INTRODUCTION
People, in general, can t work well together without a positive relationship. Your employees, too. Relationship management in the workplace helps build effective teams where employees respect each other, listen to new ideas, and work seamlessly as a team.
Employee relationship management (ERM) is a process organizations take to build healthy relationships. Employee relationship management efforts build morale, connect team members, and identify pain points within the organization. HR teams and leaders applying best practices in conflict resolution and employee engagement creates a safe and interactive workplace culture.
This course will provide the conventional and new trends and requirements for employee relations; The course has been prepared with utmost care and providing with essential knowledge for employee relations.
Advanced Employee Relations course will empower you in becoming an Employee Relations Specialist who understands the importance of building a conducive environment for the employees.
OBJECTIVES
By the end of Advanced Employee Relations Course, participants will be able to:
Review all the aspects of the HR Function in the organization
Have an influence on the management and employees, with/out authority
Be a conduit of effective communication between employees and management
Analyse the performance and give constructive feedback to improve the productivity
Create an environment of trust and safety
Strengthen the management and employee relation
Understand and utilise proper resources and time in creating effective policies
Managing the expectations of management and competencies of employees
Create a healthy work culture to increase productivity and reduce employee turnover
Coach and counsel employees for improved morale and engagement, consistently
Enable organisational success by empowering employees with KSA (Knowledge, Skills, Abilities) to perform well at job
Review and provide annual reports and reward the employees
Suggest corrective measures wherever employees are off the course
Provide fair and just environment by preventing any discrimination basis biases (conscious /unconscious)
Become skilled at handling challenging employees, situations and take necessary disciplinary actions, if required
WHO SHOULD ATTEND ?
This Advanced Employee Relations Course is ideal for : Employee Relations Specialist, Leaders and Managers, HR personnel, Line Managers, HR experts, OD Consultants and Independent consultants, Corporate professionals managing people in the business
COURSE OUTLINE
Day 1
Introduction to Employee Relations (ER)
Understanding the importance of labour law
Definition of labour law in employee relations
Duties and responsibilities and rights of employees
Duties and responsibilities of employers
Day 2
Managing Performance of Employees
Understanding the importance of employee surveys
How to measure morale surveys?
Application of subjective and objective data
Identifying the key indicators in morale surveys
ER and its role in performance management
Fair performance management system and its importance
Day 3
Responsibilities of ER Counsellors
Understanding the terminology of personal issues
Methods of counselling
Understanding the line between coaching and counselling
Understanding the responsibilities of ER counsellors
Understanding when to provide counselling and when not to
Day 5
Resolution of Disputes:
Terminology of a dispute
Understanding the different types of disputes
Labour law understanding of disputes
Resolving disputes
Ways to resolve disputes , when escalated : when disputes are creating conflicts
Review of the course and Question and Answer session
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates.
Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00 and conclude at 13:00, followed by lunch on a daily basis.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds.
For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
47 49 Park Royal Road
NW10 7LQ, London
T: +44 (0) 20 80 900 464
E: info@lpcentre.com
DUBAI
Office 501
Clover Bay Tower, Business Bay
T: +971 4 421 4616
KUALA LUMPUR
No. 03-06-05, UOA Business Park, Jalan Pengaturcara U1/51A, Section U1, Kawasan Perindustrian Temasaya, 40150 Shah Alam, Selangor
T: +60 19-305 5694
www.lpcentre.com