Leading and Managing Virtual Team, Best Practices
Leading and Managing Virtual Team, Best Practices
Management & Leadership
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Leading and Managing Virtual Team, Best Practices
INTRODUCTION Managing a virtual team is considered to be one of the toughest tasks in today’s organisations and many of these teams are seen to fail. In addition to the usual challenges of managing a diverse group of individuals, the manager of a virtual team is faced with further challenges including different time zones, shifting team membership, managing at a distance, lack of time and the use of communication technology. Virtual team managers require support to acquire the specific knowledge and skills they need to enhance their traditional leadership competencies. Modern technology has made these remote working scenarios much more prevalent. However, this has thrown up new problems for leaders who need to be able to adapt to new ways of working and manage a team that they rarely see in person.In response to the growing complexity of virtual teams within organisations, LPC training has developed Managing Virtual Team training course. Leading and Managing Virtual Team, Best Practices training course aims to assist managers and HR professionals to develop the intercultural competence and communication skills required when Managing Virtual Teams. Upon completion of LPC training Virtual Teams course, you will understand the key issues and motivators that drive your virtual team and gain the skills and tools to a successful build, manage and work in a complex environmentLeading and Managing Virtual Team Training
OBJECTIVES Leading and Managing Virtual Team, Best Practices training course will provide you with:
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Leading and Managing Virtual Team, Best Practices
Increased awareness of your own management style and areas for greater emphasis when managing a virtual team A greater understanding of the practical and behavioural challenges of managing virtual teams The opportunity to explore your own context and share best practice with other delegates Build and maintain virtual teams to create success Design an action plan to optimise team effectiveness Maintain team performance through key collaborative relationships Facilitate teams using effective communication technologies Manage the risks and benefits of distance and cultural diversity Enhanced communication skills to positively interact with virtual team members Practical strategies for using a variety of technologies more effectively
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Leading and Managing Virtual Team, Best Practices
WHO SHOULD ATTEND ? Leading and Managing Virtual Team, Best Practices training course is ideal for for Global project managers, anyone leading a virtual team or responsible for remote workers.
The course also will be of benefit to you if you: Manage an established dispersed team Are responsible for building a new virtual team Regularly manage virtual project teams
COURSE OUTLINE
Day 1
Introduction and Overview
Identifying the differences between co-located and virtual working Dealing with the realities of effective global teamwork Assessing the impact of management in a virtual environment
Overcoming the challenges of working in virtual teams Planning to meet the individual and team challenges of operating virtually Meeting the motivational challenges of individuals and teams Managing the impact of separation factors including distance, time zones and cultures Proactively adopting a model that focuses on relationships, communication and tasks
Day 2
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Leading and Managing Virtual Team, Best Practices
Creating a Model for Effective Management in the Virtual World - Analysing the impact of distance on collaborative working
Comparing working together with working apart and plugging the gaps Factoring in the effect of trust amongst team members
- Establishing the foundation for effective collaboration
Providing what team members need to be successful Focusing on the needs of a virtual team
Day 3 Building and Maintaining a Virtual Team
- Proactively developing a team with a common goal
Identifying key staff competencies and qualities Balancing an individual's technical and virtual contributions Mapping the key relationships to enhance team success Analysing the perspectives and priorities of stakeholders Assessing the impact of current communications with stakeholders
- Managing dynamics
Orienting new virtual team members through onboarding Managing the virtual learning dip Running effective virtual team start-up sessions Start-ups sessions: face-to-face or virtual?
Day 4 Technology, Communication and the Virtual Workplace - Enhancing the benefits of virtual collaboration
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Leading and Managing Virtual Team, Best Practices
Developing proactive communication approaches Measuring the impact of technology tools in filtering the richness of human communications Generating structured processes for selecting the right medium for key team activities Auditing the communication landscape Focusing on training in the use of common available tools
- Leveraging key virtual technologies E-mail Intranets/Extranets IM Blogs Wikis Social Networking Conferencing and collaboration tools Tips for using e-mail efficiently Evaluating virtual tools to maximise communication
Day 5 Managing Diversity and Distance - Working with cultural diversity
Culture from different perspectives: organisational, national, regional and international Exploring levels and categories of culture Impact of culture on communications, negotiations and relationships Responding positively to the range and depth of cultures Incorporating cultural differences to benefit the team
When things go wrong at a distance Proactive approaches to conflict pressure points Developing an empathetic approach to energy levels of team members
- Creating an Action Plan to Lead Virtual Work Taking a proactive approach to daily leadership Refocusing leadership actions using a three-level model
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Leading and Managing Virtual Team, Best Practices
Practical tips for successfully managing virtual work Shifting to a new set of management priorities Adopting a proactive vs. reactive management approach to virtual operations
IN-HOUSE TRAINING LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
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Leading and Managing Virtual Team, Best Practices
CONTACT INFO
DOCUMENTATION High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
LONDON 47 – 49 Park Royal Road NW10 7LQ, London T: +44 (0) 20 80 900 464 E: info@lpcentre.com
CERTIFICATES Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
DUBAI Office 501 Clover Bay Tower, Business Bay
SCHEDULE Our Course timings commence at 09:00 and concludeat 13:00.
T: +971 4 421 4616
KUALA LUMPUR No. 03-06-05,
REGISTRATION & PAYMENT
UOA Business Park, Jalan Pengaturcara U1/51A,
Please complete the registration form on the course
Section U1,
page & return it to us indicating your preferred mode
Kawasan Perindustrian Temasaya,
of payment. For Further Information, please get in touch with us.
40150 Shah Alam, Selangor T: +60 19-305 5694
CANCELLATION AND REFUND POLICY Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days’ notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT www.lpcentre.com We are committed to picking up and dropping off the participants from the airport to the hotel and back.
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