Communication and Engagement Strategy factsheet From May to August this year, we have been chatting to Maitland residents to find out how we can better inform and engage with you.
Who we spoke to
600 phone
survey respondents
25 workshop
260 online
participants
survey respondents
312 respondents
from four event pop ups
What you told us ABOUT COMMUNICATION
75% feel somewhat or well
informed about local projects and services by the council
64% follow Maitland City
ABOUT ENGAGEMENT
46% haven't
participated in an engagement project or weren't sure how to
54% had
participated or engaged with a Council project in the past
Council on social media
ABOUT HOW TO IMPROVE
TOP WAYS TO ENGAGE
20% would like more diverse
1. Surveys
19% would like more input on
2.
16% would like easier access
3. Reference groups
channels of communication
planning
to information
Social media quick polls
Your input and insight has helped shape Council’s new Communication and Engagement Strategy.
Our next steps • Communication and Engagement Strategy on public exhibition – until Friday 11 November 2022 •
Council endorsement of outcomes – November 2022
For more information, visit mait.city/CommsAndEngagement