Sincerity

Is the dissemination of unverified information with the aim of gaining long-term benefits a path to success? Does the inability to compete in business give you the right to create bad PR and spread hate? What do organisations with insincere employee relations and a similar attitude to their customers aim at? In yet another article looking at values pursued by MAEM we will tell you why we place so much importance on sincerity, both in contacts with our business partners and in employee relations.

Why do we make such a good team at MAEM?

Because we know that the bitterest truth is better than the sweetest lie and we appreciate each critical remark addressed to us. We believe that sincerity shown in relations with our colleagues, although quite often resulting in constructive criticism and even unfavourable feedback, is a sign of the highest respect for another person. A modern manufacturing company is a place where a lot of various processes and human interests clash on a daily basis. None of us is perfect, not everything can be regulated by strict procedures. Yet, what we, MAEM staff, have in common is openness to honest conversations and readiness to clear all concerns immediately. We are proud to be able to solve problems while sipping morning coffee or hiking in the mountains on weekends. It is worth remembering that a “problem” is an inherent factor in team building. There are no issues that cannot be resolved; what may be lacking is a willingness to do it.

How did we earn customer trust?

At MAEM, we have always put emphasis on sincerity, openness and full transparency. We respect our customers as well as the work of our competitors. For years, we have been building relations with customers on the basis of mutual trust. We are proud that our business partners hear only true stories about our company, they view real pictures of the places we are otherwise pleased to show during audits.

The fact that we have chosen the right path is confirmed by various certificates received from certifying bodies, an ever-increasing number of business

FREE AND FAIR COMPETITION

partners as well as appreciation for our work expressed by the customers visiting our manufacturing facility.

Can anyone who believes that the end justifies the means and goes into unfair competition really perceive their customer as a business partner or is such customer just a sales target? Can we feel good in such a situation? After all, we are looking for trustworthy business partners. We are happy the number of people who understand that bad PR, hate and unfair competition lead to nowhere is steadily growing.

Since 2017 we have been a proud member of EMISA, an organisation of companies that have adopted the same philosophy of openness and fair competition as being the only means for achieving great things.