EDITOR’S LETTER

Revisiting Timeless Topics, Exploring New Ones

This edition of the magazine has a wide-ranging selection of feature articles—from product protection to restaurant security to loss prevention professionals of the future to a detective-novel-like telling of access control.

The article about Rent-A-Center’s product protection solution for smartphone losses in their rent-to-own stores is our cover story because it’s one of the first benefit-denial success stories we’ve heard. The concept of benefit denial as a means of making stolen products useless without an unlocking key has been discussed for quite some time. The Rent-A-Center team has put together an interesting approach for protecting smartphones that has saved the company millions of dollars (see page 15). Congratulations to them for putting a theory into practice.

Our executive interview this time is with David Johnston, who started his career in retail loss prevention, moved to the solution provider world, and came full circle back to retail. He describes his boomerang career on page 25 and his current role with Dunkin’ Brands—the iconic owner of franchise brands Dunkin’ Donuts and Baskin Robbins. He also provides a description of the Restaurant Loss Prevention and Safety Association, his role as president, and its upcoming conference.

It is not news that the role of loss prevention professionals is rapidly changing to meet the expanding needs of the retail industry. The magazine is collaborating with the Security Executive Council (SEC) to look at what the future asset protection professional will look like—what skill sets, education, and other attributes will be needed to fully contribute to the retail enterprise. Three members of the SEC faculty offer their observations of the current status of loss prevention and corporate risk management on page 37. More importantly, this article is a launching point for a benchmarking survey of all levels of our readership to get your views of what you think you need to do your job in the future. We encourage you not only to read the article, but also to contribute to the survey “LP in Transformation—What Is the Next Generation of You?” by visiting securityexecutivecouncil.com/ lpsec2017. The results of the survey will be reported in a future edition of the magazine.

Last, but certainly not least, is a film noir-like telling of one loss prevention executive’s experience with access control. Our friend Dave DiSilva has a thirty-year career in a variety of roles in multiple industry segments. Starting with a part-time security job with a hotel during college, he learned that understanding access control provided him a foundation for success in his career. He explains using numerous examples of incidents and investigations with a good deal of wit mixed with wisdom. Enjoy DiSilva’s writing on page 47 and learn some things about access control you may not know.

When we first announced the concept of this magazine for loss prevention professionals in 2001, more than one person asked, “Are there enough things to write about to fill a magazine?” This edition is an example of both new and old topics that continue to inform and educate our readers. After sixteen years, we haven’t published a blank page yet.

Jack Trlica Managing Editor

Jim Carr, CFI Senior Director, Global Asset Protection, Rent-A-Center

Ray Cloud Senior Vice President, Loss Prevention, Ross Stores

Francis D’Addario, CPP, CFE Emeritus Faculty Member, Strategic Influence and Innovation, Security Executive Council

Charles Delgado, LPC Regional Vice President, Store Operations, Academy Sports

Scott Draher, LPC Vice President, Loss Prevention, Safety, and Operations, Lowe’s

Scott Glenn, LPC Chief Security Officer, Sears Holdings

Tim Gorman Divisional Vice President, Loss Prevention, Asset Protection, and Business Continuity, Walgreens

Barry Grant Chief Operating Officer, Canadian Images

Bill Heine Senior Director, Global Security, Brinker International

Frank Johns, LPC Chairman, The Loss Prevention Foundation

Mike Lamb, LPC Vice President, Asset Protection, The Kroger Co.

David Lund, LPC Vice President of Loss Prevention, DICK’S Sporting Goods

John Matas Vice President, Asset Protection, Investigations & ORC, Macy’s

Chris McDonald Senior Vice President, Loss Prevention, Compass Group NA

Randy Meadows Senior Vice President, Loss Prevention, Kohl’s

Melissa Mitchell, CFI Director of Asset Protection and Retail Supply Chain, LifeWay Christian Stores

Dan Provost, LPC Vice President, Global Loss Prevention, Staples

Tina Sellers, LPC Director of Loss Prevention, Retail Business Services LLC, an Ahold-Delhaize Company

Mark Stinde, LPC Vice President, Asset Protection, 7-Eleven

Paul Stone, LPC Vice President, Loss Prevention and Risk Management, Best Buy

Robert Vranek Vice President, Loss Prevention, Belk

Keith White, LPC Senior Vice President, Loss Prevention and Corporate Administration, Gap Inc.

Loss Prevention, LP Magazine, LP Magazine Europe, and LPM are service marks owned by the publishers and their use is restricted. All editorial content is copyrighted. No article may be reproduced by any means without expressed, written permission from the publisher. Reprints or PDF versions of articles are available by contacting the publisher. Statements of fact or opinion are the responsibility of the authors and do not necessarily represent the opinion of the publishers. Advertising in the publication does not imply endorsement by the publishers. The editor reserves the right to accept or reject any article or advertisement. LOSS PREVENTION MAGAZINE

700 Matthews Mint Hill Rd, Ste C Matthews, NC 28105 704-365-5226 office, 704-365-1026 fax MANAGING EDITOR Jack Trlica JackT@LPportal.com EXECUTIVE EDITOR James Lee, LPC JimL@LPportal.com EDITORIAL DIRECTOR, DIGITAL Jacque Brittain, LPC JacB@LPportal.com MANAGING EDITOR, DIGITAL Kelsey Seidler KelseyS@LPportal.com CONTRIBUTING WRITERS Adrian Beck Read Hayes, PhD, CPP Tom Meehan, CFI Walter Palmer, CFI, CPP, CFE Colin Peacock Maurizio P. Scrofani, CCSP, LPC Garett Seivold Gene Smith, LPC Shane G. Sturman, CFI, CPP Bill Turner, LPC David E. Zulawski, CFI, CFE CHIEF OPERATING OFFICER Kevin McMenimen, LPC KevinM@LPportal.com DIRECTOR OF DIGITAL OPERATIONS John Selevitch JohnS@LPportal.com SPECIAL PROJECTS MANAGERS Kat Houston, LPQ Justin Kemp, LPQ Karen Rondeau DESIGN & PRODUCTION SPARK Publications info@SPARKpublications.com CREATIVE DIRECTOR Larry Preslar

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Loss Prevention aka LP Magazine aka LPM (USPS 000-710) is published bimonthly by Loss Prevention Magazine, Inc., 700 Matthews Mint Hill Rd, Ste C, Matthews, NC 28105. Print subscriptions are available free to qualified loss prevention and associated professionals in the U.S. and Canada at LPMsubscription.com. The publisher reserves the right to determine qualification standards. International print subscriptions are available for $99 per year payable in U.S. funds at circulation@LPportal.com. For questions about subscriptions, contact circulation@LPportal.com or call 888-881-5861. Periodicals postage paid at Matthews, NC, and additional mailing offices.

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