INTRODUCTION
With new emerging and upcoming academic trends, it has been observed that in the past few years, management courses have gained tremendous popularity among modern career aspirants and professionals. Many people are showing a great interest in taking the Office Management and Administration course as this course not only benefits academically but professionally as well.
This course allows participants to see how offices can be run efficiently and effectively. Many things go through our minds whenever we think of making or shifting a career. There are various career options, and we often wonder which can give us a platform to outshine.
This course is a preparation course, and designed to equip you with the necessary skills and knowledge to prepare for the certification, should you choose to pursue it in the future
OBJECTIVES
Have a clear understanding of the key transferable skills of an EA, PA or Office Manager.
Obtain an overview of the Key Skills (Technical and Soft Skills) needed to move into Projects.
Learn the Project Terminologies.
Understand the methods of Planning.
Obtain an overview of key Project Management Models (including the Project Lifecycle, PRINCE 2, 7S Model, 6C Model and more).
Understand the pressures and constraints that impact Project Management and how to cope with these aspects of the industry.
Perform practical exercises on planning and feasibility analyses.
Understanding the importance of Planning Control and the use of appropriate Soft Skills will be demonstrated throughout the course.
Understand the mix of Technical Skills, Project Specific knowledge and People Skills.
WHO SHOULD ATTEND ?
Office Manager
Line manager
Administrative Assistant
Personal Assistant
COURSE OUTLINE
Day 1
Governance for office managers
Definition of corporate governance
The scope of corporate governance
Essential corporate governance principles
Day 2
Code of conduct
The board of directors
The audit committee
Other committees
Day 3
Budgeting and Reporting
Introduction
Assess the organization's existing spending budget, manager s funds, spending budget forms, and pre-budgeting activity
Recognize natural issues in the process of budgeting
Day 4
Project Management and the Big Picture
Defining what a project is and is not
Understanding Projects, Programs, Portfolios, and how they relate to Organizational Strategy
Day 5
Defining project management and the project lifecycle
Types of organizational structures Functional, Projectized, Weak, Balanced & Strong matrix
Identifying, analyzing and engaging the project stakeholders
Day 6
Time and Task Management
Excellent office management what does it look, sound and feel like?
The Reality Model how to get the results you want
Day 7
10 timeless principles of successful time and life management
Working smarter not harder with high leverage activities
Using technology to manage your time and tasks effectively
Day 8
communication Skills
Identity different styles of communication in yourself and others
Policy and procedures
Project report
Committee management
Study case
Day 9
Overcoming fear and becoming a clear and direct communicator
Managing conflicts through a win-win approach
Day 10
Listening skills seeking to understand before being understood
Understanding different personality types and how to deal with them
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
www.lpcentre.com
DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00AM12:45PM Or 01:00PM - 05:00PM.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
Oxford Street, 25 N Row, London W1K 6DJ
+44 20 36 916 970 | +44 20 80 900 464 info@lpcentre.com
DUBAI
Business Bay, ParkLane Tower, Offices 718 - 719
+971 43 88 00 94
dubai.training@lpcentre.com
KUALA LUMPUR
No. 3273 Level 32, Menara Prestige, 1, Jalan Pinang, 50450 Kuala Lumpur +60 19 305 5694
www.lpcentre.com
www.lpcentre.com
