EDITOR’S LETTER

Perspectives from Practitioners

We try to always write the articles in this magazine from the perspective of the loss prevention practitioner. Apart from the columns written by LP professionals, the four feature articles in this issue include quotes or references from twenty-three individuals.

In the feature on LP and IT collaboration on page 15, there is input from practitioners working for Bloomingdale’s, Brinker, Delhaize America, Macy’s, Neiman Marcus, Sears Holdings, and Walmart.

In Jim Lee’s interview with Scott Glenn, JD, LPC, of Sears Holdings on page 27, Glenn describes the responsibilities and accomplishments of his five direct reports who are contributing to the realignment of asset protection at the company.

In the article on page 41 about the ongoing success of the Walmart asset protection organization at the world’s largest retailer, Mike Lamb, LPC, and three of his lieutenants discuss the evolution of loss prevention inside the company over the past several years.

And in the feature article on data analytics on page 59, three LP executives from retailers At Home, Five Below, and Price Chopper describe how moving from Excel sheets to modern data analysis systems have helped their companies drive profits and reduce loss.

We also have included the perspectives of chief executives from three LP solutions providers on page 24 who offer their viewpoints on the pressures, problems, and possibilities for success and failure in 2017.

We appreciate all these professionals and those over the years who have given their time and insights to help inform and educate the industry. It’s remarkable that these individuals and their companies can put aside competition to help each other.

Bridging the Atlantic

Speaking of perspectives, for the past three years LP Magazine Europe has been publishing articles about the asset protection and profit enhancement industry on the east side of the Atlantic Ocean. From my point of view after fifteen years of publishing the North American version of LP Magazine, I find it most interesting to read how the strategies and tactics of retail LP professionals are at times similar and other times different on the two continents.

It’s not surprising there are differences given the varying cultures, business climates, and customer expectations. It’s also not surprising there are similarities given human nature that leads to theft and other human contributions to loss. And as our world shrinks with global supply chains, international retail operations, and e-commerce, the similarities today certainly outnumber the differences.

Over the past three years, our US-based print magazine has published several of the articles that were written and published in Europe. And our digital channel features other articles published in Europe. Vice versa, the European magazine often publishes US-written articles to give their readers the US perspective.

All this to say that both magazines contain content that is valuable to working practitioners on both sides of the Atlantic and across the globe. We invite you to subscribe free to both magazines via our digital channels. You can access the European content at LPportal.eu and the North American content at LossPreventionMedia.com. For those who prefer the printed editions, we are happy to mail the US magazine to Europe or the European magazine to North America for a small annual fee to cover the cost of shipping.

For those companies that supply products and services globally, you have two avenues for reaching your global users and prospects by taking advantage of our print and digital advertising platforms. We are happy to work with you to develop a customized program to meet your communications needs on both sides of the Atlantic.

As the world shrinks, loss prevention and retail operations will become more and more similar, changing the wide Atlantic Ocean to a metaphorical puddle. Today more than ever, we need to bridge the communication gap between the continents east-west and north-south to share technologies, strategies, and alternate perspectives to benefit the global retail industry.

Jack Trlica Managing Editor

Jim Carr, CFI Senior Director, Global Asset Protection, Rent-A-Center

Ray Cloud Senior Vice President, Loss Prevention, Ross Stores

Francis D’Addario, CPP, CFE Emeritus Faculty Member, Strategic Influence and Innovation, Security Executive Council

Charles Delgado, LPC Regional Vice President, Store Operations, Academy Sports

Scott Draher, LPC Vice President, Loss Prevention, Safety, and Operations, Lowe’s

Scott Glenn, LPC Chief Security Officer, Sears Holdings

Tim Gorman Divisional Vice President, Loss Prevention, Asset Protection, and Business Continuity, Walgreens

Barry Grant Chief Operating Officer, Canadian Images

Bill Heine Senior Director, Global Security, Brinker International

Frank Johns, LPC Chairman, The Loss Prevention Foundation

Mike Lamb, LPC Vice President, Asset Protection & Safety, Walmart Stores US

David Lund, LPC Vice President of Loss Prevention, DICK’S Sporting Goods

John Matas Vice President, Asset Protection, Investigations & ORC, Macy’s

Chris McDonald Senior Vice President, Loss Prevention, Compass Group NA

Randy Meadows Senior Vice President, Loss Prevention, Kohl’s

Melissa Mitchell, CFI Director of Asset Protection and Retail Supply Chain, LifeWay Christian Stores

Dan Provost, LPC Vice President, Global Loss Prevention, Staples

Tina Sellers, LPC Director of Loss Prevention, Retail Business Services LLC, an Ahold-Delhaize Company

Mark Stinde, LPC Vice President, Asset Protection, 7-Eleven

Paul Stone, LPC Vice President, Loss Prevention and Risk Management, Best Buy

Robert Vranek Vice President, Loss Prevention, Belk

Keith White, LPC Senior Vice President, Loss Prevention and Corporate Administration, Gap Inc.

Loss Prevention, LP Magazine, LP Magazine Europe, and LPM are service marks owned by the publishers and their use is restricted. All editorial content is copyrighted. No article may be reproduced by any means without expressed, written permission from the publisher. Reprints or PDF versions of articles are available by contacting the publisher. Statements of fact or opinion are the responsibility of the authors and do not necessarily represent the opinion of the publishers. Advertising in the publication does not imply endorsement by the publishers. The editor reserves the right to accept or reject any article or advertisement. LOSS PREVENTION MAGAZINE

700 Matthews Mint Hill Rd, Ste C Matthews, NC 28105 704-365-5226 office, 704-365-1026 fax MANAGING EDITOR Jack Trlica JackT@LPportal.com EXECUTIVE EDITOR James Lee, LPC JimL@LPportal.com EDITORIAL DIRECTOR, DIGITAL Jacque Brittain, LPC JacB@LPportal.com MANAGING EDITOR, DIGITAL Kelsey Seidler KelseyS@LPportal.com CONTRIBUTING WRITERS Read Hayes, PhD, CPP Tom Meehan, CFI Walter Palmer, CFI, CPP, CFE Maurizio P. Scrofani, CCSP, LPC Garett Seivold Gene Smith, LPC Shane G. Sturman, CFI, CPP Bill Turner, LPC David E. Zulawski, CFI, CFE CHIEF OPERATING OFFICER Kevin McMenimen, LPC KevinM@LPportal.com VICE PRESIDENT, MARKETING Merek Bigelow MerekB@LPportal.com DIRECTOR OF DIGITAL OPERATIONS John Selevitch JohnS@LPportal.com SPECIAL PROJECTS MANAGERS Kat Houston, LPQ Justin Kemp, LPQ Karen Rondeau DESIGN & PRODUCTION SPARK Publications info@SPARKpublications.com CREATIVE DIRECTOR Larry Preslar

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Loss Prevention aka LP Magazine aka LPM (USPS 000-710) is published bimonthly by Loss Prevention Magazine, Inc., 700 Matthews Mint Hill Rd, Ste C, Matthews, NC 28105. Print subscriptions are available free to qualified loss prevention and associated professionals in the U.S. and Canada at LPMsubscription.com. The publisher reserves the right to determine qualification standards. International print subscriptions are available for $99 per year payable in U.S. funds at circulation@LPportal.com. For questions about subscriptions, contact circulation@LPportal.com or call 888-881-5861. Periodicals postage paid at Matthews, NC, and additional mailing offices.