Marketing Systems It is important to have a good CRM (Client Relationship Management) system for managing business development and communications activity. A good CRM system will help you to track projects and clients, identify and track activity with potential clients and potential projects. It will also track business development activity. There are many CRM systems out there for you to choose from, for example Salesforce, Sugar and iAccess. Having a good CRM system is one thing, you also need to make sure you maintain it and keep information up to date, you can do this by demonstrating leadership, involving your staff, creating a system and asking questions. Superior client service is based on tight systems that should lead to continued client satisfaction and consistent and sustainable growth.
Introducing our new Head of Finance “Carla strives to provide businesses with the finance rigor, information, skills and commercial acumen to deliver increased profits and efficiencies.”
We would like to introduce and congratulate our new Head of Finance Carla Dexheimer. Carla is responsible for: •
o-ordinating and managing all aspects of accounting, financial C reporting and tax reconciliation
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Developing and maintaining trusted relationships with clients
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Developing and mentoring the finance team
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ontinuously enhancing the financial processes to deliver exceptional C services to our clients
