INTRODUCTION
This comprehensive program is designed to help participants understand the intricacies of Key Performance Indicators (KPIs) and how they can be effectively utilized to monitor and improve business performance. Through a combination of theory, practical examples, and contemporary tools, we aim to equip you with the skills and knowledge necessary to excel in designing, implementing, and managing KPIs.
OBJECTIVES
Upon completion of this course, attendees should be able to:
Understand the fundamental principles of Key Performance Indicators and their role in performance management. Develop and select relevant KPIs aligned with organizational objectives. Use various tools and techniques for data collection, analysis, and KPI visualization. Implement and manage KPIs to monitor and improve business performance. Understand and mitigate the common challenges in KPI implementation.
www.lpcentre.com
WHO SHOULD ATTEND ?
This course is ideal for:
Business analysts and managers seeking to improve organizational performance through KPIs. Executives and decision-makers interested in using data-driven insights for strategic planning. Performance management professionals aiming to deepen their knowledge in KPIs. Consultants and advisors offering business performance improvement services. Individuals considering a career in performance management or business analysis.
COURSE OUTLINE
Day 1
Introduction to KPIs and Performance Management
Overview of KPIs: Definitions, types, and attributes. The Role of KPIs in Performance Management. Linking KPIs to Strategic Objectives. Introduction to the Performance Management Framework.
Day 2
Developing and Selecting KPIs
The Process of KPI Selection. SMART Criteria for KPI Development. Balancing Leading and Lagging Indicators. Customizing KPIs for Different Business Functions.
Day 3
Data Collection and Analysis for KPIs
Introduction to Data Collection Techniques. Data Quality and Data Cleaning. Using Data Analysis to Generate Insights.
Introduction to Business Intelligence Tools for KPI Analysis.
Day 4
Implementing and Managing KPIs
Creating KPI Dashboards and Scorecards. Visualizing KPI Data for Effective Communication. Setting Targets and Monitoring Performance. KPI Review and Continuous Improvement.
Day 5
Challenges and Best Practices in KPI Management
Understanding Common Challenges in KPI Implementation. Mitigating Data and Reporting Challenges. Best Practices in KPI Management. Case Studies: Successful KPI Implementation.
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00AM12:45PM and 01:00PM - 05:00PM.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT
LONDON
Oxford Street Offices: London - Oxford Street 25 N Row, London W1K 6DJ
+44 (0) 20 36 916 970
West London Office: 47 49 Park Royal Road London NW10 7LQ +44 (0) 20 80 900 464
info@lpcentre.com
DUBAI
Business Bay, ParkLane Tower, Offices 718 - 719 dubai.training@lpcentre.com
KUALA LUMPUR
No. 03-06-05, UOA Business Park, Jalan Pengaturcara U1/51A, Section U1, Kawasan Perindustrian Temasaya, 40150 Shah Alam, Selangor +60 19-305 5694
www.lpcentre.com
www.lpcentre.com