FALCK A/S
LUNDBECKFONDEN ANNUAL REPORT 2021
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FALCK A/S Falck employs 33,000 highly skilled professionals, delivering more than 8 million emergency response and healthcare services every year. The Lundbeck Foundation owns 58% of Falck.
Falck delivered strong results in 2021 and, with a solid
Alongside this important contribution to the battle against
LAUNCH OF NEW STRATEGY – CARE FOR MORE ‘25
financial basis, good commercial traction and a new strategy
COVID-19, Falck’s underlying business continued to deliver a
At the beginning of 2021, Falck launched a new, five-year
in place, Falck is now well positioned for the future. The good
stable performance, despite unpredictable, and often difficult,
strategy: Care for more ʼ25. The strategy sharpens Falckʼs
results were, to a large extent, due to the extraordinary efforts
circumstances.
profile as an integrated healthcare services provider aiming to
made in connection with the COVID-19 antigen testing activities in Denmark. Falck performed more than 20 million
meet healthcare needs of people throughout their lifetime. Falck has grouped its activities into two core business areas:
tests in Denmark during 2021, and the testing service stands as one of the largest and most demanding undertakings in Falck’s history. It is also an example of good public-private cooperation, as Falck supported healthcare systems which were under pressure, and thereby helped maintain the
Across markets, Falck can see that people are increasingly
Emergency Response comprises the segments Ambulance Europe, Ambulance US and Fire Services.
Direct Healthcare comprises the segments Employee
demanding healthcare services of a higher quality, that are delivered when and where they need them, tailored to their individual needs, and seamlessly connected across multiple
Healthcare, Assistance and Community Healthcare.
infrastructure of society. In the Direct Healthcare business area, Employee Healthcare won several new B2B contracts, and in both Assistance and Community Healthcare, the number of healthcare subscriptions increased. In September, Falck announced the strategically important acquisition of Frisk Gruppen in Norway, which specialises in labour market services, occupational health services, and specialist healthcare. With this acquisition, Falck has strengthened its footprint as a significant player in employee healthcare in Scandinavia. In the Emergency Response business area, Falck won several large, long-term ambulance contracts in Denmark and Sweden and, in the USA, Falck started up the large contract in San Diego at the end of the year. Falck also lost contracts in Denmark, following a decision by the Danish regions to insource. Falck’s Fire Services business won a number of contracts for large industrial corporations in Europe.
A number of Falck’s non-core business entities are managed in the Portfolio business. Managing these entities outside the scope of Falck’s core business allows Falck to optimise the portfolio for value independently of the new strategic direction of Falck. In December 2021, the Portfolio business area announced the divestment of the Roadside Assistance business in Sweden, Norway, Finland, Estonia and Lithuania. The divestment was regulatory approved in March 2022.