HOTEL GENERAL MANAGERS
LUXURY LIFESTYLE AWARDS IS A GLOBAL AWARD SELECTING, RECOGNIZIN G, CELEBRATING AND PROM OTING THE BEST LUXURY GOODS AND SER VICES ALL OVER THE WORLD
TOP 100 HOTEL GENERAL MANAGERS OF THE WORLD In the ever-evolving world of luxury hospitality, it takes more than just a name to stand out. It demands leadership, vision, and an unparalleled dedication to excellence. It is with immense pride and enthusiasm that we delve into a special showcase, the TOP 100 Hotel General Managers 2023, presented by the Luxury Lifestyle Awards. This esteemed list transcends being merely a collection of names; it symbolizes a celebration of the highest echelons of leadership and commitment within the luxury hospitality industry. Each name on this list represents an extraordinary journey of dedication and excellence. These are the leaders at the helm of the world's most luxurious hotels, embodying the pinnacle of professional achievement in their field. Their roles extend far beyond the operational management of these establishments; they are the curators of exceptional experiences, the architects of unforgettable memories, and the standard-bearers of unmatched service and luxury. Their innovative approaches, commitment to service excellence, and inspiring leadership styles are what place their hotels on the world map of luxury. From the grandeur of metropolitan skyscrapers to the tranquil elegance of secluded resorts, these general managers have mastered the art of hospitality, setting new benchmarks for the industry. The TOP 100 Hotel General Managers of the World by the Luxury Lifestyle Awards not only acknowledges these individuals' extraordinary achievements but also serves as a source of inspiration for up-and-coming talent in the hospitality sector. As the luxury hospitality landscape continues to evolve and expand, these leaders show us the way forward, pioneering new trends and setting higher standards. This list, therefore, is not just about recognizing achievement; it's about celebrating the very spirit that drives the luxury hospitality industry forward – a spirit of excellence, innovation, and unwavering commitment to providing the best experiences to guests from all corners of the globe.
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RESEARCH METHOD Luxury Lifestyle Awards research professionals select the best hotel general managers in an online desk market research by using publicly available data to ensure maximum transparency and credibility. We use factual information, referrals, recommendations and all materials available in the public domain.
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HOTEL GENERAL MANAGERS SELECTION CRITERIA Research teams at Luxury Lifestyle Awards use industry-specific criteria to identify the best hotel general managers. We focus on attributes such as leadership excellence, reputation, business performance, achievements, and the overall quality of the guest experience to ensure a comprehensive evaluation.
EDUCATION
A history of satisfied customers and outstanding products and services
REPUTATION
EXPERIENCE
High prices reflecting true value of top-grade products
Building customer trust with licensing, accreditations, and awards
BUSINESS PERFORMANCE
LEADERSHIP SKILLS
Knowledge about the brand amongst its Target Audience (affluent consumers). Constantly informing customers about the brand and building deep understanding
Making each customer feel special and customizing products or services to suit personal preferences
PR AND MEDIA HIGHLIGHTS
ACHIEVEMENTS
Engaging customers emotionally and creating memorable connections
Dominance over other similar goods and services in the same category
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TOP 100 WINNERS
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Abdulla Thamheed Sun Siyam Iru Fushi Maldives www.sunsiyam.com
Benjamin Davis Warwick Paradise Island Bahamas Bahamas www.warwickhotels.com
Adel Aramouni Hotel Indigo Singapore Katong, an IHG Hotel Singapore www.ihg.com
Blaise Montandon Four Seasons Hotel Kuala Lumpur Malaysia www.fourseasons.com
Alex Kassatly Auberge Saint-Antoine Canada www.saint-antoine.com
C Carlo Castelli Riva del Sole Resort & Spa Italy www.rivadelsole.it
Amer Barakat Jolie Ville Golf & Resort Egypt www.jolievillesharmresorts.com
Carlo Javakhia The Ritz-Carlton, Doha Qatar www.ritzcarlton.com
Amit Kumar Sheraton Grand Chennai resort and Spa India www.marriott.com
Choo Leng Goh The Athenee Hotel Bangkok Thailand www.marriott.com
András Bíró The Capitol Kempinski Hotel Singapore Singapore www.kempinski.com
Chris Oosthuizen Kloofzicht Lodge & Spa South Africa www.guvonhotels.co.za
Andrea Scherz GSTAAD Palace Switzerland www.palace.ch Andreas Kraemer InterContinental Singapore Singapore www.singapore.intercontinental.com
Christian El Khoury The Ritz-Carlton, Dubai International Financial Centre UAE www.ritzcarlton.com
Anthony Smekens Bulgari Bali Indonesia www.bulgarihotels.com
Christian Westbeld Raffles Hotel Singapore Singapore www.raffles.com
Antonio Saponara Patina Maldives Maldives www.patinahotels.com Anurin Jansen Desert Nights Cam Oman www.desertnightscamp.com Arief Gunawan Villa Song Saigon Vietnam www.villasong.com
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TOP 100 WINNERS
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Damian Tan PARKROYAL on Beach Road Singapore www.panpacific.com
Fabien Gastinel Conrad Bora Bora French Polynesia www.hilton.com
Daniele D’Alo’ Andilana Beach Resort Madagascar www.andilanaresort.com
Fernando Gihan The Blue Water Hotel And Spa Sri Lanka www.bluewatersrilanka.com
David Mulin The Sofitel Baru Calablanca Beach Resort Colombia www.sofitelbarucalablanca.com
Franklyn Kocek The Stones Hotel - Legian Bali, Autograph Collection Indonesia www.marriott.com
Dominik Strobel Andaz Capital Gate Abu Dhabi - a concept by Hyatt UAE www.hyatt.com
G Gebhard Guenter Four Seasons Hotel Riyadh Saudi Arabia www.fourseasons.com
Dominique Dmytryszyn Hilton Tangier Al Houara Resort & Spa Morocco www.hilton.com
Gerd Kotlorz Phuket Marriott Resort and Spa, Nai Yang Beach Thailand www.marriott.com
E Elena Orru' The Pavilions Hotels & Resorts Thailand www.pavilionshotels.com
Gerhard Aicher Marco Polo Hotels, Hong Kong Hong Kong www.marcopolohotels.com
Elias Chakhtoura Fairmont Ajman UAE www.fairmont.com
Gilles Tressens Pullman Ciawi Vimala Hills Resort Spa & Convention Indonesia www.pullman-ciawi-vimalahills.com
Elias Moukarzil Fairmont Amman Jordan www.fairmont.com
H Haitham Galal The Tower Plaza Hotel UAE www.thetowerplazahotel.com
Emmy Stoel Sofitel Legend The Grand Amsterdam The Netherlands www.sofitel-legend-thegrand.com
Henry Lee Shangri-La Rasa Sentosa, Singapore Singapore www.shangri-la.com
Etienne Charles Gailliez Hilton Salwa Beach Resort & Villas Qatar www.hilton.com Evgenia Boyankova Al Nakhla Residential Resort Saudi Arabia www.alnakhla.sa
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TOP 100 WINNERS
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Kumar Renoo Le Meridien Putrajaya Malaysia www.marriott.com
Hesham Makram Monte-Carlo Sharm Egypt www.montecarlosharm.com
Kurt Michael Gillig VILA VITA Parc Resort & Spa Portugal www.vilavitaparc.com
Hideyo Sato KOBI Onsen Resort Huế Vietnam www.kobionsenresorthue.com
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Launce Roberts Hamanasi Adventure & Dive Resort Belize www.hamanasi.com
Jean Francois Durand Hyatt Regency Aqaba Ayla Jordan www.hyatt.com
Lauren Vine NYX HOTEL LONDON HOLBORN UK www.nyx-hotels.co.uk
Jeroen Elmendorp Ritz Carlton Dubai UAE www.ritzcarlton.com
Luca Allegri Le Bristol France France www.oetkercollection.com
Jordi Caralt Coloma Gran Hotel Ingles Spain www.granhotelingles.com
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Jörg Arnold The Chedi Andermatt Switzerland www.thechediandermatt.com
Manuela Pais Boticas Hotel Art & Spa Portugal www.boticashotel.com
Juan Carlos Reina Dukes The Palm, a Royal Hideaway Hotel UAE www.barcelo.com
Marcel Thoma Mandarin Oriental New York USA www.mandarinoriental.com Marco Pedna Baia di Chia Resort Sardinia, Curio Collection by Hilton Italy www.hilton.com Martin Kipping Four Seasons Hotel Kuwait Kuwait www.fourseasons.com
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Karl Marshall Langham Hotel Melbourne Australia www.langhamhotels.com
Martin Svehla The Julius Prague Czech Republic www.thejulius.eu
Khalil Abouzeid Mövenpick Hotel City Star Jeddah Saudi Arabia www.movenpick.accor.com
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TOP 100 WINNERS
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Mazen Allam The Ritz Carlton Riyadh Saudi Arabia www.ritzcarlton.com
Olivier Arthur de Kermel STORY Rabat Morocco www.story-rabat.com
Mehmet Tulunay Rixos Marina Abu Dhabi UAE www.rixos.com
Olivier Gibaud Twinpalms MontAzure Thailand www.twinpalmsmontazure.com
Melvin Lim The Pan Pacific Hotel Singapore Singapore www.panpacific.com
Orhun Denizoglu JW Marriott Marquis City Center Doha Qatar www.marriott.com
Michael Schmidt Boutique Hotel Himmelrich Switzerland www.hotel-himmelrich.ch
P Paola Petrilli Al Palazzo del Marchese di Camugliano, Italy www.palazzodicamugliano.com
N Nader Halim The WB Abu Dhabi, Curio Collection by Hilton UAE www.hilton.com
Peter Draminsky Four Seasons Hotel Singapore Singapore www.fourseasons.com
Natalia Chantzi Avaton Luxury Villas Resort - Relais & Châteaux Greece www.avaton.com
Pierre-Henri Bovsovers W Verbier Switzerland www.wverbier.com
Nayan Seth Taj Palace, New Delhi India www.tajhotels.com
Putu Eka Richnawan Maha Hills Resort Indonesia www.mahahills.com
NGUYEN VAN TRI BB SAPA RESORT AND SPA Vietnam www.bbhotels-resorts.com
R Reto Nigg Fairmont Century Plaza USA www.fairmontcenturyplaza.com
Nicholas Russell Balbirnie House UK www.balbirnie.co.uk
Richard Schiller Hilton Riyadh Hotel & Residences Saudi Arabia www.hilton.com
Nicolas Ilickovic Amanpuri Thailand www.aman.com
Robert Stojko Radisson Collection Hotel, Old Mill Belgrade Serbia www.radissonhotels.com
Nizar Weshah Grand Hyatt Al Khobar Hotel and Residences Saudi Arabia www.hyatt.com
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TOP 100 WINNERS
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Tran Thanh Hai Victoria Phan Thiet Beach Resort & Spa Vietnam www.bbgroup.com.vn
Roberto Garcia Gonzalez Castilla Termal, hotels chain Spain www.castillatermal.com
Trey Matheu Falling Rock at Nemacolin USA www.nemacolin.com
Rutger Verschuren Artyzen Grand Lapa Macau China www.artyzen.grandlapa.com
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Umut Terzi Divan istanbul Turkey www.divan.com.tr
Saad Khayat Makkah Hotel and Towers Saudi Arabia www.makkah-hnt.com
Urs Solenthaler The Regency Hotel Kuwait Kuwait www.regency.com.kw
Sajid Ali Khan Tang Palace Hotel Ghana www.tangpalacehotel.com.gh
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Savio Fernandes Address Montgomerie UAE www.themontgomerie.com
Vernon Johnson The Cliff Hotel Jamaica www.thecliffjamaica.com
Sean Hall Cape Cadogan Boutique Hotel South Africa www.more.co.za
Vo Thi Thien Huong The Odys Boutique Hotel Vietnam www.theodyshotel.com
Stephane Duchenne Constance Ephelia Seychelles www.constancehotels.com
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Susan Anthony Amari Kuala Lumpur Malaysia www.amari.com
Wassim Daageh W Doha Hotel & Residences Qatar www.marriott.com Wayne Fisher Cradle Boutique Hotel & Nature Reserve South Africa www.cradlehotel.co.za
T Taieb TJ Joulak Waldorf Astoria Maldives Ithaafushi Maldives www.hilton.com
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Tania Leal Rodrigues Sheraton Cascais Resort Portugal www.marriott.com
Yuji Tanaka The Ritz Carlton Tokyo Japan www.ritzcarlton.com
Tiago Moraes Sarmento Mount Nelson, A Belmond Hotel South Africa www.belmond.com
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OF THE WORLD
TOP 100 Hotel General Managers 2023
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