MACUHO Magazine - Pre-Conference Mailer Edition 2019

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pre-conference mailer edition


TABLE

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WELCOME FROM PRESIDENTIAL TRIO Fall Is In The Air

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Your 2019 MACUHO Experience, Continued

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MACUHO 2019 Election & Annual Conference Business Meeting Information

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CONFERENCE OVERVIEW Welcome To MACUHO 2019!

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Schedule At A Glance

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Program Slate

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LOCALE INFORMATION Highlights Of The Harrah’s Resort

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History of Atlantic City

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Things To Do In Atlantic City

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CONTENTS ATTENDEE OPPORTUNITIES For First Time MACUHO Conference Attendees

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Making The Most Of Your Conference Experience

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PPD Committee Presents

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BEHIND THE SCENES The Wonder Woman Behind The Award

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Charity Feature

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Meet The Annual Conference Planning Team

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MACUHO Magazine Committee – 2018-2019 MACUHO MAGAZINE EDITOR: Rebecca Stringham Montclair State University

EDITORIAL TEAM: Alex Reynolds Wilkes University Brian Root University of Pittsburgh at Greensburg

DIRECTOR OF BUSINESS OPERATIONS & COMMUNICATION: Dillon Eppenstein Villanova University

DESIGNER: Arcadia Hewins Jefferson - East Falls

Danushi Fernando Vassar College Janine M. Weaver-Douglas University of Pennsylvania Jen B. Ciaccio Temple University Kerri Johnsen Montclair State University Tory Elisca Montclair State University Winston Branch III Ohio State University

MACUHO Executive Board & Leadership Council 2018-2019 PRESIDENT Stephen Apanel Bucknell University

DIRECTOR, ANNUAL PROGRAMS Carey Haddock Delaware Valley University

VICE-PRESIDENT/PRESIDENT ELECT Johnny Kocher West Virginia University

DIRECTOR, INFORMATION TECHNOLOGY Tiffany Hughes West Virginia University

PAST PRESIDENT Debbie Scheibler Wilkes University

ANNUAL CONFERENCE COORDINATOR Ray FeDora Wilkes University

SECRETARY Natalie Sowers Susquehanna University

DIVERSITY CO-CHAIR Amanda Slichter Kutztown University

TREASURER Brandon Chandler Temple University

DIVERSITY CO-CHAIR La-Riese Eldridge Thomas Jefferson University

DIRECTOR, MEMBERSHIP DEVELOPMENT Misty Denham-Barrett Rutgers University - New Brunswick

HOST 2019 CO-CHAIR Steven Couras Curtis Institute of Music

DIRECTOR, BUSINESS OPERATIONS AND COMMUNICATION Dillon Eppenstein Villanova University

HOST 2019 CO-CHAIR Tory Elisca Montclair State University

DIRECTOR, STRATEGIC INITIATIVES Kurtis Watkins Stevens Institute of Technology

HOST 2019 CO-CHAIR Brian Pluchino Stockton University

DIRECTOR, TRAINING AND DEVELOPMENT Nailah Brown The College of New Jersey

HOUSING & FACILITIES OPERATIONS Tim Moran Seton Hall University

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HOUSING & FACILITIES OPERATIONS Christina Moran Jefferson - East Falls

GRADUATE ENGAGEMENT COORDINATOR David Shanks Hood College

PERSONAL AND PROFESSIONAL DEVELOPMENT Kevin Gaughenbaugh Northampton Community College

ENTRY-LEVEL ENGAGEMENT COORDINATOR Janelle Howey Northampton Community College

PERSONAL AND PROFESSIONAL DEVELOPMENT Allie Triglianos Rutgers University - New Brunswick

ENTRY-LEVEL ENGAGEMENT COORDINATOR Ashley Lillie St. Joseph’s University

PROGRAM CO-CHAIR Vacant

MID-LEVEL ENGAGEMENT COORDINATOR Liz Ali St. Joseph’s University

PROGRAM CO-CHAIR Katie Patschke-Maguire Penn State - Harrisburg RECOGNITION AND CONNECTIONS Chancey Page Holy Family University RECOGNITION AND CONNECTIONS Gwendolyn Stevens Carnegie Mellon University SSLI CO-CHAIR Olivia Naugle Bucknell University SSLI CO-CHAIR Becky Ream York College of Pennsylvania VIPS CO-CHAIR Zach Neil Indiana University of Pennsylvania VIPS CO-CHAIR Max Shirey Saint Joseph’s University MAPC CO-CHAIR Jackie Cetera Bucknell University MAPC CO-CHAIR Pooja Daya Salisbury University ANNUAL PROGRAM CO-CHAIR Lauren Way George Washington University ANNUAL PROGRAM CO-CHAIR Alex Wehrenberg The College of New Jersey

MID-LEVEL ENGAGEMENT COORDINATOR Isaiah Thomas Swarthmore College SHO ENGAGEMENT COORDINATOR Colleen Bunn Susquehanna University SHO ENGAGEMENT COORDINATOR Krystyne Savarese Rutgers University ARCHIVES COORDINATOR Brian Medina MAGAZINE EDITOR Rebecca Stringham Montclair State University STRATEGIC PLANNING COORDINATOR Carolyn Pitcairn Notre Dame College STRATEGIC PLANNING COORDINATOR Nick Grammiccioni William Paterson University EXHIBITS & DISPLAYS COORDINATOR Lawrence Morgan LaRoche College SPONSORSHIP COORDINATOR Tracey Eggleston Marshall University WEBMASTER Joanne Powser Wilkes University SYSTEMS ANALYST Judy D’Souza Rutgers University - New Brunswick

LEADERSHIP AND VOLUNTEER RECRUITMENT COMMITTEE CHAIR Sean Killion Temple University

SOCIAL MEDIA COORDINATOR Dan Wright The George Washington University

FINANCIAL ADVISOR BOARD Olan Garrett Temple Univesity

ACUHO-I REGIONAL AFFILIATION DIRECTOR Shana Alston Temple University

GRADUATE ENGAGEMENT COORDINATOR Angela Delfine West Virginia University

ACUHO-I FOUNDATION REP FOR MACUHO Crystal Lopez Caldwell University MACUHO | 5


Fall Is In The Air WELCOME FROM PRESIDENTIAL TRIO Fall is in the air - meaning it’s MACUHO Conference season! It is the time of year where our students are nestled into their spaces, we are gearing up for the winter break, RA Selection, Room Selection, and much, much more. In the world of professional development, MACUHO is excited that you are attending the 2019 Annual Conference in Atlantic City, NJ. As you will see, there are a ton of options and items available to you at the conference. We have a dynamic keynote speaker, a slew of program sessions, social events of many kinds, and opportunities to get involved.

Stephen J. Apanel He/Him/His Director of Housing Services Bucknell University MACUHO President sapanel@bucknell.edu

When I was an undergraduate student at Philadelphia University studying Architecture, I was in doubt of what I was doing, where I was going, and if I was becoming who I wanted to be. One individual approached me about a career in student affairs and I have not turned back. It was a great door which was opened to me and my hope is that I am able to pay forward this opportunity to someone else someday.

It has been an immense pleasure serving as your President this past year. This experience reinforces my belief of being involved in an organization is a great opportunity to learn some other skill sets, in addition to meeting and networking with a large number of individuals. The value of those relationships is priceless and I can not be more thankful, humbled, and grateful for this chance taken on me. We have rowed through a mighty river of change with the restructure of our organization. These changes have started our process of “Upping The Quality” we provide to our members and this year’s conference is going to be a great example of this happening. During your time in Atlantic City, I encourage you to seek out an opportunity for you to be involved in this wonderful organization. We have a place for everyone and I feel everyone needs a place within MACUHO. If you are unsure of what direction or how to get involved, please feel free to approach me during the conference and we will get you connected. With great gratitude, Stephen J. Apanel President (One Last Time)

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Your 2019 MACUHO Experience, Continued WELCOME FROM PRESIDENTIAL TRIO Hello MACUHO! In my previous article in the MACUHO Magazine Winter 2019 Edition, I discussed the many professional development opportunities provided by MACUHO throughout the year and challenged you to take advantage of these offerings to support both your own professional development and the development of your colleagues and staff. While these many events such as the Regional Entry Level Institute (RELI), the Student Staff Live In Conference (SSLI), the Social Justice Symposium, and the Mid Atlantic Placement Conference (MAPC) are great complements to the MACUHO Annual Conference, they are not the only ways to engage in valuable professional development within the association. Another way to get the most out of your 2019 MACUHO experience is to get involved in the association. I use the singular term “involved” because I believe that folks mistakenly assume that when I say “you should get involved” in MACUHO that I really mean that you should become MACUHO president. While it would be great if you wanted to run for MACUHO president, and I would love to talk to you individually about your interest in the president position (johnny.kocher@mail.wvu.edu), there are other avenues that you can take to become involved in MACUHO.

Johnny Kocher He/Him/His Residence Life Specialist West Virginia University Vice President / President Elect Johnny.Kocher@mail.wvu.edu

Committees are a great way to get involved with a group focused on a topic you are passionate about. Some of these amazing groups include Recognition and Connections (RAC), Personal and Professional Development (PPD), Diversity, Housing and Facilities Operations, MACUHO Magazine, Annual Programs, and the Lisa A. Pierce Volunteer Incentive Program for Students (VIPS). A full list of committees and committee chair contact information can be found on the MACUHO website under Association > Leadership > Executive Board and Leadership. These groups typically meet on monthly conference calls to discuss committee work and ideas for new initiatives, as well as provide an excellent way to meet new people within the MACUHO area with similar interests. Another way to get involved in the association is to interact with your Engagement Coordinator. The MACUHO Engagement Coordinators each specialize in providing support and resources for continuous engagement around the affinity group they oversee. These engagement groups are Graduate, Entry -Level, Mid-Level, and Senior Housing Officer (SHO). The contact information for the coordinator of the group you identify with are located on the same MACUHO website page as the committee chairs.

Finally, I cannot end this article without mentioning that, yes, you can run for MACUHO president. As your involvement in the association grows from conference attendance, committee involvement, and interaction with your engagement coordinator, MACUHO offers executive board officer positions that allow folks to give back to the association through the opportunity to lead. Much like the list of MACUHO Committees, the MACUHO Executive Board positions cover a wide range of topics from Training and Development to Treasurer, and each provides its own unique professional development experience. As you observe the end of the current MACUHO elections cycle, I encourage you to review the candidate statements and Vice Presidency speeches and think about which position you may be interested in for a future cycle. As you consider your 2019 MACUHO experience and think about future involvement in the association by getting involved in a MACUHO committee, interaction with your engagement coordinator, or running for an elected office, I want you to also think about the friends you will make along the way. I know that those who know me best will be very surprised to hear me say that I am not the most social person in the world. The truth is that I also struggle to make friends as well. However, I can say that the friendships I have made along the way from my first MACUHO committee meeting to my elected MACUHO offices have been some of the most valuable experiences of my life. At the end of the day, you should have a desire to get more involved in MACUHO so that you can meet and develop friendships with other incredible people with a passion for helping others because when people who want to make this crazy world a somewhat better place, amazing things happen. The support network you build as you rotate through MACUHO leadership positions will follow you for the rest of your life, and so will the friendships that you will never forget.

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MACUHO 2019 Election & Annual Conference Business Meeting Information WELCOME FROM PRESIDENTIAL TRIO Greetings, MACUHO Family! I am honored to facilitate the 2019 Executive Board Elections at the Annual Conference and share with you the slate of individuals who have answered the call to leadership and stepped forward to run for office. Our candidate pool is robust this year, and we are very excited! At this year’s Annual Conference in beautiful Atlantic City, NJ, we will elect individuals to fill the positions of Vice President/President-Elect, Secretary, Director of Business Operations and Communications, Director of Training and Development, and Director of Strategic Initiatives. The full slate of candidate running for these positions, as well as their bios, is located on our website: http://www.macuho.org/page/Elections2019. I invite you all to view the candidates and review their submissions. Debbie Scheibler She/Her/Hers Director, Office of Residence Life Wilkes University Past President Deborah.scheibler@wilkes.edu

Advance review of the eligible candidates will best assist you in voting at the Business Meeting. Voting for Executive Officer positions will occur during the Annual Business Meeting taking place on Thursday, October 24th at 9:45am- 11:00am in Room Wildwood 5 & 11. Please arrive early if you are able. Voting at the Annual Business Meeting is by institution. Each member

institution will receive a voting card upon your conference check-in. A member institution is defined as a college or university within the MACUHO region that has housing officers and owns or operates residence halls, per the MACUHO Constitution (Article III, Section 1). - If you are the only person from a member institution that will be attending the annual conference, you are the voting delegate and your attendance is urged and requested as we need as many voting delegates to attend as possible to meet quorum (no less than one third of the member institutions registered and in attendance at the Annual Conference). - If your institution is sending multiple individuals, only one person from your institution will vote with the card. Please designate the person who intends to be your voting delegate to ensure that we have the maximum number of institutions present at the Business Meeting to meet quorum (no less than one third of the member institutions registered and in attendance at the Annual Conference). All conference attendees are welcome to attend to MACUHO Annual Business Meeting. Upon arrival, Engagement Coordinators will identify an institution’s voting delegate. Voting delegates will be directed to vote in Executive Board elections on laptops set aside from the entrance to help with traffic flow and to ensure privacy. Non-voting attendees are an important part of our Annual Business Meeting and may take a seat for the meeting and review the agenda, previous year’s minutes, and connect with current Executive Board members and fellow conference attendees before the meeting begins. Documents for the meeting will be made available on the MACUHO website and on the 2019 Annual Conference app YAPP. If you have any questions regarding the MACUHO Elections or need any accommodations in order to participate in the vote and/or the meeting itself, please do not hesitate to contact me at deborah.scheibler@wilkes.edu. Thank you, and I look forward to seeing you at the Annual Conference! In MACUHO Love,

Debbie Scheibler MACUHO Immediate Past President

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Welcome to MACUHO2019! CONFERENCE OVERVIEW We’re excited that you decided to join us for the MACUHO 2019 Annual Conference! Your conference experience starts here with the pre-conference mailer. We have compiled the essentials about the conference along with a few extras to make your first (or your 30th) MACUHO Annual Conference an amazing one! The committee has been working hard for the last twelve months (some even longer than that) to put this conference together and we hope that you take advantage of all that it has to offer. MACUHO has some exciting new initiatives for you to take part in this year. First, the newly-branded and re-imagined Engagement Expo that will take place on Wednesday at 5:00 pm in the Terrace Lobby of the Conference Center. Representatives from a number of MACUHO Committees and Groups will be there to discuss with the ways that you can get involved in MACUHO outside of the Annual Conference. Our Engagement Coordinators will be there as well to learn from you about how MACUHO can support you in where you are in your career. This is also a great way to meet some fellow attendees and create dinner groups for Wednesday night’s Dinner-On-Your-Own. You also won’t want to miss out on our Exhibitor Hall where over 40 higher education business partners will be present to talk with you about what you need on your campus. This year, lunch will be served right in the Exhibit Hall to give you an opportunity to mingle with our business affiliates immediately preceding or following your meal. In addition, we will be hosting a booth for Professional Headshots at no cost to attendees. Be sure to check out that booth also located in the Exhibit Hall. In addition to all the amazing opportunities to engage with what Atlantic City is most famous for, we also have two exciting entertainment opportunities for you to attend with your colleagues and unwind after a day filled with sessions and learning. On Wednesday evening, we will be going to Ripley’s Believe It or Not! Odditorium to see some amazing oddities. Cost of admission is included. On Thursday evening, we will be taking attendees to the Little Water Distillery. This locally owned and operated distillery dates back to the Prohibition Era and specializes in small batch rum, whiskey, vodka, and other artisan spirits. A tasting will be provided to each attendee. Transportation will be provided to both events and spots are limited. Sign up at the registration desk when you check in at the conference! We are incredibly excited to welcome you all to the conference and hope that you have an amazing time celebrating with colleagues, learning something new to bring back to your campus, and hopefully walking away with a basket from the Basket Raffle! If there is anything we can do to improve your conference experience, please do not hesitate to find one of us! It’s a Shore Thing, Steven Couras Tri-Host Chair Curtis Institute of Music Victoria Elisca Tri-Host Chair Montclair State University Brian M. Pluchino Tri-Host Chair Stockton University Ray FeDora Annual Conference Coordinator Wilkes University

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Schedule At A Glance CONFERENCE OVERVIEW Tuesday October 22, 2019 (WW 1-3) 8:00am-1:00pm 1:00pm-5:00pm 4:00pm 3:00pm-8:00pm 5:30pm - 8:00pm

Host/Hotel Set Up (only in WW 1-3) Leadership Council Meeting (WW 1-3) Guest Rooms Available Conference Registration Open (only in WW 1-3) Leadership Council Dinner

Wildwood Registration Desk Wildwood 1 - 3 Harrah’s Waterfront Tower Wildwood Registration Desk Offsite - TBD

Wednesday October 23, 2019 9:00 am - 6:00 pm 9:00 am - 12:00 pm 9:30 am-11:00 am 11:00 am - 12:00 pm 11:00 am - 8:00 pm 11:00 am - 12:00 pm 12:00 pm - 1:00 pm 1:00 pm - 6:00 pm 1:00 pm - 6:00 pm 1:00 pm - 2:00 pm 2:15 pm - 3:45 pm 4:00 pm - 5:30 pm 4:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 4:00 pm - 5:00 pm 5:00 pm - 6:00 pm 5:00 pm - 8:00 pm 6:00 pm - 7:00 pm 7:00 pm - 8:00 pm 8:00 pm - 11:00 pm 8:00 pm - 11:00 pm

Conference Registration & Basket Raffle & MACUHO Shop Wildwood Registration Area Common Ground Room Open Wildwood 8 & 9 Engagement Coordinator Meeting Wildwood 10 Case Study Orientation Wildwood 12 VIPS (in session) Wildwood 18 & 19 LINK Program Wildwood 10 Lunch & Welcome Wildwood 5 & 11 Exhibitor Check In Wildwood Registration Area Exhibit Hall Set Up Wildwood 16 & 22 Welcome & Keynote Wildwood 5 & 11 PDP Sessions Various Wildwood Rooms Halls to Walls Part 1 - Stockton Atlantic City Campus Meet in Wildwood Lobby Guest Rooms Available Harrah’s Waterfront Tower SESSION 1 Various Wildwood Rooms New Member Orientation Wildwood 14 & 15 Exhibitor Social Bar With No Name (Lobby) Engagement Expo Wildwood Terrace Lobby Dinner On Your Own Various Locations Affinity Socials #1: Mental Health Alliance, Women in Student Affairs Collective (Bar with No Name) Affinity Socials #2: Professionals of Color Network, Gender & Sexuality Community (Bar with No Name) Evening Activities Various Locations Common Ground Room Open Wildwood 8 & 9

Thursday October 24, 2019 9:00 am - 10:00 am 8:00 am - 6:30 pm 7:30 am - 6:00 pm 8:30 am - 9:30 am 8:00 am - 9:30 am 8:30 am - 12:00 pm 9:45 am - 11:00 am 10:00 am - 3:00 pm 11:00 am - 12:00 pm 12:00 pm - 2:00 pm 2:00 pm - 3:00 pm 2:00 pm - 3:15 pm 3:00 pm - 3:30 pm 3:30 pm - 4:45 pm 4:00 pm - 4:45 pm 4:45 pm - 5:30 pm 6:00 pm - 7:00 pm 7:00 pm - 9:30 pm 9:30 pm - 11:00 pm

Exhibitor Set Up Time Wildwood 16 & 22 Conference Registration & Basket Raffle Wildwood Registration Area VIPS (in session) Wildwood 18 & 19 SESSION 2 Various Wildwood Rooms Halls to Walls Part 2 - Stockton Atlantic City Campus Meet in Wildwood Lobby Common Ground Room Open Wildwood 8 & 9 Business Meeting/Elections Wildwood 5 & 11 Exhibit Hall Open Wildwood 16 & 22 SESSION 3 Various Wildwood Rooms Lunch with Exhibitors (Exhibit Hall Open) Wildwood 16 & 22 SESSION 4 Various Wildwood Rooms SHO Roundtable Wildwood Committee Meetings Various Wildwood Rooms SHO Reception TBD Affinity Spaces #1: Gender&Sexuality Community (WW 12)&Women in Student Affairs Collective (WW 14) Affinity Spaces #2: Professionals of Color Network (WW 20) & Mental Health Alliance (WW 23) Pre-Dinner Reception Wildwood Terrace Lobby Recognition Dinner Wildwood 5 & 11 Common Ground Room Open/Evening Activities Wildwood 8 & 9/Various

Friday October 25, 2019 By NOON 7:30 am - 11:45 am 8:00 am - 11:30 am 8:00 am - 10:30 am 8:45 am - 9:45 am 10:00 am - 11:00 am 11:15 am - 11:45 am 11:45 am - 12:45 pm 1:00 pm - 3:00 pm

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Hotel Check Out VIPS (in session) Conference Info & Basket Raffle Common Ground Room Open SESSION 5 SESSION 6 SESSION 6A (10:00 am start), SESSION 6B (10:35 am start) 2020 Annual Conference Interest Session Closing Luncheon/Raffle Results Leadership Council Meeting

Harrah’s Hotel Front Desk Wildwood 18 & 19 Wildwood Registration Desk Wildwood 8 & 9 Various Wildwood Rooms Various Wildwood Rooms Various Wildwood Rooms Wildwood 14 Wildwood 5 & 11 Wildwood 1 - 3


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Program Slate CONFERENCE OVERVIEW PDP Session (Wednesday, October 23 2:15-3:45 PM) rd

6|"This Might Sound Silly But…": Imposterism, Shine Theory, and Badass Women Jennifer Azevedo, Rowan University

How often do you chalk up your success to luck? Or downplay your achievements to draw attention away from them? Two habits that women exhibit at alarming rates… Have you heard of Imposter Syndrome (Clance & Imes, 1978)? Because it sounds like you're falling victim! In this session, we will brainstorm ways to break the imposter cycle, shift from a competitive to collaborative mindset, and lift up other women using Shine Theory (Friedman and Sow, 2013). 12|Housing: The Art of Seamless Student Experiences Roger Becks, Johns Hopkins University

The role of today’s Housing professional continues to be integral to the overall student experience. With responsibility for most of the policies and procedures related to living on campus, we must continue to strive for excellence in helping students navigate a labyrinth of information and howtos. With the increasing role of technology, how do we ensure that what we ask students to do doesn’t get in the way of their experience? How often are we reviewing housing applications, movein, and other experiential pieces of living on campus? Come to this session to learn about creating seamless experiences and improving the lives of students who live on campus. 14| When HRL & BITs Collide: Collaborating to Support Students in Crisis Grace Reynolds, Lafayette College; Jennifer Dize, Lafayette College

The Student Support and Intervention Team at Lafayette College is a high-functioning, interdisciplinary behavioral intervention team. Participants in this session will understand the history of such teams broadly, hear lessons learned from high-level cases and a recent re-brand at Lafayette, and participate in case studies designed to identify gaps in processes and communication that arise when BITs and housing & residence life collide (collaborate!) 20| Keynote PDP Session Dr. Jamie Washington, Washington Consulting Group

Session 1 (Wednesday, October 23 4:00-5:00 PM) rd

6|Supporting Military and Veteran Students on Campus and in Housing Christine Easton, Stockton University; Jason Babin, Stockton University

As more veterans enter college using their Post-9/11 GI Bill, student affairs administrators must note the specific needs that come with this community. A lack of research regarding on-campus housing for military-affiliated students shows that the initiative to create intentional, curriculumbased living communities for military-affiliated students is a new concept in higher education. Military-affiliated students at Stockton University are fortunate to have one of the strongest military-affiliated programs in the United States (Military Times). This specific housing community utilizes frameworks of veterans transitioning to college (Rumann & Hamrick, 2009; Kircher, 2015), barriers that military-affiliated students may face while in school (O'Herrin, 2011), and existing theories guiding the overall Residential Curriculum to inform programming and other community initiatives. 14 | MACUHO


12|MACUHO 365! Recruiting Leaders and Volunteers 365 Days A Year Sean Killion, Temple University; David Clurman, UMBC

Recruiting leaders for today’s professional organizations is never an easy task. From competing organizations and academic programs of interest, to family and work responsibilities, maintaining a strong core of talented contributors is a massive challenge for the health and success of any organization. What does it take to attract and retain dedicated volunteers and leaders-in-themaking in our associations? Not only do housing associations like MACUHO and ACUHO-I aim to engage members, we also see people join Student Affairs organizations and other professional associations. What issues face organizations and their attempts to recruit volunteers and what limits our ability and success in maintaining a consistent group of individuals dedicated to serving the Association? Join members of the Leadership and Volunteer Recruitment Committee for an indepth discussion and analysis of what we have learned related to emerging leader and volunteer recruitment, its future, and national and local level efforts to invigorate volunteer and emerging leader recruitment. We hope these strategies, while primarily be focused on our own organization, can be used as a guideline for involvement in other organizations. Individuals interested in joining the efforts of the Leadership and Recruitment Committee are encouraged to attend this session. 20|Raising Your I.Q. for Hiring, Selection and Retention of Professional Staff Susanne Ferrin, Arcadia University

Are you tired of dedicating large amounts of time, travel, and funds to attract quality candidates who then leave in just one year after arriving? The process of recruiting, hiring and on-boarding new staff can be daunting when you and your team are already overwhelmed with more and more job responsibilities. This program, geared primarily towards mid-level staff, is designed to provide you with a better understanding of what really matters in the process and what steps that you can take to improve your effectiveness with attracting and retaining your team! 23|A Seat At The Table Jestina Drysdale, Stockton University; Darius Edwards, Stockton University

A Seat at the Table will explore centering the needs of students of color in our programmatic efforts and departmental resources and services versus being a simple afterthought. This presentation will encourage attendees to take a deep look at who is at that table of their organization, who are the decision and change makers, and how the identities of those persons guide the functionality of their clubs and organizations such as RHA, NRHH, and Residential Life Department. 25|40% and Climbing - Lessons From Launching A Residential Curriculum Kumail Lassi, Carnegie Mellon University

Carnegie Mellon University just completed our first year implementing a new residential curriculum. Along the way, we faced and addressed challenges such as buy-in from students and professional staff, uneasiness of launching without a finished product, assessment strategy, changing the work of seasoned professionals, and more. This session will go over our curriculum's development, implementation, and assessment plan as well as our successes and how we have navigated our challenges. We hope that participants will be able to draw from our experience to develop strategies to overcome similar challenges. 10|Housing Roundtable Roger Becks, Johns Hopkins University; Tim Moran, Seton Hall University; Christina Moran, Jefferson – East Falls

Join our Expert-in-Residence and the Housing & Facilities Operations Committee to discuss current trends, themes, and advancements in Housing and Operations. MACUHO | 15


Session 2 (Thursday, October 24 8:30-9:30 AM) th

6|Are You Ready For...? A Good Crisis Offense is the Best Defense Brandon Chandler, Temple University

Are you and your housing program ready for a variety of emergency or crisis situations? A fire, flood, severe weather, or utility outage, for example, will have a large impact on the entire staff of a housing operation or campus. This session will provide tips, tools, and thought points to help any housing professional of any level get prepared for the day when the "what if" becomes "what now." The goals of this session will be to broaden your crisis management knowledge and prepare for the future. 12|Strategic Planning 2020 Kurtis Watkins, Stevens Institute of Technology

The 2020 Strategic Plan is one of the association's most critical guiding documents and resources for the executive board, leadership council, and all of its members. The Strategic Task Force will present its work on closing out the current strategic plan, and setting new goals and objectives for the new strategic plan. Attendees will be asked to interact with the presentation, and add to discussions that are essential to the ongoing success of the association. Presenters will incorporate elements of assessments and evaluations, utilizing John Bryson's strategic planning model, and additional professional development resources. 14|Don't Think Bigger, Think Stronger: How One Campus Housing Project Enhanced The Surrounding Neighborhood David McDonough, Johns Hopkins University; Luis Bernardo, Design Collective; Sam Rajamanickam, Design Collective

When it comes to creating community, Housing Officers are often laser-focused on what happens inside a building, but when developing in a dis-invested part of town, there's a greater opportunity to create community which fully embraces the neighborhood beyond. Johns Hopkins realized this when they created a new mixed-use residence hall just outside the edge of campus. They had to expand their vision of community to make this project holistically successful. This session will highlight lessons learned and key considerations for institutions when working with surrounding neighborhoods to ultimately provide betterment, access, and safety for students and neighborhood residents. 20|Student Conduct: Value Creating vs. Value Extracting Sanctioning David Garcia, Muhlenberg College

This program is designed to generate discussion about varying conduct sanctions for low-to-mid level housing violations and how to enhance sanctions to be contributors to student learning rather than obstacles. By viewing conduct through the lens of Universal Design and applying the terms "Value Creating" and "Value Extracting" to the student conduct field, we will discuss with participants whether typical sanctions are effective opportunities for learning and accountability. We will then work with participants to share and/or generate new ideas for sanctions that add value to student experience rather than extract from it. 23|Students as Teachers: Undergraduate Multicultural Advocates (MAs) in Action in The Residence Halls Mary Breaker, University of Maryland; Benjamin Beltran, University of Maryland

This program will share exciting work being done in the Department of Resident Life at the 16 | MACUHO


University of Maryland in the areas of diversity and inclusion. The Department of Resident Life is in the first year of a pilot program for undergraduate Multicultural Advocates in the residence halls. Join us as we discuss ways your institution could implement a similar program. 25|Addressing The Counseling and Residential Needs of International Students Studying in The U.S. Olivia Libby, Bucknell University

There are multiple barriers that can affect providing services to international students. Language barriers, cultural barriers, imposter syndrome, feeling isolated from the broader community, or even feeling rejected by others from their internal network. Educating ourselves on potential barriers and cultural differences between students and your university community will aid in building student trust. Recognizing the barriers can be the difference between increasing isolation or empowering a sense of belonging on your campus. This presentation will help you recognize and overcome the barriers within your own areas of specialization as well as develop an action plan to work collaboratively across campus to assist in the students’ success. 10|Sage Advice: Senior Housing Officers Share Their Wisdom Brian Medina; Joanne Goldwater, St. Mary’s College of Maryland

The transitions from entry-level to mid-level to senior leadership can present numerous challenges amidst opportunities. Undoubtedly, your own journeys have encountered missteps or roadblocks that have had an impact on you. Join a panel of Senior Housing Officers to discuss how they have navigated the job search, first year(s) within their position, the ups and downs they have experienced, and how to mentor others along the way. We promise to share sage advice that you can use on your career journey!

Session 3 (Thursday, October 24 11:00 AM – 12:00 PM) th

6|Dear Abby: Am I A Healthy Reslife Professional? Isaiah Thomas, Swarthmore College

Let's keep it real...working in Residence Life is HARD WORK! Living on-campus, being on-call, and the never-ending conduct case load is a lot to manage, and literature supports that these responsibilities negatively contribute to wellness. In this highly interactive session, participants will experience the Human Barometer Activity to examine how they practice wellness in their everyday life. Using the World Health Organization's Healthy Workplaces Framework, participants will leave with a game plan of how to improve their own wellness. 12|Leveraging Technology to Improve The Student Experience & Drive Accountability Christina D’Aversa, Lehigh University; Jay Sensi, Campus Kaizen

In a world of increasing competition, the need to promote positive campus living experiences is ever-growing. Students expect accommodation and results, and prefer technology to aid in this. This session will dive into leveraging My College Roomie's Roommate Matching technology within the assignments process (regardless of other campus technology or lack of other campus technology) to both increase student accountability while improving the on-campus living experience. 14|Faculty Mentors: A Missing Link to Student Success? David Clurman, UMBC

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Entering its 20th year, UMBC's Faculty Mentor program fosters faculty-student interaction, which is important to the educational experience of students. Research studies indicate that students who have informal contact with faculty outside of the classroom are generally more satisfied with college life, exhibit higher levels of achievement, and are more likely to graduate from college. For participating faculty members, expectations of students are more realistic and a greater understanding is reached regarding the developmental struggles of college students. Stop by to learn more about this program and how it can be adapted to your institution! 20|When The Crisis Hits Home Joanne Goldwater, St. Mary’s College of Maryland; Jon Conlogue, University of Bridgeport

Student affairs professionals may encounter many crises and catastrophes over their careers. We receive training on all manner of emergencies that may affect our students and our campuses. Less well-explored is what to do when the life-changing event is our own; a personal or professional development that disrupts, or perhaps threatens to derail, our careers and our way of life. This presentation will provide participants with perspectives and skills on how to survive, persist, and recover when the crisis hits home. This program is recommended for people who have experienced, are experiencing, or anticipate facing a major, career-impacting life change (or want to be prepared, just in case), and people who are helping others, or would like to prepare to help others, through such a change. 23|The Murky Middle: Keeping Students Engaged Throughout Their Entire First-Year Residential Experience Myranda Thomson, American University; MaryAnn Jackson, American University; Stanley Cedant, American University

American University introduced the First-Year Residential Experience (FYRE) program in the Fall of 2016 to enhance sense of belonging within the residence halls. Through assessment of FYRE, it has been shown that programming for First-Year students is heavily saturated during the first 6 weeks of the fall semester and the last 6 weeks of the spring semester. This trend resulted in students having a lack of engagement on campus and in the residence halls which correlated to students participating in high risk behaviors. This presentation will focus on ways in which the FYRE team implemented a programming model that reduced the participation in high risk behaviors in First-Year students during the "murky middle" time of the semester. Attendees will gain an understanding of how to implement changes to their current programming models, obtain buy-in from their Resident Assistants, and how to forge relationships with academic partners so that they can keep students engaged throughout their entire First-Year residential experience. 25|Is It Time to Eliminate Group Process? Denise Davidson, Bloomsburg University; Mark Bauman, Bloomsburg University

Usually combined with a written application and an individual interview, group process is ubiquitous across the country as an element of RA/paraprofessional staff selection. But...does it work? Does group process contribute to an effective and efficient selection process? Or is it simply fun for observers? Is it an ethical and appropriate approach to evaluating all candidates, especially those from diverse backgrounds? Or is this a perfect complement to the individual interview? Join us for a dynamic, and perhaps controversial, examination of group process and its role in student leadership selection. 10|Entry Level Roundtable Janelle Howey, Northampton Community College; Ashley Lillie, St. Joseph’s University

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Session 4 (Thursday, October 24 2:00-3:00 PM) th

6|Curricular Connections: Re-Designing Student Staff Selection to Meet New Outcomes Eric Cottrell, Temple University; Andrew McDermott, Temple University

With the implementation of Residential Curriculum across the country, the role of the Resident Assistant is ever changing. With shifting roles comes a shift in the skills required to be successful. How do our hiring processes reflect these changes and ensure that we are getting the right students for the job? In this session, we will discuss how we at Temple University evaluated the skills RAs need to be successful, how we created a process that allowed candidates to demonstrate those skills, and how this process was grounded in our Residential Curriculum. Participants will gain an understanding of how to critically evaluate hiring needs and tailor their own processes to align with organizational values and goals. 12|Packing Your Professional Suitcase! Nailah Brown, Rutgers University

It can be hard as an advancing professional to imagine being involved on a grander scale in the world of Student Affairs. Overwhelmed at the thought of the various regional, national and international organizations. Where to start and how to fit it all on your plate with your day job. Working alongside ACUHO-I staff, I am here to provide Advancing Professionals with a starting point. Every road map will look different, but the key is to add the knowledge and tools to your suitcase for the journey! 14|Being That Person In Your Department: Addressing Social Justice Issues With Fellow Professionals in Student Affairs Jinai Gordon, Lincoln University; Meghan Marino, Quinnipiac University

Social justice has infiltrated our work in student affairs to ensure students' inclusive understandings of themselves and others. This work seems continuous in creating awareness, advocacy, and action towards the common goal of understanding the sense of self. Through professional experiences, we will introduce how we have felt marginalized, and had conversations addressing diversity, social justice, microaggressions, and underrepresented groups on campus. The focus of this presentation is to discuss what happens when such conversations are had with professionals. 20|"Why Can No One Stop Talking?" Re-Branding Introversion as A Positive Leadership Quality Ashley Booth, Rowan University

What does "engagement" look like to you? What type of person do you envision when you hear the word "leader"? Personality types such as introversion and extroversion are becoming more popular due to the lack of acknowledgement in research that one personality type presents as the underdog. Historically, due to their quiet nature, introverts do not portray what society deems as standard leadership qualities, however, these individuals make up nearly half of the world's population. "Why Can No one Stop Talking" delves into the nuances of everyday quiet leaders and how we can advocate for communities to be more inclusive. 23|Why Is It Behind Door # 1?: Best Practices for Behind Closed Doors Training Nicholas Gramiccioni, William Paterson University

Behind Closed Doors and other scenario-based exercises are a commonly utilized resource in the training and preparation of student and paraprofessional staff. In this session, we will review MACUHO | 19


theoretical frameworks which demonstrate their effectiveness and the strategies used to create effective training scenarios. Participants will explore the best practices within each aspect of this training style and leave with materials to help develop and enhance your department's scenarios and modules. Come on down...you're the next contestant! 25|Involvement Overload: How Students Compromise Their Mental Health for A Sense of Belonging Rebecca Ream, York College of Pennsylvania; Olivia Libby, Bucknell University

Students arrive on campus with multiple activities and clubs available to choose from. For most institutions, there is not a maximum amount of organizations someone can be involved in. How do students know their limits? Are students getting involved on campus for the right reasons? As professionals, how do we educate students and direct them to their interests before it affects their mental health? It is important to understand the reasons students want to be heavily involved on campus, so we as professionals can support each student with resources and guide them to a healthier range of participation. 10|SHO Round Table Colleen Bunn, Susquehanna University; Krystyne Savarese, Rutgers University; Brian Medina

The Senior Housing Officer (SHO) Roundtable invites senior-level professionals to engage around challenges, concerns, and highlights with others in the MACUHO region. After the roundtable, attendees will transition to the SHO reception.

Session 5 (Friday, October 25 8:45-9:45 AM) th

6|POC Directors: Challenges and Opportunities Isaiah Thomas, Swarthmore College; Olan Garrett, Temple University; Crystal Lopez, Caldwell University; Brandon Chandler, Temple University

Are you interested in being a director of housing or residence life one day? Are you a person of color who wishes to better understand how to navigate housing as a professional? If you answered YES to either or both of these questions, this session is for you. Three directors of residence life will share their journey throughout residence life that led to their current roles as director. Additionally, as directors of color, panelists will also share how their multiple identities have impacted their career trajectories and their role as director. Participants will leave this session with a better understanding of the role of director, the skills necessary to obtain these roles, and how marginalized identifies impact being a director. 12|Customer Service for Gen Z Sean Killion, Temple University; Mary Davis, Temple University; Karen Kostelny, Temple University

Are GenX and Millennial Professionals ready for GenZ? CRM is constantly adjusting to this generation's needs and desires as they insist on seamless interactions. GenZ knows exactly what they want and how they want customer service interaction to be. Are Housing professionals ready to adapt to the immediacy of Gen Zers? If you would like to maximize your Customer Relationship Management experience, join Temple University Housing Staff as we discuss our Remedy system. We will discuss how Remedy has helped communicate with the reshaping of how we, as professionals, will need to revise our business practices to build brand alignment.

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14|Doing It "All": Parenting, Dissertating, and Working Full-Time Colleen Bunn, Susquehanna University

Balancing work/life balance as a new parent is challenging. Add in a doctoral program at the same time and you have a whole new world to contend with. This presentation will walk participants through the presenter's journey of becoming a parent, writing a dissertation, and working full-time as a live-in professional. Participants will learn skills to avoid harmful practices in supporting peers, advocate for themselves with different support systems, and brainstorm ways to support peers going through similar situations. 20|On The Right Path: Supporting A Sense of Belonging through Housing Processes Grace Reynolds, Lafayette College; Julie MulĂŠ, Lafayette College

Residence Life programs strive to contribute to a student's sense of belonging to the campus community. Strong connections are formed during the first year residential experience. As a fouryear, residential campus, Lafayette expects our students will build on those relationships with each successive year. In 2015, we reviewed our room selection processes and residential community offerings to identify additional assignment options and programs to support these established connections, especially for sophomores. We will share how we utilized room selection processes and current room/building inventory to enable students to maintain friendships and lifestyles while advancing their level of independence in their living environments. 23|Allyship Alongside Intersex Identities Amanda Slichter, Kutztown University

Experts estimate that about 1.7% of people are born with Intersex traits (equivalent percentage to people born with red hair). This Equity/Inclusion session is for anyone who would like to know more about best allyship practices in solidarity with your colleagues and students who identify as intersex. We will review terms and concepts, distinguish myths from facts, hear from the voices of intersex-identified folx, and discuss scenarios in small groups. 25|Student Staff Training Assessment: An Evaluation of An Evaluation Rebecca Stringham, Montclair State University

Do you have a set assessment plan for your student staff (RA, CA, etc.) training? The presenter will review their assessment process from their 2018-2019 RA staff training program to facilitate an engaging session about the challenges of developing a successful staff training program and an effective assessment plan. The attendees will develop their goals for the planning and assessing of a student staff training program, and collaborate on best strategies with the presenter and their professional peers. 10|Grad Level Round Table Angela Delfine, West Virginia University; David Shanks, Hood College

Session 6A (Friday, October 25 10:00-10:30 AM) th

14|Fast-Track Your Future with The MACUHO/NEACUHO Regional Entry Level Institute (RELI) Debbie Schiebler, Wilkes University

Are you an entry-level professional interested in learning more about the skills that will get you to your next professional opportunity? Do you care about your professional development? Come and learn about the MACUHO/NEACUHO Regional Entry Level Institute and all it can offer you as your plan your professional future in housing and residence life. MACUHO | 21


20|How to Successfully Bid and Host A MACUHO Drive-In Conference Johnny Kocher, West Virginia University

Are you interested in a fun and engaging professional development opportunity for you and your staff? Hosting a drive-in conference is a valuable team building activity and MACUHO has a variety of educational drive-in conferences throughout the year that provide opportunities for interested host institutions. This presentation will review current MACUHO drive-in conference offerings, an annual calendar of bid submission deadlines, and a thorough review of past winning bid packets examples. Attendees will leave the presentation with all the tools necessary to successfully bid for and host a MACUHO drive-in conference. 23|Navigating The Challenges of Working with An Inherited Staff Angela Delfine, West Virginia University

This session will delve into the challenges a professional may face when working with an inherited student staff in a new professional role. Often many professionals are faced with challenges when working with a new group of students, yet this challenge is not often discussed in student affairs graduate programs. The speaker will share personal accounts of working with an inherited student staff and will provide some words of wisdom and tips for working with these students. The session will then delve into some tips for preparing a student staff for a new incoming supervisor when you are leaving a professional role. The session will wrap up with any questions regarding the topic that may not have been addressed during the presentation. 25|Learn to Fish: Teaching Student Staff to Utilize A New Software System Jessica Proano, Seton Hall University; Jenifer Mari Davis, Seton Hall University

Training on housing and residence life software uses could be one of the most difficult and time consuming aspects of student staff training. Seton Hall University took a year-long, smaller break down approach to this year’s education while transitioning into a new software. Learn what worked, what did not work, and how to set your student staff members up for a successful year in this session.

Session 6B (Friday, October 25 10:35-11:05 AM) th

14|Me, CAACURH, and You Paisley Martin, UMBC

If you advise an RHA or an NRHH chapter, then this session is for you! Join us to learn about the services, resources, and networks you have access to, and the ways you can use them to set both your students and yourself up for success. This session will cover major services and opportunities offered through NACURH, as well as those specific to the Central Atlantic. 20|Overcoming Barriers to Writing for Publication Denise Davidson, Bloomsburg University; Mark Bauman, Bloomsburg University; Rebecca Stringham, Montclair State University

Do you have something to share with the MACUHO and ACUHO-I membership? Maybe it's a point of view or a report on a new initiative. Or perhaps you have conducted research. We want to hear from you! The presenters will bring their writing, editing, and scholarship experience to facilitate an engaging session (yes, there will be activity) about the benefits and barriers to writing and publishing. We will demystify the MACUHO Magazine, ACUHO-I Talking Stick, and The Journal of College and University Student Housing publication processes. Attendees will develop a "possible writing topics" list and practical next steps. 22 | MACUHO


23|Expanding The Invisible Knapsack: A Pilot Program Exploring The Intersecting Identities on A College Campus Olivia Libby, Bucknell University

Luggage Call! Recalling the invisible system of recognizable carry-ons acknowledged as privilege within our own lives. Let’s unpack the impact of power and privilege while addressing past and emerging barriers to equity and inclusion in order to provide student staff a comprehensive, synchronized approach to supporting underrepresented students while recognizing self- privilege. Learn about how to recognize these carry-ons and gain skills in order to pilot the student to selfawareness and gained support. 25|Summer RA Training Intern: Providing In-House Student Professional Development Joshua Reda, Seton Hall University

Seton Hall University Housing and Residence Life runs a Summer Training Intern program for current Resident Assistants to develop student staff training throughout the summer. Current Resident Assistants apply and develop the summer training schedule from start to finish. Learn how this intern program helps build leadership skills, allows for greater student staff input, and develops student staff for a field in Higher Education.

Session 6 (Friday, October 25 10:00-11:00 AM) th

6|Embodying Servant Leadership Brian Medina; Pete Galloway, West Chester University

Servant leadership has been a common phrase in higher education and organizations for decades. Given our many roles at our respective campuses, it can be easy to lose sight of our common purpose and goals in service to students. This workshop will demonstrate how vulnerability and humility can be conduits for servant leadership within your department and staff. 12|Housing & Occupancy Qualifier: Foundations of Occupancy Management Nicholas Gramiccioni, William Paterson University

Feel like you have beginner's luck with understanding room assignments? Unsure if you could make a good bet on understanding a contract? Join us to learn the lingo and life cycles of Occupancy Managers and get a crash course in understanding the different aspects of assignments, from contracts to selection, the law, and beyond! 10|Mid-Level Round Table Isaiah Thomas, Swarthmore College; Elizabeth Ali, St. Joseph’s University

Are you a mid-level professional (we define as professionals with 4-7 years of full-time experience)? Please join us for a riveting roundtable discussion, where you will meet other mid-level professionals, connect with MACUHO's new mid-level engagement coordinators, and discuss pertinent issues that impact our work. At the discussion, we will also identify future opportunities for mid-level professionals to be engaged throughout MACUHO.

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About The Harrah’s Resort LOCALE INFO Located at 777 Harrah’s Blvd, the Harrah’s Resort and Convention Center is one of Atlantic City’s premium venues for gambling, night-life, dining, and business. Opened in 1980 under the name “Holiday Inn Marina Casino,” the Harrah’s boasts over 160,000 square feet of gaming space and over 2,500 rooms. With beautiful views for miles, you won’t be disappointed with this location! Below is a photo taken from Google Maps with all the various restaurants, bars, and shops located in the Harrah’s Atlantic City. If you are parking in the garage, this will be at the far end of the resort (nearest the lower right corner of the photo below). You will want to head toward the center of the resort to find the checkin desk.

Please note that guests staying on site for the conference will receive a parking voucher for the garage when they check in. This can be used multiple times. When exiting the garage, just let the attendant know you are returning to get your voucher back. If you are not staying on property, you will want to park near the convention center and there will be a charge of $5 per day for self-park and $10 per day for valet. We also have included our conference center floor map here as well. You will be able to see this in our conference guide for your mobile device as well. The conference center is located at the west end of the resort, opposite the parking garage. Head pass the Pool After Dark and Starbucks to get there from the casino floor. You will see the registration desk on your left after you enter the Conference Center area of the resort.

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History Of Atlantic City LOCALE INFO Absecon Island, nestled in the southern portion of New Jersey, began as a quiet area with only a handful of residents. Among them was Dr. Jonathan Pitney, who moved to the island in 1819 seeking to establish a medical practice, but who soon saw so much more potential in the land. Promoting the health properties of the ocean air and salt water, Dr. Jonathan Pitney envisioned Absecon Island as a valuable business endeavor and sought out to create a health-focused resort location. Using his well-connected business associates, Pitney lobbied for the creation of the Camden and Atlantic Railroad to link the city of Philadelphia with the island. The first passengers arrived in July 1854 to the sole hotel still under construction, and Atlantic City was born. With transportation to the island now easily available, the development of the city quickly blossomed. Visitors flocked to the shore seeking the promises of leisure and extravagance, and hotels quickly began opening their doors. Though it wasn’t long until the first problem arose – sand. Visitors were tracking sand everywhere - in the hotel lobbies, in the restaurants, in the railcars. Business owners soon realized there needed to be a barrier between the sandy beaches and their establishments, and so the boardwalk was built in 1870 to create such a separation. Originally designed as a temporary structure with the intention of being removed during the winter months, the boardwalk remains a fixture of the city to the present day. The development of the city continued at a rapid pace for decades to come. The city continued to be a highly sought after vacation destination and to accommodate the demand a second railroad was built. The 1920s brought an active nightlife where prohibition was not enforced, theater productions were abound, famous stars of the jazz scene graced stages around town, and the Miss America pageant was held for the first time. The city even inspired the widely popular board game Monopoly, which was developed by Charles B. Darrow and sold to Parker Brothers in 1935. By the 1960s, however, the city’s popularity saw a decline and economic struggles began to set in. Seeking to revitalize the city, New Jersey legalized gambling in Atlantic City in 1976. Just two years later, the first casino opened its doors, and by 1988, at least a dozen casinos were in operation. While some residents were initially doubtful that gambling would have a positive impact on the city, the attempt proved fruitful when the number of annual visitors skyrocketed sending the city into an economic upswing through the early 2000s. Known today for casinos, the boardwalk, saltwater taffy, and the filming of The Godfather Part III, Atlantic City continues to be recognized as a vacation getaway and a hub for entertainment such as concerts, festivals, and sporting events. The city has continued to fight through economic ups and downs, but developers still see the great potential of the area that Dr. Pitney first envisioned 165 years ago.

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Things To Do In Atlantic City LOCALE INFO Atlantic City is known for glitz and gambling. With nine casinos along the ocean and the bay, Atlantic City has been compared to Las Vegas on the east coast. However, Atlantic City can surprise you with no shortage of things to do and see that go beyond just the card tables and slot machines.

1. Atlantic City Boardwalk The four-mile long boardwalk is lined with bars, restaurants, shops, and nostalgic carnival-style games. The Boardwalk connects many of the big Atlantic City hotels and casinos, making it convenient and easy to get from place to place. Bikes and roller blades are both allowed on the Boardwalk if you prefer not to walk the four-mile stretch. The boardwalk is a family-friendly place and has something for all ages including restaurants, miniature golf in the dark, and an escape room.

2. The Quarter at Tropicana Some of the best Atlantic City shops and restaurants can be found in the Quarter. The Quarter is a lively, Old-Havana themed shopping mall that is located in the Tropicana Casino Resort. It has more than 40 stores, eleven nightclubs, and even a spa, for when your feet get sore from a day filled with shopping. The fine dining restaurants at The Quarter include Carmine’s, Cuba Libre Restaurant & Rum Bar, and The Palm. Also located in The Quarter is an IMAX Movie Theater and an escape room. With its unique Latin vibe and many entertainment options, The Quarter is a popular destination for many Atlantic City tourists.

3. Absecon Lighthouse This is the tallest lighthouse in New Jersey and the third tallest lighthouse in the United States. Visitors willing to climb the 228 steps up the lighthouse tower are greeted with a spectacular view of the Jersey Shore. The same first-order Fresnel lens used in 1854 to light the way for mariners is still in use today. The lighthouse is open September through June: Thursday through Monday from 11:00 am to 4:00 pm and July to August: Daily from 10:00 am to 5:00 pm.

4. Tanger Outlets – The Walk Another great spot for shopping in Atlantic City is the Tanger Outlets. With 109 stores, there are many options to choose from at this open-air outlet mall. You can find several big-name stores here such as Nike, Hilfiger, and H&M. There’s also a lot more than just clothes at The Walk; you’re able to enjoy some delicious crepes, chocolate, and ice cream too.

5. Caesars Atlantic City Casino It’s no surprise that the Caesars Atlantic City Casino is a must-see, considering it’s one of the world’s most recognized casino brands. This Roman Empire and Greek-themed casino is one of the largest in Atlantic City and has been renovated and expanded several times within the last decade. But you can skip the gaming tables and go find the dining tables. Notable dining options at Caesars include the Gordan Ramsay Pub & Grill, KWI Restaurant and Noodle Bar, and Nero’s Italian Steakhouse. Due to its prime location, the Caesars Atlantic City Casino is commonly called the “Hub” of the boardwalk.

6. Ripley’s Believe It or Not There’s no better place for family fun than the Ripley’s Believe It or Not. The wacky museum has some bizarre items on display, such as shrunken human heads and rare animal skeletons. Both adults and kids will stay entertained with the over 400 unique exhibits. The museum is located right on the Boardwalk, just steps away from the beach and some of the major casinos. Open Monday through Friday: 11:00 am to 6:00 pm, Saturday: 10:00 am to 8:00 pm, and Sunday: 10:00 am to 6:00 pm.

7. The Atlantic City Aquarium The Historic Gardner’s Basin features touch tanks, sea life exhibits, and educational seminars about the marine life of the Atlantic Coastal area. The Aquarium is open seven days a week from 10:00 am to 5:00 pm except for major holidays. Admission is $10 for adults, $7 for seniors, and $6 for children ages 4 - 12. Children 3 and under are free.

8. Atlantic City Miniature Golf This is Atlantic City’s premier miniature golf course located on the Boardwalk at Mississippi Avenue. It offers 18 holes of elevated greens, realistic contours, and real waterfalls. This spot is also known as Kennedy Plaza and doubles as a concert area overlooking the Atlantic Ocean. MACUHO | 27


when move-in isover... surprise them witha care package


For First Time MACUHO Conference Attendees ATTENDEE OPPORTUNITIES What To Expect: Prior to the Conference: -Sessions are open, unless otherwise noted, for any level professional to attend. Reading the session descriptions is tremendously helpful. If something piques your interest, attend it! -Read up on the excursions. If something seems like you would enjoy it, sign up. Many times, excursions will fill up prior to the conference beginning. Signing up for these extracurriculars will not negatively impact your ability to attend sessions or otherwise scheduled events. -Do your research regarding the host site. Airport, parking, transportation, etc. might operate differently than you are used to. -Pack some business cards! You will have the opportunity to interact with a plethora of individuals with diverse backgrounds, varying positions, and notable experiences. You want to stay connected. -Cost is extremely important. However, you are HIGHLY urged to book your hotel at the conference location for several reasons: A great rate has been negotiated for your room. The hotel has been vetted. Not all cheaper alternatives have been, nor can MACUHO help you in case there is an issue. It keeps future conference costs down. You are given easier access to the varying times, locations, and events. Just make sure to book early! You don’t want to lose out on a great price for a great room. At the Conference: -Scout the conference hall upon your arrival. Compare your conference app and locations to the physical spaces. This will provide you with maximum comfortability when moving in-between sessions. -Many attendees have been involved with and have attended MACUHO for a long time. Conference goers may seem close and unapproachable, but this isn’t the case! Walk up to a group, sit down at a table, and add yourself into the conversation. Soon enough, you will be one of the regulars. -Make your best effort to attend and remain at the sessions you sign up for. If you must leave a session, please do, but note constantly going in and out of the session can cause unfortunate interruptions. -If you don’t know something, ask! There will be people available to provide information to you and are there to make sure you don’t find yourself lost and confused. -When leaving a session, make sure that you give HONEST feedback about a session. Thought it was great? Rate it high! Did you feel it wasn’t your favorite? Adjust your score accordingly. These ratings aren’t to hurt presenters’ feelings, they exist to let MACUHO know what sessions the attendees are enjoying, learning something, or finding difficult to get through. This is the only way that MACUHO sessions can be more relevant and customized to the base. -On that note, make sure you pick sessions that pertain to you, either through future goals, current objectives, or something that you are interested in. Attending a session you do not have high hopes for, then rating it poorly, does not serve you, the presenter, or the other attendees well. Post Conference: -Follow up with anyone that you connected with. Someone really impacted you? Let them know! Want more information or access to the presentations? That is available to you as well. Be mindful though. If you attended a session that contained sensitive information, only discuss that if it is appropriate to do so. -Discuss with a superior or fellow manager the best way bring back what you experienced. Whether it is a PowerPoint, email summary, or a bullet point at your next staff meeting, make sure to bring it back! Expanding on this only makes your conference time that much more valuable. -Consider staying involved. There will be another MACUHO conference, about a year away from the one you just attended. You can sign up to help. There are also opportunities to submit articles, join social media, etc.

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Important Items to Know: -Not every part of the event is going to go to your liking. Be understanding and use progressing feedback when interacting with the host committee, executive board, etc. instead of negative, non-constructive verbiage. Didn’t get enough to eat? Let someone know! A session was mislabeled or not located? It can be fixed! -Look up conference site weather. Perhaps someone you know goes there all the time, but the time of year might be different. -Consider your dress attire. Provide yourself opportunity to have business casual, business professional, and appropriate casual clothing to choose from based on what you are involved with at the conference. -If possible, bring some spending money. While the conference is designed to provide you as much of a nonstop schedule as comfortably possible, there will be downtime. There will be opportunities to purchase raffle tickets for tremendous baskets and other winnable items. You may want to take transportation to explore the area. -Be attentive to your personal requests. If you have a food allergy, mix-ups can happen, so make sure to ask questions about your meal. If a room doesn’t come as advertised, let someone know. If a procedural issue takes place, inform someone. We can help you, but only if we are aware of the situation/needs. -Bathrooms in the immediate conference area will be gender inclusive. This means that anyone can use any bathroom. Resource Table for New Attendees: -A prominently located resource table will be present for all attendees, but specifically tailored to first or second time attendees. Here, savvy veterans can provide you with updates, assistance, and information to maximize your experience for this conference. -Some of the items you can get assistance with at this table are: -General Association Information -Advice: Which sessions may suit you best? -Session Assistance: What if two sessions you like are during the same time slot? -Location Assistance: Bathrooms, Session Rooms, Food, etc. -Excursion Information -Conference App Assistance -Involvement: How you can get more involved with MACUHO? -Additional Support Navigating the MACUHO Annual Conference: -Consider signing up for any optional items that are allowed to you. -If attending with coworkers or friends, after the first meal together, branch out to different sessions, different tables at meals, etc. Come back together in the evening to debrief and share your experiences! -If you bring a tablet, laptop, etc., make sure that you are minimizing the institutional work you partake in. We all get it, but you don’t want to be pulled completely away from focusing on the paid trip you are attending. -Take down ideas and thoughts, not word for word lines from the presentations. All presentations will be available to you. -Have an open mind. You have great ideas, so do others! Share freely, listen intently, and make sure you are confident and kind when doing both. -Be mindful, not everyone knows the full story. If you are sharing information from home base, leave names and personal identifying items out. Be respectful of those not present. -You are presented with so much up front information and handouts. There are tickets for various things, make sure you know where they go! If you do not know, please ask. -Come and have a great time! Allow yourself the opportunity to rub elbows with tremendous individuals. You will find yourself amongst hall coordinators, directors, ADs, AVPs, and more. -Remember, there are students present at this conference as well! They are here to learn more about our industry. Do you have endless war stories? Sure. However, remember that these budding young professionals are looking to be mentally nurtured into our wonderful professional family.

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Making The Most Of Your Conference Experience ATTENDEE OPPORTUNITIES Connect For introverts or new conference attendees, the idea of networking with hundreds of others at a conference can feel daunting. However, the MACUHO Annual Conference intentionally embeds connection opportunities throughout to enable you to meet individuals or groups for the first time. Before even traveling to the conference, plan your schedule and see what workshops are offered through the Eventmobi app. Scheduling your days will also give you the flexibility to change your mind or take a break when necessary. Even the most veteran conference attendee needs self-care and so whether you spend a few extra minutes in your hotel room or take a walk to get fresh air, it will be important to recharge in between sessions or meals. Take advantage of meal times not only to mingle with your friends or campus colleagues, but ro meet at least 1-2 new people at your table. Strike up a conversation about program sessions or what you hope to take away from the conference. Pro Tip: If you exchange business cards throughout the conference, be sure to write a quick note on the back about your conversation with the person, so that you can reference it whenever you reach out post-conference. Ribbons (found at registration) make your name badge colorful, while also affording you a quick conversation starter. You may only collect a couple of ribbons to start, but all the more reason to meet those who have the long trail of colors to see how they got so involved in MACUHO! Every MACUHO Conference has evening entertainment, and this year’s Ripley’s Believe It or Not (on Wednesday) and Distillery (on Thursday) will provide ample opportunities to socialize and meet new people while also having some fun. These are great ways to grab a selfie to share your experience with others, tagging MACUHO’s social media accounts in the process.

Get Connected With MACUHO: Facebook - MACUHO Instagram - macuhoregion Twitter - Mid-Atlantic Association @MACUHO #MACUHO2019 The Personal and Professional Development Committee (PPD) teams up with the Diversity Committee to host a Common Ground Room at every Annual Conference, providing a hangout spot for in-between scheduled activities or just afford you the chance to meet others more informally on comfy seats. There are also often passive displays that can enable connections between you and others, often focused on identities or professional networking.

Engage There are a plethora of MACUHO engagement opportunities beyond the standard attending sessions and meals. Take an extra few moments to greet and support our VIPS, a group of undergraduate conference attendees who envision entering our field after graduation. You never know if one of these VIPS might be your future colleague or mentee. In the other direction, don’t shy away from introducing yourself to a MACUHO veteran, whether they have many ribbons or the sleek Black Ribbon (Past President). I promise that we want to support you and your involvement in MACUHO, often giving us new perspectives and ways to serve you and the organization in meaningful ways. New for this year is the Engagement Expo (formerly Committee Expo) where you can meet those within the MACUHO leadership and sign up to join a group to become more involved in MACUHO. Engagement Coordinators are integral members of the MACUHO leadership who serve specific populations. We previously had Regional Coordinators as liaisons to sub-regions within MACUHO. Now, our Engagement Coordinators serve Graduate Students, New Professionals, Mid-Level Professionals, and Senior Housing MACUHO | 31


Officers in unique ways. Find an opportunity to connect with an Engagement Coordinator at the conference, especially one who aligns with your professional experience. Every year, MACUHO hosts a good portion of Day 2 of the Annual Conference with an Exhibitor Show, connecting our business partners with conference attendees. You may not be the one making major purchases for your institution now, but you very well could be down the road and it’s best to know the people and products available before you jump right into that role. Besides, you would be surprised by how many senior housing officers turn to their staff members for suggestions when purchasing new software, furniture, or apparel. Your vote of confidence (and connection!) can sway their decision and enable you to build upon partnerships forged at MACUHO. Additionally, many exhibitors have giveaways at their booths, providing you even more incentive to meet-and-greet and drop your business card for their raffle.

Lead While conferences can be a great way to meet people, the overarching purpose is to learn and develop skills through additional professional development. It is likely that your supervisor will want to hear about MACUHO more than just “I enjoyed myself”, and you would be wise to demonstrate how the conference and people of MACUHO empowered you to become a better leader. One critical way to show your leadership is to bring back your workshop session notes to reflect on them and then synthesize them to apply what you learned to your everyday work. Contacting presenters to get copies of their presentation or reviewing cited articles or books can be a great way to lead through ongoing learning. The MACUHO Magazine and the Diversity Committee blog are great avenues to publish your thoughts and reflections while contributing to the larger body of knowledge within MACUHO. Whether you focus on a more research-heavy topic or write from the heart, you can look back fondly on your contribution to the field while simultaneously leading through writing. You would be wise to touch base with MACUHO committees or coordinators regarding their initiatives a few weeks after the conference. Speaking from experience, it can feel daunting to lead a committee or critical initiative when there was so much energy at first, only to see most people forget about their commitment or get distracted by so much going on at their home institution. We should not all commit to everything, but excelling through one or two opportunities can cause you to be nominated for other leadership roles and can guide you toward perpetual chances to serve with distinction. Finally, take the time to appreciate the leaders that you met through MACUHO who help you to be the person you are today. Many humbly serve the organization to see it grow and sustain itself for generations. You can be that next committee chair or even President who boldly takes MACUHO to new frontiers, bridging past traditions with new adventures and a bright future ahead.

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PPD Committee Presents ATTENDEE OPPORTUNITIES Allie Triglianos and Kevin Gaughenbaugh, the Co-Chairs for the Personal & Professional Development (PPD) Committee, would like to LINK you up with some amazing PPD opportunities at the Annual Conference. Case Study Competition: The Case Study Competition is a yearly event at the MACUHO Annual Conference. This is an opportunity to flex your Housing and Residence Life brain, enhance some existing skills, or learn some new ones. This opportunity is open to any MACUHO Annual Conference attendee, and if you win, you will receive $100 toward any MACUHO event or conference! There will be a Case Study Competition Orientation on Wednesday, October 23, 2019 at 11:00am where you can find out more information and sign up your team (teams may only consist of 2 people). Please note that all submissions will be accepted electronically. We hope to see you at the Orientation! Common Ground Room: Need a breather? Want to meet new people? Desperately searching for an outlet to charge your phone? Join us in the Common Ground Room! We will have a variety of activities (active and passive) for you to engage in, de-stress, re-center, and enjoy yourself. Some Common Ground Room highlights at the conference are:

MACUHO “Singles” Social - Are you the only person attending the conference from your institution? Coming by yourself can be lonely! Join us and make new friends on Wednesday night of the conference at 8:00pm.

Mindfulness Minutes - Back to back sessions can be exhausting! Join us for a quick 5-10 minute mindfulness meditation in between program sessions. Use those few minutes to relax and refocus your energy on your personal and professional growth.

Clothing Exchange - Do you look at your closet and say, “Dang, I need more professional clothes!”

or “Wow, I really need to ‘Marie Kondo’ this closet?” Feel free to bring your gently used professional clothes for our Clothing Exchange! The exchange offers our MACUHO members an opportunity to “shop” for professional clothing without the financial worry. We’ll bring the hangers, you bring the clothes! Note: Any clothing that has not found a new home will be donated to those in need.

Engagement Expo - Stop by their table during the Engagement Expo! Learn more about the

Personal & Professional Development committee, our initiatives, and how to get involved!

They look forward to meeting you, engaging with you, and growing with you! Please feel free to email Allie (allison.triglianos@gmail.com) or Kevin (kgaughenbaugh@maryu.marywood.edu) if you have any questions.

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The Wonder Woman Behind The Award BEHIND THE SCENES Joanne Goldwater first became involved within MACUHO in 1988. The 1988 Annual Conference was held in January by Muhlenberg College in Northeast PA. Back then, conferences were not always held in the fall as each Host Committee could choose whether to host in October/November or in January. The 1988 Conference encountered a heavy snowstorm and Joanne, the young professional, was unsure about MACUHO and how to get engaged. As Joanne tells the story, Art Taguding “cornered me in a coat closet” (not in a bad way, they were just putting away their winter coats) and asked Joanne, “How are we going to get you involved in MACUHO?!” And so the legend began… During that first conference experience, Joanne was amazed by the caliber of presentations and the great people that she met throughout the event. Art Taguding helped Joanne to get acquainted with others at the conference, introducing her to leaders and encouraging her to get involved. Joanne attended the open meeting for the Membership and New Professionals Committee (now the Personal and Professional Development Committee) and found out that the current chairs were unfortunately not able to continue their service. One had been selected for another leadership role and the other was leaving the field for another opportunity. Toward the end of the meeting, they asked if there were any volunteers to take lead with the committee moving forward. Sheepishly, Joanne raised her hand, alongside Theresa Campbell from Carnegie Mellon, and both became co-chairs at the end of the conference. So for anyone nervous about taking a leadership role in MACUHO during your first conference, it has been done before! Joanne became known within MACUHO as one who actively recruits others toward engagement, just as she had been. The Membership and New Professionals Committee decided to purchase and wear bright yellow caps so that any time you walked around the conference venue, you always knew where to find Joanne and other committee members. It became such a part of Joanne’s early MACUHO identity that in 1990, she was welcomed to the stage by the speaker who simply stated, “And the winner of this year’s Ann Webster New Professional Award goes to… (puts on a yellow cap).” Clearly, Joanne made an impression with her bright disposition! A Few Fun Facts About Joanne’s Service to MACUHO: -Joanne has attended every MACUHO Annual Conference since 1988 except in 2011 when a major mold outbreak derailed her attendance. That means that Joanne has attended 32 MACUHO Conferences as of this current conference. Note that some years, there were conferences in both January and October of the same year. -In 1989, Joanne chaired the 12th Annual RA Conference. Six weeks before the conference, Joanne had to endure major back surgery that put her out of work until days before the conference. Joanne still hosted and attended this conference, despite still being in recovery! -In 1991, Joanne chaired the 4th Annual RD Conference. (The Student Staff Live-In (SSLI) Conference used to be split into two different events.) -In 1993, Joanne served as MACUHO’s President. That same year, she transitioned from Western Maryland College (now McDaniel College) to St. Mary’s College of Maryland. -Joanne served as Managing Editor of the MACUHO Newsletter in 1997. This is the precursor to our now MACUHO Magazine. -Joanne served as on the Host Committee for the 2003 Annual Conference alongside Towson University. The theme of that conference was Tides of Change: Harboring Our Communities. -From 2001-2008, Joanne served MACUHO as the Archives Coordinator. Joanne has more organizational knowledge than almost anyone else in the Association. -In 2009 and 2013, Joanne assisted as a Case Study Judge, facilitated by the PPD Committee. -For the 2018 Annual Conference in Erie, PA, Joanne served as one of the Experts-in-Residence. -To date, Joanne has facilitated nearly 100 program workshops at the annual conferences! Some Words of Wisdom From Joanne: “It is important to be passionate about what you do and to follow your heart. Life is too short not to love what you’re doing!” As a breast cancer, benign brain tumor, and a two-time skin cancer survivor, Joanne encourages you to “always take care of yourself.”

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During the 2015 MACUHO Annual Conference hosted by Penn State University, Joanne was honored with an award in her name. The Joanne Goldwater Distinguished Senior Level Professional Award recognizes “significant institutional accomplishments and/or contributions to the region/the housing and residence life field over the past year by a seasoned or senior housing/residence life officer.” David Clurman from UMBC was the first recipient of the award in 2015.

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Expert-In-Residence Consultations ATTENDEE OPPORTUNITIES The Expert-in-Residence (EIR) program provides MACUHO members the opportunity to connect with regional experts in the areas of Housing or Residential Education. This year, we welcome Grace Reynolds (Director of Residence Life at Lafayette College) as our Residential Education EIR and Roger Becks (Executive Director of Student Auxiliary Services at Johns Hopkins University) as our Housing EIR. Grace and Roger will be hosting 15-minute "consultations" where attendees can chat with them one-on-one to gain their insight, seek advice, share ideas, or just to network! These meetings are geared towards all professional levels with the goal of building regional connections, enhancing professional networks, and sharing knowledge and experiences! If you are interested in participating in this professional opportunity, just sign up with the link below: https://www.signupgenius.com/go/60B0C4EAAAC22A7FB6-eirconsultations

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Charitable Giving BEHIND THE SCENES Each year, MACUHO sponsors its Annual Basket Raffle. Members of the association, the Leadership Council, and the Executive Board, in addition to our Business Affiliates, donate baskets to be raffled off at the Annual Conference. Delegates can purchase 10 tickets for $5 and 25 tickets for $10 near the registration desk and enter to win any one of the outstanding baskets available. But what is your money supporting? 100% of the proceeds generated from the Basket Raffle support two causes: one longstanding mission of MACUHO and one local organization that the Conference Planning Team chooses each year. Here’s what we are supporting this year.

Lisa A Pierce Volunteer Incentive Program for Students (VIPS) Founded in 2001, Lisa A. Pierce created a program called VIPS in the MACUHO region. As a method for recruitment, the Lisa A. Pierce VIPS Program focuses on bringing undergraduate students interested in Student Affairs to the annual MACUHO conference. By attending the conference, these students learn more about the field, get connected to a mentor, create a lasting network of fellow students to support them through their graduate school journeys, and being a lasting relationship with MACUHO. They also serve as volunteers during the Annual Conference.

Surfrider Foundation – South Jersey Chapter From Their Chapter Website: The Surfrider Foundation is dedicated to the protection and enjoyment of the world’s oceans, waves, and beaches through a powerful activist network. The Surfrider Foundation staff of nearly 50 people help support their chapter network in their campaigns, champion for policy and fight legal battles for our coasts, bring awareness to the issues facing our ocean, provide critical support on stuff like accounting, technology, and HR, and raise money to make all of this happen. We have an appetite for adventure and we all share a common passion – we love and appreciate our oceans, waves and beaches. Since Atlantic City is famous for its boardwalk and beaches, as guests to this city, we wanted to support an organization that is helping to preserve this natural resource for generations to come.

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Meet The Annual Conference Planning Team ATTENDEE OPPORTUNITIES Each year, a group of volunteers in our field come together to plan the Annual Conference. These folks spent countless hours on GoToMeeting and webcams chatting about this event to make it the best conference experience for each and every attendee. Get to know them below and be sure to thank them when you see them at the conference! Thor Banks Co-Chair, Hotel Operations/Printing Committee Residential Community Director, Delaware Valley University Why did you want to join the Conference Team? MACUHO has already given me so much. I felt this was a great way to get involved and start to understand the behind the scenes work that goes into our fantastic events. What are you most looking forward to at MACUHO 2019? Everything! From the professional development to catching up with many people, and enjoying AC.

Ashley Booth Community Service Committee Residential Learning Coordinator, Rowan University Why did you want to join the Conference Team? After attending the MACUHO regional conference every year since I began graduate school in 2014, and always enjoying the networking, education, and professional development that I have walked away with year after year. It became apparent to me that I needed to be more involved. After a conversation with Joanne Goldwater at last year’s conference, where she enlightened me on the benefits of being involved in MACUHO and the community it provides, I took the leap this year to be a part of the conference planning process. I could not be more thankful for the opportunity to get to know this team and continue to build my knowledge within the field. What are you most looking forward to at MACUHO 2019? I am looking forward to supporting my colleagues throughout this conference, networking with professionals in the field, doing some community service, and presenting my first regional presentation.

Steven Couras Tri-Host Conference Chair Director of Residence Life, Curtis Institute of Music Why did you want to join the Conference Team? MACUHO has given me so much and because of that, it has been a goal of mine for a long time to host an annual conference and give back to the organization that has helped shaped the professional I am today. Having worked with Caesars Entertainment and Harrah’s on several other events/conferences in the past, they had approached me about working together again and that’s when I knew this would be a great opportunity for MACUHO and my chance to see my goal through of hosting a MACUHO conference. After assembling what would become the tri-host team, together we submitted a bid and were approved to host the 2019 MACUHO Conference in Atlantic City. What are you most looking forward to at MACUHO 2019? I’m looking forward to seeing everyone connect and have a great time in Atlantic City. #MACUHO2019 MACUHO | 37


Tory Elisca Tri-Host Conference Chair Assistant Director of Residence Life, Montclair State University Why did you want to join the Conference Team? Serving on the Host Committee and as a Tri-Host allowed for me to serve MACUHO in a different capacity. Steven Couras reached out to help with the bid and the final product is almost here! What are you most looking forward to at MACUHO 2019? The plan coming to fruition! Tracey Eggleston MACUHO Sponsorships Coordinator Property Manager, Marshall University Why did you want to join the Conference Team? I joined this team because I love working with the folks on Tri-Host. I also enjoy the logistics of event planning, and working and learning from others outside of my institution. What are you most looking forward to at MACUHO 2019? I cannot wait to be in Atlantic City catching up with old friends and networking. I am also looking forward to losing some money in the slots in my down time.

Elizabeth Estell Co-Chair, Volunteer and Basket Raffle Interim Director of Residence Life, Georgian Court University Why did you want to join the Conference Team? I have attended numerous conferences in the past (including the last MACUHO in AC), most recently last year’s conference in Erie, PA. At the conference in Erie, I felt a real sense of belonging unlike any conference I'd previously attended. Everyone was so friendly, so genuinely excited that I was there, and that was so important to me being the only person there from my institution. When I realized that the conference was coming to my new home state of New Jersey, I knew immediately that I wanted to help in any way that I could. I want to make others feel as welcome as MACUHO made me feel last year. What are you most looking forward to at MACUHO 2019? I'm most looking forward to reconnecting with friends around the region, welcoming new attendees, and having a great time!

Nicole Fiore Co-Chair, Hotel Operations & Printing Community Director, Montclair State University Why did you want to join the Conference Team? I wanted to join the team because I wanted to be more involved in MACUHO and have more experience planning a regional conference. Coming from the southeast, I wanted to bring my ideas and experiences to this region and hope to make connections here in the Mid-Atlantic! What are you most looking forward to at MACUHO 2019? I am most looking forward to all the networking opportunities and the great educational sessions!

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Taryn Foy Entertainment Committee Assistant Director, Arcadia University Why did you want to join the Conference Team? I wanted to be more active in the region and assist my Alma mater in hosting this conference if possible. (Go Ospreys!) What are you most looking forward to at MACUHO 2019? Connecting with friends and colleagues from the region! Also learning more about best practices and new initiatives at other institutions.

Barry Hendler VIPS Liaison Associate Director, Residential Programming and Academic Initiatives Why did you want to join the Conference Team? I have always wanted to be more involved with MACUHO and I have been a VIP mentor for the last few years. This seemed like the perfect opportunity to support a program that I care so much about at the conference! What are you most looking forward to at MACUHO 2019? I'm looking forward to (re)connecting with colleagues from across the region!

Brian Medina MACUHO Herstorian Why did you want to join the Conference Team? Having served on several other host teams, I also find it useful to support newer professionals within MACUHO to have context for our many traditions, celebrations, and logistics at the Annual Conference! What are you most looking forward to at MACUHO 2019? Facilitating workshops and connecting with great MACUHO people!

Kaitlyn Patschke Chair, MACUHO Programming Committee Coordinator of Residence Life, Penn State Harrisburg Why did you want to join the Conference Team? Over the past two years, I've had the pleasure of serving as the Program Committee Chair with my primary responsibility to finalize special presenters and the program slate. I appreciate having the opportunity to give back to MACUHO and create a robust slate that enhances this professional development opportunity for our members! What are you most looking forward to at MACUHO 2019? I'm looking forward to supporting all of our presenters and their sessions! This year, we have a wide variety of session topics and a diverse group of presenters and institutions being represented.

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Brian M Pluchino Tri-Host Conference Chair Assistant Director of Facilities and Retention, Stockton University Why did you want to join the Conference Team? I joined the team because I was given the opportunity to work with tremendous, like-minded professionals; they're going through the same grind daily across our region. This event allows us to come together to support each other. What are you most looking forward to at MACUHO 2019? I am most looking forward to seeing almost my entire staff get an opportunity to go to a conference together and experience professional development with all the great members of MACUHO.

Josh Reda Marketing, Social Media, and Promotions Committee Assistant Director of Programming & Student Development, Seton Hall University Why did you want to join the Conference Team? To help make MACUHO better for all. Expand on the opportunity to work more with others in the field. What are you most looking forward to at MACUHO 2019? The sessions!

Rebecca Stringham MACUHO Magazine Editor Community Director, Montclair State University Why did you want to join the Conference Team? I have loved my experience so far as an involved member of MACUHO and being on the Leadership Council, so I wanted to continue giving back. What are you most looking forward to at MACUHO 2019? I am looking forward to presenting at the conference for the first time and seeing people from my network again.

Jenn Thorpe Sponsorship Recruitment Director of Residence Life, Chestnut Hill College Why did you want to join the Conference Team? I love being on Host Committees! What are you most looking forward to at MACUHO 2019? Reconnecting with my MACUHO family.

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Allie Triglianos Co-Chair, Volunteers & Basket Raffle Committee Residence Life Coordinator, Rutgers University – New Brunswick Why did you want to join the Conference Team? I wanted to get more involved in MACUHO! This association has brought me so much joy in getting involved, networking, and making a difference in people's professional lives. What are you most looking forward to at MACUHO 2019? I'm most excited to meet new people, connect with old friends, and learn something new to bring back to my institution!

Genicka Voltaire Registration Chair Assistant Director of Residence Life, Montclair State University Why did you want to join the Conference Team? Giving my time to an organization that has assisted me with my professional growth is my pleasure. What are you most looking forward to at MACUHO 2019? Seeing friends! Learning new things! Meeting new people! Atlantic City!

Alex Wehrenberg Residence Director, The College of New Jersey Why did you want to join the Conference Team? I love seeing the behind the scenes pieces that put everything together. What are you most looking forward to at MACUHO 2019? It's a great venue that's going to draw in a lot of new members, which only makes MACUHO better!

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