R&R F
15
ES VIC
TLINE SER RON
YEARS IN BUSINESS
Frontline Services Ltd
• Key Holding & Alarm Response • Mobile patrols • Locking / unlocking service • Escorted response • Manned guarding • Retail Security • Event security • Vacant property checks
Contact us on: 01865 712222 | www.randrfrontlineservices.co.uk
Key Holding KEYHOLDING FOR SCHOOLS, RESIDENTIAL CUSTOMERS AND LOCAL BUSINESSes IN OXFORDSHIRE
For residential customers we not only respond to alarms, we are on call for any emergency 24 hrs a day including lost key services, deliverys and emergency contractors access.
For local schools we not only respond to alarms, we also provide holiday cover or sick relief for
For local business we not only respond to your
your caretaker. We can lock and unlock your
fire alarms, we also allow access to your property
school at a timing to suit your requirements.
for building work out of hours, open and close services as well as your intruder alarm.
R & R Frontline Services are an established security company in Oxford, providing high class security services throughout the Thames Valley for both businesses and residential customers. Security services are essential for any business, particularly if you handle large sums of money or valuable goods on your site. We aim to provide an efficient and reliable service which is flexible enough to meet your business’s needs.
Frontline Services Ltd Contact us on: 01865 712222 | www.randrfrontlineservices.co.uk
Key Holding ALARM RESPONSE A trained uniformed Security Guard, operating from a marked company vehicle, would visit your premises and carry out either an external or internal patrol of the premises checking the entire building and specific areas of concern, as requested.
Key Holding R&R Frontline Services is the leading local
There would be a quick response to any Alarm
provider for key holding and alarm responses
Activations on your premises with an internal
to residential and commercial customers across
patrol carried out. “Without a response an alarm
Oxfordshire and the surrounding counties.
is just a noise�.
We provide a reliable, flexible and comprehensive
Crime is a well planned and profitable activity
key holder package that is managed under
that can cost YOUR business thousands in lost
the SIA regulations and Accredited to BS7984.
property and disruption.
We can respond to your alarm in less than 20 minutes, ensuring your buildings are secure 24/7,
Police response can no longer be guaranteed.
365 days of the year. All keys are held securely, and stored separately from company details. We have a strict procedure in place to ensure that we know
The Association of Chief Police Officers (ACPO)
where the key is at all times, and if it is used as
stipulates that you must have key holders
part of an alarm response call, full details will be
available to respond to alarm activations within a
documented with a clear paper trail.
recommended time of 20 minutes, 24 hours a day.
By securely safeguarding your keys, our trained
To remove the risk of you and your staff making
security officers can be available on call around
potentially dangerous out-of hours journeys to
the clock to respond for emergency and
the premises in response to an alarm
non-emergency requirements.
We provide a reliable, flexible and comprehensive key holder package that is managed under the SIA regulations
Contact us on: 01865 712222 | www.randrfrontlineservices.co.uk
OPEN & CLOSE SERVICE
MOBILE PATROLS
Putting the responsibility on your staff to ensure
R&R Frontline service Mobile Patrols are available
your premises are alarmed and safely locked
to protect your property 24 hours a day. Our
up could be jeopardising their safety and the
Mobile patrol officers provide a prominent
security of your premises. R&R Frontline Services
presence by our uniformed officers and clearly
Open & Close service can arrange for one of
identified company vehicles at your premises.
our experienced officers to attend your site at a
This high profile acts as a deterrent to would-be
scheduled time.
criminals and vandals at a fraction of the cost of a dedicated, on-site security officer.
Closing services involves a full internal patrol that ensures all doors are locked, windows secured
Random checks are made by our mobile patrols
and taps and lights turned off. The alarm is then
to ensure maximum protection to your premises.
set prior to lock up of the main exit doors and
After each inspection, an audit trail report
vacating the premises.
detailing who carried out the inspection at what time is available live on the internet.
The service provided by R&R Frontline services is both professional and inexpensive. The most important elements are:-
What are the benefits?
•Y our keys will be security coded, sealed and held
• No personal risk
within our secure control room •F ast attendance by fully licenced experienced staff, in a marked vehicle • All telephone calls to our control room are recorded and timed for future reference if required
• In the event of a burglary, our service provides a prompt response to your premises 24 hours a day, 365 days a year. • This eliminates the potential risk to you or your staff and any consequent possible liability.
•Y ou will receive a full report of each incident
Contact us on: 01865 712222 | www.randrfrontlineservices.co.uk
RETAIL SECURITY RETAIL SECURITY What ever your business needs, from uniformed to plain clothed security officers, R&R can supply you with the right person for the job. We are the leading retail security company in Bicester Village with a range of shops from Versace to Tods. All these customers’ needs are met with high standards and a service that is tailor made for each company. We offer a service to the retail industry with the highest levels of customer care that enables your customers to obtain the best shopping experience possible. Customer care is at the forefront of security provision. From everyday occurrences such as shop theft to the sensitive handling of lost children or abusive and threatening behaviour. Our Security Officers reflect the levels of professionalism, courtesy and efficiency that shoppers expect from our customers’ brands.
What ever your business needs, from uniformed to plain clothed security officers, R&R can supply you with the right person for the job.
Contact us on: 01865 712222 | www.randrfrontlineservices.co.uk
STATIC SECURITY All personnel are subject to a strict code of conduct, in order that our high level of professionalism is maintained. All staff are confident in their abilities to identify and diffuse potentially problematic situations, calmly and discreetly. Our staff are experienced in working with the public and are fully aware of the importance of our client’s customers feeling safe and welcome.
STATIC SECURITY
We provide trained uniformed security
Our reliable team of male and female staff are
personnel to clients such as the CPL
polite, articulate and approachable. All Staff
Construction, Keble College, Oxford University,
follow our own dress code, unless otherwise
Berkeley Homes and Oxford City Council
specified by the client. R&R staff are radio-linked
are just a few of our customers that receive
and in constant communication, whilst receiving
a reliable and efficient service. We can also
supervision from an appointed R&R employee.
provide cover for holiday relief, temporary/
This ensures client satisfaction throughout.
emergency cover and special events.
R&R staff are radio-linked and in constant communication, whilst receiving supervision from an appointed R&R employee.
Contact us on: 01865 712222 | www.randrfrontlineservices.co.uk
EVENTS STEWARDS DOOR SUPERVISORS AND EVENTS STEWARDS
With a vast range of officers that are
All our Door Supervisors are registered with the
receives the best security possible, we can
SIA. Under this National scheme, it is obligatory
provide:
experienced and skilled to ensure your event
for all staff to be licensed and to complete a training programme. As a condition the issue of
• Crowd Management
a licence, all R&R door supervisors undertake a
• Event Safety Stewarding
four day course, which includes Drug Awareness,
• Welcome Hosts
Fire (Health & Safety) and Conflict Management.
• Receptionists
Some have gained further qualifications in areas
• Cloak Room Staff
such as close protection and crowd control.
• Car Park Staff
R&R Frontline service have coordinated,
The events we provide our security solutions
sophisticated, trained and experienced event
for include:
security operations for well-known events in Oxford and wider Oxfordshire. All or our event security guards hold an individual SIA License,
• 7 Oxford Universities College Balls Every Year
and as a company we have achieved SIA
• Abingdon Town Council Fairs and Events
Approved Contractor status and ISO 9001.
• Oxford St Giles Fair • Thame Town Council Fairs and Events
Our clients can rest assured that their duty of
• Charity Events
care in respect of health and safety is exercised
• Private Parties
as effectively and discretely as possible thus
• College Parties
making their event security a success.
• Road closure for Abingdon, Oxford and Thame Town council • Festivals • Sporting Events
Contact us on: 01865 712222 | www.randrfrontlineservices.co.uk
Frontline Services Ltd
Call us today on: 01865 712222 or Email: info@randrfrontlineservices.co.uk Oxford Stadium | Sandy Lane | Cowley | Oxford | OX4 6LJ Tel: 01865 712222 | Fax: 01865 451032 | Mobile: 07764 160219 www.randrfrontline.co.uk | www.randrfrontlineservices.co.uk | www.randr-security-services.co.uk Company reg. 5578009 We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor. We are accredited to ISO 9001: 2008 Provision of security services, including static guarding, door supervisors, mobile patrols and key holding incorporating the requirements of BS 7499, BS7960, BS7858, BS7984.
We hold the following:Â SIA Approved contractor for Door Supervisors, Security Guarding and KeyHoldingISO 9001: 2000 for Door Supervisors and Security GuardingSIA Trained Door Supervisors and Security GuardingOxford city Council Approved Contractor Comprehensive Liability Insurance.