused. Articles and information contained in this publication are the copyright of Gutenberg Publishing FZ-LLC (unless otherwise stated) and cannot be reproduced in any form without the written permission of the publisher.
FEBRUARY 2013
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WIN
INVITATION TO NOMINATE LOG Middle East Magazine, the region’s premier publication for the logistics and supply chain industry, has initiated the LOG AWARDS.
Up to 400 Top Executives & Decision-Makers Top Key Note Speakers 5 Prestigious Logistics & Supply Chain Awards Raffle Draw with incredible prices 5 Star Venue with Dinner Buffet Music & Entertainment Networkingwith the experts and professionals
The jury and logistics community are honouring outstanding individuals with the LOG AWARDS in five categories. We once again invite you to the LOG AWARDS 2013; a time to celebrate the best of the industry. We kindly ask you to submit your nominations for the mentioned categories Nothing has changed with the way how to be nominated and how the winners of the LOG Awards 2013 are chosen. The nominations can be brought in by e-mail, nomination form in the LOG Middle East Magazine or by calling the office under +971 (4) 4334 360 during office time. Cindy, our customer relationship manager, then will note down the details of the nominee and by e-mail he or she receives a list of questions to be answered. The expert panel then will chose the winners of the wards in strict confidentiality. In the next issue of the LOG Middle East Magazine you will get more information about the expert panel and their achievements.
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LOG Awards & Gala Dinner
2013
YOUNG ACHIEVER OF THE YEAR SUPPLY CHAIN MANAGER OF THE YEAR INNOVATOR OF THE YEAR SUSTAINABILITY CHAMPION OF THE YEAR LIFETIME ACHIEVEMENT AWARD
SEE YOU THERE Nominate under: info@gutenberg-dubai.com Tel.: +971 4 433 43 60