INTRODUCTION
Since improving productivity is vital in today s competitive world, a clear understanding of the term productivity is essential. Businesses have to operate in a highly competitive market place and whatever business you are in, it is imperative, especially in today s turmoil and economic situation, that a real focus is placed on methods to deliver superior quality through a process of enhanced productivity and at the same time reduce the costs by eliminating wasteful activities and failure.
There are so many theoretical ways or processes that could be implemented and indeed, have in many organizations. However, these do not always work and deliver the desired outcomes. Cost cutting is no longer the solution to sustainable profitability, the key to success is finding creative ways to prevent wasteful activities.
This course has been designed to examine the real issues and concentrate on areas that make a dynamic impact so that productivity can be improved, quality is enhanced and there is a constant philosophy of cost reduction through efficiency and diligence.
OBJECTIVES
By the end of the Improving Productivity through Quality Enhancement and Cost Reduction Course you will be able to:
Define productivity and various types of organizational waste
Identify areas of poor productivity due to poor quality and suggest ways to increase effectiveness and efficiency
Justify and apply quality improvement tools and techniques in order to improve productivity
Apply several cost reduction strategies in order to meet changing global, statutory and market conditions
Recognize and apply measuring initiatives and set targets in order to improve productivity
Identify and apply quality improvement techniques in order to improve productivity.
Understand how quality and productivity drive value for key stakeholders
Define productivity and the various types of organisational waste
Identify areas of poor productivity due to poor quality and suggest ways to increase effectiveness and efficiency
Justify and apply quality improvement tools and techniques to improve productivity
Apply several cost reduction strategies to meet changing global, statutory and market conditions
Recognise and apply measuring initiatives and set targets to improve productivity
WHO SHOULD ATTEND ?
Improving Productivity through Quality Enhancement and Cost Reduction Course is ideal for: Managers, supervisors and all those who are responsible for, or indirectly involved in, a cost or profit center or a quality improvement function.
COURSE OUTLINE
Day 1
Quality and Productivity and the Value Creation Process
Defining organisational vision and purpose
Creating and measuring value for key stakeholders
How quality and productivity drive value for customers and shareholders
Business improvement through a focus on value creation and waste reduction
They key components of a winning business model
Choosing the right tools to manage performance balanced scorecard and dashboards
Using an effective performance management framework
Day 2
Principles of Effective Cost Management and Reduction
Defining and classifying business expenditure
Understanding business cost behaviour
Using cost-volume-profit analysis models
Understanding gross margin and break-even
An activity-based approach to understanding resource costs
Effective profit improvement tactics
Identifying areas of poor productivity and quality
How quality and productivity problems affect profit and cash flow
A Quality Based Approach to Waste and Cost Reduction
Lean a focus on customer value and waste reduction
Defining and identifying waste with value stream maps
Understanding waste Muda and the Eight Types of Waste
Practical lessons from the Toyota Production System
Using Six Sigma to eliminate quality variation
Principles of Business Process Reengineering (BPR)
Principles of Total Quality Management (TQM)
Day 4
Practical Business Improvement Methods
Waste reduction using the Toyota 5S approach
Understanding the real DNA of Toyota s success
Kaizen a philosophy of continuous improvement and problem solving
Choosing the right Key Performance Measures (KPM s)
Practical problem-solving tools Pareto analysis, Brainstorming and mind-mapping, Fishbone diagrams, and Using 5 Why s for root cause analysis
Day 5
Implementing Quality and Cost Reduction Initiatives
A strategic approach to cost reduction
Setting up a cost reduction programme
Goals and questions around productivity
Streamlining the organisation
The psychology of resistance in humans
8 steps to overcoming the barriers to change
Personal action plan
