Effective Virtual Communication Skills for Remote Teams
Effective Virtual Communication Skills for Remote Teams
Management & Leadership
www.lpcentre.com www.lpcentre.com
Effective Virtual Communication Skills for Remote Teams
INTRODUCTION Virtual communication is when people communicate without being face-to-face. Virtual communication clearly has many advantages including increased productivity, reduced business costs and a better work balance of the workforce. … Communicating effectively across cultures through virtual means requires an understanding of these cultural variables and their impact This Course program provides participants with a benchmark for best practice in virtual communication. They will explore when to use which medium to achieve the best result in day-to-day communication. They will learn how to avoid making assumptions that lead to misunderstandings. They will also discover how to ensure they get the most out of virtual team meetings by assertively putting their views across and making sure their contributions are discussed. They will also learn how to take a leading role, when needed, to make sure the meeting stays on track. Participants will leave with increased confidence in their ability to communicate effectively in a virtual environment. After completing this training, you’ll understand how to make the most of the virtual workplace. You will know how to collaborate and communicate with colleagues and clients effectively and with confidence.
OBJECTIVES By the end of the Effective Virtual Communication Skills for Remote Teams course, you will be able to : Understand how day-to-day virtual team communication can go wrong and how to avoid it Know which medium of communication to choose to get the best results Recognise how to avoid making assumptions that lead to misunderstandings Know how to get the most from a virtual team meeting and preparing to add value Learn how to make sure their contributions are discussed and get their point across assertively
www.lpcentre.com
Effective Virtual Communication Skills for Remote Teams
WHO SHOULD ATTEND ? This Effective Virtual Communication Skills for Remote Teams course will benefit: Anyone who does most or all of their work remotely via online tools. Any distributed team who do most or all of their work remotely via online tools.
COURSE OUTLINE
Day 1 Understand virtual-communication etiquette and tone Understanding your own communication style Understanding the cross-cultural communication styles Selecting the best virtual communication tools
Day 2 Challenges and solutions of virtual working Building relationships and trust through technology Practical communication techniques
Day 3 Getting the most from online meetings Establish your message and choose the right channel to share it Communicate key messages clearly
Day 4
www.lpcentre.com
Effective Virtual Communication Skills for Remote Teams
Inform, update and persuade with your writing Avoid misunderstandings, plug communication gaps and defuse conflict Run engaging online meetings and collaborate online
Day 5 Use workflows that maintain the flow of information Understand and work with different social styles.
IN-HOUSE TRAINING LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
www.lpcentre.com
Effective Virtual Communication Skills for Remote Teams
CONTACT INFO
DOCUMENTATION High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
LONDON 47 – 49 Park Royal Road NW10 7LQ, London T: +44 (0) 20 80 900 464 E: info@lpcentre.com
CERTIFICATES Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
DUBAI Office 501 Clover Bay Tower, Business Bay
SCHEDULE Our Course timings commence at 09:00 and conclude at 13:00, followed by lunch on a daily basis.
T: +971 4 421 4616
KUALA LUMPUR No. 03-06-05,
REGISTRATION & PAYMENT
UOA Business Park, Jalan Pengaturcara U1/51A,
Please complete the registration form on the course
Section U1,
page & return it to us indicating your preferred mode
Kawasan Perindustrian Temasaya,
of payment. For Further Information, please get in touch with us.
40150 Shah Alam, Selangor T: +60 19-305 5694
CANCELLATION AND REFUND POLICY Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days’ notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT www.lpcentre.com We are committed to picking up and dropping off the participants from the airport to the hotel and back.
www.lpcentre.com