INTRODUCTION
The construction industry is often criticized for its poor performance, low safety and poor work quality, wasteful, inefficient, and low productivity. Insufficient planning, project mismanagement, and poor craftsmanship contribute to poor quality performance. Many studies have urged managers in the sector to understand the relationship between quality management and performance. This calls for a need in the construction industry for quality management strategies and quality improvement program to improve work quality and to enhance performance. This course introduces learners to practical tools and good practice approaches to managing quality in construction at all stages of the project lifecycle. It has been developed to equip Quality Professionals working within the construction industry with the knowledge and skills required to contribute to their organization s achievement of right first time . Upon successful completion of the course, learners will have the capability to participate in the integration of quality to all stages of the Construction Project Lifecycle.
OBJECTIVES
By the end of the Quality in Construction Training Course, you ll be able to:
Identify the impacts of poor quality in construction
Explain and define quality in construction
Summarise the history of quality management in various industries
Discuss relevant legislation, regulations and standards
Explain the principles of embedding a culture of quality in construction
Investigate quality management methods and systems
WHO SHOULD ATTEND ?
This Quality in Construction Training Course is ideal for:
Quality Professionals working within the construction industry with the knowledge and skills required to contribute to their organisation s achievement of right first time .
personnel who need to have a better understanding of the application of quality in construction.
COURSE OUTLINE
Day 1
The importance of Quality in Construction
Construction Project Life Cycle
Management planning for construction projects against contractual requirements
Information Management
Project Quality Control
Day 2
Managing Change and site inspection
Technical Assurance
Managing Project Change
Site Inspection & Surveillance
Client liaison and handover
Day 3
Fundamentals of quality management
The background of quality management
Theories, principles and processes
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The evolution from quality control to quality management
Delivery
Technical Assurance
Managing Project Change
Site Inspection & Surveillance
Client liaison and handover
Day 4
Quality management in construction
Best practice tools
Training and supervision methodology
Compliance and communication
Day 5
Finding the Gaps in Quality in Construction
Auditing and preparation of audit reports
Understanding the concept of Root cause exercise and Root cause analysis
Risk management in construction and methods for problem-solving
