Evidence-Based LP by Read Hayes, Ph.D., CPP Dr. Hayes is director of the Loss Prevention Research Council and coordinator of the Loss Prevention Research Team at the University of Florida. He can be reached at 321-303-6193 or via email at rhayes@lpresearch.org. © 2013 Loss Prevention Research Council
Taking It to the Next Level
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nnovate, collaborate, evaluate. Let’s take it to the next level.” That’s what the fourteen LPRC board of advisor (BOA) members have declared for the members of the Loss Prevention Research Council (LPRC) and its research team. To that end, the advisors are driving that mandate by guiding and staffing a set of working groups and action teams.
Co-Leaders—Jeff Fulmer, Barnes & Noble; and Adam Estep, Big Lots Current Members—Sears, Best Buy, Kroger, Lowe’s, Walmart, Big Lots, DiSa, and Proteqt
Video Analytics Working Group
Groups and Teams
Objectives—Determine group’s video analytics capabilities, needs, and requirements both current and future; focus on LP and non-LP behavioral and pattern analytics, facial identification, and other forensic analytics Leader—Ahmad Lightfoot, T.J. Maxx Co-Leaders—Fred Becker, Bloomingdales; and Brad Buckley, Sears Holdings Current Members—Big Lots, Sears, Kmart, T.J. Maxx, Toys“R”Us, Bloomingdales, Verint, 3VR, i3 International, and Axis Communications
The BOA and staff determined the best way to provide specific problem and solution areas focus and actionable results is by establishing ongoing working groups and action teams. Working groups innovate and field evaluate current and emerging procedures and technologies that apply across retailer type, while action teams integrate similar retailers to systematically attack common problems. Both groups and teams combine retailer, solution partner, and high-risk product manufacturer networking and brainstorming with the LPRC and University of Florida research teams to produce validated results. This following list of objectives, leaders, and members is dramatically evolving, but current as this article was submitted.
Supply-Chain Protection Working Group
Objectives—R&D to enhance distribution center, cargo/transport, delivery protection, accuracy, efficiency, and safety Leader—Kevin Taparausky, Marmaxx Packaging Innovation Working Group Co-Leaders—Willson Burggraff, Sears; Mike Combs, The Home Objectives—Develop and test protective packaging and warning message Depot; Steve Main, Kroger; and Jeff Silvia, Big Lots innovations in multiple retail formats with a variety of products Current Members—Marmaxx, Sears, The Home Depot, Leader—John Voytilla, OfficeMax AutoZone, Dick’s Sporting Goods, and Big Lots Co-Leaders—Jeff Kellogg, MWV; Shannon Hunter, OfficeMax; and Josh Matinger, Toys/Babies“R”Us Current Members—Lowe’s, The Home Depot, CVS, Rite Digital Journey Working Group (newly forming) Aid, Walgreen’s, OfficeMax, Toys“R”Us, and MWV Objectives—Use R&D to innovate and evaluate protection for key areas, including online selling, mobile POS, RFID/ IP cameras/alarms, digital/remote/2-way reporting/auditing, Predictive Analytics Working Group virtual working spaces, and store layout and design Objectives—Identify and measure key crime and loss factors for Leader—Don Burkett, Sears Holdings directed action; determine business applications for the predictive Co-Leaders—TBA model and educate the group on statistical approaches to help Current Members—TBA them better understand how to interpret the workbook Leader—Carlos Bacelis, Sears Holdings Co-Leaders—Dan Romanic, Big Lots; Dave DiSilva, Organized Retail Crime Working Group (newly forming) eBay; and Bob DiLonardo (ROI expert) Objectives—Study and recommend procedural and Current Members—Big Lots, Publix, Sears, CAP Index, technological ORC theft and fencing control The Retail Equation, Wegman’s, Rite Aid, Cabela’s, enhancements across retailer and product types Ferguson, Nike, Sterling Jewelers, and Jewel-Osco Leader—TBA Co-Leader—Deanna Bonachea, Big Lots Current Members—TBA Benefit Denial Working Group Objectives—Innovate and field test benefit-denial technologies and techniques across retailer types and product categories; Sporting Goods Action Team work toward authorization testing; increase benefit Objectives—Innovate and evaluate high-risk product denial concept exposure via mass communications protection for sporting goods sector Leader—Tim Fisher, Best Buy continued on page 58
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MARCH - APRIL 2013
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