HOW TO READ THIS DOCUMENT

Our Commitment To Our Community

Our Delivery Program and Operational Plan is presented in the same four themes as Maitland +10, our Community Strategic Plan.

1. LET’S CONNECT WITH EACH OTHER

1.1 To stay friendly, happy and proud as our city grows

Make our neighbourhoods great with spaces, activities and programs that connect us.

Connect with each other through participating in local arts, cultural and library activities and programs.

Take steps to feel safe wherever we are, anytime of day or night.

1.2 To easily get to where we want to go Plan to meet the need of those using our roads.

Make it safe and easy to get around the city, no matter how we choose to travel.

1.3 To acknowledge First Nations peoples and their stewardship of the land within our city

Recognise and respect our First Nations peoples and their connection with the land and waterways for thousands of years.

Themes

These four themes are our key focus areas and based on the quadruple bottom line reflecting whats important to our community.

Community Outcomes

These are the community’s long term priorities and aspiration for our city. They contribute to achieving our community vision.

Community Strategies

Strategies are the approach we will take to meet the community outcomes.

How We Will Achieve Our Priorities

These pages showcase the actions and measures we will undertake within the financial year 20232024, including the funding required to deliver these actions.

Funding By Theme

Breakdown of total operational income and expenditure by community theme.

Operational Plan Action Responsibility

Community Outcome: 1.1 To stay happy, friendly and proud as our city grows

Delivery Program Objective:

1.1.1 Welcome new residents and foster community connection

Delivery Indicator: Community satisfaction with overall quality of life

Operational Plan actions:

1.1.1.1 Continue to engage and build connections with our multicultural community

1.1.1.2 Engage and develop next stage of Neighbourhood Plans to be determined by Social Profile data and implement Woodberry, Metford, Telarah and Rutherford Neighbourhood Plans

Delivery Program Objectives

Council objectives contributing to the community outcomes.

Community & Recreation

1.1.1.3 Continue to welcome people to the city through our new resident initiatives City Experiences & Economy

Operational measure: Actions will be reported as ‘achieved’ or ‘not achieved’ in our 2023-24 Annual Report

Delivery Program Objective:

1.1.2 Provide inclusive spaces where people can access services, and participate in a wide range of recreation, cultural and social activities

Delivery Indicator: Community satisfaction with quality of life

Operational Plan actions:

1.1.2.1 Deliver programmed maintenance and improvements across prioritised assets Building Projects & Services

1.1.2.2 Increase usage and availability of our community centres

1.1.2.3 Increase usage of community spaces in the Maitland Town Hall

1.1.2.4 Develop and adopt a Disability and Inclusion Action Plan (DIAP 202325)

1.1.2.5 Investigate and review community based preschool needs across the Local Government Area

Operational Plan Actions

These are the specific activities that we will undertake during the year to deliver our Deliver Program objective.

Community & Recreation

1.1.2.6 Act on Council's decision in relation to the future use of the former Council Administration building General Manager

Operational measure: Actions will be reported as ‘achieved’ or ‘not achieved’ in our 2023-24 Annual Report

Delivery Program Objective:

1.1.3 Improve the appearance and presentation of the city, supporting a sense of community pride

Delivery Indicator: Community satisfaction with city appearance

Operational Plan actions:

1.1.3.1 Deliver a city wide graffiti removal program in partnership with Rotary Building Projects & Services

1. LET’S CONNECT WITH EACH OTHER

1.1 To stay friendly, happy and proud as our city grows

Make our neighbourhoods great with spaces, activities and programs that connect us.

Connect with each other through participating in local arts, cultural and library activities and programs.

Take steps to feel safe wherever we are, anytime of day or night.

1.2 To easily get to where we want to go Plan to meet the need of those using our roads .

Make it safe and easy to get around the city, no matter how we choose to travel.

1.3 To acknowledge First Nations peoples and their stewardship of the land within our city

Recognise and respect our First Nations peoples and their connection with the land and waterways for thousands of years.

1.4 To be healthy and active with access to local services and facilities

Ensure the community and health services and facilities we need are available as our population grows and changes.

Expand and enhance formal education opportunities from preschool to post graduate.

Provide facilities that enable us to participate in recreational and sports activities, no matter our background, ability or age.

1.5 To celebrate what makes our city unique our history, our people and our river

Understand and acknowledge the rich culture of our people.

Recognise the importance of our heritage buildings and precincts.

Embrace the Hunter River as an iconic part of our city.

2. LET’S CREATE OPPORTUNITIES

2.1 To shop and work locally

Access what we need in our local neighbourhoods.

Attract new and innovative industries and opportunities.

2.2 To afford the house we want in the neighbourhood we like

Access different housing options in new and old suburbs, villages and townships.

Manage growth sustainably, integrating the new and old while respecting our rural amenity and character.

2.3 To have Central Maitland as the vibrant heart of our city

Make Central Maitland ‘the’ place to visit contemporary, vibrant and full of experiences.

2.4 To show off our city

Showcase our iconic attractions and experiences. Promote major facilities to attract events and activities.

Retain and promote our unique rural landscapes, farms and food markets.

HOW WILL WE DELIVER THE MAITLAND +10?

Our Delivery Program is our commitment to the community, outlining the principal activities and programs to be undertaken during the council term.

The annual Operational Plan is our action plan for achieving the community’s priorities outlined in Maitland+10 and the Delivery Program.

The Resourcing Strategy (including Long Term Financial Planning, workforce management planning and asset management planning) outlines how we will resource our priorities.

Our Annual Budget describes how we will allocate funds to deliver the annual Operational Plan actions.

3. LET’S LIVE SUSTAINABLY

3.1 To love and look after our great outdoors

Tread lightly while enjoying our areas of bushland and open spaces.

Protect our native plants and animals. Improve the quality of our waterways and wetlands.

3.2 To reduce our reliance on non renewable natural resources

Learn how to positively contribute to our environmental wellbeing, at home and as a community.

3.3 To be ready in case of more hot days, storms and floods

Understand climate risks and our impacts and take action against these.

3.4 To reduce our waste

Limit the amount of waste we create and send to landfill.

HOW WILL WE REPORT OUR PROGRESS?

We report our progress every six months through On the Move and the Annual Report

The State of City report summarises our achievements with each council term.

4. LET’S LEAD TOGETHER

4.1 To have elected leaders that look out for

Us

Take opportunities to have our say on Council decisions that impact us.

Access our leaders to discuss local issues. Have our elected leaders make decisions in the best interest of our community.

4.2 To have an efficient and effective Council.

Ensure our city infrastructure, services and finances are managed sustainably and transparently.

Have a local government that is ‘un-council like’ in the delivery of great service.

Hear what our Council is doing and how that is serving the community.

4.3 To work together to be the best our community can be.

Partner across all levels of government and the private sector to plan our city’s future. Contribute to a positive city future in our day to day activities.

Read More About Our Community Strategic Plan

mait.city/ communitystrategicplan