INTRODUCTION
Training and development professionals are responsible for identifying staff training and development needs and planning, organising, and overseeing appropriate training. So that they are under continuous pressure to o er exceptional training services. The demands of their job can only be fulfilled through an extensive knowledge of the main topics related to the training profession.
This course will equip participants with practical knowledge for promoting training within their organizations, linking training to organizational objectives, analysing training needs, and selecting internal trainers and external consultants. In addition, the course focuses on different levels of training evaluation and the competencies required by training professionals.
OBJECTIVES
By the end of the course, participants will be able to:
Describe the strategic significance of training with particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors
Develop appropriate methods to conduct a Training Needs Assessment (TNA)
Examine ways to select internal trainers and to hire external consultants
Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)
List foundational competencies for training professionals along with key actions and behaviors
WHO SHOULD ATTEND ?
Training and development professionals involved in the process of training needs analysis, coordinating and organizing training courses, and evaluating the results of training.
COURSE OUTLINE
Day 1
The Strategic Framework of Training: An Overview
The Role of a Training Department
Approaches Aligning Training with Strategy:
From Top-Down to Pulse-Taking
Marketing Training within the Organization:
Training Preparations
Guidelines for Promotional Material
Your Training Announcement Template
Partnering with Managers and Supervisors:
The Style Inventory
Planning, Preparation, Presentation and Follow-Up With Managers and Supervisors
Day
2
Competencies of the Training Manager/Coordinator
Competency Defined: The Iceberg Metaphor
Competency: Components and Types
Strategic and Tactical Competencies
Planning and Administrative Competencies
Overview of the 2013 ASTD Competency Framework
Day 3
The Role of the Training Professional in Training Needs Assessment (TNA)
The Training Assessment Process
Why Identify Needs?
Data Collection Methods: Quantitative and Qualitative
Approachesto Identifying Needs
Advantages and Disadvantages of Quantitative and Qualitative Methods
Day 4
Selecting Subject Matter Experts (SMEs)
Qualificationsfor Internal Trainers
Internal Trainer Selection Process
Feedback and Coaching Template for Internal Trainers
Day 5
Hiring a Consultant or External Trainer
Screening Consultants Criteria Worksheet
Proposal Evaluation
Review of a Training Proposal
Consultant Interview Evaluation Questions
Monitoring Consultant Performance: Beginning, During, Closing
Demonstrating the Success of Training
Lessons on How to Evaluate Training
The Four Levels of Evaluation
Linking Evaluation Levels with TNA and Instructional Learning Objectives (ILOs)
Components of a Complete ILO
Jack Phillips' ROI Process Model
Tabulating Program Costs
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00AM12:45PM Or 01:00PM - 05:00PM.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
Oxford Street Offices:
London - Oxford Street 25 N Row, London W1K 6DJ
+44 (0) 20 36 916 970
West London Office:
47 49 Park Royal Road London NW10 7LQ
+44 (0) 20 80 900 464 info@lpcentre.com
DUBAI
Business Bay, ParkLane Tower, Offices 718 - 719 dubai.training@lpcentre.com
KUALA LUMPUR
No. 03-06-05, UOA Business Park, Jalan
Pengaturcara U1/51A, Section U1, Kawasan
Perindustrian Temasaya, 40150 Shah Alam, Selangor
+60 19-305 5694
www.lpcentre.com