EXECUTIVE DIGEST ISSUE 1/ 2011
TIMES
DMITRY
LOSCHININ PRESIDENT & CEO OF LUXOFT
Comments on the global debt crisis and its impact on the outsourcing industry PAGE 12
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NUMBERS TALK
45% 5000 300 LUXOFT H1FY11 REVENUE GREW 45% THAT OF H1FY10
CURRENT HEADCOUNT: 5000+ (16 % GROWTH COMPARED TO H1FY10)
RECRUITMENT RECORD: 300+ POSITIONS CLOSED IN SEPTEMBER 2011
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CLIENT NEWS AND MAJOR INITIATIVES Luxoft acquired 17 new clients
including Ford, HP, AMD, T–Mobile, CLX Europe, several global financial services companies, large multinational logistics corporations, aerospace companies and top consulting firms. Luxoft entered into partnerships with STI, HP and Elektrobit (EB) Wireless. Luxoft was named Key Strategic Vendor for Avaya, Harman and a premier global financial services firm offering wealth management, investment banking, asset management and business banking services. Company announced its ongoing strategic partnership with Harman International developing Next– Generation In–Vehicle Infotainment Systems. L UX OFT E NG IN E ERIN G B U S I NES S PE R FO R MA NC E
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LUXOFT’S LATEST ACCOLADES LUXOFT’S LATEST ACCOLADES: COMPANY HAS BEEN HONORED WITH SEVERAL AWARDS AND INCLUDED IN NUMEROUS INDUSTRY RANKINGS IN THE H1FY11. SOME OF THEM INCLUDE:
BEST PRACTICE AWARD FOR COMPETITIVE STRATEGY INNOVATION BY FROST & SULLIVAN.
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DOUBLE WINNER OF EUROPEAN OUTSOURCING ASSOCIATION AWARDS 2011: OUTSOURCING PROVIDER OF THE YEAR; UKRAINE–BASED DEVELOPMENT CENTER HONORED WITH THE OUTSOURCING DESTINATION OF THE YEAR AWARD.
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DOUBLE WINNER OF NATIONAL OUTSOURCING ASSOCIATION AWARDS: OUTSOURCING PROVIDER OF THE YEAR; LUXOFT POLAND DEVELOPMENT CENTER – DESTINATION OF THE YEAR
RANKED AS ONE OF THE WORLD’S LARGEST SOFTWARE COMPANIES BY SOFTWARE MAGAZINE’S 29TH ANNUAL SOFTWARE 500
LISTED IN FINTECH 100 TOP FINANCIAL TECHNOLOGY COMPANIES RATING.
RANKED AS BEST BANKING TECHNOLOGY COMPANY IN EASTERN EUROPE AS PART OF WORLD FINANCE MAGAZINE’S 2011 TECHNOLOGY AWARDS.
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LUXOFT’S EVENTS
NEW SOLUTIONS AND SERVICE OFFERINGS
On June 8–9th Luxo! participated in the 11th Annual Telematics Detroit conference, a digital automotive, mobile, and web industry event. Luxo! presented the latest innovative so!ware product platforms, solutions, and services for OEMs, tier–one suppliers and related automotive companies.
Further strengthening its Energy & Utilities expertise, Luxoft recently introduced DMFusion
Dmitry Loschinin, CEO & President Luxo! presented at the St. Petersburg International Economic Forum “Emerging Leadership for a New Era” on June 16–18.
Luxo! takes active part in and continuously supports major Agile conferences, such as:Agile Base Camp in Kiev and Dnepropetrovsk; Agile Eastern Europe in Kiev and Agile Central Europe in Krakow.
On August 25, 2011, Luxo! took part in the 11th International Telecommunications Conference in intelligent transportation systems ITST–2011, which took place in St. Petersburg. "e conference brought together the leading representatives from the business community and the world of science, who work in the field of information and communication technologies in transport throughout the world.
On October 4th, Luxo! announced its new demand management automation platform, DMFusion at the Metering Europe 2011 in Amsterdam.
Luxo! participated in the IDCEE 2011 “Investor Day Central and Eastern Europe 2011: Internet Technologies & Innovations on October 25–26th in Kiev, Ukraine.
Luxo! served as a Silver Sponsor at the Forrester’s Sourcing & Vendor Management Forum 2011 which took place on November 7th to 8th in Miami, Florida.
Company Sponsored and Presented at the Largest Annual Software Conference in Central and Eastern Europe CEE SECR 2011. "e conference took place October 31 through November 3 at the Digital October Business Center in Moscow, Russia.
In November 2011, Luxoft and its parent company, IBS, participatedand spoke at a number of investorfocused events and conferences like JP Morgan Small & Mid Cap Companies Conference, UBS Global Technology and Services Conference, Telcos Conference, BofA EMEA Small Mid Cap 1on 1 2011, and BofA Russia & CIS Conference".
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A new so!ware platform that enables utility companies, transmission system operators (TSOs) and energy retailers to develop efficient demand management solutions that can modulate power consumption, thus preventing outages, flattening demand and reducing costs. With DMFusion–based solutions, utility companies can improve the power system’s reliability and increase the infrastructure’s utilization, while reducing electricity prices throughout the entire value chain. Luxo! announced its new platform on October 4th at the Metering Europe 2011 in Amsterdam.
Earlier this year, company launched an Application Security Practice Using its proprietary methodology based broadly on OWASP (Open Web Application Security Project) principles, Luxo! offers threat and risk modeling, so!ware application security audits, and penetration testing. Luxo! specialists can provide periodic and ongoing independent security audits, assistance, and their consulting expertise during the entire development cycle of the application or product delivery. Luxo!’s Application Security team already has significant experience reviewing a wide variety of so!ware applications including portals, e–commerce sites, and large, complex financial services systems involving multi–million lines of code.
Rapid Development of Luxoft Mobile Practice in H1FY11 Growth of over 15% in H1 2011 is another highlight that marks company’s consistent progress. Luxo! has 50+ completed and 20+ ongoing mobile development projects. Additionally, Luxo! strives to stay ahead of the latest development trends by investing in R&D projects in areas including media, travel, and finance, where demand for the mobile applications is the most anticipated. By applying our industry intelligence and technological background, we are able to design and create the most unique and revolutionary user interface solutions on all existing mobile platforms. With our expert assistance, many of our mobile apps have become leaders in their relevant industries. During 2011, Luxo! extended its technological coverage across several mobile platforms bringing to the market 2 multi–platform applications: News360 and PressReader. Currently, these applications work on 6 mobile platforms: iOS (iPhone/iPad), Android (Gingerbread/Honeycomb), Blackberry Playbook and Windows Phone 7.
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DMITRY LOSCHININ, PRESIDENT & CEO OF LUXOFT, COMMENTS ON THE GLOBAL DEBT CRISIS AND ITS IMPACT ON THE OUTSOURCING INDUSTRY AT LARGE
OUT OF THE BOX AND THROUGH THE CRISIS: INNOVATION, FLEXIBILITY AND QUALITY ARE THE SAVING GRACES 10
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Dmitry, what do you think will be the implication of the global debt crisis on the outsourcing market? DL: Despite uncertainties that will persist until the debt crisis further unfolds and potential solutions are developed, the global outsourcing industry outlook remains strong as service providers worldwide continue to report growth and new client wins. However, the outsourcing market may see a short– to medium–term impact in locations where service delivery results cannot be justified as a strategic motivator for a client’s business. "at being said, in times of heightened economic concern, it is commonplace for companies to make staff or department reductions to conserve critical funds. When downsizing occurs, management is required to fill the void le! by the displaced workers, and as a result, opportunities for the outsourcing industry emerge, particularly in IT. Companies like Luxo!, that employ highly trained, skilled and certified so!ware and application engineers across the globe, greatly improve traditionally slow and ineffective project transitions that historically impact clients. Outsourcing providers like Luxo! that are able to quickly and seamlessly step in to help companies meet key needs will see a significant return on this opportunity.
How will it affect the demand in the U.S. and Europe? DL: While downturn periods o!en result in challenges, they also create added opportunities for companies like ours. In our view, long-term trend of demand for outsourcing services in the U.S. and Europe is likely to remain within its current growth trajectory. During this time, the need for cost–effectiveness, process efficiencies, as well as high–end application and product development expertise is more critical than ever, particularly if staff reductions are involved. Despite budget constraints that we will likely see from organizations across industries such as banking and financial services, quality of work remains an extremely powerful motivator for companies seeking outsourcing services. For many organizations, Eastern European locations in particular strike the right balance of domain expertise, reasonable price–points and close cultural similarities to Western European and U.S.–based operations.
What will be the impact on other global locations? DL: "ough India is one of the top destinations for ITO and BPO outsourcing services, it is also a region that is perhaps one of the more at–risk locations versus other countries. In fact, Infosys, India’s second largest so!ware services exporter, recently reported that European–based clients were taking a longer time to sign IT service contracts, due in part to Eurozone debt concerns. In addition, Indian– based IT outsourcing providers face additional challenges that Eastern European companies do not. First, many companies engage with Indian service providers for very specific labor outsourcing roles. Because these engagements tend to fall into the non–strategic realm, they are easier to cut should budgets reductions need to occur. Secondly, during downturns companies will o!en stop or delay megaprojects such as ERP implementations and large infrastructure updates. Many Indian outsourcing firms have substantial part of their revenue in such deals putting them at risk for budget cuts and contract re–negotiations.
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Will service providers alter strategies in the near future as a remedial measure? DL: "e ability to prove and deliver value to clients will be vital for so!ware development partners moving forward. In response, it is possible that the industry as a whole will adopt more flexibility in contract negotiations that will help foster stronger relationships between clients/outsourcing organizations.
vide support to the organization, but are not critical to day–to–day operations. Additionally, during a time when companies need highly skilled development expertise, investments in ITO engagements are more justifiable, particularly for companies that need to keep pace with new technologies, such as mobile application and cloud computing development projects.
How will the uncertainty affect other areas like deals with customers, investments decisions, pricing models, etc.? DL: Increased flexibility will be fundamental to helping global IT service providers weather the storm and position themselves for continued growth despite fluctuating market conditions. Because budgets are such a significant factor for companies seeking relationships with technology services providers, large outsourcing companies will also have to remain competitive with smaller startups that are hungry for business and willing to take on projects at reduced rates. Upfront, price tags are compelling to buyers, but in the end, quality of work and domain expertise is what is going to equate to value in any engagement.. Which area is likely to be affected more–ITO/BPO? DL: "ough both ITO and BPO operations have the potential to be impacted negatively by the global debt crisis, ITO operations are at somewhat less risk. For example, many of Luxo!’s current engagements involve the development and maintenance of core IT applications, which are business–critical. "erefore, these specific development efforts are less at risk versus other business functions that may pro-
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INDUSTRY NUMBERS, TRENDS & HOT POINTS
GROWTH ACTIVITY
According to Forrester’s „Global Market Outlook For 2011 and 2012" from September 16, 2011, „following a tough year in 2009, the IT market recovered strongly in 2010, with growth of more than 7.2% in market volume across all tech industry segments compared with the previous year; forrester’s market forecast predicts this growth will continue, hitting 7.1% in 2011. it outsourcing will see the fastest growth at 27.6% in 2011 and 16.7% in 2012, as companies in these markets use outsourcing to access better it systems more quickly.” According to „The ever–changing global service–provider industry” report by PwC US and the Center for International Business Education and Research’s (CIBER) Offshoring Research Network (ORN) at Duke University’s Fuqua School of Business: a. „Indian providers have been struggling with profit erosion for a longer period of
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time. Their profit margins dropped from 25 % in 2007 to 20 % in 2009 to 17 % in 2010. b. New IT outsourcing activity in India has slowed. „India still has major market share, but the growth rate of new commercial deals between 2010 and 2011 shrunk by around 60 %.” Arie Lewin, director of CIBER and professor of strategy and international business c. The growing importance of skills and industry knowledge is consistent with clients’ expectations that outsourcers go beyond labor arbitrage to create real business value. While „low costs” continues to be an important factor (ranked #5), just 38 % of respondents said it was important to winning new business, compared to 45 % the year before. d. Most important factors in attracting new outsourcing clients are: workforce skills and training (63 % of respondents), depth of industry knowledge (56 %), and customer service (46 %) topped the list.
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INCREASING TREND
e. „Given the current market condition, the days of relying only on low cost and labor arbitrage is no longer a successful strategy. To gain a competitive edge in today’s dynamic and increasingly global marketplace, it is critical that providers go beyond the third–party service–delivery relationships of the past and find ways to become valued business partners.” Dr. Charles Aird, U.S. and Global Leader of PwC’s Shared Services and Outsourcing Advisory Practice f. There is a growing tendency for outsourcing service providers to be investing in higher–end services. The CIBER study found that „between 2009 and 2010 large providers dramatically increased the number of employees involved in analytical and knowledge services. In 2009, large providers had an average of 213 full time employees working in analytical or knowledge services compared to 1,583 today. The average num-
MOBILITY ber of full time employees devoted to product design grew from 125 to 1,476 over the period. And the average number of full time employees dedicated to research and development shot up from zero to 933.” g. Indian providers reported shrinking margins over the last three years, while large international non–India–based providers—who tend to do higher–end work—reported three years of growing profits, according to the study. h. There is an increasing trend toward nearshoring, with service providers expanding their global footprint to move closer to their clients. The areas where most large buyers are located – the U.S., Western Europe and Japan – are especially attractive nearshoring target locations. 36 % of respondents said they have headquarters located in North America, while 26 % report headquarters in Western and Eastern Europe.
DEVELOPMENT PLATFORMS
The survey also found that China, Latin America and Eastern Europe are quickly emerging as new magnets for outsourcing firms looking to expand” „Pervasive mobility will drive demand for mobile apps and end–to–end integration. Demand for new mobile apps tops the to–do list for most app delivery leaders today; in Forrester’s Foresights Software Survey, Q4 2010, 51% of 444 surveyed North American and European software decision–makers said that they plan to build customer–facing mobile applications”. Forrester, 2011 „Outsourcing in “conservative” utilities sector is set to increase. The cash–strapped utilities industry will increasingly turn to IT outsourcing over the next year as many organizations finally realize they have no choice but to consider it because of the potential cost savings”. Ovum, 2011
„Infoglut”, also known as information overload, will become a very serious issue. With a huge volume of structured and unstructured information available to financial services firms, assessing its quality for efficient analysis is becoming more important”. Forrester, 2011 „NET and Java remain the most popular development platforms, and overlap between the two is considerable: 48% of enterprises and 21% of SMBs use both platforms”. Forrester, 2011 „Rich Internet application technologies like Ajax and Adobe Flash continue to show increased adoption, used by 40% of enterprises and 34% of SMBs. Mainframe platforms (e.g., zSeries) and midrange platforms (e.g., iSeries) are in decline overall, but they still remain strong in industries like financial services and retail, where they have historic footholds”. Forrester, 2011
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CLIENTS SPEAK „We have sought and found a partner in Luxo!
that can help us add flexible resource capacity, reduce time–to–market and help with innovation critical to pursuing new and emerging markets”, – JAYESH GOVINDARJAN, SENIOR DIRECT OF R&D, AVAYA. „We are pleased to be working with Luxo!’s new Development Centre to continue our development relationship.
We have been impressed with Luxo!’s willingness to work with us in cost effectively cra!ing specific co–development solutions”.
„Eastern Europe serves as a key nearshore outsourcing destination for Europe,” said JIMIT ARORA, RESEARCH DIRECTOR AT EVEREST GROUP. „Luxo! and its three major offerings—DroidBUZZ, DashCore and the upcoming apps connectivity solution for in–vehicle and mobile devices—are directly addressing major challenges that prevail in the current European automotive infotainment connectivity market. "ese include the need to keep passengers entertained without causing driver distractions, the ability to display important information on the dashboard and the freedom to integrate smartphones in a safe manner inside the car,” said PRAVEEN CHANDRASEKAR, GLOBAL PROGRAM MANAGER – CONNECTIVITY & INTERIORS, TELEMATICS & ITS, FROST & SULLIVAN. „All of these innovations prove that
Luxo! has shown immense understanding of the needs of global automotive „EB has a strong background in both wireless and automotive segments, and manufacturers by working together with responding with Luxo! supports our technically superior intention to expand solutions.” our offering and market reach. With the introduction of In–Car Media Server and Internet Hotspot we deliver on our promise of taking advanced technologies and turning them into enriching end–user experiences”, said JANI LYRINTZIS, VICE PRESIDENT, WIRELESS SOLUTIONS, ELEKTROBIT.
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„In recent years, Luxo! has emerged as a credible provider in this region
with notable capabilities in application development, package implementation, product engineering and testing services, as well as a strong focus on the banking vertical.”
„We're pleased to recognize Luxo! as the EOA Outsourcing Service Provider and its Ukraine location as Offshoring Destination of the Year,” said YVONNE WILLIAMS, REPRESENTATIVE FOR THE EUROPEAN OUTSOURCING ASSOCIATION. „It's evident that
the company has worked tirelessly to provide exceptional value and quality products to their clients
during the past year. "is, in addition to their contributions to the outsourcing industry as a whole, serves as an excellent example of what the EOA looks for in honorees of this prestigious awards program.”
„Luxo! has proven to be an invaluable partner over the past several years due to its industry expertise, ability to innovate and exceptional product and service delivery”,
– said DINESH PALIWAL, CEO, HARMAN INTERNATIONAL. „Luxo!’s leadership and project teams have been incredibly responsive and attentive to our needs, and as a result, we have started treating Luxo! as our extended organization. We look forward to furthering our relationship with Luxo! and are excited to see what new automotive technologies are possible as a result.”
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FINE–TUNING OF USER INTERFACES (UI) ALLOWS MOBILE NEWS MEDIA AGGREGATOR TO COMPETE IN EXPANDED GEOGRAPHIC MARKET.
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"ere are not just two sides to every story –– at News360, they strongly believe that there are many facets to every online news story. Most readers of online news are either swamped by information overload –– much of it duplicated or irrelevant –– or receive their news from limited sources. News360 improves that situation by providing personalized news stories aggregated from more than 1,500 websites to a variety of mobile device platforms. As a small, privately held company, News360 is dedicated to helping individuals gather and experience truly personalized news. Using a sophisticated and advanced linguistic metadata analysis engine and scientific algorithms; the application si!s through numerous news sources, identifies trends, and delivers content based on individual preferences. "e analysis engine performs several Artificial Intelligence (AI) functions including Entity and Fact Extraction; Text Classification; Dossier Generation; and Clusterization to understand the semantic content inside news articles. "e News360 app then gathers metadata, identifies underlying trends in users’ reading patterns and links together relevant stories. "is not only gleans the most significant information possible, but also creates engaging visualizations and gives a fresh dimension to news. Articles from different sources, which cover the same news, are clustered together and sorted into different news categories. "e News360 platform uses all the semantic metadata to deliver concise and targeted news feeds on mobile devices, filtered by location or topic, and encompasses all points of coverage for each news topic, thus giving a true 360–degree view. "e News360 app is available free for iPhones, iPads, Windows 7 and Blackberry Playbook. It was one of the first news applications in the Microso! marketplace and was recently rated as one of the best applications in its category on the WinPhone platform.
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MAKING HEADLINES IN NORTH AMERICA
OVERCOMING NEWSWORTHY CHALLENGES
"e team behind News360 has been conducting semantic analysis in news media for the last seven years in different B2B applications. Last year, they decided to create a consumer product around news analysis; News360 was formed and immediately set its sights on capturing a share of the North American market for news media applications. To accomplish this objective, the company needed the assistance of reputable so!ware development experts to modify the complicated interfaces necessary to integrate thousands of news sources with the most common mobile platforms used in North America. Technical demands on the provider would be many, stacked against tight budgets and even tighter deadlines. News360 COO, Sergey Korolev, was previously acquainted with Luxo!, specifically its eCommerce practice, and felt confident that the world–class IT–firm possessed an outstanding mobile development background and excellent collaboration skills along with creativity and a steadfast focus on delivering results and ROI. „I felt sure Luxo! was the perfect choice to meet all our needs. "e fact that they had a proven track record of successful global delivery was just one more advantage they had over the competition,„ says Korolev.
Luxo! so!ware engineers were tasked with developing various integration elements of the News360 application for the iPad, Window Phone 7 (WinPhone), and Blackberry Playbook platforms and helped fine– tune the iPhone interface for landscape mode. Luxo! was also responsible for engineering the interface architecture, which had been developed and designed by a third party. "e challenges to overcome were many. First, there were the extremely short timeframes, which out of necessity were based on customer business cases, not to Luxo! team estimations. "is meant there was absolutely no room –– nor time –– for error. Secondly, the Luxo! team needed to master emerging technologies concurrent with working on the project. For example, the team was originally in experienced in WinPhone technology, but came up to speed quickly to meet the goal. To make things even more challenging, the WinPhone and Blackberry Playbook versions had to be developed prior to the official release of the technology itself. "is meant developing interfaces relying only
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on publicly available Beta versions, which were highly unstable and possessed limited functionality at best. A HYBRID TEAM DEVELOPS A HYBRID SOLUTION Luxo!’s management team made the strategic decision to create a special and specific Center of Excellence (CoE) to manage all projects dealing with mobile platforms and related technology. "e CoE unites all experts and specialists who have direct experience in mobile technology in addition to other professionals who wish to deepen their knowledge in this area. Luxo!’s mobile technology CoE summarizes and systemizes the mobile application development process by accumulating their experiences and developing best practices. In addition, the CoE continually explores new technologies, prepares technical proposals, and actively helps create and support client presentations. A combined team consisted of a Luxo! Project Manager, four developers and a QA specialist as well as several designers and developers and a product owner from News360. Together, the team developed a hybrid version of the popular Agile method of so!ware development in order to meet their need for increased flexibility and highly ag-
gressive timeframes for completion. "e team is currently at work on three new development projects for the Android, Playbook & iPad versions with the same „first to market„ urgency. By putting together a highly professional team of so!ware experts and integration engineers, Luxo! accomplished all of News360 goals through excellent project planning and task distribution, coordinated workflows and open, honest and timely communications from start to finish. RECORD RESULTS: With Luxo!’s assistance, News360 released the WinPhone version in one month, which is an unprecedented feat. "e iPad version took just over two months to complete and the same is expected for the Android version as well. Luxo! helped increase the usability and interactivity of News360 by enabling live links from any page element or action and a flexible system of creating personal news channels. According to Sergey, the Luxo! team successfully met all the project’s deadlines according to plan. „We are completely satisfied with Luxo!,„ Sergey says.
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ORGANIZATIONAL CHANGES Dmitry Kushnir
Przemyslaw Berendt
Pavel Khristolubov
Alina Plaia
Joseph Jerz
Jeffrey Osborn
Managing Director of Luxoft Ukraine, Promoted to Vice– President Eastern Europe Luxoft. Mr Kushnirs duties as Country Manager were extended to include operations management, business development and pre–sale activities and optimization of several corporate functions across all of Luxofts Eastern European offices. Dmitry joined Luxoft in 2006 and was instrumental in helping to grow Luxoft Ukraine into the 2000–employee organization that it is today and establishing Luxofts nearshore operations in Poland.
Managing Director of Luxoft Poland, Promoted to Vice–President of Global Marketing. Mr. Berendt’s key functions in his new role will consist of creating and driving global marketing strategy to increase Luxoft’s brand recognition; promoting Luxoft vertical and horizontal expertise; creating and driving execution of Luxoft employer branding strategy to help recruiting and retaining talent; providing marketing and PR support to lines of business, country managers, and other functions within Luxoft. Mr. Berendt has 11 years of broad technical and marketing experience and a solid educational background and work experience at Procter & Gamble.
Appointed as Chief Operating Officer of Luxoft. Mr. Khristolubov oversees Luxoft’s global operations, internal IT, and administration. He is responsible for centralizing and streamlining business management and operational processes across the company. Mr. Khristolubov joined Luxoft in 2004, bringing more than 10 years of experience in IT and offshore software development to the company. Since 2008, he was running the largest delivery center of the company for an industry–leading financial services customer. Mr. Khristolubov has a proven track record in delivering business growth, firming client relationships, and strengthening the management team. His deep experience on the delivery side will help increase the effectiveness of Luxoft’s support organizations across all our geographies.
Appointed as VP Global Communications at Luxoft. As a Vice President of Global Communications Alina Plaia oversees all external communications functions that include analyst relations, media, and investor communications, and acts as the Company's spokesperson. Ms. Plaia is a seasoned investment banking professional with 16 years of experience in accounting, finance, and capital markets. She started her career at Credit Suisse First Boston, followed by Deloitte & Touche LLP, and Societe Generale. Last 6 years of her investment banking career Ms. Plaia’s spent as a Director of Emerging Markets Research Sales in Markets and Investment Banking division of UniCredit. She has joined the Luxoft team after working as a U.S. Investor Relations for IBS Group, the parent Company of Luxoft.
Appointed as Global Head of Energy & Utility Practice at Luxoft. As part of his new responsibilities, Mr. Jerz will be in charge of global business development, the practice service and solution offerings, partnerships and alliances in addition to the overall practice strategy. Mr. Jerz brings more than 25 years of relevant experience in the field of energy and utilities to his new position at Luxoft. Previously, Jerz served as a principal in the energy and utilities vertical for HCL America, Inc. Mr. Jerz’s appointment further enhances the sales and business development strategies for Luxoft’s Energy & Utility practice.
Appointed as Head of Travel & Transportation Line of Business at Luxoft. Mr. Mr. Osborn will have global responsibility for all aspects of Luxoft’s Travel and Transportation vertical organization which is largely focused on Airlines, Hotels, Car Rental, Cruise Lines and Travel Distribution entities around the world. Mr. Osborn brings more than 20 years of travel and transportation industry experience to his role at Luxoft. Previously, Osborn served as Global Sales Director – Travel and Distribution for Travelport. As head of Luxoft’s Travel & Transportation practice, Osborn will be charged with extending the company’s global footprint in the industry.
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LUXOFT RUSSIA 10–3, 1–Volokolamsky proezd 123060 Moscow, Russia Tel: +7 (495) 967 8030 russia@luxoft.com LUXOFT USA 225 West 34th Street, Ste. 1707 New York, NY 10122 Tel: + 1 (212) 964–9900 us–nyc@luxoft.com LUXOFT UKRAINE 10/14 Radishcheva Str., 03680 Kiev, Ukraine Tel: +38 044 206 1808 Ukraine@luxoft.com LUXOFT POLAND Ul. Krakowska 280 32-080 Zabierzów Tel: +4812 445 8800 Fax: +48 12 445 8801 luxoftPR@luxoft.com LUXOFT ROMANIA 167 Calea Floreasca, Sector 1 Bucharest, Romania 014459 Tel: +40 21 203 6600 romania@luxoft.com LUXOFT UK 1 Liverpool Street, London, EC2M 7QD Tel: +44 (0) 207 956 2840 hr.uk@luxoft.com MARKETING Przemyslaw Berendt PBerendt@luxoft.com Alina Plaia APlaia@luxoft.com PRESS AND MEDIA Julia Simonova JSimonova@luxoft.com FOR CAREER SEEKERS Tel.: +7 (495) 967 8030 Fax: +7 (495) 967 8034 hr@luxoft.com Site: www.luxoft.com Follow us on Facebook: www.facebook.com/Luxoft Twitter: www.twitter.com/Luxoft_tweets