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ISSA SHOW NORTH AMERICA Returns To Las Vegas In November 2021
ISSA Show North America 2021 is returning to Las Vegas, November 15-18 at the Las Vegas Convention Center, welcoming exhibitors and attendees. Because of the COVID-19 pandemic, last year’s show was a virtual event. TRADE SHOW
The ISSA Show’s trade show floor is where attendees will find the latest in cleaning technology, shop exhibitor products and services. The Trade Show floor will be open Tuesday, November 16 through Thursday, November 18. Trade Show hours are:
Tuesday, 10 a.m.- 5 p.m. Wednesday, 10 a.m.- 5 p.m. Thursday, 10 a.m.-2 p.m.
EDUCATIONAL SESSIONS
Presentations, educational workshops, seminars and more at ISSA Show North America are all designed to help solve challenges in the global cleaning industry. ISSA Show Sneak Peek video previews of the following sessions can be viewed at issashow.com/en/education/speakers. Sessions include: Transitioning Your Distribution Center/Warehouse to a Growth-Profit Center – a “Cost Center” No More Monday, November 15, 9-10 a.m. Presenter Howard Coleman is the principal at MCA Associated, and helps distribution and warehouse organizations to face down challenges and develop solutions to ongoing issues with anything involving the supply chain industry.
Customer Service TOUCHPOINTS: What You Need to Know About Delivering Consistent and Enviable Customer Service Monday, November 15, 10:30-11:30 a.m. Presenter Anne Obarski is the founder and CEO of Merchandise Concepts, and is an expert when it comes to how to the improve customer service departments in any company.
The Secret to Finding and Keeping Self-Managing A-Players Monday, November 15, 1:30-2:30 p.m. Debbie Sardon will share what she calls her “controversial beliefs” around minimum wage, along with three key strategies to hiring and retaining a quality staff.
Cleaning Leadership in 2021 and Beyond: Attracting, Engaging & Retaining 5 Generations Monday, November 15, 1:30-2:30 p.m. What if you were in charge of blending five generations in the workplace? That’s the specialty of Scott Lesnick, a global keynote speaker and author of “Successful Business Solutions,” who will present this informative session.
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Thriving Through Change — Creating an Inspiring, Motivating and Productive Culture Tuesday, November 16, 1-2 p.m. Presenter Molly Whalen is the owner of Mountain Maids of Montana who discusses how to improve as an owner, operator, or manager of a residential cleaning company. How to Pivot from Defensive to Offensive & Scale Up Your Distribution Business Wednesday, November 17, 8-9 a.m. Presenter Corwin Smith is the founder of Transcend Growth, and helps companies to grow, improve productivity, and increase profitability. Creating Financial Certainty in Uncertain Times Wednesday, November 17, 2:30-3:30 p.m. Presenter Meaghan Likes is a CPA who is empowering business owners how to do their own bookkeeping correctly in less than one hour per month. Power Your Brand Thursday, November 18, Noon-12:45 p.m. Debbie Sardone will offer solutions to brand-building challenges.
SCHEDULE AT A GLANCE
SATURDAY, NOVEMBER 13 9 a.m.-5 p.m.: IEHA Master Environmental Services Executive Certification Course - Part 1 SUNDAY, NOVEMBER 14 9 a.m.-5 p.m.: IEHA Master Environmental Services Executive Certification Course - Part 2 6-8 p.m.: IEHA Welcome Reception
MONDAY, NOVEMBER 15 8-11:30 a.m.: Certified Workloading Specialist (C.W.S.) - Part 1 9:-10 a.m.: Emerging Technology and Trends Within Healthcare Focused on EVS 9-10 a.m.: Finding and Retaining GREAT Residential Cleaner Employees in a Hard Market - Part 1 9-10 a.m.: Introducing The Healthy Green Schools & Colleges Standard 9-10 a.m.: Moving Forward — What It Takes To Be the Number One Sanitary Supplier 9-10 a.m.: The Measure of Cleanliness — Is Your Clean, Clean Enough? 9-10 a.m.: The Turnover Solution: How to Stop the Churn in Commercial Cleaning 9-10 a.m.: Transitioning Your Distribution Center/Warehouse to a Growth-Profit Center - A “Cost Center” No More 10:30-11:30 a.m.: Air Quality — A Journey with New Technologies 10:30-11:30 a.m.: All Hands-on Deck: Dimensions of Wellness 10:30-11:30 a.m.: Cash Flow Management as a Competitive Weapon 10:30-11:30 a.m.: Customer Service TOUCHPOINTS: What You Need to Know About Delivering Consistent and Enviable Customer Service
