INTRODUCTION
Together, policies and procedures provide a roadmap for day-to-day operations. They ensure compliance with laws and regulations, give guidance for decision-making, and streamline internal processes.
Effective procedures are crucial for organisations to perform consistently and safely. Organisations commonly rely on procedures as a way of controlling of work: they can only achieve this if they are well designed and people follow them. This Five- day course aims to help delegates develop effective procedures, or assess and improve existing ones, and achieve compliance with them.
Essentials of Work Processes and Procedures training course has been specially designed for all participants for designing , creating, managing, controlling, executing, and monitoring work processes and procedures and other related management system.
OBJECTIVES
By the end of the Essentials of Work Processes and Procedures training Course you will be able to:
Understanding all the necessary skills regarding work processes and procedures
Understanding the approaches to the documentation structures of management system
How to achieve simplicity and clarity
Writing documents
Simplifying the procedures
WHO SHOULD ATTEND ?
Essentials of Work Processes and Procedures Training Course is ideal for:
Managers, supervisors and employees who are involved in the design or managing of procedures as well as end users.
COURSE OUTLINE
Day 1
Introduction to the Procedures Needed in Business
Basics of management systems
Duties of all organizations
Importance of comprehensive documentation and writing policies
Understanding the policies, purposes and contents
Day 2
Creation of Procedures
Understanding the designing of the procedures
Preparation of the documents for management systems
Understanding the purpose and contents of the procedure documents
Learning to write clear and concise procedures
Day 3
Standards of the Documentations
Understanding the importance of the code ISO9001
Learning to write work purposes and contents
How to apply the Plain English standards
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Purposes of the forms , tags and labels
Importance of records
Day 4
Using Flowcharts and Process Maps
Interpretation of flowcharts and its use
Problems related to texts and solving it using Flowcharts
Understanding the flowchart symbols and process maps
How to analyse and simplify procedures and other value added maps
Day 5
Development and Integrity of the Planning System
How to plan the development of a management system
Learning the format of the writing procedures
Understanding the life cycle documentation and how to review points
Review of the management system and importance of auditing
Discussion of the case studies
Review of the course and Question and Answer session
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
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DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00AM12:45PM Or 01:00PM - 05:00PM.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
Oxford Street, 25 N Row, London W1K 6DJ
+44 20 36 916 970 | +44 20 80 900 464 info@lpcentre.com
DUBAI
Business Bay, ParkLane Tower, Offices 718 - 719
+971 43 88 00 94
dubai.training@lpcentre.com
KUALA LUMPUR
No. 3273 Level 32, Menara Prestige, 1, Jalan Pinang, 50450 Kuala Lumpur +60 19 305 5694
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