MACNEWS Bookseller update from Macmillan Education
e l a c ne , r e r n
r ea th?
a gr ee
ISSUE 2 | FEBRUARY 2024
In this issue Page 3
Featured Article
Page 4
from our Customer Services Team
Welcome the New Year with An Open Mind
Meet Elizabeth Matlou, CSD Consultant Page 6
Coming soon
Solutions for all Coding and Robotics Foundation Phase 1
Dear Bookseller As we embark on our 2024 journey, we are excited to offer you a sneak peek into what awaits you in the first quarter of this year. Our brand-new Solutions for all Coding and Robotic series for the Foundation Phase will be launched during the first week of March, with the Intermediate Phase series following soon. To ensure you are well-informed, we invite you to join our virtual Bookseller Get-Together on Tuesday, 5 March. Here, you will gain exclusive insights into the new Solutions for all Coding & Robotics series, ubbu and our new ECD & Gr R kits. You will also learn more about the cutting-edge teaching tools we’ve crafted to elevate the learning experience. Mark your calendars for the first 2023 Let’s Talk Session, scheduled for Tuesday, 19 March. This session will delve deep into the new Coding and Robotics books. We will showcase the unique features and benefits of the Learner’s Workbook and the Teacher’s Guide and provide valuable tips on effectively promoting and selling these educational resources. As part of Macmillan’s ‘Go Green’ initiative, customers can now access our digital catalogues and price lists with their smartphones by scanning a QR code. Go to Page 7 in this newsletter to view the bookmark with the QR codes and join us on our journey to greener, cleaner Earth. On a celebratory note, we extend our heartfelt congratulations to all the 2023 Inner Circle members who successfully achieved their targets. Kudos to the booksellers who have qualified for the 2024 Inner Circle – your dedication has not gone unnoticed. Keep an eye on your inbox, as your rebate letters and invitation to join the 2024 inner circle will be arriving shortly. Here’s to a year filled with success, growth, and shared achievements! Regards The Macmillan Team 2
Featured Article
WELCOME THE NEW YEAR WITH AN OPEN MIND Approaching the new year with a positive mindset opens doors to growth and learning. Here are simple tips to help you navigate challenges and make the most of the opportunities ahead: • Set clear goals: Define achievable goals to give your year direction. • Break it down: Make larger goals more manageable by breaking them into smaller tasks. • Embrace change: Stay open to new ideas and ways of doing things for personal and professional growth. • Learn from challenges: Treat challenges as chances to learn and improve, even if things don’t go as planned. • Build a support system: Surround yourself with a supportive network for valuable insights and emotional support. • Prioritise self-care: Take care of your wellbeing with activities that bring joy and relaxation. • Stay positive: Focus on solutions, maintaining a positive outlook to overcome challenges. • Seek feedback: Don’t hesitate to ask for constructive criticism to refine your approach. • Celebrate achievements: Acknowledge and celebrate successes, boosting confidence and motivation. Remember: Challenges are a natural part of life; consistent effort over time leads to significant achievements. Embrace growth opportunities and celebrate the journey. 3
From our Customer Services Team A MESSAGE FROM NILESH GOBIND, HEAD OF CUSTOMER SERVICE Dear Valued Customer, As we step into a brand-new year, we wanted to take a moment to extend our heartfelt gratitude to you for choosing us as your partner. We are filled with appreciation for the journey which we have shared with you. We want you to know that your satisfaction is our top priority and that we are genuinely grateful for the privilege of serving you. May 2024 be a year filled with joy, prosperity, and exciting new opportunities. We look forward to continuing this journey with you and are committed to making every interaction with you a positive and rewarding experience. Thank you for choosing Macmillan Education as your partner. All the best for the year ahead! Best Regards, Customer Services Team
GET TO KNOW OUR CUSTOMER SERVICES TEAM... MEET ELIZABETH MATLOU. 1. How many years have you been with Macmillan? I’ve dedicated 38 years to Macmillan. 4
2.
What do you enjoy the most about your job as a customer services consultant? Resolving customers’ questions or issues is a very rewarding aspect of my job.
3.
Are you an early bird or a night owl? I lean towards being a night owl.
4. What’s something you saw recently that made you smile? Receiving a heartfelt birthday gift from a friend brought a genuine smile to my face. 5.
Who has influenced you the most in how you approach your work? Both my previous boss and a supportive colleague have significantly shaped my approach to work.
6. When you were a kid, what did you want to be when you grew up? As a child, I aspired to be a motivational speaker or a social worker. 7.
What’s a trip that changed you, and why? The trip to the prayer gathering at MORIA left a lasting impact with its encouraging words and spiritual experience.
8. How do you prefer to start your day? I kickstart my day with morning prayer, fostering a positive mindset throughout. 9.
If you could write a book about your life, what would the title be and why? “PERSEVERANCE” – chronicling the difficulties I’ve overcome and the strength gained through perseverance.
10. What’s one item you can’t leave your house or apartment without? My essentials, a phone and wallet, are indispensable when stepping out. 11. How do you prefer to end your day? I conclude my day by acknowledging that I’ve given my best, embracing imperfections, and focusing on progress.
5
COMING SOON!
Solutions for all
Coding and Robotics Foundation Phase Workbooks and Teacher’s Guides
Ignite Curiosity. Empower 21st Century Learners!
6
Diarise these dates Virtual Bookseller Get-Together Tuesday, 5 March Let’s Talk Coding and Robotics Tuesday, 19 March Your invites with more details will be in your inbox soon.
GO GREEN WITH MACMILLAN! We’ve created these eco-friendly bookmarks with QR codes to all our digital resources such as catalogues, price lists, web pages, social media platforms and much more! Join us on the journey to a greener, cleaner Earth!
TVET FIRST CLICK ON THE COVERS BELOW TO DOWNLOAD OUR CATALOGUES
CONTACT US You are welcome to contact us if you need any assistance or if you would like to know more about our approved titles. Jayshil Bhula Sales Representative jayshil.bhula@macmillaneducation.co.za 078 803 9903
7
Downloads Click on the covers below to download our catalogues
8
Local and international agencies we represent
USEFUL LINKS OUT OF PRINTS
NEWSLETTERS
PRICELIST
T&Cs
FAQs 9
Contact us NATIONAL Sibonelo Mkhasibe Head of National School Sales Cell: 066 474 3793 Email: Sibonelo.Mkhasibe@macmillaneducation.co.za Antoinette de Vries Head of National Commercial Sales and Marketing Tel: 011 731 3455 Email: Antoinette.deVries@macmillaneducation.co.za CUSTOMER SERVICE Tel: 011 731 3300 Email: customerservices@macmillaneducation.co.za TVET COLLEGES Gan Krishna Sales Representative: TVET Colleges Cell: 011 731 3402 Email: gan.krishna@macmillaneducation.co.za Jayshil Bhula Sales Representative: TVET Colleges Cell: 076 222 2798 Email: jayshil.bhula@macmillaneducation.co.za EASTERN CAPE Ayanda Nkunzi Sales and Marketing Representative Cell: 082 949 9664 Email: Ayanda.Nkunzi@macmillaneducation.co.za FREE STATE Peter Ledwaba Provincial Sales Manager Cell: 076 994 0986 Email: Peter.Ledwaba@macmillaneducation.co.za GAUTENG Asheena Patel Provincial Sales Manager Cell: 066 138 2746 Email: Asheena.Patel@macmillaneducation.co.za Phathi Kona Sales and Marketing Representative Cell: 060 908 8209 Email: Phathi.Kona@macmillaneducation.co.za KWAZULU-NATAL Qhawe Gumede Sales and Marketing Representative Cell: 067 187 3166 Email: Qhawe.Gumede@macmillaneducation.co.za 10
LIMPOPO Mmatapa Moabelo Sales and Marketing Representative Cell: 078 804 0612 Email: Mmatapa.Moabelo@macmillaneducation.co.za MPUMALANGA Lillian Vuma Sales and Marketing Representative Cell: 078 803 9918 Email: Lillian.Vuma@macmillaneducation.co.za NORTH WEST Mmaabo Modisane Provincial Sales Manager Cell: 071 399 1337 Email: Mmaabo.Modisane@macmillaneducation.co.za NORTHERN CAPE Liezl Abrahams Sales and Marketing Representative Cell: 071 441 9144 Email: Liezl.Abrahams@macmillaneducation.co.za WESTERN CAPE Liezl Abrahams Sales and Marketing Representative Cell: 071 441 9144 Email: Liezl.Abrahams@macmillaneducation.co.za Tania Zeederberg Sales and Marketing Representative Cell: 066 211 4352 Email: Tania.Zeederberg@macmillaneducation.co.za AGENCY AND DIGITAL Kilayne Pelser Agency and Digital Sales Manager Cell: 076 994 0985 Email: Kilayne.Pelser@macmillaneducation.co.za Nicole Smith Agency and Digital Sales Consultant Cell: 082 944 6968 Email: Nicole.Smith@macmillaneducation.co.za
11