Product and Care

Technological Glossary

SON.hyx from Luigi Bormioli Crystal glass from Luigi Bormioli has always been produced with the purest raw materials, without the use of lead and with advanced technology. This gives it a high level of transparency and brilliance.

Mechanical Properties Glassware made with SON.hyx crystal has improved resistance to mechanical shocks Laboratory tests have given the following results: • Up to 37.5% increase in rim strength. • Up to 105% increase in resistance to mechanical shocks. • Up to 98% increase in resistance to breakage through twisting at the stem during hand cloth drying. Chemical Properties Tests have demonstrated that SON.hyx crystal glassware has an exceptional resistance to industrial dishwasher detergents and chemicals. After 4,000 wash cycles in commercial dishwashers SON.hyx crystal glassware retains all its original properties.

Sparkx from Luigi Bormioli An innovative, technologically advanced ultra clear, durable glass with very low iron content for excellent transparency. 30% increased resistance to mechanical shocks.

Resistant to over 2000, industrial washing cycles. Lead and other heavy metals free. Tested by spectrophotometric measuring and classified as ‘Ultraclear’, according to ISO/PAS IWA 8:2009

Titanium Reinforced Stems Permanent Anti-Abrasion Treatment on the Glass’ Stems provides an enhanced hardness and resistance to abrasion and breakage.

Bowl impact testing

Stem impact testing

Nucleated Glassware These glasses contain “scratches” at the bottom which provide a nucleation site for all the bubbles, helping to maintain the carbonation in your beer or Sparkling wine for a much longer time.

This means that bubbles continuously rise up to the surface of the glass, carrying with them the aromas trapped inside your brew, and breaks olfactory experience.

Tempered Glass All Duralex products are tempered glass, making them extremely durable and resistant to breakage and thermal shock, resisting temperatures of up to 130°C – this means that all items can be used for hot beverages.

+ Libbey Duratuff Libbey’s Duratuff is an additional heat treatment process which is targeted at the rim of Libbey stemware and tumbler products.

This process adds significant additional strength, durability and resistance to thermal/mechanical shock, thus helping to extend the life of the glass in a demanding bar environment. It’s barware tough.

One-piece stemware the perfect balance of weight, functionality and aesthetics. It´s the proven leader in the industry for durability and reliability.

One-piece stemware is inherently stronger than other stemware. Formed from one piece of glass, there are no weak points where stem and/or foot are joined with bowls. The precision burners produce a rim with a minimum bead and a rounded foot that is more resistant to unsightly chipping. The glass is also designed to be thicker at the contact points for added strength needed in rigorous handling.

Libbey Safedge Rim Guarantee If the rim of any glass covered by the Safedge Rim Guarantee chips, Libbey will replace or refund the price of the glass when it is returned to the dealer/distributor from whom it was originally purchased. The guarantee does not cover breakage.

n Libbey Safedge Rim and Foot Guarantee If the rim or foot of any glass covered by the Safedge Rim and Foot Guarantee chips, Libbey will replace or refund the price of the glass when it is returned to the dealer/distributor from whom it was originally purchased. The guarantee does not cover breakage. ✖ Libbey Sheer Rim/Dura Temp Edge (DTE) Lifetime Guarantee Features a beadless edge, which is first cracked-off, then polished, to produce a fine, yet durable, edge. Creates a combination of elegance and affordability for operators looking to upgrade the look of their glassware, while still maintaining longer service life. sLibbey Finedge Finedge glassware features a minimum bead and is available on a variety of tumblers and stemware. This finely rimmed glassware brings subtle beauty to any establishment.

★ Libbey Heat Treated Refers to a special heating and rapid cooling process for the upper portion of ‘blown’ glassware, after the glass is formed. Heat treating offers increased resistance to thermal and mechanical shock and is recommended for fast service cycle operations.

Technical Information Bauscher Tableware The professional porcelain of tomorrow with a passion for aesthetic design and functionality

A visionary professional tableware brand for the global hotel and restaurant sector, continually developing new and innovative collections which leave a lasting impression.

Bauscher professional porcelain products are designed to be robust, functional, durable yet still beautiful, making them a popular choice with customers worldwide.

Bauscher’s proven expertise in aesthetic yet functional design allows them to consistently transform culinary occasions into a truly memorable experience.

Features

• Only the highest quality raw materials are used, to ensure consistent edge chip resistance and glaze durability, delivering the optimum value in use. • As part of process all products are super-heated to 1,400° C to produce an ultra-hard-wearing glaze and product, to give years of service in a demanding foodservice environment. • The ultra-hard glaze is extremely resistant to cuts, scratches and marking, extending the life of the product. • The formulation, the materials used and the density of the product gives excellent heat retention and resistance to water absorption to meet the highest foodservice standards. • The product shapes have been designed for presentation and stackability. • All decorated products are fired to 1,220°-1,280° C which means the pattern is protected in glaze to give years of service without fading. • Dishwasher and Microwave Safe.

EDGE CHIP RESISTANCE

DISHWASHER SAFE

GRILL SALAMANDER SAFE

GLAZE DAMAGE RESISTANCE

MICROWAVE SAFE

HEAT / CHILL RETENTION STACKABILITY

FREEZER SAFE

THERMAL SHOCK RESISTANCE

Hard glazed porcelain, one of the world’s hardest materials after diamond is distinguished by its high chip, cut and scratch resistant glaze. Bauscher use kaolin, quartz, and feldspar in a very special mix which is fired at over 1,400°C, making a premium grade porcelain. Noble China is an alumina strengthened, hard porcelain which combines the benefits of a fine delicate profile, durability and edge chip resistance in a Bone China white finish. Perfect for dining in premium restaurants and hotels. At Artis we stand behind the quality and longevity of the products we sell and you can rest assured that the products available have been designed to withstand the demands of busy commercial kitchens and restaurants. For full details of the Artis 5 Year Edge Chip Warranty, on Bauscher products. www.artis-uk.com/warranty.

Artis glassware ranges include products suitable for the serving of beers, wines and shots in compliance with current legislation on the sale of beer, wine and shots, by the glass:

• UKCA Marked Glassware with the UK having left the EU, the CE Mark will cease to be valid. The United Kingdom Conformity Assessment Mark, or UKCA Mark for short, is a replacement for the CE Mark. The UKCA Marking came into effect on 1 January 2021. • Wines by the glass are most commonly permitted in 125ml, 175ml and 250ml measures. Wine glasses should be lined and UKCA marked. • Beers by the glass are permitted as 1/3pt, ½pt, 2/3pt, 1pt and 2pt – please note that 3pt is not a permitted nominal capacity. UKCA ‘marked to brim’, or ‘marked to line’ glasses are permitted. Graduated measures are also possible – details upon request. • Jugs are permitted as 1/3pt, ½pt, 2/3pt, 1pt, 2pt and 4pt (a 4pt jug can be calibrated at 3pt). • Shots by the glass are most commonly permitted in 25ml, 35ml and 50ml measures. • In most cases there is a 33 Pence per piece charge for lining and UKCA marking, or a 27 Pence per piece charge for UKCA marking of brim measures and a 33 Pence per piece charge for Nucleation only. • In this price list we have identified the most popular options in each range. If the glass you require is not listed with a UKCA Mark or Nucleation option, please contact our

Sales Office on 020 8391 5544 and we will be pleased to advise you. • We can also CE UKNI mark products for Customers in Northern Ireland.

Understanding Cutlery

Stainless Steel is, by definition, a metal alloy that contains iron, chromium and nickel, but that must contain in excess of 11% chromium. It is the chromium that provides high lustre and improved resistance to staining and corrosion; the nickel makes the alloy more malleable, enabling each piece to be finely crafted. The highest quality of stainless steel is known as 18/10, with the 18 referring to 18% chromium content, and the 10 referring to 10% nickel content in the steel; the higher these percentages, the higher the quality of stainless steel.

All Artis’ ranges are the highest, purest grade of 18/10 stainless steel available.

Our luxury ranges are ‘hollow handled’, available in 18/10 grade stainless steel; the hollow handled ranges epitomise the highest levels of finesse, high quality and artisan excellence.

Our superior steak/pizza knives are a cut above the rest - unlike traditional wooden, riveted handles, the technologically advanced ‘Polywood’ wooden handles are resin impregnated and therefore resistant to high temperatures, water and shock, making them the ideal practical choice for busy service environments; they carry a 5 year guarantee and are fully dishwasher safe, with no need for hand washing.

Cutlery Care Advice

The term ‘stainless steel’ suggests that items are completely resistant to tarnish or marking; however, even 18/10 grade stainless steel is not totally corrosion or stain-proof; contact with some chemicals, flame/ direct heat and abrasion may trigger a degenerative process that can lead to etching, pitting and marking. You can prolong the lustre and high quality finish of your cutlery by following a few simple care guidelines: • Store stainless steel and silver cutlery separately. • Mineral salts from tap water may cause staining – please dry cutlery carefully after hand washing. • To avoid staining by detergents please use a weak solution and ensure proper rinsing and drying. • Chalky deposits may occur in hard water areas; please use a water softening device and ensure that you rinse cutlery on a dishwasher rinse programme, as some water softeners are regenerated with salt. • Avoid direct contact with heat or flame, such as a hot plate or gas burner, or immersion in synthetic vinegar, as these may also cause staining. Most stains can be polished off with a proprietary polish. • Give extra care to knives; to maintain a good cutting edge avoid standing knives in water overnight as this causes as much exposure to corrosion as 3 to 4 months of ordinary usage.

Century Line – Chefs knives

In order to maintain and prolong the life of your knives we recommend the following: • Wash the knives by hand using warm water and a mild detergent, avoid using any abrasive products, dry immediately with a soft dry cloth. • Use the knives only to cut food, always on a wooden board or plastic surface. • Avoid cutting frozen food as this may damage the edge.

Professional Porcelain Care Advice

Artis supplies a wide range of professional porcelain products, to suit most tastes, qualities and budgetary requirements. You can maintain the appearance and extend the life of your porcelain by following some simple guidelines: • Avoid scraping off leftover food with cutlery, as metal can cause marking. Instead use a wooden or rubber scraper. • Metal marking may occur if ceramics make contact with metal utensils, causing grey metal trace marks, due to some steel being softer than the ceramic glaze. Metal marking is easily removed with a gentle, non-abrasive household cleaning agent. • Ensure that porcelain is washed within 50 minutes of leaving the table to avoid drying on. • Pre-rinse porcelain before washing to loosen deposits and avoid baking on in the dishwasher. • Stack plates and platters from above: do not slide them between other pieces when stacking. The bases of plates and platters may scratch decorated surfaces.

• Stack plates and platters from above: do not slide them between other pieces when stacking. The bases of plates and platters may scratch decorated surfaces.

• To avoid chipping use the appropriate warewashing rack – see our GoldPlas range.

• Use stock in rotation to and from the dishwasher, to ensure even wear and reduce excessive abrasion of some items.

Ceramic Care Advice

Please use all points raised for professional porcelain care, when caring for all your ceramic products. Ceraflame Unique thermic technology means that this product can go straight from the freezer to the oven, or hob without cracking. It is also scratch resistant and dishwasher proof.

Glassware Care Advice

Glass is by nature fragile - please see our Technological Glossary on page 228 for details of all the different kinds of thermal after-processes, partial tempering and heat treatments, designed to increase the resistance of glassware to thermal and mechanical shock and reduce breakages. In addition, Artis supplies the iconic Duralex brand of tempered glassware; all Duralex products are tempered glass, making them extremely durable and resistant to breakage and thermal shock, resisting temperatures of up to 130°C – this means that all items can be used ‘oven-to-table’ or for hot beverages. To minimise breakages and to prolong the longevity and appearance of your glassware, please follow some simple guidelines: • Do not put cutlery into glasses. • Never pick up glasses in clusters. • Be careful to avoid contact with beer and water taps. • Do not put cold liquids into hot or warm glasses straight from the dishwasher – this can cause cracks. • Do not stack glasses that have not been designed to stack. • We recommend storing non-stacking glasses in racks – see our GoldPlas warewashing range for suitable sizing to suit your glassware. • Pre-heat glasses for hot drinks by running them under warm water. We recommend that you pour hot liquid over the back of a spoon into a glass. • When handling glassware, avoid contact between glasses, to avoid scratching. • Never scoop ice with a glass. • Check glasses regularly for chips or cracks – if found, immediately dispose of that item safely. • Most glassware can be cleaned in a dishwasher, however, always use a non-caustic detergent as caustic detergents affect head retention, etch the glass and give the glass a shadowy tinge. • Always wash new glasses before use to remove manufacturing residues. • Hot water on the premises should be stored at 60°C – if water is stored at a higher temperature, by the time it reaches the machine it may be too hot and could crack glasses, or bake-on debris. • Coffee cups should never be washed with glassware as dregs can taint water, staining glasses – this also applies to drinks containing cream.

Polycarbonate Care Advice

Polycarbonate is a tough, transparent, virtually unbreakable thermoplastic. It is dishwasher safe up to 500 washes and can withstand temperatures of up to 145°C.

Plastic/Acrylic Care Advice

To maintain the clarity and transparency of acrylic/ plastic products we recommend hand washing with a maximum temperature of 60°C. Dishwasher cleaning agents and excessive heat causes acrylic plastic glassware to “craze”.

Slate Care Advice

• As a natural stone our slate items may have natural variances in size and texture. • The edges of slate can chip and create sharp points so care should be taken when handling these items. • Clean with a damp cloth, warm water and mild detergent; it is not recommended to put these items in the dishwasher. To keep slate looking its best and to treat any scratches, please use a natural oil. • Slate is food safe - please wash before use (see above recommendation). • Not suitable for microwave or oven use.

Bamboo/Wood Care Advice

• Bamboo and Wood are natural products, therefore, each piece will have slight differences. • Clean all your bamboo products with a damp cloth and mild detergent; it is not recommended to put these items in the dishwasher.