Unit DCE403: Effective Communication in a Coaching Environment

Unit DCE403: Effective Communication in a Coaching Environment

Unit code: D/615/6057 RQF level: 4

Learning Outcomes and Assessment Criteria

Learning Outcome Assessment Criteria

To achieve this unit a learner must be able to: Assessment of these outcomes demonstrates a learner can: 1.Evaluate and analyse multiple sources of information, and make interpretations that help the individual gain awareness and achieve agree results 1.1 Use a range of questioning techniques for a greater understanding, awareness and clarity of the individual needs

1.2 Reflect, mirror back, reframe and summarise to ensure clarity and understanding of the individual‟s needs

1.3 Evaluate broader models of perspectives to individuals to inspire commitment and new possibilities for action

2. Evaluate and analyse areas for learning and growth with the individual in a coaching environment 2.1 Evaluate the individual‟s readiness to progress toward their learning 2.2 Analyse the individual‟s ability to identify and explore patterns, perspectives, and beliefs that may be limiting lasting change