Ikeja Electric Upgrades Mobile App To Enhance Customer Satisfaction

In its continued drive for excellent service delivery that reflects the Company’s long-standing commitment to providing practical solutions and enhanced customer experience, Ikeja Electric has upgraded its mobile app to include cutting edge capabilities to make customers’ experience even better. Head, Corporate Communications, Felix Ofulue explains that the selfservice and secure app is built to offer the most captivating user experience

with a variety of functionalities for different categories of customers. According to Ofulue, “the upgraded app delivers easier, faster and more convenient solutions that makes transactions very easy and seamless.

It is currently available for download on the Google play store. Among features and benefits available on the upgraded app is the easy access to electronic bills, payments for both

prepaid and post-paid accounts on customers cell phones and whistleblow on unethical IE staff”.

“The additional benefits complement the existing ones which include access to information relevant to Ikeja Electric, service centers and other key stakeholder information, making it the most effective and customer friendly app in the sector”, Ofulue explained.

To download the app simply go to Google Play Store and setup your account on the App using your IE Account Number, verify your customer phone number, set and confirm password and you are all set. The upgraded app is expected to further consolidate and boost Ikeja Electric’s move to position itself as a pioneer in providing business solutions for customer satisfaction in the power sector, as well as creating value and exceptional service delivery.

New MD/CEO of REA, Ahmad Salihijo resumes office, excited to get started

The new MD/CEO of REA, Ahmad Salihijo (middle), flanked by top management and some staff of the REA after taking a tour and meeting staff members of the agency. As the Agency continues to drive the Next Level Agenda of the Nigerian Government, the brand new MD/ CEO of the Rural Electrification Agency (REA), Ahmad Salihijo

arrives REA HQ and officially met with management and staff of the Agency. He stated “What you have been doing here is so impressive. You have been doing a fantastic job. Together, we can work as a family to take the REA mandate even further. What you do not know, I might know. What I do not know, you might know. We are all here to achieve one goal.. I am so glad

I have resumed. I am excited to get started. I feel we can do a lot. Honestly, we can touch every life in Nigeria, directly or indirectly and lets believe in that”