INTRODUCTION
In a competitive market landscape, benchmarking is an important tool for measuring and comparing business practices with other competitors. With benchmarking, businesses will be able to adapt, grow, and gain a competitive edge. Businesses use benchmarking methodology to understand when and how they should implement changes to their practices in order to improve and enhance performance.
This comprehensive 5-days learning journey is crafted by LPC to equip you with skills and knowledge to adopt and implement benchmarking practices at your organization.
Throughout this course, you ll understand the importance of measuring performance and benchmarking in improving practices and activities. You ll also explore various types of benchmarking, including performance, strategic, and process benchmarking, and distinguish between internal and external benchmarking. Moreover, you ll learn how to conduct, implement, and manage benchmarking projects. This course also equips you with tools and techniques to collect and analyze benchmarking data, as well as strategies for ensuring continuous improvement.
OBJECTIVES
By the end of this LPC s course, participants should be able to:
Demystify benchmarking and its benefits
Identify the importance of performance measurement within organizations
Understand types and application of various benchmarking, including strategic, performance, and process benchmarking
Conduct and manage benchmarking projects within an organization following best practices and strategies
Set and select suitable metrics and partners for measurement
Utilize the correct methodologies and tools for collecting benchmarking data and analyze it
Understand various continuous improvement mythologies and implement them to improve benchmarking practices
WHO SHOULD ATTEND ?
Engineers
Accountants & Finance Staff
Operation Managers
Process Managers
HSE Leaders
Middle Managers and Team Leaders
Project Managers
Program Managers
Change Leaders
Human Resource (HR) Professionals
Any Manager looking to enhance his/ her skills in Benchmarking and Performance Management
COURSE OUTLINE
Day 1 Performance Measurement
Defining performance measurement
Identifying the need for performance measurement
The application of performance measurement within organizations
Discussing the historical evolution of measurement
Understanding Key Performance indicators (KPIs) and their role in measurement
Discussing how to measure the right things
Day 2 Benchmarking Process
Defining benchmarking and its key related terms
Explaining the history of benchmarking
Types of benchmarking:
Strategic benchmarking
Performance benchmarking
Distinguishing between internal and external benchmarking
Exploring benchmarking approaches and selecting the best
Day 3
Benchmarking Project
Discussing how to select a suitable benchmarking project Strategies for executing a successful benchmarking project
Exploring the stages of benchmarking Techniques for selecting and identifying metrics and partners
Methods for managing benchmarking project
Day 4
Data & Analysis Tools
Understanding how to use data constructively Overview of statistical terms and techniques
Exploring the importance of standard deviation and variance for benchmarking Analysis techniques:
The CATWODE technique
RCA technique
5-Whys technique
Cause & Effect technique
Methods for collecting and analyzing benchmarking information
Day 5
Benchmarking Continuous Improvement Tools
Discussing the importance of continuous improvement in benchmarking
Understanding Kaizen elements for continuous improvement
Exploring Six Sigma methodology for improving processes, focusing on DMAIC strategy
Utilizing Poka-Yoke approaches to prevent errors
Discussing ethical and legal considerations in benchmarking
Open door discussion
Course review and recap
Course evaluation and feedback
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
www.lpcentre.com
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00AM12:45PM Or 01:00PM - 05:00PM.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
Oxford Street, 25 N Row, London W1K 6DJ
+44 20 36 916 970 | +44 20 80 900 464 info@lpcentre.com
DUBAI
Business Bay, ParkLane Tower, Offices 718 - 719
+971 43 88 00 94
dubai.training@lpcentre.com
KUALA LUMPUR
No. 3273 Level 32, Menara Prestige, 1, Jalan Pinang, 50450 Kuala Lumpur +60 19 305 5694
www.lpcentre.com