M457 Salon and Beauty Consultancy Thought Leadership “Excellence As A Standard”
M457 Thought Leadership
www.M457salonandbeauty.com
Contents Overview
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About the Founder and CEO
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Our Philosophy
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Vision
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Sustainable Growth
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Art plus Science
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The Power of Process
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Thought Leadership
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The M457 Difference
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Contact Us
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M457 Thought Leadership
www.M457salonandbeauty.com
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“Talent hits a target no one else can hit. Genius hits a target no one else can see!�
The Overview M457 is a Salon and Beauty consultancy, which focuses on helping organizations and individuals build their organizational and individual competencies in sound cosmetology, nail and barbering management through technical skills development, streamlining operational efficiencies, increased guest satisfaction, artistic expression and enhanced service delivery as a strategic weapon to help drive sustainable revenue growth. In astronomy, the M45 Pleiades, or Seven Sisters, is an open star cluster located in the constellation of Taurus. It is among the nearest star clusters to Earth and is the cluster most visible to the naked eye in the night sky. We believe it to be the metaphor that helps express our service model. Always stay grounded and close to your guests, help them release their creative expression or artistic aspirations through accentuating their outer beauty. If done well our creative genius will be highly recognizable to all. M457 Thought Leadership
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About the Founder and CEO
Carla Jones is a proven industry leader with over 25 years of cosmetology, nail, barbering and senior educational leadership experience. She got started in the cosmetology industry as a technician but quickly realized that she would add more value to her clients through making her actions scale as an owner verses just a technician. Never satisfied she decided to open Josef Phillips Academy of Cosmetology and Nail Technology as a way of not only providing beauty services in the marketplace but teaching others how to realize their dreams. After demonstrating a unique ability to grow, and develop talent, she was later recruited by Empire Education Group as a Corporate Director of Clinical Operations and later became Regional Director of Operations. She was later recruited by L’Oreal the largest beauty and hair care manufacturer in the world as Director of Education. Prior to serving in her present position as Campus President at Fortis College of Cosmetology – Mobile she also served as president of Daymar College in Louisville, KY. She is an award winning professional, celebrity stylist, nationally published author and frequent contributor to a number of print and online media. She received her Master Degree in Business Administration from Cardinal Stritch University and a Bachelor of Science Degree from Florida A&M University. M457 Thought Leadership
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Our Philosophy Lead from the front. Any consultant can tell you what’s wrong, only a true practitioner can show you how to fix it. At M457 we bring both diagnostic and prescriptive solutions to even the toughest industry challenges. “Why” because we have been there before. How can you relate to a professional peer be them a salon technician, owner or campus president if you have never walked in their shoes? Everyone’s view of the world and their challenges is based on their individual access to the client they serve or the information they view. We also realize that if you aren’t directly serving a customer you better be serving someone who is. You see leadership is not about doing but effectively enabling doers. We don’t teach tricks or short sighted customer gimmicks, we help you build better business models to enhance employee development and long term guest satisfaction.
M457 Thought Leadership
www.M457salonandbeauty.com
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“You can’t paint the masterpiece until you have prepared the canvas. Understand your vision then design your space.”
M457 Thought Leadership
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“Long-term sustainable growth cannot be achieved through random acts of brilliance. You must learn to standardize success.�
M457 Thought Leadership
www.M457salonandbeauty.com
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“The beauty industry has always been a combination of art plus science. Excellent guest service is an art. Sound business practices is a science.� M457 Thought Leadership
www.M457salonandbeauty.com
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“Process empowers productivity, we bring you industry proven best practices.� M457 Thought Leadership
www.M457salonandbeauty.com
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“Spontaneous combustion doesn’t just happen. You’ve got to light yourself on fire.“
Carla Jones wins 1st place in Nail Pro Nail Competition
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“Profits are lagging indicators. The only way to maximize profitability is through the application of best practices and organizational discipline.”
The M457 Difference The best way to truly understand the business is to work it from both sides of the door. Having vendor experiences enhances your technical skills. Working as a service provider you understand your guest needs. Working as a salon technician or owner you understand the best guest you have, is the one you currently have. Treat them well and they will bring others through your door. Your artistic expression delivered through enhanced salon theater is the only way to provide guest excellence. It’s not just your business it’s your reputation. We have spent our life preparing for your success. Let M457 help you enhance your guests experience. Quality doesn’t cost it pays.
M457 Thought Leadership
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CONTACT US
FOR GENERAL INFORMATION: info@M457salonandbeauty.com P: (502) 644-1534 F: (251) 375-0528 Like us on facebook http://www.facebook.com/M457salonandbeautyconsultancy
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