INTRODUCTION
The growth and success of any business is dependent on the capabilities of its senior management team. It is therefore important that senior managers are fully equipped with all the skills and knowledge required to fully carry out their strategic management roles.
Developing senior management competences Training Course is intense and full-on and will cover the key skills and behavioural competences all senior managers with strategic responsibility should have to enable the organisation achieve its objectives.
The course will be beneficial to senior executives of both private and public sector organisations with responsibility for the strategic direction of their organisations.
OBJECTIVES
By the end of the Developing senior management competences Training Course, you will: Have a clear understanding of the senior leaders role in overall leadership and effective management of the organisation
Understand how to inspire, influence and build high performing and effective teams
Analyze the main components of a competency and the differences between each
Design and produce a competency framework and model by extracting competencies from business plans
Apply competencies in the recruitment and selection processes
Use competencies to assess training needs, identify talent pools and produce succession plans
Be equipped with strategic leadership and management skills to enhance team performance
Confidently be able to deploy a range of effective management techniques and tools
WHO SHOULD ATTEND ?
This Developing senior management competences Training Course is ideal for:
Line Managers
Supervisors
Team Leaders
Project Leaders
Shift Leaders
Trainee Managers
Assistant Managers
Individuals making the transition into management roles
COURSE OUTLINE
Day 1
Strategic Leadership
The challenge of modern strategic leadership. Alternative approaches to strategic management. Creating vision and values for your organisation. Developing mission, goals and objectives. A rational model of strategic development. Strategic tools: brainstorming and mind mapping.
Implementing Strategy and Change Management
The strategic implementation process. Managing change successfully. Forces for and against change. Dealing with barriers to change.
Day 2
People Leadership
Adopting the right leadership style.
Leading and motivating teams to deliver.
Connecting with people communication that works.
Performance management and human capital development. Using performance appraisals effectively.
Understanding team roles and dynamics.
Results Focus
Delivering required outputs by deadline
Accountability holding self and others accountable . Developing a culture of continuous improvement. Measuring performance.
Developing a culture of getting it right first time. Prioritising and focusing on key priorities. The balanced scorecard performance management tool.
Day 3
Customer Focus
Putting the customer at the heart of all decisions.
Understanding customer needs.
Improving customer services and customer experience. Improving communication with customers.
Financial Management
Understanding financial reports/statements.
Understanding budgets and budgeting methodologies. Managing and monitoring budgets.
Investment appraisal: evaluating capital projects.
Day 4
Strategic Analysis
Identifying key success factors.
Balancing stakeholder objectives.
The external environment: Risk/ PESTLE analysis.
The external environment: Porter s 5 Forces analysis.
Organisational capabilities: value chain analysis.
Organisational capabilities: customer profiling.
Organisational capabilities: growth /share analysis.
Day 5
Personal Effectiveness
Time management skills. Driving staff performance
Projecting a positive role image/ model. Acting decisively decision making
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00 and conclude at 13:00, followed by lunch on a daily basis.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds.
For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
47 49 Park Royal Road NW10 7LQ, London
T: +44 (0) 20 80 900 464
E: info@lpcentre.com
DUBAI Office 501 Clover Bay Tower, Business Bay
T: +971 4 421 4616
KUALA LUMPUR
No. 03-06-05, UOA Business Park, Jalan Pengaturcara U1/51A, Section U1, Kawasan Perindustrian Temasaya, 40150 Shah Alam, Selangor
T: +60 19-305 5694
www.lpcentre.com