Top 12 Tips To Beat The Competition In Ecommerce Business
In this world digitalization, where 10 to 12 percent of the internet is eCommerce
“you must do something new, unique and innovative that helps you not only survive in the highly competitive market”
“Your site might have perfect design, user interface and navigation”
It might not work slow and have a perfect one step quick check out
Here are a few things which can help you get ahead of your competitors and beat the competition…
#1 Testimonials If your customers have been happy from your products and services and they have written a few words to praise you, show them to the world.
#2 Customer reviews
Honest customer reviews. both, positive and negative will help customers trust you.
#3 Portfolio: Showcase your best work and case studies on the website, so that people wanting to approach you can take a look your work.
#4 Awards: If you have got any awards or achievements, put them up on your site. Show the world you are best.
#5 Brick and mortar store: Get your business offline too and help your customers reach there by putting up store locator on home page itself.
#6 Products:
Sell the best products and provide the best services. Sell unique and personalized products.
#7 Support: Give 24×7 exclusive customer services to customers to help them with products or services they have bought from your store.
#8 Loyalty programs: Customers are always in need of product offers and special discounts. Also, you can provide them special shipping discounts and other incentives
#9 Advertisement campaigns: Look at your competitors; it is quite possible they are carrying out better advertising campaigns. So, learn from them and come up with something better to steal attention of customers.
#10 Community:
Building an online community will help you build brand awareness and loyal customer base.
#11 Bring them back:
Follow incomplete sales by knowing the reason behind the shopping cart abandonment and put in all the efforts to bring them back.
#12 Security:
Customers will buy from your store only if they feel it is safe. So, build a safe and secure environment on your store to earn their trust.
If you are planning to develop an eCommerce store that provides the best customer experience, you can speak to us
EcomExtension www.ecomextension.com/developmentservicesmagento.html