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Look at product information carefully
ordered. Your product quality is more important than affordable pricing and quick turnaround. Check their quality assurance practices to see if everything is well in place. Ensure that these practices happen throughout the process of production and not just at the end so that you don’t have to deal with defective products.
14. Check for contactable references
Check for glowing recommendations from other businesses your supplier is working with or has worked with in the past. Sometimes Non-Disclosure Agreements (NDA) can pose some difficulties in getting the right recommendations. However, there should still be other happy customers that will be willing to say something nice about your suppliers if they are that good.
15. Get lead time and delivery statistics
The speed of delivery is a very crucial point you should focus on. Compare their lead time projections with their on-time delivery rates. If they don’t have this information, then they are not open with their tracking, or they’re trying to hide the fact that they aren’t doing very well in these areas. Either way, you might have to reconsider working with them.
16. Check their customer service commitment
Check the customer service of every faucet manufacturer you wish to work with. If your business model requires that you call on your supplier at any time of the day, add that to your consideration. Also, ensure you clearly understand their contract language about their return policy.
17. Order Product Samples
When you order faucets in bulk from your supplier and having them deliver it to you, you understand three things:
How long their delivery times are (compared to what they say on their website)?
How good their packaging is. Are you okay with your customers receiving this package?
How good their product really is. Remember, keeping long-term customers is dependent
on product quality.
Remember to try out at least 3 to 4 companies to get an opportunity to compare your options properly.
18. Perform an on-site check
This is not easy at all. It involves commitment, time, and money. However, the upsides far outweigh the sacrifices. Try to perform an on-site check.