Things Your Ecommerce Store Should Have To Win Customer's Trust Presented by Ecomextension
In this modern age, where new tools and technologies keep emerging, it has become extremely easy to develop an online store
“When customers buy from Amazon, eBay or from some local boutique or store, they have peace of mind because they trust them”
you need to do a few things when developing your eCommerce store.
you need to do a few things when developing your eCommerce store.
So, here are a few things that you must keep in mind when building your online store…
The first thing a customer will open in your website is the ‘About us’ page, as they will always want to know whom they are buying from. So, make sure you tell your story and write about your mission and vision in this page.
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Customers who will not find an email address or phone number on the site will think that you can be a fraud. There must be something where customers can contact you for their queries regarding products and payments.
Make sure you guarantee your customers that if the product is damaged, you will take it back and refund the entire amount. This policy will help you the most to earn their trust.
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when you charge them some more fees for shipping, taxes or currency conversion, it annoys them and leaves the cart. So, make sure you remain transparent about additional
If you are active on social media, it means that there are thousands of people who know and trust you, so people think that the chance of you cheating is the least.
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People trust the feedback and reviews from other customers more than the advertisements. So, make sure you publish the testimonials on your website.
Finally, you have build the trust with your customers and they finally decided to buy a product from your website – they will add products to the shopping cart and proceed for Checkout…
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