INTRODUCTION
Business Process Analysis and Modelling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. In this course, the participants will acquire the knowledge and skills to analyse and accurately model business processes at the enterprise level as well as the detailed workflow level. In this course, delegates will acquire the knowledge and skills to map and model business processes at enterprise level as well as detailed workflow level.
This course also provides a step-by-step approach to effectively analyse processes to ensure that business process models accurately reflect reality and includes stakeholder requirements. The process approach is one of the most successful means to improve the operations of the company, improve competitiveness, increase efficiency, reduce costs and enhance customer and employee satisfaction.
OBJECTIVES
By the end of this Business Process Analysis & Modelling course, you will learn to:
Analyze the process dimension of the business
Define the scope of a business process
Develop an enterprise-level business process model
Understand business processes and their components
Apply process analysis concepts and techniques
Define processes using Business Process Modelling Notation (BPMN)
Develop business process architecture
Analyse process customer requirements
Specify measures of business process performance
Diagnose the health of a business process
Use process improve techniques to transform business processes
WHO SHOULD ATTEND ?
This Business Process Analysis & Modelling course is ideal for:
Business Managers
Business Process Analysts
Process Owners
Business and Systems Analysts
Information Technology Professionals
BPM Project Leaders
BPM Project Team Members and Quality Specialists
COURSE OUTLINE
Day 1
Understanding Business Processes
Overview and Key Concepts
An Introduction to Business Processes
Types of Business Processes
Identifying and Naming Business Processes
How to Analyse the Components of a Business Processes?
Business Processes Modelling Concepts
Practical Analysis Work
Day 2
Developing Business Process Models using Business Process Modelling Notation (BPMN)
An Introduction to Business Process Modelling Notation (BPMN)
The Mechanics of Business Process Modelling
Modelling Business Processes Events
Representing Detailed Branching and Joining Logic
Business Processes Patterns
Modelling Processes using the Basic BPMN Elements
Practical Business Process Modelling Work
Day 3
Advanced Business Process Modelling using BPMN:
Using the BPMN extended element set
Modeling business process sub-processes
Business process event types
Representing resources using pools and lanes
Message flows and default flows
Modeling business process exceptions
Describing process activity attributes
Advanced business process modeling work
Day 4
Modeling Processes Using the Integration Definition for Process Modelling (IDEF0)
Business process architecture
The business process classification framework
The IDEF0 modeling method
Modeling activities and objects
The five IDEF0 diagram types
Building the top-level diagram
Developing decomposition diagrams
Practical business process modeling work using IDEF0
Day 5
Improving Business Processes Using Models
Eliciting and Discovering Business Knowledge
Identifying Improvement Opportunities using Process Models
Moving from as-is to to-be Models
Describing Improvements using Process Models
Implementing Improved Processes
Choosing the Right Modelling Tool
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00 and concludeat 13:00, followed by lunch on a daily basis.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds.
For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
47 49 Park Royal Road NW10 7LQ, London
T: +44 (0) 20 80 900 464
E: info@lpcentre.com
DUBAI Office 501 Clover Bay Tower, Business Bay
T: +971 4 421 4616
KUALA LUMPUR
No. 03-06-05, UOA Business Park, Jalan Pengaturcara U1/51A, Section U1, Kawasan Perindustrian Temasaya, 40150 Shah Alam, Selangor
T: +60 19-305 5694
www.lpcentre.com