INTRODUCTION
Six Sigma is a method that provides organizations tools to improve the capability of their business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services.
This course is designed to provide a broad understanding of the Six Sigma improvement methodology, concepts, and language. The Define-Measure-Analyze-Improve-Control methodology is presented with case studies and examples drawn from service, business process, and manufacturing applications.
The course provides an overview of Six Sigma concepts and language and an introduction to the Define-Measure-AnalyzeImprove-Control process improvement cycle. The Six Sigma Overview course is comprised of one session with interactive practice modules and an quiz.
OBJECTIVES
By the end of the Six Sigma Implementation and Best Practice course you will be able to:
Understand the methodology of the six sigma rule and it s importance
Understand the application of the DMAIC Problem Solving methods
Importance of six sigma in customer service
Developing a Six Sigma (Project)
WHO SHOULD ATTEND ?
Six Sigma Implementation and Best Practice training course is ideal for :
Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement.
COURSE OUTLINE
Day 1
Basic Fundamentals of Quality and Quality Management
Introduction to quality
Advantages of quality systems
Introduction to ISO 9000
Cost of degrading quality
Quality management and it s importance
Day 2
Introduction to Six Sigma
Methodology of six sigma
Importance of six sigma and its history
How applying six sigma leads to savings in cost
Improvement strategies using six sigma
Day 3
Applications of Six Sigma and its Implementation
How six sigma helps in customer service
Different levels of sigma performance
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Understanding of the Kano model
Implementation methods of six sigma
Understanding the DMAIC model
Importance of green belts and black belts
Important roles played by managers and employers
Day 4
Six Sigma as Problem Solving Tool
Six sigma tools
Understanding the Control and Pareto charts
Understanding the relation between cause and effect diagrams
Understanding the importance of the diagrams and Scatter and Turtle diagram methodology
Different methods of Statistics in six sigma
Training on use of software in analysis
Day 5
Selection of Six Sigma
How to select projects and charter importance
10 questions for Leaders
Guidelines for selection of six sigma projects
Which projects should we avoid?
Understanding of a successful six sigma project
Roles of leaders
Review of the course and Question and Answer session
IN-HOUSE TRAINING
LPC Training is capable of conducting this training programme exclusively for your delegates. Please e-mail us on admin@lpcentre.com for further information and/or to receive a comprehensive proposal.
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DOCUMENTATION
High-Quality material has been prepared by the LPC team for distribution to delegates. In addition, a special note pad to facilitate note-taking will be provided.
CERTIFICATES
Accredited Certificate of completion will be issued to those who attend & successfully complete the programme.
SCHEDULE
Our Course timings commence at 09:00AM12:45PM Or 01:00PM - 05:00PM.
REGISTRATION & PAYMENT
Please complete the registration form on the course page & return it to us indicating your preferred mode of payment. For Further Information, please get in touch with us.
CANCELLATION AND REFUND POLICY
Delegates have 14 days from the date of booking to cancel and receive a full refund or transfer to another date free of charge. If less than 14 days notice is given then we will be unable to refund or cancel the booking unless on medical grounds. For more details about the Cancellation and Refund policy, please visit www.lpcentre.com/terms-and-conditions/
TRAVEL AND TRANSPORT
We are committed to picking up and dropping off the participants from the airport to the hotel and back.
CONTACT INFO
LONDON
Oxford Street, 25 N Row, London W1K 6DJ
+44 20 36 916 970 | +44 20 80 900 464 info@lpcentre.com
DUBAI
Business Bay, ParkLane Tower, Offices 718 - 719
+971 43 88 00 94
dubai.training@lpcentre.com
KUALA LUMPUR
No. 3273 Level 32, Menara Prestige, 1, Jalan Pinang, 50450 Kuala Lumpur +60 19 305 5694
www.lpcentre.com
